Name: The Dome Beach Hotel & Resort
Address: 19 Makronisou Street, 19, Ayia Napa, 5330, CY

The Dome Beach Hotel & Resort

Cyprus · Cyprus

19 Makronisou Street, 19View location

50 reviews shown

4/10

Poor

08 Jun 2026

Daxa

The hotel has gone downhill since our last visit

10/10

Exceptional

17 Apr 2026

Kathryn

Very nice hotel, clean rooms and friendly people

Friends

4/10

Poor

08 Nov 2025

Heber

Very poor service, disorganized, ac didn’t work properly, I wouldn’t stay there again.

Leisure Friends

6/10

Pleasant

24 Oct 2025

ellie may

Location fantastic - room service maintenance was poor.
Update needed in bathrooms

Leisure Partner

10/10

Exceptional

08 Oct 2025

Nune

The hotel administrator and the beach were amazing

Leisure Friends

10/10

Exceptional

28 Sep 2025

Kai

Peaceful holiday, good food selection, stayed 11 days and didn’t get bored of the food. Beach behind the hotel is quiet

Leisure Partner

2/10

Poor

25 Dec 2024

Dean

We slept here for our first night, lovely

We got to the Hotel and it was closed, we had to sleep on the streets for one night. Even though your email said it was open it wasn't, we had to find another Hotel the following day. Me and my friend felt homeless. I will never book with you again Hotels.com,Dean Ayling and Ashley Gilbert.

Friends_and_family Friends

6/10

Pleasant

02 Oct 2024

Verified traveler

Not a 4 star. 2.5-3 star at best. I would avoid.

This hotel is advertised as a 4-star but is definitely more of a 3-star. Some parts of it were nice, but I found many other things done poorly, which detracted from the overall experience. We stayed for 6 nights on an all-inclusive package. We paid roughly 300 EUR per night, which was not good value.

GOOD
- Rooms were clean
- Showers were good pressure and consistent hot water
- The beach was never busy, and had some nice water.
- Service overall in the hotel was nice, staff were friendly and proactive
- Main pool was nice.

BAD
- We had all-inclusive, but they tried to charge us 2.50 EUR for a bottle of water to have in our room. They provided 1 bottle, and then you had to go to a single water refill station to refill everyday. The staff even said to not drink the tap water or use it for brushing teeth, usually in such places, the hotel provides bottled water. This was annoying, if we forgot at end of the night.
- To rent towels, usually hotels provide a towel card to exchange, which if lost, then gets charged to your room for the missing towels. They provided a towel card where it stated this, but when we went to exchange it, they actually said the policy had changed and now required 20 EUR cash, which of course we didn't have on hand because we were staying at an all inclusive
- Sunbeds for the hotels private beach are chargeable on weekends?!
- The food was decent sometimes, pretty poor others.
- There were just small upcharges for everything, which was annoying.

Friends_and_family Family

10/10

Exceptional

13 Sep 2024

elena

i liked the amount of bars and sitting spaces

Leisure Partner

6/10

Pleasant

12 Jun 2024

Verified traveler

Hotel is tired and in need of refurbishment throughout. The room service was not good at all and resulted in our complaint for uncleanliness and lack of towel replacement and bed making. The staff were all very well mannered and polite and were always smiling and willing to talk and assist. The hotel beach is awful in respect of the water. The sandy beach is very good but to get into the water you need to navigate vast areas of sharp rocks !! not at all conducive for such a location, The public beach just 100 yards away was far far superior.

Partner

10/10

Exceptional

12 Aug 2023

Sandra Gay

The staff from the front desk, to the restaurants were fantastic. Some of bar tenders at the Beach bar were not quite as helpful and sometimes quite rude. The gift shop is spot on, great prices and so very helpful. We don't normally buy from hotel gift shops because they are generally over inflated prices. But found if we needed things their prices were in-line with downtown or better.
Enjoyed our stay!

Leisure Partner

10/10

Exceptional

07 Aug 2023

Janna

The best beach is the one at the Dome Beach hotel, really! It is sandy beach, and the water is clean and warm! I liked it a lot! In addition, the hotel offers a nice food, and a big variety of dishes, including 3 a-la-cart restaurants.

