The Sagamore Hotel South Beach

United States , Miami Area - FL
MIAMI BEACH, 1671 Collins Avenue
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100 reviews shown

6/10

Pleasant

01 Mar 2026

Alysson

Spacious room but outdated. Front desk was not helpful

2/10

Poor

01 Mar 2026

Susan

I had high expectations of the \"all suite \" hotel.
The reception area is lovely , pool and gardens lovely , then you take the lift to your room

Open the door to find a very tired room , bathroom shower not working , kitchen facilities , a coffee maker amd microwave , 2cups and glasses , fridge freezer. No washing up kit , no dishcloth , nothing to dry up with

I am guessing after covid no kitchen wear plates etc are provided .

Bed was comfortable and clean

I would like a 50% refund as i am so unhappy with my stay .

Until they remodel the rooms i won't be returning .
Overpriced ,overated

Partner

6/10

Pleasant

01 Mar 2026

Cynthia

The room at the Sagamore was very clean and spacious with a large balcony overlooking the ocean. The bathroom was dated but clean. The door to the water closet was broken so we had to go around to get in. They never came to fix it after asking two times. Upon checking out we mentioned it again and basically told we should not complain because they upgraded the room for us.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Tiah L

Everything was perfect once again. My second trip to the hotel and everything was great

Family

10/10

Exceptional

24 Feb 2026

Cody

We loved it

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Joseph

The room was very clean, the bed very comfortable, and it has easy access to the beach.

They were able to switch out the goose feather pillows with good hypoallergenic ones. I wasn’t bothered by any noise.

The staff and management all seemed very motivated to make sure we had a great stay, and we did.

Leisure Family

10/10

Exceptional

15 Feb 2026

Erica

Love this hotel highly recommend. Ariel one of the workers was the absolute best. He was one of the reasons I gave 5 stars. Loved the 2 hour free bikes and the pool was just awesome. Did a garden view room that basically turned out to be an ocean front so that was a bonus. Next time I’m in south beach this is where I’ll be staying !

10/10

Exceptional

12 Feb 2026

Christopher

Great reception team. Morning day and night

8/10

Excellent

10 Feb 2026

Peter

Courteous staff and amenities.

Leisure Partner

2/10

Poor

10 Feb 2026

louis

•Room was terribly out dated.
No heat (it was 42° in miami)
•Bed spread had stains
•Extremely noisy at 7am. People rolling track containers around every morning. Sounded like a train.
• Leaky faucet in tub that was almost impossible to fall asleep with.
• Staff at front desk basic shrugged their shoulders when i complained.
But hey, they took $50 off my stay. A whooping 3%

Leisure Friends

10/10

Exceptional

09 Feb 2026

Claudia

Great room, very clean. Staff was helpful and courteous. Mickey at the pool bar was a gem! We had a great time

Friends_and_family Friends

8/10

Excellent

03 Feb 2026

Lisa

We had a great stay. The staff are friendly and helpful. The rooms are modern and clean . Comfy beds. My only complaint is the slamming doors in the hallways . We moved rooms after 1 night , it was marginally quieter.

Partner

8/10

Excellent

02 Feb 2026

Ramya

Beautiful art deco hotel at a great location. Pool, gym, wellness activities, bike rental, beach loungers are great. The house keeping and bell staff are great.

Leisure Friends

10/10

Exceptional

02 Feb 2026

Oscar

The room was so big and beautiful, and the bed was very comfortable and so where is the pillow?

10/10

Exceptional

29 Jan 2026

Mary

Great location. Loved the pool. Nice room.

Leisure Self

4/10

Poor

28 Jan 2026

lynn

different towers. I had to upgrade to the better one for $50/night more when I arrived. Not quiet, parties and loud music until 11pm.

Self

8/10

Excellent

27 Jan 2026

Güven

Otel genel olarak güzel , havuz sahil hizmet çok iyi. Konum efsane , personel iyi ama oda çok sıkıntılı, rutubetli ve küf kokuyor. Odanın camı açılmıyor . Klima elektirik süpürgesi gibi çalışıyor . Bence odanın acilen tadilata girmesi lazım

