Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Tru by Hilton Gilbert

Gilbert - AZ · United States

1950 S Santan Village ParkwayView location

9.0/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort8.8/108.8
Condition9.2/109.2
Amenities9.0/109.0
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Gilbert

The following services and amenities are available, but with reduced service: Breakfast. The following services and amenities are currently not available: Fitness Center.

Find the perfect blend of comfort and convenience at Tru by Hilton Gilbert, adjacent to San Tan Mall Dining and Retail district, only a stone's throw from Phoenix-Mesa Gateway Airport.

With quick access to Loop 202 you can easily explore the family-friendly vibe and emerging nightlife of Downtown Gilbert and the greater Phoenix Area. Our efficient rooms include free WiFi, a large bathroom and large TVs with a premium channel lineup.

Try our ‘Build Your Own' breakfast bar with 30 sweet and savory toppings for cereal, bagels, oatmeal and more. Healthy, indulgent – your pick, all yum. You'll find drinks, gourmet snacks and single-serve beer and wine at our 24/7 market. Our lobby is zoned for work and play.

Read more about this hotelShow less

Veg with a book, grab a board game or shoot some pool. Tea, coffee and hot chocolate are always fresh and free.

Located in Gilbert, Tru by Hilton Gilbert is in the suburbs, a 2-minute drive from SanTan Village and 12 minutes from Superstition Springs Center. This hotel is 11.2 mi (18 km) from Golfland Sunsplash and 11.9 mi (19.2 km) from Chandler Fashion Center.

Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 50.00 per stay
    • Pet fee: USD 50 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Topgolf 0.8 km / 0.5 mi
SanTan Village 1.1 km / 0.7 mi
SanTan Village Marketplace 1.2 km / 0.7 mi
AZ Ice 2.2 km / 1.4 mi
Gilbert Arizona Temple 3.5 km / 2.2 mi
Mercy Gilbert Medical Center 4.3 km / 2.7 mi
Riparian Preserve at Water Ranch 5.2 km / 3.3 mi
Higley Center for the Performing Arts 6.6 km / 4.1 mi
Lucky Strike Gilbert 6.7 km / 4.1 mi
FlipSide 7 km / 4.3 mi
Desert Grove Family Medical Power 7.1 km / 4.4 mi
Toka Sticks Golf Club 7.3 km / 4.5 mi
Revel Surf 7.4 km / 4.6 mi
Gilbert Regional Park 7.6 km / 4.7 mi
Arizona State University Polytechnic Campus 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 98
  • Number of floors (main building): 4
  • Double rooms: 43
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 16 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • PrinterExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Game room
  • Breakfast
  • Non-smoking establishment
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 29 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Tru by Hilton Gilbert

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 29 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Tru by Hilton Gilbert

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Living room: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Tru by Hilton Gilbert

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 29 m²ROO.KG-2
    Room KING SIZE BEDPhoto unavailable10 photos

    Tru by Hilton Gilbert

    Room KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 29 m²ROO.2Q-2
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Tru by Hilton Gilbert

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 29 m²ROO.KG-3
    Room KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Gilbert

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-3

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 29 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Gilbert

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Living room: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 29 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable8 photos

    Tru by Hilton Gilbert

    Room KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru by Hilton Gilbert

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Gilbert

9.0
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
8.8 /10
Condition
9.2 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
22 Jul 2026
Alexandra
Breakfast was lovely in the area as well taken care of by the gentleman in charge of it.
10/10
Exceptional
19 Jul 2026
Lisa
Great hotel. Super clean, bright and well maintained. The staff was very friendly and knowledgeable. Bed was comfortable and room has everything we needed. Breakfast was yummy and had a nice simple and uncomplicated. Delicious coffee too ;)

The location was PERFECT as we visited both our boys who live in Gilbert and Queen creek.


