Name: Marseilles Beachfront Hotel
Address: 1741 Collins Ave, Miami Beach, 33139, US

Marseilles Beachfront Hotel

Miami Area - FL · United States

100 reviews shown

6/10

Pleasant

29 Jul 2026

MARIAM

The staff and location is great! The hotel itself though is older and the bathrooms and rooms were really basic and not what I expected from the pictures. Also, the noise from the people walking down the halls and next to the rooms were extremely loud. The pool and beach club were beautiful but they close too early!

8/10

Excellent

26 Jul 2026

Kevin

Great place

2/10

Poor

23 Jul 2026

Gira

Check-in Staff Juan was very rude and arrogant. I sent them the message the same day I booked the room to see if we can have 3 rooms close to each other or at least on one floor as we were traveling with kids. He said because you booked thru Expedia I’ll not be able to accommodate you! But if you would have booked thru us I can accommodate you! If they don’t want guest to use any other portal than it should not be offered! And for the hotel it’s your job to make us comfortable doesn’t matter which platform we booked the room from! We didn’t do any thing wrong! He said he can cancel the room and find you different hotel and it will take hours and you’ll have to pay everything again!
I had family visiting from other states to Florida and I got them here to Miami to visit! And this was very embarrassing even after paying everything in advance! He should not be working under customer service industry! Doesn’t care about client! I saw some other people arguing at the same time! This was just the bad service experience!
Pool staff was good and accommodating!

8/10

Excellent

19 Jul 2026

nana

Nice hotel

Family_with_children

8/10

Excellent

18 Jul 2026

Kimberly

The pool staff was absolutely fantastic and ran around all day making sure you had everything you needed! The AC in our room wasn’t working and within 5 minutes we had someone in the room to fix the problem!

Family_with_children

10/10

Exceptional

17 Jul 2026

MARIO

Todo bien.

Partner

10/10

Exceptional

16 Jul 2026

AMENA

I had an amazing experience at this resort and would absolutely stay here again. After a stressful start to my trip, this hotel completely turned everything around. My daughter and I had originally booked a different hotel, but it was not clean or comfortable, so we had to leave immediately. We booked this resort at the last minute, and from the moment we arrived, the staff treated us with kindness, understanding, and genuine hospitality.

We arrived at the resort around 7:00 a.m., even though check-in wasn’t until 4:00 p.m. Instead of making us feel like an inconvenience, the staff welcomed us warmly. They told us they would do everything they could to prepare a room as soon as possible. While we waited, they invited us to enjoy the resort’s amenities, including the beautiful pool area, and allowed us to relax comfortably in the lobby. Around 1:00 p.m., they had a room ready for us, which was much earlier than expected. Their willingness to accommodate us made a huge difference after the difficult experience we had earlier that day.

The resort itself was spotless. The lobby was always immaculate, and it was clear that the staff took great pride in keeping the property clean. Every time we walked through the lobby, someone was cleaning, organizing, or making sure everything looked perfect. The same level of cleanliness extended to our room, which was fresh, modern, and very well maintained. It was comfortable, peaceful, and exactly what we were hoping for during our vacation

Family

6/10

Pleasant

14 Jul 2026

Jessica A

I’ve stayed here once before & it was great but after this last time I will not be staying again. We got our initial room and is was absolutely disgusting. There was a window ac unit because the unit in the room was broken. The ac unit was sitting in the window and water from the unit was dripping down the wall. The room smelled like damp carpet. I asked if we could be moved, the woman at the front desk didn’t seem like she wanted to move us. The next room was great & was bigger than the initial room & looked updated. Throughout the hotel things just seemed to be broken. Only one elevator was working for our entire stay & we were told more than once that we could use the hot & humid stairs, we were on the 6th floor. Unfortunately every time with the exception of our first night there, the hot-tub had a sign posted “out of order” & couldn’t be used. I appreciate the man that helped us with our luggage when we arrived & then again when we’re leaving to go home, he was sweet & very helpful. The man who helped us get our beach chairs & umbrella was very helpful & upbeat every time we saw him although it was veryyy hot on the beach! I love Miami every time I get the chance to go, but I will not be staying here again.

