Name: Tradewinds Apartment Hotel
Address: 2365 Pinetree Drive, Miami Beach, 33140, US

4/10

Poor

16 Jul 2026

Barbara

This hotel simply has not been maintained. The kitchen did not have enough dishes, and they provided no soaps, sponges, paper towels or cleaning supplies to even wash the dishes. The tile floors were cracking all over the room, and some with open sharp cracks that we had to be careful of with bare feet. There appears to be subfloor damage in most of the apartment we stayed in. No ice machine was available. The tub didn't drain, they only brought us towels when requested and never fully cleaned the room. Some days the water barely trickled out of the faucets. The A/C did work, thank goodness. I really liked the configuration of 2 rooms and 2 bathrooms for our family. The staff was kind, but overworked, and it was not unusual to wait in line at the front desk behind lines of 10-15 people, to get keys re-magnetized, etc. Vastly understaffed at the reception desk. I appreciated being able to leave my bags in a closet while I waited for my flight. The staff were very kind, but the facility has lots of deferred maintenance. This is the most expensive \"cheap\" hotel I have ever stayed in.

Family

6/10

Pleasant

16 Jul 2026

David

Tradewinds provided us with an 2 bedroom apartment that matched the photos and description and the receptionist on arrival was helpful. We paid for a late check out as our flight was in the evening. The apartment decor was tired and the sealant around the bath was discoloured giving an impression of being unclean. With a good handyman the whole apartment could have been much more appealing and a good deep clean would have lifted the feel. Others have mentioned a smell of bleach and we had the same. However that quickly disappeared. The kitchen was fitted with a good cooker, fridge and microwave. All were clean and working. Surprisingly given what was advertise there was no room safe. This is definitely worth checking. The showers in both bathrooms worked well. The beds were comfortable. The air conditioning was effective but quite loud. The views from our room were awful. My bedroom overlooked the bins, whilst the living area had a view of the rear of a petrol station. Outside the living room was a well used walkway. As a result we kept all blinds closed all the time. The day before leaving we checked with the hotel that the late check out was arranged. We also had to have our keys changed as the door locks had been replaced whilst we were out. On our final day not only did the door key not work after 11am but we had 2 separate visits from housekeepers. So no relaxed morning for us! A tired hotel with poor communication between departments and full of younger guests.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Tina

Great staff and great stay!!

Family_with_children

8/10

Excellent

08 Jul 2026

Eric

The property is big and spacious. The pool area is cool. A bit small but well maintained and relaxing to hang out in. The property is close to the beach and public transportation

Partner

4/10

Poor

07 Jul 2026

Dilpreet

The room was okay. The staff were helpful. The kitchen was ok but the refrigerator smelled and the photos were different than what we got.

Friends

4/10

Poor

03 Jul 2026

Kathryn

Roaches crawling in the apartment. I’ve lived and visited SW FLORIDA numerous times the past 30 years- I believe that the chaotic management and lack of consistent garbage disposal factors in. I paid good $$ to fear that another roach would drop from ceiling into the bed I slept in, crawl out from the coach I was sitting on or crawl across my monitor as I worked remotely. UNACCEPTABLE. In case you’re wondering, I video taped this! No housekeeping. Minimal communication from front desk. Not great.

Family

8/10

Excellent

28 Jun 2026

Lorraine

We had a great time, walking distance to pretty much anything or get a free trolly to get to places.

8/10

Excellent

14 Jun 2026

Tonya

Great location, spacious room, the bed was comfortable but sofa bed needs to be updated. overall a great stay.

Family_with_children

2/10

Poor

13 Jun 2026

Destiny

The pullout couch was broken. Couldn’t sleep well at all. I’m really disappointed. And it had roaches, big roaches everywhere and little roaches. I have pictures and videos. Is there anyway that I can get my refund back or something?

Family

2/10

Poor

12 Jun 2026

Kenza

Dirty, bed broken , smells bad and the card keys don’t work

Friends

6/10

Pleasant

09 Jun 2026

Michael

I have been staying at this hotel for many years, but this year was the most deteriorated I have ever seen it. From the living room furniture to the cleanliness and the smell of the carpets, everything reflected a lack of maintenance.

The first room assigned to me was full of mosquitoes and very dirty. The kitchen looked as if mud had been splashed all over the appliances and surfaces.

