Name: Viva Porto De Galinhas
Address: Avenida Beira Mar, Lote B, Gleba 2, S/N - Porto De, Porto De Galinhas, Ipojuca, Pernambuco, 55590-000, BR

Viva Porto De Galinhas

Porto de Galinhas · Brazil

Avenida Beira Mar, Lote B, Gleba 2, S/N - Porto DeView location

100 reviews shown

8/10

Excellent

04 Jul 2026

Werter

Muito bom. Mas em relação a equipe poderia ser mais atenta

Partner

10/10

Exceptional

15 Jun 2026

Renata Marcondelli

Comida maravilhosa, Excelente localização , limpeza , cordialidade , enfim tudo perfeito

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Leidislaine

Estive hospedado no hotel neste fim de semana. A estrutura do hotel em si é muito boa, inclusive a área de frente para a praia, que é muito bem organizada e confortável.

A comida é boa, principalmente por ser um sistema de meia pensão, o que evita gastos extras com o jantar. O que deixou um pouco a desejar foi o café da manhã. Apesar de haver funcionários responsáveis pela reposição dos alimentos, acredito que a quantidade de funcionários não seja suficiente. Por exemplo, peguei uma panqueca e, quando fui repetir, já não havia mais. Ela não foi reposta até o momento em que fui embora.

Em relação aos quartos, a limpeza precisa melhorar. O chão parece ser passado apenas com pano, sem enxágue adequado, ficando pegajoso ao caminhar. As toalhas, embora limpas, estão bastante desgastadas, encardidas e precisam ser substituídas.
Por fim, uma pintura na fachada ajudaria a renovar o ambiente e melhorar ainda mais a aparência geral do hotel, já que ela apresenta sinais de desgaste e aparenta estar bastante envelhecida.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Daniel

The spa was great

10/10

Exceptional

27 Mar 2026

Marjorie Jestina

Ocean was visible front Room 2428.
Spa was excellent. You are offered a bonus of day use of the sauna, jacuzzi and indoor pool once you book a massage. (John (Joa) is charming).
The room cleaning service was excellent. My experience is that all the staff went over and above to provide the care and attention to guests.

Partner

10/10

Exceptional

27 Jan 2026

Estela

Great stay

10/10

Exceptional

05 Jan 2026

Saulo

Great hotel

Leisure

10/10

Exceptional

25 Oct 2025

WILLIAN

Foi uma experiência incrível , as pessoas muito receptivas , a comida muito boaaa , o quarto maravilhoso , a praia em frente o resort é maravilhosa

Friends_and_family Family

10/10

Exceptional

18 Sep 2025

Edison

Gostamos muito desse hotel!!! Comida maravilhosa e lugar lindo!! Está é a 4a vez que nos hospedamos nele!! Muito maravilhoso

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Juliette

I liked EVERYTHING!!!!!!!!
Except the fact that the guy by the pools, early in the mornings, was way too LOUD!!! It did not allow us to rest in the mornings, or sleep inn. VERY annoying, and actually no need to be that loud...

Leisure Friends

10/10

Exceptional

18 Jun 2025

Verified traveler

Muito bom de uma forma geral.

Friends_and_family Friends

10/10

Exceptional

25 Mar 2025

Antonio

Incrivel

Tudo foi excelente ...

Friends_and_family Family

10/10

Exceptional

30 Nov 2024

Denise FG

the staff was the best part. the food in the restaurant just ok.

Leisure Family

2/10

Poor

10 Oct 2024

todd

8/10

Excellent

31 Jul 2024

Mariele

Hotel excelente. Atendimento muito bom. Comida muito boa. Estrutura excelente. Pontos a melhorar são as roupas de cama que não achamos confortáveis e a cama. Além disso, caso deseje comer tapioca no café da manhã o tempo de espera é de 40 min mais ou menos, oque acaba atrasando o café de todos. Fora isso super recomendo!

