Name: Iberostar Waves Berkeley Shore
Address: 1610 Collins Avenue, Miami Beach, 33139, US

Iberostar Waves Berkeley Shore

Miami Area - FL · United States

100 reviews shown

8/10

Excellent

15 Jul 2026

Aleska

Good place, excellent service. Good room and welcome.

Partner

10/10

Exceptional

14 Jul 2026

Brayan

Friendly staff and clean

Partner

10/10

Exceptional

13 Jul 2026

Keisha

The stay was amazing! Very clean, comfy, and cozy. Highly recommended! The beach is 3 minutes away!

4/10

Poor

12 Jul 2026

Gina

The hotel was fine overall. Our door to our room was hard to close and would stick a bit. The worst part was that the shower knob did not work in the morning and my husband could not take a shower after we had just walked.

Family

10/10

Exceptional

10 Jul 2026

Samuel

Highly recommended

10/10

Exceptional

30 Jun 2026

Muhammad

Nice stay

10/10

Exceptional

29 Jun 2026

Mike

Clean and lovely environment highly recommended

6/10

Pleasant

26 Jun 2026

Sukhbeer

Not a value for money

Business

10/10

Exceptional

25 Jun 2026

Esperanza

I thought this hotel was convenient in location. The staff was nice and welcoming. I would return with my family.

Family_with_children

8/10

Excellent

22 Jun 2026

Richard

The staff was great

Family

10/10

Exceptional

20 Jun 2026

Afik

The best hotel I stayed in the last 10 years and I travel on a monthly base .
Staff are amazing , service is outstanding!
Food drinks the facility everything was top notch.
My choice from now on when I am in south Florida.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Hugo

Clean, comfortable hotel with a vibrant restaurant out front. Perfect location for exploring South Beach!

Partner

10/10

Exceptional

16 Jun 2026

Henry

Very nice place I’ve stayed here 3 times now and every time it gets better. Can’t wait to be back in Sept.

Partner

10/10

Exceptional

13 Jun 2026

Nilda E

Clean room, breakfast

Friends

10/10

Exceptional

11 Jun 2026

Mary

Staff was great

4/10

Poor

10 Jun 2026

ruben

I know booking third party is not liked by the front desk,But my benefits with hotels.com are better. Unfortunately this hotel didn't honor some of the benefits that came with the room. My main issue was early check in and getting checked into my room in a timely manner. I don't speak for the majority of people but I'll never book here again.

Self

10/10

Exceptional

08 Jun 2026

Liana

Schönes hotel, nahe am strand und einkaufsmöglichkeiten in der nähe!

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

tamara

I always stay here every year I come

Friends_and_family Friends

8/10

Excellent

30 May 2026

Geneviève

Room could have been cleaner. Room are very small. Very well located

Family

10/10

Exceptional

30 May 2026

Marilyn

Everything and everyone was clean, nice and professional !
Will stay again!

Family_with_children

8/10

Excellent

29 May 2026

Eric

Nous avons tout apprécié à l’exception de l’entretien de la chambre
2 fois en 7 jours
Le seul point négatif
Merci

Partner

10/10

Exceptional

27 May 2026

Ayanna

Genesis was great and extremely helpful

8/10

Excellent

25 May 2026

Jakyla

I had a great visit , nice view , I just wish everyone can use the microwave not just people with a breakfast pass .

Partner

10/10

Exceptional

25 May 2026

Desirae

The cleaning staff was amazing! The location was great!

Business

4/10

Poor

24 May 2026

Iris

The overall hotel is super clean and pretty but the staff were not helpful at all, I asked to use the microwave, and the restaurant was very rude. The fridge does not work properly, the toilet clogged up for no reason, the window will not close properly, the phone does not work I can’t call the front desk for anything, they did not ask us if we needed anything either. And when I called for my vehicle to be brought to the front the staff was unaware of the entire process.

Family

10/10

Exceptional

18 May 2026

Dashina

Really great location

Partner

10/10

Exceptional

18 May 2026

edward

had an awesome stay.location is great ,close to everything.Clean room and comfy bed.