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Milena

Delightful hotel, location and super cool vibe

10/10

Exceptional

21 Jan 2026

Michael

Nice

Partner

4/10

Poor

20 Jan 2026

Laurie

I was a returning customer vacationing with my family (including kids) and had an extremely disappointing experience. We encountered multiple cockroaches in our room, which is unacceptable when the room rate is exceeding $600 per night. I immediately reported the issue and shared photographs as documentation. However, we were never proactively offered a room relocation or reassured that the situation was fully addressed. The ongoing fear of additional cockroaches made it impossible to feel comfortable and enjoy our stay. The fact that I had to request compensation on my own, rather than being offered, further compounded an already negative experience. The only concession made was a waiver of resort fees, which falls well below industry standards for a documented health issue. I also submitted a formal complaint to Expedia Guest Services, but the response was that the resort fee waiver was all I would receive. I consequently reached out multiple times to address this with management and the customer experience staff that had texted me during my stay, but I was ignored and felt dismissed. I am posting this review to accurately reflect my experience and welcome hotel management to respond publicly and address these concerns.

Leisure Family

6/10

Pleasant

20 Jan 2026

Adam

Beds were extremely soft

Leisure

10/10

Exceptional

20 Jan 2026

Tiah

By far one of the best hotels I’ve stayed at on south beach

Leisure Family

10/10

Exceptional

18 Jan 2026

Lorraine

Clean spacious room and great location

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Mark William

Staff was awesome. The people make this place worthwhile.
The rooms were outdated, TVs had nothing working. Everything else was fine.

Leisure Family

10/10

Exceptional

16 Jan 2026

Gerald

The staff was unbelievable the cleanliness phenomenal highly recommended one of the best times I’ve ever had in Miami. Thank you very much for having us. We will be back. We love you guys. Thank you.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Marcela

La atención y el up garde que nos dieron en una de las habitaciones

Friends_and_family Family

8/10

Excellent

13 Jan 2026

Greg E

We stayed at the Sagamore Hotel in South Beach before our cruise and it was a great choice. The location is ideal, right on the beach and just steps from Ocean Drive, restaurants, and shopping, but still calm enough to relax when you want to unplug.

The hotel itself is elegant and modern, with a cool art-gallery feel throughout. Our room was comfortable and well laid out, and we loved being able to walk straight out to the beach whenever we wanted. The pool area was a nice place to unwind after a day in the sun.

Staff were friendly and helpful, and the overall atmosphere felt upscale without being stiff or pretentious.

If you’re looking for a stylish, well-located South Beach hotel with easy beach access and a relaxed but polished vibe, the Sagamore is a great option.

Leisure Family

10/10

Exceptional

05 Jan 2026

Nicholas

Excellent location. Wonderful staff.

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Thomas James

Clean room, unspectacular, some chipped floor tiles and sofa bed was average. Good staff but like all these South beach hotels they overcharge for everything: $47 a night to park, $30 for an umbrella for your complimentary 2 beach chairs, $17 more if you need a third chair (without pads like the big hotels. Location is great so it’s about price. A good stay if you get a room rate and minimize extras that really add up

Leisure Family

8/10

Excellent

03 Jan 2026

Roy

There wasn't much of a beach view from the room I was in, but the 2 level suite I was in was great as I was traveling with my wife and kids. The suite was on the first level which made it very neat the pool

Leisure Family

6/10

Pleasant

31 Dec 2025

Jeff

“Beach view” was non existent. Our view was the concrete wall of what seemed to be an active construction site… The cleaning always felt half-done/lackluster. The noise level was a bit insane into the late evening and then starting again in the early evening. Seems we were by an active construction site!

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Christina

Amazing stay! From check-in, the room, services and amenities! Highly recommend!

Friends_and_family Family

8/10

Excellent

26 Dec 2025

MohammadAli

We had a great stay at the Sagamore Hotel. The beach access was excellent, the pool area was beautiful, and the staff were all very friendly and helpful. Overall, we really enjoyed our time there.

One thing to note for families with small children: we were traveling with a baby in a stroller, and some areas had steps without a convenient ramp or alternative path. It made it a bit challenging to move around with the stroller. It would be great if the hotel could improve accessibility in those spots.

Aside from that, everything else was wonderful and we would consider staying again.

Family

6/10

Pleasant

25 Dec 2025

Priya

Staff was great, room was spacious but needed some TLC in terms of paint and bathroom upgrades. Common areas were updated and art was a nice touch. Hallways need a major rehab. Hotel is still in flux with renovations. Great location !

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Kaushik

Best hotel at the price point with great service

Leisure Family

10/10

Exceptional

20 Dec 2025

JOSEPH

Staff and location. Amenities were great too.