Family

10/10

Exceptional

13 Jul 2026

ROGERIO

Quartos limpos e novos. Funcionários super atenciosos, lounges gostosos. Relativamente perto da Ocean Drive, unico ponto desfavorável, academia pequena. Restante tudo nota 10.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Mandisa

Amazing !!! Def would stay again!

Friends

4/10

Poor

08 Jul 2026

Jane

The room needed reno and maintenance - raising floor boards, window air conditioners to compensate for broken or none working central air, shower leaks water and bugs coming out of drains. No quiet meeting spaces, the hotel seems very narrow and cramped. It wasn’t a great stay for a family of four.

Family_with_children

6/10

Pleasant

07 Jul 2026

Breno

O ar condicionado não funcionava. Eles ligaram de uma forma, depois de “arrumado” que vinha um vento absurdo e não te deixava dormir. São desorganizados e o bar da piscina é péssimo. Atendentes femininas pessimass. Mau humor

Partner

2/10

Poor

05 Jul 2026

Khaled

Nothing
Rooms needs to be painted
Bathrooms are really bad
AC are in window units and sounds like really noisy you can’t sleep
They show us another room and the ac doesn’t work
I didn’t feel comfortable I left back home
I need my refund
And Expedia charged me twice too

Family_with_children

10/10

Exceptional

29 Jun 2026

Sarah

Awesome location!

8/10

Excellent

26 Jun 2026

Lea A.

Staff, all are very accommodating.

Partner

2/10

Poor

23 Jun 2026

Josh

Staff was unhelpful and didn’t speak English, the room AC didn’t work at all and they offered zero help, worst hotel I’ve stayed in!

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Eliany

Very noisy place to be honest

Friends

10/10

Exceptional

15 Jun 2026

katherine

Me gusta todo
relación precio y ambiente

Friends

10/10

Exceptional

15 Jun 2026

YOLANDA

Our stay was very pleasant. Better than I expected. Location was great. The room was clean and the staff very nice.

Family

10/10

Exceptional

11 Jun 2026

Latisha

Beautiful welcoming hotel, the staff was very welcoming and great customer service. The resort is amazing with beach access. Happy hour had a great selection on the menu. Breakfast was delicious.

Family

10/10

Exceptional

08 Jun 2026

Zeljko

Clean room, great housekeeping, friendly staff, beautiful pool, easy access to the beach, restaurant and bars on the property, walking distance to many restaurants, bars, shoping venues and clubs

10/10

Exceptional

07 Jun 2026

Pedro

Excelente el servicio y las instalaciones

Friends

8/10

Excellent

07 Jun 2026

Joleen

Clean hotel, great amenities, warm room, like the ac wasn’t working properly

Friends_and_family Family

8/10

Excellent

07 Jun 2026

lisa

Great hotel and location

10/10

Exceptional

04 Jun 2026

Roxanne

Perfect location, great perks for the resort fee, lovely decor, super nice staff! Will be back

Partner

4/10

Poor

03 Jun 2026

Kris

The room was old and ceiling peeling from water spots

10/10

Exceptional

02 Jun 2026

Christopher J.

Overall spectacular, quality Vs $$$ !
We will return!!! One exception, ask for a room away from the elevator if you want to have a peaceful sleep 😉

Family_with_children

8/10

Excellent

02 Jun 2026

jean

First of, on arrival couldn't get in room because the card didn't work. Had to go back downstairs to get another card.

Room was small but it was clean. Very noisy and you can hear everything. The view was of construction as they are doing work next door.

Other than that it was alright.

Friends

6/10

Pleasant

01 Jun 2026

Teresa

The resort is starting to look its age. Rooms bathroom doors paint is missing and bathrooms could use a remodel!
The worse part of this hotel is the paper thin doors. You hear your neighbors come home at night. Hear talking in the hall. Dooors open and slam - every night people in halls yelling or laughing and waking us up! They need to fix that as it makes me not want to book here again.

Self

10/10

Exceptional

30 May 2026

Yolanda

La atención fue excelente , las habitaciones están limpias
Pero el aire no estaba acorde pasamos calor

Partner

10/10

Exceptional

27 May 2026

Sydney

We had a wonderful time here! Great staff and pool/beach area. The only bummer was the seaweed in the ocean, but Marseilles can't help that. I would definitely recommend staying here!!

