Kimpton Surfcomber Hotel

United States , Miami Area - FL
MIAMI BEACH, 1717 Collins Ave
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

22 Apr 2026

Lynda

The property is nice and centrally located, but could use a refresh.

10/10

Exceptional

22 Apr 2026

Julianne

I having been going to this hotel for the last 10 years. The customer service is fantastic and the location is excellent! My family grew up over the years, swimming in the pool and eventually sharing a drink with us. There has been a recent renovation to the outdoor bar area, and it’s a great place to take a break from the sun and have a drink and lunch!! Can’t wait to go again.

Self

8/10

Excellent

19 Apr 2026

Elisa Christina

A little older but still good

Partner

8/10

Excellent

19 Apr 2026

Brenda

There was an edm music fest and our pool wasn’t available to us for 4 out of the 7 days. We were allowed to use pool next door which was fine

Family_with_children

8/10

Excellent

15 Apr 2026

Todd

Poolside fills up quickly. Its lame they make you pay for beach chairs.

10/10

Exceptional

09 Apr 2026

Christina

Perfect location. Fun vibes

Partner

8/10

Excellent

06 Apr 2026

Gregory

Good service, beautiful pool area, great food. However did did not receive turndown service one day out of 3 night stay despite asking.

Partner

10/10

Exceptional

03 Apr 2026

Amy

We got outstanding hospitality at this hotel. I highly recommend!

6/10

Pleasant

30 Mar 2026

Arianna

The staff is phenomenal, from the front desk to the staff on the beach, but the rooms are very outdated. The closet has a musty curtain instead of a sliding door and the washroom door looks like it’s from the 70s. The room always smells musty

Friends

10/10

Exceptional

29 Mar 2026

Betsy

Loved our stay in Miami Beach. Hotel has a great pool and beach access. Great location for shopping and dining!

Friends

6/10

Pleasant

24 Mar 2026

Alice Jon

Room very small. Poor housekeeping services. Cold.
Great staff.

Partner

8/10

Excellent

23 Mar 2026

Jennifer

Other than bad weather it was great

4/10

Poor

23 Mar 2026

Darren

Dont waste your money!

Where do I start. On arrival to the hotel, we were met by the valet guys, Ive had previous issues on mulitple occasions where valet guys damage my car. For this reason I will never let any valet worker drive nay of my cars. I was met with resistance when telling them I will be 5mins to drop off my bags and I will move it. I parked the car where they requested but was laugh at for not trusting them.

When entering the hotel, it was very busy and noisy in reception, although the décor was very nice and also very clean.

Our room was on the third floor, but the main lift was out of action. We had to walk up a flight of stairs, down a long tired looking corridor with a strong smell of marijuana (dont forget this is a family hotel!) then up a very tired lift where it took us a while to find our room due to a very odd numbering system which makes no sense.

Our room was clean and tidy but nothing special. We paid extra for a garden view. This was a window facing a building, but apparently because there were some plants in view, its a garden food. Go figure!? I feel the same window on the ground floor may look much nicer.
Our room had very old single glazing windows which were very hard to operate and poor for sound proofing.

The poor/bar area (which is the entirety of the outdoor area) was booked out for a private party and we were denied access to outdoors, this was a noisy party and there was no prior warning the amenities were unavailable TEXT LIMIT MET

Friends_and_family Friends

8/10

Excellent

20 Mar 2026

michael

….

10/10

Exceptional

19 Mar 2026

Lakshmi Mada

Clean room and helpful staff and beach was nice! The bartender who made my morning green drink and tea was awesome

Friends

6/10

Pleasant

19 Mar 2026

Dorsa

The hotel was good, there was a problem with lobby elevator the whole time. Overall a good experience

8/10

Excellent

09 Mar 2026

Christine

Smallish rooms but very clean and fabulous outdoor amenities including pool and restaurant bar.

