Name: Residence Inn Phoenix Mesa
Address: 941 W Grove Ave, Mesa, 85210, US

8/10

Excellent

15 Jun 2026

Joshuah

Room was nice

Family_with_children

10/10

Exceptional

09 Jun 2026

Kean Hoo

Very roomy, clean, maybe put a bottle of lotion would make it better.

Self

10/10

Exceptional

29 May 2026

Kristi

The staff were great!! The breakfast was very nice and the eating space was large. It was so nice to have a kitchen to prepare small meals in. Would definitely stay there again.

Family

10/10

Exceptional

25 May 2026

shawn

Very nice place to stay with great staff. Our toilet needed some maintenance, and it was fixed within 10 minutes.

Partner

8/10

Excellent

15 May 2026

Gus

Nice clean property that was conveniently located off the expressway.

10/10

Exceptional

04 Apr 2026

Soledad

Everything was great, other than the woman who checked me in didn’t bother to look at me, as she said she’d be with me in a minute. While I waited to check in, a gentleman reported to the front desk that towels at pool needed replenished. Front desk woman told them she’d be with them in a minute again without looking up. Then a couple hours later we went to the pool and there were no towels available. Other than that, everything was great. Clean hotel with nice areas to relax at the hotel and nice rooms.

10/10

Exceptional

15 Feb 2026

Mayra

Good

2/10

Poor

05 Feb 2026

KELLI

Room

Leisure Family

10/10

Exceptional

01 Feb 2026

Christine

Front Desk was awesome! We were able to get an early check in and a late check out.

Leisure Partner

6/10

Pleasant

20 Dec 2025

Ganesh

Smelly common area

Business

8/10

Excellent

25 Nov 2025

Cristina

Good

Leisure Family

10/10

Exceptional

24 Jul 2025

Joan

3rd time we have stayed at this location
Even under construction the staff was attentive, friendly, helpful and professional.

Friends_and_family Family

2/10

Poor

21 May 2025

susan

Tv not working rude people

Tv did not work in bedroom.

Self

6/10

Pleasant

28 Apr 2025

Christen

Didn’t know it was under construction

Currently under construction, safety door didn’t lock, old furniture, needs new pillows, thermostat is confusing, only had two spoons in drawer, & tub faucet leaked all night. Front desk staff were very friendly and accommodating.

Self

4/10

Poor

21 Mar 2025

Richard

I arrived late to check in with my boyfriend to a room with a singkle king bed. It was very apparant that the late night clerk did not think it was appropriate for two men to be sharing one bed as he repeatedly implied that something was improper and expressed his diaapproval.

Leisure Partner

10/10

Exceptional

26 Feb 2025

Danielle

Breakfast was great the rooms were exactly what we needed

Friends_and_family Family

10/10

Exceptional

11 Feb 2025

claudio

Excelente

10/10

Exceptional

31 Jan 2025

Marqueza

Staff are super friendly and very helpful. The room is beautiful and very clean!

8/10

Excellent

26 Dec 2024

Wayne

breakfast was adequate and staff was very nice and the room was average

10/10

Exceptional

23 Nov 2024

cecil

Nice kitchen

8/10

Excellent

08 Aug 2024

Rich

Quick and easy check in. Friendly staff.

Business_and_leisure Self

8/10

Excellent

20 Jul 2024

Angela

Good place to stay

Leisure Self

10/10

Exceptional

25 Jun 2024

Himelda

Absolutely loved it

Business Partner

10/10

Exceptional

12 Jun 2024

Valentin

Beautiful hotel great breakfast

Everything was excellent except that the bath tub had some stains. Still looked kind of clean but the stains were not attractive and have you confidence in the cleanliness.

Business

6/10

Pleasant

01 Oct 2023

Angela

The Engineers dropped the ball in the main public area, the Elevator. It doesn't look like they PM it in months, It needs to be painted. The carpet was very worn and the ice machine was loud in my room, but other than that the stay was great.

10/10

Exceptional

25 Sep 2023

Sofia

Enjoyed our stay!

Leisure Family

10/10

Exceptional

07 Aug 2023

Vickie

Very nice and clean property. Staff was very helpful and friendly.

Leisure Family

4/10

Poor

30 Jul 2023

Netrisha

Over rated

Hotel seemed out dated for a marriot. You would think any marriot hotels are 5 star rated. This one was 2 star...same rating a motel 6 would get. The double room suite wat congested overloaded w furniture that seemed unnecessary n cabinets are out dated.

Friends_and_family Family

2/10

Poor

19 Jul 2023

Michael

Smallest queen bed I have ever been in. You may advertise it that way, but a tape measure says it a double.