The second room was in better condition, but the living room furniture was also quite worn out, and many of the kitchen utensils showed significant wear and tear.

I believe the property would benefit from better cleaning, maintenance, and the replacement of some of its furniture and equipment.

Family

4/10

Poor

07 Jun 2026

Rebecca

I arrived early for my check in which I understood and I asked for the hotel to call me when the room was available, the front desk agent took my number but was rude about it. She never called, I had to call the hotel and the next agent told me my room had been ready so that was frustrating.
The room itself was alright. It didn’t have mirror except for the bathroom, which was difficult to deal with.
As well, the room was not supplied with clean bedding for the sofa bed and when I went to go get them, at first the concierge did not want to walk to the laundry room to get more. I was told it’s 11pm so it’s closed for the night…which didnt make sense if travelers are still coming to check in late, the hotel should always be able to service them.
The hotel doesn’t have space to store luggage if needed while waiting to check in or waiting to leave so that’s inconvenient. Having to walk around with all the luggage was annoying.
It’s a clean environment and safe to stay in, just could use more services for travelers.

Friends

10/10

Exceptional

06 Jun 2026

Marcelo

The whole team were amazing! Thank you

Self

6/10

Pleasant

03 Jun 2026

Simon Martin

Positives are the bed was comfortable and the apartment had plenty of space. It is close to a trolley line making it convenient to get around easily and there are plenty of nice restaurants within a 10 minute walk.
Negative are the apartment had hair on the bathroom floor when we arrived, it needed updating as a few floor tiles were cracked, there were no teaspoons at all, only one cup of free coffee was supplied with the coffee machine and room mini bar very overpriced.

Partner

2/10

Poor

01 Jun 2026

Lauren

• Defective room door upon arrival with a 2-inch gap, creating major security and privacy concerns.
• Hotel phone numbers were either out of service or unanswered, making it extremely difficult to reach staff.
• Reported the unsafe door immediately but was told twice over two days that the hotel was “fully booked” and nothing could be done.
• Staff later admitted I should have been moved right away.
• Key card frequently stopped working.
• Moved to a second room where the bedroom air conditioning only blew warm air in Miami heat. Reported the issue but it was never fixed.
• Woken up at 7:00 a.m. by loud construction and renovation noise including drilling, sawing, hammering, and banging.
• Moved again, only to experience ongoing issues with hot water and air conditioning for the remainder of the stay.
• Reported the hot water issue multiple times with no resolution.
• Encountered a significant bug infestation in the bedroom, including bugs on the bed, floor, and inside lampshades.
• Property appears poorly maintained and in significant disrepair.
• Most staff were dismissive and unhelpful. The only exception was Ezekiel, who was professional, caring, and genuinely tried to help.
• Photos and online listing did not accurately reflect the condition of the property.
• Overall, this was the worst hotel experience I have ever had. Basic expectations such as security, functioning air conditioning, reliable hot water, cleanliness, and responsive staff were not met.

Self

8/10

Excellent

29 May 2026

Niurka

Tuve una muy buena experiencia en general. Las instalaciones, la limpieza, la ubicación y la atención del personal fueron excelentes.

Sin embargo, considero importante mencionar que las llaves digitales fueron un problema constante durante mi estadía. No solo me ocurrió a mí en varias ocasiones, sino que también observé a otros huéspedes enfrentando la misma situación. En algunos momentos resultó frustrante tener que regresar a recepción para resolver el acceso a la habitación.

Es un detalle que definitivamente necesita atención, ya que afecta la experiencia del huésped. Aun así, el resto de los servicios compensó este inconveniente y disfruté mi estancia. Espero que puedan mejorar este aspecto para ofrecer una experiencia aún mejor en el futuro.

Self

4/10

Poor

10 May 2026

Evin

Basic needs is a stretch. No hot water. Leave lights on so no roaches.

6/10

Pleasant

07 May 2026

Aaron

The staff did the best they could do. But arrived to my 2 bedroom, 2 bath room not being available because they overbooked. My options were to either get two separate rooms or getting a refund and being forced to find something else on the fly.
The room keys NEVER worked. I even got locked inside my rooom one time. After that I made them replace the lock on the door.
The pullout sofa did not pull out. They had to replace that too.
So I don’t blame the staff because I believe they do the best they can with what they are given.

