Name: Hotel Nacional Inn Foz do Iguacu
Address: Rodovia das Cataratas, 8355, Foz Do Iguacu, 85853-866, BR

6/10

Pleasant

17 May 2026

Alberto

Desayuno muy poco variado (huevo revuelto frío, pan duro)
Toallas viejas
Buena ubicación

Family_with_children

10/10

Exceptional

25 Mar 2026

Richard

We found the ac was adequate

8/10

Excellent

10 Mar 2026

Qiu

Clean rooms nice stuff.

Friends

10/10

Exceptional

27 Feb 2026

Irina

Great room for family: had 3 beds, though was only 1 person. Nice amenities if you have children: pool, play area, close to bird park, helicopter ride, falls.

6/10

Pleasant

17 Dec 2025

Asuncion

The hotel provides a good service in the breakfast room.
However there are something that need improvements:
The towels would be replaced with new ones they are already very worn.
the flooring in shower is slippery and the bathroom must include a handrail or a handle for the elderly. It is a potential hazard for the hotel.
It would be nice to provide the power outlet adapter to charge the phone during our visit.

Leisure Family

8/10

Excellent

15 Nov 2025

Maria

The hotel is an older property but the place is clean . Offered good breakfast , staff is friendly and the recreation área is very spacious .

Friends_and_family Family

6/10

Pleasant

20 Aug 2025

Gary Jackson

It was clean, big, had some good pools and arcades, but no elevator and the shower and toilet door did not close.

Leisure Family

8/10

Excellent

20 Apr 2025

cesar

Tudo de acuerdo al precio. Los días que estuvimos no estaba funcionando la pileta climatizada porque estaba en refacción. Pero todos los servicios perfecto, algunos detalles pero todo acuerdo al precio

Friends_and_family Family

10/10

Exceptional

18 Mar 2025

Tony

Highlly recommend. Lots of amenities. Great for families

Friends_and_family Family

6/10

Pleasant

17 Mar 2025

wai tim

We stadyed 3 nights, I put a clean room sing on the doornob, ask for clean up. but still no help clean the room and change towels , every day l had to the front desk ask them get the towels.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Angela

Os funcionários são maravilhosos

Leisure Family

10/10

Exceptional

06 Feb 2025

Angela

Tudo perfeito

Leisure Family

10/10

Exceptional

06 Aug 2024

Lucy

We really enjoyed our stay at this hotel. My son loved the various pools and arcade room. The staff were very friendly and the tour manager helped us to organised private transport. The buffet was varied with a delicious selection of freshly cooked food. The location was great - a short taxi ride to the falls and to get across the border to Argentina. Dreamland park was just across the road and had lots of fun activities also. Such great value!

Leisure Family_with_children

10/10

Exceptional

24 Jul 2024

Verified traveler

Lovely hotel near to the Falls and Bird Park!! Breakfast and dinner was included in the rate and was a tasty buffet!

Partner

10/10

Exceptional

13 Jun 2024

Hyon Mook

-

Leisure Family_with_children

6/10

Pleasant

04 May 2024

Emmanuel

The hotel was good and staff fine. The construction of road around it is the little problem.

Leisure Family

10/10

Exceptional

02 Apr 2024

Carolee

Great pools and play areas and restaurant on premises.

Family

2/10

Poor

31 Mar 2024

Saerom

The hotel was very old did not look like it was taking care enough
I had bugs and ants all over the room
Some lights didnt work properly in the room
The swimming pool water was so dirty
In the breakfast time the hotel did not have enough table for the people
However the staff were very nice 👍

Leisure Family

8/10

Excellent

24 Mar 2024

Nicolas

Pool are is great for kids , rooms are a bit outdated and was not super clean (some hairs) but overall it was good, kids had a great time in the pool area.

Leisure Family_with_children

8/10

Excellent

15 Mar 2024

Choua

Overall, it does the job. I wish the rooms were more alike; one room had hairdryer, tv remote, and a shower door that didn’t quite close. The other room didn’t have a hair dryer, no tv remote, and the toilet door didn’t quite close.

Leisure Friends

6/10

Pleasant

07 Jan 2024

Verified traveler

buena

Falta mejorar servicio en sector de recepción.
El restaurant, muy poca opciones y calidad en menu.
Servicio de los mozos del restaurante regular, falta mejorar el servicio.
El agua de la pileta, al aire libre, muy turbia la momento de usarlo (17:00 a 21:00 aprox)...mejorar el tratamiento del agua.