Leisure Family

10/10

Exceptional

15 Jun 2023

Denise

Residence Inn Phoenix/Mesa, AZ

I had requested a top floor room and they gave me a room on the top floor. Given they only have 3 floors. Also I had told them it was my Anniversary and they had left a card, some bubbly, and glasses for us.

Partner

10/10

Exceptional

12 Jun 2023

NIGEL

Everything was very easy and relaxed
Great helpful staff everything clean
Great location

4/10

Poor

27 May 2023

Elizabeth

Not as expected at all. More like an old Motel 6 than a Marriott property. Hallway smelled like rot. Really wondered if something was dead in the wall.
Staff kind but limited in what they could do.

Business_and_leisure Family

8/10

Excellent

22 May 2023

Jim

Excellent buffet breakfast.

Business Self

8/10

Excellent

17 Apr 2023

Dan

Clean and comfortable

The room was great the only complaint I had was, the pull out bed in the couch could use a longer one it's kind of a short bed and have a better mattress and as like with every other Hotel shower more pressure would be great

Friends_and_family Family

4/10

Poor

03 Feb 2023

James

Dated. Carpets are older, therefore not clean. Paint on doors chipped. There was glue or substance oozing out of tiles in kitchen area. Had to be moved to another room. Not much greater.

Leisure Partner

8/10

Excellent

23 Dec 2022

MANUEL

Great room, good breakfast.

Business Family

10/10

Exceptional

22 Dec 2022

Virginia

Cleanliness and pet friendly.

Business_and_leisure Pet

2/10

Poor

05 Dec 2022

James

I liked that it had a kitchen. The property needs some TLC. We went to check out the pool area when we arrived and the hot tub was empty/out of order. The next day they were installing plywood over the hot tub and the pool area was now closed because of a faulty gate latch. There was dog poop all over the property, our room had a faulty microwave, rip in the carpet, and problem with the kitchen tap. I expect more from Marriott resorts.

Business_and_leisure Partner

10/10

Exceptional

26 Sep 2022

Nick

How nice the front desk person Mia what a friendly kind helpful person.

Leisure Family

10/10

Exceptional

06 Sep 2022

Sabrina

We where in town for my daughter wedding my whole family stayed here. The staff was awesome and close to frys and Wal-Mart would stay aging

Leisure Family

10/10

Exceptional

25 Apr 2022

Jose

This is the opposite of a motel 6. Great clean room and service.

Leisure Partner

8/10

Excellent

17 Apr 2022

Verna

Enjoyed my stay in a spacious studio apartment with kitchen facilities.

Leisure Self

4/10

Poor

27 Mar 2022

DAVID

CARPETS ARE FILTHY.
NOISY FLOORS CREAKING ABOVE.
NOT WORTH PRICE FOR ROOMS.
EXPECTED BETTER BREAKFAST BUFFET.
WILL NOT STAY THERE EVER AGAIN!

Leisure Family

8/10

Excellent

11 Mar 2022

Shaun

Decent hotel but expensive in March

Our stay was fine. The staff were friendly and efficient. The room and public areas were clean. Pool area good. Only criticisms would be that breakfast finished at 9 during the week and 9.30 at weekends. It would be better for people on holiday for breakfast to finish later! Also a lot of single use plastic and polystyrene was used at breakfast. This could be improved I'm sure to be kinder to the environment.

Friends_and_family Family

10/10

Exceptional

08 Mar 2022

Roy

This is a wonderful place to stay for a week. The price was very reasonable and the everything was outstanding.

Leisure Partner

8/10

Excellent

05 Mar 2022

Pardeep Singh

Overall good experience. Disappointing that the hot tub didn't work. The rug is getting old and worn looking. But otherwise enjoyed our stay.

Leisure Partner

10/10

Exceptional

16 Feb 2022

Ryan

The front desk staff was so nice friendly and informative. Thank you

Business_and_leisure Family

8/10

Excellent

10 Feb 2022

THERESA

Powdered eggs for breakfast. No individual shampoo or lotions.

Leisure Family

10/10

Exceptional

07 Feb 2022

Terry

Comfortable, quiet close to everything.

Partner

10/10

Exceptional

28 Dec 2021

Christina

Nice home away from home.

We had a great vacation stay. Room was comfortable and clean, well equipped and spacious. The breakfast was pretty much what you would expect for buffet, but it was tasty, especially the mini waffles! Staff was friendly, especially at check in. We arrived close to 10pm and someine assisted very quickly. Hotel is close to highway and several restaurants. Area seemed safe.