Partner

10/10

Exceptional

07 Mar 2026

Chris

Close to Lincoln road and shops and restaurants and coffee

6/10

Pleasant

02 Mar 2026

Heather

Hotel could use some updates. Stayed at a Kimpton in Tokyo and the service and quality was outstanding. Definitely not the same experience in Miami

Partner

4/10

Poor

27 Feb 2026

mark

very old rooms

8/10

Excellent

24 Feb 2026

Sara

Beach was great. Pool was loud. Loud construction at the pool. (Are they building another structure? More rooms? Don't know.) Didn't seem to bother most people, but was definitely not what I had in mind when I think about relaxing by the pool! That being said, the beach was perfect. Always beach chairs available. Food service took a while, but it was just one hard working guy doing it all!

10/10

Exceptional

23 Feb 2026

Sopheap

staff and amenities are great and located next to the beautiful beach!

Partner

6/10

Pleasant

23 Feb 2026

Tessa

The rooms for the price were ridiculous, honestly. The rooms are outdated, and the paint and tile work in the bathrooms look really bad. The amenities spaces look great. However, not worth the cost that was spent for the quality of the actual rooms. I was disappointed. The accessible unit bathroom mirror was in deplorable conditions.

10/10

Exceptional

18 Feb 2026

Louise

The staff was attentive, polite & professional. The food was delicious, the room was clean, and the location was great! I would stay there again when visiting Miami.

Friends

8/10

Excellent

16 Feb 2026

ADI

Was nice.

2/10

Poor

14 Feb 2026

Irfan

We have talked to Expedia agents twice now for a refund. Both times were told all is okay and will send emails. Not a single email was sent by you. We also confirmed with the hotel that refund has sent to Expedia. Please update us on the refund. Thanks.

2/10

Poor

14 Feb 2026

vijay

What a ripoff for $800 a day rundown room furniture, terrible pillows, no occasional chairs in the room to relax, just one desk chair. Old dirty windows with mold. Smallest bathroom of any hotel room and our room was supposed to be premium and most expensive room this run down hotel has and on top of that they charge resort fee, this was worse than MOTEL 6, what audacity to Call it a resort. I even talked to the manager she did listen attentively to all the issues mentioned above but there was no apology or reimbursement of any kind of all the discomfort and inconvenience.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Alexa

I originally booked a room at the Kenmore and had to switch because the hotel was not clean. The Surfcomber was a complete 180. Wonderful staff, beautiful lobby, gorgeous pool, amazing restaurants (both outside and inside)! Absolutely perfect location! I can’t wait to stay again. Thank you Surfcomber!!!

4/10

Poor

27 Jan 2026

Gregory

Rooms are extremely small/outdated and it’s an old outdated building. Even the bathroom, no counter space to put your makeup bag. No coffee maker in the room, you have to request one which was an inconvenience. Give it 2 stars. Can easily tell by the hallway that it’s a very old building. Also valet took over 30 minutes to 1 hour to wait for our car. Save yourself money and valet else where the car. We waited almost an hour several times. Staff was super nice and friendly except for the issue with valet and getting the car. We were not the only ones waiting, there were 4 other guest waiting for their car. Food was excellent - give that a 5 star - ate several times at the hotel, it didn’t disappoint. Outdoor ambiance was neat and next to board walk/beach. They do have a cute courtyard. Just wished their rooms were bigger so not sure I would stay here for no more than a day if I needed a place to stay.

Leisure Family

8/10

Excellent

26 Jan 2026

Mark

Comfortable and a solid location.

2/10

Poor

22 Jan 2026

Merve

Nothing really went well with this property - the elevator was broken. Room was extremely dirty. Hallways were dirty. They assigned us to a room where the window was overlooking to another wall. We had to reach out to expedia and check out after our first night.