Friends_and_family Family

6/10

Pleasant

01 Oct 2023

Erik

Falta mantenimiento a las instalaciones! Pintura general de las instalaciones!
No tiene atracciones en el hotel de noche! Falta alegria

Friends_and_family Family

8/10

Excellent

21 Aug 2023

JOHN

Towels were old and not sufficient!

Friends_and_family Family

8/10

Excellent

12 Apr 2023

Jesse

La piscina no estaba limpia, y la de adentro tenía mucha suciedad y no estaba caliente estaba fría. Y estaba supuestamente ser indoor.

Family

8/10

Excellent

15 Dec 2022

Raymond

It was close to both the airport and Iguassú Falls. However, it was too far out of town.

Leisure Friends

8/10

Excellent

12 Dec 2022

Simon

The staff is nice and helping.
the hotel lack of some necessary items.

Leisure Friends

8/10

Excellent

06 Sep 2022

Verified traveler

Hotel is fine.

A very basic hotel. Friendly staff, location close to falls, decent breakfast. It’s very inexpensive and had everything you need for a couple of nights but nothing fancy.

Partner

10/10

Exceptional

07 Jul 2022

Deyaneira

We love how close it’s from EVERYTHING, I’m talking about the airport (5 minutes), the Iguazú Falls (10 minutes), Argentina and Paraguay borders are close too. Crossing the street there’s is museum and things to do and see. The hotel breakfasts was good and until 10am, the dinner was good too. If you get to the hotel before 2pm they take care of your bags will you go to do things around. The only bad thing was the bed, it’s was really uncomfortable and that you can hear everything that it’s going on outside of your room.

Leisure Partner

10/10

Exceptional

07 May 2022

SARA

We have a great time here.
Very clean, spacious room, the stuff are wonderful.
The front desk would do everything to make sure you are happy.
I would come back to this hotel.
The stuff had a big smile, very polite. Great customer service.

Leisure Family

8/10

Excellent

19 Jan 2022

Verified traveler

UK

Good location. Good room size and one of the staff on reception was particularly helpful given we only speak English. Cleanliness okay. Room walls quite thin as could hear the TV at night from neighbour. Overall fair value for price.

Partner

8/10

Excellent

12 Dec 2021

Jun Toshio

Great stay

Had a great stay

Business

8/10

Excellent

17 Sep 2020

Cristina

O café da manhã precisa ser melhorado. Pouca opção de frutas (2 somente) Bolo e pães estavam secos

Friends_and_family Family

4/10

Poor

15 Sep 2020

Marcio

Café da manhã muitoooo fraco. Piscina com problemas. Banheiro do setor da piscina sujo. Funcionários destreinados.

Friends_and_family Family

8/10

Excellent

24 Jan 2020

Verified traveler

clean: friendly staff john spoke english very well. coordinated, jacuzzi was not wrking.

Leisure Family

10/10

Exceptional

23 Jan 2020

Verified traveler

Excellent Hotel

The hotel was so very comfortable and the staff was great! Location fabulous

Friends_and_family Friends

8/10

Excellent

20 Dec 2019

Verified traveler

The location was good, near public transportation.
Wish it had morr tv channels. The walls were thin you could hear everything.

Friends_and_family Family

10/10

Exceptional

05 Dec 2019

Verified traveler

Excellent very clean and safe place good breakfast.
Thank you,

Friends_and_family Family

10/10

Exceptional

11 Aug 2019

Verified traveler

Every thing was perfect and the personal was professional

Leisure Friends

10/10

Exceptional

21 Jun 2019

Verified traveler

The location is great! 5-10 minutes from airport, falls, huge mall, etc. Breakfast and dinner were good. Most of the staff speaks English. Hotel is not brand new but for the money you pay it totally worth it.
Two issues: the walls are pretty thin and you can hear everything. The pictures of the hotel show that there is a huge outside playground for kids (which is why I booked this hotel) but it doesn’t have it. I think they should update their pictures.