Partner

6/10

Pleasant

03 Dec 2021

weihong

sound insulation is bad, you can hear people walking on your roof( upper level)!

Leisure Family

10/10

Exceptional

02 Dec 2021

Jeffrey

Staff there are so nice. Love this place. The jacuzzi was cold but I bet they have that fixed shortly.

Partner

8/10

Excellent

01 Dec 2021

Dean

Standard Residence Inn. Room was standard, clean. Breakfast was good, Breakfast (including coffee) was immediately put away at 9 am, coffee could have been left out. Ran out of yogurt day before Thanksgiving. Good value proposition, I'd stay there again.

Friends_and_family Family

10/10

Exceptional

27 Nov 2021

Reuben

The sales manager Roy was very helpful he deserves a promotion and the reception ladies can’t recall their names but they were wonderful.Would recommended long stay travelers

Business Family

8/10

Excellent

16 Nov 2021

FRANK

We requested a handicap room and was told the room given us was just as good. Shampoo rack was off the wall and sitting on the corner of tub. When I tried to use it I slipped and fell in shower. Luckly I was not hurt. No ice cup in freezer, so was unable to make ice.

Leisure Family

8/10

Excellent

16 Nov 2021

Venus

First Trip

It was a good experience overall. The whirlpool was not operable. The hall carpet had a horrible stinch. Otherwise, the property was very nice and clean.

Partner

8/10

Excellent

13 Nov 2021

Mark

Great location

Location has relatively close access to freeway and restaurants. Breakfast is great. Rooms are comfortable. Mattresses are very comfortable. Kitchen is a great feature for extended stays.

Partner

2/10

Poor

08 Nov 2021

Martha P

Terribly Disappointed

Most disappointing Stay I have ever had at a Marriot. . 2 Weeks before our Reservation I called and asked for Handicap Accessible - We were told that the room could not be saved for us. We called at least 10 Times between 1:00 PM & 5:30 PM - Trying to reach the front desk to remind them we could really use a Handicap Room for our 88 Year old mother & that my Sister may arrive before us and if they could check her in for me - The phone was never answered during this period of time. Unfortunately - We did not get a Handicap Accessible Room.
When we walked into the room - it smelled musty and moldy. After having dinner - My sister and I tried to go Swimming and use the hot tub - The Gate on the East Side of the pool is not working / it looks like it is about to fall off the wall. You can tell it has been broken for awhile - There was not a sign to let patrons know the gate was not working. When we got in the pool it was a little chillier than expected and we went to get into the Hot Tub - I was not working - it was cold and jets were not working. When back in the room we noticed in the bathrooms the corners behind the doors were not clean.
I understand that Breakfast is over at 9:30 AM But this Morning Sunday 11/07 I heard one of the Kitchen staff tell a Patron to Move out of the way (Not Excuse me Please - not I am sorry can I get in there please) Just Move out of the way. I have More to say / I will be sending a email 928-386-4190

Friends_and_family Family

2/10

Poor

03 Nov 2021

Verified traveler

Great hotel bad customer service.

Have stayed here many times before covid. Will no longer stay here. Through the app i specifically paid for a room that was seperated from the living room by a wall. Meaning it was a 1 bedroom with a living room. I needed the room because my husband and I were both working and it can be difficult at times working in the same room. Upon check in no one ever mentioned that they could not accommodate us. Once we got to the room we noticed it was just a suite meaning the kitchen, living room and bedroom was just an open space. So I called the front desk and they basically said it wasn't there problem since I booked through the app. Call hotels.com who called the hotel and told them to call back the following day. Seriously? What good would that have done. We were only staying 1 night. Horrible customer service. They lost a long time customer who referred many people here.

Partner

6/10

Pleasant

27 Aug 2021

Karen

If you don't mind Prostitution, give it a go

The place was ok, but because we had a little dog, they put us in the most rundown area of the whole property. We had to sleep in worn-out beds directly across a room that had several prostitutes each night. They were coming and going out of the room. It was disgusting. We did not have a safe in our room as promised either.I complained to the front desk and I feel we should have been compensated for the nearly $300 we spend for the two nights

Partner

10/10

Exceptional

21 Aug 2021

Verified traveler

Friendly staff!

Business_and_leisure Family

4/10

Poor

03 Aug 2021

Verified traveler

The room was very spacious, easy to find, and the bed was comfortable. The breakfast was good..hot and allot to choose from.
The dishes had to be washed before we could use them, their was hair on the folded clean sheets for the pull out bed, the pool wasn't clean until our last day their, and as I was loading our truck to check out I got locked out with half my belongings still in the room (along with my phone).
Other then that it's a nice, quiet stay.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2021

Verified traveler

I liked the bed it was very comfortable.