Family_with_children

4/10

Poor

27 Apr 2026

Aubrie

Although it's a great location for walk-ability, it's a strange place. The biggest down fall for us, however, was the room. It was dirty and dusty, had an overwhelming air freshener smell, the shower nozzle was loose and the shower head sprayed out of the shower due to also being loose. The kitchen sink was loose as well. The staff was friendly, and besides being busy as check in, it was fairly smooth. But I don't think I would stay here again unless I was on a budget looking for a central location.

Family_with_children

10/10

Exceptional

26 Apr 2026

Kemal

Clean room

10/10

Exceptional

23 Apr 2026

Roberta

I thoroughly enjoyed the location and service. The team was incredibly friendly and prompt, and I’m eager to return!

Family_with_children

2/10

Poor

20 Apr 2026

WANDA

Localización buena

Business

8/10

Excellent

18 Apr 2026

Marc

The room is good and spacious

Business

2/10

Poor

18 Apr 2026

Jacquelyn

The only thing i liked about this hotel was the full kitchen. But that becamed a disappointment because of the dirty appliance and tras

10/10

Exceptional

16 Apr 2026

John

It was lovely stay.
Front desk was great.

4/10

Poor

16 Apr 2026

Auguste

Only nice things were the people and pool. Rooms were not as advertised. Practically falling apart. We moved rooms, still just as bad.

10/10

Exceptional

16 Apr 2026

Crystal

This was such a beautiful place to stay at and within walking distance to the beach. The ambience of the entire property was amazing little courtyard areas that had gardens with lights felt like you were in your own little apartment. Will definitely come back again with the rest of my family.

Family

8/10

Excellent

16 Apr 2026

Todd

Two night stay. Loved the outdoor tropical sitting area

Partner

2/10

Poor

15 Apr 2026

ISAK

I usually never trash and badmouth anybody, but this time I need to speak out becuase i dont want anybody be in my possion again. First, when I arrived waited for a few hours until we checked in because the rooms weren't available, six people with 2 rooms reserved. Second, the whole place was not as luxurious as it was described, third, the cleanliness of the room was like they make belive, dirty stove, bathrooms, lizards all over the premiss, no towels until next cleaning crew in the morning, asked from desk they told me it shoud be in the room but it wasnt and they couldt give me fresh one because the crew left for a day, but they were able to give me pool towels in mean time.

I was trying to leave the place to any other hotels, but they would not let leave without a refund, i even wanted the half of a refund but they told me no can do.
eventualy i left to anonther hotel had good time.

Bad experience

Family_with_children

10/10

Exceptional

08 Apr 2026

Denisse

Great place

8/10

Excellent

07 Apr 2026

Allison Renee

Good Location. Smelled musty when we first got there and could have been a little cleaner. Overall a good stay. The pool is great!

Partner

4/10

Poor

07 Apr 2026

Stacy

Front desk workers were super nice. Had to ask for towels twice and toilet paper.
Never got wash rags the second time.
I had to keep getting my key card programmed

Family

6/10

Pleasant

03 Apr 2026

Arpan

Living here since 10 years now so kind of used to this hotel and appartment.

Business

10/10

Exceptional

03 Apr 2026

Danielle

Third year staying at this property. Staff is super friendly. Check in with Ezequiel and Meltron was very pleasant and came with wine! Grounds are always beautiful and having a pool room this year was really nice! They are also pet friendly which is a huge positive. The only bummer was the shower water pressure and temp were lacking so be sure to check it when you get there. Kitchen had most essential items for dish and cookware.Parking garage around the corner was cheap, $20/day. Location is great! Short walk to the beach and Lincoln Rd shopping. Perfect for MMW. Will definitely be staying again!

10/10

Exceptional

02 Apr 2026

kirsten

Beautiful apartment suite and clean. Had a few issues on check in but these were quickly resolved. Amazing staff. They can store bags. Great location to Miami Beach.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Samantha

Very nice, clean and comfortable

8/10

Excellent

26 Mar 2026

Marie

Wi-Fi no bueno

Family_with_children

4/10

Poor

26 Mar 2026

cindy

I emailed a few days before about the possibility of checking in before 4pm, they make me wait until 4pm . No all the rooms are close to the pool how they show in the pictures. The should be more clear about parking instructions. We never e were informed about the housekeeping it’s every 3 days. I requested a housekeeping on the second day because of my boyfriend having a surgery and when we return the room was dirty until next day. The room is spacious and the kitchen was okay to cook during our stay. The card to enter to the room was a nightmare every day I had to go to the front desk to reactivate the card . I was expecting better service for a resort located in south beach .