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

Dilza

Everything is beautiful! Amazing workers

Family

10/10

Exceptional

24 Feb 2024

Edison

Férias no Vivá

Incrível !!!!gostamos tanto que fomos neste hotel pela 3a vez!! Comida maravilhosa!! Pé na areia!! Praia super limpa!! O atendimentos de todos os funcionários maravilhosos!!

Partner

10/10

Exceptional

23 Feb 2024

Erin Dacol de

Vivá was incredible! Beautiful landscape, great food, amazing staff! I would highly recommend!!!

Leisure Family

10/10

Exceptional

24 Jan 2024

Ariel

Gran hotel

Todo perfecto, la comida un 10!, unico problema es que los brasileros tienen la costumbre de ocupar las reposeras todo el dia a las 7 de la mañana dejando una toalla y despues se van, como consejo estaria bueno implementar algun sistema para que eso no pase

Friends_and_family Family

10/10

Exceptional

16 Dec 2023

Ruben

I liked this property, it was very clean and ideal for familys, the breakfast very delicious and the beach amazing.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2023

Wendell

Professional staff service and excellent location. Delicious dining. Wonderful attraction’s for your family.

Partner

10/10

Exceptional

29 Nov 2023

Lorain

Wonderful experience! That’s a little lice of haven on earth . Will definitely be back again with my family . Excellent for kids . I simply loved being there for the week . We have traveled the world , but this was sure one of the best memorable trip for us . Thank you VIVA!

Business_and_leisure Family_with_children

8/10

Excellent

08 Nov 2023

Danielle

Very good hotel, with great swimming pools and common areas. The beach lounge is very pleasant. The staff is very attentive.
As suggestions I'd say that the quality of the beds in the standard room could be better (very small) and some adjustments to the buffet could bring more quality to the service, such as increasing the variety of salad options and the meat served at the grill station (I never managed to receive medium-rare meat, despite making it clear how I preferred)

Leisure Friends

10/10

Exceptional

05 Nov 2023

Andrea

Família.

Tudo ótimo, atendentes super atenciosos, estádia maravilhosa; Apenas gostaria de deixar claro, que o quarto para 5 pessoas que comprei como 2 camas queen e uma solteiro, não existe. Gostaria que por gentileza fosse informado o correto na hora da compra.

Friends_and_family Family

10/10

Exceptional

30 Oct 2023

Wilson

Foi maravilhoso os dias que passei no hotel super recomendo

Partner

8/10

Excellent

15 Jul 2023

Daniel

Title: Great Stay with Room for Improvement

I recently had a great time at this hotel and wanted to share my experience. The staff was exceptional, offering friendly and attentive service throughout my stay. They were always ready to assist and made me feel welcome.

The food at the hotel was delicious, with a wide variety of options to choose from. I enjoyed every meal, and the dining experience was top-notch. The culinary team truly knows their craft.

The hotel itself is set in a beautiful location, providing stunning views and a serene atmosphere. It's an ideal place to unwind and enjoy a peaceful getaway.

However, there were a few aspects that I believe the hotel could improve upon. Firstly, it was disappointing to find out that the coffee during lunch was not covered by the meal. It would have been nice to have this information mentioned beforehand.

Another issue I encountered was with the pool towels. It was incredibly difficult to obtain them, which was inconvenient. Streamlining the process for guests to access pool towels would greatly enhance the overall experience.

Lastly, I experienced some unexpected charges on my room bill. Despite not consuming certain items, I was still billed for them. I recommend the hotel to review their charging system to ensure accuracy and fairness.

In conclusion, despite these shortcomings, I had a wonderful time at the hotel. The staff, food, and beautiful location made for a memorable stay.

