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Hotel Luisiana

San José / Central Valley · Costa Rica

100 west and 400 south from Cruz RojaView location

8.4/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood8.6/108.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Luisiana

The property consists of 31 rooms. The establishment offers Wi-Fi internet connection in communal areas. The hotel provides 24-hour reception. All guests staying at this property may amuse themselves with the residence's entertainment.

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Located in Uruca, Hotel Luisiana is in the mountains, within a 5-minute drive of Momentum Lindora Shopping Center and Business Center Forum 1. This family-friendly hotel is 2.2 mi (3.5 km) from Business Center Forum 2 and 4.2 mi (6.8 km) from Ojo de Agua Spa Park.

Make yourself at home in one of the 48 individually decorated guestrooms, featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.

Featured amenities include complimentary wired internet access, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Non-smoking
Childcare
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per stay (for stays between 1 January - 31 December)

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 7 for adults and USD 4 for children
    • Airport shuttle fee: USD 25 per vehicle
    • Pet deposit: USD 200 per stay
    • Pet fee: USD 11.30 per pet, per night
    • Early check-in fee: USD 15 (subject to availability)
    • Late check-out fee: USD 15 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

City Place Santa Ana 1.2 km / 0.8 mi
Hospital Clínica Bíblica 2.8 km / 1.7 mi
Business Center Forum 1 2.8 km / 1.8 mi
Refugio Animal de Costa Rica 3.3 km / 2.1 mi
Momentum Lindora Shopping Center 3.5 km / 2.2 mi
Hospital Metropolitano 3.6 km / 2.3 mi
Business Center Forum 2 3.8 km / 2.4 mi
Terrazas Lindora Shopping Center 4.1 km / 2.6 mi
Lindora Park 4.1 km / 2.6 mi
Lindora Business Park 4.3 km / 2.7 mi
Valle del Sol 4.6 km / 2.9 mi
Multipark 6.1 km / 3.8 mi
Ojo de Agua Spa Park 6.8 km / 4.2 mi
Iglesia Escazú 6.9 km / 4.3 mi
Multiplaza Mall Escazu 7 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 48
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
Show 11 more facilities & services
  • Clothes dryer
  • Café
  • Restaurant
  • Meeting room
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • TV lounge
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Luisiana