Partner

10/10

Exceptional

26 Mar 2026

Jennifer

Everything you need from a place. Laundry, clean room, friendly staff, well maintained. Internet is a little slow at times. But overall pretty great place to stay.

Business Partner

4/10

Poor

24 Mar 2026

Manish

We reached early @ 1pm. Checkin was not provided till 3pm ,so left for the beach. At night checked in @ 10:30, which again took 30-40 min!
The washroom tub was freshly painted and legs sticking. So could not use shower.
Maintenance comes after 1.4 hrs of complain.
Waste of time!

4/10

Poor

23 Mar 2026

Daniel

Our room was a decent size and clean.
The location is good.
There were sparse utensils and cooking ware.
We saw two (2) cockroaches.
The WiFi was terrible. Non existent. We had family on other side of property with same issue.
The Front Desk was indifferent. The main lady shouldn't work in customer service. Constant lies about Internet being repaired tomorrow. I had planned to do some work there but it was impossible.

Family_with_children

6/10

Pleasant

18 Mar 2026

Nimrod

Need more amenities and check the glasses especially for studio room

Partner

10/10

Exceptional

17 Mar 2026

April

The location is incredible. Pool is gorgeous. The staff are friendly. Pillows could be improved. Cleanliness could be improved a little bit. Worth the price. Would stay again for sure!

Family_with_children

6/10

Pleasant

17 Mar 2026

michael

Nous avions une suite de deux chambres, il y avait un problème avec tous les robinets, seulement de l'eau chaude, bouillante même. Les lieux étaient délabrés et la propreté était juste ok. Les photos montrent des appartements plus grands qu'en réalité. Cependant, le coin est parfait, accès à la plage en 5 min à pied, dépanneur et pharmacie à proximité et à 30 min à pied d'Ocean Drive. Les autobus et tram passent juste à côté. En somme, c'est dispendieux pour ce vieil hotel.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Mohammad M

Very good hotel if one wants kitchen facility. I took this hotel because of kitchen, but my room’s woven was not working. My room was in building#3 which was little far way from the reception desk. If I needed anything, I had to walk to the front desk, they never responded phone call. Biggest negative point was the internet was poor and sometimes was not working in my room. I reported this multiple days, but it was never tested and fixed. resort fee is kinda too much as they don’t have much, only swimming pool, no gym or other perks.

2/10

Poor

17 Mar 2026

Jake

I can’t say enough bad things about this place. My son and his friend were only staying one night at the end of their vacation. Upon checking into their room, they were greeted by a homeless man laying in the hallway outside of their room. They said the hotel was dirty and the Front Desk staff was rude. The next day they found out they were stranded in Miami because their flight was canceled. When they went to the front desk telling them their predicament, and they needed to stay an additional night they were told the hotel was sold out, even though they could tell that it was not. I went back on Expedia again and was able to book them a room without issue. Not sure why they lied to these boys who were in a desperate situation and had transportation and nowhere to stay due to a flight cancellation. So between the homeless man, dirty conditions, and lying about the hotel being sold out there is no hospitality at this hotel.

10/10

Exceptional

15 Mar 2026

Samuel

Clean rooms

8/10

Excellent

12 Mar 2026

Barbara

The good; the location, very convenient in every way. the mattress and bedding were good. the shower had good water temp and pressure, although the handle fell off. the bad; the kitchen had no silverware, no scissors, very little in the way of utensils or dishware. the uglly; from the moment i walked into the room, i had a mild allergic reaction, perhaps to mildew but i think more likely to the cleaning products. NONE OF THE WINDOWS CAN BE OPENED so the unit never gets any true ventilation. i’m sure this is for the AC but it made me sick and so i left early.

Self

4/10

Poor

11 Mar 2026

Horng-churng

The staff are extremely rude and not willing to help. They even stole my laptop charger

Family

10/10

Exceptional

10 Mar 2026

Vijay

It’s a nice place for a family for a weekend but if they have a kind of restaurant and a small bar will improve business more.its a nice hotel.