Family

4/10

Poor

17 May 2026

Ashley

First I’m gone start off by me pulling up yes they was helpful but once I checked In I was not greeted properly an my tv didn’t work at all the first night with no channels so I had to sleep without television ask for help over an over again sent someone who didn’t speak English an they didn’t care an told me the next day when I called to speak to management that they wouldn’t be available until after 7pm on a Friday which was crazy to me because u would think that’s the time they would be leaving an at 7 no one called or acknowledged my problems then later that day I called again an they sent someone up who worked on the tv and got me regular channels they have no apps to watch at all so u watching they regular channels an just don’t allow u to speak to management an it’s unprofessional me being out of town didn’t wanna be stuck an have no where to stay so I stayed I wouldn’t stay here again at all… its a no for me won’t be back 1/10 an im gone need corporate number as well

Partner

10/10

Exceptional

16 May 2026

Helen

The hotel is at very good location, that close to the beach and restaurants.

Family

8/10

Excellent

15 May 2026

Jeffrey

Friendly staff, clean room and convenient to local attractions. Parking lot a bit inconvenient.

Self

8/10

Excellent

13 May 2026

Ricardo

Fue una agradable experiencia, lamentamos solo contar con un elevador funcional, ya que el otro estuvo fuera de servicio durante nuestra estancia. todo lo demás fue de nuestro completo agrado

Partner

10/10

Exceptional

12 May 2026

Laurie

Clean room , staff was nice

Partner

8/10

Excellent

10 May 2026

Sigrid

Room was cold looking and not worth all the money, over $1000. For 2 nights

Family

10/10

Exceptional

09 May 2026

Kali

Very clean room, accommodating and nice staff.

Partner

10/10

Exceptional

07 May 2026

Rach

Perfect hotel!
Rooms very clean and a pool for a little dip. Restaurant is very nice for a drink or some food. Definitely will stay again due to the location

Partner

10/10

Exceptional

03 May 2026

Steven

Rooms a little small but adequate. Wonderful front desk attendant . Awesome location .

Partner

10/10

Exceptional

30 Apr 2026

Kevin

Didn’t have breakfast there. Did not overlook the ocean

Partner

8/10

Excellent

29 Apr 2026

Sabrina

Demande de départ tardif refusé et ils viennent taper la porte de la chambre à 10h45 pour vous faire sortir alors que vous êtes en train de vous préparer pour libérer la chambre à 11h, heure prévu.
À part ça hôtel propre et bien placé, personnel plutôt aimable en fonction de qui vous tombez.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Melinda

Great hotel. Loved that it was close to the beach and other amenities. Lovely clean pool as well. VERY disappointed however that there was no laundry facilities for us as that was the main reason we booked this hotel!! It was advertised on expedia website to have laundry facilities. We were their prior to our cruise that didn't have laundry facilities so that's why we booked this hotel. As a result, we had to avail of laundry service on the cruise which cost us over 60 us dollars!! Not good enough. If its advertised, it should be there. If its not there, then update the website!!

Friends

8/10

Excellent

27 Apr 2026

Sonya

Breakfast was good, we were close to the beach but we couldn't see it from our room.

Friends

10/10

Exceptional

26 Apr 2026

Megan

Fantastic location with great staff and an excellent restaurant. The room was comfortable and suited my needs perfectly. I traveled solo for work and loved how many shopping and dining options were within walking distance, including the beach just across the street. I felt safe as a solo female traveler, and getting to and from the airport with Uber was quick and easy.

Self

6/10

Pleasant

26 Apr 2026

Samantha

Room was clean, felt damp. Great shower, bed was small (thought we booked a king). Air conditioner kept us up half the night. We had to keep turning it off before bed and either we would be up half the night because it was so loud, or having horrible night sweats from the heat (a real Sophie’s choice). Their pool is small, very limited space, and their gym is extremely outdated. Tred mill still workable but makes a very loud noise while running. Staff is very helpful, food is great, drinks are fantastic. Service for the beach is great. Location is perfect on Collins (7 min walk from beach) and around all the night life. However, you have to walk around all the opposite side hotels to get to the beach which means if you need to use the toilet, there’s no direct cut through from the beach which was a bit annoying. We hardly spent time in the hotel other than to eat breakfast which was excellent, and to sleep which was not great. Overall would say 3 stars.. definitely not 4! Would not stay here again, but definitely would return to the area.

Partner

10/10

Exceptional

26 Apr 2026

Jacob

Great hotel. Helpful staff

Partner

4/10

Poor

23 Apr 2026

Xaveire

staff was not friendly. valet service was late and inconvenient. room was very small. the cafe on site is very nice though!

