Doubletree By Hilton Phoenix Mesa

8/10

Excellent

24 Apr 2026

VONDA

Breakfast isn’t free, they do have a menu you can choose from for a buffet or sit down option.
Clean room, but our phone did not work.

Partner

10/10

Exceptional

21 Apr 2026

Shoshana

The staff was very welcoming upon arrival and my room was clean when I arrived as well. It was nice and cool in my rom after it being hot outside. Parking was convenient and there were lots of amenities to try. The bed was comfortable and I felt safe in my room.

Self

10/10

Exceptional

21 Apr 2026

Teresa

Great

Family_with_children

10/10

Exceptional

20 Apr 2026

Steven

YES EVERYTHING WAS GREAT

Family_with_children

10/10

Exceptional

16 Apr 2026

Kyle

Clean room, friendly staff. Easy parking.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

loren

The staff at checking was so nice. There was a problem with my check-in (no reservation) But I still managed to be checked in and shown to my room..

Self

10/10

Exceptional

08 Apr 2026

Maria

Clean rooms, staff was very friendly.

Family_with_children

10/10

Exceptional

06 Apr 2026

Robin

Double Tree was amazing. From the moment I checked in to when I checked out. The staff was very accommodating to not only me, but also our cat, Grogu, welcomed with fresh warm cookies. The rooms were nice and clean. The pool and hot tub was really nice. Overall I will definitely be booking back here again.

Friends_and_family Family

6/10

Pleasant

30 Mar 2026

Gene

We slept in due to late arrival, so we did not eat breakfast.

Partner

10/10

Exceptional

29 Mar 2026

Nancy

No microwave but otgetwiseygreat

10/10

Exceptional

29 Mar 2026

Jaime

Peaceful and quite place

Self

10/10

Exceptional

29 Mar 2026

Lydia

Always clean and the staff are great, our favorite place to stay when we come to Arizona.

Partner

2/10

Poor

16 Mar 2026

pamela

Our stay was terrible. There were like 10 baseball teams staying there. The noise started at 6 am and went till well after midnight. Kids running up and down the hallways screaming and yelling. Kids pushing elevator buttons on every floor. Playing and laying around in the lobby. Throwing water bottles and chasing each other. I complained so many times and no results. Asked if every once in a while a hotel person could walk the hallways and nothing. I talked to numerous people in the elevators that felt the same way. Not one of these kids was supervised. It is bad enough that sound travels thru the center of the hotel but this was unacceptable. So much for our enjoyable weekend. There are signs that say quiet hours are after 10pm but if no one is willing to enforce it or come out from behind the desk to see what is really going on that what use are the signs. We will never stay here again and would suggest no one else should. I understand they are kids after after complaining numerous time and getting no assistance that is what prompted my review.

10/10

Exceptional

14 Mar 2026

Jennifer

This hotel was easy to access, just off the interstate and only a 15 minute drive to the airport. There are plenty of food options close by. Plenty of parking that is well lite. Our room was very large and the staff were attentive to our requests.

Friends_and_family Family

8/10

Excellent

13 Mar 2026

Todd Anthony

We were pleased overall with the property and the staff was very accommodating and friendly. Two concerns that we had were the inconvenience of the broken elevator especially with the number of kids and families in the lobby and lounge areas. Secondly we were most disappointed at the ongoing running and playing on each of the floors by the kids that were staying at the hotel. They continued to run through the building late into the evening when most people would be settling down in their rooms. Although we would not expect the limited staff at the front desk to have the capacity or experience to deal with the noise and disruption, it feels that in addition to there being more responsible parents on site, the hotel should have had more senior leadership on site to address the issues. It was quite annoying and definitely a downside related to our otherwise good stay.

10/10

Exceptional

13 Mar 2026

Renee

They are professional and accomodating

Family

10/10

Exceptional

11 Mar 2026

Mayer

a

6/10

Pleasant

08 Mar 2026

Ashlee

Room smelled of sewage and wasn't super clean. Hotel overall was ok and in pretty good location.

Family_with_children

10/10

Exceptional

01 Mar 2026

Sharon

Yes

Self

10/10

Exceptional

27 Feb 2026

jeniffer

Great room

10/10

Exceptional

24 Feb 2026

Kevin

Very clean room with courteous, attentive staff.