Friends

10/10

Exceptional

26 May 2026

Doralis

Excelente servicio la comida muy buena y es justo al lado de la playa

Partner

10/10

Exceptional

25 May 2026

Karolyn

I took my husband for his birthday and his friends went. We spend the whole day at the pool, we had a blast and everyone was so nice and very professional. The room was clean and pretty.

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Robert

Front desk staff was amazing. Hotel was very clear and has a great smell when walking in lobby. Backyard area was top notch. This hotel hit all needs for relaxation and a turn up when needed.

Partner

10/10

Exceptional

23 May 2026

Carlos Brando

Love the pool and beach clean hotel overall. Bar staff in the hotel itself not too attentive. Waited about 10-15 to get a seat to eat lunch was not even busy all tables empty never greeted. Ending up leaving to a different location to have lunch.

Friends

10/10

Exceptional

16 May 2026

Nikkol

We really enjoyed our stay at this property. The rooms are nicely appointed. The public areas are well maintained. Access to the beach was quick and easy. Close to the main part of South Beach with a short walk.

Partner

8/10

Excellent

14 May 2026

kamal

Its okay

4/10

Poor

11 May 2026

Barbara

The location was good. The pool was always very crowded. The hotel was loud. The air conditioner did not work well. My room was across from the elevator and it was very loud. The rooms are very small, especially for 2 people. The bathroom was tiny. The free drinks were a joke. The pool staff were very attentive and nice.

Family

8/10

Excellent

30 Apr 2026

Sherif

My only problem. The room doesn’t have fridge.

10/10

Exceptional

27 Apr 2026

Jasmine

Absolutely stunning

Self

10/10

Exceptional

26 Apr 2026

Jennifer

I always stay here and I love it for the family.

Family_with_children

10/10

Exceptional

20 Apr 2026

Yin

Very nice backyard and pool, like the direct access to the beach! And the beach service is amazing!

Family_with_children

6/10

Pleasant

19 Apr 2026

sanika

We stayed at Marsellies had booked two rooms for 3 nights. While the hotel is located at a convenient location and the lobby and pool and beach is absolutely well maintained and beautiful, the rooms are in pathetic condition.
They are small, dingy and poorly maintained as compared to Marriotts or hiltons at the same price.
We felt that the price did not justify the rooms.

Friends

10/10

Exceptional

17 Apr 2026

Dominique

Great stay

Family_with_children

8/10

Excellent

14 Apr 2026

Scott

Great beach view! Nice pool and bar staff!

Partner

8/10

Excellent

13 Apr 2026

Ricky

Staff need some more training. Or is pretentous attitude part of the swank?

10/10

Exceptional

08 Apr 2026

Mandy

Loved the Back yard

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Harrison

Great stay, right on beach/walking path. Self parking very close! Pool was nice and attendant came around with frozen towels! Very nice treat in the hot sun!

Partner

6/10

Pleasant

28 Mar 2026

ornela

Access to the beach and the included chairs/umbrella is plus! Rooms are average, definitely older nothing too special. Staff at the front desk and Julian at the beach were amazing. Breakfast - good.

10/10

Exceptional

27 Mar 2026

Irina

Excellent hotel

10/10

Exceptional

26 Mar 2026

Wayne

Partner

10/10

Exceptional

22 Mar 2026

Roy

Eccellent location with a beairiful pool and beach area with complimentary chairs and umbrelllas attentive friendly staff would reccomend

6/10

Pleasant

21 Mar 2026

Martin

The room was pleasant, but it was too noisy. It lacked proper insulation.

Business Self

2/10

Poor

15 Mar 2026

Dinesh

not worth the money for stay and beach staffs are very terrible to deal with.

Partner

6/10

Pleasant

11 Mar 2026

Quintijn

View was on the building site, overall the hotel is a little noise.

10/10

Exceptional

08 Mar 2026

Monica

Loved the backyard area staff. The front desk staff was very helpful too. Right on the beach, very clean, loved the food/drinks service on the beach. All my friends loved it! The guy and the girl working at the bar in the backyard were amazing!

Friends

8/10

Excellent

02 Mar 2026

Elizabeth

The location of the hotel on Collins was perfect, near restaurants and shopping. There was a pool and a hot tub and beach access. the resort provided chaise lounges and umbrellas at the beach. Loved the free cocktails during happy hour!

