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Chandler Inn

Phoenix Area - AZ · United States

700 North Arizona AvenueView location

4.4/10Review score524 Reviews
Cleanliness4.6/104.6
Service5.2/105.2
Comfort4.4/104.4
Condition4.2/104.2
Location6.0/106.0
Neighborhood5.4/105.4
Amenities4.2/104.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chandler Inn

Enjoy a comfortable stay at the Chandler Inn motel, conveniently located near the Chandler Fashion Center and Chandler Center for the Arts. Our 26 individually furnished guestrooms feature amenities such as flat-screen TVs with digital programming, refrigerators, microwaves, and complimentary Wi-Fi.

The motel also offers free self-parking, a 24-hour front desk, a common area with a TV, and barbecue grills. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is available upon request.

Chandler Inn is a practical choice for those looking to explore Chandler and its surroundings, with easy access to attractions like Tumbleweed Park, the Crayola Experience, and various golf courses. The nearest airport is Phoenix Sky Harbor International (PHX).

Read more about this hotelShow less

With a stay at Chandler Inn in Chandler, you'll be within a 15-minute drive of Chandler Fashion Center and Sloan Park. This motel is 11.7 mi (18.8 km) from Arizona State University and 12.2 mi (19.7 km) from Tempe Town Lake.

Make yourself at home in one of the 26 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided on request.

Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 25 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 60.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 15 per pet, per night
    • Service animals are exempt from fees
    • Credit card charges are subject to a surcharge of 4 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Chandler Center for the Arts 1.1 km / 0.7 mi
Dr. A.J. Chandler Park 1.4 km / 0.9 mi
San Marcos Golf Course 1.7 km / 1.1 mi
Chandler City Hall 1.8 km / 1.1 mi
Dignity health AZ General 2.4 km / 1.5 mi
Jolie's Place 3 km / 1.8 mi
Tumbleweed Park 5.2 km / 3.2 mi
Chandler Regional Medical Center 5.5 km / 3.4 mi
Chandler Fashion Center 6.5 km / 4 mi
Chandler Museum 7.6 km / 4.7 mi
Golfland Sunsplash 8.6 km / 5.3 mi
Hale Centre Theatre 9.3 km / 5.7 mi
Dobson Ranch Golf Course 10 km / 6.2 mi
SanTan Village 10.2 km / 6.3 mi
Ocotillo Golf Resort 10.4 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 26
  • motel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Concierge
  • Grill/BBQ
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXE SMOKINGQUADRUPLE • DELUXE SMOKINGQUA.DX-JK

    Photos are not available for this room type.

    Chandler Inn

    QUADRUPLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Chandler Inn

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Chandler Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 45 m²SGL.ST

    Photos are not available for this room type.

    Chandler Inn

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Chandler Inn

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 45 m²DBL.ST

    Photos are not available for this room type.