Leisure Family

10/10

Exceptional

06 Apr 2023

Lheiner

Maravilhoso, tudo muito limpo , estão de parabéns , só uma crítica construtiva precisam de algo que ajude conter um pouco os pernilongos na área da recepção, são muitos , fora isso super recomendo esse resort

Leisure Partner

10/10

Exceptional

14 Aug 2022

Ariel

Paridisiacal hotel over the ocean, fantastic gardens full of palm trees with clesr water pools. The room was clean and quiet, nice staff. Lots of activities for kids and live music every night. Would surely repeat!

Leisure Family_with_children

10/10

Exceptional

08 Apr 2022

Brian

Amazing resort *

Amazing resort! Good areas, clean. Nice staff. Food was nice and fair prices. Wi-Fi could be better and the gym area too.

Partner

10/10

Exceptional

11 Jan 2022

WALTER

My family and I liked: the facilities, the comfort, the extreme good taste of the decoration, the quality of the food and drinks offered in the Restaurant, the amazing pools, the great location with an incredible beach, the well trained staff
We were a bit disappointed by the check-out process (delay in checking the mini-bar consumption), although the check-in was very efficient.

Leisure Family

10/10

Exceptional

09 Nov 2021

Jeff

We will go again 👍

Great place and area. One of the best pools I have seen. Easy access to all the great places in this area of Brazil.

Partner

10/10

Exceptional

21 Oct 2021

Aline Cristina

Great💕

Leisure Family

10/10

Exceptional

19 Jul 2021

Verified traveler

Perfect for everyone from my engagement to a family vacation.

Leisure Partner

10/10

Exceptional

24 Jun 2021

Verified traveler

Gostei de tudo

Leisure Partner

10/10

Exceptional

30 May 2021

Verified traveler

My family had an amazing experience at Vivá

Leisure Family

8/10

Excellent

27 Apr 2021

Verified traveler

The Hotel is absolutely beautiful with gorgeous swimming pools and beautiful warm ocean water. The food in hotel was satisfactory but not \"spectacular\". It takes about 75 minutes from Recife Airport to get there - definitely worth it as the city itself of Recife has terrible industry with various toxic smells. Only \"negative\" in hotel is there are tons of mosquitos so bring your repellent.

Leisure Partner

10/10

Exceptional

21 Mar 2021

Verified traveler

From the moment I arrived to the moment I left the staff made me feel like I was the only person there. The rooms were nice but the pools, beach, and staff made this trip such a pleasure.

I will definitely return and will tell anyone going to Porto they should stay here.

Leisure Partner

10/10

Exceptional

27 Feb 2021

Jason

Coming back soon

Excelent! Service, room, pool area, breakfast. Could not fault anythinf, apart that I wanted to stay longer.

Partner

10/10

Exceptional

05 Jan 2021

Peyton

This place was pretty cool. We are from the US, and do not speak Portuguese. We felt comfortable the entire time, and enjoyed every moment. The pool was terrific, there were a few staff members who spoke enough English to help us get by. We stayed in one of the rooms that has a hot tub on the balcony, which I highly recommend. Food in the cafeteria got a little old after a few days, but no complaints really. Only real complaint is not enough free drinking water, and only instant coffee in the room. You get 1.5L of water free with the room, but that goes quickly, especially if you wake up with the slightest hangover. Would be better not to have to get ready and go to the cafeteria to get water and a cup of real coffee. All in all, a very relaxing oasis.

Friends_and_family Partner

10/10

Exceptional

10 Dec 2020

Verified traveler

Relaxing stay

Great stay, everyone was very friendly, the room was clean, big and comfortable. The food was good, and location amazing, right in front of the beach with free beach loungers. Internet for who needs to do video calls is a bit so so, but it was ok.

Partner

10/10

Exceptional

05 Oct 2020

Michael

Beautiful resort with delicious food and great location. I would highly recommend to others. The spa/massage was also amazing.

