Name: Hotel Residence Europe & Spa
Address: Bd du Général Leclerc, 52, Clichy La Garenne, 92110, FR

6/10

Pleasant

03 Aug 2026

Natasha

Clean room but very small .swimming pool was cold breakfast was minimal

10/10

Exceptional

28 Jul 2026

Nyasha

Nothing to fault about this hotel. My family all wish we had stayed there longer. Will definitely rebook it if we travel to Paris again.

6/10

Pleasant

20 Jul 2026

Mencia

The rooms are quite small but I guess for Europeans this is normal.
The pool and sauna hours should be slightly later due to the fact of returning to the hotel after visiting tour sites.
The staff was pleasant and helpful.

Friends

6/10

Pleasant

18 Jul 2026

James

Bath tub/shower combination was dangerous. Very challenging to get out of without slipping and falling.

Partner

10/10

Exceptional

16 Jul 2026

Heike

A great place to stay with a fantastic breakfast. Only thing is you need to learn CityApp to get?around as a tourist. Not a hotel fault, just friendly tip.

Friends

10/10

Exceptional

14 Jul 2026

Kent

The hotel itself was just what we wanted. All 5 stars. The location wasn't ideal for shopping, nor a huge restaurant selection. However, the subway gets you where you need to go!

Friends

8/10

Excellent

13 Jul 2026

Mennatalla

The staff are a bit rude especially at the reception. I had a problem with my booking and he was dismissive of my concern. Even though I ended up staying at the property, I wouldn’t recommend it to people.

Family

10/10

Exceptional

11 Jul 2026

Sanjay

Excellent location just outside the centre of Paris. The facilities were excellent, spa nice and clean, well maintained and peaceful. Breakfast was simple yet pleasant and plenty to satisfy you in the morning. bacon, egg, beans and toast hot, variety of hot drinks, a few pastry, breads, cheeses, ham, yogurt and nuts. Also fresh orange juice. Rooms were clean, tidy and well maintained. Staff ever so helpful from reception, waitress at breakfast and cleaning crew. Few lovely pizza places within 2/3 mins walk and and a supermarket 5mins away. Metro ins walk. Well worth staying here for a few nights visiting Paris.

Partner

10/10

Exceptional

05 Jul 2026

Crystal

Was a perfect beautifully kept Boutique style hotel in a nice quiet area of Clichy. Rooms are not Huge , But we were on 5th floor corner room great little view from our balcony. The staff were great and helpful. I would definitely recommend .

Partner

10/10

Exceptional

03 Jul 2026

Jason

Our stay was amazing, hotel staff was always friendly and ready to help with questions. Hotel was nice and clean.

Self

10/10

Exceptional

01 Jul 2026

Chien Yu

Hotel propre. Situé à environ 10 minutes de marche des lignes de métro 13 et 14. Les employés de la réception sont très professionnels et ont une excellente attitude envers la clientèle. Les chambres sont bien organisées. Le secteur est calme. Je suis agréablement surprise et tout s’est très bien passé durant mes 6 nuits. C’est un 10/10 pour moi !

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

elizabeth

Beautiful staff, rooms, pool, spa, will definitely be back

8/10

Excellent

22 Jun 2026

Michele

The hotel was nice and the staff friendly and helpful. we were disappointed with the size of the shower, a little claustrophobic and there was a technique for not flooding the bathroom, the pictures when booking looked great, maybe not all of the rooms have been updated of have bigger bathrooms.

Partner

10/10

Exceptional

18 Jun 2026

DAREN

The tall dark skinned guy that works the front desk was always AMAZING and very friendly and always helpful
I wish I had gotten his name but he is the only darker skinned guy that works the front desk.