    Chandler Inn

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Chandler Inn

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chandler Inn

4.4
Review score
524 Reviews
Cleanliness
4.6 /10
Service
5.2 /10
Comfort
4.4 /10
Condition
4.2 /10
Location
6.0 /10
Neighborhood
5.4 /10
Amenities
4.2 /10
100 reviews shown
10/10
Exceptional
04 Jul 2026
Michael
Everything was great
Self
10/10
Exceptional
14 Jun 2026
Julio
Love the stay and location too
Family_with_children
6/10
Pleasant
01 Jun 2026
Vanessa
It was really clean big room
2/10
Poor
10 May 2026
Dimetrus
As I entered the room, there was an unpleasant ordor that probably came from the carpet. The room was kinda run down..I really didn't feel comfortable sleeping there..What tipped the scale was the next morning there were roaches crawling all over the bathroom door and walls. I will never come here again
10/10
Exceptional
30 Apr 2026
Julio Cesar
My stay was excellent and staff very helpful
Self
6/10
Pleasant
17 Mar 2026
Blanca
It was ok
Friends_and_family Family
4/10
Poor
13 Mar 2026
Stacy
No kitchen
2/10
Poor
12 Mar 2026
Erwin
This place was disgusting and should be shut down. Seriously. Lights didn’t work. Electric outlets didn’t work. Beds hard. Room stunk so bad we slept in the car for the one night. Never ever again. This place is so disgusting!
2/10
Poor
21 Feb 2026
Leslie
Room was filthy. Did not stay ..how do i get my money back?
2/10
Poor
21 Feb 2026
Mark
The room was dirty. The bathtub hasn’t been washed out the toilet. I had to wash so I could use it. The tables they had in there were falling apart. Furniture was terrible. It was all falling apart.
2/10
Poor
15 Feb 2026
AARON
They didn’t even have my reservation. I paid extra for a kitchenette and a non smoking room but I did not receive a kitchenette and there was some random odor that could have been lingering smoke. There’s a gap under the door that could attribute to the odor but also let in plenty of cockroaches for me to kill. They did not vacuum the entrance carpet or clean the counter tops. The sink and shower were dirty with stands of hair left over. the linens were used with hair left over the pillows. The ventilation was not filtered and I could tell this because the return was hanging from the ceiling and the supply vent was half inch off the wall.
Self
8/10
Excellent
15 Feb 2026
Veronica
Es bueno
2/10
Poor
16 Jan 2026
Jesse
Horrible! Why do you have such a place on your list? It’s like a by the hour whoring rooms. Then they kept my drivers license for security deposit and I had to drive around without identification. Who does that?? Some loitering, noisy. I guess that’s what one gets for the price. And I had to keep it because there was no refunds! Yuck!!
Friends_and_family Family
6/10
Pleasant
19 Dec 2025
Kyle
It was okay
Self
10/10
Exceptional
16 Nov 2025
Yuvia
My check in was very pleasant. Thank you Miss Linda
4/10
Poor
08 Nov 2025
Alex
Just.
A typical run down city motel period
10/10
Exceptional
16 Aug 2025
Bradley
Great
Business
10/10
Exceptional
09 Jun 2025
Arilla
Quiet area no one was to loud so I was able to rest. Good water pressure for the shower.
Business_and_leisure Self
10/10
Exceptional
28 May 2025
Nina
It was alright just wish tha room wasn't small
Self
4/10
Poor
30 Mar 2025
RICK
Has no personality, very old looking, could use a table out side of the room 114...needs a redesign ..........
2/10
Poor
03 Mar 2025
Pamela

Don't stay here

No wifi in room . Only 2 to owels for 3 people. Lights didn't work. Shampoo and conditioner open and half full
Friends_and_family Family
2/10
Poor
17 Feb 2025
Verified traveler

Poor service

I paid for a room with a king size bed and received a room with 2 full size beds. Room smelled musty upon entry, light switch next to door did not work, I had to hunt around the room to find a light that would turn on. I was not informed that there would be a $20.00 deposit for a key card that did not work and had to be reloaded. Attitude of employee was poor. We will not be recommending this facility to our worst enemy.
Partner
8/10
Excellent
05 Feb 2025
Lula
Was fair price but not much amenities. Like complimentary breakfast, pool, fitness room, etc...
Leisure Friends
4/10
Poor
02 Feb 2025
Thea
No personal interaction as attendant refused to speak in person. The internet was very poor and limited. I was put in handicapped room that I did not request. The shower was broken at the handle and sprayed water everywhere. The parking lot was full of vehicles that were not booked in the rooms but people were walking away towards other areas.
Leisure Self
10/10
Exceptional
13 Dec 2024
Monte
Friendly. Cheap. Clean.
Business
2/10
Poor
09 Dec 2024
Verified traveler
Extremely rude staff most hotels check in after 3:00 check out at 11:00 this hotel check in after 4:00 check out is at 10:00 no wi-fi as they say cockroaches in the rooms very dirty
Friends_and_family Friends
2/10
Poor
09 Nov 2024
Crystal
My sister had to call the office three times just to have someone bring us new bed sheets. The reason because the sheets on her bed had stains on them. Then when they did bring them didn’t even hand them to me or my sister hand them to my son because he was scared of dogs. Then we take the sheets off to change them just to see that the bed is all stained too. On both of them had stains really bad. Won’t stay there again ever.
Family_with_children
10/10
Exceptional
07 Nov 2024
Kelley
Very clean and the night staff was amazing!!
4/10
Poor
06 Oct 2024
Athina irene
Room smells and for 100 bucks we got dirty towels stains on sheets roaches on the walls
Business Partner
2/10
Poor
30 Apr 2024
Verified traveler

