Townhouse Hotel

United States , Miami Area - FL
Miami Beach, 150 20th Street
Show on Google | Map

100 reviews shown

10/10

Exceptional

29 Jun 2026

Shawnotra

Decorated nicely

6/10

Pleasant

28 Jun 2026

Nycolas

Hotel staff were wonderful. Be aware of the construction next door and the offsite parking.

2/10

Poor

28 Jun 2026

Savon

Straight up scam. Very disrespectful. Don’t like to accommodate. Had to find another place to stay at.

Friends

6/10

Pleasant

28 Jun 2026

Greig

The pictures did not match the actual room

Family

6/10

Pleasant

27 Jun 2026

Annette

There was a used wet washcloth in our bathroom when we arrived, a towel had stains on it . Other than that it was clean . The gym was not accessible due to broken floors and broken equipment. The TV didn’t work. A maintenance guy had to fix it , about 30 minutes.
The coffeemaker did not reach the outlet

Partner

2/10

Poor

26 Jun 2026

Jesus

The Staff at the Front Desk, they can't find the reservation, and not just that they do that just to force you to book right there with them and to over charge. Also they want to charge for any towels that you could need

Partner

4/10

Poor

26 Jun 2026

David

Hxhcjcjckckckckckckckkckckc

8/10

Excellent

26 Jun 2026

Sean

Really nice and convenient. Room was clean and plenty of space. There was a $39 "resort fee", but I saw that before I booked ... actually it's probably worth it if you stay the whole day because it gives you chairs and an umbrella out on the beach and you don't have to lug anything over. The only reason 4 stars instead of 5 was that I tried to contact the hotel twice about check in times (I thought I might be a late arrival) and I never got a response either by phone or email. But there was someone at the desk after 10 so no worries.

Self

4/10

Poor

25 Jun 2026

Ericka

Conveniently located near beach, restaurants, convenient stores, etc.. Street or garage parking nearby. Hotel currently sandwiched between two major construction projects underway. It is a boutique older structure so I managed my expectations. However, I didn't expect to not receive good customer service or hot water, unstained towels, and a showerhead in the ceiling.

Went early to add my spouse to the reservation since the room was not ready. He went (around 2:40pm) was confronted by a manage who was extremely difficult and malicious (delaying the check in, told him multiple times to cancel the reservation which was not an option for us, told him the hotel was full, putting him in a room near in-hotel construction noise, told no other room was available when it was, blocked out of an available room when another employee found one in the system, etc.). Another (lady) employee became the unsung hero to assist after seeing the mistreatment and reached out to upper management or owner via phone regarding the matter. Thankful for her!!!!

Although never articulated by the guy manager, my husband detected a strong sense of hate of some sort. My husband conveyed to that manager that his demeanor seemed racially and or religiously based hatred and that it had no place in business. Instead of clarifying the root of his disposition or my husband's suspicion, the manager just stared at him and repeated that

Business Partner

2/10

Poor

24 Jun 2026

Rachel

Do not stay here! Parking is terrible, no valet, Tons of construction on the street, my television did not work. I asked staff to assist, his response " I'm here by myself, we'll check in the morning". My floor woke up to loud music blasting in the hallway at 7am, I had to ask staff to turn it down. Although, I was steps away from the beach, I was very disappointed in the service and parking. Room was clean and there was a CVS across the street.

Friends_and_family Friends

6/10

Pleasant

22 Jun 2026

Ronald

I didn’t have my complementary coffee. It was not in the room and the washcloth or dirty, not available I had to ask for them. It wasn’t done.

Partner

4/10

Poor

22 Jun 2026

stephanie

No place to park had unload in middle of street then carry luggage upstairs to get into the building

Partner

10/10

Exceptional

21 Jun 2026

Fernando

The only thing is not have pool but after that everything good

Family

6/10

Pleasant

16 Jun 2026

Monique

Good for those looking for a budget friendly place near the beach. TV didn't work, AC didn't cool as expected. There's construction on the street so it's pretty congested and they are re-painting rooms so there was a strong paint smell throughout the halls. Staff was friendly. There's plenty of stores & restaurants within a short walking distance. Average cost of parking was $45, no valet so be prepared to walk

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Kristie

This is really out of expectations. I read the reviews but when I went there it completely change what I was expecting.
The room was very clean and the staff were all amazing. The only thing was the construction nearby.
The location is a minute to the beach and is very nearby local restaurants and local business. Very close to the convention center and CVS just in the corner.
You don’t have to worry about anything.
I am definitely coming back and they also have a reward system.

