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Upstairs Hotel

Ostend · Belgium

Hertstraat 15View location

9.0/10Excellent392 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Upstairs Hotel

With a stay at Upstairs Hotel in Ostend (Ostend City Centre), you'll be steps from Ostend Beach and Ensor Museum. This beach hotel is 0. 1 mi (0. 2 km) from Statue of Marvin Gaye and 0. 1 mi (0. 2 km) from Casino Kursaal.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include an arcade/game room and a banquet hall. Featured amenities include a business center, express check-in, and express check-out.

Grab a bite from the snack bar/deli serving guests of Upstairs Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Make yourself at home in one of the 96 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Upstairs Hotel in Ostend (Ostend City Centre), you'll be steps from Ostend Beach and Ensor Museum. This beach hotel is 0.1 mi (0.2 km) from Statue of Marvin Gaye and 0.1 mi (0.2 km) from Casino Kursaal.

Make yourself at home in one of the 96 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, express check-in, and express check-out.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.29 per room, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 15 for children
    • Pet fee: EUR 16.5 per pet, per night
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 14.5 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Dutch

Nearby attractions

Ostend Beach 0.1 km / 0.1 mi
Ensor Museum 0.2 km / 0.1 mi
Casino Kursaal 0.3 km / 0.2 mi
Statue of Marvin Gaye 0.3 km / 0.2 mi
Wapenplein Square 0.4 km / 0.2 mi
Ostend City Museum 0.4 km / 0.2 mi
Grote Post Culture Center 0.4 km / 0.3 mi
Leopold Park 0.5 km / 0.3 mi
Klein Strand 0.7 km / 0.4 mi
Church of Saint Peter and Saint Paul 0.9 km / 0.5 mi
North Sea Aquarium 0.9 km / 0.6 mi
Mu.ZEE 0.9 km / 0.6 mi
Mercator Floating Museum 1 km / 0.6 mi
Museum Ship Amandine 1 km / 0.6 mi
Leopold II Statue 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Lift access
  • Terrace
  • Newspapers
  • Banquet hall
  • Meeting room
  • Business centre
  • Game room
  • Breakfast
Show 1 more facilities & services
  • Snacks
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Upstairs Hotel

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Upstairs Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Upstairs Hotel

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Upstairs Hotel

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Upstairs Hotel

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Upstairs Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Upstairs Hotel

9.0
Excellent
392 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
07 Jul 2026
Genine
Great hotel… loved the extras like the pool table and slide 😃. Hotel staff very friendly and welcoming.
Partner
6/10
Pleasant
03 Jun 2026
Josh
Good location
Close to amenities
Could do with a renovation
Thorough clean also especially balcony and windows as they where never cleaned whilst staying for 15 days
Business
10/10
Exceptional
19 May 2026
Michael
Great
10/10
Exceptional
27 Sep 2025
David
Free pool and ping pong tables.
Close to sea front and shopping areas
Friends_and_family Friends
8/10
Excellent
28 Jul 2025
Karen
This hotel is in a great location, right on the beach, close to lots of restaurants and shoppes. There are games to play in the lobby, which is fun.

The only issue I had was that it is a smoke-free property however there were clearly people smoking on our floor, which made our stay less comfortable. Also, in the lobby, they would leave the sliding door open and people would stand right in the entry way and smoke constantly, making the entire lobby, including the bar and games area super smoky, which we found off-putting and nauseating. Unfortunately, the smoking everywhere was the one negative of our experience.

