Name: Best Western Ingleside Inn & Suites
Address: 2787 State Highway 361, Ingleside, 78362, US

8/10

Excellent

21 Jul 2026

Rebecca

Easy to check in and out.room with kitchennette was spacious and breakfast was good.Definitely would return.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Ernesto

Horrible hotel I stayed cause I needed to rest …room smelled so bad restroom was leaking no restroom door no mirrors when I arrived cops where in building the man in office was so rude was arguing with a customer

Family_with_children

4/10

Poor

14 Jul 2026

Deana

The room was full of condensation (to extent of wet walls & floors), very cold tile floor in kitchenette area, old sheets/matress, musky smell.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Antoinette

The rooms and staff were all great. The area was quite and close to many places to eat.The ice machine didn't work on our floor(1st). I had to go up to 4th floor and on Saturday the elevators were out of order. But not to bad overall.

Partner

8/10

Excellent

13 Jul 2026

Maria

The king bed was very comfortable.

Partner

10/10

Exceptional

11 Jul 2026

Debra

Overall great stay! There was a towel shortage the first day. Only allowed two towels but we paid for 4 people in our room. We went to the store and bought towels, which was annoying. Our toilet clogged up during the night and wouldn’t flush (not due to misusage) so we had to work at unstopping it, also very annoying. Otherwise, it was a great stay for all purposes. I would stay again!

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Wagner

We booked 3 rooms, none of them were cleaned well, the stoves didn’t work which is why we booked there, the ac in one was leaking and the carpet was wet all over, when we told the staff they just said other people had told them the same thing and they didn’t really seem to care. Roaches were very present and we could see a couple at any point in time.

Family_with_children

10/10

Exceptional

06 Jul 2026

Mark

Good place

Self

6/10

Pleasant

05 Jul 2026

Mari

Staff was friendly and helpful . Room was clean but we did see roaches crawling in our room .

Friends_and_family Family

2/10

Poor

05 Jul 2026

Melinda

El cuarto tenía filtraciones en el techo se le indicó al personal indicaron que no nos podían mover de habitación y que nos iban a dar un descuento y nada que ver con eso el baño no tenía nada.

Family

6/10

Pleasant

29 Jun 2026

Rigoberto

I didn't like that for 4 days I couldn't watch TV and the lady at the front desk was kinda rude when I asked why the TV wasn't working and she was well the satellite dish has a part broken and we didn't find out until one of the staff wanted to watch TV we had plenty of guest call about it but we thought it was the weather..the weather here was just hot and one day was windy that was it she never apologized and I told her the least they could've done was tell the guest about the situation she said we can't call all the rooms and I told her you don't have too...a printed letter slipped under the door would've been a good way of letting the guest know

Family_with_children

6/10

Pleasant

29 Jun 2026

Kimberly

The staff was very nice.

Partner

2/10

Poor

28 Jun 2026

Erica

My room was dirty where the front had to come clean it. None of the tvs worked and it was just a poor stay. I wasn’t happy at all

Friends_and_family Family

4/10

Poor

28 Jun 2026

Alexis

the room was dirty.. sheets did not look clean
w/ red and brown stains. there was old macaroni noodles on the floor.

Family_with_children

2/10

Poor

23 Jun 2026

Joey

Not good, they like to over charge for rooms.

Self

10/10

Exceptional

23 Jun 2026

Vijay P

nice place to stay with family

Friends_and_family Family

2/10

Poor

22 Jun 2026

Manjunath

Room was very dirty. Cannot stay but we managed to stay the night and get out as soon as possible. Carpet was completely wet around window (I was told due to rain) which is not acceptable. Bathroom has stains. Bedroom side table was dirty and not clean. Kitchen utensils was moldy to a point of don't touch them.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Vianett

This place was great. Very helpful staff and rooms were nice and spacious. I will say the bathtubs looked a little rough and the countertop stove in their suit was not functioning when we stayed but other then that everything else was pretty good

Family_with_children

2/10

Poor

21 Jun 2026

Jacklyn

Room was not ready per check in (but i was not told) I got the key and went to the room where the sheets and pillows were just left on the floor.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Stacy

The staff was very friendly and helpful. The front desk ladies were so sweet at check in and check out. I do believe that breakfast should last later on weekends as it does at most hotels. Overall it was a good visit. Would stay again.

