Name: Lennox Hotel Miami
Address: 1900 Collins Ave, Miami Beach, 33139, US

Lennox Hotel Miami

Miami Area - FL · United States

100 reviews shown

10/10

Exceptional

02 Aug 2026

Reshad

We stay all the time in Lenox

10/10

Exceptional

27 Jul 2026

Tinuke

Everything was Beautiful

2/10

Poor

25 Jul 2026

Ekaterina

Lennox is my favorite hotel, I’ve been coming for years. But I will reconsider next year. This time I paid extra to stay in better room. Upon arrival I was given the room of the same category, but it was not the one on the picture. It was smaller, darker. I asked if the one on the picture is available. The front desk lady was rude to me, told me there were no rooms available. I asked another gentleman the next day and he moved me to the room I wanted, although the other lady lied to me they wouldn’t be available. So this experience left me with bitter aftertaste. I wanted to check other hotels, bc I wanted to try something new, but I was always too lazy, maybe that was my nudge.

10/10

Exceptional

12 Jul 2026

Azalea

Rooms are really clean, staff is wonderful

Partner

10/10

Exceptional

02 Jul 2026

TAMMIE

The property was beautiful and is in a great location! The staff was very professional and helpful.
Definitely staying here again and I highly recommend this hotel for your stay.

Family_with_children

10/10

Exceptional

01 Jul 2026

Arissa

Nice staff and room!

Friends

10/10

Exceptional

20 Jun 2026

Rashwan

Great staying

Family_with_children

4/10

Poor

19 Jun 2026

MASSIMILIANO

El ascensor no funcionó durante toda la estadía

Self

8/10

Excellent

14 Jun 2026

Chris

Great location. Elevator was broken on and off every day, but stairs were easy.

Partner

8/10

Excellent

13 Jun 2026

Kindra

Everything was great. Ended up with some issues with the air but the staff immediately moved us to another room and took off 2 nights resort fees.

Partner

2/10

Poor

11 Jun 2026

Ana M

Our honeymoon stay at this hotel was extremely disappointing and, unfortunately, one of the worst hotel experiences we have ever had.

The problems began immediately upon check-in. The first room we were assigned had a non-functioning air conditioning system that would not cool below 80°F. Within an hour, we had to pack up and move to a second room.

The second room seemed acceptable at first, but because it was located on the first floor next to an exterior exit, we were repeatedly awakened beginning around 5:00-6:00 a.m. by a door that slammed loudly every time housekeeping staff entered or exited the area. We had returned to the hotel around 3:00 a.m. after an evening out and were hoping to get some rest, but the constant slamming made that impossible. It was obvious that the door lacked the proper mechanism to prevent it from slamming shut, and it appeared that no effort had been made to address the issue despite the impact on guests.

We were then moved to a third room, only to discover later that the air conditioning in that room was also malfunctioning. Because we had an early tour scheduled and could not afford to miss it, we had no choice but to leave our belongings and deal with the issue later. When we returned, it became clear that we would need to move yet again.

The fourth room was okay but housekeeping never came to clean our room even though we requested the service multiple times.

Partner

8/10

Excellent

11 Jun 2026

Vivian

Favorite part was the golf cart service to the beach

Self

10/10

Exceptional

03 Jun 2026

Natalia

I had a truly wonderful stay at this hotel! The property was beautiful, clean, and comfortable, but the highlight was the exceptional staff. Everyone was warm, welcoming, and went above and beyond to make sure my stay was enjoyable. Their genuine kindness and outstanding service made all the difference. I would highly recommend this hotel and look forward to returning!

Friends

10/10

Exceptional

01 Jun 2026

Pamela

Fabulous hotel! Loved the location!! The vibe is amazing. We will definitely be back

Friends

10/10

Exceptional

01 Jun 2026

Jessica

Small boutique hotel. Great location and price.

Friends

8/10

Excellent

23 May 2026

Maria

The experience met my expectations

Friends

8/10

Excellent

22 May 2026

Jennifer

I enjoyed my stay overall but the staff the restaurant for breakfast was unpleasant. We were ignored in an almost empty restaurant. Made eye contact with 3 different staff members and waited 10 min to be seated. Our waiter didn’t come with menus for another 10 min l, then rushed us to order since breakfast was almost over.

Friends

8/10

Excellent

20 May 2026

JayLynn

Clean room

6/10

Pleasant

18 May 2026

Pierrette

Friends

10/10

Exceptional

13 May 2026

Marco

Excellent spot. Loved the beach chair arrangement.