Partner

8/10

Excellent

01 Mar 2026

Niclas

I think this is a bit too high ranking, but it is because of the staff!
The rooms are outdated, small, and a bit smelly.
The aircondition works when it want to work.
The beds are small and not very comfortable.
Same with the sunbeds at the pool.
The elevator work when it want to work, and halfway through our stay the poolheater gave up!
But the staff did their best to make us feel good and that is the reason for the score

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Karen

The staff was amazing. Very attentive.

10/10

Exceptional

22 Feb 2026

Hossein

Yes

10/10

Exceptional

18 Feb 2026

Tanisha

Staff is excellent - especially at beach and pool.

Partner

10/10

Exceptional

18 Feb 2026

Jocelyne

Staff was very friendly and courteous.

Partner

10/10

Exceptional

15 Feb 2026

Brian

Clean, nice pool, fun things to do, great location - very close to beach, food and entertainment

Leisure Family

4/10

Poor

12 Feb 2026

Brittany

Food was awful and overpriced. Very small rooms and even smaller bathrooms. The front desk service is great and the pool area is beautiful.

Business Self

8/10

Excellent

07 Feb 2026

Zhigang

Good, quick and early check-in. Warm and clean pool with cleaning daily. Better than expected in general. Pillow below expected.

10/10

Exceptional

05 Feb 2026

Michelle

The pool is pleasantly heated, much warmer than your average hotel pool up north!

Self

10/10

Exceptional

01 Feb 2026

VENUS

Yes all good

Business

4/10

Poor

29 Jan 2026

Jorge

Room not comfortable and very expensive

10/10

Exceptional

28 Jan 2026

Mary Ellen

We stayed in Miami Beach for 2 nights after a c

8/10

Excellent

26 Jan 2026

Michael J

Spotless room
Nice staff
Great pool area

Roomson Collins Ave are noisy

Leisure Family

10/10

Exceptional

22 Jan 2026

Blayr

Luis at the main bar and Devonte at the front desk were amazing! The hotel is adorable! The pool was warm and only a few steps to a stunning beach front equip with loungers and food/drink service. For sure coming here again

8/10

Excellent

19 Jan 2026

stephane

Overall room aspect and finitions

2/10

Poor

17 Jan 2026

David

Roach ran across the bed when we walked in the room. (Not a tree Roach)

Leisure

10/10

Exceptional

17 Jan 2026

Jessica

Loved this place! Room was spacious, pool and backyard area really nice, and perfect location right on the boardwalk and beach but walkable to everything else. Can’t wait to come back soon!

8/10

Excellent

30 Dec 2025

Catrina

The staff was amazing, easy access to the beach, overall vibe was great.

Leisure Family

6/10

Pleasant

30 Dec 2025

Martin

Wasn't the best hotel that I stayed there on South Beach but it's in a good location. The prices were good for the time that I went. I think the rooms weren't bad. I just didn't care too much for the pool setting and the actual hotel. It's by no means bad but it's not the better ones that I've stayed for a similar price, but I definitely consider it if it's a good price in a budget stay compared to the neighboring ones.

Leisure Friends

10/10

Exceptional

28 Dec 2025

PATRICIA

Great stay
Clean room
Easy access to beach
Good atmosphere pool hottub
Yoga on saturdays
$1 happy hour cocktails

Friends_and_family Friends

10/10

Exceptional

24 Dec 2025

James

Excellent staff, great location, construction near the pool area was noisy.

Leisure Partner

10/10

Exceptional

24 Dec 2025

Meagha

Good

2/10

Poor

16 Dec 2025

Vasha

Wouldn’t stay there again

8/10

Excellent

16 Dec 2025

Kimberly

Room was clean, everyone was very nice. Hotel Bar was pricey. We had three cocktails before the party and it was $88.00. (One each - Rum/coke, mojito, Patron shot). (Maybe this is normal for Miami Bch- this was my first time here so not sure if normal/average) Water pressure very poor, I could not wash my hair. Glad we only stayed one night.

10/10

Exceptional

14 Dec 2025

Julio Rodriguez

Great experience!!! Food was great! coffee is awesome!! Pool and jacuzzi awesome!!! The beach is amazing whiling drink coconut water!!! The service was excellent all the workers were so polite!!! 10/10

Partner

6/10

Pleasant

13 Dec 2025

Arbana

The air conditioning was central and very loud, so we didn’t have the option to turn it off in the room. Also the hot water at the bar was 1 dollar. Again, not the tea, just hot water. I never experienced that in other hotels. It was a baby in the room next to mine and for 2 nights in the row I woke up at 4 am because of the baby crying.