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Luisiana

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Luisiana

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Luisiana

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Luisiana

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Luisiana

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Luisiana

8.4
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
8.6 /10
Amenities
8.0 /10
100 reviews shown
2/10
Poor
11 Jun 2026
Juan
Son muy inflexibles con las horas de salida y encontré visible insectos desagradables
Partner
10/10
Exceptional
06 May 2026
Shannon
Very nice hotel for a good value
Friends
6/10
Pleasant
04 May 2026
Christopher
Bonjour ,
Maintenant wst rendu plus restaurant que hotel .
Alors beaucoup de la difficulté pour le stationnement si tu arrive en pm .
Self
10/10
Exceptional
11 Mar 2026
Susan
It was a really nice property with gated parking, nice outside seating and a great pizza restaurant. The staff was wonderful and very helpful.
Partner
6/10
Pleasant
08 Feb 2026
Jon
Outdated, old, room for the price
Self
10/10
Exceptional
13 Jan 2026
Melanie
Clean room. The staff is always helpful and friendly.
Leisure Partner
8/10
Excellent
30 Nov 2025
Carlos
The room was good, i recommend better pillows and a different toilet that actually flush faster. The shower has a weird handles that is difficult to operate at first. The cable TV is of low quality, the imege is poor, a better cable quality is recommended.
Leisure Partner
10/10
Exceptional
20 Nov 2025
Melanie
This is our “go to” hotel when we go to the San Jose area. They’re like a 2nd family now. Any issues I might have with the room are addressed in a timely manner. All of the staff is very friendly and helpful. We feel safe there.
Leisure Friends
10/10
Exceptional
30 Oct 2025
Nina
The staff were very helpful and kind. The food was amazing!
Leisure Family
6/10
Pleasant
09 Oct 2025
RODRIGO
Room, hallways needs some help
Leisure Partner
10/10
Exceptional
05 Oct 2025
Silene
I just stayed for one day but will return. The room was spacious and clean with AC and comfortable bed. Excellent mountain view! There’s a really nice pool also. There’s a very famous pizza restaurant at the property so perhaps at night could get a bit loud, but it’s low noise so I didn’t mind. The staff is incredibly friendly and professional. Got to meet the owner also so that was a plus😀
Business_and_leisure Self
4/10
Poor
29 Jun 2025
Julieta
Staying at Luisiana is like flying low cost.
Upon arrival there was no one able to help bring the luggage to my rm on 3rd floor, i was alone with my young son and it was pretty challenging dealing with all.
In our room there was a safety box but they had no key or code for it.
Towels were not enough.
The bed was good and room was clean.
Leisure Family_with_children
2/10
Poor
27 Jun 2025
Arnold
-Gave a 73 year old \"mayor de edad\" a room on a 3rd floor WALKUP. Ivan the manager refused to change to a lower floor unless i paid an addtl $250 !
- Sink hot water not working. Maintenance explained have to turn on shower hot water to get sink hot water!
- Tremendous amount of machine noise at night !
- Dont bother with the restaurant unless you are comfortable spending $100-200 for either breakfast, lunch or dinner per couple.
Leisure Self
2/10
Poor
10 Jun 2025
Fabrizio
Construction at 8am.. hallways with lights so bright it feels like day time at night because the curtains are transparent
10/10
Exceptional
27 May 2025
Salvador
Food, amazing,
8/10
Excellent
21 May 2025
Andrew
Fine for a cheap shopping trip to SJ, but not in a great area, and very basic accom. The discount was presented at 75% off. Marketing scam only. The $50 room is indeed a $50 room. Staff was great. Our meal in their pizza restaurant cost more than the room, but we were not going to walk anywhere to find a more affordable option.
Leisure Partner
8/10
Excellent
15 Apr 2025
Jose
Simple, yet ideal. The patio area at pool side needs attn, otherwise little gem. Highly recommend it for short stays. Bravo
Leisure Self
10/10
Exceptional
13 Mar 2025
William
It’s a great place for the price.
10/10
Exceptional
14 Feb 2025
Barry
Haven’t stayed here in about 10 years, but we had another great stay. Wonderful staff, super friendly & super helpful. It was very quiet and the restaurant was nice….pool too!
Leisure Family
4/10
Poor
10 Feb 2025
federica
Hot water wasn’t working, toilet was not flushing, bathroom lock broken while I was inside, had to be rescued by cleaning employee after 20 mins.
Sorry guys, cheap is cheap but wouldn’t stay again if basic survives not improved
Leisure Family
10/10
Exceptional
23 Jan 2025
robert
I liked everything it was great
Leisure Self
10/10
Exceptional
01 Jan 2025
Juan
Buena relacion precio calidad del servicio
10/10
Exceptional
17 Dec 2024
Ivannia
Very nice and helpful staff
Leisure Family
10/10
Exceptional
15 Dec 2024
John
Quiet friendly
10/10
Exceptional
29 Nov 2024
Melanie
We have stayed here too many times to count. It’s a wonderful place! Close to the shopping we like to do as well as when we have doctors appointments in the area. Everyone is very helpful and friendly.
Leisure Pet
8/10
Excellent
28 Nov 2024
Jonathan
At the moment of check in, they asked for a deposit, but when I made the reservation it was not expected. Also in the property information there is no “time” for pool closing! I arrived around 9 pm and they told me I couldn’t use it because it was already closed
Business Self
4/10
Poor
01 Nov 2024
Gary
10 watt bulbs too dim to read. Minimal lighting throughout. They had a great photographer! No enthusiasm from the staff. More like a motel. Stayed before at a better option nearby.
Leisure Partner
2/10
Poor
11 Oct 2024
Daniel

