Metro Tempe Extended Stay

6/10

Pleasant

20 Jul 2026

Eliee

Decent room. They want me to have 25 characters in order to post, i don’t have much else to say.

Friends_and_family Family

4/10

Poor

20 Jul 2026

Delilah

The girl working the front desk was very friendly and helpful, and so was the customer service line - however, it is not a clean property and our room was covered in a layer of dust from floor to ceiling. The mattress was stained and so was the box spring, and there were scuff and damages to all the furniture. The light flickered in the bathroom on/off. It is definitely not a place for an overnight getaway - just a place to lay your head when you’re in a bind. It has potential to be better.

Family

2/10

Poor

17 Jul 2026

Braxton

I would like a phone call asap

2/10

Poor

12 Jul 2026

Dwight

No remote for the two televisions in the unit. Their online portal for contactless check in was a nightmare and broken, had to waste an hour just getting verified and have my security deposit accepted. Room smelt like dog piss, had to go buy a candle. And to top it all off, it had roaches.

Self

4/10

Poor

09 Jul 2026

Donyell

Too many folks gathered in the parking lot looked bad like a movie scene

Friends

8/10

Excellent

09 Jul 2026

John

Enjoyed stay

Friends

10/10

Exceptional

09 Jul 2026

Brandy

Updated property. Very Spacious with everything included!!

Self

6/10

Pleasant

08 Jul 2026

Johnny

Clean room

Friends

2/10

Poor

19 Jun 2026

KARI

You definitely get what you pay for. Hotel smells like, dog, cigarettes, pot, bad cleaner on whatever they use in the hotel. There was work done in the room but was either done quickly or for cheep. Bathroom fixtures all practically falling off, bathtub could not take a bath as no stopper. King room was end of hall nice that it was away from noise of other rooms but noise of traffic was insane. Pool was less than desirable and hottub out of service. The hotel staff at counter was excellent at customer service tho and give him a raise! He helped us check in 18th and he was more than pleasant he should receive an award for working at this establishment! I will never stay at this hotel again!

Partner

4/10

Poor

18 Jun 2026

Weusi

Was told I was getting a 25% off and didn’t the room wasn’t bad besides the fact that they knew I was coming with kids and put me in a room where someone lived and smoked cigarettes daily the smell doesn’t leave the room and it doesn’t matter what you spray it’s so overpowering

4/10

Poor

14 Jun 2026

nimit

Not good

Family_with_children

2/10

Poor

11 Jun 2026

TASHA

Locks on Unit Doors Tampered with. Criminal like behavior around Hotel

Family

10/10

Exceptional

30 May 2026

Sarah

Easy check in but small pool

Self

10/10

Exceptional

12 May 2026

Dewayne

Excellent service all around

Partner

2/10

Poor

07 May 2026

Faisal

It’s GROSS!! Felt like we were in a homeless shelter…I checked in and left IMMEDIATELY and booked a room at the drury!

Partner

8/10

Excellent

03 May 2026

Larry

For a inexpensive stay it was well worth the price paid, they delivered as promised and though not always the highest quality it was better than expected based on the price point.

Partner

2/10

Poor

29 Apr 2026

Donelle

Hot tub tore apart no check in staff do not recommend!

Friends_and_family Friends

2/10

Poor

28 Apr 2026

Joseph

If I could give it zero stars I would. Please don’t stay here.

Business Partner

2/10

Poor

21 Apr 2026

Tahir

Very bad experience
Low quality service
Too much dog poop at the property

Business

4/10

Poor

19 Apr 2026

Heather L.

Pool is super small, apartment hotel smelled badly of cigarettes even though there's no smoking signs everywhere. Sketchy people all over, nice, but appeared sketchy, wandering around at 1am in parking lot when I went out to get something from the car. Only 1 face cloth avaliable, no mattress pad cover, couldn't get the TV to change channels. 3 different dogs left in 3 different rooms, non-stop barking. Pre-registration was horrible and didn't work until at the front desk.

Self

6/10

Pleasant

16 Apr 2026

Tanner

Honestly not a fan of how they try to nickel and dime you for every little thing. $50 for Walt check in is absolutely crazy, especially when your check in time is 4pm, an on average most places do check in at 3pm.