Friends_and_family Family

10/10

Exceptional

12 Jan 2020

Every year I book a different resort to spend the Brazilian summer holidays with my family. I wasn't expecting too much from this resort, but it completely surprised me in all aspects.
Staff is amazing, special thanks to Robert bartender at the beach. There is always an umbrella and chairs available for you by the pool or at the beach. Food is really good quality at the buffet (you can actually order anything from the full menu they deliver to you on the beach - not every hotel offer this). The pool restaurant needs improvement - environment is good, but the menu has few options and small portions in my opinion. Room is very clean and new.

Leisure Family

8/10

Excellent

05 Jan 2020

Verified traveler

Liked most of the staff (although virtually no English, lucky I know a little Portuguese), the grounds and beach are nice and reception is nice. Rooms are a little tired l, the French doors did not even close properly, let alone keep out the noise or mozzies, and the place feels more like a holiday camp than a hotel, definitely not a 4* hotel. However, the staff are very hard working and pleasant and are a credit to the place. Was a little difficult to work everything out with so little English, although on the last day, it seemed all those who could speak English came back from holiday. The food is not great, but they have a good wine list. They did a lot of nice touches for Xmas and New Year. Very much a family oriented place and not so great for a couple. The tour company had no English speakers in the hotel, again I managed with limited Portuguese, but they forgot to pick us up for our day trip and we had to try and catch the coach up. Trips are only Portuguese or Spanish, apparently to arrange an English guide would cost extra (they say they speak your language, they don't). On the return transfer to the airport, the baggage ended up strewn along the road and it was only the quick thinking of a motorcyclist racing to catch up with the coach and attract his attention to stop, that meant the luggage got picked up and made it to the airport. Without the motor cyclist the luggage would have stayed at various points on the way to the airport and probably lost forever.

Leisure Partner

10/10

Exceptional

12 Sep 2019

Verified traveler

Nice place for a beautiful getaway

I went as a solo traveler (probably the only one in the entire resort) and had a lovely time. Everyone was friendly and helpful! Only downsides are that even with “meals included” you still have to pay if you want anything to drink. You get 1.5 L of water free on the first night and everything after that costs $$ .

Bed wasn’t the most comfortable but after all day in the sun I still slept great. Bathroom could definitely be improved - the shower felt a little old (because it had grout in the tiles you could see the parts that looked a bit less than clean).

Self

8/10

Excellent

24 Nov 2018

Nadejda

Excellent experience overall

We were wonderfully accommodated by all the staff members of the hotel. The check in was smooth and the front desk associate was eager to inform us about all the amenities of the resort.
Our room was exceptionally clean with a gorgeous view of the ocean. We were offered a hammock to hang on our balcony, which added a great relaxing way to lounge.
The pools were warm and comfortable, but not very clean. I’d avoid all the corners of the pools as they seem to collect the most dirt.
The service poolside and beach side was exceptional, and all the servers worked quickly and accurately.
The food was pretty good and caipirinhas strong.
The hotel offers an extensive concierge service and the lady we spoke with was absolutely phenomenal! We appreciated her assistance so much.
Nearby you are able to access the Porto De Gallinhas Village- and I highly recommend you do so!
Excellent experience overall.

Friends

10/10

Exceptional

17 Nov 2018

Verified traveler

The room was awesome. The location was great and the pool was very good. Breakfast and dinner had many delicous options.

Leisure Partner

6/10

Pleasant

07 Aug 2018

Verified traveler

The hotel is well located and the staff is super nice. It’s a very family oriented hotel. It’s like an average all inclusive in the Caribbean. The two major problems that we faced were: quality of the food at the buffet was not good and anothe problem was the WiFi that doesn’t work properly around the hotel. If we come back to Porto Galinhas we will try a different one.

10/10

Exceptional

06 Aug 2018

Ferdie

Great resort hotel near Porto de Galinha. Wonderful breakfast, clean pools and beach service.

The only negative point was that staff closed the pool before the posted time. It was very dangerous as they turned off the pool lights.

4/10

Poor

01 Jan 2018

Tais

Not worth the money

The reception team was always rude and not helpful. We paid for breakfast and dinner included and we regreted that. The food was not that good and there was always a big line. The dinner had the same food every night. Very disappointing.