Loud

Our room was the least expensive and it showed. The bed was uncomfortable, the noise all night kept me up. Road and some sort of a compressor pressurizing over and over all night. Excessively loud, ridiculous really. I rarely bother with reviews though this room was up there with the worst.
Partner
2/10
Poor
28 Sep 2024
Lee
Didnt smoke in room but charged 50 bucks for smelly room
10/10
Exceptional
27 Sep 2024
Julia
The staff were accommodating and the room was high quality for the price of the stay!
10/10
Exceptional
08 Sep 2024
Joshua
The staff is amazing. They are always kind and helpful.
Business Self
10/10
Exceptional
31 Aug 2024
Nohemias
Good place to eat and clean room
Business_and_leisure Friends
8/10
Excellent
22 Aug 2024
John

Great value

Simple but safe and clean
Friends_and_family Family
10/10
Exceptional
17 Aug 2024
John
I travel to Costa Rica often and I always stay at this hotel. It’s always been great staying here all the staff is super friendly and it’s super affordable. Highly recommended.
Leisure Family
10/10
Exceptional
03 Aug 2024
Nohemias
All over was ok
Business_and_leisure Self
4/10
Poor
01 Aug 2024
Richard
Really far from airport.Looks run down .No VIP amenities per Expedia .AC leaked all over the floor during the night .Could tell it happened before since there was some wood rot.Shower handle loose .Room decor very average .price was good
Business_and_leisure Self
2/10
Poor
19 Jul 2024
Regine
We were given a room that has a moldy ceiling and the whole room smelled moldy. It was unacceptable for this hotel to give a guest a moldy room. Checked out after being in the room for almost an hour because of the smell.
Leisure Family
8/10
Excellent
13 Jul 2024
Alan

Santa Ana economy hotel

2nd time staying at this hotel (last visit was more than 5 years ago). Nice to see the hotel has expanded but some of the rooms are showing their age - time for a remodel.

Restaurant was great, Gallo Pinto was delicious and the staff was very friendly!
Partner
10/10
Exceptional
11 Jul 2024
Marise
As always the service and people are great
Business_and_leisure Partner
10/10
Exceptional
03 Jul 2024
Andres
I’ve been staying here for over 10 years and it just gets better. Highly recommended.
Leisure Friends
8/10
Excellent
22 Jun 2024
Caitlin
Been staying at this hotel for years.
Always feel safe but in terms of maintenance and cleanliness in rooms I am satisfied but they could do so much better ( there’s always a lightbulb or something broken in the room)
Business Self
6/10
Pleasant
19 Jun 2024
ANA
Its very expensive compared to other places. I thought breakfast was included and it was not. I paid 60 sixty dollars for two small breakfasts. I couldn't belief that 2 slices of toast, 2 scrambled eggs and 1 sausage for 25 dollars, the orange juice and coffee were charged separately.
Business_and_leisure Family
6/10
Pleasant
01 Jun 2024
Macsood
Economical, walk to get buses to downtown, San Jose, close yet removed fr the pollution caused by the major road to downtown San Jose.
Leisure Self
6/10
Pleasant
22 May 2024
Karen
Needs updating. Sheets were stained.
8/10
Excellent
03 May 2024
Samuel
The property would benefit from a higher maintenance. For instance the \"new\" restaurant is not even finished. This hotel used to be \"fresher and neater\" .
Staff is always friendly, helpful and efficient.
Business_and_leisure Self
10/10
Exceptional
03 May 2024
Andrea
I've stayed here many times over the years. Always reliable and consistent. Friendly staff, easy check in and out process
Leisure Self
10/10
Exceptional
30 Apr 2024
Joshua
The staff is great. I like walking around Santa Ana and it is very close.
Business Family
10/10
Exceptional
30 Apr 2024
Bradley
Dirty room/sheets/bathroom/room floor but AMAZING staff! AMAZING CHEF! (Just hair everywhere and hair on the sheets too)

Leisure
8/10
Excellent
23 Apr 2024
Jeanne
Staff was friendly and helpful. The grounds are nice, and it's quiet. The room is dated and run-down and the kitchen not very well stocked (no plates, no functional coffee maker, broken hinges). We stayed for a week after my husband had surgery, and it was fine for that.
Partner
8/10
Excellent
23 Mar 2024
Terry
The property is good for the purpose we use it for. Coming to the City from Guanacaste for various reasons for short stays.
Business_and_leisure Partner
4/10
Poor
12 Mar 2024
Lynne

Very Disappointing!