Friends_and_family Family
10/10
Exceptional
19 Jun 2025
Torben
Spent three wonderful days in the hotel
Business
10/10
Exceptional
17 Sep 2024
daniel
The Upstairs hotel was a very stylish and fun hotel just steps from the beach. The staff was really friendly and helpful! One small point is if you do book one of the small/cheap rooms, they aren't easily accessible via the lifts. You will need to go down a couple of flights of stairs which can be tough with heavy luggage. Otherwise I highly recommend this hotel when staying in Ostend!
Self
10/10
Exceptional
14 Jul 2024
David
Great place
Leisure Self
2/10
Poor
25 Jun 2024
Laurent

Pay more for less

I booked at noon for the night. One hour later I receive a call that my payment was refused... In the train there was nothing I could do apart of paying at arrival... At the check in I had to pay 30 euro more... For a room where the shower is switching on every 5 minutes and a TV that switches off at the same pace... And to finish I be been awaken by a crazy cleaning machine ... What a hell
10/10
Exceptional
24 Jun 2024
Sophie
Really cool place, right next to the beach. Lovely bar area and.very comfortable rooms with everything you need. We had 2 rooms for a business trip and will definitely stay here again.
Business
10/10
Exceptional
01 May 2024
Antonia
Very clean room, very good facilities
Leisure Family
8/10
Excellent
11 Jul 2023
Robert
I did not like to wait for the lift which was taken over by cleaners when demand was high for breakfast. Cleaners equipment should not be in lifts at high demand times
Leisure Partner
10/10
Exceptional
23 Feb 2023
Dr. Stephen
I was able to book my room extremely last minute, and the price was amazing and when I got to the room, it was gorgeous with two balconies on the very top floor. I could not be happier with this booking. I would’ve stayed the whole week if I knew about it earlier.
Leisure Self
8/10
Excellent
03 Jan 2022
Verified traveler

Beachfront hotel, centrally located

A nice hotel very close to the beach. As a previous reviewer said, it has a contemporary industrial feel to it (think black metal shelving & concrete grey industrial vibes) but with yellow pops of color (towels and toiletries). There is a large yellow children’s slide in the lower lobby area that seemed to be a big hit w/ families.

Positives:
—Friendly and helpful front desk
—Very convenient location— many restaurants nearby and a supermarket one block over.
—Breakfast was great, would recommend—make sure to tell the front desk the night before if you plan to have breakfast in the hotel.
—No parking attached to the hotel but ample paid parking just around the corner, approximately 25 Euro’s per 24 hours, which is fairly normal for secure and centrally located parking in major European cities.

Minor Downsides:
—Cleaning could have been a little better— some dust on the shelving that stood out on the black shelving, but nothing major.
—There is no telephone in the room (which can be a hassle if you need to get in touch w/ the front desk)
—There is no coffee machine or hot water kettle to make a cup of coffee or tea, so plan ahead if that is important to you.

Overall a nice place to stay— would recommend for the quick access to the beach, friendly vibe, and great breakfast.
Partner
8/10
Excellent
14 Dec 2021
Verified traveler

Good location n stay

Hotel is quite new so everything was still new. The room was very spacious but the bed was not very comfortable. Note that there is a fridge but no coffee n tea facilities. Breakfast was worth it with a good variety.
The slide was fun for my 5year old kid. The location is near the beach.
Friends_and_family Family
10/10
Exceptional
26 Oct 2021
Chris

Fantastic hotel

This was a wonderful find. Only stayed one night but would happily stay longer. The rooms are pretty basic but impressively decorated. The bathroom is functional with a great shower. Beds were comfortable.

Loved the interior decor, and fun layout, had a contemporary industrial feel, lots of fun, including indoor slide. Staff really helpful and friend and spoke English.

Didn’t stay for breakfast but had a peak and looked impressive. Parking can be expensive but arriving late, found a street parking spot nearby and by leaving before 9am, parking was free. (Park after 9pm, leave before 9am)

Met the owner who was really nice and tried his fantastic Van Bulck organic beer! Location is twenty yards from beach and not much further to town centre.
Self
8/10
Excellent
04 Oct 2021
Verified traveler

Nice hotel

Nice hotel in a great location and with very friendly service. The room we got was comfy but a bit dark and had no direct access via the elevator so in case of heavy luggage not the best option.
Partner
8/10
Excellent
09 Aug 2021
Verified traveler
Heel goed!!!
Leisure Friends
4/10
Poor
03 Mar 2020
Verified traveler
Parking was not included and the it was suggested by the front desk that we park a mile away for free parking.
Leisure Partner
10/10
Exceptional
16 Dec 2019
June

