Name: Woodspring Suites Mesa Chandler
Address: 404 E Baseline Road, Scottsdale, 85204, US

10/10

Exceptional

26 Jul 2026

Stephanie

I think that certain staff members during the day could be more respectful to others, on many occasions I have seen this specific staff member and he is well aware that I am staying here, yet he still continues too ask me , \"Sir are you staying here\"
And he treats me like I am not guest, he one day asked me in a very rude tone of his \"Sir!! Can I help you with something when it comes to our vending machines, you look like you need help, and wait sir do you even stay here and I'm like yeah man I've been staying here and I said I don't need help and he said well you have been out here a while and I said well I'm sorry I had to put all my tap pay information in again on my phone and that's what is taking me so long right here and he walked away with this huge attitude and and told me that I looked like I needed help, all in all
He makes me feel very uncomfortable.
And I think he just check himself on how he treats guests. He is very judgemental. Very
He is the tell African American that works here i don't know he's name but he's very confrontational and he definitely has a complex about his job and needs to be reminded that everybody just human

10/10

Exceptional

15 Jul 2026

Kathleen

I loved the security, even from the lobby. While it had minimal toiletries, the room was stunning and spacious! Plenty of shops nearby to get anything we needed.

Family

10/10

Exceptional

07 Jul 2026

VERONICA

Always such a a pleasant stay. Very clean Very quiet! Great sleep!

Partner

6/10

Pleasant

03 Jul 2026

Kyle

I don't want to leave a review

Self

4/10

Poor

30 Jun 2026

Jarred

This place charges a daily “linen fee”. I stayed 10days and didn’t get linens or towels changed. Good thing they have a laundry room…..

Self

2/10

Poor

26 Jun 2026

Bruce

This is a long-term stay property and as such, the clientele is not a typical business traveler or tourist. It’s more like a trailer park environment. My biggest gripe is the poor quality construction (thin walls and ceilings). Up all night hearing neighbors, crying babies, fighting, phones ringing, toilets and trains passing next door. The topper was hearing the guy in the room above rip a long, loud fart. Avoid this place!

Self

10/10

Exceptional

24 Jun 2026

TAHONNA

I love the location.

Partner

10/10

Exceptional

14 Jun 2026

Linda

I liked everything

10/10

Exceptional

07 Jun 2026

Shawn

Good stay all the way around. Will come back soon.

Self

10/10

Exceptional

02 Jun 2026

Stephanie

We had an amazing stay! The staff were fantastic, and having shopping right nearby made everything so convenient and enjoyable.

Family_with_children

10/10

Exceptional

02 Jun 2026

harrison

Stayed a night, no notes was a nice place to sleep

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Sandra

Great

Self

4/10

Poor

17 May 2026

Ramon

There is a $2 per day linen fee without daily housekeeping. That's right, they dont come change your sheets or clean your room but you will be charged $2 per day. If you want clean sheets and towels you must go to lobby to get them yourself. If you don't want clean ones, you still have to pay $2 per day. They don't disclose this at reservation. We had to fight for a 3rd towel for our 3rd room guest. No coffee stirers at coffee station nor napkins.

Friends

10/10

Exceptional

15 May 2026

Bradley

From my point of view they keep a very clean yet pleasant environment that you feel comfortable staying at for few days.

6/10

Pleasant

14 May 2026

Therese

Staffing was great, but the room was pretty dirty, the fridge didn’t work, the bed was very uncomfortable, pillows were great, towels were small, only two and very coarse. Also, you can hear kids screaming and crying, people fighting and noises all night.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Theresa

Convenient location

Self

10/10

Exceptional

30 Apr 2026

Cristine Jamine

It was clean and convenient.

Friends

6/10

Pleasant

09 Apr 2026

Patricia

Meant more for longer stays. Seemed more fitting for extended stay. The kitchen and fridge definitely good for extended stay.