10/10

Exceptional

18 Dec 2025

Dagmar

The room was very spacious it was very clean the pool area was lovely the reception was outstanding I will def come back again

Friends_and_family Family

8/10

Excellent

17 Dec 2025

Andrew

Sagamore is a South Beach classic. Excellent staff. All-suite rooms

2/10

Poor

10 Dec 2025

Joarez

We have problems in the swimming pool, they take more the 2 hours to clean de area around the swimming pool, with a strong noise. My car has a problem um the. Parking, for both case , the solution was not satisfactory

Partner

8/10

Excellent

08 Dec 2025

Yosvany

Excellent

Leisure Partner

2/10

Poor

06 Dec 2025

Jennifer

We came to the hotel for Art Basel. Although I expected the hotel to be lively, I was not expecting the entire pool area and lobby to be taken over throughout our entire stay with crowds that certainly werent patrons of Art Basel. It was very unpleasant to come to the hotel and have nowhere to sit or relax. The room was fine, but if you are going to host parties until late until the night the least you can do is soundproof the windows. I was up in the middle of the night becauae it was so loud. Even from the beach (The only area of respite from the crowds you brought in), you could hear the loudspeaker and music. And on top of that, umbrellas had an extra fee. I asked for a complimentary umbrella but the front desk never got back to me. For what we paid, having the pool area be roped off is unacceptable. I had to go to another hotel to be able to relax. Be warned - this hotel does not care about its guests and only wants to make money with events. There was an entire conference happening at the pool with people speaking over loudspeakers. This was going on from morning to night from Tueaday until Saturday. Big mistake!

Business_and_leisure Friends

6/10

Pleasant

06 Dec 2025

Armand

Don’t recommend staying here if you want respectful, honest, welcoming and informative service.

Business_and_leisure Partner

10/10

Exceptional

01 Dec 2025

Dennis

The staff and location, both are top notch.. I come here 4-5 times a year. And it’s always a good experience.

Leisure

10/10

Exceptional

30 Nov 2025

Fidel isnardo

Great atmosphere, close to the beach, nice staff

Business_and_leisure Family

10/10

Exceptional

29 Nov 2025

Vivek

Good

Leisure Family_with_children

8/10

Excellent

29 Nov 2025

Christopher

Excellent location love the murals throughout the hotel . Good staff very helpful .

Leisure Family_with_children

10/10

Exceptional

27 Nov 2025

craig

great staff room very very clean

Leisure Partner

2/10

Poor

26 Nov 2025

James

Booked a Oceanfront Balcony room for 3 nights.

I wasn't expecting super luxury, but this was a pretty big let down.

On arrival the valet didn't understand enough English to check in the car. Had to type in my own info into his cell phone app.

I'd prefer to bring my own bags up but it's kind of difficult to go up a set of stairs of course. We were deferred to the bellhop. At some point along the way my fairly new suitcase hit something, drywall maybe, had to pick it out of the corner.

Room was generally clean but tired.
Bathroom is nice. Bed is nice, comfortable, nice pillows.
View is not very high, but nice.
Downhill from there.
Cupboard doors don't shut properly. Lower part of cupboard by fridge the wood was damaged and rotted out.
Lot of hardware is rusted, hinges, mirror frames, lamp body.
Balcony door required a LOT of force to open.

We discovered ants, ghost ants specifically. Not a welcome sight. They gave us the other balcony room at 2am, took an hour to move. Other room was similar condition.

Not one working light in the back stairwell. Railing had one mount completely rusted through. Key card wouldn't open door to get back to room from there either.

The pool furniture is old and beat. The bikes look rough and all tires are bald.

All but one encounter with staff was very positive. Shame I can't say the same about the rest of the place.

It's being torn down soon. Good riddance IMO.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Neb

Had a great spacious room - bungalow and i enjoyed it a lot

Business Self

10/10

Exceptional

23 Nov 2025

kathryn

Loved it!

Leisure Partner

10/10

Exceptional

19 Nov 2025

Isaac

Love staying at the Sagamore. Staff are friendly and welcoming, pool area has lush gardens and plenty of lounge areas. Rooms facing the ocean are gorgeous and truly magical all day long. Great stay for the area.

Business_and_leisure Partner

6/10

Pleasant

16 Nov 2025

Mark

If this constitutes as a 4 star hotel what on earth is a motel like in south beach? From outdated bathrooms and furniture to finding cockroaches in our room, I won't be recommending this hotel to anyone.

While the suite we stayed in had a decent amount of space, and the common areas were well maintained, at the end of the day the lackluster room you're paying for most heavily influenced my review.