Self

10/10

Exceptional

16 Jun 2026

Jadie

Breakfast is good, hot tub is good

Partner

10/10

Exceptional

02 Jun 2026

Jonas

Clean rooms and bathrooms, okay sized. Slept well, not a noisy neighbourhood. Aircondition in the rooms. Spa was a nice surprise, swimming pool, jacuzzi and sauna free to use. Bar is small, but if you want a few drinks after you have been out, it’s okay, but not the most cozy atmosphere. Didn’t try breakfast at the hotel, there are a few places not to far from the hotel where you can have a simple breakfast, can recommend Maison Cambon.

It’s about one a half hour from city center, actually a fairly nice walk. Bus station not to far away that takes you to the city center and home.

Overall a good experience for the price.

Partner

10/10

Exceptional

29 May 2026

Anika

This hotel was perfect for a week long stay in Paris/ Clichy. The staff were more than welcoming, and made us feel comfortable and safe. Our room was clean, aswell as the pool and spa. 10/10 recommend!!

Friends

6/10

Pleasant

26 May 2026

Marjuel

The wifi was horrible, we explain to them what was going on, and they did nothing. The night staff were not friendly or dismissive. I will not recommend this place to anyone.

Family

10/10

Exceptional

23 May 2026

ZEE SHARY

I don’t have a single complaint about this property. I stayed in a room with a double bes and the room was big and comfortable for my daughter and I. Everyone working there from front desk to house keeping was super friendly and helpful. The pool, fitness room, and sauna was very clean, beautiful, and not packed because you have to reserve your slot with the front desk. This way you can rest assured you will have a comfortable time when you go.

Family_with_children

10/10

Exceptional

23 May 2026

Sabrina

Todo excelente

Family

10/10

Exceptional

12 May 2026

Carrie

Perfect

Partner

2/10

Poor

10 May 2026

Daryle L

Where do I began, we was there for an hour early they would allow us to check in. Secondly, they never gave us a tour of the hotel to let us know where everything was at. Third the room we received was the size of a walk in closet; considering I’m supposed to get VIP access. This was a true embarrassment, words cannot describe how disappointed I am with this hotel and I am very upset that you Expedia did not get involve to help me a long time customer. Even after i spoke with you guys the day and never heard back you. Look at my history with guys I only use Expedia. You guys offered me something like $125 dollars to me when I returned. The experience I had there ruing my whole vacation considering that was my first time in Paris. Please take that place off your site.

Partner

10/10

Exceptional

09 May 2026

Flora

First time in paris(clichy) and was the best experience. The hotel, the staff, the area everything was amazing, will definitely comeback again.

Partner

6/10

Pleasant

06 May 2026

Luis

It's a nice hotel, near metro stations. They upgraded my room cuz I have silver Expedia, but the walls were so thin that I could hear everything that the other room were talking or walking. I didn't sleep well in the 5 nights I was there. I won't help back, I pay only for sleep cuz I spent the entire days in Paris and I couldn't rest well.

Self

10/10

Exceptional

04 May 2026

Hank

Fantastic service, very accommodating.

Partner

2/10

Poor

02 May 2026

Charles

There's nothing really for me to say positive about this hotel. We rented two rooms both overflowed the shower pans because of poor drainage, the check-in was a miserable nickel and dime experience, in the beds are as old as the City of Paris we could at least update the mattresses to something that aren't a year old where you're just basically sleeping on springs. One of the worst hotels I've ever stated

Friends

10/10

Exceptional

20 Apr 2026

Manisha

Great hotel with friendly staff

Friends

10/10

Exceptional

16 Apr 2026

MELIKA

Amazing

10/10

Exceptional

10 Apr 2026

Thomas

Great location with a 15min walk to Metro 13 or 14 which get you everywhere you want to be.
Great local vibe with local Parisians.
Beauty cafe's right outside the door.

Partner

10/10

Exceptional

30 Mar 2026

Destiny

The staff were amazing

6/10

Pleasant

26 Mar 2026

Keerath

We stayed here for two nights. At first arrival, the staff weren’t very pleasant. I’ve travelled to many hotels before and the staff are always greeting you happily but I didn’t receive that treatment here. Also we were charged a ‘tourist tax’ that weren’t expecting.
The hotel room was quite small. Additionally, the floor to our shower tray was cracked and the doors wouldn’t close so there was water all over the floor. The breakfast options were decent but there was a lack of vegetarian options.

