Name: SB Plaza Europa
Address: Carrer De Les Ciencies, 41579, L'hospitalet De Llobregat, 08908, ES

10/10

Exceptional

26 Jul 2026

Estrella

The hotel is very clean, linens are clean, and pressed, beds comfortable, staffs are friendly and helpful. Breakfast is great with lots of choices.
We noticed that the hotel hallways don’t have the AC on so it’s hot the, rooms AC seems to be centrally controlled as we cannot adjust it ourselves.

8/10

Excellent

21 Jul 2026

Eve

Good location and clean hotel

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Carlo

The hotel is superb, clean and the staff were very helpful, I would recommend this to my friends

Family_with_children

8/10

Excellent

07 Jul 2026

Bernadette

We arrived early and was able to leave our luggage at the hotel until regular checkin time.

Family

8/10

Excellent

05 Jul 2026

Debra

Overall, it was pretty good. Check-in was supposed to be at 3pm. We arrived at about 230pm in hopes the room was ready it was not, but that was understandable. They started the check-in process for us anyway tonget the ball rolling and gave us a key to use the elevator to the pool/bar area while we waited. It was beautiful with a lovely view. A few minutes after 3pm we went back down to see if the room was ready. There was a pretty long line of people checking in, so I got in line and waited. It went fairly quickly for the amount of people. By 330pm it was my turn to complete check-in and get into our room, but unfortunately the room was still not ready. So the desk lady told us she would call when it was ready. We decided to wait in the lobby. She finally called at about 4pm and we got into our room. The staff was super friendly, helpful, and very apologetic. The only reason for the 4 star review is because of the wait to get into our room.

8/10

Excellent

01 Jul 2026

Paresh Kantilal

Very nice hotel. Great location.

Partner

6/10

Pleasant

30 Jun 2026

Steve

The Good: Beautiful modern hotel with a friendly staff. Located withing walking distance of a bakery and other restaurants. Rooms are large and free WiFi included. They will store your luggage while you go explore the town of room is not ready.

The Not So Good: Air conditioning kept the room just above tepid at best. No ice machines or beverage machines, everything must be retrieved from the restaurant. Shower doesn't drain so you have to stand in a pool of water. They provide free water bottles that is kept in a room fridge that doesn't work, so it's warm. They provide bath towels bit no wash cloths. Close to the airport but no airport shuttle is available.

It wasn't horrible, but for the money we paid, I probably wouldn't stay again.

Partner

8/10

Excellent

28 Jun 2026

Patricia

Some doors are faulty

Family

10/10

Exceptional

26 Jun 2026

Camille

Newer modern hotel close to what I think was the convention area

Family_with_children

4/10

Poor

25 Jun 2026

Inna

Very noisy, small and very uncomfortable rooms!

8/10

Excellent

25 Jun 2026

Jessica

Great family room - it was quiet and comfortable. The location is far from the sites but there’s easy access to the mass transit system. The rooftop pool and bar was dominated by rowdy partygoers and it wasn’t easy to find a family friendly area to enjoy the main amenity that we were most looking forward to. The books in the lobby/restaurant area were really cool.

Family_with_children

8/10

Excellent

25 Jun 2026

Milagros

The fitness center need better ventilation it too humid

Family

10/10

Exceptional

20 Jun 2026

David

Beautiful hotel really excellent

4/10

Poor

19 Jun 2026

Belinda

Elevators are dirty with cigarette butts, empty alcohol bottles and glass. The door in our bathroom was broken, the safe was not working so we had to wait for two days to have it fixed.. There is no ice machine so we had to go to the restaurants each time we needed ice. When I booked the hotel, my complementary breakfast was included, the restaurant said no. I spoke with the hotel staff and said that it was not included because I booked with Expedia. I had to pay $ 17.95 per person for a breakfast. And the food was not good at all

Family_with_children

10/10

Exceptional

19 Jun 2026

Mehdi

We had a one night stay at this hotel and everything went perfectly. The rooms were extremely clean well supplied, and the staff were amazing. They allowed us to check in our packages. After checkout went around. The town came back, picked up our bags and they offered us access to the rooftop to enjoy the couple of hours we had before our flights all in all a great hotel

Friends

10/10

Exceptional

17 Jun 2026

Jack

Very helpful at front desk +room steward

Partner

8/10

Excellent

17 Jun 2026

Arti

Very clean. Very comfortable. Staff was great

6/10

Pleasant

17 Jun 2026

Mark

This hotel says airport transfer. It does not! We called from the airport to find out how to get the shuttle to pick us up and they informed me they don’t have a shuttle. We looked back at where we booked it. Yes. It says they do. They said they don’t even have a shuttle if we wanted to pay for it to come get us so couldn’t help us at all. We booked this hotel just for the airport transfer. Showed them proof on the booking description that it says free airport shuttle and still they didn’t care or wouldn’t give us a discount for the dishonesty on their amenities.