Cute!
Partner
10/10
Exceptional
18 Jul 2026
James
I
Self
8/10
Excellent
18 Jul 2026
melissa
The room was okay, a little too small, the phone didn’t work and kept going to the busy signal. Staff was phenomenal, they were always talkative, and helpful with my needs. Housekeeping was sweet and helpful. The room was just a little small but other than that the stay was great
Friends_and_family Friends
10/10
Exceptional
15 Jul 2026
Danielle
staff was so helpful and kind
10/10
Exceptional
13 Jul 2026
Terri
Everyone was very helpful and polite, breakfast was great and room was great!
Partner
8/10
Excellent
12 Jul 2026
Mary
The reception staff was very helpful. The room was clean, but very auster. There was some noise due to a lack of carpets, etc that usually provide some sound proofing.
Partner
8/10
Excellent
11 Jul 2026
Sarah
Everything was great except the bed. I felt every spring.
Self
8/10
Excellent
08 Jul 2026
Michael
Always love this hotel! Def will return. Been there twice. Rooms and hotel are clean, staff is great, food is food, parking is good.
Family_with_children
10/10
Exceptional
06 Jul 2026
Mary
Nate is an excellent employee! He went out of his way to make sure our rooms were what we needed! Even ran 3 stories up to check for us. Place was clean, quiet and air conditioning was great!
Family
10/10
Exceptional
05 Jul 2026
Nancy F
Great property! Nate at the front desk brings such joy with his welcoming spirit. He is a great asset for Tru by Hilton and should be promoted/compensated accordingly.
Self
10/10
Exceptional
05 Jul 2026
Thomas
Great place
Great staff
Family_with_children
6/10
Pleasant
04 Jul 2026
Peggy
Stayed 2 nights. AC unit was incredibly loud. Had to go down to desk to ask about it. The work around I was given was to turn it off at the switch but eventually I would need to turn it back on to cool the room off again. Was only able to sleep for 2 hours at a time because I had to wake up to turn AC unit back on.
Self
10/10
Exceptional
03 Jul 2026
Nathan
My husband and 2 daughters stayed there and enjoyed the hotel.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Maria
The property is great and clean. Austyn at the front desk was very welcoming. Also, the rest of the front desk staff.
Family
10/10
Exceptional
02 Jul 2026
lashawn
The room Was very comfortable and the location was great for eating and shopping.
Partner
10/10
Exceptional
01 Jul 2026
Kimberly
Great place to stay!
Self
2/10
Poor
28 Jun 2026
Scott
The blinds fell down and I half way put them back up - when contacting the front desk I was told “we are waiting on parts.” Blinds were never fixed. When the AC kicked on, it gave out an awful smell. 0.05/5 stars!
Self
10/10
Exceptional
28 Jun 2026
Ruth
The place was amazing it was very clean and Nate the front desk he was really really helpful and really friendly I would definitely stay there again thank you for all your help Nate oh and the breakfast is were great too the main things I look for a motel it had it all
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Maria
Everything good
Partner
10/10
Exceptional
27 Jun 2026
caryn
Very clean! Great location. Friendly helpful staff.
Self
10/10
Exceptional
19 Jun 2026
Melissa
Everything was amazing, but the staff are what made this property above and beyond!
Family_with_children
10/10
Exceptional
17 Jun 2026
Katie
Great place to stay! Rooms were clean, staff were friendly, and breakfast had a lot of options.
Family
8/10
Excellent
14 Jun 2026
Matt V
It was good for the money paid
Self
8/10
Excellent
14 Jun 2026
Marie
.
Partner
10/10
Exceptional
13 Jun 2026
Yolanda
Nice
Partner
4/10
Poor
13 Jun 2026
steve
breakfast was not good eggs, bacon sausage as very poor quality. tv in room was horrible need to upgrade to smart tv's
