Name: Palazzo Montemartini Hotel By Radisson Collection
Address: Largo Giovanni Montemartini, 20, Rome, 00185, IT

10/10

Exceptional

31 Jul 2026

Cynthia

Beautiful!!!

10/10

Exceptional

31 Jul 2026

Joanne

We needed a hotel so that i could get a temporary passport (lost while traveling) and the hotel was wonderful in helping us get a room, food in the restaurant was wonderful, and it was a great place to stay despite the situation i was in.

10/10

Exceptional

21 Jul 2026

Manuel

Amazing, big rooms extremely friendly staff! Loved my stay!

10/10

Exceptional

15 Jul 2026

glyn

.

Family_with_children

10/10

Exceptional

08 Jun 2026

Yuval

Breakfast was reach and wanderfull

Friends_and_family Family

6/10

Pleasant

30 May 2026

Douglas Lee Alexander

Close to train and museums

Partner

10/10

Exceptional

25 May 2026

Shahid

Excellent location, hotel and staff

Business

6/10

Pleasant

22 May 2026

William

Good location, large room, very nice staff. However, there were issues, namely large roach appeared in the room's shower while I was showering one day, and I encountered another large roach in the room's toilet enclosure on another day. Additionally, there was a street view from one window and the other windows the view was of metal ducts of some kind. I expected more from a 5-star hotel at $500.00 a night.

Self

8/10

Excellent

14 May 2026

naomi e

Great location if you want to stay near Termini

Partner

10/10

Exceptional

11 May 2026

Robert

This is a lovely hotel. Well appointed a d well maintained. The staff were very helpful and pleasant. It’s location right opposite the main railway station make it ideal for getting to and from the airport. The spa is very good. I will definitely stay there again when I return to Rome.

Partner

10/10

Exceptional

23 Mar 2026

Fiona

Restaurant breakfast was fantastic with so much to choise frkm and everythkng freshly prepared.

Friends_and_family Friends

2/10

Poor

20 Mar 2026

Beka

I stayed at Palazzo Montemartini Rome, A Radisson Collection Hotel from March 18 to March 20, 2026, and this was honestly one of the worst hotel experiences I’ve ever had.

We arrived around 10 PM for check-in, expecting the level of service that comes with a supposed 5-star hotel. Instead, we were greeted by two reception staff members with extremely poor attitudes. They were unwelcoming, dismissive, and made us feel like we were a burden rather than guests. It felt more like a low-budget motel than a luxury hotel.

The situation got even worse during check-out. We left very early in the morning (around 5 AM), and the main gate was closed. Our Uber driver was waiting outside for a long time, and no one came to assist. My wife had to go and personally ask the staff to open the gate. Even then, they made her wait while one of them appeared to have just woken up from sleep. There was no sense of urgency or professionalism at all.

This level of service is completely unacceptable for a hotel that claims to be 5-star. From check-in to check-out, the experience was disappointing, frustrating, and stressful.

I would not recommend this hotel to anyone. Definitely not worth the price or the rating.

Partner

10/10

Exceptional

17 Mar 2026

Christopher

Excellent hotel. The spa was wonderful and all the staff were so amazing

Partner

6/10

Pleasant

21 Jan 2026

Ernesto

Very far away from being a 5 star rated hotel. The hotel is very old, hard pillows, and has uncomfortable mattress.

Leisure

10/10

Exceptional

05 Dec 2025

Alvin

Room was amazing and the service was top notch. Staff was attentive and friendly. Lorenzo was an exceptional staff. He remembered us during our stay and constantly checked in on us when he was on shift.

10/10

Exceptional

23 Oct 2025

Rebecca

Rented 2 rooms and couldn’t adjust ac in both. One room too cold and one room too hot bc ac didn’t work. Other than that the hotel was clean and pretty. Beds were comfortable. Rooms were spacious. Conveniently located across from train station.

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Chauncey

This is a wonderful property in a great location to enjoy Rome, Italy. The property is well-maintained and the staff is friendly, efficient, and helpful.