Business Family_with_children

2/10

Poor

14 Jun 2026

Estreya

Self

8/10

Excellent

14 Jun 2026

LaPhia

The room was clean and well maintained. Mini fridge did not work well but room overall clean. I was not a fan of the room they put me in. I believe it was for persons who are in wheelchairs. The shower was my least favorite part. It was just a shower curtain seperating the shower from the rest of the bathroom. Water was everywhere there was no way to contain it behind the shower curtain. Terrible slip potential. No bathmat provided, so I used a towel. Also, the A/C dripped water in the bedroom which was also a slipping hazard due to there not being any carpet on the floor.

It was a excellent location to restaurants, stores and other hotels. I would stay again but request a room with a actual bathtub.

Self

4/10

Poor

13 Jun 2026

harvy alexander

Cuando llegue el aire no servicia tuve que decirle a la persona encargada para que me pueda ayudar, adicional me cobraron $79 dólares indicando que era parte de la tarifa del hotel porque se utiliza una toalla y sombrilla para la playa, le expliqué que no iba a utilizar ese servicio he igual me cobraron.

Self

4/10

Poor

13 Jun 2026

Johnson

Took almost an hour to check in even though there are only two in front of us. Got there late at night and checked out at 11 am. Still have to pay $39.99 resort fee even though not a chance to use the beach.

8/10

Excellent

10 Jun 2026

Elaine

Construction area at the time we stayed. We stayed for the beach and was very very close to the beach as well as Lincoln Road. It was a great location. The rooms are really cute. Please note there is a resort fee which I was not aware of. However, the resort fee does cover an umbrella and two beach chairs so that was worth it. We would stay again.

Family

4/10

Poor

06 Jun 2026

Vyacheslav

No hot water in the room, ac very slow cooling, and smells very bad

Partner

2/10

Poor

03 Jun 2026

Sumathi

Be careful with your payment without my knowledge using my card details they have charged for 3 nights where my stay was one night and Expedia doesn’t even bother to reply to emails

10/10

Exceptional

01 Jun 2026

jennifer

As a frequent traveler, townhouse hotel has by far been the best hotels i’ve ever stayed. 10/10 for customer service, staff overly friendly and helpful.
The hotel was soo clean, rooms are huge and nice.
my stay here has been the best and made my trip so comfortable

Friends

4/10

Poor

30 May 2026

MELANIE

Very minimal amenities, fine place to stay if all you're looking for is a bed by the beach. The night I arrived I had a few issues with my room (tv remote broken, coffee machine not working) and advised the front desk staff the next morning, who said they would send someone up to fix the issues. When I arrived back to my room in the afternoon, neither issue was fixed, and the air conditioning had started leaking from the ceiling. I went back out and advised the front desk of the air conditioning issue, they said they would send someone up right away. When I got back, the water was cleaned off the floor and the issue seemed to be fixed (no more dripping), but I wasn't able to turn on the air conditioning at all, in 90 degree weather, and was unable to open the windows. Blanket had stains on it and bathroom outlet had mold on it.

Self

6/10

Pleasant

24 May 2026

Corina

Hotel could use some upgrades, staff was very helpful though.
There was also construction outside so pretty dusty in the lobby and always with smell of food.

Family_with_children

10/10

Exceptional

24 May 2026

James

I've stayed in SoBe many times, at The Ritz, Lowes and Fontainebleau,
Also at the other end of the Spectrum
- Tropic, Aqua and Penguin.
Was very impressed with Townhouse Hotel. A Boutique hotel that just had a great makeover. There currently bilding Monster High Rises around it,
But the Hotel was Clean and modern rooms. Every enchounter with Staff, starting with, I think it was, Michael at the front desk gor check-in was Great.
For the Location and Price the Townhouse Hotel was Great.

