Name: Crest Hotel Suites
Address: 1670 James Avenue, South Beach, 33139, US

Crest Hotel Suites

Miami Area - FL · United States

100 reviews shown

10/10

Exceptional

01 Aug 2026

Julia

Staff was super friendly and kind, made getting settled easy! Did find a roach in our room but most likely was due to the humidity outside since it was only 1 all stay!

10/10

Exceptional

30 Jul 2026

Randy

All the staff were very helpful and friendly. The rooms were practical and clean. The location was phenomenal. We stay here every year!

6/10

Pleasant

26 Jul 2026

Olivia

Old property but good location. Wouldn’t come here again but it wasn’t terrible. Needs a lot of updates. AC was cold and working great I will say !

6/10

Pleasant

25 Jun 2026

Claudia

This place has the potential to be SUPER cute, but the painting was sloppy & the walls are thin. Staff was wonderful though & loved that they had good quality in the morning.

Self

4/10

Poor

19 Jun 2026

ANA HILDA

Yo no volvería

Friends

6/10

Pleasant

19 Jun 2026

fabrizio

Cama incómoda, servicio de limpieza interdiario, el
Aire acondicionado presentó algunos problemas durante la noche.

Family_with_children

6/10

Pleasant

19 Jun 2026

FRANCISCO SANTOS

Estaba limpia la habitación, no tenía nevera, había hongo en el techo,la cama estaba muy cómoda y la habitación está cómoda para 2 personas

Business

10/10

Exceptional

09 Jun 2026

Nailyn

Excelente

6/10

Pleasant

26 May 2026

Soraya

When I just came in at the room everything looks good , but later I saw cockroaches in the room and bathroom.. some of the towels has stain.
The staff are friendly, and the place is good located , close every where.

Family_with_children

10/10

Exceptional

11 May 2026

Michael Davis

no hot tea for the guest lol
but nice hotel nice syafff no noise

10/10

Exceptional

08 May 2026

Janita

Location

Self

2/10

Poor

08 May 2026

Bartlomiej

Virtual desk is terrible. Could not get access to my room for for over 7 hours. Finally received my room key at 1 am. Could not get in contact with staff and they never reached back to me. Had to find a last minute hotel elsewhere. Terrible service.

Friends

4/10

Poor

02 May 2026

Taneya

Room was outdated, paint peeling, toilet wobbly, stains on carpet and the tv wouldn’t work. Felt like a cheap motel.

Family_with_children

2/10

Poor

02 May 2026

claudia

Al margen de la excelente ubicacion!Todo lo demas mediocre limpieza !Personal de recepcion!Y hasta la supuesta manager que no dio ningun tipo de respuesta y cero empatia,al robo que sufrimos ya que nos abrieron la caja de seguridad y nos llevaron todo el dinero hasta el cambio chico.Con camara de seguridad en la puerta del cuarto y llave magnetica con la cual se comprueba quien entro.Ese dia que fue al otro dia que ingresamos no correspondia hacer la habitacion y nadie debia entrar!Por lo tanto hay entregador y complices de lo contrario no se entiende!Solo la habitacion estuvo sola de de 8 a 9 hs de 11hs a 17 hs y de 19 a 21 hs aproximadamente!Donde el entregador y complice actuaron libremente!Es de destacar la mala predisposicion de la supuesta gerenta en primer lugar no dio la cara .Mando al encargado de maestranza a hablar con mi esposo y luego de 3 hs salio y se limito a decir mi personal no fue !Se llamo a la policia no pueden ver las camaras piden a un detective hace 5 dias que paso y no llego !Esperan a que las evidencias desaparezcan ?Todos estsn muy tranquilos por lo cual es muy sospechoso !Como asi tambien la ubicacion de la camara que debe controlar la habitacion genersndo un punto ciego hscia ella!Pero si direccionada al ascensor y escalera.En ningun momento demostro esta mujer interes !Hoy dejamos el hotel y desde el dia que paso al dia de hoy nunca mas se hizo ver!En el hotel hay mivjos Argentinos que jabisn ido varias veces y el personal no es el mismo .