The quality of the room and the cleanliness was Top drawer. The one thing they need to improve on is their maintenance on some occasions. The condition of the shower required the intervention of the concierge as well as the general manager to have it properly fixed during our stay. Once they became involved, they were excellent in recovering and getting the item fixed immediately.

Despite this one issue, this property is highly recommended.

Leisure Partner

8/10

Excellent

18 Sep 2025

Alok

Received room upgrade. Junior suite was nice

Leisure Family

8/10

Excellent

18 Sep 2025

Alok

Specious room with upgraded bathroom. Breakfast was average. Elevators too small.

Leisure Partner

8/10

Excellent

12 Sep 2025

Antonio

Hotel was beautifully curated it was like walking into a design magazine. Unfortunately in a noisy part of the city far from the historical sites.

Leisure Family

6/10

Pleasant

14 Aug 2025

Nawaal

Pros: the service staff are really good and friendly

Cons: the rooms look nothing like the pictures. The services you would generally have access to without added cost in 5 star are not available here. Rooms in general were clean-ish but not really up to standard.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Krzysztof

Great location, staff, design, comfort and pretty everything:)) 10/10

Leisure Self

10/10

Exceptional

23 Jul 2025

Sharona

really enjoyed it

The room was beautiful, updated very nice. It was not cramped, the shower could have been updated, tiles were old or worn out. Service for the room needs help, the coffee was not filled every day, had to have it requested, they mentioned water is complementary the first day you get your room, but it's only that day, the rest of the days you need to pay for it. Room service is amazing, they have a very good chef. Overall very nice and pleasant and close to the train station!

Friends_and_family Family

2/10

Poor

17 Jul 2025

Sarah

Disappointed. Issues with security, privacy and misrepresentation of the room.

10/10

Exceptional

15 Jul 2025

Amy

Experience was great from beginning to end. The staff was attentive, the rooms were spacious, clean . Definitely recommend for anyone traveling to Rome

Leisure Family

10/10

Exceptional

07 Jul 2025

Shirley

Very clean. Tentative staff. Large size room. Breakfast was included, delicious, with so many fresh healthy varieties.

Leisure Family

8/10

Excellent

25 Jun 2025

DAngelo

Decent property, says 5 star on Google but more of 3.5 star. Staff was extra friendly though and some good places to eat pizza and gelato are close.

Leisure Partner

4/10

Poor

18 Jun 2025

Ebtehal

the room service food wasnt that good

Leisure Family

10/10

Exceptional

30 May 2025

Erol

Superb service and amazing quality stay

Leisure Partner

10/10

Exceptional

13 May 2025

Yoichiro

Staff and service were excellent. Their recommended restaurant were amazing.

Leisure Partner

8/10

Excellent

23 Apr 2025

Philip

Hotel in good condition and is well presented.

The staff were all super friendly and helpful - particular mentions for the 2 concierge who were always friendly and greeted us on arrival and departure and helped with any questions; the reception staff were also very efficient and friendly and the restaurant staff were also friendly and attentive

The hotel was a little short on atmosphere - there was no real bar area - it was shared with the restaurant and the roof-top bar was closed during our stay in April

The hotel is very conveniently located for the station, but there is a lack of quality restaurants in the immediate vicinity, you have to travel further afield to find them

Leisure Family

10/10

Exceptional

10 Apr 2025

Anna Marie

The hotel was beautiful everything was amazing.

Leisure Family

8/10

Excellent

07 Apr 2025

ahmad

The staff were really nice and friendly

10/10

Exceptional

04 Apr 2025

Ronald

The staff was amazing!

Leisure Family_with_children

10/10

Exceptional

26 Feb 2025

Faisal

I don’t know how I never knew about this hotel. Great staff and room. Great food and a fantastic location.

Leisure Self

10/10

Exceptional

04 Feb 2025

sally

Service was amazing, staff very attentive and observant, room was fantastic and breakfast selection was great. Spa was lovely and we had the space all to ourselves, you did have to pre book. Spa treatments were very expensive though, so we avoided those. Everything else was exceptional just as the hotel says.

Leisure Partner

6/10

Pleasant

01 Feb 2025

DAYANNA

There is a construction right on front so the entrance is not visible, some signs would be very helpfull. I went all the way around without finding it, so I had to call the front desk and follow their instructions.