Leisure Family

2/10

Poor

16 Apr 2023

Disappointed stay

Hotel has got a old dirty room. Food was cold and boring. Definitely what you would not expect from a 4 star hotel.
I feel like we were ripped off and far too much euros to spend at a hotel like that. WON‘T BE BACK

Friends_and_family Family

4/10

Poor

17 May 2022

claire

The food was terrible, they wouldn't let you book the restaurants on the day had to be day before and Sundays they are closed. Charge to use sunbeds at weekends. Reception man was rude. Room definitely needed upgraded, for a 4 star I would give it a one was the worst place I've ever stayed, luckily I live in Cyprus as this would put u off as a holiday maker

10/10

Exceptional

16 Apr 2022

Henry

Brilliant couple of days. Accommodation fab, food fab.Amenities fab. Well done Dome Beach Hotel your staff are wonderful.

Partner

10/10

Exceptional

23 Jun 2021

Verified traveler

The facilities were great and the staff was pleasant and helpful. The only negative thing was the restaurants time tables was a bit confusing ie. the external restaurants didn’t operate for lunch but only dinner and it was not published anywhere.

Leisure Family

8/10

Excellent

26 Oct 2020

Verified traveler

Bed was incredibly uncomfortable. Hotel were saying the right things, in terms of Covid-19 preventative measures (e.g. the wearing of mask in lobby and buffet) - but there was no enforcement of either staff or guests. Grounds are looking a little unkept, presumably because of staff reductions due to Covid. Otherwise, the beach location is lovely.

Partner

8/10

Excellent

26 Oct 2020

Svetlana

Dinner food needs improvement, breakfast was plenty and a big variety of, staff very friendly.

Partner

10/10

Exceptional

27 Sep 2020

Ioannis

Nice hotel.

Nice hotel. Has pretty much everything for a relaxing starting-at-the-hotel-holiday.

Friends_and_family Family

8/10

Excellent

17 Aug 2020

Asif

Cyprus Stay

Hello,
Few observations:

Good Points:
1)Hotel is at the beach where less numbers of people were there compared to other beaches , so this was good. 2)Room cleanliness was well maintained ,every day it was cleaned by the housekeeping .
3)Reception staffs were friendly and helpful.
4)Price which i paid was worth for my stay.I used only room and Breakfast service) breakfast was good too,everything was there for a normal person to expect in the the morning to eat :)
5)Sitting space in Lobby is enormous and maintained well.
6)Enormous parking space available.

Something to Learn/Modify :
1)Normally Water bottles are provided as a complimentary item , but here it was not there and considering the Summer weather it was required.
2)WiFi in the room was ok, through which you can just connect Whatsapp and small applications but cannot rely to work on big applications (worst case scenario if you want to connect for WORK ,you may have internet speed issue).
3)When we book the rooms on HOTEL.com , it was mentioned Hotel has private beach and YES there was a private beach...BUT...weird part was on WEEKDAY umbrella and benches are free of cost to use but for SAT and SUN its chargeable (5 Euros per person).
4)Even if its mentioned private beach,I observed there were people who were not part of the HOTEL guest but they were still occupying the space at the beach.

Overall for the price what i paid it was good to stay.
Note : Travelers can contact me if they need more information

Friends_and_family Friends

10/10

Exceptional

29 Apr 2020

Verified traveler

Privet beach was great. Clean, quite and comfy beds to lie on.

Friends_and_family Family_with_children

8/10

Excellent

24 Sep 2019

Aco

Friendly staff, good food, nice hotel but in need of updating, excellent location, gorgeous beach.
Saturday and Sunday sun beads available if you are willing to pay (even for hotel guest), beach towels can be changed every 3 days and you have to paid deposit of 10 euros, better housekeeping can go long way.

Partner

8/10

Excellent

24 Sep 2019

Verified traveler

This hotel is very beautiful hotel. Spaceous and as its a wedding venue it makes it look very beautiful.
I liked my room. Quiet overall. The beach is very beautiful, although when you get in the water is very stony.

Leisure Self

8/10

Excellent

05 Sep 2019

Verified traveler

The hotel is nice but not new. Breakfast buffet was great. However, it is unfortunate that the staff makes you feel like a second rate guest if you are not paying for All Inclusive (AI). 1. Sun beds by the beach are extra unless you’re an AI?? but free on week days , 2. Safe in the room is extra??unless you’re AI, 3. WiFi is extra unless you’re AI. Luckily there is free WiFi in the reception area. My daughter and I used the sun beds next to the hotel that were cheaper and were on the better part of the beach.

Leisure Family

6/10

Pleasant

10 Aug 2019

Verified traveler

Not much choice for food through the day except for the buffet
There is a charge for using the safe in the room and you needed to give a deposit for beach towels and you could only have a clean towel every 3days
Staff friendly

Leisure Family

8/10

Excellent

22 Jul 2019

Verified traveler

Upside/downside

Family orientated hotel and atmosphere, excellent breakfast buffet, family bedroom dated, expensive beverages at the pool bars. Two beautiful outdoor pools and stunning beach, good wifi, loud music throughout the day, need taxi to visit centrum, but nice restaurant close by.