Leisure Family_with_children

6/10

Pleasant

21 Jan 2026

Dave

It was okay, nothing terrible but nothing to note as memorable. For the price I would have expected more, gym under Reno, elevators under Reno…sound proofing not ideal

Business Partner

10/10

Exceptional

08 Jan 2026

Bryce

Friendliness and smiles of all personnel

Leisure Partner

6/10

Pleasant

07 Jan 2026

William

A bit run down. Needs a refresh and cut the constant thumping club music in the lobby. Nobody wants to hear that at 7:00 AM!

10/10

Exceptional

04 Jan 2026

Julianne

The hotel is very much a boutique property. I have been coming here for years. It’s in a great location and it never disappoints.

Leisure Family

6/10

Pleasant

03 Jan 2026

Andrew

Friendly staff, but the property is old and dated.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Manjula

Perfect location, helpful staff

Business_and_leisure Family

2/10

Poor

01 Jan 2026

Fay Lucy

Poor service, noisy rooms, uncomfortable beds. I had to pay the resort fee twice, once with Expedia and again when I left the resort.

Leisure Self

8/10

Excellent

30 Dec 2025

Jeanine

The room was clean but smaller than expected. The hotel is lovely but was under construction so no gym. I liked the proximity to the beach.

Leisure Family

6/10

Pleasant

28 Dec 2025

Tanja D

The air freshener in the lobby is waaay too strong and overpowering. If you have allergies or asthma it is difficult to endure. Air conditioner is very loud when it kicks on at night. The doors slam loud so you other dorrs slamming shut late at night and early in the morning. They have construction next door and if you use the pool, you listen to the drilling and construction sounds. The pool water gets really warm. The beach is nice and tge beach chairs are more comfortable than at the pool. The hotel has a good location.

Leisure Friends

8/10

Excellent

26 Dec 2025

Erin

Great hotel, great location, staff was very nice. Our only criticism - we asked twice for housekeeping to be sent to our room. We were gone for six hours and they never showed up.

10/10

Exceptional

22 Dec 2025

kendall

great beach!

10/10

Exceptional

22 Dec 2025

kendall

beach access was so perfect

8/10

Excellent

21 Dec 2025

Herbert

Nice staff! Food was good at the outdoor bar area. Loved the sparkling pool and easy beach access. Be careful on the steps. Cool looking restaurant and bar off lobby. Didn’t have time to try but very fun and casual looking.

Leisure Family

10/10

Exceptional

21 Dec 2025

Mark Anthony

Overall great!!

10/10

Exceptional

20 Dec 2025

Santanae

Staff, particularly Jameisha at the front desk. It was my birthday and she made me feel like a queen my entire stay. And the pool waiters were great. Can’t say more good things about The Kimpton Surfcomber!

8/10

Excellent

20 Dec 2025

Toni-ann

The room was clean, and hotel was quiet. The construction next door didn’t bother us as it was only for a few hours during the day.
The happy hour was especially nice in the lobby each day, as was the morning coffee.
The beach was lovely, although service on the beach was very slow.
Friendly service all around. Would stay here again

4/10

Poor

20 Dec 2025

Barbara

Room

8/10

Excellent

19 Dec 2025

Adriana

The hotel was great. The staff is going to, however, for some construction going on with the pool the entire time you were there it was under agreement at the gym. I just wish somebody would’ve taught us that before we end we would’ve made different arrangements.

10/10

Exceptional

15 Dec 2025

Abdo

Everything was PERFECT, the room was spotless and clean (mirrors and glass shower without a spot or streak) so was the bathroom. The hotel had a large helpful staff, not only willing to help but to anticipate your needs. The pool was fantastic, clean and beautiful with the ocean as a background.
This hotel is advertised as pet friendly, but it is not, it is pet loving. I was so impressed that this is my first \"good\" review for a hotel. I strongly recommend it.

Leisure Pet

6/10

Pleasant

11 Dec 2025

Miosoti

Rooms need an updated. carpets are looking work and in need of a deep cleaning. Otherwise, pool area was great, staff was always helpful and friendly and went above and beyond to assist with any questions. Shoutout to Felice who checked us in after a long day of travel before a holiday.

