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Residence Inn Phoenix Gilbert

Gilbert - AZ · United States

3021 E Banner Gateway DrView location

9.2/10Excellent394 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location9.8/109.8
Neighborhood9.4/109.4
Value10.0/1010.0
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Phoenix Gilbert

Dip into one of the 9 spa tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Grab a bite from the snack bar/deli serving guests of Residence Inn Phoenix Gilbert. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is included. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mesa?

This hotel has 1060 square feet (95 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 100 air-conditioned rooms featuring kitchens with refrigerators and stovetops.

Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

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Distances are displayed to the nearest 0. 1 mile and kilometer. Banner Gateway Medical Center - 0. 1 km / 0. 1 mi- Abrazo Mesa Hospital - 1. 7 km / 1. 1 mi- A. T. Still University - 2. 2 km / 1.

3 mi- Riparian Preserve at Water Ranch - 3. 1 km / 1. 9 mi- Superstition Springs Golf Club - 3. 4 km / 2. 1 mi- Superstition Springs Center - 3. 7 km / 2. 3 mi- Silver Star Playhouse - 6.

4 km / 4 mi- Cactus Yards - 6. 8 km / 4. 2 mi- The Boardhub - 8 km / 5 mi- AZ Ice - 8 km / 5 mi- Salt River Tubing - 9. 4 km / 5. 8 mi- Arizona Commemorative Air Force Museum - 9.

7 km / 6 mi- SanTan Village - 10 km / 6. 2 mi- Gilbert Historical Museum - 10 km / 6. 2 mi- SanTan Village Marketplace - 10. 4 km / 6. 4 mi. The nearest airports are: Mesa, AZ (MSC-Falcon Field Municipal) - 9. 1 km / 5.

7 miPhoenix - Mesa Gateway Airport (AZA) - 12.

With a stay at Residence Inn Phoenix Gilbert in Mesa (US 60 Corridor), you'll be a 3-minute drive from Superstition Springs Center and 7 minutes from Cactus Yards. This hotel is 6.2 mi (10 km) from SanTan Village and 7.8 mi (12.5 km) from Gilbert Arizona Temple.

Make yourself at home in one of the 100 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds.

Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mesa?

This hotel has 1060 square feet (95 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 25 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10:00 AM.
    • Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 100 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Spanish

Nearby attractions

Banner Gateway Medical Center 0.1 km / 0.1 mi
Abrazo Mesa Hospital 1.7 km / 1.1 mi
A.T. Still University 2.2 km / 1.3 mi
Riparian Preserve at Water Ranch 3.1 km / 1.9 mi
Superstition Springs Golf Club 3.4 km / 2.1 mi
Superstition Springs Center 3.7 km / 2.3 mi
Silver Star Playhouse 6.4 km / 4 mi
Cactus Yards 6.8 km / 4.2 mi
The Boardhub 8 km / 5 mi
AZ Ice 8 km / 5 mi
AMF Mesa Lanes 8.2 km / 5.1 mi
Granite Reef Park 8.7 km / 5.4 mi
Topgolf 9.1 km / 5.7 mi
Arizona Commemorative Air Force Museum 9.7 km / 6 mi
SanTan Village 10 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 100
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 34 more facilities & services
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • Fireplace
  • Hotel safe
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • TV lounge
  • Game room
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
  • Basketball
  • Volleyball
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 0 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable3 photos

    Residence Inn Phoenix Gilbert

    STUDIO KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Wi-fi
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Fan
    • Desk
    • Toiletries
    • Pay movies
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Living room
    • Wheelchair-accessible
    • Disability-friendly bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 45 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable14 photos

    Residence Inn Phoenix Gilbert

    SUITE KING BED ONE BEDROOM

    Room photos

    14 photos

    Room overview

    Smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Fridge
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Living room
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Pay movies
    • Toiletries
    • Desk
    • Bathrobes
    • Fan
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Oven

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 BedroomSTU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable3 photos

    Residence Inn Phoenix Gilbert

    STUDIO Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Direct dial telephone
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Living room
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Pay movies
    • Toiletries
    • Desk
    • Fan
    • Cable TV
    • Dishwasher
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 69 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable10 photos