Partner

6/10

Pleasant

07 Jun 2019

Verified traveler

Charging for lounger on hotel beach told only those who were all inclusive could use as hotel guests. Lot of rubbish on beach. Top of fridge in room had a layer of dust and door of fridge covered with dirty marks. Found long hair stuck to side of bath. Rooms cleaned but no bag put into toilet bin or tea bags etc restocked. No air conditioning in lobby. Disappointed as expected better for prices paid.

Leisure

8/10

Excellent

03 Oct 2018

Verified traveler

Food just fine at 4 star hotel. The beachs are near and nice. A bit far from the downtown.

8/10

Excellent

29 Sep 2018

Tanya

Very nice two beaches near to hotel

Had problems to change beach towels, it is possible to do only from 10am to 1pm ... not suitable. Gym opening hours is not good from 10am until 6pm .. time to spend on the beach. Five nights out of seven what I stayed there where wedding party.. laud , impossible to have rest in day time and difficult to sleep at night....

4/10

Poor

21 May 2018

Verified traveler

We won't be going back... we had a horrible time

On arrival at the hotel, the staff weren't sure whether we had paid, despite having a payment confirmation on my phone.
We get to the room and find a snail on one of our cups!
The staff had clearly made an effort with towel features on the bed, but the rose petals that they had sprinkled over the towel features had bird poo on them (which then went on our bed)... bird poo is everywhere at the hotel. The outdoor furniture clearly doesn't get washed often and ruined clothing from bird poo getting transferred.
Cleaning standards in the rooms are poor. The soft chairs and stool were marked and the vanity unit wasn't cleaned for the duration of our stay. We found long black hair in the shower (not belonging to either of us) and the bin the bathroom hadn't been emptied before we arrived.
We ate dinner in the hotel once during our stay because the food was so poor. Breakfast was ok but you can't get a decent cup of coffee in the hotel. We had to take it in turns to leave the table as waiting staff cleared everything (including our personal belongings) if we both left the table.
There are plenty of sun loungers, but the cushions for the loungers and beach beds on the beach are disgusting - smelly from all the sweaty bodies over time.
The hotel is tired - parts of the venue are really old and in desperate need of rennovation. Even the more recently rennovated areas are looking tired and dirty.
For the money we paid we expected more. Shoul dhave stayed at the Amerthyst.

8/10

Excellent

09 May 2018

Madalina

Top beach area!

Our stay at the Dome Hotel was great. The highlight for me was the picturesque beach area the hotel has, which they have arranged very nicely with super-comfortable sun beds, palm leaf umbrellas and a bar/cafe right on the beach. The hotel was very clean and all the staff were very friendly. The double beds were very spacious, although one criticism would be that the pillows were quite large and a bit broken up, you know like when you've put pillows in the washing machine on a high spin and the stuffing starts coming apart, so I found it quite hard to get to sleep, but I'm a light sleeper, so I'm probably fussier than most on this front. The food in the main restaurant was ok, but for something better try one of the 3 other restaurants. We tried the Japanese restaurant one night which was great. There's a large selection of cocktails available at all the hotel's bars as well which was a nice surprise. The pool is not heated, but when we went at the beginning of May it was the ideal temperature for a nice refreshing swim. Also, there's a separate kids pool in another corner of the resort, which keeps the main pool area ermm... nice and quiet 😂

Partner

10/10

Exceptional

07 May 2018

Amy

Great Hotel, great views

You can get to the beach in no time and it’s beautiful. Would recommend this hotel the staff are pleasant, facilities good and rooms spacious

10/10

Exceptional

07 May 2018

Verified traveler

Clean hotel. Breakfast was very tasty with many options to choose from. The best feature were the sunbeds at the beach

Partner

6/10

Pleasant

23 Aug 2017

Jennifer

Amazing time but hotel disappointment

Went for a wedding and had an amazing time but this was due to the bride and groom not the hotel. This hotel is meant to be 4* however needs a good refurbishment. Bathroom suite outdated with cracked tiles and stained bath. Room ok but not special. I would have been disappointed if I had booked for a holiday. If you couldn't get into one of the restaurants at night the buffet was not brilliant. Also paying for beds on the beach at the weekend is ridiculous. Feels like they are always trying to get money out of you.