Fabulous stay

Great location for us as we were attending a concert at the nearby theatre (4 minute walk). Sea front and bars all within a few minutes walk. Staff fantastic - helpful kind and cheerful
Partner
6/10
Pleasant
30 Jul 2019
Verified traveler
Loved the decor and common areas, very trendy place and brilliant location and price for our stay, but our room was missing aircon, we did not sleep well due to the temperatures. Also the wifi at the hotel was intermittent, luckily I managed to get on long enough to check in for my flight home so didnt have to complain at reception. I have to say the reception staff were a little unfriendly and disinterested when we encountered them so glad not much interaction was required...
Leisure Partner
8/10
Excellent
27 Jul 2019
Eman
Sparse no frills but spacious rooms and quiet. Concrete floors and black ceilings made lighting too dim. No phone or safe in room. Perfect location, next to seaside. Staff very friendly. Comfortable and pleasant lobby space.
10/10
Exceptional
29 May 2019
Danny

Great place to stay

Fantastic value for money. Central location. Friendly staff. Great breakfast. Dont be put off by the pictures on line. I have stayed at more expensive hotels in ostende this was the best

Family
10/10
Exceptional
07 May 2019
Verified traveler
Good service, clean rooms, good location, good price.
Friends_and_family Friends
10/10
Exceptional
04 Mar 2019
Verified traveler
Fantastic experience at this location, hotel very clean and tidy, staff very welcoming.
Many thanks, will certainty use again.
Leisure Family
8/10
Excellent
09 Jan 2019
Verified traveler

Good stay overall

Nice and trendy new property in town. Clean and confortable.
Missing water in the room or tea/coffee maker to enhance the stay. Service at the Restaurant / Bar not very efficient. Good check in / check out process.
10/10
Exceptional
06 Dec 2018
Fiona

Great hotel!

We stayed for one night. Ate in the attached restaurant. It was quite pricey but Belgium is generally. The family room was just what we needed with enough privacy and space. Clean and comfortable. The communal facilities were exceptional and my teenage boys had a great time playing ping pong and sliding down the shute. The staff couldn’t do enough for us. A friendly and fun hotel to stay in. We’ll be back!
Family
8/10
Excellent
18 Nov 2018
Sergio

Good for a short stay by the Belgian seafront

Great location, shame does not have local free parking or a subsidized parking but the hotel staff was really helpful in suggesting a convenient location to park.
The hotel has been recently refurbished and has some good modern features. The room was spacious for a short stay and comfortable.
Quiet location very close to the beach.
Only negative is the restaurant service that is advertised even in the room, but probably because out of high season, seems completely optional to follow by the restaurant staff, we were turned away at 20.30 when the restaurant should have closed at 22.
Family
10/10
Exceptional
07 Nov 2018
Carole

Great

Lovely funky hotel, in a great location. Step out of the front door and on the right is the beach, a few steps away, and turn left for bars, restaurants, karaoke and shopping.
Partner
10/10
Exceptional
17 Oct 2018
Lelie
Very comfortable close to the beach and to the center.
8/10
Excellent
26 Sep 2018
Verified traveler
The bed is very comfy and all the hotel is very beautiful but the wall or the floor is too thin , my room is on top of lobby and I can hear music from lobby clearly. The design of shower is weird. All the bathroom gets wet when I take shower
Partner
2/10
Poor
22 Sep 2018
Elsie

Worst hotel experience ever!