10/10

Exceptional

26 Apr 2026

Enchante

Beautiful boutique hotel! Loved the location and the check- in staff was great too! Will definitely pick this hotel for my next trip to Miami.

Partner

10/10

Exceptional

18 Apr 2026

Keissy

The staff was very attentive. The hotel itself is beautiful, very clean. Definitely recommend staying here!

Partner

10/10

Exceptional

17 Apr 2026

Daniel

This hotel lived up to my expectations. Chill modern vibes great decor.

Partner

10/10

Exceptional

13 Apr 2026

Kymmila

I’ve stayed at this hotel several times, and what continues to bring me back is the level of service. There’s a consistency in how thoughtful and accommodating the team is. It never feels transactional, always intentional.

Cristiano, the bartender, has been a standout over the years. He’s a familiar presence and always offers a warm, genuine welcome that makes each stay feel personal.

The only drawback this time was the elevator being out of service for two to three days, which was a bit inconvenient. Outside of that, the experience remained just as seamless and enjoyable as I’ve come to expect.

Self

10/10

Exceptional

10 Apr 2026

Monika

Room was clean and modern, staff was very helpful nice , .Good location My next vacation in Miami probably I will spend in Lennox hotel .
I recommend this hotel !!!

Partner

6/10

Pleasant

06 Apr 2026

Jamie

Gym is terrible. The elevator was broken for stayed 3 days and it was still broken after I left

Self

4/10

Poor

06 Apr 2026

Ashley

The staff was less than friendly. While the acknowledged they fell short at checkin, checkout was worse. As we were transporting bags for storage, the staff had a rude conversation about my family thinking I was unable to understand. When I asked what the problem was they denied it. Then while loaded up with all of our bags, we asked for a ride to a parking garage that was .4 miles away. We were told the golf cart would take 30 min. so I grabbed an uber. While waiting for our uber, the staff took the golf cart out for three ladies with “large” purses. Pool is incredibly small and is unable to accommodate number of guests. While a nice looking hotel, it is definitely not worth the price.

Friends_and_family Friends

8/10

Excellent

05 Apr 2026

Jay

Elevator was broken the whole time so that wasn’t ideal. Made climbing the stairs to the fourth floor inconvenient in the heat. Staff were friendly and the room was spacious and clean

Partner

8/10

Excellent

05 Apr 2026

Mary Ann

The gym is very small with a dirty floor and the elevator broken during the stay. No one handicapped in our party so it worked out but if you are that’s an issue

Partner

6/10

Pleasant

02 Apr 2026

Maureen

For a first class accommodation, Lennox can use some improvement. The rooms are basic with clean beds and furnishings are so minimal it’s difficult to find a place to put items for a week stay. You basically have to live out of your suitcase.

10/10

Exceptional

01 Apr 2026

Emily

We had a wonderful stay! The property was clean, the rooms were great, and the staff was very attentive. It was a great location to the beach with golf carts providing transportation, and walking distance to a lot of shops, food, etc.

Friends

10/10

Exceptional

26 Mar 2026

Gabriel

Great pool and food. Location was great just a block from the beach.

Family

8/10

Excellent

25 Mar 2026

Lisa

The property was just as pictured from the photos, very cute and quaint boutique hotel. This place was exactly what I needed. Checked all the boxes. I would definitely come again, but my only suggestion would be is to make the bed mattress more plush and comfortable the linens were good but if they would upgrade the mattress this place would be an Oasis. Love the cleanliness, the pool and staff were great! Will definitely be back for sure..overall a great stay!

Self

6/10

Pleasant

25 Mar 2026

Ashley

The hotel itself is beautiful, well presented, clean and as you walk in you are hit with a spa like aroma.
Unfortunately the rest of the stay was a little disappointing.
At check in we were misinformed about the amount being taken which later led to additional payments being taken throughout our stay with no warning. We had been told the balance was payable on check out.
Day one we visited the beach, the website stated there was a private beach area that the hotels golf cart could take us to, when being dropped off we asked where to go and were told no private beach access anymore as they had changed company. We then went to three different beach huts as they were trying to find us where we could get free sun loungers. When we found the correct one they asked where our wristband was to use the beach, turns out we hadn't been provided one at check in.
When returning from a night out the valet parking bay was full so we parked next to these cars, the valet parking attendant said he wouldn't take the car in case the police told him off and forced us to drive around the block and park elsewhere, the following morning that same driver parked two cars in the same spot for other guests. When collecting the car at check out the keys were thrown at us and our car pointed out as we were shooed away.
We loved the location and the actual hotel but the customer service was well below what we expected from a highly rated boutique hotel.