Partner

8/10

Excellent

21 Apr 2026

ANGELA

The decor was modern and new; do not particularly like open bathrooms.

Partner

10/10

Exceptional

21 Apr 2026

Sherwanda

Traveled with friends and this hotel was absolutely amazing! I will be staying again!

Friends

10/10

Exceptional

20 Apr 2026

Sheena

The property was amazing.
Only issue is I booked through Expedia and the amenities were supposed to include laundry facilities and there were none.

Friends

4/10

Poor

17 Apr 2026

Lisa Jane

This hotel is a restaurant with a hotel behind it - very strange. We had lots of issues as Expedia customers. We paid for 2nd category deluxe room and arriving late were shown to a room at the end of a corridor off the restaurant 😳! We had requested a quiet room not near lifts and banging doors as I’m a light sleeper and whilst I know they say this can’t be guaranteed I have no issues with this on any other trip other than with IHG hotels - I have fed back to Expedia they need to review their agreements as this is the 3rd time in a year I have been placed in a substandard rooms (the one in Edinburgh looked into a car park!) and yet when I book direct I don’t have an issue. This hotel was a classic - opened the curtain to find a wall no view of natural light totally contradicting the picture on the website. I went to reception who said that was all that was left and even when I questions I had paid for a slightly better room she said ‘yes that’s it’! When I said that wasn’t the room on the website she said ‘yes Expedia have used the wrong picture’ and said she could move us the next night but that room would be right next to the restaurant and noisy - thankfully we were only there 2 nights so I resigned to a noisy couple of nights! Worse still they said I had only requested 1 free breakfast when there were 2 of us- who would do that - then wouldn’t change it so we had to pay!!! Poor service and didn’t care don’t stay if booking through Expedia look elsewhere

Partner

6/10

Pleasant

14 Apr 2026

Gary

We had no hot water in our room when we went to shower the next morning after checking in

Partner

6/10

Pleasant

13 Apr 2026

Michael

Paid for city view room and got first floor facing wall was only dispointment

Friends

10/10

Exceptional

12 Apr 2026

Kimberly

Staff was professional and helpful. Room was clean, no noise, and great location to the cruise port and local places on South Beach.

6/10

Pleasant

12 Apr 2026

Laurenis

Location is great! Small property, but was good for a 1 nights stay

Partner

10/10

Exceptional

10 Apr 2026

Donald

Our family, a four really enjoyed our stay at Berkeley wave. The hotel was conveniently located on Collins a block from the beach and beach towels and chairs and umbrellas were included in our stay which was great. We ate at the restaurant one night and the food was very good. The pool was beautiful as it was on the roof. The kids loved it. The view from the balcony we had was really enjoyable as we had coffee out there every morning.The staff are very friendly and helpful and the room was very clean. The only issue would be the shower leaks through the door a little bit, but it certainly not a reason to not come back. also, there’s a Miami Beach public parking garage right next-door, which is a great option for parking and one of the more affordable options as well.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Ana

Close to beach, restaurants, shops. Great option to be @miami beach. To get 2 chairs at the beach.

10/10

Exceptional

08 Apr 2026

Joanna

Clean rooms and attentive staff. I stay here every time I go to Miami. They have a nice restaurant on premise too with happy hour specials. The rooftop pool has great views too!

Partner

4/10

Poor

07 Apr 2026

Eduardo

Looks like we had to ask a favor for what we paid. Many of the staff personnel are not friendly or comprehensive at all.
Waiters and front desk personnel, except the girl “Burnet”, if I may say so.

Plus, the terrible delay it took them until we got back to the room after 3 pm to raise their attention after we asked 3 times for a clean bath towel. Which never came in a lapse of 30 minutes. Had to use dirty towels to dry my kids and my self.

There is still much room to improve
Prepaid breakfast opt needs to be flexible. My wife didne eat yellow egg and when she asked for it without only whites they refuse and said there's is some yogurth for you.

All this among many other jnpmraseant experiences me and my family had. We were 13 people in 5 rooms. Not even then they offered politeness.

Personnel is mostley rude

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Sharon

Room as described. Bit surprised shower was in the middle of the room so had to leave the room for son to shower. Shower had previously leaked on to floor and floor raised but not been fixed. Expensive price for room

10/10

Exceptional

30 Mar 2026

Terri-Lynn

Good

8/10

Excellent

29 Mar 2026

Jeremy

Nice hotel, perfect location, had a few minor small issues that weren’t dealt with quickly or properly. But overall good spot, 4/5.

