Insotel Punta Prima Prestige Suites & Spa

Spain , Menorca
SAN LUIS - MENORCA, Calle Migjera, Urb. Punta Prima, S/N
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50 reviews shown

10/10

Exceptional

22 Dec 2025

Jamie

Sitio perfecto para familia
Limpio y el personal de primera calidad

8/10

Excellent

19 Aug 2025

Carlyn

We had a fantastic family holiday here at the Suites in August 2025. The rooms were immaculate and v well cleaned on a daily basis. Spacious and practical and well located for the town.

Plenty of things to do at the hotel and the splash zone and water parks were real hits. All v well kept. The pools were all brilliant and unique in character and the beach tools v luxurious.

The entertainers work hard and the singing shows and daytime entertainment programme is good, esp the pool party. Some shows are dated (ABBA tribute and Michael Jackson show even though the dancing is great) and some of fitness classes are too basic (even though the instructors are great they).

Breakfast is fine - great selection esp pancakes but the coffee and service of drinks needs to improve.

It’s a beautiful, peaceful, family orientated resort but with plenty to do. Great markets on Wednesdays and Sundays and good quality supermarkets. Some of the restaurants are a big hit and miss but we really liked Aire on the beach. It’s a great beach with shallow warm warmers.

Worth hiring a car and exploring the island but also enough to do to stay in Punta Prima.

10/10

Exceptional

30 Jul 2025

Simon

Wonderful resort, quiet, plenty of pools for the kids to explore and even a small waterpark on site. Amazing location to beach and a good choice of restaurants. Good evening entertainment too.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Christopher

Beautiful location and lovely hotel. Staff very welcoming and always willing to help. Nice little area just off the complex with nice restaurants. Evening entertainment was fab. Highly recommend.

Leisure Family

10/10

Exceptional

07 Jul 2025

Daniel

Very peaceful and quiet on the prestige side. Main beach was a 5 min walk from hotel and was beautiful

Leisure Partner

8/10

Excellent

05 Jun 2025

Flora

Overall great place to stay when travelling with little ones. Loved the selection of pools.

10/10

Exceptional

26 Jun 2024

Adriana

Great property, great experience

We where on the side of non inclusive, it was private and beautifully kept, the rooms feel like a villa with a private small kitchenette and the living room jas a Murphy bed that comes down at night with 2 full bathrooms and the million dollar views, just make sure if you want to east in premises you must reserve before

Friends_and_family Family

8/10

Excellent

22 Jul 2023

Roberto

nice area great pools

Leisure Family

10/10

Exceptional

14 Jul 2023

Thomas

We had a wonderful holiday

10/10

Exceptional

12 Jul 2023

James

REVIEWING INSOTEL PUNTA PRIMA PRESTIGE SUITES AND SPA

- Much more prestige than 'Insotel Punta Prima resort'. This is a small area of the hotel. Prestige members are able to use the resort facilities but the resort customers are not able to use the prestige facilities.

- Nothing too much trouble for the staff team

- A bar/live music for entertainment but you are able to go over to the main resort and enjoy the entertainment there including Mini Disco nightly

- The rooms are newly refurbished and gorgeous! Large bathroom plus shower room. Living area, dining, kitchenette inc microwave.

- Gorgeous surroundings, sea view, well kept

- Could get sunbeds around the Prestige suites pool at any time during May half-term - a bonus and well worth the extra money

Leisure Family_with_children

10/10

Exceptional

11 Jun 2023

BASILIO

Very good for rest.

10/10

Exceptional

09 Jun 2023

SOON HAN

Staffs have to improve their English

6/10

Pleasant

08 Oct 2022

Karen

Great hotel for a FAMILY break - not peaceful!

Lovely comfortable accommodation not far from the airport. We liked the small kitchen in our room and 2 bathrooms - especially the shower with jets. Good facilities and close to local shops. The capital a short 20 minute bus ride. Best for families as we wanted a quiet break but despite being outside school holidays it wasn't as relaxing as we'd hoped. Marvellous breakfast but the house red wine in the Prestige Bar was awful!

