Name: 18 Suite Villa Kuta
Address: Jln KARTIKA PLAZA GG PUDAK SARI, N/A, Bali, 80361, ID

10/10

Exceptional

30 Jul 2026

Jason

Really enjoyed my stay here. Villa was very spacious and the staff was great; especially Wanda, always checking in if we needed anything and always so kind.
Location was great to walk to shops, restaurants, street food and malls. The available daily buffet had everything from breakfast to dinner food. Great variety each day. No complaints at all. Great evening atmosphere of you wanted to sit by the pool for a beverage or get some sun during the day. Walk to beach was about 8 minutes; or take a grab and be there even more quickly. Price for the stay was very good, and rooms were cleaned daily. Some noise to be expected from the pool when there are kids playing but I slept great; street noise was quite far since this is slightly ticked away from main drag. I'll definitely be back.

10/10

Exceptional

23 Mar 2026

Kerri

The welcome at the front desk was exceptional- Ariel made us feel like we were at our own home. All expectations were exceeded. Room service was always on time and worked according to our schedule. Food was great. Restaurants and shopping were within walking distance. Excellent location! Pool was clean and inviting.

Partner

8/10

Excellent

09 Feb 2026

Michael

Definitely not spotless

10/10

Exceptional

31 Dec 2025

Ee Choo

Walkable to convenience stores and Discovery Mall. 30 mins walk to Beachwalk Mall and Grab ride of 15 mins to Mal Bali Galleria. Loved the ambience of a private pool and friendly, accomodating staff. There was also a cafe and a massage place just outside its entrance. Overall, it is highly recommended!

Leisure Partner

10/10

Exceptional

01 Nov 2025

Simone

The staff were extremely helpful. And always greeted me. My room was spotless. The aircon was great. A few metres away from Kartika Plaza, restaurants and shops. A few hundred metres from Discovery Mall. Very close to the airport

Leisure Friends

8/10

Excellent

31 Oct 2025

Glenn

On the first night we arrived at 11.00pm and was shown to our room where we settled in by 1.00am we contacted staff to come to our room we had a rat trying to eat its way into our room staff arrived and got rid of it ,day 2 door lock was a problem so we had staff show us how to use them,Day3 Sliding door to our room was jammed because of runners are worn out and need to be replaced Day4 Aircon very noisey but cant be replaced yet. Day 5No sound proofing in room at all and on a very noisery street (pudaksari) nothing could be done but move to another villa with the same problem so we stayed. Day 6 the food in the breakfast bainmaree was the same everyday just warmed up Day 7 pool pump stopped working Day 8 9 10 all good We suppose. hat was the Con side of things now the Pro side The staff are probably the best staff we have delt with for a long time Wanda (manager we think) Fantastic and in control very helpful ,Pratiwi (bar staff and kitchen) Fantastic person and tries very hard to help with whatever we needed . outstanding person and tries very hard to understand and serve , Kadek Maintenance staff when we had a problem he was there with his men in under 1 minute to rectify problem . To all the other staff we delt with thank you . Overall the staff do an exceptional job and our thanks to them . The villa needs a lot of work cupboard doors falling off in kitchenet,sliding door into room needs new runners, soundproofing would be nice and seal the gaps that let in the outside

Leisure Partner

10/10

Exceptional

09 Oct 2025

Chjana

Staff was extremely kind and generous, room service menu was delicious especially the drinks. Bed was really comfortable, area was extremely convenient for a lot of shopping and dining. Easy walk to Kuta beach, overall great stay! Would recommend if staying in Kuta!

Leisure Friends

6/10

Pleasant

05 Oct 2025

Daniela

Good value for money. Getting a villa with private pool and a lot of privacy. Breakfast was quite poor.
Staff was nice enough. Located in back alley creeped me out.

Leisure Partner

8/10

Excellent

27 Sep 2025

Victoria

My stay at 18 Suite loft by Amithya commenced impressively, with an initial accommodation in a one-bedroom villa featuring a private pool. The hotel's location is advantageous, being in close proximity to the airport. The staff demonstrated exceptional helpfulness and facilitated birthday decorations upon arrival, which proved to be a lovely gesture. However, I reported an incident to the front desk involving the presence of a rat in my room. Consequently, I was relocated to a different room in the middle of the night. The front desk offered complimentary airport transportation as a gesture of goodwill due to the inconvenience and rodent issue. Despite this, I opted to pay for driver services to transport me to the airport and settled all outstanding balances upon checkout. The front desk subsequently informed me that they were unable to locate the rat. I strongly advise exercising caution when booking, as the property appears to have a rodent infestation.