Business Self

2/10

Poor

05 Jul 2021

Verified traveler

Dirty and run down. Severely lacking service. Staff encountered were friendly but unable to assist. Had 2 bedroom suite for 4 adults and the kitchen was only outfitted with enough glasses and utensils for 3 people. No maid service unless you request the day before. Towels not replaced when left in hallway as directed. Garbage all over the parking lots and hallways. Only saw a cleaning person once. Literally. This place is dirty. We requested to move to s as clean room and were told we had The last suite in the complex. I don’t buy it. Several things in the room were broken. Drawers. Toilet. Sinks don’t drain and we had to clean the funk ourselves. Backup bedding had HAIR on it like they don’t even change sheets. I’m not even kidding. The actual bedding appeared clean and beds were comfortable except the broken footings at the bottom. Definitely don’t recommend this hotel.

Leisure Family

10/10

Exceptional

29 Jun 2021

Verified traveler

this was a very nice place to stay I thought the pool was awesome it was a very relaxing time and at a good price

Business_and_leisure Self

10/10

Exceptional

22 Jun 2021

JESSE

Very nice place to stay ,

very friendly staff from check in until check out. Easy check in as i was in and out and able to get too room quickly because i have just drove 1200 miles and was ready for shower and bed . will definitely come back , only downside is the thermostat is preset to shut off if it doesn’t detect motion , where i woke up a couple times because air shut off warming the room a bit but other then that excellent stay definitely will be back

Business

8/10

Excellent

15 Jun 2021

Stephen

Family get a way

We had an enjoyable stay, the room was clean and well maintained. The area was quiet, we were able to sleep well without any loud interruptions.

Friends_and_family Family

10/10

Exceptional

01 Jun 2021

Verified traveler

Aside from the full parking, from great friendly professional and happy staff to awesome clean room

10/10

Exceptional

23 May 2021

Allison

Comfortable and Quiet

The hotel was clean and well stocked. Love that our room had a full kitchen and sitting area apart from the bed and bathroom area. Staff was friendly and quick during check in, check out, and breakfast. Quiet rooms without lots of noises from other guests.

The bed was not very comfortable with a large depression in the middle for you and your bedmate to constantly roll into. The shower drained so slowly that after 5 minutes, you were standing shin deep in soapy water. The tub finally drained an hour after our shower.

In general great hotel! We would stay here again!

Partner

10/10

Exceptional

22 May 2021

Verified traveler

Everything i need is here including laundry

Leisure Partner

10/10

Exceptional

16 May 2021

Verified traveler

Was an awesome room with great amenities. Will definitely be back!

Friends_and_family Family

8/10

Excellent

19 Apr 2021

Verified traveler

The mini kitchen

Leisure Self

8/10

Excellent

01 Apr 2021

Verified traveler

Property was modern and clean. Quiet inside. Spacious room.

Leisure Pet

10/10

Exceptional

23 Jan 2021

Adam

Great location. Friendly Staff. Had a basketball court and putting greens which was cool.

Business Self

10/10

Exceptional

29 Dec 2020

Jeff

Great holiday stay

Clean comfy quiet hotel

Partner

8/10

Excellent

23 Dec 2020

Verified traveler

Good place to stay. Amenities were good and service was good.

Self

8/10

Excellent

03 Dec 2020

Susan

Always like a residence with the extra space and kitchen.
Had a spa: luke warm and minimum, low force jets. Was looking forward to it.

Friends_and_family Family

4/10

Poor

24 Nov 2020

Ryan

Got a two bedroom sweet with a kitchen. Unfortunate no in room coffee, no silverware (even wrapped) or any sort of utensils that come with a typical suite with kitchen. Continental breakfast was a joke. No effort whatsoever. Carpet was in awful condition both in room and common areas.

Friends_and_family Family_with_children

8/10

Excellent

14 Nov 2020

JB

I like the full kitchen with oven in our suite. Since we arrived early for check-in, we were offered another suite to accommodate us, but we decided to wait. It didn’t take long before we were in our room.

Leisure Partner

10/10

Exceptional

09 Feb 2020

Mark

The Comforts of home

Self

6/10

Pleasant

28 Dec 2019

Verified traveler

The heater is too loud. Can not sleep.
People are nice.

Leisure Family

10/10

Exceptional

27 Dec 2019

Janine

Fabulous Two Nights

Had a great two day stay. Spacious room and the meet ups in the lobby for food and drinks was very nice. Employees were smiling and I felt welcomed.