Not all the bedrooms have USB ports on the night tables which I found disappointing for a five star hotel.

TV is very small for the distance that you have between the bed and the wall.

10/10

Exceptional

05 Jan 2025

Krikour

I RECOMMEND FOR EVERYONE

Business Self

10/10

Exceptional

27 Dec 2024

Thomas

Excellent concierge. Easy and supportive staffs who were eager to assist their guests with any issues. Check in and out were breey. Rooms were very spacious and clean. The shower area was also very spacious with two washing areas. Breakfast offered at the restaurant was excellent. My children claimed that the hotel offered the best breakfast in Italy. We also had dinner at the same restaurant. Service and food were both great. One of my sons had pasta and he claimed that it was the best pasta in Rome. Will come back again in near future.

Leisure Family

10/10

Exceptional

07 Nov 2024

Luis A

Everything is fine and perfect

Business_and_leisure Family

10/10

Exceptional

19 Oct 2024

debra

Palazzo Montemartini Rome was Amazing

Amazing staff -beautiful location -- AC was working as Americans are used to having at home in United States .
I would give this hotel a wonderful recommendation for everything especially the front desk staff with all the wonderful assistance.

Friends_and_family Family

10/10

Exceptional

11 Oct 2024

Claude

Beautiful hotel. Loved the rooms. Welcomed from the start. Lorenzo was great!

Business_and_leisure Partner

8/10

Excellent

08 Oct 2024

Steven

Convenient

Good location, large rooms, great breakfast, great staff.

Friends_and_family Friends

10/10

Exceptional

04 Oct 2024

Mark

I loved alot of things. Food, space, staff.
As an interior designer, it was a feast for the eyes.

Partner

6/10

Pleasant

30 Sep 2024

Candice

We stayed here for our last night in Rome before the long journey back to Canada. Unfortunately when we checked in the water was not working so we left for the day without being able to shower. When we returned that evening, our room was very hot as the AC was not working. We had to call several times before we were finally moved to a new room at 1am. Not what we expected from a 4 star hotel with an expensive rate.

The room itself was very nice and the bed was exceptionally comfortable, had we not had to change rooms in the middle of the night we would have slept very well.

The parking was 50 Euro for one night and there was a 20 Euro fee to use the hotel pool. Both of which other hotels we stayed at in the same rating a fees provide at no extra cost.

The staff were very friendly and tried their best to help with the many issues we had. I would not stay here again and we did not feel that we received the value of the stay.

Leisure Partner

6/10

Pleasant

03 Sep 2024

Oriana

Not convenient to major landmarks. Check in was not smooth at all

Leisure Friends

10/10

Exceptional

01 Sep 2024

Balraj

Very warm welcome from the staff and took all requests personally

Leisure Family_with_children

10/10

Exceptional

12 Aug 2024

Christine

Excepcional service

Leisure Family

10/10

Exceptional

31 Jul 2024

farhad

I stayed at Palazzi Montemartini with my family for 4 nights in July. We stayed at the skylight suite and it was really nice and clean. We dined at Senses restaurant couple of times and we really enjoyed the food and staff.
Overall it was a great experience.

Leisure Family

10/10

Exceptional

28 Jul 2024

Diyar

Perfect location and space

Leisure Family_with_children

10/10

Exceptional

17 Jul 2024

shant

Fantastic hotel

Leisure Partner

10/10

Exceptional

08 Jul 2024

Verified traveler

Great location, great people to stay with.

Fantastic people at the reception and at the concierge desk. Very helpful, kind and honest. We were concerned about being taken advantage of because of our tourist status… but they made us feel at home. Room cleaning was done very well and each day.
The only feedback would be if they could leave a couple of basic still water bottles in the room, that would be fantastic. Sure it will cost them a couple of Euros a day… but should be worth it for the convenience to the guests. People need to take medication at night… and can’t order water from room service everyday and wait for it to arrive.

Friends_and_family Family

8/10

Excellent

08 Jul 2024

Vicki

The property would be better if they did not just walk into rooms before knocking. This happened several times in our rooms.