Partner

2/10

Poor

14 Apr 2026

Lola

parking was not secured we walked out to someone checking out or truck walking around it. Also it is not a hotel it is apartments and as we were walking to our apartment they don’t use key cards

8/10

Excellent

07 Apr 2026

Laura

A little strange to have no front desk interaction, but the room was nice and the hotel was quiet when I was there.

4/10

Poor

07 Apr 2026

juan

This trip was a sports trip for the weekend, we got there early and I asked to see how much it will cost to check in early, too expensive and they will clean if we wanted to check in early, so we left to get lunch and came back at the appropriate check in time. The room was not clean when we got there, they clean it fast and let us in with a wet floor and we left foot marks and luggage marks. I killed 4 to 5 roaches in the room. On Saturday night before midnight some folks got into an argument fight that they pulled the fire alarm, both my oldest son were so tire that they did not even noticed the sound of the alarm. But the front desk wasn’t even present for them to stop the altercation Police and firefighters had to figure out we’re the fire panel was at. Well that’s what happen. In the description it mention if can fit 5 people which is not true and the sheets in the couch bed were really stain and disgusting. Not a place to take family but more for only one night and go.

Family_with_children

6/10

Pleasant

31 Mar 2026

Fern

Staff was great. Handled every request timely. Property was clean but run down. Bathroom door was broken. Shower rod was coming off the wall.

Partner

2/10

Poor

31 Mar 2026

Mary

Room was gross. Stains on all surfaces, sticky floors, no chairs for the table. No towels were provided, I had to text some weird number to ask for a towel, I only got it two days later. No internal lock on door. Bugs in bath tub. Had I been travelling with a companion, I would have found a new place to stay.

Self

2/10

Poor

31 Mar 2026

Cristhian

Dirty beyond measure, stained couch, pet hair in carpet and underneath couch cushions, street cockroaches find their way to the hallway. Avoid this place.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Soma

Great place! The fire alarm went without any reason. Other than that my stay was good.

10/10

Exceptional

28 Mar 2026

Lemeshia

Roach in room

Family_with_children

4/10

Poor

26 Mar 2026

Larry

Dirty room, bed blanket appeared very old

Family

2/10

Poor

23 Mar 2026

Randy

Original location overbooked. Had to go 10 miles away at night time. That made it much further away from our planned destinations. No notice of overbooking until we arrived. At 2nd location, No bedding for pullout. Asked first night, still none. Only 3 pillows. Flooring gritty. No lights for pool area.
Lady at front desk was very nice.

Family

2/10

Poor

23 Mar 2026

Frank

The place was very dirty dirty floors, cockroaches in bathroom, dirty towels stained will not recommend this place

Family_with_children

2/10

Poor

23 Mar 2026

RICHARD

This is a halfway house and a hostel. It has no business being listed as a hotel.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Bryan

Room was in ok shape except for the roaches . Bathroom had no face towels had to get from front desk. Had no maid service the whole stay.

Friends

4/10

Poor

23 Mar 2026

Inez

The rooms were good, the staff was very helpful.

Partner

4/10

Poor

21 Mar 2026

Gabe

There was blood on pillow cases, hair on towels, and very dirty

Family

6/10

Pleasant

20 Mar 2026

Cynthia A.

The room was not very clean. Holes in sheets and bathroom wasn’t as clean as it should be.
Online check in was great. Codes for room door. No need to check in or out at front desk. The inside of the hotel needed some tlc.

Friends

2/10

Poor

19 Mar 2026

VANESSA

Do not trust the photos listed on this property. There is no front desk attendant, no ice machine, no clean towels (only two are provided & mist wash them ourselves) the outlets were loose and wouldn’t hold a charger, tv in our room did not work, couch & wall had sketchy stains. Zero amenities at this place. Hot tub was closed & pool needed maintenance.