This is advertised as a 4 star hotel this is more like a 2 star hotel.
Everything needs upgrading as it is in a poor state. I complained to Hotels.com but they couldn't help. The room did look similar to the one on the site BUT The mattress was LUMPY and very uncomfortable!
Partner
10/10
Exceptional
07 Mar 2024
Joshua
The staff is great. We amstay regularly, they ket my folks stay in the room with us till a late flight and made their last day here comfortable.
Leisure Family
4/10
Poor
29 Feb 2024
Adrian
La cama súper dura, el baño la ducha no funcionaba y en la mitad de la noche había muchísimo ruido de arriba.
6/10
Pleasant
27 Feb 2024
Arnold
Staff was friendly. Facilities were very outdated and not well maintained. Price was affordable. We stayed here because nothing else in the area was available on a short notice.
Partner
10/10
Exceptional
20 Feb 2024
Maria
It is a nice and safe place to stay
Business_and_leisure Family_with_children
10/10
Exceptional
19 Feb 2024
shelby
It was a very friendly establishment. The staff was very helpful. The area was very close to the markets,restaurants.
Leisure Family
10/10
Exceptional
16 Feb 2024
Kyle
This was a pleasant place to stay. I was here for one evening and found it to be all I expected. The breakfast was good and hearty and staff were very sweet and patient with poor Spanish. There is a supermarket down hill and neighborhood feels safe quiet. Recommend.
Leisure Self
4/10
Poor
16 Feb 2024
Veronica
The room was filthy. Mold in the shower and shower curtains. Moulding around the doors was full of grime. Also the room (and other rooms in the vicinity as our friends were across from us) was located near the A/C system for the building, so although we had the A/C off during the night there was continuous noise w units turning on and off with loud metallic banging. When we asked to change rooms they claimed they had nothing to offer….
Leisure Friends
10/10
Exceptional
31 Jan 2024
Joshua
I love this spot. They take care of us everytime we are in the city. The staff is great and always helpful.
Business Partner
6/10
Pleasant
31 Jan 2024
Fabrizio
Room smells bad, like it has been smoked in and the moldy/smoke smell is just stuck in the walls or mattress. Really bad slept with windows open. Room 211, second time in this room and sheets were worn and not so fresh looking.
Business
2/10
Poor
28 Jan 2024
abdulreza
It is motel with basic room. Small windows. Four of the 6 lights in the room didnt work. No head board. Just sement wall to rest on. There is a deposite to enter the room. I was told their car for the aiport was $40 to $45 when the uber was only $10.
Leisure Self
8/10
Excellent
18 Jan 2024
Pierre
Nice place. Not fancy, but very friendly staff, good breakfast.
Leisure Partner
10/10
Exceptional
03 Jan 2024
Kirua
My stay went well
Leisure Partner
2/10
Poor
30 Dec 2023
Verified traveler
One of the beds in the room the springs were broken and hitting the platform under it. The air conditioning wasn’t adjustable only one fan speed, toilet paper holder was broken. Cheap pillows, we have stayed at this property before several times and it’s showing decline. They are always working on the pool and always there’s construction. No noise limitations we had to take a handicap room that was off the pool and people talked in and conversation all night long. The only thing going for this place is the location in Santa Anna is pretty good. The staff also seem not to care anymore. I think that’s our last stay at hotel Louisiana although we’ve been going there for over 10 years.
Leisure Partner
8/10
Excellent
29 Oct 2023
Mary
Kind of noisy in the night, but then again, a lot of hotels are! Also, the hot water is very \"iffy\". Had to pay $11 per night for an extra car. All that said, I have gone there for many years, and plan on coming back for more. It is great for a budget-priced hotel, and everyone is super diligent and nice!
10/10
Exceptional
26 Oct 2023
Melanie
We stay here often. Very friendly staff. Pet friendly.
Leisure Pet
10/10
Exceptional
23 Oct 2023
John
Super clean and value price
Business Self
2/10
Poor
19 Oct 2023
Jason
Very unprofessional people dirty place.
8/10
Excellent
03 Oct 2023
Carlos
nice place
Business_and_leisure Family
10/10
Exceptional
23 Sep 2023
Beth
The people whonwork there are amazing! Everyone was friendly and helpful. Jenny was especially lovely in the restaurant.
Leisure Friends
2/10
Poor
05 Sep 2023
Jose
I would not stay here. They have cameras in the smoke detectors.
Leisure Self
10/10
Exceptional
04 Sep 2023
Larry
A family run hotel with friendly, professionsal, and very accomodating staff.
I highly reccomend.
Leisure Self
6/10
Pleasant
21 Aug 2023
Donald
Ok for the price but some little update should be done promptly
Leisure Family
8/10
Excellent
20 Aug 2023
Enrique
It’s decent stay for a night
Leisure
10/10
Exceptional
02 Aug 2023
Tony