Family

4/10

Poor

20 Jun 2026

William

Where to even start.. As soon as we checked in I could tell this hotel was going to have issues. We booked a 3 night stay at this hotel since we were in need of a kitchen area with fridge and microwave. And yes they did have those two things. Unfortunately we had to switch rooms because the first room would not connect to the directTV network at all, we had to unplug the cable and plug it back in and still got errors and unable to connect. I called the front desk and spoke with the receptionist (first week on the job, and look, not one to give new employees a hard time but she had very little knowledge about anything I would ask) she told me to unplug it and plug it back in even after I had already tried that. She then offered us another room, which is what we ended up doing. The new room had the loudest fridge I have ever heard in my life. Made sleeping really difficult. The tv did work but it was set to a very small screen, the toilet leaked badly.. When we asked for our room to be serviced (new towels, trash pickup) the receptionist is the one soul employee they have to do everything! I didn’t know I was basically booking at a failed hotel that can’t even afford staff. So she told us she would try getting to our room for service. Breakfast was lack luster. Overall I am extremely unimpressed and disappointed with this hotel, my husband has told me I can never book the hotel room again after this terrible experience.

Friends_and_family Family

2/10

Poor

16 Jun 2026

Destiny

We had dead roaches in our room. They didn’t provide us with any towels or shower curtains for our rooms. When we voiced our concerns. They did not give us towels till the following day. When we wanted to speak to a manager they just kept giving us the run around. They didn’t try to help us at all.

Family_with_children

10/10

Exceptional

14 Jun 2026

Anthony

Clean room great staff

Partner

6/10

Pleasant

12 Jun 2026

Jennifer

I’m glad we had a place to sleep, but it was subpar at best. The room and everything in it was sticky and sandy. There was no toilet paper so we had to ask for it. The carpet left my kids knees filthy and I had no choice but to let him crawl on the floor. The smell of course was moldy with air freshener on top. Roaches in the kitchen and other weird bugs in the bathroom. The waffles were the only thing good about breakfast, the eggs and sausage had the weirdest flavor i cant even pinpoint it was so gross.
There was a weird black mildew in between the sheets and blanket. So yea that was the last time I will be staying here unfortunately.

Friends_and_family Family

2/10

Poor

05 Jun 2026

Josue

Staff was horrible with the exception of the 2 younger ladies, all rooms had roaches, washer didn't work, ice machine didn't work, stayed for 2 weeks in 3 different suites, never had room service, receptionist with the short hair threatened to call cops because we left trash outside in the hall so they can take it out since they never cleaned our rooms (after they told us to put it out there) kitchenette stoves dont work, and the jacuzzi didn't work.

Friends

6/10

Pleasant

29 May 2026

brad

First room they gave me smelled like a spit cup, 2nd rooms ac barely worked.

6/10

Pleasant

26 May 2026

Stephanie

Room had rusty appliances and grany tub floor and needs to be remodeled. But other than that it was clean and staff was very nice.

Family_with_children

10/10

Exceptional

25 May 2026

Timothy

Extremely great. Clean room, fresh sheets n towels. Breakfast was good. And a surprise dinner too. Thank you for everything.

Partner

10/10

Exceptional

10 May 2026

Lorraine

Had a good stay thank u very much!

Friends_and_family Family

6/10

Pleasant

05 May 2026

Megan

There was mold on two of the bagels. 9am is a little early to stop breakfast in my opinion also. Rooms were very humid.

Family_with_children

4/10

Poor

26 Apr 2026

Cheyenne

Saw several roaches our first night and could not use tv as our remote needed batteries. I don’t believe our sheets were changed before arriving and don’t believe our room was cleaned either. Was grateful for extra set of batteries for tv, without tv working the stay would not have been worth it. Was also grateful room had mini kitchen. Mini kitchen did come with silverware and basic cookware, also came with sponge (was used several times before our stay, smelled awful) and dish dawn soap. Took a quick trip up to the H‑E‑B and bought plastic silverware and plates + our own bottle of soap and pack of sponges. Luckily brought reusable cups and bowls with us. Our review could have easily had more stars if the cleanliness of the hotel was better kept up with. It was unfortunately our deciding factor in negative review, would not come back or recommend anyone else to stay here.

Partner

10/10

Exceptional

20 Apr 2026

Yvonne

Its was amazing and yes bery safe

8/10

Excellent

07 Apr 2026

Barry

Not enough lighting in rooms. No lighting in living area. There was a desk, but no light. Could not do any work or reading because a lack of light. Trash baskets too small.

Family

10/10

Exceptional

16 Mar 2026

Alida

Did not cook.

Friends_and_family Friends

10/10

Exceptional

14 Mar 2026

Diana

Clean and good service

10/10

Exceptional

15 Feb 2026

CHRISTINA

Love the hotel . Quiet and comfortable although someone did steal my husband's favorite Penn reel and pole from our truck last night....