Self

10/10

Exceptional

09 Mar 2026

April

Just finished a 4 night stay in a queen one bedroom suite. Clean room with pleanty of towels, comfy bed, kitchen with everthing i needed.(could use handtowels or papertowels) 2 tvs work, hot water all times of the day. 2 ac units work wonderfully. Safe that worked. Absolutely no bugs! Didnt see a phone. No shuttle to and from airport. You can visit 5 other hotels pools(pool hoping) i only went to 3 and they were rooftop pools. Catalina has a poolside bar. Nice terrace outside of rooms with string lights. Beach is a 3-5min walk. Free trolly on corner of 24th and collins. Liqour store on same corner. Beach towels at front desk and sometimes at the pool. Sun tanning lotion station at pool! No problem with seating at the pool. We used insta cart for food and used the free trolley to get around. Sometimes we walked because the trolleys would fall behind 20 mins or so. We are budget travelers and feel this place was definitely worth the money. You may want to know there is a daily resort fee that you will pay at the hotel if booking with expedia. ( not sure of booking straight through the hotel) A fellow traveler was not happy to learn that at check in. Happy Traveling!

Partner

8/10

Excellent

08 Mar 2026

Mercy

Room was clean, comfortable to stay. 50% of the staff were very unfriendly, almost rude. The other 50% really friendly & helpful! Overall good place to stay in this area.

Family

10/10

Exceptional

08 Mar 2026

Kori

There's a cluster of apartments right where you stay that have really cute lights at night. The communal area is fun and there was lizards everywhere. We also had a balcony to sit on and the beach was about a 10 minute walk

Family_with_children

4/10

Poor

08 Mar 2026

JONATHAN

Cleaning only every 3 days.
Unit was very old with very poor maintenance.
Air conditions are very old and noisy without an option have a lower temperature below 60F.
The entrance door was so heavy and hard to open and the card to open often didn’t work so we needed to travel to the front desk to ask them to fix it.

Partner

10/10

Exceptional

03 Mar 2026

Adam

Beach was an easy walk

10/10

Exceptional

02 Mar 2026

kevin

good value, nice property

4/10

Poor

25 Feb 2026

Paul

Overall poor standard, sofabed was virtually collapsed and completely unable to be used by an adult, and only just ok for a 4-yr old.
Airconditioning units worked well but were exceptionally noisy, so had to be turned off at night.
Broken tiles on the kitchen floor risked nasty cuts to feet.
Room wasn't cleaned during our stay... not the biggest complaint, but would have been nice for at least one floor clean during a 5-night stay.
Location was excellent though, so if you're on a really tight budget and don't mind somewhere less than ideal, this is great, but I'd strongly recommend looking around before you book

Family_with_children

2/10

Poor

23 Feb 2026

Susan

I booked this for two nights but ended up leaving after the first night due to several issues. I would’ve left the first night if I hadn’t been so exhausted after my travel day. There were several issues with the room including mystery, brown water, coming from the sink in the kitchen as well as water coming from behind the toilet, the bed was extremely lopsided and unusable, the light on the oven to indicate a burner being on was constantly on despite the burners being completely off and unused which indicated a potential electrical issue with the stove, the Wi-Fi never worked and I couldn’t change the channels on the TV, and the hot water in the shower only lasted for 60 seconds. All that being said, those weren’t the biggest issues. After I got back to the hotel after being out on a night tour, I found that my card wasn’t working to open the door so I had to go to the front desk to ask for a replacement key. When I did, the young man at the front desk asked me for my room number, but he did not ask for any identification or name on the reservation. The room also did not have any secondary locks on the door so these things concern me regarding my safety since anyone could just ask for a key and come in. When I went to check out the next morning, I spoke to the manager Elias about my concerns. He offered to move me to another room, but I explained to him that my biggest concern was safety as a solo female traveler. They refused to refund me for these issues.

Self

6/10

Pleasant

17 Feb 2026

Horatio

The property is lovely and we were located near the pool, which was great. The room was alright, as it did need some upgrades (mainly flooring concerns) and the room wasn’t equipped with all essentials, which is alright but a bit inconvenient. Overall, our stay was enjoyable.

Leisure

2/10

Poor

17 Feb 2026

Michael

everything is aging; half the outlets didnt work, water wouldn't stay hot; signage is non-existent so no clue how to navigate the place. extremely slow check-in process; and not that cheap for very low quality stay

Business

6/10

Pleasant

16 Feb 2026

Steve

Staff was great. We were surprised that there wasn’t any onsite parking and had to walk 2 blocks from a garage. The room was spacious but could use some upkeep. Windows and door didn’t lock. Master bedroom AC went out during the night and we couldn’t kind anyone to fix it.