Friends_and_family Friends

10/10

Exceptional

05 Dec 2025

Leena

Hotel was perfect! Staff were great, rooms were clean, centrally located and right in the beach!

Leisure Friends

10/10

Exceptional

28 Nov 2025

Jeff

Nice property with great beach access and pool. The soft goods in the rooms were a little beat up and stained. The room was a little small and the beds slightly uncomfortable. The staff was great and the vibes immaculate

Leisure Friends

2/10

Poor

25 Nov 2025

Danielle

Active construction with no heads up. We paid for a room with a terrace and it was full of mosquitos so we couldn’t even use it. Very disappointed

8/10

Excellent

24 Nov 2025

Nicole

Staff was very accommodating, the pool was nice,and the beach chairs very comfortable.

Leisure Family_with_children

4/10

Poor

24 Nov 2025

Vincent

So many things were not up to scratch on our trip to Kimpton we left a day early. If your experience of Kimpton in the UK is their top class, amazing hotels in Glasgow, Edinburgh and London …. you WILL NOT get that experience here. Firstly, location is fantastic in Miami Beach and the valet parking guys do a brilliant job so if that is your priority, go for it. However, room was old and tired, no view despite paying extra for a garden room, $30 extra for an umbrella despite paying mega $ in resort fees every day on top of the room rate, flimsy plastic glasses at the much vaunted free 4pm happy hour (I’ve been given better glasses at the dentist to wash out with), significant renovations going on in the pool area with no prior warning (portaloos and workmen everywhere) DEFEANING music volume at the pool (we are not shrinking violets but you could still hear it 400 yards away on Miami Beach) … could go on and on … staff were great (mostly) in trying to sort out or concerns, without their interventions and kind words, not sure we’d have stayed the 3 nights we ended up sticking it out for … not the experience we had expected from Kimpton (we stayed in 4 hotels on our USA trip and this one was by a distance the worst)

Leisure Partner

6/10

Pleasant

24 Nov 2025

Anup

We liked the over stay. The staff was very friendly and location is excellent. The hotel needs renovations especially the bathroom. The saving grace is the location

Leisure Family

10/10

Exceptional

21 Nov 2025

Keith

Friendly staff, great location, nice pool and patio.

Business_and_leisure Self

8/10

Excellent

18 Nov 2025

Holly

The staff were extremely friendly and the room was really nice. The pool area was beautiful and sqt right on the beautiful beach. I would say the only drawback was I received an extra charge when we showed up to the hotel, $600 and I wasn't sure why. Also, they provided beach chairs and towels which was great but you pay for the umbrella daily. Overall though a great location!

Leisure Family

8/10

Excellent

13 Nov 2025

Stacey

Room was good and all staff was great.

Leisure Family_with_children

2/10

Poor

13 Nov 2025

Roy

I've stayed here 3-4 previous times. Great location, nice bar. This time the experience was not good on 3+ accounts: The gym was closed and under renovation. They do have a reciprocal use of a gym about 10m walk, unfortunately it was in the high 40's and super windy. There is no coffee machine in the room. They did offer to bring one, the lobby coffee is a nice touch but not available until 7am. They were replacing hallway carpet, which required to walk around the property outside and back into the lobby. Finally, they have no heat. Not normally required in Miami, but it was in the 40's and 50's. Turning on the heat actually lowered the room temperature. Gonna take a break on this place for a while.

Business

8/10

Excellent

07 Nov 2025

Elizabeth

Room was spacious and the ambiance was good. I just unfortunately was close to the restaurant inside so all the smells from the food and public bathroom lingered through.

Leisure Friends

10/10

Exceptional

04 Nov 2025

Ricardo

Great clean and nice

10/10

Exceptional

03 Nov 2025

Phil

Great staff and relaxed vibe

Friends_and_family Friends

8/10

Excellent

01 Nov 2025

Felicia O

The hotel was very nice and clean. The hotel had from 5 to 7 happy hour with a lot of cocktails to choose from. Also, a lot of restaurants close by.. I would definitely recommend this hotel to anyone who wants to visit Miami Beach.