Friends_and_family Family

6/10

Pleasant

01 May 2026

mindy

While the location of this hotel is excellent and the room itself was quite spacious, the service was incredibly disappointing. When I checked in, I found garbage in the room left over from the previous guest.

Furthermore, after storing my bags to wait for my room, the staff simply walked me into the storage area and told me to get them myself. They watched me struggle to carry them up the stairs without offering any assistance whatsoever. The lack of attentiveness from the staff really overshadowed the physical perks of the property.

Family

10/10

Exceptional

26 Apr 2026

Justin

Large room with kitchen, dining area and an entertainment unit separating the sleeping area. Perfect location to get to the beach, shopping, restaurants.

Partner

10/10

Exceptional

24 Apr 2026

Jefferson

Localização excelente, quarto muito bom

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Simon

Staff were nice and room was a reasonable size for Miami. Location is very good. I don’t understand why there’s a “resort charge” it’s not a resort and there are no resort facilities. There is a small pool that wasn’t clean and no one used. The beach ‘access’ is literally being given a broken camping chair and towel not a designated area with loungers. Breakfast was a few blocks away at a different restaurant and inconvenient.

Self

6/10

Pleasant

13 Apr 2026

Christian Geovani

The hotel was bad condition it’s a suite but when I first arrived it was dirty the towels were dirty and I found trash in the hotel bags with someone who previously was in the room also the shower water pressure was very weak and on top of that there was hair still in the drain. Overall, a mid stay, but just cleanliness was very bad.

2/10

Poor

12 Apr 2026

Gregory

Nasty dirty and outdated

Partner

10/10

Exceptional

08 Apr 2026

Jacquelime

Very convenient location and excellent value for the price we paid

Partner

10/10

Exceptional

06 Apr 2026

Anita

The staff was amazing!

4/10

Poor

28 Mar 2026

Ussama

Poor

Partner

6/10

Pleasant

27 Mar 2026

LINSAY

Heidi was very helpful. However we did ask for an early check-in and we didn't get it until after check-in time. The property is very old but the location is great. You do get what you pay for in a highly active area

Friends

4/10

Poor

23 Mar 2026

Jamal

Clean room but the images that was shown on the website is so inaccurate, the lighting is bad mines was orange and flickering. The bathroom is very tiny like very tiny I don’t know about the other rooms but mines did not look like the images. I checked out after one day I couldn’t do it.

Partner

6/10

Pleasant

20 Mar 2026

christie

The only real issues I had was, the shower water temp was barely lukewarm and the towels left fibers all over my body so I had to use a blanket to dry. Aside from that, great location and the room was clean

2/10

Poor

15 Mar 2026

Michael

We didn't have TV reception and there was no hair conditioner in the bathroom. Considering these places charge you a \"resort\" fee this is not acceptable.
We asked the reception for assistance and she virtually ignored our request.
I would never stay here again due to POOR customer service.

Partner

2/10

Poor

14 Mar 2026

Patrick

This property is trying to do everything as cheap as possible. Leveraging technology to replace people. The key card on your phone only works sometimes. On average 3 attempts to get a door open. No one mans the property after 10. A big group got stranded on the front patio for hours because the scanners didn't work. The only way we got in was by calling the police at midnight. My AC didn't work on the first night and 3 days later still wasn't working. The staff isn't competent and makes excuses instead of solving the problems. I wrote to management in the middle of my stay. Reached back out the next day, again with no response. The front desk said they got the message but they couldn't be bothered to acknowledge my complaints.

I wouldn't stay here again if it was free. They truly do not care about your experience. They want income with the lowest amount of effort/cost.

Business

2/10

Poor

10 Mar 2026

Teresa

The advertising pictures are not at all what the rooms look like it’s complete false advertisement. The place is a complete dump. Maybe comparable to a rundown motel six. I did not like the Digital Key and if it wasn’t for having a staff member there at 6:30 PM I would not have figured out how to get in the building or anything else. My room was absolutely disgusting so was the bathroom things were broken and oddly fixed. The only thing nice about this place was the friendliness of the staff, the cleanliness of only the lobby and the proximity to everything in South Miami, which is the beach, food and shopping.