Family

4/10

Poor

03 Apr 2026

Jeffrey

Had toilet problems

Friends_and_family Family

2/10

Poor

03 Apr 2026

Joe

The kitchen had nothing it . And when ask for more towels the stay said bring us your used ones first . Never again will I stay there or recommend it . Horrible

Friends_and_family Family

8/10

Excellent

02 Apr 2026

Felisa

Kitchen was not equipped nor did the room have a blow dryer or ironing board with iron. This would’ve come in handy considering my stay was to attend a wedding. The night we arrived there was stench in the first floor hall like someone was smoking marijuana. I won’t be starting here again.

Family_with_children

10/10

Exceptional

30 Mar 2026

Blake

Clean and safe

4/10

Poor

28 Mar 2026

Sheila

The rooms were dirty, only minimal supplies, smells like wet dogs, and I wouldn’t stay there again. Barking dogs al the time.

Self

4/10

Poor

26 Mar 2026

Emily

Room was not stocked with proper linens, bed covers were dirty. No shampoo/soap provided. No ice. Staff was rude and short, very unhelpful. To me, an extended stay room with a stove, full size refrigerator w/ freezer and microwave means I should be able to cook and eat in my room WITHOUT having to rent dishes, silverware, cups and pots/pans.

Friends_and_family Family

4/10

Poor

25 Mar 2026

Justin

No ice machine bo early check in horrible beds. Very basic room for 200 bucks. Not a big fan

Friends_and_family Family

6/10

Pleasant

24 Mar 2026

Deborah

The rooms were clean. You could hear dogs barking at all times and it was noisy. Staff was friendly.

Partner

6/10

Pleasant

22 Mar 2026

jose roberto

I not bad i just they need more cleaning the hallways smells like dogs bad

4/10

Poor

22 Mar 2026

Frank

Obviously had a pet in the room above us that barked, jumped and raced around the room. Guests were very noisy until after midnight and dog started romping around again at 4 am. Made for very poor night of rest. Called front desk at 10 pm to report and was told would inform guests. Place was nice and clean. Rates a bit high for amenities

Partner

10/10

Exceptional

20 Mar 2026

Nohemi

Property could use some cleaning, for a night stay it qas ok.

Family

4/10

Poor

16 Mar 2026

Guadalupe

The Hotel in general was ok. Did expect more. Staff was rude and got bothered every time we ask questions. Specially the older ones. The younger ladies were more friendly and nicer. Ones you enter the hallways they stink wierd. We stayed frim Fruday to Monday and none of yhe days we had clean service. If we need it towels, it was $2 extra per day. Which is not bad, if hotel was cleaner and with better costumer service.

Family_with_children

6/10

Pleasant

16 Mar 2026

Gerald

OK ...except...they should really have in suite coffee makers.
The floor of our room was also not especially clean. Walking it barefoot you could feel 'grit' with every step.

Partner

4/10

Poor

16 Mar 2026

Michael

Front desk staff would not honor the Hotel.com price they wanted to charge $2.00 per day for SHEETS!

The toilet did not work in the room, dirty sheets, and the front desk staff would not bring a key to the new room. I had to go down to the front desk and then back up to the 4th floor.

Dog Waste all around the landscape.

Their only remedy was the site manager came in on Tuesday and refunded the sheet fee and will coach the front desk persons in customer service and site maintenance. He was very nice and professional.

Self

8/10

Excellent

16 Mar 2026

Merlinda

Clean room. Some spots missing

6/10

Pleasant

16 Mar 2026

Phillip

Yes. But we saw a dog pee in the elevator.

Family

10/10

Exceptional

14 Mar 2026

Robert

For a budget hotel this was a great experience. The room was clean when I showed up and it was quiet and comfy. Dogs are absolutely allowed and you will see other guests on the property with them but I never actually heard any of them barking while I was in my room.