Partner

10/10

Exceptional

06 Oct 2021

Junko

A view of the sea and the lighthouse from my room is lovely. The hotel staff is very friendly and attentive. 👍

Leisure Self

10/10

Exceptional

11 Sep 2021

sue

We had a fantastic time at the Insotel Prestige Suites & would definitely recommend them

Partner

6/10

Pleasant

01 Aug 2021

Verified traveler

The estate itself is nice but not a 5 star resort. We stayed in prestige: lovely grounds, with a view down a well gardened hill to the sea and lighthouse. Very green and pleasant villas. The rooms were spacious. They seemed old though and the worn paintwork suggested they have been rather neglected. We weren’t impressed by the general management and this is certainly not a 5 star grade hotel as it purports. On check in were we’re not offered any water, there was no one to take our luggage, we’re we’re not given any information about anything to help us orient ourselves (what time was breakfast, where it was, about the pool, the gym, etc, nothing at all). After hauling as a family with a toddler all our luggage in the heat it turned out the air con wasn’t working and the safe was closed. We called reception but it took hours for an engineer to come and who couldn’t speak English. He told us just to keep the windows closed and wouldn’t explain what the issue was with the controls. When I called back to reception got more help the man seemed at a loss to know how to help and maddeningly just said “keep trying”. One boiling night later we managed to get another engineer who admitted the aircon was broken but would be fixed that day. It wasn’t and we relied on fans the whole time. No one followed up on our repeated calls and complaints. Breakfast was fine. No concierge. Reception staff poorly trained. This is not 5 stars. Had I paid 4 star sums I would not have minded so much.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2021

Verified traveler

Super property with really helpful staff. We stayed in accommodation with rooftop hot tub and it was incredible - definitely worth the money.

Leisure Family

2/10

Poor

27 Aug 2019

Verified traveler

Not 5 star!

This hotel is not a 5 star hotel. It’s very dated and is 3 star at best. Food is poor. Staff very unhelpful

Friends_and_family Family

4/10

Poor

29 Jul 2019

Verified traveler

Old and outdated

To expensive in relation to what you get. Felt more like a 3 star hotel. Quite old, outdated and worn out. Part of Tui’s charter offering.

Partner

10/10

Exceptional

20 Jul 2019

Caroline

Brilliant time for the family. Food was really lovely.

Friends_and_family Family

8/10

Excellent

01 Oct 2018

Verified traveler

Very old property. Staff were from Friendly and helpful but food average, property really dated and not five stars in anyway.

10/10

Exceptional

25 Sep 2018

Caroline

‘Nice Find’

Just back from a very relaxing week at Insotel Punta Prima Prestige and have to say that this place lived up to all that we had hoped it would be. Accommodation is spacious, comfortable and clean, although there were only the two of us in our suite so I’d imagine it may get more cramped with two more (children) using the pull out beds. Food is on a half board basis and it of very good quality offering a wide choice for both breakfast and evening meal. One tiny thing that for me personally would have made breakfast perfect is to include hash browns or fried potato, although to be fair we did have green beans, carrots and sweetcorn on offer for breakfast! The pool area is gorgeous with comfy sunbeds of which there were plenty. However we did think that the drinks were very pricey and therefore on our last couple of days we brought our own from our suite. All staff are extremely helpful and very friendly, there was always someone around if you needed them. This is always a massive plus for us.

We did not think much of the beach, it was quite smelly and the sea certainly did not look inviting. There is a small parade which consists of a couple of supermarkets, restaurants/bars and some stalls. My tip would be to use one of these supermarkets rather than the one on the resort as we found the prices on resort far more expensive.