Partner

10/10

Exceptional

21 Mar 2026

Richard

Great hotel

8/10

Excellent

02 Jan 2026

Kimberly Ann

The staff were extremely courteous & helpful. My room was very nice. Breakfasts were amazing.

8/10

Excellent

28 Dec 2025

Jeff

Good hotel good staff

Business Self

8/10

Excellent

17 Dec 2025

Alexandra

Overall good stay. Hotel is about a 10 min walk to the metro, room was clean and a pleasant hotel. I would say the hot tub is more like a room temperature tub and the food was very good, wish they had full size croissants and baguettes.

10/10

Exceptional

07 Dec 2025

Ivo

Great location, perfect bed and clean room. Fully recommend this hotel aa there was also sauna and pool included.

Business

8/10

Excellent

03 Dec 2025

Joe

Lovely hotel, helpful staff. One thing I would change is the jacuzzi heat, there seems to be no consistency with this, it was freezing cold on our first night, very hot on the 2nd and then on our 3rd visit freezing cold again. This should be kept at a warm temperature.

10/10

Exceptional

12 Nov 2025

Jason

Clean room, pleasant staff, good sauna. Breakfast was as expected.

10/10

Exceptional

11 Nov 2025

Dana

Nice staff, lovely pool and jacuzzi but needs lights in changing rooms, decent breakfast particularly liked juicing my own oranges!

Leisure Partner

6/10

Pleasant

24 Oct 2025

Martin

Disappointed overall with stay. Whilst clean and with a nice front of house. Bed uncomfortable with different sized single mattresses joined .most at reception pleasant, others a little rude when at the bar and couldn’t offer wine by the glass only by the bottle, and other condiments were not available, server offered no options. No water or coffee making facility in room. Spa not what you expect from the photos, and can only use for a hour per visit.

Business

8/10

Excellent

19 Oct 2025

PETER

Nice area close to city center. Nice park nearby. Gym and spa were great

Leisure Partner

10/10

Exceptional

12 Oct 2025

Kevin

Hotel was clean and friendly, easy for public transport

Leisure Partner

8/10

Excellent

12 Oct 2025

Carlos

Nice hotel, but A/C was not working. I couldn't sleep at night. Called front desk, they couldn't \"guarantee\" it would work.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Florence

Good breakfast, really helpful staff , enjoyed the spa ❤️❤️❤️

Leisure Partner

8/10

Excellent

03 Oct 2025

Gabrielle

Very comfortable stay. The front desk and cleaning staff were so friendly and were so welcoming. Comfortable beds with plenty pillows. Really nice bathroom. Breakfast was good but i wish there was a little more variety throughout the week. Pool and Jacuzzi area were clean. It was a really nice and comfortable stay. Highly recommended.

Leisure Partner

6/10

Pleasant

02 Oct 2025

Ronald

room was clean, same morning breakfast got tired eating same food, went to pastry across street. micro frigidaire and microwave would of been nice plenty of room for one under counter.

Partner

10/10

Exceptional

02 Oct 2025

Annya

Clean and comfortable room. Friendly staff at reception

Leisure Self

10/10

Exceptional

01 Oct 2025

DJIMRA

To ANDRE and SAMI, thank you for being professional and kind.
This hotel is centrally located, the staff is phenomenal, and the amenities are great.
A thought for the ladies from Tibet, I do not remember their names, but they were top notch.

Great location for the money and excellent quality.

