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Four Points by Sheraton San Jose Costa Rica
San José / Central Valley · Costa Rica
Autopista Prospero FernandezView location
8.4/10Excellent87 Reviews
Cleanliness8.2/10 8.2
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition7.6/10 7.6
Amenities8.2/10 8.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Four Points by Sheraton San Jose Costa Rica
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana, Costa Rica. Nearby the hotel you will find a variety of restaurants, bars and shopping centers.
Juan Santamaria International Airport is just six miles away from the hotel and FORUM 1 and FORUM 2 Santa Ana office park are less than a mile away from the hotel.
At our restaurant you can start your day with a buffet breakfast or enjoy our varied selection for lunch and dinner. The hotel features a bar, where guests can relax and unwind. Room service is available 24-hour and guests can exercise in our well-equipped fitness center.
Free parking is available for up to 200 vehicles. The hotel can accommodate business and social events for up to 70 guests in a reception setting, while our outdoor pool area is the ideal venue for cocktails or special dinners.
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Located in Pozos, Four Points by Sheraton San Jose Costa Rica is in the business district, within a 15-minute walk of Business Center Forum 1 and Hospital Clínica Bíblica. This hotel is 0.8 mi (1.2 km) from City Place Santa Ana and 0.9 mi (1.5 km) from Hospital Metropolitano.
Make yourself at home in one of the 153 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Pozos? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Car recommended
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately CRC 11070 for adults and CRC 5535 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Business Center Forum 1
0.6 km / 0.4 mi
Momentum Lindora Shopping Center
1.1 km / 0.7 mi
Hospital Clínica Bíblica
1.1 km / 0.7 mi
City Place Santa Ana
1.2 km / 0.8 mi
Hospital Metropolitano
1.4 km / 0.9 mi
Business Center Forum 2
1.6 km / 1 mi
Terrazas Lindora Shopping Center
1.8 km / 1.1 mi
Valle del Sol
2.3 km / 1.4 mi
Refugio Animal de Costa Rica
3.8 km / 2.4 mi
Ojo de Agua Spa Park
4.8 km / 3 mi
Multipark
4.6 km / 2.9 mi
Multiplaza Mall Escazu
5.5 km / 3.4 mi
Plaza Itskazú
6.1 km / 3.8 mi
Plaza Tempo
6.3 km / 3.9 mi
Hospital Cima San José
6.3 km / 3.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 153
- Number of floors (main building): 4
- Single rooms: 79
- Double rooms: 58
- Junior suites: 16
- Accessible rooms: 12
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
Show 61 more facilities & services
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Car hireExtra charge
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- Multilingual staff
- 24-hour security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift accessExtra charge
- Shop
- Garden
- Terrace
- Concierge
- GymExtra charge
- Luggage room
- Dining area: 1
- Clothes dryer
- Private pool: 1
- Café
- Bar
- Restaurant: 1
- Banquet hall
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room: 4
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- TV lounge
- Breakfast
- Breakfast buffet
- Early bird breakfast
- Buffet lunch
- À la carte dinner
- Vegetarian meal
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- GolfExtra charge
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton San Jose Costa Rica
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton San Jose Costa Rica
QUADRUPLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton San Jose Costa Rica
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton San Jose Costa Rica
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton San Jose Costa Rica
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 42 m²DBL.KG
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Cable TV
- Satellite TV
- Alarm clock
- Wi-fi
- Wheelchair-accessible
Show all 19 amenities
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Desk
- Wake-up service
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton San Jose Costa Rica
DOUBLE KING SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Cable TV
- Satellite TV
- Alarm clock
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Desk
- Wake-up service
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN TWO DOUBLE BEDSTWIN • TWO DOUBLE BEDS • 1 Bedroom • 42 m²TWN.2D
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Cable TV
- Satellite TV
- Alarm clock
- Wi-fi
Show all 19 amenities
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Shower
Facilities with extra charge
- Desk
- Wake-up service
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton San Jose Costa Rica
TWIN TWO DOUBLE BEDS
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2D
Room amenities
- Bathtub
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Cable TV
- Satellite TV
- Alarm clock
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Shower
Facilities with extra charge
- Desk
- Wake-up service
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton San Jose Costa Rica
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Four Points by Sheraton San Jose Costa Rica
47
reviews shown
Malcolm Jabbar
My experience was just okay. I was on the second floor in a corner unit. The unit above me had serious construction work being done. It was extremely loud and unpleasant. It lasted for the majority of my stay and I never felt relaxed. I get that things need to be fixed or renovated. It would be better to block the adjacent rooms to properly accommodate your guest. I was not happy with my stay. I did call the front desk and all they did was acknowledge that construction was being done and that it was to be between normal hours of the day.
Pedro
Estuvo muy mal por que desde las 7 am empezaron a hacer reparaciones en la habitación de la par y fui a quejarme y aun asi siguieron con las labores. Y era demasiada la bulla que hacían y no dejaban descansar. Me parece una falta de respeto al huésped.
Amarjit
Good job
John
If you get in to San Jose late or need a place to stay till AirBnb checkin available. This is a great intermediate stop. The breakfast is decent and the pool will work for a day.