Family_with_children

6/10

Pleasant

18 Mar 2026

Carlos

The check in was confusing, they send a txt msg with a link. I have my phone set to filter unknown senders and didnt get the msg ahead of time. Once there, there is no one in the lobby nor instructions on what to do. I had ask a person walking by. Once I called their customer service they resent the link and I registered, which takes 3min to process. The registration process seems to purposely try to trick the user into clicking on a small non refundable damage charge by having it in big bold outline, and only putting large refundable deposit in small letters below. which are covered by the \"accept cookies\" screen. Once in the room there was a odd smell in it, the sofa bed was somewhat stuck and wouldnt close without extra help forcing it in. There was no extra sheets nor pillows for the sofa bed. There is only once trash can in the room, it was a small one in the bathroom. The closet hardware was held together by painters tape. Finally, the upstairs inhabitant could be clearly heard as they dropping things and ran around all night. Finally the bed and sofa bed had small stains on it. For a one night stay it was decent but I wouldnt return again.

Family_with_children

2/10

Poor

17 Mar 2026

CHRIS

***WARNING*** Photos online are deceiving. Not as advertised. Photos are from multiple years ago. The hotel is run down. Rooms are full of cockroaches.

When we checked in there was old popcorn all over the floor and someone's old hard candy open and stuck to the floor. all the furniture is stained. multiple dead bugs in room as well as cockroaches climbing around.

Could not have been further away from what was described. I wouldn't feel save staying here with only adults let alone a family.

Family_with_children

2/10

Poor

16 Mar 2026

Amy

The olace had little bugs. The shower leaked and the check in process was horrible. One of the electric plugs by mirror did not work. No hair dryer. Awful experience.

Partner

2/10

Poor

15 Mar 2026

joseph

This place was absolutely terrible! There was a lady at the desk who was unfriendly, the room was not very clean. I pulled back the sheets and found a used straw in my bed. The shower curtain did not close at all and water went everywhere. Walking around in my socks, the socks were black like the floors have never been cleaned. The area outside and inside the building was extremely loud. You can hear everything from conversations, kids running in rooms to the traffic outside. Do yourself a favor and avoid your place!

4/10

Poor

15 Mar 2026

Alicia

I don't even know where to start. The sheets did not match on the beds. They look to have stains on them. The nightstand had sticky drink rings did not seem that it was wiped down or cleaned. We were not using dishes but out of curiosity I looked. We had one coffee cup two plates one glass. The hair dryer was missing pieces broken. We needed an iron did not have an iron that only had an ironing board. The mini fridge had stains in it look like it was not cleaned. Did not like the fact that the room had to have a punch code instead of a card. Overall would not recommend or stay again

Friends_and_family Family

2/10

Poor

15 Mar 2026

Robin

This was the worst place I’ve ever stayed! Nothing was clean stains everywhere, cockroaches, had to go get a comforter as I would not even sleep on the stained bedspread. I would never recommend this place to anyone. So yourself a favor and do not book this place!

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Mary

I had no concerns other than there were roaches. The room was nice, it was quiet, furniture comfortable. Oh, one other thing , the bathroom door was so close to the toilet you had to turn sideways to get into the bathroom.

4/10

Poor

14 Mar 2026

Abram

The room was so dirty. Stains on all the furniture, floors were dirty, light switches sticky and we saw roaches. I do not recommend this hotel.

Family_with_children

4/10

Poor

12 Mar 2026

Levie

They changed me twice and didn’t release my funds till two days after I left.

Self

4/10

Poor

12 Mar 2026

robert

Bed bug! Stinky room.

Self

4/10

Poor

11 Mar 2026

Russell

Was over charged and refund took 3 days

Family

2/10

Poor

11 Mar 2026

Dustin

Alarm was going off but there was no staff. Parking lot, hallways and room all dirty. Had to leave due to feeling unsafe.

6/10

Pleasant

10 Mar 2026

Heather

The room was clean but wasn’t advertised that I had to pay an extra $ for cleaning after I booked and paid. We weren’t allowed to use the pool etc that was advertised either.

Partner

2/10

Poor

10 Mar 2026

Haileey

The online photos are a lie!! The place is ghetto! Bed is from 2016, no dishes, not made for 5 people, mold in the bathroom, door paint is coming off, lamps broken, a dead rat in the elevator light, no manager, sofa is filthy! Burn holes in the blankets, cupboard burnt, no coffee
pot, 2 plates, 2 cups, dumpster outside was over full

Family_with_children

2/10

Poor

09 Mar 2026

Christian

Please take this listing off your platform. There was blood on the pillows and bodily fluid in the restroom.