Leisure Family_with_children

2/10

Poor

21 Feb 2019

Verified traveler

The Hotel wants a complete refurbishment .The shower was filthy and full of mould and rusty fittings. The room and beds and pillows etc smell fusty .Ants in the room crawling all over surfaces. The hotel states there is a swim up bar ? This must have been stolen because there is not one.

Leisure Partner

10/10

Exceptional

26 Oct 2018

Verified traveler

During the night shift, there were no English speaking staff, however it was fine during the day shift. The dinner hours of the restaurant started at 1900, which was a bit limiting.

10/10

Exceptional

18 Aug 2018

Hong

Great location to see Iguazu falls

It is a nice hotel and the staff is friendly. It is close to the park of Iguazu falls. Besides, the hotel provided a shuttle service from the hotel to the Argentina side of the falls and the price was reasonable. We enjoyed the trip.

Family

6/10

Pleasant

07 Aug 2018

Henry

OK, make sure you confirm your room efore arrival

OK, hotel is pretty much as advertised but watch out for bait and switch if they try to move you to another hotel due to \"problem\". Basically, they overbook and then shuttle you off to an inferior hotel with much smaller rooms. I had to go back and forth on email prior to arrival to make sure I had a room. Breakfast buffet is OK, dinner buffet is so-so. Better to take Uber for a few dollars to a restaurant at the mall or in town.

Partner

8/10

Excellent

23 Jul 2018

Verified traveler

It was OK

The workers were very nice. The aspect that I am concerned was about the conditions of the towers. They were pretty used. It seemed old.

Family

10/10

Exceptional

20 Apr 2018

Verified traveler

great location by airport

very good experience here.... good brkfst (so so dinner menu). Excellent staff!

10/10

Exceptional

13 Mar 2018

Verified traveler

Nice hotel, close to the falls, with a nice staff.

Staff was friendly and helped us find a fantastic dining experience while in town. Absolutely unforgettable. Hallways are warm, but room was pleasant.

8/10

Excellent

26 Feb 2018

Jerry

Close to Iguazú falls.

Great breakfast, Helping staff, kids allowed to run wild in the hallways and outside too late.

8/10

Excellent

08 Jan 2018

Zsuzsi

We stayed just 1 night, but it was comfortable and the staff very nice.
Breakfast could be better.

10/10

Exceptional

31 Oct 2017

Will

Great small hotel near airport and Brazil falls

The hotel is very near the airport and falls. The concierge was able to book (on short notice) a taxi van to take our group to the Argentina falls one day for very reasonable cheap price. That included a stop at Mercado for snacks and he handled our paperwork at both Brazil and Argentina customs both going and returning, and he showed up at our meeting spot on time. This service really helped our enjoyment. The hotel pool was large and was OK. The break fast very good each day. The onsite hotel was passable but beef was a bit tough, otherwise was acceptable, since no other restaurants within easy walk.

We had a lot of rain overnight, and our air conditioner started to leak, but we put a garbage bin under and notified the desk as we left in the morning.

Overall, a really good place to stay while seeing the falls.

10/10

Exceptional

23 Aug 2017

Verified traveler

Great place for families

Other than some things being outdated it was a perfect place to stay.

10/10

Exceptional

17 Jul 2017

Verified traveler

Very accommodating very friendly.
They let us use their kitchens microwave oven to heat up our outside food. We gave them a generous tip.

8/10

Excellent

09 Jul 2017

Merc

Spacious hotel, clean, friendly staff

The hotel was near the Falls, just a short taxi ride away. The room was spacious, clean, comfortable. Breakfast was very good, varied, and generous. It had a fun pool area for children and adults.Staff was friendly and helpful.

8/10

Excellent

29 Apr 2017

Verified traveler

Hôtel staff si excellent, they pay attention and help their custumers +++
Thanks you for all.

8/10

Excellent

20 Jan 2017

Marina

Very close to airport and bus to the Fall is just across the road. It is far from the down town but it did not bother us. The hotel interior and rooms need to be refurbished. It was a pleasant stay but not great.

Family

10/10

Exceptional

13 Dec 2016

Ronald

Just stayed one night, but it was pleasant. Excellent restaurant in the hotel (it was raining and we didn't feel like going out). We received a room with a faulty air conditioner, so they moved us to the other room (that took longer than it should have). They didn't cancel the first, however, so the kids slept in one room and we in the other. Got two rooms for the price of one!