Being from New York City, a Writer, and an avid Traveller, I appreciate kindness and excellence, this hotel provided everything

Leisure Partner

8/10

Excellent

30 Sep 2025

Joshua

Hotel was overall really good. Downsides were the gym which wasnt so much a gym and the bathroom was extremely small. Ive you're over 6ft you will struggle, so my advice would be to book a bigger room than the classic.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Coretta

The hotel is amazing and in a lovely local area with nice food places and transport links surrounding it. The room was a bit small but met my needs. Staff very friendly and helpful and always willing to accommodate my needs. The breakfast is really lovely with much choice available. The spa facilities are very good and area is clean. Overall a lovely place to stay with excellent facilities and services. Thanks to Kavita, Andre, Sam, and
Abdulie.

Leisure Self

6/10

Pleasant

28 Sep 2025

Ervin

The rooms are really tiny for a double bed, but apparently, the classic rooms are that way.

The staff were unfriendly, but knowing they are French, it is normal for them.

The breakfast it was poor.

Business Friends

8/10

Excellent

20 Sep 2025

Ryan

Overall, Good stay.

Good overall stay, Tidy hotel.

Slightly out of the centre but felt in a safe area.

Wouldn’t recommend booking if you want a gym included as this was disappointing.

10/10

Exceptional

28 Aug 2025

jovi

I had a great time and hotel was very good.
Staff were friendly and helpful.

8/10

Excellent

15 Aug 2025

Stuart

It is a very nice hotel just lacking tea and coffee facilities in the rooms. Staff were very friendly and it's in a nice area of Paris.

Leisure Family

10/10

Exceptional

14 Aug 2025

ABDUL

Thoroughly enjoyed the spa facilities but the swimming pool was a bit cold to swim in. Staff were very helpful and polite. Breakfast was very good especially being able to squeeze my own fresh orange juice.

Leisure Family

10/10

Exceptional

13 Aug 2025

Maxine

We stayed for the Linkin Park concert at Stade de France, and they had a LP playlist on when everyone was checking in on the Friday. What a great idea!

Only think I would say is that access to the pool is very inconvenient. They limit it to 10 guests per hour, but whenever we went there were max 2 people. Most people just took a quick 10 min dip, so it was often empty even when they had reached the max. Not a good system.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Hazel

Great hotel, lovely staff

Room was compact but comfy.
Breakfast was lovely.
Pool, sauna, hot tub and gym were great, only thing I’d say maybe smaller weights in gym.. there was only 17.5kg but that’s being really picky!
Staff really polite, friendly, funny and accommodating.
Id stay again in a heartbeat

Partner

10/10

Exceptional

03 Aug 2025

Emma

Bobby and I stayed at this hotel for a week in late July to watch the Tour de France. It was wonderful being just outside central Paris—quiet, yet only a 10-minute walk to the metro, with a bus stop right outside. The reception area was cozy, and we were warmly welcomed by Kavita, who truly made our stay special. She always greeted us with a smile, engaged in conversation, and even upgraded our room on day one for free! Daniel, also at reception, was fantastic—cracking jokes, helping us plan our days, and recommending the lovely La Crémaillère 1900 restaurant. Both Kavita and Daniel greeted us daily, asked how we were, and made us feel so at home. All reception staff were friendly, but those two really stood out. The facilities were great—we were surprised it was only 3 stars! The pool, sauna, jacuzzi, and gym made it very relaxing. The bar and breakfast area were cozy, with sofas, a TV, and even a foosball table. Our room was comfortable with a nice view and strong shower pressure. Only minor wish: English breakfast tea and subtitles on the TV. All in all, we’d absolutely stay again and will recommend this hotel to anyone visiting Paris—especially if Kavita and Daniel are still there!