Friends_and_family Family

2/10

Poor

07 Mar 2026

gabriel

One of the worst hotel experiences I’ve ever had .I would never recommend nor stay again

Partner

2/10

Poor

05 Mar 2026

Kyle

When I checked in there was no one at the front desk and I hadn’t received my room number or code so I had to make a phone call to get it. I checked in later at night and left early in the morning and there were people hanging out in the parking lot smoking, walking dogs, etc. just didn’t feel safe. Also saw roaches in my kitchen

Self

6/10

Pleasant

05 Mar 2026

Katherine

As soon as I walked in a roach ran across the floor, the bed is hard as a rock. The flor was crummy and dusty

Friends_and_family Family

4/10

Poor

03 Mar 2026

Victoria

No one at front desk, check in was a nightmare. The room I paid for wasn’t available so I ended up leaving and getting a refund. Room was nice but beds were not comfy and blanket were scratchy. The lobby had nice things but the overall feel of the hotel is old and dirty

Family

2/10

Poor

03 Mar 2026

Colten

I did not stay here. Unsafe and unsanitary. The entire place was disgusting. No one at the front desk. Took nearly 90 minutes to get checked in and they did not verify me. Worst hotel I’ve ever been. Fortunately I did not stay here

Friends_and_family Family

6/10

Pleasant

03 Mar 2026

Grecia

the room was nice, it had a weird smell but we didn’t stay long as we were just driving by.

2/10

Poor

01 Mar 2026

Amit

First off its not a hotel as Expedia would have it. Secondly, the room suggests its 2 king bed accommodation while there were 2 doubles. And then there are a series of the quality of stay. Starting with the check-in process where no one was available at the front desk, broken chair, broken sink, non working kitchen appliances, and a series of other things. I don’t know what qualifies this place for a 3.5 star rating, I would suggest stay away from this place and recommend expedia to strengthen their screening process before they advertise a place as such a star rating.

Family_with_children

8/10

Excellent

24 Feb 2026

Madeleine

The room was not spotless. We opened the cupboard only for a gallon of empty Bacardi plastic bottle to fall out. Guess they forgot to clean that area so dishes were skeptic to use

Family_with_children

10/10

Exceptional

23 Feb 2026

Olgy

Beautiful only expensive sometimes

Friends

10/10

Exceptional

23 Feb 2026

Olgy

Beautiful just expensive sometimes

10/10

Exceptional

23 Feb 2026

Jonathan

Great Value - spacious - clean - nice evening staff. Not much walkable for drinks/water/coffee and such so bring it to the well equipped kitchenette. bed is a little small, but cozy, and perhaps that can be fun or two. ;)

Self

2/10

Poor

23 Feb 2026

Alejandra

I would not recommend staying here. The moment I opened the door, I noticed roaches and even bedbugs. The room did not appear clean, and it made me feel very uncomfortable. Cleanliness should be a top priority, and unfortunately, this place did not meet basic standards.

Partner

2/10

Poor

23 Feb 2026

Tyler

Filthy elevator, hallways, and the worst thing! Cockroaches crawling on the walls and floor!

10/10

Exceptional

22 Feb 2026

Charles

It’s cool

2/10

Poor

22 Feb 2026

Barbara

The room did not look as though it had been cleaned...dirty sheets...man's toenail on the tv stand....cigarette lighter on the floor....cockroaches on the wall and floor! Only one washcloth and one small bar of soap in the bathroom.

Friends

8/10

Excellent

22 Feb 2026

Kalie

We had a good stay. My only concern was that when we first arrived the lock on the door was broken and the bathroom light was also broken. We let the security guard know and she said she would send maintenance to fix it the next day but no one ever came. This was concerning because I had 3 small children with me and didn’t feel comfortable not having a working lock on our door at night.

2/10

Poor

19 Feb 2026

carl

Absolutely Disgusting

2/10

Poor

19 Feb 2026

Sean

The room was pretty worn - furniture with cat scratches, cigarette burns in the couch, clean stains on the bed, windows falling apart. Overall dirty and beat up feeling.