Partner

6/10

Pleasant

23 Feb 2026

Tonya

Room was nice and clean, but had no window and was very dark. It felt like a cave.
I had to call front desk for shower gel (cannister was completely empty) and to have shower head repaired.
Staff was helpful and got all issues resolved.

Partner

10/10

Exceptional

21 Feb 2026

Estrella

Clean and very friendly front desk

Self

10/10

Exceptional

21 Feb 2026

Mariza

Always clean, always friendly.

Partner

8/10

Excellent

21 Feb 2026

Mark

Room door was hard to close

Self

6/10

Pleasant

04 Feb 2026

Mindy

Room was a little dusty. Water level in toilet was way too high and the flush was so powerful you could see the overspray going everywhere. Tub was pretty slippery so thank god for the safety bar because I needed it! Cookies at check in (and whenever you ask for more usually) are a nice touch but our stay was 4 nights and we were gone most of the day every day and housekeeping didn’t come until day 3.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Nathan

Hotel was clean, friendly staff, convenient location.

Business Family_with_children

6/10

Pleasant

01 Feb 2026

Jake

Staff was great. I tried the hot tub in the morning and the water was a little warm but not Hot. As well as the showers had warm but not hot.

10/10

Exceptional

24 Jan 2026

Derrick Delon

Customer service

10/10

Exceptional

18 Jan 2026

Sosena

Just a better breakfast

Business Family

10/10

Exceptional

18 Jan 2026

Gladys

Excellent facilities and friendly staff

Leisure Family

4/10

Poor

12 Jan 2026

Cara Beth

My room sprung a leak and the carpet was sopping wet. I then had to pack up again and go to a different room. The rooms need updating, the wood work in the bathrooms need to be redone and in both room, the lampshades were dirty and had been taped together.

8/10

Excellent

11 Jan 2026

Gregg

Clean room

10/10

Exceptional

10 Jan 2026

Thomas

Clean room, just be aware that the side furthest from the front desk gets a lot of freeway noise.

Leisure Family

8/10

Excellent

09 Jan 2026

Allison

The hotel itself is nice, with a nice interior bar/lounge area. The rooms were clean. The maids did not make the bed however which is pretty standard even for what everyone calls \"light\" housekeeping these days. Breakfast was way to expensive. You can get most of the same thing for free at a Mariott that you pay $20 for at Hilton.

8/10

Excellent

08 Jan 2026

Dustin

Hotel and rooms are clean, breakfast was expensive for what it was

10/10

Exceptional

06 Jan 2026

Noe

Clean room, super nice staff, a frequent hotel we use! Parking is close and easy!

Business_and_leisure Partner

4/10

Poor

06 Jan 2026

Avez

Staff so rude… if they don’t wanna be nice, they shouldn’t be in hospitality. Every day we had to ask for towels or coffee they never cleaned our sink in the bathroom never left coffee or enough towels. There was mold in the shower. I was expecting a lot more because it was a Hilton.

Leisure Family

10/10

Exceptional

05 Jan 2026

Gracelyn

Great room and very friendly staff

Business_and_leisure Family

10/10

Exceptional

04 Jan 2026

Olivia

Amazing service, clean hotel, extremely nice people. Handled issues with noisy neighbors very professionally, great breakfast, and beautiful atmosphere. 10/10 reccomend.

Leisure Family

10/10

Exceptional

03 Jan 2026

Marco

Staff when I checked in was great and had a great stay

10/10

Exceptional

01 Jan 2026

Selecia

Clean room, spacious and good view. All amenities were great! Accommodating upon arrival were great with complimentary cookies.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Lisa

Bar was fun. Hotel was nice!

Leisure Partner

10/10

Exceptional

31 Dec 2025

IRENE

Clean room, efficient staff, warm cookies.