2/10

Poor

01 Jul 2024

ani

First of all the hotel don’t show you the main corridors, which are narrow and all black , amd you fell yourself as in a funeral hall! The bathrooms are horrible, humid , smells . And around the hotel there are many homeless people who sleeps on the streets. And the area is very noisy!

Family_with_children

10/10

Exceptional

17 Jun 2024

Ashok Kumar

Friendly and cooperative staff. Keep it like this. Cool!

Leisure Family

6/10

Pleasant

09 Jun 2024

Joanne

Proximity to Roma termini was the best! You can essentially get to anywhere in Rome. Airport is convenient 20 minute train ride away- nonstop.

This is a beautiful building but is a 5 star hotel that needs TLC. Our room had a damp odor that would not go away. We think the bathroom may have ventilation / drying issues causing the mildew-y smell. Our stay was only for two nights so it was manageable- we likely would’ve moved hotels if our stay was longer.

Book this for the extremely convenient location but if you’re expecting your typical 5 star luxe stay- this is not it.

Staff and service was great. We arrived early at 9a- our room wasn’t ready so they offered us coffee on the house at Senses until the room was prepped. Very accommodating!

Leisure Partner

10/10

Exceptional

03 Jun 2024

Patrick

Good size room and bathroom, great bed. Very comfortable stay & near a lot in Rome

Leisure Family

4/10

Poor

03 Jun 2024

Sajidur

We booked a junior suite, but the suite we were given initially did not live up to the word “suite.” It had a strange layout, was dark, and had a washroom spread across different parts of the room. In a word, it was a poorly designed suite that felt like a rip-off given the price. We were later moved to another suite, which was much better but still did not offer good value for money. Our recent stay at a junior suite in the Westin may have set high expectations. On the plus side, the staff were helpful and courteous.

Friends_and_family Family

10/10

Exceptional

19 Apr 2024

Claudia

Amazing staff! Great location

Leisure Family

10/10

Exceptional

15 Apr 2024

Samir

Great 4 night getaway in Rome

Leisure Family

2/10

Poor

25 Nov 2023

Lilly

It has been a very disappointing experience to stay in this hotel. The hotel reservation and front desk are not reasonable and not helpful. We had an error in booking and the hotel is not accommodating at all.

Family_with_children

10/10

Exceptional

09 Nov 2023

Patricia

We had a wonderful stay, the staff was very friendly. We look forward to staying there the next time we travel to Rome.

Leisure Family

10/10

Exceptional

02 Sep 2023

Ryan

Staff goes out of their way to ensure your stay. First room was not up to our standards so we asked for a different room to which they happily agreed. The breakfast was fantastic!

Leisure Partner

10/10

Exceptional

28 Aug 2023

Nazanin

We stayed at this hotel for 5 nights. It was a combination of modern and old architecture, very clean with friendly staff who were there for us. We enjoyed buffet breakfast with variety of food and drinks including champagne and all kinds of fresh fruit juices and homemade cakes and Italian desserts. Rooftop restaurant has a great view with live music, and we had great time having dinners and drinks there. Rooms are clean and with modern design. SPA and pool area is very nice, clean, and quiet that after a busy day you can relax there. We loved staying there and I recommend it to everyone who has a great taste.
N. Nazmi from the US. .

Leisure Family

4/10

Poor

18 Aug 2023

Zheng

Disappointing stay.

This hotel is very over-priced for the quality of their rooms and the service they provide.

We booked a queen bed but instead were given a room with 2 single bed pieced together.

We booked a 50min couple massage but was shortchanged cuz only 40min was actually done.

The staff is slow in getting our stored luggage and we missed our train despite staying directly opposite the station.

The surrounding environment is also not very safe and clean.

Overall,I will not book again.

Partner

10/10

Exceptional

25 Jun 2023

Joseph

The hotel was beautiful and conveniently located adjacent to the train station. There were plenty of great restaurants close. Our room was very nice and the staff was outstanding

Leisure Family

10/10

Exceptional

20 Jun 2023

scott

We enjoyed our stay at the hotel. Very nice restaurant on site. Had dinner there twice during our 4 night stay. It was pricey, but very nice overall.