8/10

Excellent

25 Sep 2018

Verified traveler

Large, well fitted out suites

Close to the airport, circa 15 minutes, but not apparently on a flight path. Check in simple and efficient with a brief rundown of the services on offer. Very close to the public beach with a small number of similar restaurants overlooking the sea. The hotel suites are large and well equipped, very clean although a touch dated and tired. The suites are located in prettily manicured and well looked after grounds and the swimming pool area is very nice, in good condition with very comfortable sun beds with parasols etc. The breakfast buffet is top quality with a very wide selection with chefs on hand to cook eggs and pancakes etc. We only ate breakfast and lunch at the hotel and the lunches by the pool were as bad as the breakfasts were good with major components of dishes missing or badly cooked.

10/10

Exceptional

09 Sep 2018

Richard

Worth every penny!

Perfect set up for us with our 2 young children, staff fantastic and so were the facilities - ask for room 6050!

Family

10/10

Exceptional

29 Aug 2018

Verified traveler

menorca break

one bed suite nicely furnished with buffet breakfast and dinner of high standards. staff were helpful and friendly and pool and rooms were great.

10/10

Exceptional

21 Aug 2018

Ian

Perfect family holiday

Family of four (two boys aged 11 and 8) staying at the Prestige Insotel for the first time. Beautiful location, amazing food, lovely staff and very relaxing for all.

Family

10/10

Exceptional

16 Aug 2018

Jane

Spacious accommodation ,peaceful setting

A lovely resort set in very well maintained gardens with beautiful sea views from most spots. We enjoyed spending early evenings on the spacious double balcony looking out to sea at the island and lighthouse offshore. The accommodation was excellent, large and well equipped. The only downside was that we were plagued by an extremely unpleasant sulphurous \"rotten egg\" smell. We reported it on two occasions and maintenance did come and investigate the plumbing but in our short stay were unsuccessful in removing it. It varied in intensity but did make time inside the suite (Room 6028) unpleasant at times, especially during the night. We took half board and were highly impressed with both the breakfast and buffet dinner. The range of food on offer was varied and very high quality. The staff both in the restaurant and the poolside bar were impeccable; very friendly and efficient. The pool was lovely, though not as large as it looked in the pictures. Although there was usually an adequate supply of sunbeds, and towels were provided, for a 5 star resort this could have been managed a bit better. A lot of towels were being left on sunbeds meaning it was difficult to tell which ones were free and only on one occasion did a young man come to try and help us as we were dragging the sunbeds around to get three together in the shade.

10/10

Exceptional

06 Aug 2018

Verified traveler

Staff at the Insotel Prestige were all excellent. Complex of 50 apartments beautifully maintained. Excellent location !!!

8/10

Excellent

04 Aug 2018

Verified traveler

Spectacular venue on the ocean and close proximity to a beautiful beach. Paved path to the beach takes you by foot in 10 minutes. Rented a car, lots of close free parking.
Room had all amenities advertised. Comfortable and clean but dated.
Excellent pool facilities with pool side American menu.
Check out firm at noon and shower facilities on site with towels and supplies such as shampoo to use before a late flight would have been welcomed and match the 4 stars.
We found the breakfast buffet to be excessive and honestly would not do again. Simple a la cart better for me and the cost was lost on us. They would charge us extra to simply get an urn of coffee to take to our patio.
This is a place to take young families and groups in my opinion. The Spa is not a huge feature for us so we did not take advantage of all the “resort” has to offer.
There are many more resorts on Minorca that I would choose for a quiet, cultured experience.

10/10

Exceptional

08 Jun 2018

Mary

👍👌

Could not fault this beautiful hotel. Perfect for those wanting a quiet break. We went in May, just off season but perfect weather.

Partner

10/10

Exceptional

30 May 2015

Paul

Great hotel, peaceful, spacious and relaxing.