I extended my stay at the desk and ALMOST got locked out of my room on my original checkout date because they didn't reprogram my key when I paid for my extra days but luckily i made it home 20 minutes before the office supposedly closes and had time to get the issue rectified. No idea if anybody woulda been there after hours but it seems reasonable to believe someone would have been.

The area around the hotel is a little rough around the edges but I never actually felt unsafe during my stay despite a few sightings of \"interesting\" people meandering about the surroundings of the property. They all minded their own business.

This is an extended stay hotel and my room had a full sized fridge, microwave and stovetop. Room service has yet to

6/10

Pleasant

14 Mar 2026

Cynthia

Room was clean and bed was comfortable, however, they charged $2 per day for linen exchange which doesn't happen unless you ask. The only amenity in the room was a bar of soap and small tube of body wash/shampoo. Otherwise, no hair dryer or anything else in the room including silverware or cups despite it is a suite room with a stove. They allow pets and there was a barking dog next door. Having said all that, the price makes it a good value, just bring your own hair dryer.

Partner

4/10

Poor

14 Mar 2026

Joseph

All around the staff are very inexperienced

6/10

Pleasant

13 Mar 2026

Kerry

The mattress was sunken on tbe edge of bed creating a sink hole.
Remote for TV did not work.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Theresa

Yes I felt safe and secure and the linens were in adequate supply and clean. I enjoyed a nice, quiet and relaxing night. Would definitely stay again and for a longer time. The QT was an added bonus.

Self

2/10

Poor

06 Mar 2026

Leslie

There was no booking. Thank GOD I called ahead. Then I tried another hotel through your sister but called to be sure and was told they had someon arrive saying they had booked with you only to have no room. You need to clean up your act big time. Rating is zero.

Self

6/10

Pleasant

28 Feb 2026

James

Floor was dirty. Staff was great! Bad animal smell in the hallway. Charged for linen service which we didn’t use.

Family

6/10

Pleasant

27 Feb 2026

Randy

Thought the kitchen utensils would be furnished didn’t even have coffee pot staff was nice got charged some linen fee at checkout 50 dollar deposit required which mostly went for whatever that fee was and internet overall I wouldn’t stay there again felt like I was getting buckled and dined

10/10

Exceptional

23 Feb 2026

veronica

😁

Self

4/10

Poor

23 Feb 2026

Rachael

The front door is not ADA accessible and I struggled to get into the building. The bed was so broken down it was musetable to sleep. It felt like I had springs in my back. The floor was so dirty, I wouldnt even unpack my outfit for the next day.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Susan

The staff was very friendly and helpful. They were clear about everything included and what was not. It was a nice place to stay at a great price.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Laura

The place was good. They have free coffee but it would be nice if they have pots and pans since they have a cooktop inside the room.

2/10

Poor

19 Feb 2026

Mel

Room was a mess, the staff was even worst. Had the worst neighbor with the constant banging on the walls when the tv was the only thing on! The worst experience I’ve ever had since staying in hotels

Partner

2/10

Poor

18 Feb 2026

Maiko

.

8/10

Excellent

17 Feb 2026

Michael

Clean rooms and quiet

Friends_and_family Family

4/10

Poor

15 Feb 2026

John

Staff was nice but this is a very loud hotel. Most of the problems were from other guests (banging sounds all night, barking dogs a plenty, screaming kids) I don't know if they don't soundproof walls or what but you can hear everything around you. I normally sleep soundly but was woken up numerous times. This is a very bare bones hotel. Basically a Motel 6 level of place. Expected a bit better but it was fairly inexpensive.

Leisure Family

6/10

Pleasant

15 Feb 2026

PHILLIP

Floor was very sticky when we checked in. We mentioned it to front desk next morning and they did clean it again. It should be noted that this hotel does not provide daily cleaning services. Also, while the room was advertised as having a a kitchen you have to rent or buy ALL utensils at a relatively steep price. Not a dish of any sort in the room, not even a cup.