Partner

10/10

Exceptional

31 Dec 2025

Lionel

place was great

Friends_and_family Friends

10/10

Exceptional

30 Dec 2025

Germain

Great hotel

2/10

Poor

26 Dec 2025

Sheila

Parking was great. Room was not clean the entire 5 day stay. Called housekeeping several times for garbage and no one came I put garbage in hallway and it sat there for 3 days. My family had to change rooms 3 times for a clean and tidy room the 1st night didnt get to sleep until 1:30am. ZAK customer service was not good I had to wait to the next day to get a decent room. So the one night we smelled sewage all night.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Abbie

Staff is friendly, awesome stay, great location. Recommended!

Business_and_leisure Family

10/10

Exceptional

21 Dec 2025

Mahnur

super nice experience

10/10

Exceptional

20 Dec 2025

Francisca

Everything about this hotel was amazing, will definitely be staying here again.

Partner

10/10

Exceptional

20 Dec 2025

Brenda

Always welcomed by a smile and friendly staff.Check in is always smooth and the cookies are delish. This is our favorite get away from home lol. The ecstatic of this Inn is so pleasing . Check in soon and see what im talking about.

Leisure Friends

10/10

Exceptional

18 Dec 2025

Spasimir

Clean area, easy parking friendly employee

Business_and_leisure Family

6/10

Pleasant

14 Dec 2025

Susan

I’ve stayed here many times since 2018. This time was just not the standard I had come to expect. Several small things, such as very slow hot water at all times of the day, one bed made and the other not made on the same day, no bath mat left when room was cleaned, short stocked in the snack shop…nothing so major as to get the management involved. But it left me thinking that on my next visit I will look at other options in the area.

Leisure Family

10/10

Exceptional

11 Dec 2025

Ben

Parking was safe, didn't eat at hotel. Staff super friendly. Found out the dogs don't like elevators 😂

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Eric

It was a great stay

Business Friends

10/10

Exceptional

29 Nov 2025

Miriam

Clean, quiet, and good breakfast

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

SKYLER

Nice stay missed the removed arcade for the kiddos.

Leisure Family_with_children

8/10

Excellent

19 Nov 2025

Brandi

Safe and clean

Business_and_leisure Self

8/10

Excellent

17 Nov 2025

Alison

Parking was easy. Would have been nice to have access to water.

Leisure Partner

2/10

Poor

16 Nov 2025

Mark

Shower flooded
Loud

Leisure Family

10/10

Exceptional

11 Nov 2025

Alicia

Hotel was beautiful front staff was excellent always with a smile housekeeping was great overall excellent stay

Business

10/10

Exceptional

01 Nov 2025

Betty

Doubletree Hilton was wonderful.

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Miles

Odd room with no windows but otherwise fine.

6/10

Pleasant

19 Oct 2025

Christi

Staff when checking in were very friendly and welcoming. Hotel room was average with some evidence of being worn. Hotel rooms and floors lacked warmth in being a welcoming environment. Housekeeping service did not service our room during our stay. Was unsatisfied with another guest allowing his dog (pit bull) off leash walking in and out of the hotel.

Leisure Family

10/10

Exceptional

19 Oct 2025

Bruce

We stayed here on a previous trip and found the accommodations very nice and comfortable. We decided to stay there again and The room was clean and comfortable just as on our previous trip. The complementary cookies are also nice

Friends_and_family Family

8/10

Excellent

16 Oct 2025

Luis

Lack of maintenance

Self

10/10

Exceptional

16 Oct 2025

shelley

I travel a lot and really like this hotel. It was big and clean and rooms were large. Staff was very nice. Highly recommend

Business Self

10/10

Exceptional

15 Oct 2025

Laura

Wonderful staff!

Leisure Partner

10/10

Exceptional

11 Oct 2025

Van

They should make up room every day. It’s only made up your room on requested. So bad.

Leisure Family_with_children

10/10

Exceptional

10 Oct 2025

Monica

It was a beautiful room and a really nice hotel.

Partner

8/10

Excellent

05 Oct 2025

Alexandria

Super friendly staff, everything is accessible.

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Carol

Friendly staff, check in and out was super easy and fast. Room was clean and beds were comfortable

Leisure Family

4/10

Poor

29 Aug 2025

TOMMEE

Price was quite high compared to other properties so I expected it to be awesome. It was not. Got a room overlooking the cooling system. Girl at the desk didn't know that the phone system no longer works. Breakfast is not included but available for $30 per person. Really? No thanks. I will not be returning.