Hotel looked impressive at first glance. Easy check in but soon as I saw the room - 606, which was dark and airless, I went down to ask for different room. We were given the room next door-605, which was slightly better- at least the small window was by the bed which is essential as there's no aircon but the 2 rooms looked out into a black hole,hence no air could get through the window! I spent 3 nights unable to sleep Breakfast was not great and very expensive- you have to pay as you walk in- they won't accept charging to your room nor pre paid! Avoid any rooms ending with with numbers..05 or ..06
Partner
8/10
Excellent
16 Jun 2018
Verified traveler
Great design, amazing lobby, fantastic location!
8/10
Excellent
14 Jul 2026
Roman
Mis alleen de airco.
En s'morgens zijn de belgen erg luid met het legen van de containers..
10/10
Exceptional
14 Jul 2026
Guillaume
Jolie chambre
Petit déjeuner bon et varié
8/10
Excellent
12 Jul 2026
Marcus
Das Personal war sehr zuvorkommend. Die Zimmer wurden sehr gut gepflegt.
Das Hotel insgesamt sehr schön, leider etwas hellhörig und leider die Zimmer nicht klimatisiert
Pet
8/10
Excellent
10 Jul 2026
Birgit
Das Hotel hat eine gute Lage. Der Strand ist gleich um die Ecke und das Personal ist sehr freundlich und hilfsbereit.
Ich war zum zweiten Mal hier und habe mich wieder sehr wohl gefühlt.
Zum Frühstück kann ich leider nichts sagen da ich morgens nur Kaffee trinke 😉
Es gibt in der Nähe viel zu besichtigen, gute Restaurants und Einkaufsmöglichkeiten. Auch eine Haltestelle der Tram ist nicht weit entfernt.
Self
10/10
Exceptional
02 Jul 2026
Francoise
Idéalement situé, le personnel est vraiment très sympa et l'espace commun est particulièrement agréable. Nous avons pu garer nos vélos dans un local sécurisé.
Partner
10/10
Exceptional
19 Jun 2026
Jørn Folke
Fantastisk beliggenhet, trivelig hotell og ansatte.
Self
10/10
Exceptional
18 Jun 2026
Katia
Unieke plaats, dichtbij centrum en strand. Alle nutsvoorzieningen zijn aanwezig. Vriendelijk personeel. Goed verzorgde kamer. Ontbijt was zeer uitgebreid, kortom uniek!
Friends
8/10
Excellent
01 Jun 2026
Ute
Das einzige, was gefehlt hat, war eine Klimaanlage. Ansonsten war das Zimmer sehr geräumig. Super, dass das Bad und WC getrennt sind. Das Bett war auch sehr bequem.
Partner
10/10
Exceptional
29 Mar 2026
Daniella
Ontbijt is belachelijk duur. 22 euro per persoon, genoeg ontbijttentjes in de buurt waar het veel goedkoper is gelukkig. Verder fantastisch hotel. Goede locatie, schoon, ruim, gezellig barretje.
Friends
10/10
Exceptional
21 Mar 2026
Karolien
Hôtel très sympa, bien situé, personnel aimable et petit-déjeuner délicieux et ultra complet!
10/10
Exceptional
01 Dec 2025
patricia
Echt een tophotel! Mooie inrichting! Zeer propere kamer en een zalig bed! Alles perfect in orde! Qua ligging kan ook niet beter! Ik kom nog terug!
8/10
Excellent
19 Nov 2025
Georgette
Mooie kamer en vriendelijk personeel
Leisure Pet
10/10