Friends

10/10

Exceptional

21 May 2026

Victoria

The only thing I wasn’t happy about was no parking and no table inside the room

Friends

10/10

Exceptional

20 May 2026

Andrew

Great little hotel! Clean bed, nice staff ,
And a great location to restaurants and shopping as well as the beach .
This is ballin on a budget !

Self

2/10

Poor

18 May 2026

Beth

Under construction, NOT Beach front, parking is far ways, like 3 + blocks

Partner

10/10

Exceptional

18 May 2026

Luis Nicolau

The hotel has a great location... the room was really nice. What I did not like was to be surprised with a $35 per day resort fee at check in. THe coffee shop in the lobby had the worst coffee and required that you pay cashm which I find off putting. Would I stay again, yes I would. I did love the location and the room. The gym is minimal... and e " , would be unconfortable if there were more than 2 people exercising at once. The mattress and the bedding were great.

Self

2/10

Poor

18 May 2026

Sara

Beware there's construction inside and outside of the hotel. I stayed in this hotel in its glory days when the decor was nice, seating on the rooftop, and more on-theme decor all-around. I'm sorry to say but it is now very run-down. Aparrently they have new owners and will have new improvements made, who knows what and when. Breakfast is no longer included, and from the looks of it not worth the proce either. staff at the cafeteria or kitchen area were a bit rude when we asked for ice since there are no ice machines available anywhere else, he told us that they're seperate than the actual hotel and could only give us a little bit of ice as a one-time courtesy. When we checked out the beach umbrella and chairs the attendant said they had no more towels at 12pm that they were still doing laundry so we were only able to get two when we needed 4. The beach chairs are also a walk away on 17th street when the hotel is off of 20th street. Sadly, I would not I would not stay here again. Also, expedia listed this hotel as all fees included and when i checked in there were more fees to be paid. Had it not been an emergency to stay the night and fees if i left early i would have left immediately.

Family

10/10

Exceptional

18 May 2026

TATIANA

Very accessible. Close to the beach 1-2 minutes walking distance.

Family_with_children

10/10

Exceptional

17 May 2026

Jesse

Great stay and easy to get to the beach

8/10

Excellent

17 May 2026

Averi

They don’t offer onsite parking so you will have to pay 25-40$ a night to park at a nearby garage. Other than that it was nice and in a good area conveniently located by many nearby shops

Partner

6/10

Pleasant

17 May 2026

Samita

Staff was good but there is no provision of a wheel chair or a baby stroller. Entrance is not so exciting and was dirty. Not convenient for families with babies or people with disabilities.

Family_with_children

8/10

Excellent

15 May 2026

Eugenaida

Great location,good staff.It just the construction outside make it hard to fall in sleep

Partner

10/10

Exceptional

14 May 2026

Jeremiah

Great beach access along with towels and chair service. The cafe inside is great for breakfast, super close to shopping. Would stay again.

Partner

10/10

Exceptional

14 May 2026

Pompilio

Todo estaba muy limpio y Cuidado y muy organizado !

Partner

10/10

Exceptional

11 May 2026

Maria Carolina

no parking

Friends

4/10

Poor

09 May 2026

Bruce

Deteriorated over the last couple of years, no longer breakfast included, poor service

Business

6/10

Pleasant

30 Apr 2026

Martin

Clean room but service has deteriorated over the past year.

Business

10/10

Exceptional

30 Apr 2026

Ilirijana

Super cute rooms, smaller beds but still very cozy, loved it! Close to lots of restaurants and super close to the beach just about a block walk or less.