Family

8/10

Excellent

02 Sep 2016

Istvan and Sand

Nice hotel, big pool, waterslides, playground, ping pong, foosball and pool table. Descent breakfast.

8/10

Excellent

12 Aug 2016

Verified traveler

Inexpensive hotel close to cataratas do iguacu

The hotel is a basic one which is centrally located near the Foz airport and near cataratas do iguacu. The hotel is clean and very spacious. It is a great inexpensive place to stay on vacation if you're looking for a mid-range type of hotel.

8/10

Excellent

23 Jul 2016

Verified traveler

Nice location

friendly staff, heater its too close to the bed make it hard to sleep with hot air hitting your face or body.breakfast needs improvement.

8/10

Excellent

08 Jun 2016

Janis

New spacious building

Very enjoyable, friendly staff, lovely place to stay in summer especially for children, good choice for breakfast

Partner

8/10

Excellent

17 May 2016

devidas

Close to airport .

Nice hotel very close to the airport with bus stop just outside the hotel connecting to downtown. Staff speaks English and very helpful. Restaurant ok not much choice. Good selection for breakfast.

10/10

Exceptional

05 Apr 2016

Eva

Great hotel close to airport and Iguacu Falls

This hotel is not far from downtown. There is a bus #120 that will take you to downtown in 7 minutes. Hotel is WONDERFUL!!. Pool is great for kids and breakfast is good. Hotel staff is very friendly and go out of their way to help guests. I'll stay here again without a doubt. Rooms are big and very clean.

10/10

Exceptional

19 Oct 2015

Mature couple

Great location with easy access to airport & Falls

Very comfortable motel only a couple of minutes from Airport. Arrived at 00.45 after late night flight and was greeted by staff to carry baggage to room ... Great service. Delicious array of breakfast choices. Pool fantastic after hot day at Falls.
We caught local bus from outside front of motel (which passes every 20-30 R$6) to Brazil side of Falls. From there we just walked across the road to Bird Park which was well worth the visit and caught the bus back home ... Very easy. To visit the Argentine side of Falls we caught the local bus en-route to Foz metro and got off at Motel BourBon, went across the road to visitor information centre and had the option of either catching local bus to main Argentine bus terminal and then another to Falls. Negotiated with taxi driver to take us direct to falls for R$80 which was only slightly more than buses. He was able to assist with border crossing and safed us lot of stress and time. Caught local buses home .... Not a good idea! Bus left us at border to stamp out/in and to catch the next bus ... This took well over 40 minutes in heat. Would recommend you to use taxi service from BourBon hotel for relaxing day. Also ensure you have sufficient AR$ cash if considering doing boat excursions on AR side. AR$270 short ride under falls or $650 jungle ride. ATM available inside park entrance but you must have entrance fee AR$ with you.
Falls fantastic and a must see.

8/10

Excellent

02 Sep 2015

Verified traveler

Simple and Quiet with Great Service

The hotel is simple, but the service is great and the staff are very helpful. The price is very fair.

Family

10/10

Exceptional

25 May 2015

Pratibha P.

Good trip with friends.

They had wonderful staff. The breakfast was good. The shuttle person came to pick us up in time with my name. Good hotel, little out of town closer to Iguvacu falls.

Family

10/10

Exceptional

29 Mar 2015

Claudio

Great for kids.

Very friendly staff. Great breakfast.

Family

10/10

Exceptional

10 Mar 2015

lengdoo

adventurous travellers

great hotel for relaxation after visiting buzzling RIO...

Family

6/10

Pleasant

24 Feb 2015

Verified traveler

our stay in nacional inn

A complimentary shuttle was promised from airport to hotel. I tried to contact through the hotel website's contact form. But it kept giving error msg. I tried different browsers/laptops. Then I called the night before arrival and the reprensentative asked me to call back the next day. But the next day early morning I was on the flight and could not call. I called the hotel from the Foz airport upon arrival. They said, \"take a taxi, we'll taker care of you\". When I got to the hotel they told me that they cannot pay for the taxi !!. They kept arguing that I have to tell them in advance if we wanted teh shuttle..and I did..or atleast I tried. Your website didnt work and the whoever answered the call the previous night didnt bother to take down the information.