Leisure Self

10/10

Exceptional

27 Sep 2025

Donna

Amazing

Stayed 23 days in a villa with a private pool. Absolutely amazing. All the staff are so lovely and helpful which made my holiday. Room clean, bed comfortable, toiletries cotton buds, mosquito spray, decent size toothpaste and brushes. Water supplied daily. Would definitely come back. Pool area for everyone is beautiful, breakfast was nice and in a great location

Self

6/10

Pleasant

17 Sep 2025

ALAN FREDERICK

clean rooms friendly staff breakfast was always cold and coffee was also cold

Leisure Partner

10/10

Exceptional

29 Aug 2025

Raymond

Very close to everything. Reception staff are the best. Very very polite & always on hand to help with anything. You won’t be disappointed. Very quiet when sleeping. Main pool is amazing. Villa pool is great to,

Leisure Partner

4/10

Poor

19 Aug 2025

Todd

Just not great.

10/10

Exceptional

31 Jul 2025

Dante

This place was beautiful. The staff was absolutely amazing..

Leisure Partner

8/10

Excellent

27 Jul 2025

Pei Qi Karin

Location was very convenient & staff were friendly. Rooms were nice and clean too!

Leisure Family

10/10

Exceptional

08 Jul 2025

Stephen

Lovely place to stay near the airport. Note: The stairs in the room would be a challenge for anyone with mobility issues.
Had the best sleep I’ve had in Bali … I’ll be back

Leisure Self

2/10

Poor

03 Jul 2025

Lynda

Property was very dirty disgusting and unsafe.

10/10

Exceptional

30 Apr 2025

La Toya

Firstly thank you so much for allowing us to stay. What an amazing accomodation and dream villa experience into Bali for our second holiday here. Well done and keep it up!

Leisure Partner

6/10

Pleasant

17 Apr 2025

Belinda

we booked this as it had 2 bedrooms, the staff were all really nice and helpful.
the surrounding areas was good. the full loft style was a bit much getting up and down all the stairs with a 2 year old.

Leisure Family_with_children

8/10

Excellent

31 Mar 2025

Jen

Tons of space for a family.

The accommodation was large and spacious 3 story townhouse. Much bigger and better for a family than a cramped hotel room. The accommodation is a luxury hotel that is showing wear and tear. The breakfast was also substandard to all the other places we stayed in Bali. But other than those two issues, a solid and spacious stay for a family.

Friends_and_family Family

10/10

Exceptional

19 Mar 2025

Teresa

Loved it, great room, pool and staff were very hospitable, great location

Family

10/10

Exceptional

19 Mar 2025

Teresa

My room and private pool was amazing, had everything I needed, was spotless and clean staff were friendly and helpful, close access to shopping dining etc

Leisure

10/10

Exceptional

13 Mar 2025

chrishana

I had a wonderful stay at 18 Suite Villa Loft by AMITHYA. The staff were incredibly friendly and attentive, making me feel right at home. The breakfast was delicious with a variety of options to choose from. The location is fantastic, with plenty of walkable attractions around, making it easy to explore the area. Overall, a great experience, and I would definitely recommend it!

Leisure Self

6/10

Pleasant

04 Feb 2025

Amber

On the surface, the property is gorgeous. A private pool, stunning tiles, cute kitchenette, massive bathtub. The staff were lovely but the condition of the hotel when you look deeper is unacceptable.

- The ceilings were covered in mould, the worst being in the shower.
- Want to sleep in on your vacation? Nope, they started playing music at 8am one morning and other mornings they had maintenance workers working on the roof and wall of my room.
- After the cleaners mopped the bathroom floor on the first night, there were about 9 little pink warms squirming around on the floor. I’m concerned they were parasites.
- We had the aircon on at 18 degrees the entire 5 nights that we stayed there and not once did the temperature in the room get below 24 degrees.
- I had to ask the reception 3 times for toilet paper as the housekeepers didn’t replace it the entire stay.
- No hand towels or face cloths were present.
- The roof in the bathroom leaked when it rained resulting in a puddle on the floor the majority of our stay.

Leisure Partner

10/10

Exceptional

31 Jan 2025

Tammye

I loved my room! It was an awesome experience having a private pool and the loft style with 2 floors! Loved it! I slept well in the bed and loved the tub and shower. It was a little noisy but if I was in my room with the air on it was fine! I had my ear plugs when I was downstairs in the pool or lying around in the living room. I totally enjoyed the staff and great customer service! I will be back!

Leisure Self

8/10

Excellent

27 Nov 2024

Janice

The staff here are very helpful, smiling and caring, we came there for a wedding recently, grace picked us up from the airport, she was so friendly, we dressed in balinese attire, but we were sure it was correct, we stepped outside our room where staff saw us and helped dress my son, the next day the same staff member offered my son a traditional head wear xx such a beautiful gesture, we will be back

Leisure Family

10/10

Exceptional

15 Nov 2024

Vanessa

Absolutely loved staying here on our last night in Bali. We had a suite/ villa with our own pool. The room and amenities provided were amazing we literally had everything we needed. They staff were very friendly and helpful with anything needed. We even had the pleasure of meeting the owner who was extremely nice and welcoming as well. 10/10 must stay here. We will definitely be coming back and staying more nights next time! Thank you to the family at 18 suite villa loft in Kuta!