Leisure Family_with_children

10/10

Exceptional

26 Oct 2025

Sophie

Beautiful hotel great beach access and surrounding area

8/10

Excellent

21 Oct 2025

Darrenn

The price was right, which keeps the review rating right, but the hotel is under various sorts of construction. It would have been nice if i was notified by the hotel when i booked the stay. It may had informed my decision to find an alternative property. Areas under construction include the lobby main elevator and pool side cabanas. It ended up being very loud on Thursday & Friday poolside.

Partner

10/10

Exceptional

20 Oct 2025

Betsy

Really great beachfront property with friendly helpful staff. Enjoyed the pool, beach, and daily happy hour!

Leisure Friends

10/10

Exceptional

18 Oct 2025

Carl Andrew

The Hotel was in a superb location, within walking distance of Many hotspots and Ocean Drive. Clean with good amenities and an excellent vibe around the pool. Great access to the beach with lots of beds and towels provided the whole time. Great touch with the complimentary morning coffee and evening glass of wine.

Leisure Family

4/10

Poor

18 Oct 2025

Anderson

Lifts out of action. Erroneous charges on bill. Late housekeeping service and Front Desk staff not the most helpful.
Location great. Restaurant and Bar Staff were fantastic - could give the Front Desk team some training!

6/10

Pleasant

17 Oct 2025

Ernest

The restaurant and staff are excellent, however the room is outdated and small -- dirty water came out of the shower, the carpet is not cleaned, the sink is leaking, and there was a lot of construction noise.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Victoria

Room was lovely, on beach, and walkable to shops and restaurants. Pool also outstanding!!

Leisure Family

2/10

Poor

05 Oct 2025

Christine

Staff very friendly and accommodating

6/10

Pleasant

03 Oct 2025

Julio C

The room was clean but not enough, the bed was not clean, we put DO NOT DISTURB and they opened the room, parking is a problem and super expensive more than $60 per night.
I think they don't have good control over reservations because they charged us for the breakfasts we paid for with our reservation and since check in they didn't want to make us believe that it wasn't included but I could verify that I did pay for that.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Ricardo

Everything was amazing

Partner

10/10

Exceptional

02 Oct 2025

Francisco Morados Montecillo

staff are nice and helpful

10/10

Exceptional

01 Oct 2025

Elias

N/A

Leisure Friends

10/10

Exceptional

30 Sep 2025

Louis-Soulaiman

Great place

6/10

Pleasant

28 Sep 2025

Maxim

The rooms are very outdated . There are cracks in the walls in the bathroom . The air vent is leaking with condensations .

Leisure Family

10/10

Exceptional

27 Sep 2025

Jennifer

Small quaint, old-fashioned style looking Miami beachfront resort that has been refurbished. It easy walking distance to a lot of shopping and eating. We will definitely be back!

8/10

Excellent

20 Sep 2025

Michael

Accommodations are adequate for the price point. The rooms are decently appointed some minor deferments, but all n all pretty fair.! The corridors and elevators could use upgrading, but that’s pretty typical for a Miami Beach property of this age

2/10

Poor

17 Sep 2025

Kristen

This hotel did not meet up to my normal Kimpton standards. The valet circle out front was laughable, backed up down block and when we finally worked our way up, the valet attendant yelled to us from the door that it was raining and we should just leave the car. Then they wouldn’t take my Tesla anyway bc they didn’t want to drive it in valet mode like every other place on the planet. I wound up parking at a general lot for only $20 for 24 hours, which was as a much better deal anyway. No baggage help offered. Check-in was fine, but the rooms are shabby and need an update. The restaurant wait staff were not what I would call motivated humans. I had to ask for coffee numerous times at breakfast and when we told the waiter the coffee was cold he was annoyed. DJ at the pool and multiple birthday parties in the cabanas. If we could do it over we would have stayed at the Ritz for just a bit more.