4/10

Poor

19 Nov 2025

Sergio

Room smelled bad

10/10

Exceptional

17 Nov 2025

Candice

The room was comfortable, clean and had a kitchen! I was very happy with the price as well. The staff was very friendly and helpful, and the free breakfast was decent. Definitely worth the stay!

Self

10/10

Exceptional

07 Nov 2025

Eloy

From easy check in to the cleanliness of the hotel, everything was great! I was pleasantly surprised with how nice the room was.

Leisure Family

8/10

Excellent

05 Nov 2025

Valarie

Hard working staff. However, a little overworked with one person per shift for the whole hotel.

Business Family

8/10

Excellent

27 Oct 2025

Martin

Friendly, helpful staff

Leisure Family

8/10

Excellent

26 Oct 2025

Susan

The price, size of room, most all was good. Close to areas we needed to be near. Only issue with room is the air conditioner vent by window was leaking some water on carpet near window. Carpet was damp, but other parts of room were fine. I reported this to front desk to be checked before renting again. Id stay here again sometime, though. Tks

Leisure Friends

6/10

Pleasant

24 Oct 2025

Paul

Upon walking into our room the first thing we saw were 2 dead roaches on the floor

Partner

2/10

Poor

18 Oct 2025

Jasmun

Mold every where

10/10

Exceptional

12 Oct 2025

Gustavo

We really enjoyed how the staff ensured that everything was working properly before we entered the room. They were very friendly and super friendly. We definitely will be back and recommend them to everyone we know.

Leisure Family

10/10

Exceptional

05 Oct 2025

Benjamin

Everything was great there

Leisure

4/10

Poor

28 Sep 2025

Greg

Won’t be back.

The room has a strong moldy smell. The sheets were damp from the humidity in the room. The room key didn’t work. It took two trips down to the desk to get someone to fix the door.

Friends_and_family Friends

10/10

Exceptional

10 Sep 2025

Elizabeth

The staff was nice and it was nice to have a charger for my car

Leisure Family

8/10

Excellent

06 Sep 2025

William

Excellent service, rooms could be a bit more clean, breakfast was okay.

Partner

8/10

Excellent

05 Sep 2025

Ken

Staff was friendly. Service was thorough. Lobby was pleasant managers were accommodating. I would go back in the future.

8/10

Excellent

03 Sep 2025

Ruben

Not enough parking kitchenette stove not working

Leisure Partner

10/10

Exceptional

01 Sep 2025

Abigail

Front desk was super friendly, clean hotel.
Always good parking.

Family_with_children

10/10

Exceptional

17 Aug 2025

Jacklyn

The staff was very friendly and room was very nice will be planning my next stay here

Leisure Friends

8/10

Excellent

15 Aug 2025

Donald

Convenient location,quiet.

10/10

Exceptional

09 Aug 2025

OVIDIO

Its nice hotel

4/10

Poor

05 Aug 2025

Juan

The toilet and bed was not clean

2/10

Poor

03 Aug 2025

Rene

Dirty. They didn’t clean the rooms. When I need fresh shower towels they didn’t have any available. Someone left dirty underwear in the room from the previous stay. Probing more that the rooms didn’t get cleaned. Worse stay ever.

Leisure Family

2/10

Poor

30 Jul 2025

adam

First day dirty bed sheets limited towels for 4 people no blankets for 4 days

Leisure Family

2/10

Poor

29 Jul 2025

Melanie

There wasn’t much to like! We get there for a later check in just to find out no one cleaned our room. They brushed it off that there was a new maid and that was the issue. Come to find out many people had this happen to them during our stay. When we also check in we are informed that the power went out that “morning” and made the elevator go out. Supposedly the owner didn’t want to “pay for an over night fee” to get the elevator back on. Well yours truly had to lug everything up the stairs to the 3rd floor for a family of four. They should have had plenty of time to get it serviced before that evening. The girl at the front desk was very sweet and tried her best and I commend Steph for trying! She eventually came and made our beds at 9pm when we got back from eating dinner. That was really inconvenient for a family with littles. You could tell upon arrival that nothing had been cleaned or restocked. Steph said house keeping would be by around 8. We leave and go on our day the next morning thinking our room is going to be cleaned. Well we thought wrong. We get back that evening to discover nothing had been touched once again. So I ended up running into the manager down stairs and notified him of the issue and wondered if we were ever going to get a clean room during our stay bc apparently they don’t clean but every 3 days so when we would be leaving. He got us on the list to be cleaned the next morning. The guy shows up and starts cleaning around 7am when we’r eating in pj’s.