Exceptional
18 Nov 2025
Martine
Alles was overal piekfijn in orde, het personeel was heel vriendelijk. Voor ons zijn er absoluut geen negatieve punten.😊
Leisure Pet
8/10
Excellent
04 Nov 2025
Francoise
tout était vraiment bien sauf l'isolation phonique des chambres avec beaucoup de bruit la nuit dans les couloirs.
Leisure Family_with_children
10/10
Exceptional
27 Oct 2025
Bamori
très bon hôtel et très bien situé
le personnel est agréable et accueillant
Nous avons passé un très bon séjour
10/10
Exceptional
13 Oct 2025
Nathalie
Das Personal war sehr freundlich und bemüht. Das Ambiente ist sehr modern. Die Zimmer sind sauber und das Design war einfach, aber extrem durchdacht. Besonders gut gefiel mir tatsächlich die Lage und dass es mal endlich genügend Milchdöschen zum Kaffee gab. 😀
Leisure Pet
8/10
Excellent
28 Sep 2025
Hans
Oke
Leisure Partner
8/10
Excellent
13 Sep 2025
Hysonia
Zeer goed en vriendelijke ontvangst. Alle medewerkers waren supervriendelijk en behulpzaam. Het is een modern en trendy hotel met een hippe inrichting. Het ontbijt is meer dan de moeite om erbij te boeken. Als er iets is wat we kunnen aanmerken is het dat er in de lounge 's avonds enkel chips aanwezig waren als snack. De kamer was netjes en oppervlakkig proper, maar bij aankomst had de lavabo nog een gekleurde kring van een glas dat er had op gestaan en de spoelbak van het toilet was nog bestoft. Ook het stalen bedframe met gaatjes was niet afgekuist. Toen we na een paar dagen de kamer lieten proper maken waren dezelfde items niet propergemaakt. De handdoeken zijn ook heel trendy in geel en zwart maar roken heel muf. Het glasgordijn in de kamer was toe aan een wasbeurt. Het hotel plant een boom wanneer je er expliciet voor kiest om je kamer niet te laten poetsen tijdens je verblijf, wat wel een mooi initiatief is. Helaas werd er juist aan een groot gebouw in de straat gewerkt waardoor er al van 's ochtends vroeg lawaai te horen was. De laatste nacht was er een koppel met een baby in de kamer naast ons en merkten we dat de muren tussen de kamers wel heel dun waren. Weinig slaap gehad die nacht. We hebben ook een kartonnetje tussen de deur van de kamer naar de hal gestoken 's nachts omdat er trok op stond waardoor de deur rammelde. Lijkt allemaal misschien wat negatief maar de aangename setting en personeel maken het tot een heel leuk verblijf vlakbij het strand en de winkels!
Leisure
10/10
Exceptional
31 Aug 2025
Gregory
Uitstekend zoals altijd
Partner
6/10
Pleasant
26 Aug 2025
Marcus
Leider ist das Hotel durch seine Bauart zu hellhörig. Als wir dort waren auch ziemlich viel Krach nach Mitternacht durch Besucher
Leisure Family
8/10
Excellent
22 Aug 2025
Tine
Leuk kindvriendelijk hotel. Nette, verzorgde kamers. Uitgebreidt ontbijt. Er was wel enorm veel lawaai in het hotel (omliggende kamers) tot een stuk in de nacht waardoor ik geen goede nachtrust heb ervaren.
Leisure
10/10
Exceptional
03 Aug 2025
Verified traveler