Edward
Toilets on reception floor were full and blocked, room itself was dingy but sheets were clean. Staff was fine, breakfast quality was okay but not great. The price was not in line with the product really.
Simon
Very good
Annette
Yes
Doug
Decent but nothing special.
Yolanda
All the staff was very courteous and helpful when needed. The rooms were very clean and visually pleasing. Food at the restaurant on location was tasty as well..
Great price for how wonderful the experience and location was. Would stay again
Great price for how wonderful the experience and location was. Would stay again
Deborah
The staff was helpful. Room was adequate.
Ninoska
Wonderful experience
Jack
Yes
Michael
The staff was extremely courteous and went out of their way to make my small family and I as comfortable as possible. Very accommodating, would definitely come back !
Mark
Easy access, professional staff
Kathya
For what we need it when we stayed there it was perfect location and access to Santa Ana town
Johann
Excelente fin de semana
Excelente ubicación desayuno completo cama muy confortable habitación espaciosa
El único defecto es el sonido del A/C que es un poco desagradable
El único defecto es el sonido del A/C que es un poco desagradable
Vilma
Excellent staff
Christian
We stayed just one night the shower didn’t work , so they offered another room , the hotel is pretty old
Lamanda
It was s as good place to stay the night before our flight. There were many good restaurants nearby and it was relatively close to the airport.
Alexander
Stayed here for a quick night trip in between traveling in Costa Rica. The property is kept well and the staff very friendly. The morning breakfast was very good, and buffet style. Overall no complaints at all.
Alejandro
Unbearable smell
Olor horrible. En mis 3 últimas estadías lo mismo, sin embargo, esta vez fue la peor. Sube por los tubos de los baños. Pedí cambio de habitaciòn en la noche y no fue fàcil hacer entender a la recepcionista del problema. Creo q ya no volverè
Verified traveler
good hotel but right by a very busy road. i wouldnt suggest its chosen as a place to relax.
Melody
Friendly staff
shailaja
The hotel is good, clean property food was good too.
I feel like all the hotels need he toilet flush fixed it is leaking in all the hotels i stayed.
I feel like all the hotels need he toilet flush fixed it is leaking in all the hotels i stayed.
Emily
Adequate but that’s it.
I was surprised by the poor condition of the hotel based on the reviews I read. My coffee maker didn’t work, the tub didn’t drain properly and the room smelled a bit moldy. The receptionist and bartender were very helpful. There isn’t airport transportation but an uber cost about $15.
Jacquelyn
We made a mistake with our reservations in San Jose and found a need for a hotel at the last minute. This Four Points had availability and was only about 20 minutes from the airport. It was comfortable and has a decent restaurant and bar. The staff was gracious and it was a good port in the storm.
Tom
Very profesional and helpful staff.
Sarah
Well…. My room had trash from the person before, there was a pile of food leftover from breakfast sitting outside the door but once I found a cockroach and hair in the bathroom I requested a new room. Location great and staff friendly but hotel is definitely not well kept for being a Marriott.
John
This is a wonderful place to stay for a day, week or longer. Fantastic staff, breakfast is awesome, rooms are spacious and bed is very comfortable. Would recommend to anyone single or family.
Tina
excellent staff
Service was beyond Good
Thank you All
Thank you All
Michael
Not a good stay
No shuttle to the airport. First red flag. Toilet was running continuously, I had to 'fix' it by turning the supply on and off. Food was well below average, we were not looking for a gourmet meal but seafood pasta was akin to being out of a can.
Jana Arias
Friendly stuff, clean rooms. All as expected.
luz
Excelente servicio y muchas gracias
Victor
Bien
Nicolas
Ils mentionne shuttle pour l’aéroport et ne l’offre pas. C’est une attrape.
De plus il charge des frais injustiable sur la carte de crédit. Je dois maintenant me battre pour me faire rembourser.
Des voleurs
De plus il charge des frais injustiable sur la carte de crédit. Je dois maintenant me battre pour me faire rembourser.
Des voleurs
Jorge Luis Gonzalez
Habitación muy cómoda, limpia y con aire acondicionado.
Andrea
The rooms have a smell and the toilettes are plugged. When I arrived I requested a different room because of the smell to humidity and because the toilette was plugged. The room that was provided after was not much better. I was supposed to stay at the hotel for two nights but only stayed for one night. The smell was so strong that I could not stay for much longer.
FABRICIO
Viejo
Yamaris Perez
recomendado
José Luis
Muy buen servicio.cuartos limpios. Buen desayuno. Amables.
Adriana Marcela
El cuarto con muy mal olor a humedad
Minerva
Excelente hotel y servicio
Jessica
Excelente ubicación, excelente desayuno, comida, servicio y personal
Ciro
-
Ive
Excelente desayuno
Mauricio
Super friendly staff
Jorge L
Muy linda limpia y el.personal muy atento a los clientes
Location & surroundings
Four Points by Sheraton San Jose Costa Rica
Autopista Prospero Fernandez, San Jose, Costa Rica
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Four Points by Sheraton San Jose Costa Rica
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