Leisure Partner

10/10

Exceptional

28 Jul 2025

babajide

This property is not a 3 star hotel. It is a 4 star hotel. It is an hidden gem. Staff are very approachable, welcoming and helpful.
Food and service is fantastic.
Amenities including the lift worked well in the time I spent there.
Pool is fantastic and the Jacuzzi is one of the largest I have seen and believe me I have been around the world.
Hotel is quite central with 8 minutes walk to the St Ouen station. Restaurant, shop and food options is excellent.
Only the Gym equipment needs to be serviced and more.
This a very safe and luxurious Hotel and I will go back again.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Michelle

Pretty nice area, not the fanciest but it works!
Room was nice and comfortable. No fridge in the room so if you expect to keep something fresh/cold, don’t bring it to the room - staff also don’t like leaving it in their fridge. We came to Paris to see Versailles and glad we did it! Just be prepared the public transport isn’t all that easy to use getting there. We struggled for awhile trying to buy a train ticket and no everyone around is friendly to help. Other than that we had kind staff at the hotel :)

Leisure Family

10/10

Exceptional

29 Jun 2025

Karen

Excellent hotel and facilities in lovely area away from the hustle and bustle. Would highly recommend and would stay again.

Leisure Partner

6/10

Pleasant

29 Jun 2025

Margaret

Small room. Almost but not quite

10/10

Exceptional

27 Jun 2025

Tamika

Perfect stay! Great staff and great location. Quick uber ride or walkable restaurants.

Leisure Self

10/10

Exceptional

25 Jun 2025

Suha

Love the property

Leisure Family

8/10

Excellent

24 Jun 2025

kathy

Lovely and clean, breakfast was great and staff were friendly. Very well maintained and close to local shops and transport, great location

Unfortunately the only languages on the TV was French which was disappointing but we just didn't watch it. Hot tub wasn't hot either so couldn't use it.

Definitely a nice hotel to stay in tho despite the 2 issues i would recommend it

Leisure Partner

10/10

Exceptional

23 Jun 2025

Alasdair

Lovely stay. Staff at front desk were very helpful. Room was small but clean. Restaurants, cafes, bars all close by and less than 10 minutes to the metro to see Paris’ sights. Would stay again.

Friends_and_family Friends

8/10

Excellent

20 Jun 2025

Joel

When youre out walking 10km a day returning to the hotel with a spa is just what the soul needs. A great place with friendly staff.

Self

10/10

Exceptional

17 Jun 2025

Mathew

Great location. Very clean

Business Self

6/10

Pleasant

04 Jun 2025

David

I had three problems with the hotel one the air conditioning would turn off after 3 hr - so we would wake up every night sweating, and the elevator was broken so we had to climb 5 stories every time we came back to the hotel, and final our room key was inactivated ever time we left the room. The room was clean, the bed was good and the staff was very nice.

Leisure Partner

2/10

Poor

29 May 2025

Nathen

Worst hotel I ever stayed at.

I had the worse stay I ever ever had at any hotel in my life. First of all the staff was so rude, very unaccommodating for tourist. Would not point me into a direction to do my laundry, would not help me figure out how to exchange my USD. The worst part of it all is that almost had to call the police, I was in the jacuzzi and some other man staying the in the hotel I assume tried to get naked with me in the jacuzzi. Right away I told the man he can not expose himself like this in public. The hotel manager told me not to call the police and was not trying to side with me, I guess that is normal to expose yourself infront of young adults at this hotel. Tried to get me to apologize to the naked man, I couldn’t believe it. According to the French criminal law, indecent exposure is punishable by law. Also, there was pee still in the toilet when I checked in. Never in my life have I had this experience before.

Self

6/10

Pleasant

22 May 2025

Jeanette

Hotel was clean but Elevator was not working at the time. The pool need reservation and a extra tax was charged at the hotel. Room was very very small Location was okay area was safe to walk. Nothing to do around.

Leisure Partner

8/10

Excellent

21 May 2025

Rebecca

I liked that the area had many restaurants around it and it was an affordable place to stay. I loved the spa! I don’t like that website advertised laundry facilities as an amenity because there were none on the premises. Rooms are small, but typical of larger city life. Staff was EXCELLENT!!!!