Self

10/10

Exceptional

28 Mar 2026

George

Its a great place to stay if you want to be right in the action of south beach. Property was clean and rooms nice. Not for you if you are looking for piece and quite.

Partner

10/10

Exceptional

28 Mar 2026

Carol

Great location. Close to restaurants and beach. Clean modern room. Friendly staff. Tasty breakfast.

Self

10/10

Exceptional

25 Mar 2026

Anne

I booked a couple of nights at the hotel ahead of my cruise. When I arrived my room wasn’t what I expected however the staff at reception was very helpful and changed my room. Had a very comfortable few days.

Friends

10/10

Exceptional

25 Mar 2026

Thomas

This hotel was great. The location was great. The staff was super helpful. Rooms were comfortable. The bed was comfortable everything about it made me really feel good. I’ll be staying here again. Thank you staff

8/10

Excellent

21 Mar 2026

Jeff

Conditioner in shower didn't work, told staff and nothing was done. There nights.
Pool area has 5 chairs after that you lay on the ground. Something in the bottom of the pool looked like a mini diaper and water wasn't heated.

Partner

4/10

Poor

20 Mar 2026

Michelle

Check-in was super slow. Road noise was very clearly heard in the room all night long. Neighbors were loud until 2am and staff did nothing about it after calling them multiple times. The free bottle of wine, that you may be offered, is a $4 bottle of wine. The walk to the beach is at least a 10-15 walk. There is nowhere to use the restroom while on the beach.

Family

2/10

Poor

19 Mar 2026

Joelle

I never received my 100 hold back and I want my credit I have been calling for a month

Self

10/10

Exceptional

18 Mar 2026

Simon

I was a little hesitant about our forthcoming stay at the hotel due to some poor reviews. I should not have worried. The stuff was lovely the hotel room was terrific and the restaurant for breakfast and dinner met our requirements perfectly. And did I say how good the location was …. It was spot on 5 to 10 min walk to Lincoln Road, Espanola Way, and Ocean Drive. It was also convenient for the free Trolley Bus stopping at Lincoln Road and Washington ….. I would have no hesitation in staying at the hotel again… thanks to Lianet and Sotomayor for the lovely welcome ….

Partner

10/10

Exceptional

18 Mar 2026

Keri

Staff. Clean.

10/10

Exceptional

16 Mar 2026

David

Was amazing!

10/10

Exceptional

12 Mar 2026

Dylan

Great location, beautiful restaurant. Would recommend.
Only tip, Pre plan your parking if you have a car!

Partner

10/10

Exceptional

11 Mar 2026

Elaine

South beach was a lovely area. I enjoyed my stay, room was spacious.

Self

4/10

Poor

10 Mar 2026

Vera Lucia

Os homens da recepção muito grosseiros, com um inglês horrível

4/10

Poor

08 Mar 2026

Carrie

#1- front desk staff never answered phone when trying many days and different times ahead of arrival. Even customer service representative tried to connect us four times and could not get the phone answered.
#2- front desk staff was cold, condescending and very unfriendly. I give A+ for ATTITUDE, and not in a good way. Even when you enter the lobby, the front desk staff is sitting so low behind the front counter that You can’t even tell that there’s someone working the counter. It’s like their HIDING from actually doing work. WHERE is the manager to observe this????

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Christopher

Location was perfect with tons of options for eating and shopping nearby. We also really enjoyed our room as we were on the top floor (9th) and had a nice view of the ocean. We would highly recommend this property and would most certainly stay again.

Partner

6/10

Pleasant

02 Mar 2026

Danielle

The location is great, but the logistics are a nightmare.
While the hotel is situated near great cafes and the beach, the interior is a mixed bag: the lobby is welcoming, but the rooms are small, damp, and accessed via dated hallways. However, the biggest deterrent is the service. The valet was nowhere to be found, and the front desk staff provided conflicting, incorrect directions to the non-existent valet—even confusing basic local cross-streets like 16th and Collins. We eventually gave up on finding the non-existent valet, and found a much cheaper public garage nearby. Save yourself the stress and avoid this hotel if you are traveling with a car. And if the hotel is seeking feedback, here it is: hire a new valet service. What you have currently is a joke.