Great place to stay

I have been staying here for many years they remodeled, mini rooms, and at least in the room I stayed in was fantastic. The receptionist was extremely helpful and polite.
Friends_and_family Family
10/10
Exceptional
12 Jul 2023
Joshua
The staff is awesome. The rooms are clean and the pool is great. The price is good for short term stays.
Business Partner
6/10
Pleasant
27 Jun 2023
Verified traveler

Double bed was hard as a rock book a king or queen

We have stayed here many times but this was not a good one. We checked in with lovely staff but they didn't show us where our room was so we had to go back to reception to find out where it was. We usually stay in rooms with queen or king beds but were trying to save a bit of money so got a room with a double bed. The bed was so hard that it hurt my back and I tossed and turned all night trying to get comfortable. Towels need upgrading as they were small and rough and 2 extra ones would have been nice. All was clean and check out was a breeeze. Moral of the story..if you stay here get a room with king or queen beds in the building attached to reception.
Partner
10/10
Exceptional
26 Jun 2023
Fernando
Great place to stay at a great price.
Leisure Self
2/10
Poor
06 Jun 2023
Elvis Rogelio Benavides
This is the worst hotel I've stayed in my life, it's a complete scam for the price they charge, and the attention is disastrous including that of the administrator because she wants to charge you even for the information she gives you, the beds are super uncomfortable and hard You wake up with terrible back pain and they put a jug of coffee in reception for all the hotel guests, that's very ridiculous because they can't even give you that well because it's coffee from the day before.

Este es el peor hotel que me he hospedado en mi vida, es una completa estafa para el precio que cobran, y la atencion es desastrosa incluida la de la administradora porque quiere cobrarte hasta la informacion que te da, las camas son super incomodas y duras, amaneces con un dolor de espalta terrible y ponen una jarrita de cafe en recepcion para todos los huespedes del hotel, eso es muy ridiculo porque ni siquiera eso pueden brindartelo bien porque es un cafe del dia anterio.
Business_and_leisure Self
10/10
Exceptional
30 May 2023
Juan
Buena relación precio calidad, se obtiene todo lo necesario para una estancia tranquila y cómoda
Business Partner
10/10
Exceptional
29 May 2023
Gunder
Please fix the A/C in Room 204 or was it 206? Sections of the property look dated (I have been a regular since 2012). Otherwise I remain a huge fan of Hotel Luisiana and I hope to return soon.
Leisure Family
10/10
Exceptional
24 May 2023
Michael
I have stayed many times at this hotel and it gets more enjoyable every time. The staff are very nice and helpful, the rooms are clean, comfortable and enjoyable.
Leisure Self
10/10
Exceptional
21 May 2023
Michael
Very nice hotel and very nice people
4/10
Poor
19 May 2023
andrea
Got a room on 3rd floor, no elevator. And smelly bathroom. Old pillows and towels
Business_and_leisure Self
10/10
Exceptional
18 May 2023
Michael
The property and the rooms are Beautiful and the staff were so kind and helpful
2/10
Poor
23 Apr 2023
Víctor