Leisure Partner

10/10

Exceptional

14 May 2023

Amarachi

This hotel was in an excellent location. Very quiet and the team here was very customer oriented

Leisure Partner

8/10

Excellent

10 May 2023

German

Likes:

Huge suite with two balconies.

Great included breakfast (top notch).

Great included spa experience.

Hotel staff very helpful in calling taxi service for us and for helping us get tickets to the Vatican.

Dislikes:
Wife was furious because air condition would not cool enough and would shut off. After complaining about this on multiple occasions to the front desk, nothing was done to resolve the issue, except for being told that they would take care of it, but nothing happened. This is unacceptable for a 5 star hotel.

Very stingy on hand soap and other room toiletries. I had to ask for more soap, since they only gave you one tiny bar of soap.

Shower leaking water through the shower walls onto the suite wood floor. This was brought to the front desk’s attention.

Cocktails and fancy dinner at the hotel restaurant were way overpriced for what you got. The breakfast which was included in our rate was actually better that our dinner there.

Leisure Partner

8/10

Excellent

15 Apr 2023

Mathieu

Good hotel near the train station so convenient

Leisure Family

10/10

Exceptional

29 Jan 2023

Charles

You guys will not be disappointed! From the time you arrive in your taxi you’re greeted by the car door. Rain or shine. One raining yucky day the doorman ran outside in the rain and held up the umbrella and opened the door.

The food in there is delicious. ALL YOU CAN EAT BREAKFAST BUFFET!

Very comfortable beds and awesome water pressured shower heads and stone bathtubs!

The staff are at the highest quality of professional! Front desk, bellman, doorman, and restaurant staff

Lorenzo the doorman has to be my favorite person in the hotel! He’s the doorman!

You guys you must stay here!!! Worth every Euro❤️

Leisure Friends

10/10

Exceptional

26 Nov 2022

Amy

We stay here all the time because of the location and proximity to many things. It is close to most of the tourist attractions, has a nice breakfast and bar area and is just across from the termini train station which we use a lot

Leisure Family

6/10

Pleasant

15 Nov 2022

Geoff

Could have been netter

I did not receive the room that was detailed on my booking and reception tried to fob me off saying it was subject to availability, but I booked it in June.

Partner

10/10

Exceptional

05 Oct 2022

Mahbub

I stayed in the same hotel in 2016, but it was owned and managed by a different company. I was little skeptical this time, still booked due to convenient location. I am extremely satisfied that the hotel maintained its high standard. If I have to specify two positive points I’ll mention excellent staff and highly convenient location.

Leisure Family

10/10

Exceptional

07 Sep 2022

Kimberly

This beautiful property is located directly across from the train station - Roma termini. We booked one night for its location but will be back again as it was so elegant! My family loved it, we need more time to enjoy more!

Leisure Family

4/10

Poor

22 Jul 2022

Rinas

I don't think the staff here understands the concept of good customer service, especially expected from a 5 star property.

There was a taxi strike in Rome the last 2 days (of 3) that we stayed at the property. The night before checkout I call to arrange for a private car and the answer was that the taxi strike will be over by the morning (my departure). The next morning I check out and ask the bellman for a taxi and the answer was that strike is still on and asked me to arrange for an uber myself at the last minute (at 7 AM in the morning), while scrambling to get to the airport in time. Pure luck, I got an uber just in time (considering that they were in demand due to the taxi strike).

Also - at the time of check-in, we request the front desk to call a restaurant to make a reservation - the answer was no one is picking up at the restaurant - my wife gets a local sim and we call, and surprisingly we get through at first attempt (coincidence? maybe not! ).

This is not the customer service what we are used to from staying at many other 5 star properties in this trip and in prior trips.

This was the worst hotel experience of this trip of 20 days, having stayed at 7 different hotels across different towns in Italy. I would happily give all the other 6 hotels a 5 star rating and this one not more than 2 stars.

Leisure Family

8/10

Excellent

06 Jul 2022

Robert

Location and nice staff

Leisure Partner

8/10

Excellent

26 Jun 2022

Doran

It's not bad and conveniently located next to the train station. But we had no water from time to time in our bathroom and when it was on, it was a trickle. Weird smell in the foyer. Our room also had worn leather bean bags stacked against the wall to conceal unfinished building work.