People live in the building full time. Dogs are barking at random hours, people moving around at all hours and hanging out in the parking lot.

On the first morning I was there, I received a tow sticker on my car for backing in to a spot. I actually drove through the parking spots at night to face forward and didn’t see the signs saying you couldn’t do that until the morning. Always fun to scrape off a sticker on your windshield.

4/10

Poor

19 Feb 2026

Clara

It wasn't clear that this isn't a hotel. There was a strange smell in the room. The area seemed sketchy.

2/10

Poor

18 Feb 2026

Joseph

Room was dirty with huge cockroaches.

2/10

Poor

17 Feb 2026

Yvette

The rooms had roaches in the microwave and room. Tried to get help and the staff was gone all night didn't answer the phone. Did not help i had to leave and book another Hotel. When we where leaving. I told the girl at the front desk .who had finally showed up and she didn't even care. She didn't even apologized for the inconvenience.. i would definitely not recommend to anyone.

Business_and_leisure Family_with_children

6/10

Pleasant

16 Feb 2026

Amanda

The carpet had carpet cleaner that had not been vaccumed. The couches were stained and some of the towels appeared to have been previously used.

Friends_and_family Family

4/10

Poor

15 Feb 2026

Stephen

This place isn’t the greatest. We were in an upper corner room and the noise from the freeway and intersecting roads was absolutely terrible. The street in that are sounds like it is used for a drag strip all night long. There are motion activated switches in common areas of the room which continually activate near the couch bed if it is not covered up. The room is in a stage of needing cosmetic updating to repair holes in the walls and stains on the walls and ceiling. The entry to the hotel seems relatively decent until you get into the uncleared elevator with food crumbs and debris in the tracks and crevices….oh and the constant smell of marijuana in the elevator at all times of the day. They allowed a guest to have a 100 lb dog that was aggressive when walking within 30 feet of it and also barked late at night. Their written policy is dogs allowed to 35 lbs. this dog was 3 times that size. The parking lot seemed continually habituated by random people and did not necessarily feel safe early morning or late evening. The staff was friendly and accommodating at check in. I would not stay here again at any price.

Leisure Friends

4/10

Poor

15 Feb 2026

Brandon

Room was neglected and missing amenities like iron and coffee pods. Towels were stained and the pullout mattress’ sheets were completely dirty. Blow dryer didn’t work. Lights flickered repeatedly.

Leisure Partner

2/10

Poor

12 Feb 2026

Sheldon

Our room has a weird smell to it. Wouldn’t recommend this place to anyone.

Friends_and_family Friends

4/10

Poor

08 Feb 2026

JOHN

Room was not clean and had damages. Dog barking throughout the day. Smell of weed from the outside through the main lobby and down our hall.

Partner

4/10

Poor

07 Feb 2026

Robert

Won't be back. Room was loud as it's on the corner of 2 major roads. Killed 3 small roaches in the room. Pillows were flat and pointless. un-explained spots on the head board. \"Clean\" towel had dark spots on it. Could hear conversations from adjoining rooms, little to no sound proofing.

Business Partner

2/10

Poor

06 Feb 2026

Lydia

Roaches no bath towel and a leak from above room and no mantince in building at time to assist any of the other activity with this unit in case of a problem with the inside of your unit and I have a good feeling that this will be an issue for my payment to be reimbursed for the ridiculous price of the room for a dump

10/10

Exceptional

05 Feb 2026

kathy knight

Nice and big room

Leisure Family

4/10

Poor

02 Feb 2026

Dustin

Dogs in multiple rooms barking all night. I was told the issue would be resolved but it never was.

Self

2/10

Poor

02 Feb 2026

Clarissa

The roaches and shoe string holding the shower head together were a nice touch. Smelled like smoke and pot. The swimming \"pool\" is about as big as hot tub. The blanket was a thin as a sheet.

Friends_and_family Family

2/10

Poor

01 Feb 2026

Edgar

Both rooms were dirty and had cockroaches. The beds were dirty and had to request for new sheets, they took a very long time to do so.

Friends_and_family Family

4/10

Poor

30 Jan 2026

Juanita

There was no receptionist to help us register it took the security one hour to get someone to help is. Megan was really nice and helpful but there was nothing she could do. Never again will I book there again, plus you guys charged us $35 dollar more, that's a total rip off!