Partner

2/10

Poor

15 Feb 2026

Erika

This is hands down the worst hotel I have ever stayed in. The room smelled like smoke, pets and weed. The floors were sticky like they don’t rinse cleaner off of them. And if you want to sleep - this is not the place for you. The walls are thin, and all the occupants don’t seem to have a respect for noise. The blanket on the bed feels scratchy and is so thin I wouldn’t even call it a blanket. Cops were outside of the hotel most of the day on 1 day - generally- do not stay here!

6/10

Pleasant

10 Feb 2026

Carl

A more firmer mattress and and 4 pillows instead of 3 (pillows were too flat as well)

Leisure Partner

2/10

Poor

09 Feb 2026

Debra

Waited 10 minutes at the front desk. Nobody was there. The rooms have laminate floors so you can hear people walking on the floors above. The rooms are pretty clean so that was a bonus.

4/10

Poor

09 Feb 2026

Julie

The blanket o. The bed was skimpy and more like two sheets. The bed was worn out and saggy. The fact that there were kitchenette seems like an ok idea till you realize the whole place smells like other people’s cooking. The security was odd and made it feel like a not so safe neighborhood. I would probably find a better place to stay if I was in this area again.

4/10

Poor

08 Feb 2026

Karen

No tissue in the room

Partner

8/10

Excellent

06 Feb 2026

Steven

It was clean and the staff helpful. A continental breakfast would have been nice.

10/10

Exceptional

06 Feb 2026

Christopher

Everything was just great. They accommodated anything and everything we needed. we had a stress free blast.

Business_and_leisure Family

4/10

Poor

22 Jan 2026

Charlene

Room was dirty hair all over walls had food on them head boards dirty. no coffee pot, people and trash hanging around outside No ice machine

Business_and_leisure Family

4/10

Poor

20 Jan 2026

Chad

The room and hotel smelled horrible. Had to buy plug air fresheners for the room. 2 towels for 4 people over a 3 night stay. Dogs barking all hours at night.

Friends_and_family Family

4/10

Poor

18 Jan 2026

Dale

The hotel was comfortable and clean, but there’s no breakfast, no ice machines, no iron/ironing board and no hair dryers.

Friends_and_family Family

6/10

Pleasant

18 Jan 2026

Nolan

Not at all fully equipped in the kitchen
No hand towels
No Kleenex
No ice

Partner

4/10

Poor

18 Jan 2026

Rodger Craig

I requested 2 queen beds and they over booked so I ended up with 1 king. Room smelled like smoke and dog pee in elevator

Business Friends

4/10

Poor

16 Jan 2026

Sara

The room was vary stinky like B.O then took a deposit that never existed before

Leisure

10/10

Exceptional

16 Jan 2026

Harvey

The room is very clean and the beds are very comfortable. Front desk are very courteous.

Business_and_leisure Family

10/10

Exceptional

11 Jan 2026

Adrian

Clean and nice bathrooms

6/10

Pleasant

05 Jan 2026

Zulema

Needs ventilation in the halls. More amenities in the room.

Partner

6/10

Pleasant

05 Jan 2026

antonio

room was clean but we were 3 guests and only had 2 towels for the weekend went to ask for more and was declined until we would bring dirty towels to front desk no room service, no iron, no hair dryers, no coffee maker only the one in the front desk but just coffee no creamers even other guest was telling us there been no creamers since they got there

Leisure Family

8/10

Excellent

30 Dec 2025

Allisyn

Staff accommodated an after midnight check in while being friendly. Room was clean. Towels had stains on them (though they had been clearly washed).

10/10

Exceptional

17 Dec 2025

Ruben

Everything felt relatively new. Gym was a nice feature. I felt safe and room noise isolation was good. There were elevators to take you to the other floors. I brought my own mobile WI-FI with me so I didn't need to purchase a Wi-Fi plan. I didn't see an ice maker anywhere.