The next surprise: the complimentary shuttle is only _from_ the airport..not TO the airport. May be you should clearly say that in your website.

Family

8/10

Excellent

24 Feb 2015

Verified traveler

Complimentary shuttle service?

Enjoyable stay. We were looking for a shuttle ride from the airport, as advertised. But, they didn't have the service available. We had to pay for a taxi and they did not reimburse.

When leaving for the airport upon checkout, we asked them for a ride. But, they said it was only a one-way option (from airport). I would have expected them to have some flexibility to give us a ride to the airport since they didn't have the service available when we arrived.

Family

10/10

Exceptional

01 Aug 2013

CB

On Bus Line and Convenient

This hotel staff was excellent. They let us check in early as our room was ready. We took a taxi but you could really take a city bus as it is right on the bus line. Once we checked in we took the bus everywhere (Iguazu Falls, bird park, and the downtown) which was safe and cheap and right out the front door. The pool looked fun for kids. The lobby was nice (lots of couches for different groups). They had free wi-fi but we could not get it to work in our room so we sat in the lobby. The breakfast was pretty good. We ate dinner both nights and it was ok. (There is not a lot of restaurants close so you are kind of stuck eating at the hotel).

6/10

Pleasant

12 Jun 2013

Cora

Amazing Falls - disappointing hotel

The hotel is a bit run-down. The staff at the reception are very friendly. The restaurant is really bad, poor quality food and the girls working there look like they are really bored. We only stayed one night and it was handy to the Falls which was our main reason to be there, so we could overlook some things. A nice meal after a day's travelling would have been good. The girl working at the travel enquiry counter was excellent and helped us to get to the Argentinian side.

6/10

Pleasant

06 Jun 2013

Pat

Decent hotel very close to airport and falls

The hotel is currently being remodeled so although the rooms were very dated and had a musty smell, within a few months, it will probably be fairly nice. The major reason we selected this hotel was because of its proximity to the falls and the airport. Although there are not many restaurants near by, the restaurants provide free shuttle service. The reason for the 5 in service is although our flight was delayed and we couldn't get a flight until the next morning, Hotel Florenca didn't charge us for the night even though we reserved it. The concierge was also helpful with booking tours and information. The breakfast buffet was above average.

Partner

8/10

Excellent

29 Jan 2013

Happy Couple

Conveniently placed good value hotel

We were pleasantly surprised at the value for money with this hotel. It was conveniently placed on a bus route between the airport and the Falls, and the town, and close to the airport and Falls by taxi or bus. Service was very good and friendly and breakfasts enjoyable. Its countryside location was very relaxing after much City travel.

Family

10/10

Exceptional

10 Oct 2012

Verified traveler

Great for a break

Excellent hotel, ideally situated for the falls and also the airport.

4/10

Poor

25 Aug 2012

Verified traveler

Too far

Far from anywhere to eat and looks like a 70s hotel

6/10

Pleasant

08 Apr 2012

Snoozydoc

Iguazzu

Arrived at 0200 in the morning. Night staff were efficient and friendly. Looks a good family hotel, but showing its age.

6/10

Pleasant

23 Oct 2011

Verified traveler

Good value for the money you pay for.

I had a pleasant experience at this hotel. The reception staff were friendly and tried their best to converse in English and accommodate my requests. The tourism stall in the lobby provides convenient service for tourists who want to see Iguacu Falls in luxury. Budget travellers can choose to go 50m from the hotel and catch the bus # 120 to see the cataratas and get to the town.

The swimming pool can be kept a bit more cleanly. I was stung by a bee when I was swimming. Other than that, it was a pleasant experience from start to end.

6/10

Pleasant

28 Jun 2011

Sergio

If only they changad The lighting

Hotels should never use White fluorescente lighting! This hotel had it everywhere, even in the guestrooms! The beds are hard (very hard) and the sheets rough (very rough) but I hear most hotels in this area and price category are about the same. Breakfast is included and it is adequate but pass up on all other meals as the quality of the food is suspect and the menu is limited. Better grab your meals in town where there are several very good quality and reasonably priced \"churrascarias\"

Family

10/10

Exceptional

10 Apr 2011

HappyTraveler

Good Location for Iguassu Falls

For the price, I would definitely recommend this hotel. The room was very spacious and clean. The hotel was well maintained. It was located on a bus route which made it easy to get to Iguassu Falls and the local town. However, there was nothing within walking distance. The staff was also very helpful.