Friends

8/10

Excellent

08 Mar 2026

David

Hotel is in a good area in Miami Beach, friendly staff and clean rooms.

Family

8/10

Excellent

06 Mar 2026

Jorge

Upgrade the pool area.

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

Robin

The staff was fantastic- incredibly friendly and helpful, especially Paula. The room was very odd, with weird paint and lots of obvious and not so great repairs, but a good price. The hair dryer was disgusting and the bed had severe sagging that made it uncomfortable for us. The room served its purpose on a night that options were slim (late booking on Valentine’s Day).

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Robin

Great staff, even

8/10

Excellent

16 Feb 2026

Xiao Juan

It took us awhile to wait for checking but it was also very late at night. Didn’t mind the waiting but we couldn’t reach a person on the phone. Someone else who pass by called the front desk person who then came by. Then the check in was quick.

We found ants in our bed. Told the front desk and we got a change of rooms. The mattress may be a little outdated because it was not even. It was close by to most locations for us and public transportation was very convenient.

In another room, the blow dryer blew out the fuse. But since the breaker panel was in the room so it was easily reseted.

Kitchen was equipped. I like that there is a table and chairs. That’s what I wanted to be able to sit and do some work.

Checking out was easy. Overall, good stay.

Leisure Family

4/10

Poor

30 Jan 2026

Tom

very dirty hotel, room floor and walls are dirty. Unfriendly staff not helping with anything.

Partner

2/10

Poor

26 Jan 2026

Ciani

I am ending my stay at the Crest Hotel Suites, and I can confidently say this has been the worst hotel experience of my entire life.

From the moment we arrived, everything went wrong. There was no air conditioning in the hotel due to a broken system, making the stay unbearable. When this was brought to the front desk’s attention, the staff member flatly stated there was “nothing she could do,” offering no solution, no apology, and no concern.

Our hotel key cards did not work for the entire stay, forcing us to repeatedly search for staff just to access our room—an unacceptable inconvenience and a major security concern. The television did not work, and once again, the front desk provided zero assistance or effort to resolve the issue.

To make matters worse, the room itself was filthy. The floors were covered in excessive dust and sand, clearly indicating the room had not been properly cleaned prior to our arrival. The overall condition of the room was disgusting and far below even the most basic hotel standards.

This entire stay was a complete disaster from start to finish. Poor maintenance, non-functioning amenities, dirty rooms, and unhelpful staff created what can only be described as a hotel from hell. This establishment should be ashamed to operate under the name of a hotel.

I will never return and will be warning others to avoid this place at all costs.

2/10

Poor

25 Jan 2026

Valerie

This is a terrible hotel. Run down no update in a long time. The carpets are very old and the bathroom with lots of stains on the wall. the photo on the website does not represent the actual room.

Partner

10/10

Exceptional

23 Jan 2026

Vincent

Great location

Leisure Partner

6/10

Pleasant

23 Jan 2026

Vivian

Somewhat affordable hotel in south beach in a great location, near restaurants and shopping! Be mindful there are no parking available but close by garage charges $20 per day.

Leisure Family

8/10

Excellent

21 Jan 2026

Marco

Facility was nice, but old and outdated.

Leisure Family

4/10

Poor

19 Jan 2026

Bryan

Staff support was lacking. The kiosk was not very friendly use. Very hard to understand and staff very rude. Our room smoke alarm went off 3am like it was on a timer.

Leisure Partner

6/10

Pleasant

18 Jan 2026

Harvey

Staff was very friendly and helpful
Rooms were clean but run down
Location was good

4/10

Poor

01 Jan 2026

Michael

I was unable to figure out where the main entrance was as the building that says Crest is not the front door. The lobby was fine, but our room (a studio/kitchenette) was very dated. It was pretty clean, but dated and lacking what we felt were appropriate amenities compared to what we were paying.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Renata

They could clean up the room everyday

Friends_and_family Friends

10/10

Exceptional

23 Dec 2025

Genesis

⭐⭐⭐⭐⭐
I had an excellent experience at this hotel. The staff is incredibly friendly, always welcoming, and willing to help with absolutely everything, which truly makes the stay even more enjoyable.