Leisure Family

10/10

Exceptional

19 May 2025

Rosemarie

Excellent spa and breakfast

Leisure Partner

6/10

Pleasant

28 Apr 2025

Verified traveler

I booked the hotel for myself and friends all taking part in Paris Marathon - because there was good access and a spa. The lift was not working to one side of the hotel and the hotel did not elect to inform us ahead of the stay. There was also painting work going on, on the same stairwell - with slippy plastic floor coverings. Neither are ideal when you are struggling post-marathon. Plus the sauna was out of order. Prior to the stay we received several emails from the hotel upsellling us but nothing pre-warning us of the maintenance issues. We were unable to secure rooms on the ground floor or on the side of the hotel with a working lift. Hotel was otherwise clean and rooms were fine.

10/10

Exceptional

16 Apr 2025

Janeth

Great clean place

10/10

Exceptional

07 Apr 2025

Mark

Give this hotel a go, hidden gem!

Wonderful hotel which is easily accessible to the attractions of Paris. Daily room service. Excellent breakfast service. Great front of desk service. We used the spa once and had it to ourselves. The pool was very cold. The sauna wasn’t working due to guest miss-use but a great facility otherwise. Great value for a hotel with spa etc.

Partner

10/10

Exceptional

07 Apr 2025

Robert Kenneth McLaren

The Hotel Residence Europe and Spa is located in Clichy which is a little distance from the city Centre and attractions but the area was very welcoming and transport into the city was not an issue.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Matthew Donato

Really great stay! I enjoyed it very much indeed recommend this place. It's decently close to 2 really good metro stations and a few places to eat later at night. The rooms were clean and nicely renovated. And the jacuzzi was nice. Unfortunately the sauna was not in service during my stay which is sad because i would've really loved it. And good breakfast options as well. I would definitely stay here again. Hopefully the sauna is available on my next visit. Oh and the elevator would be in and out of service. Which was also unfortunate but not too bad. But overall i give 8/10. Would be higher if not for those 2 things.

8/10

Excellent

14 Mar 2025

CG

Nice , smaller hotel with old world charm. The staff is attentive the atmosphere is serene. There's a spa if you choose to use it. I spent a week or so here preferring it over one of the large chains,

Leisure Self

8/10

Excellent

05 Mar 2025

Joanne

Perfect location

I recently stayed at Hotel Residence & Spa Europe in Clichy for five nights, and overall, my experience was a mix of positives and a few disappointments.

The Good
The hotel is well-located in Clichy, with easy access to public transport, making it convenient for exploring Paris. The staff at reception were welcoming and professional, always ready to assist with any queries. The spa and pool facilities were a highlight, offering a nice retreat after a long day of sightseeing. The room was clean and well-maintained, with a comfortable bed ensuring a good night’s sleep.

The Not-So-Good
One of the biggest drawbacks was the lack of tea and coffee-making facilities in the room. For a hotel of this standard, I expected at least a kettle with basic tea and coffee provisions.

Additionally, the breakfast selection was decent. The WiFi connection in the room was very reliable .

Final Verdict
Hotel Residence & Spa Europe offers a comfortable stay with good amenities, but the absence of tea/coffee facilities in the room was a letdown. If this isn’t a deal-breaker for you ( it wasn’t for me), it’s a solid option for a stay in Clichy, particularly for those who will make use of the spa and gym facilities.

Rating: 4/5

Friends_and_family Family

10/10

Exceptional

03 Mar 2025

Eugenia

Easy to walk at metro line to visit Paris.Quiet location! Thank you.

10/10

Exceptional

16 Feb 2025

Sedinam

Friendly staff

Leisure Partner

10/10

Exceptional

15 Feb 2025

Samuel

Nice

Leisure Self

10/10

Exceptional

25 Jan 2025

Lachai

Everything

Leisure Partner

10/10

Exceptional

07 Jan 2025

Thomas

Loved the pool and spa area. And the staff,well, i just can't say enough about how absolutely accommodating they were. And they spoke better English than i do! Super nice area, away from the hustle and bustle. And most importantly... excellent value 👏..my wife and i will be back

Leisure Partner

10/10

Exceptional

03 Jan 2025

Jade

Pool & jacuzzi are slightly too cold. However, everything else was outstanding

Leisure Friends

4/10

Poor

30 Dec 2024

Pritesh

Cozy hotel. Great breakfast. Swimming pool and gym access is hidden as if a treasure. Need 3 hours booking in advance to use everytime and need access from reception staff in level zero. Tiny rooms. Room service very poor. One day they left only one towel (that too left on the floor) and the next day they only provided one towel. We had to tell the reception to ensure we get two clean towels for two adults during our stay. Breakfast is good even though very limited selection. Location is 8 min walk to station but not a very nice area. Average 2-3 star hotel.