Leisure Partner

10/10

Exceptional

04 Nov 2024

Daniel

Staff and service at this property was excellent. Much better than any 5* hotel in Australia. They are friendly, helpful, welcoming and very accommodating (they even made fresh orange juice for us using oranges we purchased from the farm of a day trip).

Hotel services, room service etc are reasonably priced.

The location is practical and very walkable.

I read the bad reviews when booking and almost changed my mind so here are my thoughts on some of those comments:
- Cleanliness. This is a personal item for most people. I would not eat off the floor but it was clean enough for a property that is largely open to the elements
- No AC downstairs. This is true. Again the property is open so you cannot have ac except for the closed rooms.
- Poor breakfast choice. Breakfast was fine. There is eggs your way, fruit, sausage, beef bacon, hash browns, a few pastries and Asian choices. The staff will also accommodate other requests
- Insects. The villa is open so yes this could be an issue but we did not have it
- Pool not heated. The island is hot and humid so I did not mind
- In an alley way. Yes, if you did not read this, it may feel odd but it is not an issue and kind of like an oasis

I would not hesitate to stay again or recommend it.

Leisure Family

10/10

Exceptional

24 Oct 2024

Chrispin

The service was excellent; the staff was helpful and understanding. I highly recommend it.

Leisure Partner

2/10

Poor

16 Oct 2024

Jatin

Worst experience ever. I booked this property for 3 nights but I just stay for only 2 because it was not worth at all and I don’t want to spoil my holidays. So, I booked one hotel at a distance for one night which cost me extra money just because of the bad service of the hotel. The villa was horrible with no aircon at ground floor and due to extreme heat we couldn’t even use the private pool once. Staff was not at all cooperative. Food was horrible , ants crawling near the spoons and food containers. The cat is running through to your legs and tables. Surrounding was horrible. The dirtiest place and didn’t feel like a clean place at all. When I ask to speak with manager and staff said he’s in meeting and won’t be available to talk over the phone. I ask for a refund for one night and they were not ready to entertain at all. HORRIBLE. It was just like a bad dream. If you don’t want to spoil your holidays, please don’t go to this hotel at all. Waste of money.

Leisure Family

6/10

Pleasant

12 Oct 2024

Paul

The bedroom backs directly onto the main hallway so a bit noisy , perfectly adequate for the last stopover before flying out

Leisure Family

2/10

Poor

11 Oct 2024

Nakia

I had a late flight arrival into Bali. After traveling 2 hours I did not want to travel another hour and a half to Ubud (where I would be spending majority of my vacation) so I opted for this hotel based on social media videos and the close proximity to the airport. When I got to the hotel it was around 2 am. It did not look as glamorous as the videos online but I was tired and there for a short time so at first I was like whatever; I just need to shower n sleep. However when i got to the room I knew that was not going to happen. The shower was dirty, the bathtub was dirty and while sitting in the living room area I saw a mouse. That was the final straw! I went to the front desk with my videos of not only the condition of the room l, but the uninvited guest and requested a refund . The man at the reception desk stated that he could not authorize a refund but the manager would be in at 9 and he would be the person to make the decision. In the meantime, I was placed in another room which was just as dirty as the first. I couldn’t sleep and refused to even take off my clothes. Finally 9 am came and i was able to speak with the manager. In all fairness he was a complete gentleman. After reviewing my videos he was super apologetic and authorized a complete refund for my stay. Not the best way to start off my birthday trip but lesson learned

Leisure Partner

8/10

Excellent

06 Oct 2024

Pei Qi Karin

Hotel was decently beautiful but a little bit hard to find as it was located pretty deep in the alley but all in all enjoyed my stay there!

Leisure Friends

10/10

Exceptional

03 Oct 2024

TRACEY

Nice modern hotel. Great staff!

Nice modern hotel. Deluxe room was large, upstairs. Firm king bed. Good basic buffet breakfast. Friendly staff. Great pool. Close to waterbom, shops & restaurants. Airport pickup AUD$15 & $10 drop. Would stay again.

Partner

2/10

Poor

22 Aug 2024

Rupesh

We had a terrible experience at the hotel. We stayed in a Villa. The bathroom was dirty and very narrow, the taps were falling off, the room was dark with insufficient lighting, and the swimming pool was filthy. There was no wardrobe in the room, so we had to put other bags and clothes on the floor.
Breakfast was served cold daily, and there was a total of oil, which was disgusting. It was a horrible experience that ruined our holiday in Kuta. I would not recommend this place to anyone, even if they offer it for free.
Very disappointing. Waste of money and holiday.