    Residence Inn Phoenix Gilbert

    SUITE TWO DOUBLE BEDS

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    69 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Pay movies
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Living room
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Bathrobes
    • Fan
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Oven

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Residence Inn Phoenix Gilbert

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 45 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable9 photos

    Residence Inn Phoenix Gilbert

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Room amenities

    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Bathroom
    • Toiletries
    • Pay movies
    • Wake-up service
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Fan
    • Bathrobes
    • Desk
    • Living room
    • Ironing set
    • Safe
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Phoenix Gilbert

9.2
Excellent
394 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.8 /10
Neighborhood
9.4 /10
Value
10.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Nicola
Great stay. Will come back again.
10/10
Exceptional
13 Jul 2026
Yulissa
Staff was helpful, will be my place of stay
Self
10/10
Exceptional
31 May 2026
Amber
Clean room!!
10/10
Exceptional
30 May 2026
Jacki
Breakfast was amazing. Very friendly staff
Friends_and_family Family
10/10
Exceptional
27 May 2026
Kenneth
This hotel is well maintained and staffed. Our suite had a full kitchen worth everything you could need to prepare and eat meals. Very clean

Only downsides were traffic noise and the air conditioning blows on your head while you are on bed
Partner
8/10
Excellent
10 May 2026
David
Breakfast hours need to start earlier for early morning flights
Partner
10/10
Exceptional
29 Mar 2026
Philip
All was good
8/10
Excellent
18 Mar 2026
juliza
We found our 2nd floor room to be clean and tidy. Towels were restocked every other day per our request. We slept comfortably every night! Breakfast was what you would expect from a quick hotel breakfast. There were breakfast sandwiches one day, mini breakfast burritos and bacon the following day, plus the usual pastries, bagels and oatmeal. We appreciated there being plenty of restaurants and a few grocery stores near by.
8/10
Excellent
10 Mar 2026
Robert
Front desk, some were extremely nice others not so much. Hotel room were clean and house keeping staff was very nice. Location was convenient. Little noise but not bad.
10/10
Exceptional
27 Jan 2026
Tony
Room was clean and spacious
Friends_and_family Family
10/10
Exceptional
10 Jan 2026
Alexander
Rooms clean, housekeepers were timely when asked to clean. All staff was super friendly. Close to alot of food and shopping
10/10
Exceptional
30 Dec 2025
Heather
Room was super clean, staff was great. Quick walk to the hospital
8/10
Excellent
26 Dec 2025
JONATHAN CHARLES
it was clean- good studio room
Leisure Partner
6/10
Pleasant
01 Dec 2025
Candy
Disappointing stay, especially since we have stayed in other Residence Inns which are better. We had asked for housekeeping at check in during our 4 night stay and the housekeeping only came in once to empty the garbage. Didn’t make the beds, let alone clean anything. If you are looking for friendly hospitality from the front desk, look elsewhere. The gym did not have any cleaning wipes. Washer and dryer were available and in working order (though they only took quarters). Location-wise, it is convenient and is close to a supermarket, gas station, and a few restaurants.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Jason
Great stay! Awesome location. What you’d expect from a solid Marriott property.
6/10
Pleasant
19 Nov 2025
Gerald
Suite was nice, clean; kitchen had everything needed.
Room service forgot to clean our room. Breakfast one morning - no daily milk, limited juice, no hot chocolate packets (I saw kids asking for it, yet it was put out later after breakfast was closed). After breakfast hrs, coffee station did not have drinkable hot coffee or hot water. Great proximity to medical buildings.
Business_and_leisure Partner
10/10
Exceptional
15 Nov 2025
Leila
Clean room, amazing staff, and comfortable
Leisure Family
10/10
Exceptional
07 Nov 2025
Pamela
Our suite was very clean. Continental breakfast was very good. We were close to restaurants and other stores.
Business_and_leisure Partner
10/10
Exceptional
05 Nov 2025
Qun
Clean, spacious, clean and new. Very conveniently located.
Business_and_leisure Family
4/10
Poor
19 Oct 2025
Shane
The kitchen was clean. I didn’t like that the tv was not working properly. There was one tv I put down that I had 2 adults and a child that was 5. So having two tvs would be a must. The internet did not work. They kept saying a tech was coming. The whole time was not pleasant with no internet and one broken tv. The bathtub was good. The breakfast was good but not great.
Leisure Family_with_children
10/10
Exceptional
16 Oct 2025
Dana
Convenient location for my daughter’s wedding venue. I appreciated the early check in. The staff was very friendly when called ahead.
Leisure Family
10/10
Exceptional
20 Jul 2025
Laura