Leisure Partner

10/10

Exceptional

02 May 2022

shimon

The manager of the hotel Marco was very nice and helpful and Francesca from the desk was very welcoming and nice the hotel is clean and good I will definitely come back !

Business_and_leisure Family

10/10

Exceptional

26 Apr 2022

James

Top quality hotel and first rate staff.

I’ve stayed at many hotels, this must be at the top. From the concierge, reception / front of house to the restaurant staff - all provided excellent high quality of service. Can’t speak high enough of this hotel. Looking forward to returning.

Friends_and_family Family

6/10

Pleasant

25 Apr 2022

Oluwapamilerin

Not so 5 star accommodation

The hotel was average, for the price per night and the fact that it is a 5 star hotel, the accommodation and service was average.

Breakfast was not great, the location is really good as it is walking distsnce to most tourist attractions.

Friends_and_family Family

10/10

Exceptional

25 Apr 2022

Matthew

Amazing modern hotel, great location lovely staff.

Amazing hotel, great location, lovely staff. Nice and modern refit, very cool place.

Friends_and_family Family

6/10

Pleasant

01 Jan 2022

Roland

Disappointing

The hotel was nice enough but overly priced. The WiFi was not functional in our room or limited in signal. I would expect a usable connection for the price of this kind of hotel. The hotel seems modern and elegant but some of the feature are broken. The spa shower is inoperable. The best thing about this hotel is the location and friendly staff. The building and rooms could use some TLC.

Partner

8/10

Excellent

16 Nov 2021

Erato

The staff was superb, very friendly and very welcoming. The hotel is very well located only a 20min walk from the main attractions, such as the Colosseum, Fontana di Trevi, Spanish steps etc. The only downside is that our room on the third world was shaking every time a big vehicle would pass by and the room’s ventilation wasn’t as great. However, we had a great time. The breakfast was perfect for us, very nutritious and very filling.

Leisure Partner

6/10

Pleasant

22 Sep 2021

Arian

I’ve stayed at this hotel many times and usually have a great experience. This time around it was extremely different. They had just reopened and seemed unorganized. Despite giving a note ahead of time that we were on our honeymoon and are returning guests, they didn’t have our room ready for us. We waited an hour and a half after the check in time. They did upgrade the room but only after we had to remind them of our note. the staff didn’t even offer us water after our travels. We also ordered waters to the room 2 times before having it delivered after a 3rd phone call to the reception. The hotel has always been a great experience for us but this time around it just didn’t feel the same.

Leisure Partner

4/10

Poor

13 Jan 2020

Verified traveler

Services down, dirty spa and food poisoning...

After traveling across Europe for a few weeks the final stop for our stay in Rome was here at this hotel. I hate leaving negative reviews but feel the experience myself and my Aunt had here should be shared with those who may have high hopes for booking this property.

When we checked in the phone in the room was not working. I couldn't call down the to front desk, spa or room service. Instead I was using my personal cell phone to reach the hotel. This was not only a hassle but also at my own expense.

After taking spa appointments we witnessed two young couples in the jacuzzi hot tub in the spa area behaving very inappropriately. It was disgusting illicit acts that do not need to be repeated here. I will say we are just glad that we did not have children with us. When I spoke to Marco the manager about this he seemed to smile and find this concern amusing. I was disappointed with the phone not working in the room as well and I had the feeling I was bothering him with these matters.

Lastly, to make us 100% sure we will never stay at this hotel again, when eating breakfast at the Senses restaurant downstairs, my Aunt got very sick. She has been traveling and didn't have anything to eat until this meal at the hotel. We are sure it was the omelet she had there and sadly could not eat or sleep for a day and a half.

The photos look nice and the location was great however if you can find a better spot for your money I would recommend it. This was a big let down for us.