Partner

6/10

Pleasant

20 Mar 2026

Piero

Some staff were very good but some were not as helpful because I did not speak spanish

8/10

Excellent

18 Mar 2026

Kayla

Okay I’d definitely stay here again. Hotel was in a great location and clean. I was disappointed that the hotel didn’t execute a surprise note or anything special for my husband upon check in (I said I’d pay for anything) - they DID grant us an early check in which was absolutely amazing because we had been up for over 24 hours, they said that is why the memo got mixed up, I guess… that was my only complaint. Also love love love that they provide umbrellas and a beach bag in the room that was so nice and useful. Beach is nothing but a 5 minute walk away with full service which was also nice. Staff was all kind. I do wish the pool had more covered seating because it did rain a lot and we couldn’t really sit outside because our half of the pool was not covered.
I also had to end my trip 2 days early unfortunately due to my husbands work schedule changing last minute - the man at check out told me to contact Expedia to get a refund for the days but Expedia is saying the hotel is not “granting” them the waiver of the two days and that the man that told me that at check out wasn’t the one who makes those decisions. Idk I’m hoping that can get squared away over the next few days though. But none the less I would absolutely stay here again!

Partner

10/10

Exceptional

17 Mar 2026

Eileen

Great location, very friendly staff.

Family_with_children

10/10

Exceptional

17 Mar 2026

Alex

Clean rooms, very friendly staff and at a great location.

10/10

Exceptional

16 Mar 2026

Karen

This hotel was nicely situated. I had an issue with my room that they eventually resolved at the very end but it made staying here a bit less than ideal. Ive stayed at lesser priced hotels in Miami and gotten more attentive service. Were they nice yes, were they quick no. The pool was very nice. The elevators are slow.

10/10

Exceptional

11 Mar 2026

Catherine Mary Bridget

Easily walkable to shops, restaurants, beach. Beautiful pool area.

Partner

10/10

Exceptional

11 Mar 2026

Gary

Great property

8/10

Excellent

05 Mar 2026

Andrew

Very good overall.

Business

10/10

Exceptional

02 Mar 2026

Craig

Great staff everyone was nice an polite hotel was super clean everything was top tier 5 stars without A question I’m gonna use some decoration ideas from the Lennox for my man cave hahaha love the place will be back for sure…Stay Blessed…

Mr. Seaborn

Partner

8/10

Excellent

01 Mar 2026

William

Bathroom was weird and inconvenient, but otherwise the room was great. Good service at the bar, nice pool but kept closing early.

Self

10/10

Exceptional

01 Mar 2026

Delanese

Lovely, boutique property. I especially loved the Molton Brown products in the bathroom. Great shower, hot and relaxing. Easy check in and friendly staff. Great location. This will be my go to property in Miami.

Self

10/10

Exceptional

26 Feb 2026

Pablo

Great place. Nice and clean

10/10

Exceptional

24 Feb 2026

Maria

Wonderful experience! The pool area was so relaxing with the waterfall it has a spa like feeling, the staff was extraordinary from check in to check out, the cleaning staff and bar tenders, all had smiles on their faces and were so polite and friendly! The staff really make the place my top choice of South beach/Miami Beach stays!!

Partner

10/10

Exceptional

19 Feb 2026

Maryam

Home away from
Home!

10/10

Exceptional

13 Feb 2026

Robert

Hotel was boutique and great location

10/10

Exceptional

11 Feb 2026

Gabrielle

This property is always amazing in all ways!

Partner

8/10

Excellent

09 Feb 2026

Nia

Room was clean
Staff were all lovely
Good amenities but annoying having to ask for coffee pods every morning as they were not automatically replenished

Leisure Partner

10/10

Exceptional

19 Jan 2026

Steven

Great hotel and location!

2/10

Poor

18 Jan 2026

Ryan

The hotel smelled and there were roaches in the room.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Jessica Justyna

Space and location

Leisure Friends

10/10

Exceptional

13 Jan 2026

Mart

This is my 4th or 5th stay at the Lennox and I love this hotel. I always get a cabana room by the pool and I love being able to step right outside and read a book or take a nap poolside. The grounds are super nice and the staff is friendly. I always use the gym, and while it's small, it has plenty of the right equipment to get the job done. I did not eat at the restaurant this trip but in the past it's always been great food. I love the location right on Collins, and the courtesy golf cart and private beach area are both great amenities. I look forward to my next stay at the Lennox.