Attentive staff, always plenty sun beds around the pool and plenty space as well. Room facilities are great. A very relaxing and stress free holiday with only 52 suites in the resort. So much nicer than the Insotel next door which feels more like a production line catering for up to 2000 guests. If you want peace, calm, tranquility and a lovely aspect from the pool, the Prestige is definitely the one for you. We felt relaxed and on holiday 5 minutes after checking in to our room.

Family

10/10

Exceptional

02 Jul 2014

linda

Lovely hotel and staff

Made to feel very welcome by all the staff from the moment we arrived until we left. Excellent facilities and superb quality of food freshly cooked in the buffet restaurant.

8/10

Excellent

24 Jun 2014

anne

Prestige part is really nice.

It's part of a very large hotel complex but the prestige part is private and small. It was quiet when we were there and the main complex has lots of facilities. The prestige part has its own bar, pool and restaurant too.

Partner

10/10

Exceptional

15 Jun 2014

janice

Superb hotel with a great service

Had a wonderful weeks holiday at the prestige suites. The suites are incredibly spacious, comfortable and ideal for families. The staff were wonderful with our 16 month old and the service was fantastic. Would thoroughly recommend for families with young children. Very relaxing holiday.

Family

10/10

Exceptional

09 Jun 2014

james

Brilliant for families. Especially little ones.

Very well looked after. Very quiet despite most of the residents having very young children, you didn't feel overcrowded at all, and the staff were fantastic with us and our 9month old baby. Food was second to none, no request too big. Started looking at prices to go back, before we finished this holiday!

10/10

Exceptional

04 Oct 2013

Grandparent

Excellent family holiday with baby.

Highly rate the whole holiday experience at Punta Prima Prestige Suites due to spacious and comfortable apartment accommodation with balcony, excellent food, restful environment in gardens and around pool and very friendly and helpful staff. Sea views from most apartments. Choice of food at breakfast and evening meal very extensive, In particular the 'show cooking' of a range of fish and meats by the Chef a highlight and sufficient variety to make each evening a special occasion.

Family

10/10

Exceptional

27 Sep 2013

Jan

My first time abroad for 25 years,

It was a lovely suite in a beautiful setting staff fantastic, my only disappointment was with Europcar, had a txt from them 2 days before coming home to say I had to change the car ! gave me a headache, I had planned to be of the hotel site by 8.30 but had to wait till 11.15 to change the car for 1 day having put 50 euros of fuel in the day before, not a happy bunny. I will be saving to go again, hopefully for 2 weeks.

10/10

Exceptional

09 Sep 2012

Mike

Great hotel

We loved it. A lot.
Fab resort.
Great location.
Buffet brilliant.
Little beach perfect for our little one.

10/10

Exceptional

11 Jul 2012

Sue

Lovely hotel

The staff were really nice and very friendly. The location of the hotel is superb with a wonderful view. The Gardens and grounds are well kept. The rooms were well appointed, clean and nicely decorated. The food was good. I would recommend it to anybody wanting to stay in Menorca

8/10

Excellent

01 Oct 2011

Nick

Great especially for families with very young children

Bedroom:
1) Mattresses are too hard - literally solid and we had to put sun lounger mattress on top!
2) Furniture is a little tired

Bathroom:
Great size and everything you need

Kitchen Area:
No kettle

Lounge Area:
Sofas a little uncomfortable and furniture is a little tired

Pools and Gardens:
Beautiful - excellent

Restaurant
Service excellent
Buffet got repetitive after a couple of days

Overall
Very good hotel needs some work but perfect for families especially those with young children.

I hope they can improve it as we would return.

Family

10/10

Exceptional

06 Sep 2011

Gerardo

Isotel Punta Prima Prestige is perfect for those that seek to stay away from the crowds

Punta Prima Prestige is considered the exclusive section of the Isotel Punta Prima complex. It is separated from the main hotel grounds and it has its own swimming pool and restaurant area. While the main grounds house hundreds of people, this area is reserved for a reduced number of guests. Our stay included breakfast and dinner and we really enjoyed a great buffet selection of top quality food, however, we were saddly disappointed when we found-out that beverages were not included and had to be paid for as extras.
The grounds are immaculate and the location is great. Outstanding service by all staff. Hotel is great for families. The only thing we felt it needed was a furniture update as some of the wood furnishings seemed to be affected by the humidity.