Leisure Partner

2/10

Poor

22 Aug 2025

Evelyn

Disappointed

It’s disappointing. They assigned us in a room for disable/ wheelchair person. The bathroom is not clean

Business

10/10

Exceptional

21 Aug 2025

Evelyn

This is the place!

This is the only place I prefer to stay. You guys are amazing!

Business

10/10

Exceptional

17 Aug 2025

James

Cleanliness hotel in AZ

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

PATRICK

Great stay! Will definitely be back!

Leisure Self

10/10

Exceptional

13 Aug 2025

Clifton

Great short stop. Incredibly friendly staff.

Leisure Self

10/10

Exceptional

12 Aug 2025

Nelly

We use this property very often we visit family in the area and we love the convenience of having everything around in walking distance, best hotel in the area of Mesa Tempe . 100 stars !!!!

Leisure Family

8/10

Excellent

31 Jul 2025

Verified traveler

AHIMA yearly Convention/Meeting - 2025

Came to your facility for a AHIMA yearly meeting. All was as expected and my attendance at the meeting was a successful endeavor.

Business

10/10

Exceptional

22 Jul 2025

Edward

Nice room

Leisure Partner

8/10

Excellent

13 Jul 2025

Arthur

Very nice and friendly staff

Leisure Partner

10/10

Exceptional

06 Jul 2025

Al

Great stay really enjoyed the hotel

Business

10/10

Exceptional

01 Jul 2025

Deanie

Great location and friendly staff. I would choose again.

Leisure Family

6/10

Pleasant

30 Jun 2025

Verified traveler

Housekeeping not good

Housekeeping never answered their phone nor did the front desk. I had to chase them down for clean towels and TP. Had to take my dirty towels to them. Emptied my own trash. We stayed for 5 nights and housekeeping never once came to our room. Other than that that it is a decent enough place to stay but would not be my first choice.

6/10

Pleasant

27 Jun 2025

Heidi

Unfortunately, we had roaches in our room. We were on the 7th floor. The AC also broke down in the middle of the night. The management was informed. I simply asked for a refund for one night but I have not received any word and it has been 6 weeks. We will not stay at this hotel again.

Business Family

10/10

Exceptional

25 Jun 2025

Hee Yun

Very good place

4/10

Poor

16 Jun 2025

Colton

Did not get the room we booked through Expedia because it was “over booked”. The room we got was full of mosquitoes. The second room we got, the toilet barley flushed, and was fairly loud due to the interstate.

Leisure Family_with_children

10/10

Exceptional

11 Jun 2025

Belinda

Absolutely Loved My Stay!

I loved this hotel as soon as I checked in! I was warmly greeted and given a fresh cookie that was so good. The breakfast buffet was also really delicious—though I do wish it had been included in the price of the stay. Room service was amazing, and our room was huge and very clean. I’ll definitely be staying here again!

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

Catherine

Nice place, but the beds could be more comfortable.

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

David

Nice clean facility with professional staff.

10/10

Exceptional

03 Jun 2025

Mariza

Love staying here. Always feel rested.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Debi

Great hotel

10/10

Exceptional

01 Jun 2025

Raymond

Good and clean. Large room asks friendly staff

Leisure Family

8/10

Excellent

29 May 2025

Travis

Nice hotel, just a bit dated

Noce older hotel. Staff was great and attentive. General condition is dated and a bit run down. Lots of minor repairs need to be made, nut nothing affecting the stay. Just not worth the top dollar rate. Freeway noise was noticeable

Friends_and_family Family

10/10

Exceptional

29 May 2025

Joy

I love staying at this hotel.. my A/C broke at my house. I booked a 2 bed room. Because I’m a Hilton Honors member they upgraded me to a suite.. Room 206 is my favorite.

Friends_and_family Friends

6/10

Pleasant

21 May 2025

francisco

Very old hotel

Leisure Family

2/10

Poor

19 May 2025

Ray

This place is filthy and the highway noise is so loud you cant sleep. We were there 4 days and they never cleaned our room without us complaining