2/10

Poor

12 Dec 2025

Vasha

When got to the room , I reserved a king size bed (I even paid to have my room up graded) just ended up having to double beds . Crumbs in the bed , big cockroaches in the bathroom, The hot wasn’t hot , told the daytime supervisor, and he told my husband that wasn’t true , and didn’t believe us , had my husband go back to the room to prove the hot water works . Phone didn’t work to call front desk , about issues that was occurring, my husband had to go downstairs to the front desk . Hotel is 0/10

Business_and_leisure Partner

10/10

Exceptional

11 Dec 2025

Christopher

Was Great and Martin the Towel boy was super sweet and helpful. Great price and classy
Sheek place I stayed at some that were 3
Times the price and this place was just the same

10/10

Exceptional

08 Dec 2025

Sharleen

Courteous staff, nice amenities

8/10

Excellent

30 Nov 2025

April

The hotel was nice, room was clean, all the staff were very nice and helpful. The hotel is in a great area close to shopping eating and we loved the beach. They have great pool and backyard area to hangout and great happy hour!

Leisure

10/10

Exceptional

29 Nov 2025

Daniela

Perfect area: close to restaurants, shopping, ocean drive and the bus station is directly in front of the hotel.

And the guys at the pool are the best. So helpful and super nice !

We would always go there again.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Gina

I love staying at this hotel its my 2nd time and ill go back again

8/10

Excellent

27 Nov 2025

Karen Susan

So good

Friends_and_family Family

6/10

Pleasant

24 Nov 2025

Anthony

The staff was very friendly. However, the rooms and bathrooms are very small and the sheets and pillows are equivalent to a motel 6. I know it’s south beach and you can expect a 20% gratuity on everything but what I didn’t appreciate was the asking for an additional time which “only went to them”. The 20% was split between the other staff…I wasn’t born yesterday.

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Rhea

Watch the tipping option 20% automatically added to all bills followed by an additional tipping option

6/10

Pleasant

16 Nov 2025

JANE

The pool area is beautiful and the pool very nice but the heater was broken. The pool guy started vacuuming it at 11:00 while people were there. It doesn't even open until 10:00. Should have been fine before 10

10/10

Exceptional

15 Nov 2025

Susie

Staff were lovely

Leisure Partner

4/10

Poor

14 Nov 2025

Gary

First day, breakfast was slow on taking the order and delivering it.

Next day, room service order of breakfast was zero. Tried to cancel it after an **hour** by email but it bounced back. Unable to reach service they use by phone and the restaurant button on phone didn't work. Had to go downstairs, and was promised that I'd get the refund within 7 days. Should have been instant.

Other than that, nice place, but not being able to get room service within a reasonable time is not acceptable.

Business

10/10

Exceptional

11 Nov 2025

good！

10/10

Exceptional

09 Nov 2025

Selena

Staff was great, hotel was great! People just slamming doors.. uhh wish people knew how to close a door. We wanted to sleep in the days we were there but couldn't due to guests just letting their doors close on their own.
It would be nice if they prioritize guests on the same floor based on their checkout day.
Other than that, we loved it can't wait to go back

Partner

10/10

Exceptional

03 Nov 2025

Shatorri

Miami is scary with booking. You never know if the pictures is the same experience in person. Hotel was very nice. Room was nice. Service was great. The outdoor pool was amazing. My only negative is the hot tub didn't work. But the beds hut in the water was beautiful.

Business Self

10/10

Exceptional

27 Oct 2025

Courtland

Nice property will visit again!

Leisure Partner

6/10

Pleasant

25 Oct 2025

Pia

Friendly staff, good location, direct waterfront acces was amazing. Beach chairs and umbrellas are included in the resort fee.
But, the main thing that is affecting my rating is that the room is not sound proof, I barely slept. I could hear everything going on outside (hallway + outside). Also, the bathroom was very small, uncomfortable, and tight. I dropped my deodorant in the toilet and had no space for my toiletries in the bathroom. The bed only had one nightstand with acess to a plug. It is a small hotel overall.

Business_and_leisure Self