Leisure Partner

10/10

Exceptional

04 Aug 2024

Mikael

Everything was very good, especially the food! I have only one complaint: the sign to request room cleaning was made of wood. We placed it on the door, and before we closed the door, the sign fell and broke because it was made of wood. They made us pay for the sign, which I didn't think was fair!

8/10

Excellent

01 Jan 2024

Claudia

The rooms with pool are very beautiful, a good size and there are very nice decor touches here and there. Staff was friendly and very helpful with requests. This hotel has great potential but needs to be better managed.
Overall the hotel seems to be a bit run down. Cleaning needs to be taken seriously, rooms included. The water of the pool was dirty, and the pool walls and steps looked greenish. Did not dare to go in. We had no towels to clean hands - just bath towels. Breakfast was frankly a disappointment and ended up having to eat elsewhere.

10/10

Exceptional

21 Sep 2023

Montaser

Although this place can use a little maintenance but overall I enjoyed it, very convenient and beautiful place , the strip is a 2 minute walk and the beach about 10 minutes

Leisure Partner

10/10

Exceptional

28 Aug 2023

Winifred

Loved our room staff and foid

Leisure

6/10

Pleasant

14 Aug 2023

Ahmad

The staff were great and the property was great and has the potential to be amazing, the only thing holding the property back is the cleaning, very poor cleaning, the bed sheets and comforter had stains on the them , toilets looks likes they were not cleaned. The management needs to focus on cleaning the rooms better and that would make it one of the best spots in Bali to stay , other then it not being clean it was amazing the room setup and staff were amazing. Thank you to the staff for a great job .

Leisure Partner

10/10

Exceptional

12 May 2023

Sumit

Excellent stay

Leisure Family

8/10

Excellent

09 Mar 2020

Allison

Lovely modern hotel

The hotel was amazing, staff were excellent the room was so nice the only thing I could Criticise which wasn’t a huge deal is some of the staff English wasn’t the best but we were still able to communicate but overall I would go back in a heart beat

Partner

4/10

Poor

16 Feb 2020

Verified traveler

7th 2nd
Arrival- Hotel staff speak very little english at all. One coconut drink given at arrival then rushed to room.

8th 2nd
Safe battery died can not open.

9th 2nd
Entire front door security lock & handle was loose, then entire door handle came off, tried to charge me 175k, I refused to pay said call your manager.

10th 2nd
Wooden door infront of safe was held on by one hinge then fell off.

10th 2nd
Safe would not work AGAIN, stuck open this time.

10th 2nd
Fan fell apart in family room.

Everyday.
WiFi cuts in & out & makes you resign in constantly, downstairs wifi hardly works at all. Every day..

10th 2nd
Almost 24 hours after our front door was changed we got back to our room at 9:30pm and the front door was completely unlocked, opened & closed WITHOUT the pass key just open to EVERYONE anyone could have came in & taken anything for how long.. the entire day we where out?!?! This is extremely BAD!! VERY disturbing!

11th 2nd
Again door hasn't locked, very annoyed now has been accessible by anyone --they replaced
15th 2
Phone in room does not work for anything but room service, I needed to call my bank ASAP as my Visa card is locked, went to front lobby, staff are utter rubbish and don't speak much english at all, front reception lady could NOT figure out how to call anything - absolutely useless & very frustrating, room phone is the same instructions in hotel room guide DO NOT WORK AT ALL.

16th 2nd
Asked for a tiny bit extra time as our checkout was 5 hours before

Leisure Partner

8/10

Excellent

06 Feb 2020

Verified traveler

Staff was super friendly. Always greeted with the smile.

Leisure Partner

8/10

Excellent

06 Jan 2020

Jennifer

Christmas and New Years vacation

The staff is very friendly and responds the fast. The room was amazing. However, it is very hot and humid at Christmas time and the way the shower is set up to be able to go outside it makes it hard to keep the air condition in the bedroom. The breakfast was ok. Nothing special. My only negative was DO NOT waste your money on the spa at the hotel. The spa room itself is the same as any back ally massage you will find any where else on the strip. We got a couples 2 hour scrub massage for $350,000 IDR each. The women talked to each other the whole time. The scrub was at the same time as the massage and it was less than an hour and a half. She also did an ear wax candles on both of us and did not tell us it was an extra $100,000 IDR each until it was all over. I complained to the front desk and he acted like he didn't understand. So we ended up paying $900,000 IDR for the same thing that we were able to get right down the street for $100,000 IDR each. Side note being able to get a massage everyday for 8 days was so awesome. They average $100,000 IDR which is $8.00 US per hour.