Family

8/10

Excellent

21 Nov 2017

Brenda

Nice hotel not enough to make me want to come back

The hotel itself is very nice, grounds are nice but pools are cloudy and dirty. The beach is too rough to go into and everything is very expensive.
They charged us R$55 to add the dinner buffet to the resveration for a guest then called the room 10 mins later saying they charged us the wrong price and that it was $65 and that we had to go to the front to pay the difference .. that alone left a sour taste in my mouth that they would call to ask for more money.

10/10

Exceptional

10 Oct 2017

Tatiana

Very good hotel overall

Good hotel. Super Clean. Great for families with kids. Lots of guided activities for the little ones. The beach by the hotel had strong currents though which was not so good for the kids. Not so efficient for check in and check out.
Breakfast has a great spread.
Very friendly staff.

Family

10/10

Exceptional

18 Apr 2017

Regiane

Very nice hotel.

Excellent experience, brand new rooms and several facilities, abundant pool space, beach front, entertainment team very good!

Family

6/10

Pleasant

07 Aug 2016

Sonia

Pluses and minuses

Overall, everything was great, the location is perfect, the employees were friendly and the food great. We only have two complaints. FIRST, the hotel is under major construction, which starts around 7am everyday (except for Sunday)...so, no sleeping in late. SECOND, some of their rooms need serious maintenance. Towards the end of our stay we asked to have a hammock at our room's balcony, which they brought in. However, before my husband laid on it, he didn't realize the metal plate and the hook that held the hammock to the wall were very rusted. As he laid on it, the hook broke (split into halves) and he fell full body to the ground. Our vacations ended with him with a sore (black and blue) back, stiff neck (from holding his head up to prevent it from hitting the floor), and tension headache.

10/10

Exceptional

02 Apr 2016

July

Nice hotel.

The street to get there from international airport is in bad conditions. It doesn't have clear sign. The personal in the hotel doesn't speak English.

10/10

Exceptional

09 Sep 2014

Randy

Solid all-inclusive resort

Very affordable resort with great amenities. Good for families other than the beach here, The pool makes up for that with respect to kids. The beach here is unsheltered with reefs and has a strong undertow/current. It's 5KM to the main village where the beach is tranquil. There are cabs that take you there for 20 reals or you can walk. The breakfast is outstanding, and they have nets over the food to keep the flies and mosquitoes off. Keep in mind that Recife and Porto de Galinhas are in the tropics, and very close to the equator. There are mosquitoes. There are flies. This is unchangeable, so don't complain. For anyone from the northern US, it will seem like there are actually very few mosquitoes. However, these mosquitos leave a nasty bite at night, whereas I no longer get mosquito bites in Minnesota. I've become immune to them. So keep the porch doors closed even when on the porch hammock! My only complaint is that some of the wait staff is a bit slow, and a little too concerned about talking amongst themselves than serving the customers. They were mostly younger \"kids\" - late teens or early '20s. Other than that, by Brazilian standards, this is a top notch resort hotel. By American standards, it may be a 3 star resort due to the expectations we have in the USA. We really loved our stay, and hated to leave.

6/10

Pleasant

01 Jul 2014

Dave

Nice hotel on the beach. Staff spoke no english.

The Hotel was in a beautiful location and had nice facilities, but it was impossible to order in the restaurant because none of the staff spoke any English. When many of the people staying there are foreigners, I find it hard to believe that the hotel did not employ anybody in their restaurant who could handle an order. The staff was friendly, but the language barrier was just too strong. There were also lots of mosquitoes, which was a pain.

10/10

Exceptional

30 Jun 2014

Sultan

Absolutely gorgeous location.

I was worried prior too arrival that the hotel would nor live up to the pictures I had seen online. However it was everything and more. A great place to stay. Staff was great and always available. Facilities are excellent. Pool and beach are pay of the hotel. Fantastic overall.