10/10
Exceptional
10 Jun 2026
Thomas
I recently stayed at Tru (Hilton, Gilbert)in Gilbert Arizona for 2 nights. The property is loacted in one of the main street wi th lots of restaurantsand other shops, immaculately clean.The staff was incredibly friendly and proffesional, accommodating, especially Dottie who was helping me to revise the date of my stay ( My moms funeral was delayed), who constantly follow up with Expedia with no result (***not good customer service***boo) .My room was on third floor., King Standard Room was spacious, spotless, modern, featuring a remarkably comfortable bed and all the amenities I needed. I particularly enjoyed their morning breakfast and it was one of the Best. I will definitely book this hotel in the future again. Thank you Hilton!!
Self
10/10
Exceptional
05 Jun 2026
Mary
Great environment! Very welcoming. My room was spacious, clean, and at least 12 foot ceilings which I've never seen in a hotel. Staff was very accomiodating. Would stay again.
10/10
Exceptional
01 Jun 2026
Heidi
First time staying here. Super clean and welcoming environment. Friendly staff went above and beyond (shout out to Nate). Comfy beds, yummy breakfast, pet friendly. Will stay here again
8/10
Excellent
30 May 2026
David
Room Very clean, Hotel was very clean. Breakfast was lacking choices.
Friends_and_family Family
10/10
Exceptional
27 May 2026
Luis
Friendly personal
Family
10/10
Exceptional
27 May 2026
Maykel
Staff are very Friendly, property is cleaned and great
10/10
Exceptional
26 May 2026
Bob
Excellent stay
Friends_and_family Family
10/10
Exceptional
25 May 2026
Pedro
From the moment I walked in the staff was extremely helpful. Shout out to Nate at the front desk!! The hotel was clean and always upkept. Walls are solid and I couldn't hear any outside noise. This hotel is located in a very quiet part of Gilbert with many great places to eat and have fun. It was a bit unusual that they there is no housekeeping on the daily, but for me that wasn't a problem. The breakfast was great, enough food to get your day started. Will definitely visit again.
Friends_and_family Family
10/10
Exceptional
16 May 2026
Dorothy
Great Location, staff friendly and provided useful information about hotel.
Family
10/10
Exceptional
16 May 2026
MILICENT
Friendly and accommodating staff, clean rooms and an overall great stay. The breakfast was decent although the eggs seemed a bit watered down and the bacon was very thin. Aside from that, everything was enjoyable. We especially loved the game room. Our kids and (parents)had a great time. I would definitely recommend staying here.
Family_with_children
8/10
Excellent
14 May 2026
Isaac
Parking was good, staff was pleasant, room was dirty.
10/10
Exceptional
10 May 2026
caryn
Convenient location. Very clean. Great staff,
Self
10/10
Exceptional
06 May 2026
Alex
Kind staff , and delicious breakfast
Friends
10/10
Exceptional
03 May 2026
Pedro
Easy park. Friendly front desk. Very clean, modern room. Very large room as well. TV worked well.
Partner
8/10
Excellent
01 May 2026
Scott
Nice, but very small room. Staff and breakfast were great.
Family
10/10
Exceptional
28 Apr 2026
Jason
Very clean and pretty close to T-Mobile Arena.
Family_with_children
4/10
Poor
28 Apr 2026
Janel
The room was not clean and gross, the beds were like sleeping on concrete and the bathroom looked like nobody cleaned mold, hair, mirror looked like someone spit all over, beds had crumbs in them, walls had drywall tape coming apart and glue running down the glass shower door. Front desk was kind when checking in.
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Christina
The hotel itself was immaculate and smelled so fresh and clean. The staff was kind and courteous and the breakfast was great