Horrible

Terrible. Will never stay there again
Friends_and_family Family
10/10
Exceptional
18 Apr 2023
Margaret
Lovely clean place for a great budget price.
Leisure Friends
8/10
Excellent
08 Apr 2023
Thomas
We had stayed at this property many times in the past and pre COVID they were great. Post COVID they missed the mark in customer service and trying to nickel and dime you on everything including morning coffee. However, after not staying here in a year they seem to have corrected past deficiencies and is a great value if your staying in the Santa Ana area.
Leisure Partner
10/10
Exceptional
02 Apr 2023
RICHARD
Love THe Hotel
4/10
Poor
22 Mar 2023
Ronil
The property is need of better management, front desk and kitchen included. The soap they gave in the hotel is close to water so you don’t really feel clean using it. Staff forgets to clean the room.
Leisure Family
10/10
Exceptional
20 Mar 2023
Melanie
We stay at Hotel Luisiana often. For us, it is conveniently located close to shopping and medical centers. The staff is always friendly and helpful.
Leisure Partner
6/10
Pleasant
13 Mar 2023
Isaac

Get what you pay for.

Not great. Needs updating and repairs
Friends_and_family Family
10/10
Exceptional
09 Mar 2023
Tina

Last minute gem

We arrived at SJO in the late evening and booked a room. We were greeted by a lovely host and our room was perfect. We enjoyed our short stay and would recommend this to anyone needing a place in San Jose.
Friends_and_family Family
8/10
Excellent
05 Mar 2023
Ellen

Nice enough place

Lovely private and quiet place, but obvious broken window lock and broken door lock were a bit alarming rendering the room completely insecure. Also no access to room safe. When questioned, the Office said, 'gee, sorry.' No followup. Also no hand towels. Sadly, no breakfast, but we were already aware of that.
Partner
10/10
Exceptional
04 Mar 2023
Melanie
We stay at this hotel often. Room is comfortable. Staff is very helpful and friendly. Definitely recommend this hotel.
Leisure Partner
4/10
Poor
23 Feb 2023
Stephen

Crappy

We arrived at 5:30 pm and our room was not ready. Asked to leave a $50 cash deposit. Next morning they claimed we drank from the mini bar which we hadn’t. Made us wait while they sorted this out. All and all a crappy stay.
Partner
6/10
Pleasant
23 Feb 2023
sanantha

Lovely welcoming staff

My husband, daughter and I stayed for one night at this hotel as our usual hotel was fully booked for my date. At the outset I must say, we don't normally say in this type of hotel.

The staff's professional and friendly manner is most definitely a plus for this hotel. They also speak very good English, but they always appreciate if we can speak a little Spanish. I also enjoyed the shower which was hot and powerful.

The hotel is very basic absolutely no frills. The beds are soft and sheets are gray as opposed to white. Unfortunately I would not stay in this hotel again. I would rather pay the extra and stay somewhere else.

Friends_and_family Family
8/10
Excellent
15 Feb 2023
Jean
Lovely setting, secure, friendly staff, coffee 24/7, and convenient. Beds comfortable but need softer pillows.
Business Partner
6/10
Pleasant
03 Feb 2023
sanantha
I stayed at this hotel for two nights as mu usereal hotel was fully booked. the standard here a lot is lower then then im use to
Self
10/10
Exceptional
30 Jan 2023
Melanie
We stay there often. Staff is friendly and helpful.
Leisure Pet

Location & surroundings

Hotel Luisiana
100 west and 400 south from Cruz Roja, Santa Ana, Costa Rica

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Hotel Luisiana

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