Partner

8/10

Excellent

15 Aug 2019

Sandeep

Nice place to stay

It was good. Villa was with private pool but with chilled water. It means you can't use it. Better can put some 🐠 in it or put some option to keep water warm. Otherwise private pool was of no use. Mosquitoes... Rest services was good and villa was very good. Everything walkable.. Shops/mall/beach. Staff were good and polite. Seems their staff hard work make the place comfortable to stay. Special thanks to them and Jenie.

Family

8/10

Excellent

24 Jun 2019

Verified traveler

Nice quaint little villa with welcoming staff!

The lighting is pretty dim inside the villa, if only they can brighten up the place it will look nicer.

Friends

10/10

Exceptional

14 May 2019

Patti

Wish I could stay longer

Fantastic 1 night stay after 56 hours of travelling before my 12 day tour started. Spectacular to refresh in my own private pool and enjoy the complimentary items and wonderful service even though I arrived at 2 in the morning. I cannot say enough nice things about this place.

10/10

Exceptional

09 May 2019

Jennifer

Great suite villa to stay at, staffs are super friendly.

Leisure Partner

10/10

Exceptional

04 May 2019

NurNabilla

Pros: Property was excellent for couple. Staff were friendly and very attentive towards guest. Commendable staff would be Mr. Bangun. He was all smiles and helpful. Place was Nearby Malls and food.

Cons: Area is best assesible by car. Alley was shady to walk at night.

Leisure Partner

10/10

Exceptional

09 Apr 2019

Aryana

Highly Recommended

Amazing Room with Private pool and Kitchenette!!!! Amazing location, not to far from Kuta and Legian and from Ngurah Rai Airport and it is quiet. The room is 2 stories and very spacious. The only thing is the Wifi is a bit slow and needs improvement on the room service quality. Other than: HAD A LOVELY TIME!!!! Will definitely come back again!!!

Partner

8/10

Excellent

20 Jan 2019

Ong

Short trip over weekend

Rooms are exactly as the picture seen on website. Overall nice experience and staff are all very friendly and helpful. Only set back is room service for food is not available 24 hours. Would also like to feedback that the pool water is very cold due to the fact that it's not getting much sunlight. Wifi in the villa room is not strong. Highly recommend for couple to stay over.

Partner

10/10

Exceptional

15 Nov 2018

Jenny

Front desk staff is super friendly. He even offered to use his own promo code to order Grab car for us.
Will come back again.

8/10

Excellent

25 Sep 2018

Jamie

Family holiday bit of a let down sadly

The place was nice but not cleaned properly glasses left in cleaned for 2 days and bath mats were taken on day 2 but not replaced for duration of stay pool towels were not issued and when requested we received 2 for 4 people and unfortunately there was construction next door so our peaceful villa was noisy all day. The villa itself was beautiful but disappointed in the area

Family

8/10

Excellent

20 Aug 2018

rob

Nice hotel with some unusual designs.

Great location in Turban, in a safe, busy area. Lots of malls and shops and attractions within walking distance. Lovely private pool that is a little on the chilli side, would be great for November to April but a bit cool for the rest of the year. The bed is perfect, the a/c wonderful but the bathroom toilet area is \" different\"

10/10

Exceptional

19 Aug 2018

kohei.f

It was excellent. everything is nice. Room is very comfortable and place is near from kuta area. Employees are very kind.

8/10

Excellent

21 Jul 2018

Kunal

Exceptional Villa A+++

We had the one bedroom villa with private pool. First impressions were good. We were welcomed with a iced tea and face towel to freshen up. Room was very clean upon arrival. The staff are all very friendly and are knowledgeable. It was so close to everything. You can walk down the main strip in 5 minutes. From there you can shop on the street or the mall, grab a bite to eat and get massages. The famous waterbom waterpark is very close by as well.

Only had one downside which was that the shower head wasn’t very good as it sprayed all over the show and became very wet in the bathroom area as it is shared with the toilet. Other than that everything else was very good. Would stay again.

6/10

Pleasant

19 Jul 2018

Michelle

Not great for families with young kids

*Location was good. Close to shops and nice restaurants.
*Staff were very friendly and helpful.
*The balcony doors in the bedrooms didn’t shut properly or lock.
*You can’t completely close/lock the Villa. We have two young children and this made us feel anxious and unsafe at night.
*Nothing worked in the gym!
*Breakfast was nice but lacked variety.
*Pool was always cold as it didn’t really get any sun.
*Organised drivers at fair prices.
*4 complimentary Bintags in our fridge!
*Complimentary water bottles in our bathrooms everyday.

10/10

Exceptional

06 Jun 2018

NEO

Good hotel and good staff

Hotel is inside a small lane, so is very quiet environment, staff is very helpful and friendly room very clean and big walking distance to shopping and restaurant, will stay again

Family

6/10

Pleasant

25 May 2018

zoeyfun

Good location hotel

The staff were welcoming upon our arrival. The hotel room was nicely designed and the hotel has an unique way of serving breakfast to the hotel room, rather than having it in a restaurant.