Friends_and_family Family

2/10

Poor

24 Jan 2026

Daniel

Very bad experience. Room was dirty and bugs on the floor, holes on the wall and to top it off toilet didnt work. I wouldnt recommend it to no one. Hallway smelled like pot as well.

Business

10/10

Exceptional

24 Jan 2026

Florinda

Staff was superb.

4/10

Poor

24 Jan 2026

Tom

The room was spacious and cozy on first appearance however, the windows were very thin and my room faced the main road and I heard every car that went by like they were driving through my room.
The light over the vanity was on a motion sensor and every time I rolled over in bed the lights came on.
Lastly there were a couple bugs walking around day two and when I woke the final morning there were bugs everywhere. I was a little disgusted and felt I needed to leave asap. sensor and every time I

Friends_and_family Family

2/10

Poor

22 Jan 2026

Gwendolyn

Rooms were in terrible condition with a cracked tub, food/debris in air conditioning vents, stained furniture, many cracked, broken, & chipped items in rooms. Couldn’t sleep and didn’t use sinks or showers. Waited for staff to arrive so that we could check out after sending pictures with complaints and now fighting for refund for the charge for the time we did not stay there. Would not recommend. We were very uncomfortable there!

2/10

Poor

22 Jan 2026

Arunothai

The hotel was not cleaned and the smell was not good at all.
The bed was so dirty, a lot of dog hair.

Business_and_leisure Family

2/10

Poor

21 Jan 2026

howard

I never stayed there was no room available need to get my refund or credit for that reservation.

8/10

Excellent

07 Jan 2026

Jesse

It was great

Partner

6/10

Pleasant

28 Dec 2025

Shea

The door struggled to close and could be pushed open a lot. There were no extra towels available when needed. The AC worked well the wifi was good the fridge worked well. Not a hotel experience by any means and not a bad experience either. I would say the amenities are there although it doesn’t feel the same way it appeared when advertised. Very friendly maintenance staff, front desk was confusing— highly recommend having someone to man the desk in more of a hotel fashion or be more specific as to what the property has to offer. Thank you for having us, it was not what we expected.

Business_and_leisure Family

2/10

Poor

26 Dec 2025

Jaime

I have never been more disgusted in my life by the condition of the room I was given and then given a replacement room that had roaches actively running around in different areas! And then to be completely dismissed by the girl at the front desk, this hotel should be shut down they are not providing clean and habitable lodging. It’s so wrong!

Business Partner

2/10

Poor

13 Dec 2025

Julia

My family and I had a terrible experience. There were live roaches, standing dirty and moldy water inside the dishwasher, and broken glass on the floor. The mattress had multiple stains, and the bedsheets were clearly not cleaned. There were crumbs throughout the unit, including underneath the sofa and bed, along with leftover food and debris. The photos were extremely deceiving. I would not recommend this place to anyone—it was absolutely disgusting.

2/10

Poor

11 Dec 2025

Richard

super dirty, I left and booked a room elsewhere

Business Pet

2/10

Poor

05 Dec 2025

Kambreal

The front desk was closed and they made me waste an hour to try to get in using their portal which did not work and the foreign lady was not courteous nor was she professional. Her thick accent was a barrier and she just made me never want to come back.

Partner

2/10

Poor

05 Dec 2025

Maritza

The room was disgusting I asked to switch rooms the night I got there and was not able to be done I went downstairs there is no one at the front when I finally saw the lady in the office she was rude and disrespectful I will NEVER come here ever again I had to sleep full clothed and with a shirt over my pillow due to the nastiness of that room the room smelled terrible a whole bunch of drug addicts walking around and I was terrified!!!! The smell was something I could not get over I didn’t even stay my full trip because of how bad this “hotel” was would not recommend I felt like I was in a half way house!!!! Definitely a waste of money!!!!!!!!!! I could’ve went somewhere way better than here ! DO NOT STAY HERE!!!! Also they don’t give you any new towels I was told I had to WASH MY OWN TOWELS!!!!!!

Business Self

10/10

Exceptional

04 Dec 2025

Barry

Nice place