Leisure Friends

8/10

Excellent

15 Sep 2025

Heriberto

They have a nice pool and the staff is very friendly

Business Self

10/10

Exceptional

13 Sep 2025

Brenda

Beach Views, beautiful property

Leisure

8/10

Excellent

07 Sep 2025

Lara

Easy beach access

Business Self

10/10

Exceptional

05 Sep 2025

Dayana

Great location and easy access to the beach

10/10

Exceptional

05 Sep 2025

Jessica

Immediately upon walking into the Kimpton Surfcomber hotel, we were greeted enthusiastically by the friendly staff. Our room was small but clean. The pool area was nicely equipped although the chairs were kind of packed in like sardines. Loved the complimentary chairs on the beach. Would definitely stay here again next time we are in Miami Beach.

Leisure Partner

10/10

Exceptional

04 Sep 2025

John

Amazing

Business_and_leisure Self

10/10

Exceptional

03 Sep 2025

Joyce

Hotel staff was great! And our rooms, and the outdoor spaces were really nice! The lobby decor needs an upgrade as the seating areas were dated and very low snd unco

Leisure Friends

10/10

Exceptional

31 Aug 2025

Monique

I loved the pool area and the way they took you to your chair and set it up. The resort was beautiful. The staff was friendly and went out of their way to make you feel welcome. On the other hand, the beds are horrible!

Leisure Friends

6/10

Pleasant

28 Aug 2025

Ilir

Cleaning people never showed up for 3 days that we were there. AC in the room leaked from above. Overpriced for what you’re getting. Staff was nice and location was perfect.

Leisure Friends

10/10

Exceptional

26 Aug 2025

Lawrence

Can honestly say this hotel is one of the best hotels on the South Beach Strip. It is close to everything and safe as well. Maxena was helpful from the beginning of our stay until the end. She helped to check us in early and held our bags for us while we explored the city. Thanks for treating my family like it was yours, your hospitality and friendliness did not go unnoticed!

Don't miss out on the afternoon hors d'oevres and wine/local beer sampling either.

The pool was clean and if you forget your sun lotion they have a complimentary Sun Bum lotion station at the pool area.

Beach is steps away from the pool.

Will be staying at the Kimpton Surfcomber on our next stay in Miami!

Also a great hotel to stay at if you are embarking on a cruise (as we had).

Thank you to Maxena and the rest of the staff for their smiles and service!

Leisure Family

8/10

Excellent

24 Aug 2025

neil

👍

10/10

Exceptional

24 Aug 2025

Don

Great hotel to stay at.

Everytime i come to Miami i stay here they have the best staff

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Danny

Excellent stay. Thank you!

6/10

Pleasant

19 Aug 2025

Robert

Tired and dated

The surfcomber is looking a little tired. No onsite gym and ice machine was out of action (both were last year as well). Room was dated - and was the only spot where we were bitten the whole holiday.

Partner

6/10

Pleasant

19 Aug 2025

Annmarie

Outdated. Pool area - not enough loungers - vert busy
Terrible first floor room view.

Friends_and_family Family

4/10

Poor

17 Aug 2025

Barbara

This property ended up having many issues while we were there. Power went out, restaurant flooded, terrible alarm in the middle of the night. Valet was complicated. Staff was confused at times. Rooms are pretty old. Won’t be staying there again.

Leisure Family

2/10

Poor

17 Aug 2025

Ricardo

Not Satisfy,the room was not what we were expecting,a big roach inside the room and at the time of getting the bill and checking it at our house $711.00 dollars were an extra charge in our bill for package rate also a fee of $335.11 were charged in our bill for resort fee . I was told that was included on my reservation

Leisure Partner

8/10

Excellent

13 Aug 2025

Antonia Rose

I’d stay again . I enjoyed it !

Business Self