Leisure Family_with_children

2/10

Poor

27 Jul 2025

Robert

Pros: ample room, full size fridge and microwave, and comfortable bed and pillows.
Cons: dirty, elevator broken, bugs in our beds (beetles if Google is to be trusted), no protein at breakfast, broken and missing exercise equipment, no maid service or clean towels. Would not recommend

2/10

Poor

24 Jul 2025

Jackelyn

The property charged me an extra 15 dollars on my card after check out. They didn’t send a receipt the first time or one for the charge. I called four different times and everyone kept me in a circle. I finally had my bank dispute and refund me. Bathroom ceiling was molded

Leisure Partner

10/10

Exceptional

22 Jul 2025

Martha

Very nice pool and clean rooms

4/10

Poor

20 Jul 2025

Jessica

No efficiency, long wait, not clean

Business_and_leisure Family

10/10

Exceptional

20 Jul 2025

ISABEL

👍 great

Friends_and_family Family

6/10

Pleasant

17 Jul 2025

Kenneth

I stayed on 4th floor and they had moisture issues. They had a dehumidifier on that floor. I informed front desk daily that it was full and needed water emptying. Everyday I mentioned it but wound up emptying myself. The pool was to open w@10 but had to go to front desk to unlock . She opened gate but never came with towels. Overall they seemed short handed

Leisure Self

2/10

Poor

14 Jul 2025

Justin

The whole stay was awful. The room was musty and smelled of urine, the bathroom door didn’t close, and the bed felt like it hadn’t been turned over in weeks

Leisure Family

2/10

Poor

07 Jul 2025

Gabriel

They charge me against the cost for the room, they blame Expedia and they told me check with them

Family

4/10

Poor

06 Jul 2025

Jaclyn

My room was very dirty, every where. We had told house keeping to not go in our room at all and they went in anyways. But on top of it didn’t change our sheets just gave us towels. There was gum in our lamps on the night stand. And we were told breakfast was from 7-10 our whole stay and on Saturday the front lady was so rude and pretty much yelled at everyone. And closed it at 9 / a little before 9. The cleanliness was just horrible there was stains and bugs everywhere. Will not be staying here again.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Jeremiah

Fresh and Clean

Great place to stay was really clean and friendly staff no issues at all. I recommend this place to stay

Partner

2/10

Poor

29 Jun 2025

Joshua

Had to get a new room due to one of the AC units made a lot of noise, the room was very dirty, the elevator sounded like it could fall apart at any moment, was only given 4 towels for 4 people for 3 days stay. When asked for more towels they told us they are not able to give us more. Same with pillows and blankets. I recommend you stay elsewhere even if it cost a hundred dollars more.

Leisure Family_with_children

4/10

Poor

27 Jun 2025

Matthew

The property is run down. The fixtures are loose. Couldn't shut off the water in the tub. It ran all night. The breakfast was almost nonexistent. The exit door wouldn't close on its own. The room was pretty good. Nice mattress and TV. Also, a little kitchen in the room. A full size frig. and a little stove, with pots, pans and utensils. The hotel has a mildewy smell. The staff was nice, but the management doesn't seem to care.

4/10

Poor

22 Jun 2025

Glenda

Room and bathroom was dirty. I called the front desk for more towels a couple of times and no one answered. Then there were no towels at the pool and when I went to ask the front desk, the lady told me there were no clean towels for the pool and that there was nothing she could do about it.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Rocio

The rooms were clean, the beds were comfy

Leisure Family_with_children

6/10

Pleasant

08 Jun 2025

Lourdes

The day I arrived they warned me that there was a leak where the window was at, but they didn’t tell me that it would stink. I had a double queen bed. I asked to change rooms but they did not have anymore so they gave me one room with one king size bed. That room was much nicer and it smelled clean.

Leisure Family

10/10

Exceptional

05 Jun 2025

Christina

Stayed here on two separate occasions, the staff has always been incredibly kind and accommodating. The breakfast was always really good and filling with many different options. Rooms were comfortable and they were always willing to fix any problems that occurred while we were there!

Business_and_leisure Family

10/10

Exceptional

04 Jun 2025

Debra

Very nice, clean, roomy

Business_and_leisure Family

2/10

Poor

04 Jun 2025

Maria

The stove top was broken.The TV remote so didn't work.You had to change it by going up to the box. The shower head was leaking. They told me they couldn't do a lat check out then another lady gave me an extra thirty minutes. They ran out of food at 8.So I couldnt even get breakfast here.