The location is amazing! the hotel is extremely close to all the shops and restaurants, all within walking distance, making it super convenient and easy to get around.

I would definitely stay here again and highly recommend it to anyone looking for great service and an unbeatable location!

A special thanks to the guy who stays overnight because he helped me to carry all my bags at 5:30am

10/10

Exceptional

22 Dec 2025

Connie

The staff was awesome and very helpful!!

Leisure Friends

8/10

Excellent

12 Dec 2025

Hercules

Great location

Leisure Family_with_children

2/10

Poor

06 Dec 2025

Richard

nothing appeared clean

Leisure Partner

10/10

Exceptional

06 Dec 2025

Luciana

Really great staff !!! Thank you

Leisure

2/10

Poor

01 Dec 2025

Lance

Staff was great,room and bathroom was very small and shower had mold and didn’t match the pictures as advertised

Leisure Partner

10/10

Exceptional

24 Nov 2025

cecilia

Not applicable

Leisure Friends

4/10

Poor

16 Nov 2025

Leetasha

Was not worth 100.00 deposited the rooms where to small it was not what i expected. Nice try ! Severed olny coffee to sever the guests ! The smell of the rooms and hotel kept giving me a headache !

10/10

Exceptional

12 Nov 2025

Palloma

O que falar do Crest minha segunda vez aqui, amei mais uma vez a Paula e maravilhosa excelente nos ajudou muito com nossas dúvidas , alem do hotel estar super bem localizado

Partner

2/10

Poor

06 Nov 2025

Andrea

I didn't understand this room. Carpeted floor in Miami? Bathroom walls and floor all painted, no tile, and looked like a 5 year old painted it. Bird covered ceiling was slightly creepy. But the bed was comfortable, the room was clean and it was a great walkable location

Business Self

10/10

Exceptional

29 Oct 2025

Dragana

We had again a great time staying at Crest hotel in October/25. The room was extremely clean and the service was amazing . Clean fresh towels daily. Hotel staff Florence, Paula and supervisor Francesco were exceptional. Hotel is lucky to have them. Hotel provide beach towels and 2 folding chairs per room. Complementary coffee in the lobby you can enjoy on the hotel terrace. That is a great feature. Pool is clean and good size. Shower is available at the pool area.
We wish that hotel staff is on site over night instead leaving the hotel unattended overnight from 12 am-8 am for guest safety.
Overall experience is fantastic because of amazing hotel reception team. Kudos to hotel staff for making us feel so special! See you soon again!

Dragana J.
from Toronto, Canada

6/10

Pleasant

26 Oct 2025

Diurka

Room dirty

Business

2/10

Poor

22 Oct 2025

Thomas

Wow. Unbelievable that this hotel is legal to stay in. It was the absolute worse hotel I’ve ever been in. Shower tub tiles falling off. toilet has dried urine all over it. Carpets were nasty.

Business Self

2/10

Poor

22 Oct 2025

Crissy

I did not stay as the proterty did not meet expectations. I didn't feel safe and the elevator clamped as it went up and upon exit that same night, it wouldn't work for going down. I feel i was miss informed of this hotels condition and the even though I didn't stay, the property won't give me my money back yet, or even reason with me yet. Perhaps i need to bring a lawyer in to it. Or perhaps I could make this review a little bit better if they worked me on any part of it. Anything would help. Even a partial refund because they should not be there should not be false advertising.