Nice property

Nice, clean property. Pool, hot tub, and basketball court on the premises. Nice breakfast offerings.
8/10
Excellent
08 May 2025
Kirk
Nice place. Good location close too Phoenix Gateway Airport
Leisure Family
10/10
Exceptional
04 May 2025
Sharon
Great hotel, quiet and clean good staff. Breakfast was good.
Leisure Family
10/10
Exceptional
17 Apr 2025
Nicole
Very clean and staff was friendly.
Leisure Family
6/10
Pleasant
13 Apr 2025
Verified traveler
The main complaints are the tv and the breakfast. The TV guide was on a different time zone and not accurate at all.
The breakfast available contained cheese in all hot food and even the muffins and bagels. For someone that does not like cheese it didn't leave many options.
10/10
Exceptional
19 Feb 2025
Diane
Marriott properties are always a win!
Leisure Partner
10/10
Exceptional
04 Feb 2025
Kelly
The suite was exceptionally clean. The beds were firm, yet comfortable. Towels were soft. The breakfast was surprisingly good, with a good variety of different breakfast food. I highly recommend.
Leisure Family
10/10
Exceptional
24 Jan 2025
Alexander
The staff at this resort went above and beyond what was expected of them. Ashley, at the front desk was incredible and helped us with every issue we had and always with a smile. She is the first person we saw when we checked in and again, her smile, friendliness and especially professionalism is amazing.
Leisure Family
10/10
Exceptional
17 Jan 2025
Nelia
Staffs are nice and helpful. Overall the property is clean, the furnishings and the bed are great
10/10
Exceptional
01 Jan 2025
joe
Nice place
10/10
Exceptional
16 Dec 2024
Annie
Amazing stay
Friends_and_family Family
10/10
Exceptional
15 Dec 2024
Jonathan
Very enjoyable stay.
Leisure Partner
2/10
Poor
09 Dec 2024
Verified traveler

We reported blood stain on the sheet.

The employees were all surprised they didn’t replace the sheets. We were really shocked

We arrived 2/3am so went straight to bed in the morning We reported first thing to inform the bed sheets were not clean at all, they said they would take care of it right away, then we had to report second time as the sheets were not replaced when we got back at 7p.

They replaced it on the spot. We waited in the room while replaced it. The employees who were working on Thanksgiving day were all very friendly and totally felt bad for the situation and suggested we report this to manager etc

The manager following morning said Expedia will issue refund. Please advise if there is anything you can do to expedite this issue. I’m only writing because we didn’t get the refund for one night of 3 nights we stayed …

Thank you
Friends_and_family Family
8/10
Excellent
17 Nov 2024
Sue
The breakfast was tasty with many options. The room was very spacious, but the beds were a bit hard.
Leisure Self
6/10
Pleasant
11 Nov 2024
Danny
The television in the room did not work for two nights. The night manager seemed to care less. He said there was poor signal getting in the hotel however he was sitting in the lobby watching a big TV just fine. I was very disappointed especially since he could care less.
10/10
Exceptional
09 Nov 2024
Savannah

Great Location

The hotel is conveniently located near Banner and several restaurants. They have several amenities to use. The hotel and rooms are clean. The beds are extra firm which hurts my back and the pillows and bedding feel stiff as if they’ve been bleached too much and need to be replaced.
Partner
10/10
Exceptional
24 Oct 2024
Dava
It was just everything you could want in a place to stay. Clean, comfortable beds, easy check-in, great shower. Plenty of room to stretch out.
Leisure Family
10/10
Exceptional
15 Oct 2024
Savannah