10/10

Exceptional

20 May 2018

Kate

Great place to stay very luxurious. Easy to get around

8/10

Excellent

31 Jan 2018

Jess

Close to airport. Very comfortable stay

We arrived quiet late and were still greeted with a warm welcome. Room was a great size and had a very comfortable king bed. Slight water damage to areas in living room but thats to be expected with the pools location. Pool was pleasant considering it doesnt get much sun. Would have received a higher rating but the hotel was quiet noisey even after 1am.

10/10

Exceptional

30 Jan 2018

Thomas

Wonderful..!

Very friend staffs working on the groud.
Everything this is near by. If you want to travel abit further out (e.g. hard rock cafe etc) get a Grab Bike.. It will only cost you 4k IDR (40 cents sgd)..

Down side, the room's swimming pool looks very inviting. But upon taking a closer look, the water isn't that clear after all..

Overall, 4.5/5 food my rating..

10/10

Exceptional

09 Jan 2018

Verified traveler

Very nice Villa, good location. The pool is great and comfy bed. It’s close to the beach, restaurants and a grocery store:

6/10

Pleasant

04 Jan 2018

Heath

Good location

Pretty good location 10-15minute walk to central kuta. The villa needed some maintenance eg downstairs toilet did not work and there was a leak above a bedroom door (maybe from A/C unit) . The pool was cold which eas awesome a quick plunge cooled you off nicely.

6/10

Pleasant

04 Jan 2018

Angi

Overall still a good place for a retreat.

The villa was overall nice. But there was some hiccups in while check it. First of all I must say the staff was good to attend all the things I asked for as they didn’t delay any of my request.
When I checked in, the fan on the ground level didn’t work. So it was kind of hot. They helped by bringing in standing fan. Up 2nd floor the room TV was not working, they came to change the whole TV. 3rd level my children’s room, there’s not TV Controller. Well all this was taken care of immediately.

The rooms were good bed was comfy, air conditioner was good n cold. It’s a clean room. Bathrooms n bathtub was clean too. The stuff was friendly and nice too. They have a private pool. But it was not that clean to my expectations. I’m sorry cos I’m a little Freak in cleanliness. The water was way too cold for me. But my 2 boys were enjoying a lot. Was good to have kept them busy with when parents like me jus wanna take a break.

The villa was not very far from the Kuta square. Maybe about 10-15mins walk. The beach needs a little walk though say 10-15mins.
Our villa was so near to Waterbom if u like to go for that, say 5-8mins walk. The villa is between 2 shopping Malls.
One has a cinema both have arcades if u have no idea what to do with young kids u can go ether Malls. My boys enjoyed it so much. There so much food around walking down the streets.

Overall it’s a good holiday at the right place.
Hope u guys too enjoys!

8/10

Excellent

20 Nov 2017

v

Nice to relax

Amazing staff and food was ok. This is the one of best place to halt in bali

8/10

Excellent

10 Nov 2017

Verified traveler

Nine days of relaxing in Bali

Was in a good location walking distance to many location shopping centres minutes from the beach

Partner

8/10

Excellent

05 Nov 2017

Verified traveler

Beautiful Rooms

Beautiful clean comfortable room, close walking distance to Discovery mall. Coffee pod machine bonus! Room service is terrible with hotel bringing the wrong food and then everything else we asked for they had run out of. Hotel staff are nice, with the little interaction they give.

10/10

Exceptional

26 Aug 2017

K&C

18 Suite Kuta - August 2017

Such a nice experience for the first trip to Bali. The room looked exactly like the picture, with a beautiful in-room pool, air conditioned bedroom upstairs, and just two minutes walk to the center of Kuta. The room service food was delicious and breakfast arrived on time and was hot. We emailed before our holiday to book an airport pick up (which is the easiest way to travel around), the driver the hotel provided had our names on a selfie stick so we could easily identify him in the massive crowd of taxi drivers and other peoples names. The driver waited for over an hour for us (due to the longest line ever at customs). The hotel staff organised another driver the following day to take us to Ubud via a tour of a waterfall and temple - another great driver who talked about other locations along the way, very safe and friendly! We will definitely stay in this hotel again.

10/10

Exceptional

09 Aug 2017

Cathy

Excellent

Family

10/10

Exceptional

24 Jul 2017

linley

Close to the markets and to the shopping centre

Great loved the place, the pool was amazing and the staff was friendly

8/10

Excellent

23 Jul 2017

Verified traveler

Nice Hidden Hotel

This hotel is hidden in the alley, but located in the middle between two big shopping malls. Close to the beach and only 10-15 minutes walk to the Beachwalk Mall/ Turtle releasing area. The location is great that it is close to the very busy tourist street. Lots of restaurant, shopping, etc... The facility of the hotel is great, big open living room floor with a private pool and an air condition sleeping room on the 2nd floor. Great place for a honeymoon get-a-way. The staff are phenomenal, always greeting you at the door and asking if you want your room clean or not. The only thing I would complain is the hot shower. Hot shower would last for one person. Overall I enjoyed my stay at 18 suite. Oh, another thing, I left my plug adaptor at the hotel when i was in Ubud. It is a long drive for them to deliver my plug adaptor, but they did it anyways, but of course with a compensation fee. Kudos for them to do that for me.