Leisure Self

10/10

Exceptional

05 Oct 2025

amelia

Nice little boutique hotel walking distance to everything

Leisure Family

10/10

Exceptional

25 Sep 2025

Fabrice

Location is perfect and central. Staff was here to help, but can't do miracles too when it was needed. Regarding the pool, i don't even tried it, it was literally useless, and the floor all around the area was dirty like if it was rusty. Karsher needs maybe ? Anyways, It needs a real update. My Room was pretty comfy, bed was excellent, but also a bit noisy when it comes to drunk people by the pool. No elevator can be a problem too if you are charged and breakfast is not located in the hotel itself. If you are working like me : basically it's ok and affordable, but i won't chose this one for hollidays for its amenities, until your thing is only going the beach.

Business Self

4/10

Poor

22 Sep 2025

Ivonne

Sofa!

The hallway smell was not inviting. It's an old hotel and was expecting something better. When we walked in the sofa was stained and dirty and didn't want to sit in it. The maintenance needs to be called.

Partner

10/10

Exceptional

21 Sep 2025

Dragana

We are regular guests at Crest hotel. Very clean, close to the beach and Lincoln rd. Friendly staff and an amazing management team. Hotel offers complementary coffee in the morning that you can enjoy on their terrace. Pool is available and they provide you with beach towels and 2 beach foldable chairs. Florence is exceptional with her great attitude and personality. Friendly and very professional. Francesco is excellent as well, very professional and always willing to help. Same with Paula. Kudos to hotel cleaning team as well.
Dianelis the manager is exceptional! Many thanks for your welcoming and hospitality that make us feel very special. That is the reason we return to Crest hotel multiple times in the year. We appreciate your help and support accommodating us.
Thank you all for a great experience and time we spent at your hotel. And to the hotel general manager Alejandra kudos for hiring the right people working for you!

Leisure Family_with_children

10/10

Exceptional

11 Sep 2025

Jerome

Incredibly friendly staff. Nice quiet and clean hotel. Definately worth the price. I highly recommend

Business Self

10/10

Exceptional

02 Sep 2025

Gladyani

Very good

Leisure Family_with_children

2/10

Poor

27 Aug 2025

Abril

Our electricity went out, leaving us in the dark with no AC in the middle of the night. No accommodations were given. Left us to check out earlier than needed since we were in pure darkness and very hot in our room.

8/10

Excellent

26 Aug 2025

Michael

We enjoyed our stay, the property was pretty, good access to shopping and bars and restaurants. Pool was lovely and close to beach. Definitely an older building but no issues with our stay.

Leisure Family

10/10

Exceptional

24 Aug 2025

Fernando

Geeat place and were is located really convenient.

Leisure Family

6/10

Pleasant

03 Aug 2025

Verified traveler

Decent stay but lacking some major comforts

Overall, the stay was OK. The location of the hotel is fantastic! The beach is two blocks away and there are so many food, pharmacy, shopping options within a few block radius. The staff were very friendly and helpful. The pool was very relaxing. The hotel also provides beach towels and beach chairs/umbrellas to borrow at no extra cost. However, the air conditioning in our room was almost nonexistent. We turned it down to the coolest setting, and it was still so hot in the room that none of us slept with blankets and we were sweating the entire time. There is also nowhere to hang up wet swimsuit/towels, other than one towel hook on the back of the bathroom door. There also wasn’t a fan in the bathroom, so it was always humid and nothing dried.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Cesar

Perfect place

Leisure Family

10/10

Exceptional

21 Jul 2025

Fermin

Very clean. Able to store luggage before check-in but instead my room was ready early so i was allowed early check-in. Room was dark and cold(in a good way) even in the middle of a hot miami day. I would stay again.

Leisure Self

8/10

Excellent

18 Jul 2025

Jairo

This is a great option if you want something close to everything!! There are different stores around the hotel so u have all u need. The staff really nice, Florence was so attentive with me and my sister.
Great choice!!!

Leisure Family

10/10

Exceptional

14 Jul 2025

Ciro

Love my staycation.