Friends_and_family Family

6/10

Pleasant

09 Jan 2020

Verified traveler

Nice place with a few laws

Great place but barely warm water for one week in a suite is difficult to accept for a 5 stars Palazzo... Hotels conveniently situated across the termini station so very handy if you arrive by train from the airport. Surroundings are not the best ( a bit noisy and at the crossing of 2 mains streets). Service was impeccable including the in house spa. Food was also very good.

Partner

8/10

Excellent

25 Nov 2019

Verified traveler

Staff was very helpful you could walk to most site seeing the only thing you need to keep in mind as you are not told when you ask them to call a taxi for you they charge £14 just to make the call! It was a big shock to see on your bill. So you pay the taxi driver and the hotel also the breakfast is £25 for just sitting down I had toast and tea and it still cost £25 very expensive.

Leisure Partner

6/10

Pleasant

15 Nov 2019

Verified traveler

The stuff is great and the position is great, but the rest is mediocre. The hotel also had no water for some hours, and no hot water at the bath tab section for both days we stayed there.

Leisure Family

10/10

Exceptional

28 Oct 2019

Verified traveler

Loved it here

Great location is very close to the train station which has a fast train from the airport. The staff was delightful and very helpful. We originally had one of the rooms with the angled walls. We had an issue with the hot water and the manager could not have been more accommodating and helpful. We moved to a spa room which was lovely. The hotel is housed in a very old, gorgeous building but inside it is fully modern. If you do have mobility issues, make sure to check to make sure that they can accommodate you. The shower in our first room was in a very deep bathtub which would be difficult for someone with any physical limitations to use and the second room had steps inside. The neighbor had some great places nearby to eat and the main sites were a quick cab ride away. We will be happy to return here one day soon!

Partner

6/10

Pleasant

23 Oct 2019

Verified traveler

Great location.
Overpriced for what it is .
Stains all over the floors,

Business_and_leisure Family

10/10

Exceptional

19 Oct 2019

Svitlana

It's modern, very clean and elegant hotel, situated in perfect location - easy to reach from any place in Rome. The stuff was very welcoming, friendly and efficient. I was pleasantly surprised with a room upgrade!
Great place to stay in Rome, It will definitely be my place to stay next time I am in Rome!

Leisure Friends

8/10

Excellent

28 Sep 2019

Muhammad

It was very good very good location, new furniture, and excellent staff

Business

8/10

Excellent

14 Sep 2019

Verified traveler

Good central location, friendly and helpful staff. Room lighting is not the best especially in the bathroom.
Breakfast was OK, but would not expect to pay extra for porridge or omelette at 5 star hotel.

Leisure Partner

10/10

Exceptional

26 Aug 2019

Lorraine

beautiful and clean hotel!

From entering to leaving, our stay was great! The room was spacious and clean. The front desk was always ready to help us find things to do and places to eat. I love the decor of the hotel as well as the multiple elevators. The breakfast was included. My only suggestion would be to change up the selection. It was getting boring eating the same exact things every morning.

It is in a great location. Right across from the train station. The rooftop is very pretty! And the staff up there is very helpful and fun to talk to! I would visit again!

Friends_and_family Family

10/10

Exceptional

05 Aug 2019

Verified traveler

Excellent hotel near Termini Station.Rooms very modern with all the amenities you could need.

Leisure Partner

10/10

Exceptional

28 Jul 2019

Verified traveler

The property was very well kept, very clean. The rooms were very spacious and very modern. We absolutely enjoyed our stay.

Leisure Family_with_children

8/10

Excellent

20 Jul 2019

Verified traveler

Close to trains, central location. Clean hotel and cooperative staff

Leisure Partner

8/10

Excellent

20 Jul 2019

Neshelle

Beautiful Boutique Hotel. There were only 2 issues where you stand in the shower was cracked and patched back together but it was done very well. We were so afraid we would cut our feet so we used extra caution. There was also a odor in both rooms. We think maybe it was coming from the plumbing. It smelled like boiled eggs outside of those things its a beautiful quaint little hotel.

Leisure Family

10/10

Exceptional

16 Jul 2019

Verified traveler

Amazing experience!

Amazing hotel with great service and great amenities. Staff was extremely helpful and pleasant and the roof top bar was a great way to end our evening. We would absolutely stay in the hotel again if the the opportunity arises.

Partner