Leisure Partner

10/10

Exceptional

23 Dec 2024

Roselyn

Its cleanliness is the best

Leisure Partner

8/10

Excellent

05 Dec 2024

Adebimpe

It was a good hotel. The staff were nice and the proximity of the hotel to get public transport was great.

Leisure Partner

8/10

Excellent

30 Nov 2024

Olusegun

Strategically located.

Business Self

10/10

Exceptional

21 Nov 2024

Ned

I recently stayed at the Hotel Residence Europe & Spa and had a fantastic experience. The location was ideal, just a short walk from local transport links. The staff was incredibly welcoming, always ready to assist with a smile. My room was clean. Hotel Residence Europe & Spa exceeded my expectations, and I would highly recommend it for anyone visiting paris for sightseeing like I did.

Leisure Self

10/10

Exceptional

08 Nov 2024

Jarvey

The staff was very nice and helpful. The shops and composite with in walking distance and the metro as well. The room with a beautiful view was so romantic room 24 with a view to the street and a beautiful widow that gives a picturesque view. Very clean .

Leisure Partner

10/10

Exceptional

02 Nov 2024

Robert

I particularly enjoyed the spa, jacuzzi, sauna and gym. The staff were always friendly and respectful. The lounge was very relaxing and had very soft seats which we used every day. All together a lovely stay and I would recommend to anyone visiting Paris.

Leisure Family

4/10

Poor

01 Nov 2024

Takahiro

I called the hotel for the parking before arriving the hotel. The man said he would tell me where the parking space is when I arrive.
When I arrive, the receptionist lady pass me the map of the parking space, but, I could not find the parking lot, so, I found another parking lot by myself.

When I checked in, I was asked to pay the full amount for one night even I already paid though
Expedia. I told it to her, then she realized it’s her mistake.

When she explained this hotel is smoking free hotel, I told her that we don’t smoke. Then, she told me again, I should not smoke because there was a smoke detector in the room.
I didn’t understand why she told me because I had already told her that I didn’t smoke. For some reason, she suspected I would smoke secretly. I didn’t feel good.

Finally I passed my ID card for checking in. She forgot to return it to me. When I pointed out, she gave me back.

The room cleanness and the area around the hotel was good.
But, the service from the receptionist was poor.

Leisure Partner

6/10

Pleasant

29 Oct 2024

Goutham

The property was ok but the staff were rude and did nothing to help us get some breakfast.

Leisure Family_with_children

8/10

Excellent

21 Oct 2024

Lee David

The staff were wonderful. Breakfast was mediocre. Food would often run out and not replenished. Noemi was a highlight of the stay. Very friendly. Rooms were great and beds were super comfortable! Very convenient to all of our sights.

Business_and_leisure Partner

10/10

Exceptional

19 Oct 2024

Silviya

Sauna was nice.
Breakfast war superb!

Leisure Self

10/10

Exceptional

17 Oct 2024

Olivia

Transport to Inner City Paris takes about 12 minutes to walk to. The hotel is lovely and clean. The staff are polite and accommodating to those who don’t speak French lovely four star stay

Leisure Partner

2/10

Poor

05 Oct 2024

Farshad

Showers drains clog, jacuzzy water not hot, there is a charge for slippers, rooms too small, walls too thin so can hear everything.

10/10

Exceptional

05 Oct 2024

karrie

Would stay again and recommend to anyone. Beds were so comfortable