The front entrance reeked of garbage as the building dumpsters were not far away. Outside of the hotels control, it seems that all of the neighboring buildings were under heavy construction.

Leisure Family

6/10

Pleasant

11 Nov 2025

Michael

Grounds and resort were nice, the room was outdated and a little awkward.

Leisure Partner

8/10

Excellent

09 Nov 2025

Lynell Dsylva

Everything was great but wish the rooms had better lighting.

Leisure Friends

10/10

Exceptional

06 Nov 2025

Jose

We did not have a Beach View Room

Leisure Partner

10/10

Exceptional

05 Nov 2025

John

clean room and hotel grounds. Friendly and helpful staff at check-in and throughout the property.

Business

10/10

Exceptional

04 Nov 2025

WChris

Clean room, amenities, location, staff.. pool area

10/10

Exceptional

03 Nov 2025

john

The Sagamore was very luxe and relaxing oasis in Miami Beach. The room was modern, spacious with cozy beds. Loved the chill lobby, with art gallery, heated pool and beach staff was top notch. Very peaceful spot but also cool, This hotel is close and walkable to many eateries and Lincoln Road shops. Highly recommend for couples and families. We will be back!

Business_and_leisure Family

10/10

Exceptional

02 Nov 2025

Charlene

Everything

10/10

Exceptional

01 Nov 2025

Cathleen

Great place to stay

Leisure Self

10/10

Exceptional

01 Nov 2025

Erica

This is a fantastic hotel! Came for a girls Miami trip. Right on the beach, great pool. Walking to restaurants and shopping. The staff was very friendly and checked to make sure everything was ok with our stay. Will be coming back!

Leisure Family

10/10

Exceptional

28 Oct 2025

Shawnnetta

After having a horrible stay at another place, the Sagamore hotel was amazing. Would definitely recommend again.

Leisure Friends

2/10

Poor

27 Oct 2025

Teri Aking-Dindial and Kevin

Extremely disappointed. Rude and unfriendly front desk staff Gimena! Pool staff was amazing. Vito was super friendly and nice!

Leisure Partner

8/10

Excellent

22 Oct 2025

Christian

The place is very nice, I didn't like that not all the seats by the pool were available for guests, but everything else was a great stay.

Leisure Family

10/10

Exceptional

22 Oct 2025

Shanika

I love the staff, they are friendly and they check on you throughout your stay. I always stay at this hotel when I come to Miami!!!

Leisure Family_with_children

8/10

Excellent

22 Oct 2025

Hui

Clean room. Courteous staff.

Pool is small. Weird room card/ poop card return policy.

Didn’t try breakfast. Food by the pool just ok. Next door at Marseilles Beachfront Hotel has good food and better pool/ spa facilities. I will try that next time.

Business Family_with_children

10/10

Exceptional

17 Oct 2025

Ibrahim

We enjoyed our stay, highly recommended, the staff were very friendly and the pool was absolutely fantastic

Leisure

10/10

Exceptional

16 Oct 2025

Dawn

Excellent stay at this hotel. The front desk even texts you to check if they can do anything for you. We got upgraded to a penthouse which was great. Our room was quiet. The bed was massive and super comfy. Everything was perfect Thankyou

Leisure Partner

8/10

Excellent

14 Oct 2025

SOPHIA

Not happy to find a dirty tissue in my room
Room-upon arrival - a little thing like that can ruin how you feel about your stay

8/10

Excellent

13 Oct 2025

Jose

Walking and beach view were excellent and perfect. Especially walking around and close to shopping areas.

One complaint: We stayed at Rm#404, whoever was renting above us, was very noisy (w/the marble floors, every time the person moved his chairs around was so loud and scraping the floors like they were in our apartment. Better leg insulating for the chairs would be a great help to reduce the noise.

Leisure

8/10

Excellent

09 Oct 2025

IOANNIS

Only one elevator

10/10

Exceptional

08 Oct 2025

Kristi

Beach was super close. Staff was nice.

8/10

Excellent

06 Oct 2025

Nikolay

It was good enough

10/10

Exceptional

06 Oct 2025

Igor

Excellent hotel. Definitely recommend

Leisure Friends

10/10

Exceptional

05 Oct 2025

Jillian

Great location pool and beach convenient and excellent service from hotel staff.

Leisure Family

10/10

Exceptional

30 Sep 2025

Radu

Great hotel.