10/10

Exceptional

17 Mar 2010

Mira

Wonderful Florenca

Florenca is a beautiful, resort type hotel, very conveniently located near the Park entrance and the airport - both of which can be reached by bus. The hotel has a very good restaurant and swimming pools.The service is friendly and efficient. We were on a tight schedule, and this was a perfect choice, since the hotel met all our needs. The value for the money is more than we had hoped for.

Partner

10/10

Exceptional

25 Nov 2009

Mike

Great Hotel & Great Staff

The hotel is in a great location about 3-4 km from the Brazilian Falls and Bird Park. The breakfast was very good with excellent fresh fruit. We e-mailed them in advance and they had someone meet us in the airport for a ride to the hotel at no cost to us. The staff is very friendly. You just go to the road and catch a bus to the Falls or to town for 2.20 Real. We arranged our Bird Park, Rafting trip & Canoes Restaurant package through them. They can arrange tours to the Itaipu Dam. They also told us how to catch a bus to visit the Argentina side of the falls. They arranged our taxi for the trip to the airport on the Argentina side when we left. Roberto & Ricardo were very helpful. We would definitely return to this hotel.

8/10

Excellent

07 Jul 2026

ISABEL

Hotel antigo, sem elevador. Quartos simples, porém espaçosos, com ar condicionado. Chuveiro antigo, água bem quente e inclusive tem água quente na pia. Café de manhã bom, jantar também, comida simples. Piscina aquecida e sauna. Bem localizado perto das cataratas. Tem serviço de transfer com empresa parceira. Vale bastante a pena contratar o serviço com o Patrick. Nós ficamos com um motorista/guia excelente, o César, muito educado, prestativo e agradável, podem ir com ele para os lugares que não vão se arrepender.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

MARIA DO SOCORRO

Muito bom. Quarto confortavel. Excelente cafe da manhã

Self

2/10

Poor

03 Jul 2026

JOSE R

Não recomendo para quem esteja viajando a trabalho como eu, precisava dormir e acordar cedo e não consegui devido ao barulho intenso de crianças nos corredores até por volta da meia noite. Pedi comida e trouxeram em uma bandeja velha e suja. Quarto antigo, camas antigas e roupas de cama muito antigas e sem qualidade

Self

10/10

Exceptional

07 Jun 2026

Simaia

Atendeu as nossas necessidades, família ficou satisfeita. Café da manhã muito bom, próximo às cataratas que era o nosso sonho objetivo

Friends_and_family Family

10/10

Exceptional

23 May 2026

Alcides

Equipe atenciosa e local bem limpo

8/10

Excellent

02 May 2026

Alan da Silva

Bem localizado! Agradável.

Partner

10/10

Exceptional

26 Apr 2026

Adriana

Sim

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Andre luis

Café da manha bem fraco, mas os quartos eram bem confortáveis e limpos. E minha filha disse que seu prato kids estava ótimo.

Friends_and_family Friends

8/10

Excellent

09 Mar 2026

EDUARDO

Por favor contacten al hotel porque me cobraron ellos y ustedes la misma tarifa dos veces
Duplicaron el pago me vino dos veces en la tarjeta
Necesito me hagan el reverso

10/10

Exceptional

28 Feb 2026

Luiz José

equipe, comodidades, localização

Self

2/10

Poor

23 Feb 2026

Rafael Lima de São

Hotel bem cansado, precisando urgentemente de uma reforma. Local em obras, o que dificultou muito o ir e vir (mas ai já não é culpa do hotel).

Family

4/10

Poor

21 Feb 2026

Marilda

O hotel precisa MUITO de uma reforma. Simplesmente não condiz com as fotos.
Quarto antigo, mal cuidado (apesar de limpo).

4/10

Poor

21 Feb 2026

Fábio

Barata no quarto, barata na piscina, no hotel, muita mosca. Bem fraco.

Friends_and_family Family

4/10

Poor

09 Feb 2026

Helida

Não tinha 2 camas de casal como na reserva, cortina do quarto sem blackout, o deixando claro. Café da manhã muito abaixo do esperado, pães e bolos duros.