6/10

Pleasant

23 Jul 2017

family of 3

Good hotel, needs updating

First of all for all of those thinking of getting married there, there is a huge marina being built across the sea from the wedding tents which means that there are Hyde dredgers and chimney s which spoil the view. We attended our nephews wedding in nissi beach hotel which was amazing and recommended for you happy couple s. Apart from that, there is not a lot to be critical of at some beach, food good, staff brilliant, a great beach just at the side. It's just that we paid for a side sea view and got a ground floor pool view in a room which need s updating. The brochure sells the hotel as luxurious, but to us it wasn't that but a good 3/4 star. July 2017.

6/10

Pleasant

24 Oct 2016

Michael

Could be cleaner , corridors very dirty.

Noise from taxis going and coming late at night.

Partner

6/10

Pleasant

28 May 2016

Verified traveler

great service - old building

it was fun, the staff is great, all inclusive is practical and most importantly it's quiet!
the beach is great. bathtub rather small and he'd not so comfy

10/10

Exceptional

24 May 2016

craig

a wonderful treat away

The stay was really good with lots do there not just for couples, but families aswell. We was made to feel very welcome as the staff were very polite. The was great break and will be going bag with my children next time.

Partner

8/10

Excellent

29 Oct 2015

Verified traveler

Nice Hotel for eveybody on the beach

We thoroughly enjoyed our stay. The hotel staff were great and facilities are very good for both adults and for kids. Our little one enjoyed the pool and the kids disco at nights.

If the rooms were a little finer then this would be a 4.5 star hotel.

6/10

Pleasant

18 Oct 2015

Verified traveler

Hotel was good and staff helpful

Good hotel but you can see some areas that need a little touching up, like the carpet in the hallways....possibly just change to tile for cleanliness. The room was clean and tidy and the food was very good, in particular the barbecue night. The staff were very helpful especially as o was with my pregnant wife who needed a little extra help here and there. Staff were happy to help. All in all a good holiday and quiet setting of that's what you want. If not, 5 min drive will take you to nissi beach for some heavy partying!

10/10

Exceptional

07 Oct 2015

Jaroslaw

Hotel on the beach so it's a big possitive for me. Few restaurants to choose from nice size pool and friendly staff. Although room cleaninnes could be better for 4* hotel.

Partner

6/10

Pleasant

13 Aug 2015

Gultekin

Gultekin Ben

It was ok however for a 4* hotel it require a little more activity pool, sea & sun is not enough now a days.

Family

8/10

Excellent

21 Jul 2026

Monia

Posizione perfetta vicino alla spiaggia di Makronissos, molti servizi nella struttura!

Friends

6/10

Pleasant

14 Jul 2026

Charlotte

Fint hotel, men skuffende som resort

Partner

2/10

Poor

13 Jul 2026

MACİT

Hotel rooms are very old and The air conditioner and humidity in the room were very bad, we couldn't stay, we had to go out and find another hotel.sorry but reall bad room
Stuff are very kind but we couldnt stay becouse of the room

Friends_and_family Family

4/10

Poor

10 Jul 2026

Sabira

Das Zimmer war bei unserer Ankunft leider nicht ausreichend gereinigt. Während unseres Aufenthalts wurden täglich lediglich die Handtücher gewechselt, eine Reinigung des Zimmers erfolgte jedoch nicht. Die Bettwäsche wurde während unserer siebentägigen Anwesenheit nicht gewechselt. Der ältere Herr an der Rezeption zeigte sich uns gegenüber unfreundlich. Die Möblierung im Zimmer ist sehr veraltet und in einem schlechten Zustand. Das Badezimmer wies Schimmel auf. Es ist für uns nicht nachvollziehbar, wie dieses Hotel vier Sterne erhalten konnte, da es unserer Meinung nach nicht einmal zwei Sterne verdient hätte. Das Frühstück war akzeptabel. Das Abendessen entsprach leider nicht unseren Erwartungen hinsichtlich der Qualität und des Preis-Leistungs-Verhältnisses. Die Lage des Hotels direkt am Strand ist jedoch hervorragend.

Partner

10/10

Exceptional

09 May 2026

Mauro

Perfecte ligging. Eten is goed personeel super.

Partner

10/10

Exceptional

21 Apr 2026

Ida

Fikk rom vendt mot nydelig strandutsikt.

Business

10/10

Exceptional

26 Nov 2025

Carl-Göran

Trevlig och prisvärd resa. Kocken lagade särskilt vegetariskt. Fin buffé med variationer.

Strandnära. Sköna sängar och fint poolområde. Stor gratis parkeringsplats.

Lite off med en promenad på ca 500m till centrum. Mycket var stängt i november.

Partner

10/10

Exceptional

22 Nov 2025

Mette

Kjempefint hotell helt ved sjøen. God service, nydelig mat.

Friends_and_family Family