10/10

Exceptional

13 Jul 2025

Amy

Great location for a quick south beach vaca

Crest hotel was located in the heart of everything with amenities to go to the beach about 3 blocks away. Pool area and rooms were easy to access.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

steve

SOUTH BEACH STAYOVER

GREAT PLACE, EXCELLENT STAFF. NICE POOL. ROOMS HAD A BATH TUB. WALKING DISTANCE TO EVERYTHING

Business Partner

2/10

Poor

08 Jul 2025

Rosemarie

I was so disappointed. We checked out early. Mold on pillows and pictures on Expedia site do not match the hotel at all. We had to find another hotel. What a waste of money.

Leisure Family

4/10

Poor

06 Jul 2025

Martha

No ac on the lobby at all

10/10

Exceptional

05 Jul 2025

Genesis

had a wonderful stay at your hotel and would like to highlight the exceptional service provided by Francisco and Paula. They were both incredibly kind, attentive, and professional throughout my visit. Francisco went above and beyond to make sure I was comfortable and had everything I needed, while Paula always greeted me with a warm smile and helped with any questions I had.

Their hospitality truly made a difference and enhanced my overall experience. I sincerely appreciate their dedication and the excellent service they provided. I will definitely recommend your hotel and look forward to staying again in the future.

Thank you again!
Andrea

Business_and_leisure Pet

8/10

Excellent

01 Jul 2025

Matthew

Great location. Comfortable bed. Staff were friendly. No hand soap provided. A little run down but the location made up for the that.

8/10

Excellent

30 Jun 2025

Louis

Great location!! Steps away from Lincoln rd. Quieter than ocean drive. Front staff was really friendly.

Leisure Family

4/10

Poor

29 Jun 2025

Joe

Crest Hotel? More like the Crust Hotel. Crummy room with poor facilities and the cheapest linens and shower products. Not even a plastic cup in the room for a drink of water. And the hostile Italian waiter in the restaurant tried to throw my family andy wife out of the attached restaurant because we were only having drinks and not a full meal? Do yourself a favor and avoid this place.

Leisure Family

8/10

Excellent

28 Jun 2025

Roisin

The reception area and front of the property are really well maintained and aesthetically very pleasing, aligned to the Art Deco style of the area. The rooms themselves however are a little dated and for that reason, harder to keep clean. The carpet for example appeared old and possibly not as clean as it could be and we did not feel comfortable with the children playing on the floor. I think the price paid reflects the age of the property and this was our only negative. The kitchen and dining area was very handy with hob and microwave so we could prepare basic meals and eat in as required. We loved the pool; warm during the day and shady later on so perfect for cooling down after a long day in the sun. The location was brilliant, very close to the beach and also close to the main street with free shuttle to other parts of Miami beach or you can easily walk to restaurants, shops, etc

Leisure Family

6/10

Pleasant

26 Jun 2025

Adrian

Very indifferent check in assistant. No ironing board in room, carpet was bare to the boards in places and the air conditioning is noisy. The $140 resort fee just seems like a cash grab when the only service you offer is a small pool and chairs I can carry blocks to the beach. Also no do not disturb hanger, and bathroom towels are best as floor mats (small and scratchy/old)

Business

8/10

Excellent

03 Jun 2025

Alessandra

Good value!

Family

8/10

Excellent

02 Jun 2025

josmeira

THE BED WAS IN BAD CONDITION

Business Self

4/10

Poor

02 Jun 2025

Alicia

Horrible. Stay away. Needs renovations!!

This place is in need of an update bad! Gross stains on the carpet that could easily be steamed out. Holes in tub, bathroom mirror warped and worn furniture. A/C w8ndow unit that hardly worked!!! You need A/C in Miami heat!! I was only there 2 nights. Positives were the pool and the beach chairs that are 4 blocks away on the beach.

Friends_and_family Friends

10/10

Exceptional

02 Jun 2025

Kenny

It was good

Friends_and_family Family

10/10

Exceptional

31 May 2025

JESUS

GOOD.

Friends_and_family Friends

6/10

Pleasant

18 May 2025

Richard

No comments

Leisure Family

10/10

Exceptional

18 May 2025

Dragana

As usual excellent service by Florence, Francisco, Paula(not sure if that was the name of other lady at reception). Florence welcome us with a great smile and positive attitude that make us feel special as we are the regular guests at the hotel. She accommodated us very well and went beyond expectations. Francisco was amazing as well.He took care of us when we have a problem with terrible noise issues with room above us.
The entire hotel staff were professional and nice. Kudos to all of them and the manager Alejandra!