10/10

Exceptional

13 Jul 2017

Neville

Bali Apartments

This place is very well located JL Kartika rd just 1 minute walk away. The room was beautiful. The people there very nice and helpful with anything.

Partner

8/10

Excellent

22 Jun 2017

Yew Kheat

Good location; be mindful of access road to hotel!

The hotel was interesting in its layout of 3 stories.After the initial excitement of having 3 floors all to yourself and family members, it become more of a chore climbing the stairs.
Breakfast was also served cold despite my assurance that they would make it warm when it arrived.
The mini pool or jacuzzi was not working.One of the mornings had a thunderstorm and I needed umbrellas to shelter my family to a rented car. Had to practically insist on borrowing 2 umbrellas instead of them offering one in the first place.Access to the hotel is through a narrow lane which has vehicles going through it in both directions.It gets pretty muddy on rainy days as well.
Apart from the above, some of the staff are rather courteous and pleasant.

Family

8/10

Excellent

17 Apr 2017

Cynthia

clean & neat hotel

clean & neat hotel with facility including kitchen utensils. Suitable for family short retreat. Quiet environment with comfortable bed to rest. Convenient to shop around.

8/10

Excellent

12 Apr 2017

Yusliana

Nice villa for honeymooners.

Husband and I arranged for a candle light dinner on our third night and it was splendid! They decorated the pool and dining table with flower petals which was more than what we expected. Free airport transfer on our day of departure complimentary of the hotel. Private pool is good for muslim sisters. Overall great experience!

Partner

10/10

Exceptional

09 Apr 2017

Anthony

Best Hotel I have ever stayed in!!

From the second we arrived this hotel has been amazing!! the location of the hotel is one of the best as it is very close to all the shops but tucked away enough that you cant hear any traffic so you have somewhere quite and relaxing to go home too after a busy day exploring Bali.

2/10

Poor

31 Mar 2017

Verified traveler

Close to shopping

I am so disappointed 5 years old hotel,

-maintenance not good at all
-lady at reception not friendly and helpful
-breakfast is lousy cook and cold
-private pool is dirty (I didn't swim at all)
-overall not a professional hotel

8/10

Excellent

20 Feb 2017

Amirul & Ain

Private hotel but close to town

Great hospitality and nice room with a private pool. A great choice if you choose to have a romantic vacation in kuta, bali.

8/10

Excellent

20 Jan 2017

Verified traveler

love everything abt the hotel except...

All the staff were very friendly and helpful. 5star for the staff. a very enjoyable stay, everything is good except the breakfast really needs improvement. I tried almost all the breakfast options, the nicest will be Coco crunch! Overall the food is not tasty and the beef bacon is too oily and tough.

Partner

10/10

Exceptional

01 Jan 2017

chelsea

Very private and quiet villa

Beautiful private villa, central to lots of shopping and restaurants wothin walking distance. Helpful staff, clean comfortable accommodation. Would highly recommend

10/10

Exceptional

29 Dec 2016

Verified traveler

Nice newer Hotel Resort Lofts

Just 18 Lofts in this hotel Resort near the beach, with 2 shopping centers within walking distance, along with a lot of restaurant choices. Personal pool (of course small), was refreshing. Breakfast per individual order was brought to our room each morning. Only downsides were AC in the bedrooms, but not in the downstairs living room, and the bath water was sometimes not hot enough. Overall great.

8/10

Excellent

25 Dec 2016

Verified traveler

Spacious and comfortable

In the heart of the shopping and entertainment district with many good restaurants around. In a walking distance from the beach and waterbomb park. It was very pleasant experience.

10/10

Exceptional

23 Dec 2016

rina

Comfortable villa with great service

We stayed there for 5 days for honeymoon. Staff are very friendly and attended to our queries and needs in a timely and polite manner. Room was very clean and up to expectations. We felt very comfortable throughout the stay with both the physical environment as well as service rendered.

6/10

Pleasant

22 Dec 2016

Verified traveler

Near to Airport

Simple easy stay.
Near to the beach.
Convenient to shops n restaurant.
10-15 minutes drive between airport and villa.
Service staff is good but can be better.
\"Especially getting the correct name of their guest\"
Room is clean but not really at the pool.
Not much facilities in the villa itself.
Overall experience is average.
Do not expect wow service.