Business Self

10/10

Exceptional

27 Sep 2025

Eddie

Our stay at the Sagamore was pleasant, the staff was excellent, kind, attentive. Our room the king balcony studio was amazing, the art on the property was beautiful, the entire stay was suberb. The pictures online could be better because this place is far better in person than the any of pictures online. Walk to the beach was a stroll away, renting the bikes For free! Riding them to the south pier was fun. Everything was a close walk away.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Jodelle

Did it again!

Great stay and very accommodating we’ve stayed at the Sagamore on multiple occasions and will again!

Partner

10/10

Exceptional

27 Sep 2025

Tareq

We enjoyed our stay
Would come again this time would chose a Room away from street noise and bar across the street

Partner

8/10

Excellent

24 Sep 2025

Armando

Staffing and customer service were excellent

Leisure Partner

10/10

Exceptional

23 Sep 2025

Janice

Received upgrade (was great, for booking w Expedia)). Super clean, amazing location (steps to Lincoln). Lemon water by pool and lobby. Would be nice if coffee / tea were complimentary in lobby. Would absolutely recommend and stay again.

Leisure Family

8/10

Excellent

22 Sep 2025

robert

I loved the idea of an all suite room ,however the beds are super uncomfortable and the idea for the shower needs relooking because the tile is not high enough so once you shower the water is running all over the bathroom floor and not down the drain where it should be going ....
the tv channels went down everythime the rain fell consistently and they was nothing the engineer could of done about it and i was rather bored not being able to watch my tv in bed .

Business_and_leisure Self

10/10

Exceptional

21 Sep 2025

Kaylynn

Great location

Leisure Partner

10/10

Exceptional

16 Sep 2025

Jamila

The Sagamore was a great experience. It was a beautifully designed hotel and it had a great smell in the hall. There were beautiful sitting spaces and it was a calm, peaceful with wonderfully professional and welcoming staff.

Business_and_leisure Self

8/10

Excellent

15 Sep 2025

Koreen

Place was beautiful

Leisure Partner

10/10

Exceptional

12 Sep 2025

Erik

They made my stay extra special. They definitely went above and beyond in every step of the way and with so many hotels in the area, not sure if I would pick another from now on

Self

10/10

Exceptional

08 Sep 2025

jennifer

Very clean, staff was very pleasant

Leisure Partner

10/10

Exceptional

08 Sep 2025

Michael

Great location of Art Deco Hotel

Loved the Art Deco Style hotel. The room was huge I thought that it had been an apartment at one time but they said it had always been a hotel. It’s right on the beach.

Partner

8/10

Excellent

08 Sep 2025

Dayami

Valet parking regular

El hotel está bello súper confortable y limpio El servicio de carpeta excelente El servicio de valet parking el joven que nos recibió el 5 septiembre super amable pero en la noche cuando llegó mi esposo el señor que se encontraba súper grocero.Estacione un carro por una noche y otro por dos noches pues tenía dos habitaciones de la misma manera y a la hora del check out me estaban cobrando un parqueo por dos noches más
Fue lo único que me decepcionó por lo demás el hotel es espectacular

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Gabriella

Very friendly staff, beautiful room and awesome pool. Really enjoyed my trip

Friends_and_family Friends

8/10

Excellent

07 Sep 2025

Brankica

The hotel is in a very good location. At the reception we got an upgrade for a bigger room - which was very nice. The room was very big and clean.
The main building was a little bit outdated - but clean and comfortable!
The parking was 45$ per night, which is ok. Included in the price we also had chairs and towels - but the umbrella was not included.
We had some drinks at the pool bar during the rain and it was very good service.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Catherine

Love this hotel and everything about it. We’ve been coming here regularly for 16 years, and hope for many more to come.

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Christy

I'll be back!

Vegas style hospitality, Miami vibes, don't miss the wine bar tucked in the lobby!

Business

10/10

Exceptional

05 Sep 2025

Thomas

Great location, attentive and friendly staff, clean and interesting public areas in the hotel. Good value for money, would stay again

Leisure Partner

10/10

Exceptional

01 Sep 2025

Cathy

Can't wait to return

This was a great vacation and I will be back!!! Awesome experience!!!

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Jeremy

Great staff at the Sagamore. Loved the interior design and feel of the place. Super responsive to any needs or questions. Made the trip smooth and enjoyable.

Leisure Friends

6/10

Pleasant

24 Aug 2025

Isida

Unclean

10/10

Exceptional

23 Aug 2025

Gerardo

My favorite hotel in South Beach. Reminds me of old art deco from the 90’s

Business