Uniek concept met een hoek af ;-)

Origineel concept, industriële look, humoristische knipogen hier en daar, uitgebreid ontbijtbuffet, fijne grote bedden, aangename douche met warm water, ideale ligging, foto's online komen goed overeen met wat je krijgt en ziet.
Friends_and_family Family
10/10
Exceptional
24 Jul 2025
Rita
Alles was dik in orde. We konden zelfs eerder op onze kamer.
10/10
Exceptional
06 Jul 2025
Sanna

Kiva ja siisti hotelli hyvällä sijainnilla

Siisti ja kiva hotelli erinomaisella sijainnilla, mukava baari. Ainoa miinus että ainakin kadunpuolella oleviin huoneisiin kuului jonkin verran meteliä kadulla.
Partner
10/10
Exceptional
01 Jun 2025
Heike
Ein tolles Hotel in zentraler Lage. Die Zimmer sind groß und stylisch eingerichtet. Rundum ein schöner Aufenthalt.
8/10
Excellent
02 May 2025
Erick

Alles prima

Alles prima uitzonder ontbijt dat de brood en viennoiseries zijn niet lekker, maar ik weet dat ze zullen veranderen binnekort...Dus een heel goed hotel
Partner
8/10
Excellent
30 Mar 2025
Joerg
This was my second time as a guest. The price/performance ratio is very good. The style of the rooms puts you in a good mood. We had a lot of fun. The staff is cheerful and up for any fun. Greetings from Jörg & Willi the tiny bulldog
Leisure Pet
10/10
Exceptional
23 Mar 2025
Wolfgang
Leuk , hip en trendy hotel. Service met de glimlach.
Business Self
10/10
Exceptional
12 Jan 2025
Anne
Very relaxed atmosphere, great breakfast buffet
Business_and_leisure Self
10/10
Exceptional
24 Nov 2024
Alex

Heerlijk hotel

Heel mooi dit hotel. Geslaagd industrial project en overal vind je wel een gezellig hoekje. We hebben er van genoten. Klein puntje van kritiek: De lege glazen werden in de bar niet opgeruimd, alhoewel het niet superdruk was.
Partner
10/10
Exceptional
03 Oct 2024
Carine
Me encantó el lugar, muy limpio, los cuartos bellos así que los baños.
Leisure Family
10/10
Exceptional
16 Sep 2024
Thorsten
Schickes Hotel, freundliches Personal, zentral gelegen, Strand, Kneipen, Läden direkt in der Umgebung. Gerne wieder
Leisure Partner
10/10
Exceptional
04 Aug 2024
Rita
We komen er nog zeker terug . Alles was super !
8/10
Excellent
17 Jul 2024
ISABELLE
Etablissement situé idéalement à proximité du front de mer. Emplacement calme. Chambre calme.
Friends_and_family Family
10/10
Exceptional
24 May 2024
Chrystèle

Très bien

Excellent séjour à Ostende. Hôtel calme et agréable, très bon accueil. Salle d'eau propre et grande.
Dommage qu'il y ait de la poussière sur le rebord de la tête de lit. Petit déjeuner à 20euros, bien trop cher pour y goûter.
10/10
Exceptional
26 Apr 2024
Lucia
Mooie interieur, goed ontbijt, het idee om de kamer niet iedere dag te laten kuisen om mileuvriendelijke redenen, werkelijk een chill- gevoel gekregen
Business_and_leisure Self
8/10
Excellent
07 Mar 2024
Maik
I liked the most the intereor, very special and comfortable.
Leisure Friends
10/10
Exceptional
29 Jan 2024
Myriam

Super

Zeer vriendelijk personeel en zeer nette kamer .Het ontbijt is zeer goed !
Friends_and_family Family
10/10
Exceptional
14 Jan 2024
Niueves
Het was erg mooi en loopafstand van station, strand en stad. Super leuk en heel erg handig.
Leisure Partner
8/10
Excellent
19 Oct 2023
Anne
L’hôtel est très bien situé et le décor est drôle . Le petit déjeuner est magistral. Seule ombre le bruit entre les chambres. J’entendais la personne d’à côté faire pipi et se doucher. Dommage
Leisure Self
10/10
Exceptional
16 Oct 2023
Sander
Perfect hotel in een matige stad. Oostende verdient wel een upgrade.
Leisure Partner
10/10
Exceptional
08 Oct 2023
Eduard
Unieke stijl. Perfecte gastvrijheid gekruid met een vleugje humor.
Leisure Self
10/10
Exceptional
07 Oct 2023
Michèle
/
Leisure Partner
10/10
Exceptional
03 Oct 2023
Jo
Uitzonderlijk vriendelijk
Leuk concept
Business_and_leisure Partner
10/10
Exceptional
14 Sep 2023
Kim
genoten!
Leisure Partner
10/10
Exceptional
11 Sep 2023
Geert
Ruime kamers, zeer uitgebreid ontbijt. Vlakbij strand en zeer vriendelijk personeel
Leisure Friends
8/10
Excellent
02 Sep 2023
gerda
een harige badmat . Vergeten te vervangen wsschnlijk.
voor de rest alles prima.
Leisure Partner
8/10
Excellent
12 Aug 2023
Fariza
Hotel un peu sombre
Sinon tout le reste est bon
Business
10/10
Exceptional
19 Jul 2023
Debby
Prachtig hotel, ontbijt uitstekend ****
Wij komen zeker terug !
Leisure Partner
10/10
Exceptional
26 Jun 2023
Martine
Okay
Leisure Partner
10/10
Exceptional
27 May 2023
Jean-Christophe

PARFAIT !