Family

10/10

Exceptional

01 Oct 2010

Anonymous

excellent place for a honeymoon

Beautiful location. The staff were very friendly. We had a quiet, gorgeous room with a view. The food was excellent, it doesn't get any better

Partner

10/10

Exceptional

15 Sep 2025

Julia

Ein rundum gelungener Aufenthalt, das Zimmer war hervorragend, sauber, schön groß und die zwei Badezimmer haben dazu beigetragen, dass wir auch als vierköpfige Familie uns sehr wohl gefühlt haben.
Das Personal war höflich, super zuvorkommend und gerade auch den Kindern gegenüber freundlich und aufmerksam.
Die Anlage ist ein Traum, nah am Meer, nah an einem Lebensmittel Geschäft und die Angebote selber einfach rundum gelungen.
Alles in allem hatten wir einen Traumurlaub und werden definitiv wieder kommen.

Leisure Family

10/10

Exceptional

06 Sep 2025

Gregor

Personal super, Sauberkeit super, Der Pool im Prestigebereich bräuchte mal eine kleine Sanierung, ansonsten gut. Wir haben unseren Urlaub sehr genossen und waren mit der Unterkunft sehr zufrieden.

Leisure Family_with_children

10/10

Exceptional

16 Aug 2025

Thomas

Des vacances reposantes en famille

Nous avons séjournés 9 nuits dans la partie très Prestige, très appréciable si on veut un peu de calme en famille.
La suite est très spacieuse avec une belle vue sur la mer.
Le buffet / petit déjeuner sont très copieux et variés.

Le gros bémol restera le prix des consommations, 5,80€ la bouteille d’eau de 50cl, c’est vraiment du vol ! Surtout que l’eau n’est pas inclus dans la formule demi pension.

Pour le reste il n’y a rien a redire, nous avons passé d’excellentes vacances

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Joseph

L’hôtel, la restauration et les personnels sont parfaits. Nous avons passé un excellent séjour. Parfait pour les familles

Leisure Family_with_children

8/10

Excellent

10 Aug 2025

MARCO ANTONIO

Habitación muy cómoda y bien. Resto estancias y servicios más propios de un 4 estrellas

8/10

Excellent

14 Jul 2025

GUILHEM

Hôtel très agréable, personnel très présent et aimable. Chambre spacieuse et confortable.
Beaucoup d’activités. Un seul bémol pour l’espace fitness sous équipé et très mal entretenu.

Leisure Partner

6/10

Pleasant

19 Aug 2024

Verified traveler

Bel hôtel mais pas service de 5 étoiles

Bel emplacement au bord de la mer, vue magnifique, grande suite, propre. bon petit déjeuner et staff de la piscine sympathique. Emplacement isolé si pas de voiture, petite plage moyenne à proximité. Personnel saisonnier globalement gentil mais pas de management. Bon barman et super équipe animation kids club et show.
L'hôtel fait partie d'une resort all inclusive propre avec plusieurs piscines.
Ce n'est pas un 5 étoiles au niveau du service, réception inefficace et ignorante (incapable de renseigner sur restaurant ou activité), pas de concierge.
Arrivée tard, le personnel vous regarde avec le chariot de bagage ss vous aider. La douche de la suite n'a pas été réglée toute la semaine, la 2ème était brulante, malgré de nombreuses demandes, literie dur, coussin médiocre, et pas de sofa convertible pour enfant (fauteuil convertible) ou lit 1 pers.

Friends_and_family Family

10/10

Exceptional

28 Jul 2024

Marco

Wonderful room, amazing position close to the beach and its amenities, very peaceful and quiet