10/10

Exceptional

21 Jul 2026

Claudio

Uma boa experiência, mas não deixam claro as possíveis maneiras de pagamento do consumo

Friends_and_family Family

8/10

Excellent

10 Jul 2026

CARLOS MANUEL

Resort ok! Muito bom para ir com a família porém os preços do cardápio salgados

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

LUIS E

Acredito ser a 5° vez no hotel, a acomodação sempre impecável, as refeições são excelentes e com variedades diversas
O quadro de funcionários sempre educados e pró-ativos. Com exceção de dona Iraci da cozinha/tapiocas que me mandou falar com o dono do hotel por terem tirado a omelete de lá....
As atividades infantis são diversas e o cinema é o ápice da criançada finalizar o dia.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Rogerio Antonio

O resort é incrivel, tudo muito limpo e bem cuidado.
O pessoal que atende é muito bom e animado. Destaque pro Danilo que nos atendeu muito bem por vários dias, sempre alegre e bem rápido.

Friends_and_family Family

8/10

Excellent

29 May 2026

MARCELO

Vale muito a pena, porém, a pior parte foi o check-in. Passei mais de uma hora esperando porque havia poucos funcionários no momento mais crítico de um hotel (após meio dia). A funcionária me informou que havia poucos funcionários, pois estavam em hora de almoço. (Hora de almoço na hora do check-in?! Precisaria ter uma equipe de revezamento).

Self

8/10

Excellent

25 May 2026

Alexsander

Bom lugar para curtir as férias.

10/10

Exceptional

07 May 2026

Fernando

Ambiento família

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Luiz b n

Sim..

10/10

Exceptional

04 Apr 2026

HUGO

Excelente playa y vistas al mar. Muy buenas comidas en el buffet. Muy buenas instalaciones

10/10

Exceptional

27 Mar 2026

Andressa

Hotel excelente. É a terceira vez que nos hospedamos e sempre fica melhor.

10/10

Exceptional

14 Mar 2026

Alandyone

Limpeza impecável, culinária sensacional, quarto grande e aconchegante , atendimento rápido, tudo muito , muito bom!!! Me surpreendeu!!!

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

Ary

Alimentação, muito repetitiva e ruim

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

IZA

Excelente estadia! Tudo maravilhoso!

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Iraildes

Equipe, atendimento impecável!

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Alan

Era possível ver o mar.
Piscinas ótimas e recreação também.
Cinema ótimo - diferencial!!

Ping pong poderia ser melhor com novas raquetes.
Comidas e sobremesas boas e dentro do esperado. Faltou uma noite de comida japonesa....fiquei 7 dias e não teve.

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Marcio dos Santos

Excelente quarto e todas as instalações

Partner

10/10

Exceptional

07 Nov 2025

Marcela

Vista do mar, olhando pro lado da sacada apenas, mas Bonita!
Quarto limpo, confortável, tudo dentro do que o hotel informava oferecer!
Funcionários mto atenciosos!
Indico com certeza!

Friends_and_family Family

8/10

Excellent

24 Jun 2025

Mauro

Excelente hotel família e lazer

Hotel sempre se atualizado. O melhor próximo a Porto de Galinhas na relação custo benefício. Ideal para família em férias!

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Israel R

Muito bom!

Partner

6/10

Pleasant

20 May 2025

Carlos J

Melhorias necessárias

Razoável
Cama box pequena e travesseiros muito ruins .
Hotel em reforma próximo à piscina com muito ruído e barulho o dia todo.

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Daniela

Gostamos muito! Voltaremos!

Hotel lindo, com área grande arborizada. Ótimas piscinas, lazer para adultos, com shows no Deck de frente para a praia de dia e programação a noite também, com show e jogo de futebol/filme passando no cinema - muito legal. Quarto bom, comida muito boa - restaurante não repõe muito as coisas e começa a recolher até antes do horário (único defeito). Tem um Spa delicioso com piscina aquecida e hidro. A praia da frente não é muito boa para banho, mas a uma curta caminhada para esquerda, para o pontal do Cupê, já tem uma ótima praia cheia de peixinhos! Necessita transporte para o centrinho de Porto de galinhas.