Convenient location

The hotel is clean and the ladies working the kitchen were extremely friendly. The bed however, was firm and the pillows flatten instantly. It is conveniently located across from Banner hospital.
Business
10/10
Exceptional
13 Oct 2024
Stephanie
Checked in and was double charged for incidentals. Only negative part. Otherwise this hotel is clean and our room was spacious. Nearby plenty of dining options.
Leisure Partner
8/10
Excellent
06 Oct 2024
Donna
Room is a bit dark with yellowish lights but it’s clean .
10/10
Exceptional
12 Sep 2024
Redy
Get property. Ben was super helpful with providing me info when I called to inquire prior to booking and even more detailed upon check in. Room was much more spacious than I anticipated, I truly understand why some people opt to live in hotels; that was indeed an actual studio apartment (lol). I do think the property needs some fresh coat of paint and to change the marble countertops; the color makes the space look dated. Otherwise, I’m a happy member.
Leisure Family
10/10
Exceptional
09 Sep 2024
Amy
Ben was amazing with our check-in, very helpful, and had the answers to our questions.
Friends_and_family Family
10/10
Exceptional
03 Sep 2024
Vern
It was a nice day
10/10
Exceptional
20 Aug 2024
Lonnie
The staff was very welcoming. The room was very clean. Breakfast provided was excellent.
Leisure Partner
10/10
Exceptional
19 Aug 2024
Teresa
Great breakfast spread with many hot and cold options each day. Spacious, clean rooms. Very friendly staff.
Business Self
8/10
Excellent
02 Aug 2024
Verified traveler

Nice hotel

Hotel location very convenient and comfortable. The only complaint is the bathroom is outdated. Older Tub instead of walk-in shower (as experienced in other RI - it did have a semi-circle shower curtain pole but a standard size shower curtain so it didn’t cover from side to side.
Partner
10/10
Exceptional
23 Jun 2024
Gary
The only complaint was how hard the beds were, the property itself and the staff were amazing
Leisure Partner
10/10
Exceptional
22 Jun 2024
GLORIA
*
2/10
Poor
05 Jun 2024
Trevor
Room was not at all what the pictures represented, dirt, grime, broken furniture. When I talked to the staff they didn't do anything to help and accused us of lying.
Had to move to a different hotel.
Leisure Family_with_children
10/10
Exceptional
11 May 2024
Haylie
It was a great experience and the staff was very friendly!
Leisure Family
2/10
Poor
05 Apr 2024
jason
On our fourth night here our car was put on blocks, window smashed in and all four tires and rims gone on our suv. They had video of the guys doing it but the police have no idea who it is just that it’s happening a lot around that area. The hotel didn’t seem to care. It was very disappointing. We didn’t have anything fancy on our 2018 suv.
Leisure Family_with_children
10/10
Exceptional
24 Mar 2024
Lacey
Staff was so helpful and hotel was great
Leisure Family
4/10
Poor
16 Mar 2024
Michael
The facility is nice. However, housekeeping does not exist. They never came and cleaned our room or took and replaced the towels. We stayed for several days and never had housekeeping. We inquired about it and still, nothing. So, if you like living amongst accumulated garbage and used towels, this is the place for you.
Leisure Partner
10/10
Exceptional
16 Feb 2024
Jerry
Only complaint, the hot water in the shower was not real hot.
Leisure Partner
6/10
Pleasant
24 Jan 2024
Daniel E.
It was fine, it was slightly less than you would expect for a Resident Inn.
Trash cans were left in the hallway.
Leisure Family
10/10
Exceptional
06 Jan 2024
Rachael

Amazing

Process to check in was fast and easy! Ben was amazing and so helpful.
Partner
8/10
Excellent
16 Dec 2023
Shannon

Bonvoy line is good choice.

Love the Bonvoy by Marriott, second one in week and a half. Fairfield had a more comfortable bed, than residence inn, which was to hard.
Partner
10/10
Exceptional
25 Nov 2023
David
I had to make a last minute reservation to get out of a problem with the room at a nearby hotel. Wow the difference between the two hotels, it was like night and day. The Residence Inn in Gilbert was so much more of a good quality hotel that it saved our Thanksgiving holiday, which we were in town to celerated family.
Thanks again to the top notch staff and Management! Great job!
Leisure Family
8/10
Excellent
20 Nov 2023
Kathleen

5 night stay

clean and bed was very comfortable
it was great having transportation to and from airport.
Self
8/10
Excellent
11 Nov 2023
Jenna
There are four things a person looks for in a hotel: clean, good bed, TV, and staff. This hotel is wonderful. Only problem was the TV in my room this stay didn’t work and no one seemed to know how to fix it.
8/10
Excellent
25 Oct 2023
Derek