Family

10/10

Exceptional

28 Apr 2026

Iyabo

Townhouse is in the perfect spot off the beach right next to The Setai & above the cool store Kith The staff are super friendly & knowledgeable the room was a sweet boutique neat & tidy the bed was so cozy and I truly appreciated the fruit plate a lovely surprise

Self

2/10

Poor

27 Apr 2026

Sandra

I had the penthouse suite, it was terrible, tv didnt work, the room was so dusty, the rug was dirty old, and had old spots on it! The balcony was full of dust due to the construction, no staff at least tried to clean it up.. came in our room when we left, never said to come and do the bed . It was overall terrible will never go back nor recommend it

Partner

10/10

Exceptional

25 Apr 2026

Dionne Shaw

1. Front Desk Staff: Brian and Marc provided TOP-NOTCH hospitality during my stay.
2. Hotel/Rooms: quaint and cozy boutique style. Reminded me of Paris.
3. Cleanliness: 5 of 5

Self

8/10

Excellent

25 Apr 2026

Frank

Great location.

8/10

Excellent

21 Apr 2026

Philip

Great location

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

Leah

Older hotel (many stairs to lobby/check in) great location (3-minute walk to the beach, and an additional 5-minute walk to the complementary chairs and umbrella). Parking offsite is expensive. Thin walls (loud neighbors at 3am which hotel staff was quick to respond to).

4/10

Poor

17 Apr 2026

Sequoia

This hotel was filthy and staff was no help. Our tv never worked after complaining to the front desk a few times, they sent a maintenance guy to fix it. But he didn’t , i requested fresh linen and housekeeping showed up as we were leaving out . I booked the room for 2 nights and ended up only staying one. I would definitely recommend looking for another hotel

Friends_and_family Friends

10/10

Exceptional

16 Apr 2026

Kristin

See

8/10

Excellent

15 Apr 2026

Timothy

No microwave in room

Self

10/10

Exceptional

12 Apr 2026

Kelly

Clean room easy access to the beach

8/10

Excellent

11 Apr 2026

Nicole Nikita

Yes

8/10

Excellent

06 Apr 2026

Nathaniel

Old contemporary style was better

4/10

Poor

06 Apr 2026

Ralishia

Not to my standards based on the location. I thought it would be much better. If you stay more than one night, the housekeepers won’t clean your room.

Disappointed

Family_with_children

2/10

Poor

06 Apr 2026

LaNessia

Don't let the filters fool you! This property is not what it seems. Be sure you are comfortable with your roommates. The rooms are tiny. The bathroom door does not offer any privacy (bring poo-pourri). The ceiling leaked water on our last night. No hangers. No real head board they used. Standard sized pillow on poles. Outlets didn’t work. TV didn’t work the first night maintenance did fix the TV but it kept timing out and loosing the signal. The staff was okay. I wouldn’t stay here again if the stay was free! DON’T DO IT!!

Friends

10/10

Exceptional

05 Apr 2026

Paul

the room was a good size. The location was central to most attractions. Suited my needs perfectly

Self

10/10

Exceptional

05 Apr 2026

Daniel

Great

2/10

Poor

04 Apr 2026

Phillip

staff not helpful to a customer needing an accommodation who is there and paid for instead of wanting to help those that re not there yet. the room was also not the cleanest and their were mosquitoes in the room. not as nice as pictured either. only positive was proximity to convention center. would never consider staying there or recommend to anyone.

Self

6/10

Pleasant

04 Apr 2026

Kristina

Staff would not store luggage so we could park car. No coffee in room. Machine but no pods. They ran out. Yet we could buy the $6.00 coffee in the lobby. Construction next door with no warning. Floor looked clean but was not.
The only thing this place has going for it is location. Yet plenty of other places nearby. Bad Marks for an associated property of Best Western. And no we will not be staying here again.

8/10

Excellent

01 Apr 2026

Deval

Property is relatively dated but it’s kept clean and has friendly staff. A few steps to the beach was the biggest plus for us.

Family_with_children

4/10

Poor

31 Mar 2026

Jason

Kinda just sucked all around. Surprised it was ranked so high for what we actually got. With all the places going up, this place wlll go out of business if it doesn’t change.

10/10

Exceptional

31 Mar 2026

Ernest James

Awesome Staff and Location !!