Partner

10/10

Exceptional

26 Oct 2019

Gregg

Good stay

I had a great stay. The hotel I think needs an update but it was not a bad stay

Business

8/10

Excellent

26 Aug 2019

Verified traveler

The staff was very helpful on checkin. The overall condition was a little tired looking (bath especially) but very functional and in a convenient location.

Friends_and_family Family

8/10

Excellent

20 Aug 2019

Verified traveler

Great for Business Travel

Super convenient for where work was located! Thanks for the great service.

10/10

Exceptional

24 Jun 2019

Verified traveler

Everything was good and I had fun with the breakfast.

Friends_and_family Family

10/10

Exceptional

17 Jun 2019

Verified traveler

The staff were all very polite and friendly
Hotel clean and tidy
Great location

Leisure Partner

8/10

Excellent

16 Jun 2019

Verified traveler

Great 2 week stay

Very lovely hotel, close by to all different towns. Room and all other areas of hotel was very clean. Helpful staff.

Partner

10/10

Exceptional

14 Mar 2019

Verified traveler

Helpful and friendly staff. Very handicap friendly. Great roll in shower. Handicap parking close to room.

Leisure Partner

10/10

Exceptional

15 Jan 2019

Verified traveler

Great stay

We only stayed one night, but most everything about the hotel was newly remodeled. So, it was all great. Breakfast was about what we would expect, and it was fine - no complaints. Room was quiet and we got a good nights sleep.

Family

8/10

Excellent

01 Jan 2019

Cheryl

Nice hotel with just a couple of small issues. The main rooms are not connected to the front desk, which is also the same area breakfast is served. Phoenix is normally nice weather, but we were there when it was in the 30’s overnight. Also, the room had a mildew smell. It was only in the entry way, but as that’s your first impression, it was a little annoying. Overall, the stay was good as we were only in the room at night.

Family

8/10

Excellent

25 Nov 2018

Steven

Overall good. The free breakfast was good. Nice that parking is not an additional fee. Rooms are specious and have nice offerings.

Friends_and_family Partner

10/10

Exceptional

16 Nov 2018

Paula

Clean and quiet. Easy to get to and close to freeway access

Friends_and_family Partner

8/10

Excellent

27 Oct 2018

Katherine

The hotel room was great. The pool was not heated which was a bummer for the kiddos that stayed for a team tournament - too cold for them to swim. The hotel rooms weren't attached to the lobby (had a separate side entrance) which was a bit strange. The service was great though and the room was clean.

Family

4/10

Poor

24 Oct 2018

Javier T

Xyz

Pool was very dirty and freezing. Front desk service does not service the customer

Family

10/10

Exceptional

05 Oct 2018

Harold

Rekindle

Spacious room with direct access to parking. Local restaurants within walking distance. Great services.

Partner

10/10

Exceptional

24 Sep 2018

David

CLEAN, COMFORTABLE, AND ENJOYABLE STAY

I chose this hotel as it was about midway between the airport and where my family lives. Access to the hotel was extremely easy and not far off from the 60. My initial experience was met with a wonderful lady at the desk who presented herself in a professional manner, provided good information for me on my first trip there. Accessing the room was easy, entering the side door, accessing the elevator to the 2nd floor and into the room. The room was clean, presentable, and if I were staying an extended period, would have been a welcome as it had all the necessities for an extended stay. The bed and pillows were comfortable without being too soft or feeling as if I were sleeping on a slab of stone. Controls for the air conditioner were easy to change to a more suitable temp. The hotel had it on the cool side, but I can understand for travelers not accustomed to Phoenix' temperatures. The only thing that was a drawback was an odd odor when entering the building. Nothing overpowering, just strong enough to be noticeable and wasn't present when I went into my room itself, only in the hallways. Who knows. The breakfast is akin to most \"free\" breakfast hotels. sausage/eggs, and an assortment of many other items kids and adults would enjoy. It is near many restaurants as well as previously stated, easy to access on and off highways for travelers heading out to destinations beyond.

8/10

Excellent

08 Sep 2018

Kristian

Property was nice, clean and well maintained. Wish the fitness center was a little larger because with 2 people in there, it felt very crowded. The location was centrally located off the highway and fit our needs.
No dish detergent was provided only soap for the dishwasher, which we had to ask for twice because it was not left after the room was cleaned. Overall it was a good experience.

8/10

Excellent

07 Aug 2018

Adam

Mesa Residence Inn on Grove

Nice place to stay for a business trip and family friendly!

10/10

Exceptional

22 Feb 2018

Susan

Met up with family room was great a little expensive but overall I had a great time

Family