Partner

10/10

Exceptional

16 Jun 2026

Dalina

Clean establishment and helpful staff

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Jose

The Hotel is vary good and in a great location. The only concern is when the guests are out the a/c shutdown and the room are hot when we arrive.

Family_with_children

10/10

Exceptional

14 Jun 2026

Kay

Good location for cruise ships

Family

8/10

Excellent

13 Jun 2026

Richard

All fine

Partner

10/10

Exceptional

13 Jun 2026

Karen

Lovely clean property, lovely staff, great location beside the shopping mall with selection of restaurants

Partner

10/10

Exceptional

13 Jun 2026

Sylvie

Breakfast excellent

Partner

10/10

Exceptional

05 Jun 2026

Micheal

Had a great time at this location

10/10

Exceptional

01 Jun 2026

Shannon

Very good for Solo travellers. Staff was friendly and helpful

Self

6/10

Pleasant

31 May 2026

Craig

Great property in good location. Breakfast excellent and great service in restaurant. Pool also very good.

However had to queue for almost an hour to check in - when check in was not busy!

Friends_and_family Family

8/10

Excellent

09 May 2026

Daniel

Clean room, nice staff

Self

8/10

Excellent

09 May 2026

Eitan

yes

10/10

Exceptional

23 Apr 2026

Philip

Great place for the price 10/10

Friends

8/10

Excellent

22 Apr 2026

Daniel

Good

10/10

Exceptional

18 Apr 2026

Alex

visited Barcelona for a week, my flight came in early and the staff was able to give me an early check in. Rooms were kept clean and i felt my privacy was respected.

Friends

10/10

Exceptional

02 Apr 2026

May

I wish breakfast was included. It was an amazing spread.
The room was pleasant and comfortable. Love the choice of a regular pillow or memory foam. Close to the Metro station too.

Partner

10/10

Exceptional

29 Mar 2026

Bruce

no breakfast was provided

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Jason

POOL AND DECK AND LOBBY AND ROOM. AMAZING

8/10

Excellent

22 Mar 2026

Denis

Stuff tried to charge again the whole price payed to Expedia before.
Spend some time to explain that the booking was fully prepaid.

2/10

Poor

19 Mar 2026

Renalda

It was my birthday and they wouldn't allow me to bring a decorator to decorate the room. I didn't even receive a cake, card or champagne from this hotel. I also wanted water and they wanted to charge me 9 Euros. The space was clean but the overall customer service was not the best .

Friends

10/10

Exceptional

18 Mar 2026

Gerald L

Nice location

2/10

Poor

24 Feb 2026

Amit

We stayed there 2 nights and had to change room 3 times as there AC did not work. I have had my blood pressure shot up 190/95. I complaint to the manager when checking out and they promised to refund 1 day, I am yet to see that happen.
Terrible customer service.

Family_with_children

10/10

Exceptional

10 Jan 2026

Sergio

La habitación muy limpia, lo unico que el ac no enfriaba mucho

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Sunil

No water supplied, no chairs and freak fast items was not sufficient

Leisure Family

10/10

Exceptional

02 Jan 2026

Katalin

Clean room and friendly staff.

8/10

Excellent

25 Dec 2025

Nolan

The room was clean however lots of dust under the beds as they were not cleaned there properly.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Andres

Good

10/10

Exceptional

14 Dec 2025

Gabriel

the room amenities and decocore of the suite was fabulous and spacious

10/10

Exceptional

03 Dec 2025

Katherine

Very good Hotel.