6/10

Pleasant

31 Mar 2026

Maria Carmela Lina

Not the best experience we had to evacuate twice in the middle of the night because someone decided to smoke and they couldn’t figure out how to stop the alarm

Partner

10/10

Exceptional

31 Mar 2026

Nikki

The hotel is very nice with very large rooms. Parking is not available on site, but there are garage options a few blocks away. Beach access is convenient and a large number of restaurants are nearby. I would highly recommend this hotel.

Partner

10/10

Exceptional

29 Mar 2026

Dawn

They accommodated our flight getting delayed and didn’t canceled out rooms . Our rooms was clean quick check in and out .and close to the cruise port

Family

6/10

Pleasant

28 Mar 2026

kim

The room was okay. Area rug under bed was dirty. Some of the tiles in the bathroom had mildew on them. I expected better room accommodations for the price I paid.

Partner

4/10

Poor

24 Mar 2026

Ram

Very dated, used curtains for hiding the walls. No proper tables in the room. Everything is a makeshift facility

10/10

Exceptional

22 Mar 2026

Sahara

In the middle of action and close to great restaurants!

2/10

Poor

16 Mar 2026

Jason

When we arrived, we had to wait for about five minutes for an attendant at the front desk to get checked in.We had a fire alarm go off twice in the middle of the night when staying there the night before our cruise. Also, the paint was chipping off on the ceiling in the bathroom, and there were some stuff that look like mold on the ceiling.

6/10

Pleasant

15 Mar 2026

Cecilia

Hotel is simple and room is basic. It’s just a place to sleep not to have an experience. Bed was comfortable but not comfortable to sleep through the night. I heard lots of strange noises. A lot of yelling and pounding through the walls. Walls are paper thin so beware. Was not pleasant to hear when you want to sleep.

The room overall is okay. Not too much lighting and bathroom was a little dirty. Hair was still on the wall from and makeup stains were on the towel. Granted my fiancé and I were only there for one night so we didn’t make it a big deal. Just be aware where you stay and you pay for what you get.

Partner

8/10

Excellent

15 Mar 2026

Pauline

This is a good budget hotel off south beach. I like that it’s located 2 min walk from the beach. The resort fee $35/day includes two chairs and umbrella and towel. Lots of restaurants around so no need for uber. CVS too is right in front of the hotel. No parking if you have a car. They do offer garages you can pay to park. Beware they are doing construction of a new hotel behind this one but I didn’t hear the construction until 9am on the weekdays

Family_with_children

10/10

Exceptional

10 Mar 2026

Mitchell

Absolutely best experience for a smaller lowkey hotel.
Clean, staff was great and very helpful.
Full access to beach chairs and umbrellas. Fresh beach towels.

Would definitely book here again.

Excellent service at front desk!

Thanks again.

Partner

10/10

Exceptional

08 Mar 2026

Aron

Great location with very friendly staff. Room not equipped with hangers nor chair to put clothes on but otherwise well equipped room.

8/10

Excellent

08 Mar 2026

Vincent

The staff was great. The hotel was clean. The gym was not good. And they should include a complimentary coffee of some sort.

Self

10/10

Exceptional

08 Mar 2026

Edgar

Very nice hotel in an excellent location wirh tons of amenities within walking distance and right next to the beach.

Family_with_children

10/10

Exceptional

01 Mar 2026

Gaylord

The room was so wonderful and so clean and the service is very good and perfect

10/10

Exceptional

26 Feb 2026

henry

All good

Self

8/10

Excellent

22 Feb 2026

Fernando

Poor lighting in the room.

Partner

8/10

Excellent

21 Feb 2026

Edith

Location, not literally on the beach as shown on Expedia but a close walk. Staff still in training it seems. Great place if you just need a place to stay with a great location.

10/10

Exceptional

18 Feb 2026

Roger

Townhouse hotel is one of my favourite over my 2 months' travel. The room was clean, quiet & comfortable especially the mattress. They wee also fair with regards to their pricing during the cold front.

But most outstandingly, all the staff were courteous , professional & helpful, specifically Esrine, Jonathan & Brian.

They went out of their way to make my stay memorable and are great ambassadors of their city, its culture & food. They really want you to discover their city and its surroundings.