Partner
8/10
Excellent
26 Apr 2026
Michael
Clean room, good parking
Partner
10/10
Exceptional
26 Apr 2026
Alison
Staff was very friendly and welcoming.
Partner
10/10
Exceptional
21 Apr 2026
Pamela
Lovely hotel . Would stay again
Partner
8/10
Excellent
20 Apr 2026
Carla
Great stay! Area around the hotel is safe with lots of restaurants, a mall, etc. staff was so friendly and helpful! My only issue was that they did not make up our room on one of the days if our stay. Other than that, everything was great! Enjoyed the breakfasts and the room was great!
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
Christopher
Great place to stay great location clean nice staff right next to sprouts grocery store very handy and about a five minute walk to downtown plenty of food options all around. I prefer the grocery store.
10/10
Exceptional
11 Apr 2026
Ashley
The rooms were clean, staff was phenomenal and so friendly, breakfast was really great too!
Partner
10/10
Exceptional
09 Apr 2026
JoAnn
Very small room, no coffee in room, no closet, no drawers, but it was clean and staff was very nice.
10/10
Exceptional
08 Apr 2026
Debbie
Staff was friendly, professional, and fast. The hotel was clean and offered free breakfast. We enjoyed our stay.
10/10
Exceptional
08 Apr 2026
Lisa
The hotel is very clean and the amenities are very nice, but the thing that stood out the most is the staff. I can say without question, that this tru location has the most friendly and accommodating staff I have ever had the opportunity to meet. I felt like I was staying with friends. Outstanding.
Friends_and_family Family
10/10
Exceptional
02 Apr 2026
Candice
Clean room. Great staff.
Leisure Family
8/10
Excellent
30 Mar 2026
David
This was my first time at a Tru by Hilton. On par with other 2 star hotels. My room was certainly not luxurious but was adequate. Breakfast was standard but well maintained. The service by staff did stand out. They are very pleasant, welcoming and accommodating.
Self
2/10
Poor
27 Mar 2026
Takeema
Rude staff. Could not check in and I was still charged.
Self
6/10
Pleasant
20 Mar 2026
Scott
Very nice lobby area and decent buffet.
Loved the pool table and pool for kids.
Lack of any laundry area was a big drawback when traveling with kids.
Family_with_children
10/10
Exceptional
15 Mar 2026
Jeanette
Nate was very helpful! Very professional and welcoming! Rooms were comfortable, didn’t have a chance to use the pool but it look clean. Saw guest enjoying their time at the pool. Family room in lobby was also welcoming as I saw families/sports teams enjoy the area. Breakfast was a plus for us, everything was delicious. Will recommend to others.
Friends_and_family Family
10/10
Exceptional
13 Mar 2026
Fadi
Always nice and friendly
Partner
6/10
Pleasant
09 Mar 2026
Jackie
Breakfast selections were small, coffee was not hot, room was not cleaned while we were there. Only one chair in the room and it was a desk chair. Really!? Lighting was really inadequate. Furniture was a bit scraped/beat up. But beds were comfortable and staff in entrance were friendly. That is the only staff I saw all weekend. Overall it was disappointing.
Partner
4/10
Poor
07 Mar 2026
Julie
While the staff was nice the quality of the hotel was very poor. No room amenities such as cups or coffee or even a place to put things. While there was a very, very, very small refrigerator, It did not work. There was not even a desk, rack for your suitcase or any closet area. The bed was very uncomfortable and the only other sitting area was 1 chair and it was a “desk” type chair. It appeared that they were going for a simplistic look but ultimately it gave the feel of low quality.