Room maid service

Would have liked more options to clean our room.
Friends_and_family Family
10/10
Exceptional
15 Oct 2023
Laura
This was a great place to stay for a nearby wedding. Comfy beds, and Great Shower!
Leisure
8/10
Excellent
13 Oct 2023
ALLAN
Street noise
Leisure
8/10
Excellent
08 Oct 2023
Crystal
Stayed here with a girls soccer team playing a weekend tournament. It was a great place for the team to bond when not playing and parents to relax. We loved being able to walk to Jamba, Starbucks, fast food, and a bar/grill for dinner.
Leisure Family_with_children
10/10
Exceptional
08 Oct 2023
Lynda
The the suite was very spacious and clean. We had a blast with our big room. I loved the complimentary body soap; it smelled like fresh flowers.
Leisure Partner
10/10
Exceptional
20 Sep 2023
Brent
Convenient and accessible.
10/10
Exceptional
05 Sep 2023
brandi
Had the best guest service at this location! We had an issue with our room and bed size and the ladies at the front desk (Savannah and Meagan) took care of it so quickly and with no issue! We will definitely use this location again!!!
Friends_and_family Family
10/10
Exceptional
27 Jul 2023
Mia-Andrea
The staff was friendly and knowledgeable about the surrounding area.
Business_and_leisure Family
10/10
Exceptional
30 May 2023
Patty
Satisfied with staff, breakfast was amazing! Property clean and convenient, close to convenient stores, coffee shops.

Rooms were clean and comfortable. Needs upgrade though.
Leisure Family
10/10
Exceptional
12 Apr 2023
Andres
We liked that we could walk to a few close by places. We also enjoyed the heated pool.
Leisure Family_with_children
8/10
Excellent
20 Mar 2023
randy
Good, noisy w/ construction
Partner
10/10
Exceptional
07 Mar 2023
Randy

All good here.

We had a great stay here, super friendly staff and the few small issues that came up were handled immediately. The room was clean and comfy , breakfast was delicious with lots of options. Very much recommend.


Partner
10/10
Exceptional
19 Feb 2023
Lisa
Clean, courteous staff, great room, convenient and close to restaurants and freeway.
Business Self
10/10
Exceptional
01 Feb 2023
Beth
Very nice breakfast choices!
Leisure Family
8/10
Excellent
22 Jan 2023
Charles
The room and the hotel were clean and tidy but there was burnt popcorn smell in the room. There was also a lack of usb ports in the room. Lighting was good and the location offered multiple walkable dining opportunities
Business
8/10
Excellent
22 Dec 2022
Naomi
Staff was friendly and prompt !
Leisure Family
10/10
Exceptional
11 Nov 2022
Julie
Had to stay for 10 days due to an family member. Accommodations were great and staff was very friendly and helpful.
Business Self
10/10
Exceptional
15 Oct 2022
Richard
A nice home away from home.
Leisure Self
8/10
Excellent
11 Oct 2022
Pennington
All Front Personnel were all professional on each shift. Much appreciated.
Leisure Family
10/10
Exceptional
21 Aug 2022
Verified traveler

Quick comfy stay

We stayed for one night. The people at the desk were personable and helpful.

Everything was clean. The room was nice and the bed was comfortable.
Business Family
8/10
Excellent
15 Aug 2022
Laurie
Great room but no hair dryer or room safe.
Leisure Self
6/10
Pleasant
08 Aug 2022
Francisco
Under major renovation and not advertised when booking. Halls are a mess they shouldn’t even be open. Rooms need to be remodeled and my shower had gross stains. The breakfast was also subpar, the waffle was the only decent thing.
Business_and_leisure Self
2/10
Poor
24 Jul 2022
Teresa
The service was bad, The staff was not helpful in resolving issues. Expedia booked a different room not sure if this is a glitch in the system or the hotel but they made me switch rooms in a hurry then my husbands work boots stayed in the room and when I asked about them 2 hours later and the next day also they never found them and we were positive they were In there we won’t stay again.
Leisure Family_with_children
8/10
Excellent
07 Jul 2022
Verified traveler

Easy and Comfortable Hotel For Cancer Trtmnt Stay

Check-in was a breeze! They accommodated my special request with no questions asked.