Dragana from Toronto, Canada

Leisure Partner

6/10

Pleasant

13 May 2025

Verified traveler

The staff were very accommodating and answered my questions. They offer 2 beach chairs and towels, which I enjoyed. The rooms are small, but descent. The hotel and pool needs updating. They have coffee in the lobby in the morning. The hotel is very close to stores, restaurants, and beach.

Friends_and_family Family

10/10

Exceptional

11 May 2025

Yonatan

All you need in south beach at a reasonable price!

It was our second time in this hotel, with 12 years difference since our last stay.
Not much has changed. It’s an “old school” hotel, but in a good way.
Though not so modern (like many of the 3 story buildings in the south beach area) the hotel is maintained very well, it is very clean and the staff is super friendly and helpful. Its location is walking distance to Ocean drive, the beaches, Washington avenue and Lincoln road.
The prices are very reasonable, especially compared to other hotels in the vicinity.
Highly recommended!

Friends_and_family Family

8/10

Excellent

29 Apr 2025

Kirk

Good accommodation’s on a budget.

Finding parking was limited ,nearest Public parking lot was 3 blocks away, Furniture and carpet had stains, but in general housekeeping was good. Bed was very comfortable, nearby attractions and food. Staff was friendly and polite, overall a good stay for the price.

Friends_and_family Family

10/10

Exceptional

23 Apr 2025

Silpa

Excellent Stay – Convenient, Safe, and Friendly!

”

Stayed at Crest Hotel and had a wonderful experience. The location is very convenient—close to everything we needed. The hotel felt safe and was impeccably clean. What truly stood out was the warm and welcoming staff—they made us feel at home throughout our stay. Highly recommend for both comfort and hospitality.

Friends_and_family Family

6/10

Pleasant

21 Apr 2025

Latasha

The hotel was nice and the decor was very classic. The front desk staff was good, but when my family and I checked in the power went out for a few hours. Then I had an issue on Friday night with a gentleman who stated that he was security. My sister and I couldn't get in the hotel because the door was locked and we didn't have our card, instead of him asking which room and names he asked us for our room key and he was very rude. We waited for the rest of our family to get back 20 minutes later to get into the hotel

Friends_and_family Family

2/10

Poor

20 Apr 2025

Joseph

one side of the hotel is very old, is like they collected all of the old Furnitures and equipment and put in in the old hotel i spend 3 day and nights the elevator did not work for 2 days the outlets in my room did not work at all the mini refrigerator did not work for all 3 days my room was 706 please follow up with management

Leisure Partner

10/10

Exceptional

16 Apr 2025

Melinda

Reception staff and services were exceptionally good. Beds and bedding are super comfy. All bathroom fixtures worked well. AC too. Nights were quiet, mornings too, except on 2 occasions when some families let multiple children use the hallways as their playground. Some updating is overdue - however cleanliness was perfect and made up for any of the dated aspects of the room. Price to value is excellent. I highly recommend Crest Hotel and will return. Many thanks to all the staff.

4/10

Poor

14 Apr 2025

Steve

Bathroom is poor condition. Sink, shattered/broken. Shower missing caulking. Room carpets really worn and stained.

Great location but the room condition is really below average.

Leisure Family_with_children

6/10

Pleasant

13 Apr 2025

Anna

The receptionist is bad their system is bad and then the took me around the side of the building and the floor feels like its going to give in

6/10

Pleasant

10 Apr 2025

John

Property is situated in a great, great location. Everything you need is steps away. Property can use a face lift, but provides you with what you need to get through a trip. Pool is disappointing, beach chairs are over half mile walk away. But overall great potential.

Leisure Partner

4/10

Poor

07 Apr 2025

Brian

Hotel rooms have stains on carpet and do not look clean. You get what you pay for. Definitely not clean

Leisure Partner