Friends_and_family Friends

6/10

Pleasant

16 Dec 2025

Joseph

Yes everything was ok .

6/10

Pleasant

07 Dec 2025

Kim

When we first walked in we were hit with a horrible smell of like fish or something. The window was even opened to air it out but it didn't work. We were just to tired to go down and request another room. And once you were in the room for awhile, you didn't notice it. Only if you left and came back in... BOOM,,,,,,hit with it every stinking time. The floor looked like it wasn't mopped. There were what looked like coffee spills on the floor. A round sticker that the cleaners didn't bother to get up. We had to take the bag out of the trash can and it was SO nasty at the bottom of the can. Gross!! There was something red that was spilled on the floor under the desk area. The bed was SO noisy. The frame it sat on was the issue, so every time you moved it, it just made all kinds of noise. There were no room-darkening shades on our window. Just regular blinds, which I've never seen before in a hotel. And this hotel wasn't cheap. I would not stay here again......

Leisure Partner

2/10

Poor

06 Dec 2025

Stephen

We requested an accessible room. I never received notice that the request would not be possible so I could make other arrangements. My father-in-law is unable to get into a bathtub. He must have a walk-in shower with a seat.

In addition we pulled the covers down in our double queen room to find blood and either chocolate or feces on the sheets.

I went to the front desk to see if we could get the sheets changed. The girl managing the front desk was shocked by the fact that housekeeping would let this happen. She was the only person on shift that night. I asked if she could give me the sheets so I could change them and bring her the dirty linens. She was very accommodating and saddened by the situation.

The next afternoon the manager called while I was in the shower. He indicated that he wanted to refund one of the rooms and asked if I could come down to see him. When I got down there, his intention was not to refund one of the rooms. He was going to refund the room and apply it to another one of their hotels so we could have an accessible bathroom for the second night.

I told him no that we already drove 26 miles to my son’s house so my father-in-law could shower before my son‘s wedding. When I told him about the incident the night before… he blew it off and said he would refund me half for the second room. He was very arrogant. We will never stay at another choice brand hotel again. I doubt I will see the refund!

Friends_and_family Family

4/10

Poor

06 Dec 2025

Jessica

The key kept malfunctioning for the room so extra trips to the front office. When I requested a late check out they said “sure we can do noon”, Then I asked “do you need my room number?”, they said “yes”. Tried to get into my room at 11:10 and the key did not work. Again. I needed to push back plans which required a late check out in the first place.

6/10

Pleasant

24 Nov 2025

Jordan

Housekeeping services. I was there for a week with no service.

Leisure Self

2/10

Poor

22 Nov 2025

Monica

Staff unacceptable

4/10

Poor

18 Nov 2025

Tracey

Yes

Leisure Self

10/10

Exceptional

16 Nov 2025

Mario

There was no cooking utensils no cooking pans or nothing like that but it was clean it was ready to pop the hands that's all everything else is a okay

Business

2/10

Poor

16 Nov 2025

Lisa

The room was filthy, had a bad smell and the staff was rude!!!!

Business_and_leisure Family

2/10

Poor

11 Nov 2025

stephen

There was no room for me the whole trip.

8/10

Excellent

09 Nov 2025

Tinsley

Room was clean. Friendly staff.

Self

2/10

Poor

02 Nov 2025

Crystal

The room was not clean, just staying 1 night for a concert. Floors were nasty on our room and common areas even the elevator smelled like tires. Front staff was nice but housekeeping needs some training. Table and counter has rings on them from glasses.

Leisure Partner

8/10

Excellent

01 Nov 2025

James

Everything is satisfactory except the linens fee they charge !! How can a hotel outfit charge for the use of towels !!

Self

8/10

Excellent

01 Nov 2025

TINA

Had to go to conv store next door to buy ice as there were no ice machines available. Also room did not have a coffee maker, although, coffee was avail in the lobby. Bed was comfy and the hotel itself was clean. Practical safety measures in place. Ample parking. Staff helpful and friendly.