Un hôtel idéalement situé à côté de la plage, récent, très propre, très calme et très confortable. Je recommande vivement cet hôtel !
Partner
8/10
Excellent
23 May 2023
Christian
Geweldig uitgebreid ontbijt. Voor de stijl, industrieel, moet je voor zijn. Niet echt mijn ding. Personeel, sommige waren vriendelijk maar sommige waren minder. Locatie perfect voor winkelstraat, strand en casino. Zeer moelijk parkeergelegenheid. Verplicht in dure parking te parkeren.
10/10
Exceptional
18 Feb 2023
fabien
Hôtel et concept génial idéalement situé à 2 pas de la plage.

Literie de qualité, petit déjeuner copieux, avec un large choix pour tous les goûts.
Le séjour nous a ravi
Ostende est une ville très propre et agréable,
Nous retournerons séjourner avec grand plaisir et nous recommandons fortement cet établissement.
Leisure Family_with_children
8/10
Excellent
11 Feb 2023
Jan Helge
The hotel refused to refund the last night after my travel plans changed. All other hotels would do that, especially when you have a 10 night stay. But not UPSTAIRS hotel.
Business
8/10
Excellent
22 Jan 2023
Ophelie
Très beau hôtel
Leisure Family
8/10
Excellent
16 Oct 2022
Janet
Leider ist das Hotelzimmer sehr hellhörig gewesen und man hat jeden Hotelgast gehört der den Flur entlang ging.
Leisure Partner
10/10
Exceptional
06 Oct 2022
christiaens
Zeer goed hotel, lekker ontbijt
Business Friends
10/10
Exceptional
25 Sep 2022
Stefanie
Sehr zentral
4/10
Poor
22 Sep 2022
Vera
Schimmel op de kamer, te weinig info over de soorten kamers, waardoor kamers geboekt werden die eigenlijk te klein waren.
Leisure Friends
10/10
Exceptional
29 Aug 2022
Christian
Unglaublich freundliche Mitarbeiter, sehr aufmerksame und kompetente und hilfsbereite Junge Managerin, großartiges Frühstück und tolle Lage in einer Seitenstraße zur großen und schönen Strandpromenade.
Leisure Self
10/10
Exceptional
22 Jun 2022
Sarah
Stilvoll eingerichtetes Hotel in perfekter Lage
Leisure Partner
8/10
Excellent
25 Jan 2022
nanda
Net hotel, een beetje donker, maar prima voor een weekend Oostende
Leisure Partner
8/10
Excellent
13 Jan 2022
Elise
Séjour parfait
Leisure Friends
8/10
Excellent
06 Jan 2022
dirk
Zeer goede service, machtig en lekker ontbijt. Nette kamer.


Business_and_leisure
8/10
Excellent
14 Dec 2021
Krista
zeer goed, enkel jammer dat de kamer in het midden van het gebouw lag en er weinig daglicht naar binnen kwam.
Het was ook te warm op de kamer!
Leisure Partner
10/10
Exceptional
08 Nov 2021
Arnaud

Agréable short stay à Ostende

Hotel très original, propre et super petit déjeuner !
Friends_and_family Friends
8/10
Excellent
28 Oct 2021
Ad van de
Eenvoudig, maar schoon budgethotel. Op dit moment veel werken in de buurt.
Leisure Partner

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Upstairs Hotel
Hertstraat 15, Ostend, Belgium

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