Friends_and_family Family

6/10

Pleasant

09 Feb 2026

Luis Maria

la habitación limpia,pero el personal muy intratable, la limpieza buena, pero apenas estiraban las camas.

Leisure Family_with_children

8/10

Excellent

04 Feb 2026

Matheus

Equipe muito prestativa e solícita.

Friends_and_family Friends

8/10

Excellent

01 Feb 2026

zeno

Atendimento excelente

Friends_and_family Family

4/10

Poor

01 Feb 2026

Daniel

O hotel é uma opção para famílias grandes e sem outras opções próximas às Cararatas. Mas para quem estiver buscando um hotel mais novo e melhor estruturado, não recomendo.
Apenas um pequeno conjunto de quartos é acessado sem escadas e o hotel não tem elevador. Prepare-se para carregar malas escada acima! Por ser antigo, as torneiras do quarto (meu e dos meus parentes) estavam pingando. O meu quarto estava infestado de traças e com cheiro permanente de mofo. O restaurante cobra R$ 150,00 em um buffet muito abaixo da média. Toalhas velhas. Não tem nem academia. Brinquedos muito degradados. Não havia cama de solteiro para as crianças.

Friends_and_family Family

4/10

Poor

27 Jan 2026

Izabelly Cristina

Pelas fotos e descrições, achei que se tratrava de um hotel mais novo, com estrutura moderna. Porém, trata-se de um prédio bem antigo. Um fato importante é q aaanão é informam previamente que não há elevador, apenas rampanBBBs de acesso. No caso do meu pai, que tem dificuldade de locomoção, foi um problema.

Contratei a pensão com café da manhã e jantar acreditando que o jantar seria servido em formato de buffet, em restaurante. Porém, nos 2 primeiros dias, o jantar foi servido à la carte, podíamos escolher um prato, na lanchonete, sem aviso prévio no momento da contratação. Além disso, o ambiente era barulhento, com música, karaokê e clima de bar, sem a opção de realizar a refeição em um espaço mais tranquilo e reservado. O buffet só esteve disponível nos 2 dias seguintes. Não sei o motivo dessa diferença, mas essa informação deveria ser clara antes da reserva.

Em relação à limpeza, foi feita diariamente, o que é positivo. No entanto, a organização do quarto deixava a desejar. A arrumação da cama era bastante superficial, muito diferente do padrão de outros hotéis com a mesma classificação. Em alguns dias, por exe.,deixei travesseiros nas laterais da cama para que minha filha não caísse, e a cama foi “arrumada” dessa forma, com coberta e lençol apenas colocados por cima, sem qualquer cuidado ou reorganização.
Quarto razoável,cama é de mola e pouco confortável.
Não considero o hotel ruim. O atendimento foi bom e a equipe cordial. No entanto, a experiência geral não atendeu

2/10

Poor

22 Jan 2026

Luiz G

Hotel mal administrado, caro pelo o que oferece, quartos velhos, banheiro então nem se fale, vou dar um resumo dos 5 dias que fiquei:
- Check in, não adiantaram 1 min, a resposta era que o quarto não estava pronto a qualquer momento que perguntasse e reparei que era resposta padrão para qualquer hóspede, mas enfim não são obrigados, mas ja se percebe como tratam clientes. Primeiro dia me colocaram em um quarto que dava de janela a um evento de bingo que estavam fazendo, o cara gritava no microfone até as 10 - 11 da noite, ou seja, chegamos cansado da viagem e so fomos conseguir dormir depois da meia noite, no dia seguinte me trocaram de quarto, mas tive que correr senão perdia o outro quarto, cheio de escadas para chegar com malas e duas crianças. Observação voce faz a reserva para 4 pessoas, paga por isso, porque la respirou, pagou, mas o quarto é preparado para 2 pessoas, preços de qualquer coisa muito caro, jantar la é preço de rodizio, porém longe de ser um rodizio o que é servido. Café da manha, pães duros, não tem nem requeijão, meus filhos comiam fora todos os dias, em torno da piscina sujo, papel, lata no chão, sem fiscalização, um monte de pessoas cometendo irregularidade, funcionários veem e não falam nada, enfim, péssima experiência, fiquei na rede por ja ter ficado em outros lugares, mas muito diferente do que ja tinha utilizado, muita decepção na verdade.

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