8/10

Excellent

04 Aug 2016

Jess

Nice private villa

Our villa is larger than expected. The room is clean and nice. However, we did not expect that there would be no door between the bathroom and the bed! The location is close to many restaurants and Kuta Beach is in a walkable distance. However, our room is very close to the front, so we can hear outside noises and smell food from the kitchen from the living room. Overall, we enjoyed our stay and will surely return.

Partner

8/10

Excellent

03 Jul 2016

Verified traveler

Lots of space in this great villa

Walked to waterbom and close to airport. A very good option for Kuta location

8/10

Excellent

01 Jun 2016

mel

Nice and close to everything in Kuta

Had a disappointing start to our stay as the room was missing a few things but the staff were very accomodating and super happy to help. It was great having a pool in the room so when my 2 yr old was having a nap we could still have a swim and cool down. Breakfast is huge with a big variety. Only down side is there is no air con in the lounge although there is a ceiling fan and they thoughtfully added a portable fan it can still be a little bit warmish

8/10

Excellent

07 May 2016

LEE EE HOW

Compliments to 18 Suite Villa Loft

Our stay with 18 Suite Villa Loft was tremendous. It was our first time to Bali and also our first time staying in a villa. The experience was good as we get to check out the indoor swimming pool, it was something special. Though the air-condition wasn't good enough but after we feedback to the main desk, they immediately inform their technician to fix it for us. We felt that we were well taken by the staff of 18 Suite Villa Loft & we'll look forward to our next stay when we return to Bali.

Partner

4/10

Poor

04 May 2016

Michelle

Not a great apartment for families

We had booked this for 2 weeks. There were three rooms on three different levels. The main living room wasn't air conditioned and was opened up to the plunge pool. It had a mattress type thing on the floor instead of a sofa so wasn't comfortable. Said it had a microwave but we couldn't find it. The bedrooms were of a good size and had great air conditioning but you had to have all the doors closed so that it was effective. The stairs between the levels were a little daunting and some of the handrails etc had rusted.
The apartment itself was so dark and closed in, there was no main pool/bar to gather around outside either so you spent all your time in the apartment in your separate rooms as the living room was too hot and airless. We tried the room service after one busy day and when it arrived it was barely warm, that was when we couldn't find the microwave.
The staff were lovely and it would possibly be a great apartment for a couple if you can cope with the darkness (what is it with hotels and bad lighting - crazy when you have to read your book using the torch on your mobile). We left this apartment after 7 days forgoing a lot of money. The rating certainly gave us the wrong impression.

10/10

Exceptional

04 May 2016

Verified traveler

Awesome villa at a reasonable price!!

This is our first time staying in a villa in Bali and i have to say that it is one the best experience! We are spoiled with choices initially but decided to give 18 Loft a try after reading most of the good reviews thus no regret at all. It's simply awesome! Staffs are really great and helpful (from the moment we were welcome from the Airport), the room/pool are tip-top and the area/location is quite convenient and accessible.

There are lots of villas for us to explore in Bali but for sure me and my wife will definitely return to 18 Loft!

For those who are reviewing this villa, do not hesitate, just go for it and trust me, definitely you will enjoy your stay :)

6/10

Pleasant

30 Mar 2016

Johmmu

Nice close to Kuta but out of the main stretch.

Alley leading to hotel is very intimidating but hotel is clean and friendly staff. Expect the lower pool level to be unbearably hot but aircon rooms very cool. Beautiful pool to cool down when back from shopping

10/10

Exceptional

10 Feb 2016

cassie

Quiet, private hotel in the heart of Kuta.

Beautiful private rooms with private pool. Delicious food. Excellent staff!

10/10

Exceptional

28 Jan 2016

Kathy

Great place to stay with a private pool.

Close to the airport and walking distance to markets,bars and night life and beach.I enjoyed going to the great eating places.

8/10

Excellent

16 Jan 2016

Fiona

Fantastic villas in quiet location.

We were in Bali for only a few days and what a fantastic little oasis it was!
Great big, comfortable rooms. Such comfortable beds!
Loved the private plunge pool.
Friendly staff.
Only slight negative was staff couldn't provide food on the room service menu. Not much explanation offered, but very apologetic.
Recommended!

10/10

Exceptional

03 Jan 2016

Liya

Honeymoon Villa

My stay at 18 Suites was a delightful one. Stayed there for 4 days and all 4 days were great. The breakfast could have been better tho. The pool was under utilized because we spent a lot of time outside but it was great when we finally got to dip. Totally accessible too - we walked from our villa to Kuta beach. Such a nice place for honeymoon!

Partner

8/10

Excellent

30 Dec 2015

Mariya

We had a great time.Nice place for a honeymoon! Location is good, good is pretty good, awesome room!

Partner

8/10

Excellent

06 Oct 2015

Verified traveler

Comfy although aircon was average, staff didn't go out of there way to be helpful.