Business_and_leisure Self

8/10

Excellent

25 Oct 2025

James

It’s one of the best places I’ve been especially for the price

Self

2/10

Poor

20 Oct 2025

Austin

The room was flooded out and no one bothered to contact me until two hours after check in. When I arrived I was told to come back in an hour or two and something would be worked out. I decided, rather than stay in a room that was flooded with an elevator that was not functioning due to the flood, that I would cancel and just drive three hours home.

Self

10/10

Exceptional

11 Oct 2025

josh

Love it

Leisure Partner

4/10

Poor

04 Oct 2025

Anastasia

Not sure if room if infested but my daughter got absolutely lit up by some type of bug be careful please check your beds and w

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

elijah

Amazing

8/10

Excellent

22 Sep 2025

Luis

Cucarachas en la cocina

Leisure Family

4/10

Poor

01 Sep 2025

Jayme

I read the reviews on how clean this place was and was like heck ya. I book a room for 2 nights and have somewhat of a good feeling about this place. Then we arrive and it looks nice until we get to our disgusting room. Mesa was booked for the weekend or we would have left. Linen on bed was covered in dirt from the feet of previous room stayer. Floors have dog pee from previous dog/dogs. No pots/pans in kitchen and staff literally refused to sell me the kit they sell there because “ it’s junk and expensive, go to the dollar tree”. We had 4 people in a 4 person room they only allowed us to have 2 towels and had to turn in the 2 towels we had to get 2 more?! If you have to stay here at least it’s safe. But I highly do not recommend this hotel.

Leisure Family_with_children

6/10

Pleasant

31 Aug 2025

Cameron

Do better

There was blood on the floor in the room a woman’s eyelashes laying on the air conditioner. Also laying on the mattress underneath the blankets. The TV was all unplugged. There was hair in the toilet in the bathroom. The room was not clean.

Partner

10/10

Exceptional

16 Aug 2025

Breon

Karen is amazing!! But all of the staff were great and so helpful. I’m in a weird situation and an extended stay hotel is safest for me right now and cost effective. They’ve been wonderful with communication and making me feel at home.

8/10

Excellent

22 Jul 2025

Daisy

The security and safe environment that was offered along with the property is clean, room was clean, it's accessible to the 60 freeway to get food and other amenities easily.

Leisure Friends

10/10

Exceptional

08 Jul 2025

Andrea

I loved that the rooms have small kitchenette’s! My stay was exceptionally comfortable to say the least! Will definitely be looking out for wood springs suites on my next booking! ☺️

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Marc

Clean, nice staff

Leisure Self

8/10

Excellent

22 Jun 2025

Kris

More people our living out of the property then staying here as a hotel. People giving hair cuts in the parking and possibly living in their cars.

Business Family

8/10

Excellent

10 Jun 2025

Isaac

Black rock! Adjacent

Location with middle of the road. There was no breakfast offered at the hotel so you would either have to walk to the gas station or Black Rock coffee. The room was very clean and large noise level was very low and it was nice having a full kitchen so you really didn't have to go anywhere to eat except they did not have dishes or silverware available in the room. Wasn't there long enough to need anything so you might have to ask at the front desk for dishes.

Self

10/10

Exceptional

07 Jun 2025

Latina

Loved it

Leisure Partner

6/10

Pleasant

25 May 2025

Molly

We have stayed at this hotel several times and have had a good experience. This time though we did have a couple of issues. When we arrived, the toilet in our room was clogged and we couldn’t get a plunger for 24 hours because no one was ever at the desk. Also, when we pulled out the bed from the couch, there were a lot of crumbs, a lighter, and several cigarette butts inside the bed. It was pretty gross!
Even with those issues, however, we will probably stay again because of the price and location. Central Mesa does not have a lot of hotels to choose from.

Business_and_leisure Pet