The only hiccup is the renovations of the front lobby, which resulted in nearly ZERO inconvenience to us. I think it bugged the staff more than us.
8/10
Excellent
28 Jun 2022
Toni
The staff was very nice. The room was clean and spacious. I would only say that there was wallpaper peeling off in the bathroom and it was a little smelly in the room.
Leisure Family
10/10
Exceptional
19 Jun 2022
Alfredo
Hotel was very nice, very clean, and staff was great.
Leisure Self
10/10
Exceptional
01 Jun 2022
Maria D
EVERYTHING OK
6/10
Pleasant
04 Apr 2022
Amy

Needs update!

The computer system went down so it took awhile to check in. Those things happen but we were so tired when we finally got to room we wanted to get some sleep…the room was pretty clean but needed updates it had funny smell and when I set my things on the table it nearly fell over the table legs were very wobbly. Then was helping my son get the pull out sofa bed ready and he couldn’t sleep on it was stained so badly with urine and blood…it grossed us out and the couch cushions were ripped but he opted to just sleep on couch rather than the stained mattress. The bed in bedroom was decent but not very comfortable. They need to paint the rooms they are awful color and get matching furniture it is all mismatched random. Would not stay here again especially for the price unless they update.
Business
8/10
Excellent
29 Mar 2022
Diane
We liked the staff and breakfast options. I did not like that they put charges against my credit card several times during our stsy
Leisure Family
10/10
Exceptional
23 Dec 2021
ANN
This is our favorite place to stay
I'd there was one place to improve , it would be coffee bar. Please carry non dairy creamer andake sure coffee is warm during.day
Partner
8/10
Excellent
21 Dec 2021
Timothy
Pros:
Staff was very friendly.
Room was spacious as usual and well equipped with a full size fridge, all dishes/cooking utensils, pots/pans, glasses, etc.

Cons:
- Breakfast quality was only OK - sausage seemed undercooked and there were few protein options.
- AC fan was rattling any time it was on.
- Drains were slow.
- \"Free\" wifi was very slow, they wanted to upcharge $5 for the normal speed wifi which was disappointing.
- TV was pretty tiny compared to most places I have stayed.
- The room didn't really fit the prefabricated furniture, so they Tetris-ed it in there but it didn't feel natural.
Business Pet
10/10
Exceptional
09 Aug 2021
Morgan

Great room

The room was so nice and very clean. The staff was wonderful as well. I would stay there again.
Friends_and_family Family
10/10
Exceptional
30 Jul 2021
Verified traveler
The staff was absolutely AMAZING!!
Leisure Partner
10/10
Exceptional
07 Jul 2021
Verified traveler
Really nice hotel, good location for us. Very happy with it.
Leisure Partner
10/10
Exceptional
12 Jun 2021
Sharon

Opportunity to come back and rest after I had visi

The suite gave an Opportunity to come back and rest after I had visits with my family. I was able to have some of my daughters come up and just share my space I was private convenient to their locations and it was the perfect environment for my visit to my new grandchildren
Self
8/10
Excellent
08 Jun 2021
Daniel

Fix carpet and stains

Room 117. The carpet was very, very loos and pulled up almost the entire length of the room

Big stain on couch and had a peculiar odor to it
Friends_and_family Friends
10/10
Exceptional
28 May 2021
Verified traveler
Very close to where we needed to be
Leisure Family
8/10
Excellent
15 May 2021
Verified traveler
2-bedroom suite worked great for our family. Room was missing bedding for pullout and not enough towels. Had to ask twice for bedding.
Leisure Family
2/10
Poor
14 May 2021
Stephanie

Not great

It was not clean. I had to clean the room the night we got there. There was trash left in one of the dressers, they didn’t even bother cleaning the closet. There was sticky stuff on the side of the bed and at some point a nail came out of the bottom of the chair. When I showed it to them the manager was trying to make me feel like I had pulled it out myself or something. The manager was also constantly without her mask on or it was pulled under her chin.
Friends_and_family Family

Location & surroundings

Residence Inn Phoenix Gilbert
3021 E Banner Gateway Dr, Gilbert, United States

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Residence Inn Phoenix Gilbert

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