Business

10/10

Exceptional

04 Jan 2026

Jessica

Clean, friendly and attentive staff, European-like feel, high-end toiletries, boutique. Very nice! Was perfect for me (solo female).

Leisure Self

8/10

Excellent

04 Jan 2026

Richard

Clean room, good location, friendly staff

Leisure Family

10/10

Exceptional

03 Jan 2026

Jeffrey

Room was comfortable and front desk staff was very friendly.

Leisure Family

4/10

Poor

03 Jan 2026

Bruce

One of the bathrooms had water running nonstop all night and they had no help to come fix it.

Leisure Friends

10/10

Exceptional

27 Dec 2025

Marcia

Clean room, accommodated me with a room 8 hours early!, credited me $30 because I hadn’t used $10 drink vouchers, close to beach, warm pool and nice a/c in room.

Leisure Self

10/10

Exceptional

26 Dec 2025

Amel

Excellent all around

Leisure Family

8/10

Excellent

20 Dec 2025

Christian

No view but premises were awesome

Leisure Family

6/10

Pleasant

16 Dec 2025

John

Shower ran out of hot water. Loud thumping disco music at night interrupted dlerp

10/10

Exceptional

10 Dec 2025

DEREK

Beautiful hotel great staff

Business Family

10/10

Exceptional

03 Dec 2025

Michael

Perfect

Business

10/10

Exceptional

20 Nov 2025

Tyler

The room was on the smaller size but had plenty of room for the two of us for 1 evening. It was clean, well stocked and surprisingly quiet. The valet parking area is actually across the street from the hotel’s side entrance, that took a bit to discover, but overall an easy stay in a great location.

Partner

6/10

Pleasant

18 Nov 2025

George

Room service

10/10

Exceptional

16 Nov 2025

Edward

The room was perfect. Would come again

Leisure Family

6/10

Pleasant

16 Nov 2025

jasmine

The hotel was nice overall but somethings i wasn't aware of like the buildings were outside and you have to walk a long way to get to your room it's like a motel style but also my comforter had something under it but i didn't know what it was so i just took the comforter off the bed i don't know if it was washed to much and also if you don't buy breakfast the food is expensive i tried to order an omelette that only had cheese and bacon and it was 50 dollars and that's ridiculous and also they did not offer any other toppings

Friends_and_family Family

6/10

Pleasant

15 Nov 2025

Moniesha

Room and property were clean, modern. Air conditioning worked.

Business Self

10/10

Exceptional

14 Nov 2025

Marcia

Thank you Victor for assistance with the luggage on arrival and departure.
Thank you front desk for the extended time so that my elderly Mom could rest in the room before our time to head to the cruise ship at 1pm.
This is maybe my 4th or 5th stay here. A fabulous clean, quiet, perfectly located hotel. I choose the pool room each time for ease of access.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Chad

Beautiful property with a lovely pool. The golf cart service was a game changer, giving us easy rides to the beach, ocean drive and the outdoor shopping mall. Great people at the front desk, pool bar and running the shuttle service.

Leisure Family

10/10

Exceptional

21 Sep 2025

Jurgen

the only place i book in south beach every time i go there!

Leisure Self

10/10

Exceptional

16 Sep 2025

Gregory

Perfect

10/10

Exceptional

16 Sep 2025

Antonio

pool area was great

Leisure Partner

10/10

Exceptional

14 Sep 2025

Sybeth

Very clean and great area

Business

2/10

Poor

30 Aug 2025

Araceli

Toenail clippings and dirty sheets

Went to Miami on a birthday trip and didn’t think I would end up cleaning two rooms during my stay. Checked in on a Friday and had to pay additional cost for early check-in, which was fine. Went to drop my stuff off and left for the rest of the day. That night I went to shower and found toenail clippings in the shampoo bottle crumbs by the TV. When I went to lift the comforter up, I saw dirty sheets with hair.

I called the front desk and they were very helpful and moved me to a different room. Both are attended, and I checked the bed to make sure it was clean and then he left.

I began to settle in and started to notice the uncleanliness of the rest of the room. It was 10:30 PM and at that point I just needed to sleep so I didn’t wanna call the front desk again. I took it upon myself and begin to clean everything up with my antibacterial wipes.

I emailed the hotel with details of what happened as they told me to and still no response. It’s a beautiful hotel but I will never stay again.