8/10

Excellent

17 Nov 2025

Francisco

The room was in perfect condition, clean while very updated. Staff always courteous and ready to serve.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Edward

The hotel is very nice , there was a mistake with my booking so without hesitation I was upgraded to a suite with a jacuzzi

There is a gym and a roof top pool

Business Self

10/10

Exceptional

06 Nov 2025

David

Room was spotlessly clean. It was cool and extremely quiet. An excellent location what else can I say

8/10

Excellent

03 Nov 2025

Samantha

Nice room and facilities, but housekeeping didn't fill up our tea and coffee.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Abhishek

Everything was good in the hotel. Nice location as well

Leisure Family_with_children

8/10

Excellent

27 Oct 2025

Annie

Clean hotel, friendly staff

It’s probably European tradition, but people are just disrespectful when it comes to closing their room door.. they just can’t do it like adults.. they have to SLAM it.. very deranging.. but when you travel solo, you get the lower level rooms, like if you’re nobody, and you kind of get use to it, but it comes with the lower quality of people.

Very clean room, fortunately, free bottes of water, comfortable bed and pillows, but strong smell of chemicals.. strange..

Buffet was ok.. cold scrambled eggs, no fresh fruit salad, sausage was hot dog sausages..

Excellent service at check in and out, friendly staff.

For the price, I will not go back.

Self

8/10

Excellent

25 Oct 2025

Shahnaz

Clean room

Leisure Family

10/10

Exceptional

16 Oct 2025

Stanley Ping Lun

Walkable to metro

Leisure Friends

6/10

Pleasant

16 Oct 2025

Raymond

The staff was very welcoming when we arrived, Downside the rooms poorly cleaned with mildew around the base of the shower grout. It was okay, not cheap but overall I’ll rate us a 3star.

Leisure Family_with_children

6/10

Pleasant

15 Oct 2025

Andrew

Room needed more cleaning

Leisure Family_with_children

6/10

Pleasant

14 Oct 2025

Celia

El hotel es bueno, sin embargo las condicionesde limpieza y mantenimiento dejaron mucho que desear, una de las camas tenia un tornillo salido y se lastimo un huésped.

Leisure Friends

10/10

Exceptional

11 Oct 2025

Betty

Clean room. Friendly, knowledgeable and very helpful staff.

Leisure Friends

10/10

Exceptional

08 Oct 2025

Elizabeth

Clean room , nice set up with partial wall to separate bed area , spacious bathroom .
Loved the buffet breakfast , amazing selection of item & choices of coffee .
Beautiful pool area with amazing view .
Loved the decor in lobby , like a big library .
Staff very kind & knowledgeable .
Only downside is it’s a long walk to main attraction areas, so used cabs .

Leisure Friends

8/10

Excellent

07 Oct 2025

Thi my hang

I like the breakfast 17.50$ Eur
The room is a bit small
The pool is nice but not heated
The water it’s not purified it’s well water so don’t drink it
It’s 7 minutes walk to the metro and it’s far from downtown

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Myrna

This is a very accessible property.
Near a shopping plaza and a lot of restaurants.
Service was good.
Will book this property when travel again to Barcelona.

Leisure Family

6/10

Pleasant

04 Oct 2025

J

Poor reception & housekeeping staff

Internet was good. Hotel has a great location for public transport links & retail/dining options. Pool is small but nice. Hotel was let down by poor, very slow & unfriendly, unsmiling & unapologetic reception staff & inconsistent housekeeping over a few days stay. Ants in the bathroom. Wobbly floor lamp. No decent reading light for bed. No mirrors other than in bathroom. Hairdryer cut out when on top heat setting. On check out reception said I owed 20 euros for the car park but we did not have a car. Reception staff just seem perplexed by the reservation system. Staff at nearby Travelodge were far nicer on a previous recent trip.

Partner

10/10

Exceptional

04 Oct 2025

Rio

Friendly, clean, good neighbourhood.

Very friendly & helpful manager who stayed up late so I could check in when my train was delayed! Good value, clean (if small) room, very close to Gare de Lyon. Neighbourhood is great with lots of cafes and restaurants. Walls were quite thin so would recommend earplugs if you’re a light sleeper

Self

10/10

Exceptional

01 Oct 2025

Yoanner

Friendly

6/10

Pleasant

27 Sep 2025

Denine

Booked for three beds and there was no availability once we arrived. The room floor wasn’t clean.