A special thanks to all, it was great to chat to you all.

Self

8/10

Excellent

17 Feb 2026

Sarah

Staff was great! Rooms are clean, beds are comfortable, and location was fantastic for the price

Friends

10/10

Exceptional

17 Feb 2026

Kenneth

Staff was friendly and very helpful! Especially the young gentleman working the front desk. It’s in the perfect location, rooms are a good size. Beach access and chairs were perfect! Heads up that there is some construction but it didn’t bother us at all.

10/10

Exceptional

16 Feb 2026

Raquel

Staff was professional and friendly. Location was great, walkable distance to a lot of things to do.

Partner

10/10

Exceptional

16 Feb 2026

Scott

Staff was really nice and had beach access with 2 chairs and umbrella.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Glen

The bellman had our bags out before we were even out of the car. The front desk was really nice. Great location on the beachwalk and direct access to the beach. Plenty of food and shopping within walking distance. The room was nice too. The shower has a small raised wall but not nearly enough to not make a mess of your floor, which was tile throughout the entire room

Leisure Partner

10/10

Exceptional

14 Feb 2026

Kraig

Clean spacious room. Quiet and climate controlled

Leisure

6/10

Pleasant

13 Feb 2026

Nikhil

Room was fine, everything was functional. Reception desk staff were helpful. Gym on the rooftop is like a closet, only a few things you can workout. However my main issue was on both nights of my stay, a very loud alarm sound went off around 1am which woke me up on both occasions. I wad avdised it could have been if someone let off the smoke/fire alarm.

Leisure Self

10/10

Exceptional

11 Feb 2026

MARIA

Clean room and staff was very nice.

10/10

Exceptional

10 Feb 2026

Joel

Good stay. Great location. Clean.

10/10

Exceptional

09 Feb 2026

Cam

My stay at Townhouse was all I could ask for. I was stuck in Miami for an extra day for work (oh no) and I found their listing. Upon arriving around 11am I was welcomed joyfully by the front staff and allowed early check in. My room was clean and comfortable and all you could ask for, for the rate and how close to the beach and attractions it was. I had zero issues minus the construction noise next door during the day, which has no reflection on this place at all. Extra shoutout to the doorman, his conversation and charisma was an excellent touch and I hope he’s valued for the excellent customer experience he brings to this property. When back in Miami I will definitely add this hotel to the list of places to stay. Thank you

Business_and_leisure Self

10/10

Exceptional

09 Feb 2026

Taylor

Very safe place to stay. Very clean. Only problem I had is the lady trying to take resort fees for a hotel at the rate of 99 dollars per day plus a 200 dollar hold just in case of room damages. Other than that, it was perfect.

Leisure Family

8/10

Excellent

05 Feb 2026

Kevin

Room was clean but sparse, breakfast was garbage I paid 23 for 2 over cooked eggs and a piece of sausage, great location, hotel was dated could use an update

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Thomas

The room was clean. The lamp over one bed did not work and was not repaired when I requested it. The staff was helpful and polite. The location was good.

Leisure Self

10/10

Exceptional

02 Feb 2026

Danny

Great location !…

Business_and_leisure Partner

6/10

Pleasant

01 Feb 2026

Kyle

Staff was friendly but location is bad.

2/10

Poor

31 Jan 2026

Bob

Lack of staff support prior to staying and during stay, Not described as listed, constantly deducted from

10/10

Exceptional

29 Jan 2026

Paola

The rooms were spacious and spotless.
Staff very friendly and courteous.
The hotel is located one block from the beach, close to restaurants and stores. We had a very pleasant stay!

2/10

Poor

27 Jan 2026

Tiffany

Just horrible… I will never go back here again

Leisure

10/10

Exceptional

25 Jan 2026

Alicia

Quick check in, cute, clean and comfy room. Staff were helpful and friendly. PERFECT location for beach and restaurant access. Supplied beach towels and gave recommendations for breakfast, ect..Even held our bags after check out so we could explore the city without carrying luggage! Will stay here again, thank you Townhouse!

Leisure