10/10

Exceptional

02 Mar 2026

Ava

Great hotel and location

Business

8/10

Excellent

01 Mar 2026

Dawn

Small hotel, great breakfast for purchase, sit outside, people watch while you eat, super location, there is only one check in person at any time (smaller hotel) so it can get backed up if you are an impatient person be aware. There were a few things - like no fresh flowers that were a little suprising and the towels were a little stiff - but did not impact overall stay. Beach access and service was fantastic. Beach drink/food service by Loews was great perk!

Partner

10/10

Exceptional

27 Feb 2026

Perfect place to stay in Miami Beach!
Really recommended

Partner

6/10

Pleasant

23 Feb 2026

karyn

The room was clean. The beds were firm and kind of hard. The oversize pillows were too much but I was able to ask for regular sized pillows. There was a lot of noise outside during the night which kept me up. The night clerk during the week day was very welcoming, however the day clerk (I believe her name was Genesis) who was not very helpful and kind of cold in her mannerisms. I probably will not stay there again

Self

8/10

Excellent

21 Feb 2026

Paul

Room was clean, service mostly good.
Positive experience…

6/10

Pleasant

17 Feb 2026

Michael

Hotel was fine nothing special but the staff was terrible and could care less about your experience. Never ate at the restaurant since we didn’t want to deal with anymore of the staff.

10/10

Exceptional

16 Feb 2026

Myrvia

Todo muy bueno y la comida rica.

Leisure Friends

10/10

Exceptional

14 Feb 2026

Jeff

Great location Great staff. Really good dinning.

Leisure Partner

10/10

Exceptional

12 Feb 2026

karen

Abdullah was great!!

Business_and_leisure Family

10/10

Exceptional

12 Feb 2026

Siuchan

Very clean room. Courteous, friendly and very helpful staff

Business

10/10

Exceptional

11 Feb 2026

Kate

It was amazing

10/10

Exceptional

11 Feb 2026

Jam

I feel so good I love it

Business_and_leisure Family_with_children

10/10

Exceptional

11 Feb 2026

Mary

Lovely

8/10

Excellent

11 Feb 2026

Cheryl

Paulo beautiful smiling happy to see you face, very clean, very friendly place, food was delicious, well served and well decorated. The only thing, I had to wait for them for hours to bring our free bottle of wine other than that fantastic..ps NOT on the beach. Across the street and couldn’t see because of other buildings. Great outdoor restaurant with people watching ability. Will stay again

Leisure

8/10

Excellent

11 Feb 2026

Catherine

Friendly…clean room

Leisure Family

2/10

Poor

08 Feb 2026

Jeffrey

A four star hotel at four star prices, fully equipped with an extremely busy loading zone right outside your window, with all the beeping and clanging you could ever imagine.

2/10

Poor

08 Feb 2026

Robert

Below average

10/10

Exceptional

03 Feb 2026

Hon

Soothing

8/10

Excellent

03 Feb 2026

Kate

The room was spotless and nice

8/10

Excellent

30 Jan 2026

Danika

The room was very clean and the service was great.
We were situated on the first floor and it is very loud - you can hear everything going on in the lobby and all going on around the room. I would request a room not on the first floor.
Pool was beautiful.
Also room advantage of the two chairs on the beach which was great. The location of the hotel is perfect. Walking distance to lots of fun areas.

10/10

Exceptional

30 Jan 2026

Joe

Clean room, very modern

10/10

Exceptional

30 Jan 2026

PAOLO

Great place to stay in Miami Beach! Well decorated and comfortable room. Friendly staff. Good breakfast! Really recommended! We will stay here again for sure

Leisure Partner

10/10

Exceptional

28 Jan 2026

Nixy

Staff and VIP perk, Welcome note and wine

Leisure Friends

10/10

Exceptional

27 Jan 2026

Manesh

Room was spotlessly clean. Staff was helpful and courteous. The only issue was the loud noise of ac/heater when the unit was on. Once we fell a sleep, it did not bother us. Pool area was excellent.There are filtered water bottle refill stations on 1st and 4th floors. Glass refill bottle was also provided in the room. Hotel is walking distance to almost every thing. Free trolley bus stop is a block away. Very lively area with full of people. I would definitely stay here again.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Segs

Everything is perfect

Business_and_leisure Family_with_children