Leisure Friends

10/10

Exceptional

23 Sep 2025

moustapha

The hotel was very nice and super clean, there is a shopping mall and we enjoyed our stay, there is also a street parking beside the hotel

Business_and_leisure Family

10/10

Exceptional

18 Sep 2025

Beverly

Clean quiet area, easy access to the attractions subway and bus stations minutes away

Leisure Friends

10/10

Exceptional

12 Sep 2025

Usama

.

Leisure Friends

8/10

Excellent

10 Sep 2025

Roger

Location!

One night before a cruise, perfectly located for the port. On the night a great area for local cuisine within walking distance. Hotel was clean and comfortable, breakfast is at extra cost so we walked to a local cafe which was nice as it was just a buffet in hotel

Partner

10/10

Exceptional

05 Sep 2025

Ovidiu

Great service from the entire staff.
Hotel is next to a shopping centre and only 5 mins walk from bus and train station.
Roof top pool is great and also amazing view at night.

Leisure Self

8/10

Excellent

27 Aug 2025

John

Clean, tidy hotel, staff very helpful, roof top pool a bit small, shopping mall and supermarket two minutes walk

Leisure

10/10

Exceptional

17 Aug 2025

Tunji

Excellent

Leisure Self

10/10

Exceptional

14 Aug 2025

Alan

Everything OK good staff

Family

10/10

Exceptional

09 Aug 2025

Jason

N/a

Leisure Family

8/10

Excellent

09 Aug 2025

Murat

check in was longer than I expected. Property was clean , staff was kind.We stayed one night and picked up this location because of proximity to airport

Leisure Family

2/10

Poor

07 Aug 2025

binhaifa

Air conditioning in room did not work. Noticed at check in. We’re told to turn unit off then on again- didn’t work. Reported issue multiple times during evening to front desk- who finally sent house keeping to look at it at midnight. Issue not resolved- we called again at 2am and insisted on maintenance to look at it. Told they’d do so remotely-no resolution. Restless and uncomfortable sleep. Staff were not helpful. Would never stay here again.

Family

10/10

Exceptional

06 Aug 2025

David

Loved that it was so close to the mall and staff was super friendly

Leisure Partner

6/10

Pleasant

04 Aug 2025

Phillip

The property was close to sites for tourism purposes. The food choices in the restaurant were minimal. The bar did not have a lot of the options that were on the menu. The room did not have an ironing board. Some English channels would be nice.

Leisure Family

10/10

Exceptional

29 Jul 2025

Paisley

Nice hotel

Leisure Friends

10/10

Exceptional

27 Jul 2025

Irma

I would stay here again!

Leisure Family

4/10

Poor

25 Jul 2025

Karen

Crapping on the little man for a small profit!

Our stay was actually very comfortable overall. The only physical complaint I have is that it was a bit too noisy on our floor late at night. It sounded like someone was having a party, or maybe a large group of kids was staying there on a trip. Either way, it disrupted what was otherwise a pleasant experience.

The reason I’m giving the hotel a low rating is due to its management and customer service. We had booked a two-night stay, but shortly after check-in, we received some unfortunate news about a family member and needed to leave a day early. We went to the front desk and explained our situation. The receptionist spoke with the manager on duty, who approved a refund for the second night. A few days after returning home, we saw the refund had been issued.

However, a couple of days later, the hotel re-charged us for that second night—this time to our bank account instead of the credit card we had originally used at check-in. We called the hotel and eventually emailed the manager, providing documentation of both the original charge and the refund.

It didn't matter to them. They claimed they had no record of a manager approving the refund—even though we had proof that the refund was issued. Their attitude essentially amounted to: “We have the money now—too bad.”

I recommend staying elsewhere. Even during a time of personal hardship, this hotel showed no empathy or accountability, chosing to keep a relatively small amount of money rather than honor their managers action.

Friends_and_family Family

6/10

Pleasant

22 Jul 2025

Mandi

This hotel does not have airport transportation as stated. Our room was not the correct room but they said they upgraded us. The room did not accommodate our party so we had to wait longer. The hotel coordinated our transportation to the cruise terminal but it did not show leaving us to find two cabs last minute. Horrible service. I ended up having to clean scum out of the bathtub as well. Thankfully we are not staying here when we return. The room also smelled of mold.