Partner

10/10

Exceptional

08 Jan 2025

Carlos

O Viva é um hotel de grande estrutura na beira mar de Porto de Galinhas, mas com um atendimento personalizado e acolhedor. Grandes quartos, comida boa e serviços especial está a disposição dos clientes.

Partner

10/10

Exceptional

13 Dec 2024

simone

Minha casa em Porto de Galinhas

Foi incrível. Piscina maravilhosa. Praia na frente do resort é linda. Música ao vivo toda noite.

Friends_and_family Family

6/10

Pleasant

10 Dec 2024

JOAO C P

Péssimo atendimento de check-in

Hotel com ótimas instalações, pé na areia, com varias piscinas e comida excelente, principalmente o jantar.
Mas peca no atendimento de check-in e check-out, com funcionários despreparados e seus superiores grosseiros.Fiz minha reserva com 2 camas Queen (paguei mais caro) e na hora do check-in me disponibilizaram o quarto com apenas 1 cama de casal. A gerente foi grosseira e depois de muita discussão, colocaram 1 cama extra de solteiro, ou seja, tive um DOWNGRADE.
Outro ponto negativo foram as toalhas, de banho e piscina, BEM DESGASTADAS, parecendo pano.
Se melhorar esses defeitos citados, o resort ficará excelente.

Friends_and_family Family

10/10

Exceptional

07 Dec 2024

Moacyr F A

O hotel é bonito, às piscinas limpas, o quarto bem confortável, a comida muito boa, porém as mesas e as cadeiras externas poderiam ser limpas com mais frequência.

Partner

10/10

Exceptional

19 Nov 2024

Marcelo

Resort Perfect

Tudo maravilhoso. Atendimento, quartos e atividades tanto para adulto quanto para criança.somente o serviço terceirizado dos passeios efetuados pela luck que não indico. Pessima qualidade

Friends_and_family Family

8/10

Excellent

24 Oct 2024

Castro

A estrutura é otima, so o atendimento deixa a desejar, falta encantamento, principalmente na recepção

Friends_and_family Friends

10/10

Exceptional

23 Oct 2024

Mirian l v

Maravilhoso!

Lugar maravilhoso, conforto nota mil! A parte da alimentação é ótima, tem muita variedade… é a segunda vez que ficamos neste lugar lindo e voltaria mais vezes… fomos muito bem atendidos por toda a equipe…

Friends_and_family Family

8/10

Excellent

12 Oct 2024

PAULO

Falta melhorar Wi-Fi

Hotel grande porém sem Wi-Fi para usar a tv nos quartos. Sem condições
Limpeza dos banheiros pode ser melhorada

Friends_and_family Family

8/10

Excellent

11 Sep 2024

Eduardo

Hotel tem estrutura boa, mas serviços deixam a desejar. Não repuseram copos e toalhas de praia nos quantos. Solicitei 30 min de late checkout e não fui atendido. Resort direcionado para família com crianças.

Friends_and_family Family

10/10

Exceptional

02 Sep 2024

Thadeo

Boa estadia

O hotel tem uma boa estrutura. Piscinas bastante amplas. Restaurante muito bom. Cardapio do restaurante da piscina precisa ser melhorado, sem muitas opções.

Friends_and_family Family

10/10

Exceptional

27 Jul 2024

Pillar

Amamos demais

Não me lembro de ter ficado em um resort tão perfeito e maravilhoso em tudo. Um espetáculo

Friends_and_family Family

10/10

Exceptional

17 Jul 2024

Francisco

Encantados

O resort é incrível, tudo impecável! Já ficamos em outros hotéis mas esse ganhou nosso coração! Com certeza voltaremos mais vezes!!!! É lindo, tudo impecável, comida maravilhosa, café da manhã com uma variedade enorme! Quarto amplo, com sacada! Todo hotel é encantador, a decoração é de muito bom gosto! Funcionários educados, prestativos! Parabéns!