Business Family

10/10

Exceptional

16 Feb 2026

Ralph

Loved the landscaping and the recently renovated apartments with their modern appliances. Staff was always friendly and cooperative. Location was ideal, being 5 minutes from the beach and 2 minutes from nearby free trolley stops. Free morning coffee was a delight. Stayed over two weeks.

Leisure Partner

6/10

Pleasant

15 Feb 2026

Steve

This is an older, renovated facility and has tons of potential. The grounds are very nice and well-kept, but the rooms themselves are in need of attention. Lots of little details add up, including a extremely long wait to get hot water to flow, no paper towels or dish towels in the kitchen, no hangers anywhere for coats, hats, swimsuits etc and no small hand towels in the bathroom. There were two TVs in the apartment, the one in the bedroom had a full suite of cable, but the one in the main living area only had a few operable channels, weird. The front desk staff were very nice and attentive, and answered every need that we had. Convenience of walking to the beach and the downtown area was pretty good, but for the price we can't really give this a four-star rating. A few tweaks and it would get there but they've missed the mark. Yeah

Partner

6/10

Pleasant

12 Feb 2026

Sherab

Room was in good condition but there was definitely a musty smell.

My bathtub did NOT work so no baths for me

Leisure Self

2/10

Poor

11 Feb 2026

Tahnesha

Where is my bond back??? Left in perfect condition. No answer to my message...???

Leisure Family

10/10

Exceptional

07 Feb 2026

Murathan

Staff is excellent .

10/10

Exceptional

02 Feb 2026

Preston

Pretty great! Big rooms and full kitchen. Location is excellent.

Business_and_leisure Partner

6/10

Pleasant

02 Feb 2026

Kalevi

Good location, nice room. Big shortcoming that the wifi does not work anywhere. A working wifi should be a matter or course in year 2026. I asked the reception to fix it a couple of times but nothibg happened.

4/10

Poor

30 Jan 2026

Todd

Nice location and cool vibe, but no hot water for two days and the WiFi was horrible.

Business

4/10

Poor

25 Jan 2026

Shontica

The pull out sofa was left with dirty used sheets! When we told the front desk they gave us clean sheets to change the bed ourselves! Very disgusting! Made me wonder if the other bedding was changed !

2/10

Poor

25 Jan 2026

Tamires

My car was towed and the hotel gave me the wrong information about parking permits

4/10

Poor

22 Jan 2026

Jelson

Dirty room

Leisure Partner

6/10

Pleasant

19 Jan 2026

Michael

Was ok, had an issue with rodents the room I had but other guest had a room that didn’t have that issue old property will not stay again location was close to the beach

10/10

Exceptional

16 Jan 2026

Angie

Room was spotless. Staff were pleasant and friendly. All amenities as listed would love to stay again.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

VLADIMIR

Muy completa porque tiene una sala amplia, un comedor y cocina confortable. Solo le falta mejorar en la limpieza

Leisure Self

8/10

Excellent

15 Jan 2026

Robert

Staff are friendly and helpful. A great location, good value and the kitchen facilities are wonderful if youre looking to save on costs and cook some meals. Clean and spacious room.

Leisure Partner

4/10

Poor

14 Jan 2026

Curtis

need some updates

Business Family

2/10

Poor

13 Jan 2026

Calvin

My experience at the Tradewind hotel was horrible the wooden bench in front of the front desk door collapse while me and my daughter was sitting in it causing minor injuries

10/10

Exceptional

12 Jan 2026

Chedirah

Room was great! Staff were nice!! Will definitely stay here again!

Leisure Partner

2/10

Poor

12 Jan 2026

george

The room we booked was for three adults and wasn’t fit for purpose. The looked looked tired and neglected and the signed was broken and very uncomfortable. On top of that the rooms were cold and we were told there was no heating at all. The reception staff looked overwhelmed and and unfriendly. I certainly wouldn’t stay there agin or recommend this hotel. Low end accommodation in my opinion.

Leisure Family

10/10

Exceptional

09 Jan 2026

Denes

Great location, close to free trolley station and beach.