Leisure Family

6/10

Pleasant

20 Jul 2025

Chiara

The hotel was new.
Although the restaurant was good and friendly, reception staff wasn’t really friendly. HK team was friendly but didn’t really understand when they were making the room, once they came very late and once they knock the door at 9 while we were still asleep.

Leisure Friends

10/10

Exceptional

14 Jul 2025

Troy

Great location in Barcelona. Loved the massive library wall in the lobby.

Leisure Family

2/10

Poor

13 Jul 2025

Mohammad

Staff r rude, terrible attitude.

Leisure Family

10/10

Exceptional

10 Jul 2025

Yunia

It was really nice and clean

10/10

Exceptional

10 Jul 2025

NOURA

Nice property.

10/10

Exceptional

07 Jul 2025

Shirin

Awesome staff and great location close to public transport and shopping centre

Leisure Self

6/10

Pleasant

01 Jul 2025

Verified traveler

Not great management

The check in process took about 30 mins. It was the longest check in I have every experienced. The wait alone to check in was about 45+ mins and then the added 30 mins on top of that. The room we reserved was not the room they provided for 1 of my rooms but it was fine, so I thought because I had 2 reservations. The night front desk said they gave us a complimentary upgrade to a Jacuzzi room. Great! So I thought. I asked if we could stay in the same rooms since we had 2 separate reservations for the next day. They said yes. Well the next day came and our key cards didn't work. We went to the lobby and they said we had to switch rooms because the booking was for a different room and if we wanted to stay in the same room it'll be an additional 50 euros because it's an upgraded Jacuzzi room. I told them that the night front desk gave us that room complimentary I'm assuming because the room I booked was not available. The day manager said she didn't know anything about it and I would have to pay an additional charge. We paid it just so we would not be inconvenienced of packing back up plus we wanted to be on the same floor as our children. Well we tried to use the Jacuzzi and water jetted out from the bottom flooding the room and our bags. The front called maintenance and they just looked at it but came back in the morning to fix it. It was a process to even try to get compensated for the additional 50euros we paid. Needless to say I will not be staying here again.

Friends_and_family Family

8/10

Excellent

28 Jun 2025

Jose P

Okay

Leisure Family

8/10

Excellent

24 Jun 2025

kay

After an initial problem with being allocated a room that hadn't been cleaned, all was good in a different room. Check in did take a long time, despite us arriving late. Breakfast had a good choice. The hotel is a 10 minute walk from the metro, easy to get to and from the airport and to the other main attractions (you need to change lines for these). We enjoyed our stay in Barcelona

Leisure Family

10/10

Exceptional

24 Jun 2025

Ariel

The hotel is great! A little away from downtown, but the bus is a couple of blocks away. It is clean and comfortable. We had a great stay

Leisure Family

8/10

Excellent

20 Jun 2025

German

Good room, on the small side but overall a nice room.

Business Self

6/10

Pleasant

18 Jun 2025

Angela

I like that the property was near the mall and the Metro.

Leisure Family

10/10

Exceptional

03 Jun 2025

Jenna

Great stay, comfortable room, great amenities, my only complaint is that the staff wouldn't let anyone check in a minute early - regardless of if a room was ready. While I know and understand when check-in is (3pm), many hotels are perfectly fine with a 2:30 check-in if a room is ready.

Self

8/10

Excellent

02 Jun 2025

Jared

I enjoyed staying in this modern style hotel. We were able to check in our luggage early so we could go sight seeing. The room was clean and comfortable. The only thing that was not satisfactory was waiting in line to check in. There was a long line and 1 person to do check outs and check ins.

Partner

8/10

Excellent

30 May 2025

Nadeem

Property itself was clean. Room was spacious enough, though view blocked by another building. Food at property restaurant was way below par, would not recommend.

Leisure Family

6/10

Pleasant

26 May 2025

Edenilia

The room was clean, but the check-in wait was terrible. We finally checked in at around 4:30 instead of 3 p.m. because our room was not yet ready. The property is designed for energy saving, but the front desk gave only one key card per room. If you want to go out and someone is left in the room, and you take the key card, there will be no electricity in the room.

Leisure Family

6/10

Pleasant

26 May 2025

Sharman

Cheap but worked

We were not given the room we paid for but we got a room. When we came to check in there was one person working and it took over an hour.

Partner

10/10

Exceptional

26 May 2025

Bryan