Friends_and_family Family

8/10

Excellent

12 Jul 2024

CICERA CELIA LEITE SOUSA

O resort é maravilhoso, porém a limpeza dos quartos ficou muito a desejar.

Friends_and_family Family

6/10

Pleasant

12 Jul 2024

Ana Luiza

Resort bonito e bom restaurante.

tenho infelizmente algumas observações negativas: 1) Achei um absurdo cobrarem 50 reais caso nós optassemos em fazer 10 ou 20 minutos de sauna. É o primeiro Resort que vejo cobrarem para fazer uma simples sauna rápida. Detalhe que frequento resorts e Hoteis Fazenda desde que minha filha nasceu há mais de 24 anos. 2) Ontem a noite percebi uma barata das grandes no corredor. Acho que poderia ser melhor detetizado. 3) A cobrança da cota turismo ambiental deveria ser comunicada previamente ser apcional. Só soube depois de pagar porque escutei outro atendente falando para outro hóspede. 3) achei os aparelhos da sala de musculação de 3 categoria. A esteira melhorzinha estava quebrada no dia que fui usar. Dia seguinte percebi que iriam consertar daí fui fazer então na outra de pior qualidade, estava fazendo um barulho alto, incomodando até que estava na sala. Enfim, pelo valor das diárias achei que poderiam oferecer uma melhor prestação de serviço.

Friends_and_family Family

2/10

Poor

07 Jul 2024

sebastiao

Recusa de refeição paga, que seria feita na saída

Com direito a uma refeição na entrada, o hotel me privou dessa refeição no check-out. Merece um processo nas costas. A falta de fair play, já que é um direito ao número de refeições pagas, o mínimo que eles poderiam fazer era liberar a última. Funcionários despreparados, inclusive a atendente desse dia farei o 0707/24 às 12h13, foi indelicada, grossa e sem preparo algum.

10/10

Exceptional

21 Jun 2024

Gilson

Viva porto

Estadia em férias, o paisagismo excelente, limpeza, a simpatia dos funcionários, destaque para o pessoal dos bares e restaurante, nossa estadia incluía jantar, e digo que era ótimo, cardápio variado e tempero delicioso, o número de funcionários no resort era muito bom, mesmo nos momentos que estavam cheios o atendimento era rápido, local para belas fotos e descanso

Partner

10/10

Exceptional

14 Jun 2024

Rafael

Incrível

Friends_and_family Family

10/10

Exceptional

12 Jun 2024

Anete

Descanso merecido

Estadia maravilhosa.

Friends_and_family Friends

10/10

Exceptional

05 Jun 2024

Luiz Ivan

Melhor resort do Nordeste!

Tudo maravilhoso!
Da recepção ao espaço!
Das refeições a limpeza!
Tudo!
Valeu muito a pena!

Friends_and_family Family

10/10

Exceptional

13 May 2024

Claudia

Excelente estadia, hotel supriu todas nossas expectativas

Partner

6/10

Pleasant

13 Apr 2024

Eduardo

Quartos velhos, áreas comuns ótimas!

Hotel que sofreu bastante com a passagem do tempo. Áreas comuns bem conservadas, agradáveis e bem decoradas. Equipe colaborativa e com iniciativa. Porém, os quartos estão precisando de reformas que vão desde a substituição dos chuveiros e ar condicionados, até coisas simples como roupa de cama e colchões velhos. A experiência foi ok, mas precisam ter a mesma atenção que possuem com as áreas comuns nos quartos.

10/10

Exceptional

09 Mar 2024

Verified traveler

Incrível, perfeita , tudo ótimo!!! Comida maravilhosa, tudo uma delícia.
Atendimento excelente.

Partner