Leisure

6/10

Pleasant

08 Jan 2026

Sabrine

Room is in the 1st floor .it was very humide and smells humidity windows can not be opened .Electricity in the bathroom was not working and it s the only place where there is a mirror ,it was not convenient to get ready and do my hair without mirror in the room
Also there was alot of noise from staff the morning ( they can start working at 6.am i think) and from the neighboors
1 positive point : the place is really near to the beach and good restaurants ,you just have to cross the road .

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Hans

Parking is not easy to come by. Room was not the cleanest and the bed is extremely old and loud. The sofa bed was old as well.

Business_and_leisure Family_with_children

8/10

Excellent

31 Dec 2025

Deepak

Its a old property but spacious . Dont expect much cleaniness but no major concerns. Location is great for beach and transportation. Secure area.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Barbara

Clean apt. Having a full kitchen saved a lot of money!! Loved walking out of apt to a tropical lovely garden with shaded tables and chairs to have morning coffee or reatd. Location is great - 6 minutes from the beach. AC worked fine.

Leisure Self

10/10

Exceptional

25 Dec 2025

Victoria

The staff was great. Rooms were clean.

Leisure Family

10/10

Exceptional

23 Dec 2025

Mo

Nice room with nice price

Self

10/10

Exceptional

08 Dec 2025

Yuleyka

It was great

Leisure Family

4/10

Poor

06 Dec 2025

davaughn

Our room had ROACHES. The paint was outdated and parking atrocious

4/10

Poor

01 Dec 2025

Srikanth

The place was just ok and not great. Very difficult to locate the rooms. Even if it is cold, it could have been maintained slightly better.

8/10

Excellent

28 Nov 2025

Maria

It was a good stay one day

Business_and_leisure Family_with_children

8/10

Excellent

28 Nov 2025

Sonia

Let me tell you; my flight arrived at 2:37, my plan was to take an U er and be there at 3pm to check in because was a long day especially for my dad of 90 yrs old. When we arrive around 3:07 they said wait 30 minutes, we wait and wait until was passed 45 minutes. My room was not ready yet, so because we were hungry we have to leave the suitcases in a storage room to go to eat something. Finally when we were at the restaurant we received a message that our room was finally ready, more than an hour later. Really disappointed because when we came back my dad was exhausted and we have to help him to take a bath because his legs didn’t sustain him any more! Not really good, the only thing that I can say is that the room was clean and that they keep our suitcases safe when our cruise was not in time at the port.

Leisure Family

10/10

Exceptional

24 Nov 2025

Quyeem

Wonderful no complaints

Business_and_leisure Family

8/10

Excellent

24 Nov 2025

Nancy

Love it here but the pool was super dirty this year the whole week i was there so i did not get to use it, Besides that great stay

Business_and_leisure Self

8/10

Excellent

19 Nov 2025

Kimberly

This was a great place to stay for me because it was a 5 min walk from my friend that I was visiting. The room was clean enough and the AC worked like a champ. The staff were all very friendly and helpful. They have 24 hour front desk which is also nice. While the bathroom, kitchen, sheets and towels were clean, the furniture was not in the greatest condition. I had a room with 2 queen beds—one wasn’t very comfortable, but the other bed was fine. The couch cushions leaned forward on a slope (it was visible), which was very odd. The bed frames/headboards, window blinds and curtains need a good deep clean, but as mentioned—the bathroom, kitchen, sheets and towels were clean, which are the most important things to me, personally. I would stay there again because of the convenience (proximity to my friend’s place), the price is right, and it was clean enough. For South Beach, the price and space is a great value.

Friends_and_family Family

10/10

Exceptional

14 Nov 2025

William

It was amazing everything about it I 😍 loved

Leisure Self

6/10

Pleasant

14 Nov 2025

Angela

Overall I give 3 stars because they do not give towels when requested even though they tell you they will. Also, they need to start putting paper towel in the kitchen area to start guest off properly instead of having to go out and buy those essentials. Basic things like toilet paper, paper towel is what’s mainly expected to have upon arrival in our place of stay.

Leisure Family

2/10

Poor

10 Nov 2025

Christine Theresa

The room was filthy, floors were not clean, dishes were disgusting. I did not have clean linens. The bed had old sheets on it.. I felt like I was in a homeless shelter. It was one issue after another. I will not be going back there. do your research.

Leisure

10/10

Exceptional

04 Nov 2025

Andrea

yes everything was perfect

2/10

Poor

03 Nov 2025

Rebekah

terrible website, and staff.