Friends_and_family Friends

10/10

Exceptional

29 Aug 2025

Ekaterina

I go to Miami several times a year. Every time I stay in Lennox Hotel. I just absolutely love everything about this hotel. It’s perfect for me and it’s so gorgeous. Every detail is just curated with love and care. It’s aesthetically very pleasant. Rooms are amazing and super stylish and clean. I’m a big fan, that’s why I stayed there I think 8 times. I don’t really check other hotels when I plan Miami trip.

Leisure Self

6/10

Pleasant

28 Aug 2025

Alexandrea

It’s a very small hotel which isn’t a bad thing- only problem was u had the ice machine right outside my room and being there for business, getting sleep was tough. The walls a very thin as well so you hear everything.

Hotel is great for vacation- not for business travel.

Business Self

10/10

Exceptional

25 Aug 2025

Elizabeth

I love this hotel!

10/10

Exceptional

18 Aug 2025

Carol

Beautiful boutique hotel very clean, great location and friendly staff would definitely stay here again and highly recommend 🙌😊

Leisure Partner

10/10

Exceptional

17 Aug 2025

Mark P

Nice

2/10

Poor

15 Aug 2025

Dennis

This could be a beautiful hotel, but the lack of customer service puts it on the bottom of my list.

Business Self

6/10

Pleasant

12 Aug 2025

Jesse

Good hotel, but lacking some ways.

Good hotel, but lacking some ways. Nice pool, but towels are not available at the pool. You have to bring them from your room or go to the front desk. There also isn’t a trash can in the pool area. They offer a shuttle (golf cart) to the beach, but they do not allow children under 12 on the shuttle, even with parents. The hotel is beautiful but seems to favor design over functionality of the spaces.

Friends_and_family Family

6/10

Pleasant

05 Aug 2025

Lloyd

bed was comfortable, I've had better. Housekeeping was hard to come by. We had to ask for clean towels often and they tidied the room up 1 time in 5 days. Bartender Christiano was very kind and hospitable and acknowledge about the different beverages, Sheron at the front desk was efficient, professional, helpful, and kind. Miguel on night shift was kind as well.

Leisure Friends

6/10

Pleasant

01 Aug 2025

Stacy Ann

Good location. Average property.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Jay

Our second time at this hotel and we would go back for a third time! The boutique style hotel feels more intimate and the details are very intentional. Great location and great staff

Leisure Friends

6/10

Pleasant

27 Jul 2025

ASHLEY

The place was ok. The bartenders were friendly. I had an issue with a guy at the front desk. He was very rude to me. They charged me twice for one room and I had to dispute the charge. The dining staff wasn’t friendly either. I wouldn’t stay again.

Leisure

10/10

Exceptional

16 Jul 2025

Amber

The staff was LOVELY and the property was beautiful.

Leisure Family

10/10

Exceptional

11 Jul 2025

Samantha

Great location, friendly staff and lots of cute spots within walking distance!

Leisure Friends

10/10

Exceptional

09 Jul 2025

María Gisela

Nice

10/10

Exceptional

08 Jul 2025

June

Beautiful boutique hotel

Enjoyed our two day stop over here! Classy elegant and very comfortable room. We did pay an extra $100 per night for a nice balcony room but felt it was worth the cost.

Partner

10/10

Exceptional

07 Jul 2025

Kumari

Very nice I would stay here again.

Leisure Partner

10/10

Exceptional

29 Jun 2025

lulu

Everything was perfect

10/10

Exceptional

22 Jun 2025

Sandy wageh

The service was perfect

10/10

Exceptional

20 Jun 2025

Wakena

Always a pleasure, convenient, beautiful great staff, restaurant on site and soooo comfy even for a solo trip!

Partner

10/10

Exceptional

15 Jun 2025

Priya

Beautiful pool, close to the beach, very cozy environment. 100% recommend it.

8/10

Excellent

14 Jun 2025

Maria

Hotel is beautiful and well located. Valet parking isn’t obvious where it’s located. Once you know it’s fine.

10/10

Exceptional

13 Jun 2025

Alexandra

Our stay was amazing! From the thoughtful welcome to the perfect service of all the staff, I can say we had a very nice stay and would have love to spend more time. Rooms are comfortable and beautiful. We also had a great time at the pool. I would recommend 100%.

Friends_and_family Friends

8/10

Excellent

09 Jun 2025

Janey

We had a great time! Staff were very nice and helpful. Mattresses probably need to be replaced, as they were not as comfortable as you would expect to for what you are paying. Also, I booked through Expedia and when I got there I had to pay an extra $99.45 in hotel fees and valet parking for a night. Total price should be reflected when you are booking. So be prepared. Beach is across the street and you get to use the hotel umbrellas and beach chairs.

Leisure Family