Leisure Family_with_children

2/10

Poor

26 May 2025

Tessa

The rooms smelled stale. The roof was leaking from the floor above. The elevator was making noises and went down with the door still open. Our room never got cleaned

Family

10/10

Exceptional

21 May 2025

JOHN

A great stay

We went for a quick high school graduation event. The hotel was less than 10 minutes away. We were totally surprised to have a 2 burner kitchenette with a full sized fridge. We are so used to the tiny microwave/fridge/ironing board combo (really just the tiny fridge-LOL). The sitting area in the room was nice with 2 comfy recliners (that we didn't know were recliners until we checked out-but still comfy). We were really close to some fast food places like Dairy Queen, Whataburger, Pizza Hut and Dominos (we didn't get anything from them). There was also a supermarket (HEb) almost walking distance away. We also noticed a liquor store pretty close (not our cup of tea, but others might want their products for their \"tea\"). We did get to go food from Blackbeard's Too. This place was AMAZING with blackened mahi mahi and great burgers (live music on the weekends). It was almost next door to the hotel, but was kind of easy/hard to get to because there's not a direct road since the property has train tracks separating it from the restaurant. But, if you leave the hotel and turn left, go to Main Street and make another left and then turn left on West Main Street, you'll get there. When you leave Blackbeard's Too to go back to the hotel, turn left and continue on West Main until you get to the railroad crossing with Highway 361 and then make a right, you'll be heading back to the Best Western. They also have an EV car charging station (we don't have an EV, but others might want to know.

Partner

2/10

Poor

18 May 2025

Craig

The staff was rude and not friendly and the carpet in the room was wet from broken AC and it was moldy and mildew smell.

Leisure Partner

10/10

Exceptional

14 May 2025

Sylvia

Escaping the grandkids.

Very friendly staff.

Partner

6/10

Pleasant

03 May 2025

Ana

No shower curtain we call to the front desk
Bad reception can’t hear the person on the other side finally she said that she will bring one
And never showed up

Partner

10/10

Exceptional

01 May 2025

Fred

The staff was very helpful and professional also the rooms were very clean I will be coming back next time I visit

Leisure Family

6/10

Pleasant

27 Apr 2025

Isabel

The stay was ok just wished that the tv had worked wasn’t able to relax and watch tv before bed

Friends_and_family Family

2/10

Poor

25 Apr 2025

Verified traveler

Mold growing on the roofs. Obviously flooding recently as they had a dehumidifier only on the third floor.

Friends_and_family Family

4/10

Poor

22 Apr 2025

Sophia

There was no AC in the halls. The towels were a bit dingy, sofa had stains on them. TV didn’t work only had one channel. some of the food old.

Leisure Family

6/10

Pleasant

21 Apr 2025

Elsa

The room was spacious and overall looked clean. We checked in pretty late but because we were so tired, i didn't notice that the restroom was not clean. The hand bar soap was opened and used and the there was not enough towels in the room. There door hinge was off so we had to slam the door hard to get it to close.

Leisure Family

10/10

Exceptional

20 Apr 2025

Sayed Abdul Khaliq

My family enjoyed staying for two nights.

Friends_and_family Family

6/10

Pleasant

20 Apr 2025

alex

The room was to humid

6/10

Pleasant

28 Mar 2025

Jose

Housekeeping only came twice the 12 days of the stay. Fridge would not cool as much.

Business

8/10

Excellent

22 Mar 2025

Lanoar

Very nice staff

Leisure Partner

2/10

Poor

18 Mar 2025

kemi

I got a suit and that was the most dirty hotel room i have stayed in
I have to go get paper napkins and cleaning agents to wipe everything down
Checked out was worst
The receptionist came in after more the 20mins of trying to get someone to front desk and was so rude

Leisure Family_with_children

6/10

Pleasant

13 Mar 2025

Julie

Good

Family_with_children

4/10

Poor

11 Mar 2025

Elizabeth

The hot tub was not warm, there was mold in the shower curtain, and they ran out of breakfast early. One of our staff was super friendly and helpful, the other was quite rude.

Leisure Family_with_children

10/10

Exceptional

09 Mar 2025

Melissa

The staff is so nice and helpful. The owner is nice and courteous. Very clean rooms, breakfast is good. Overall everything was great here. Would definitely stay again.

Business_and_leisure Self

10/10

Exceptional

11 Feb 2025

Yvonne

Very friendly staff and went above and beyond to accommodate us

Family_with_children

10/10

Exceptional

25 Jan 2025

Alan

Clean, comfortable. Convenient