6/10
Pleasant
07 Mar 2026
Krystina
The rooms are tiny and run down. The walls are not clean and are spot painted to cover up. The desk chair was disgusting. I have stayed at other Tru hotels, and this was by far the poorest maintained.
Family
10/10
Exceptional
02 Mar 2026
Gabriel
Clean room and friendly staff!
10/10
Exceptional
24 Feb 2026
Connie
Very nice place
10/10
Exceptional
22 Feb 2026
Brenda
I spent two nights here. Nate was the first person I encountered when I walked into the hotel. He was super friendly and welcoming. The room was clean and the bed was very comfortable. The hot shower was amazing. When I returned Friday night, it was Nate who again welcomed me with a smiling friendly face and upbeat attitude. He acknowledged me like we were old friends and asked me about my day. I shared just a brief synopsis and he was genuinely engaged and interested with my adventure. There were many guests in the lobby and it was a party type atmosphere. It was a very happy place to be on a Friday night.
Self
10/10
Exceptional
21 Feb 2026
Monica
Yes
10/10
Exceptional
19 Feb 2026
larry
Overall cleanliness and friendly staff.
10/10
Exceptional
17 Feb 2026
Annette
Best family fun for all ages in one place. We loved our stay.
Friends_and_family Family
10/10
Exceptional
10 Feb 2026
Cadia
We absolutely love this property. It is always bright, happy and clean. Every time we are joyfully greeted by Nate at check in. We will definitely be back.
Leisure Family
10/10
Exceptional
07 Feb 2026
Julie
Great hotel. Excellent staff. Easy che on/checkout
Friends_and_family Family
10/10
Exceptional
02 Feb 2026
Brian
Excellent hotel. Good value for the money. Clean and had spacious rooms.
10/10
Exceptional
30 Jan 2026
Philip Carver
There is a guy at the front desk called Nate who is the best customer service rep I have ever dealt with. Super personable, lively, and happy to work with people.
10/10
Exceptional
26 Jan 2026
Virginia
Clean rooms, friendly staff, enjoyed our stay.
Friends_and_family Family
4/10
Poor
25 Jan 2026
Aubrey
Dirry room. Has to change Another guest spilt their mocha outside our door and it still didn’t get cleaned up before morning.
10/10
Exceptional
24 Jan 2026
Ronald
Room was clean, hotel was clean. Everyone we talked to was very friendly and helpful. We didnt spend alot of time st the hotel due to a tournament schedule but the time we did spend was relaxing and comfortable.
Business_and_leisure
6/10
Pleasant
22 Jan 2026
Ann
Average hotel. The stay was OK.
8/10
Excellent
20 Jan 2026
Benjamin
Very clean
Business
10/10
Exceptional
17 Jan 2026
Shawna
Staff is always amazing.
Leisure Family
10/10
Exceptional
17 Jan 2026
Angie
Felt safe, room was clean, desk worker Nate was very cordial and friendly, room service friendly and great. Would stay here again.
Business_and_leisure Family
10/10
Exceptional
17 Jan 2026
Nils
Clean rooms and helpful staff.
8/10
Excellent
17 Jan 2026
Erin
Everyone was very nice!
10/10
Exceptional
17 Jan 2026
Jonise
Clean and friendly staff always a pleasure staying here
10/10
Exceptional
16 Jan 2026
Herman
The service from the front desk staff is always excellent. They are friendly, helpful and available. Rooms are comfortable and clean.
Leisure Family
10/10
Exceptional
07 Jan 2026
Isseca
The breakfast was delicious so many options and all very fresh.
Leisure Family
10/10
Exceptional
04 Jan 2026
Herman
Marcus at the front desk was exceptionally helpful. Also, appreciated the room. It seemed a little small but it was quite comfortable. The king bed was perfect. Everything was exactly what was needed. It will be my hotel of choice when returning to Phoenix area.
Leisure Self
6/10
Pleasant
04 Jan 2026
Debra
The continental breakfast could be improved
Partner
10/10
Exceptional
04 Jan 2026
Kathleen
Lots of parking available
Leisure Family
10/10
Exceptional
03 Jan 2026
Sean
Wonderful experience, will come back again.
10/10
Exceptional
31 Dec 2025
Candese
Parking was good. We did not stay for breakfast.
Partner
10/10
Exceptional
27 Dec 2025
Amanda
This was our second time staying here. Everything was wonderful and we will be back!
Leisure Partner
10/10
Exceptional
25 Dec 2025
Ignacio
Excellent
10/10
Exceptional
24 Dec 2025
monica
Wow wow Marcos went above and beyond he is just wow ! Thank you from the bottom of my heart and merry Christmas
Business_and_leisure Family
10/10
Exceptional
23 Dec 2025
Teresa
Have stayed here several times as close to Mesa airport, clean, nice staff and good variety of breakfast times
Friends_and_family Family
6/10
Pleasant
23 Dec 2025
Greg
Ok
10/10
Exceptional
23 Dec 2025
Shannon
Just what I needed.
Leisure Self
10/10
Exceptional
19 Dec 2025
Dwight
Room was great, staff polite. Appreciated the breakfast.
Business Self
8/10
Excellent
14 Dec 2025
Ken
For $225 the room was too small, and no closet or drawers for clothes and only a desk chair for sitting. Housekeeping wasn’t very good and the room phone to call housekeeping didn’t work. For a Hilton Hotel I was disappointed.
Leisure Partner
10/10
Exceptional
12 Dec 2025
Joann
Everything was good.
10/10
Exceptional
11 Dec 2025
Donna
Clean and good staff
Leisure Family

Location & surroundings

Tru by Hilton Gilbert
1950 S Santan Village Parkway, Gilbert, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Tru by Hilton Gilbert

87 hotel photos