Bad Place. Rude Staff

Rude and ill-mannered staff. Misleading customers. Providing rooms without light and then not giving refund. Don't even go for free.
Business
4/10
Poor
16 Apr 2024
Gabrielle
Mold in the AC unit, dresser drawer was broken, dingy, & very out dated.
My husband called earlier in the day to check in early & the lady told him since his name wasn’t on the reservation she couldn’t give him any information. So I called & was told a strange man recently called with the same last name and it was suspicious. I was also told check starts at 4pm & not any sooner.
Leisure Partner
2/10
Poor
07 Apr 2024
Angele
The rooms were disgusting. The comforters were full of cigarette burns the toilet did not flush. Unprofessional staff. Would not recommend to anyone. This place is not worth it. You will be highly disappointed.
Leisure
8/10
Excellent
06 Apr 2024
Daniel
It's a basic Motel, however clean and the staff was helpful.
Business_and_leisure Family_with_children
2/10
Poor
06 Apr 2024
Angele
Front desk individual was horrible. I made a second reservation and staff still made me check out at 10 am and return at 4 pm. I purposefully booked for a second day at this run down place in order not to have to do this. She or it was completely rude and condescending. I would not recommend this place to my worst enemy. Holes in blankets toilet barely works very noises place. Traffic at all times of night. Guests out and loud all times of night. Very disappointed in staff and fraudulent advertisement. Highly disappointed.
Friends_and_family Family
2/10
Poor
31 Mar 2024
Denise
He said it was horrible
6/10
Pleasant
28 Mar 2024
Ann
Trash all around the grounds. I was nice that there was a green area behind the facility to walk my dog. It is an older property. Room was dimly lit. Mattress could be replaced. However, it was a 2 star, so expectations were not high for the price.
Business_and_leisure Pet
2/10
Poor
19 Mar 2024
Bruce
Their was no hot water for 4 night's.
Their was N
nats in the room. Floor was grimy and dirty, The bed was at least 15 years old, gagging in the middle. No compilation for the lack of hot water.
Business_and_leisure Friends
4/10
Poor
18 Mar 2024
Tracey

Do not recommend

We registered for a king bed, ended up with a double. My husband is 6 foot 6. He needs a larger bed. Internet was in and out. Room faced the street and between the noise of cars and the awful bed we did not sleep. For the price you would think it would have been better. Do not recommend, will not stay again.
Business
10/10
Exceptional
17 Mar 2024
Rhonda

Best rest ever

It was nice and quite. Got a real good rest.
Partner
4/10
Poor
14 Mar 2024
Cathryn

Eww

Check in was easy. Got to the room and noticed there was what appeared to be feces on the wall. Check the bed sheets and one had blood on them. The other had mold stains. The pillows were nasty. The mattresses appeared to have been treated from past bed bugs. There is little blood spots all over them. The bathroom door did not shut. The guy working in the front desk was very apologetic, brought new sheets and clean the wall. Overall it's just the cleanliness issue. The baseboards and the corners haven't seen a rag in a while.
Friends_and_family Friends
2/10
Poor
02 Mar 2024
Denise
I checked the matress for bedbugs, because I knew it was only a 2 star motel.As I lifted the corner of the bedding I saw a 2 foot by 1 foot blood stain! I could not lift the bedding anymore, for fear of what I would see! Did I witness the results of an old murder scene? Also, there was an issue about the bathmat.They stole $10 from my deposit for a 'stain' on the bathmat that I had noticed upon our arrival, but chose to ignore. This is THE WORST motel/hotel I have ever encountered. Expedia should delete this motel from their choices for their clients.
Leisure Partner
2/10
Poor
26 Feb 2024
Nick
The overall state of the room was closer to a health code violation than it was a $100/night room. The bed was slumped, the box springs underneath were compressed, the shower had aluminum tape covering the overflow drain port, the curtains were as dirty as the floor (which was sticky and stained beyond telling what pattern it used to be), the desk chair was torn/stained/gunked enough that its only served purpose was propping under the door handle to make sure it couldn’t be turned (because the lock was iffy). The shower only got to be about tepid, not hot. The cover for the bed looked and felt like it used to be an old curtain. The WiFi didn’t work, and the tv channels were spotty at best.

I am a retired combat veteran. I’ve slept in my fair share of dumpy locations. This was absolutely not worth the cost that I had to pay. The ONLY redeeming quality was that I wasn’t sleeping on the ground out in the open.
Business_and_leisure Partner
2/10
Poor
19 Feb 2024
Rayola
I did not end up staying as when I arrived there was no one at the office or I would have demanded my money back. I was approached by several men while I waited for office attendant, wanting to know if I needed to buy drugs. I left the area as soon as this happened, and I would advise you to investigate this property and remove from you listing of options. The photos appear just lovely and in real life it is a dangerous area as well as filthy, Run down and not at all what an overnight motel should be. One room had the door open and they were selling used tires, tools and Gosh knows what else. I feel that I was mislead by the photos on your website and you have ripped me off for with an un refundable property. So as a customer I went down the road to Good Year AZ and stayed at Super 8 Wyndham property. I looked it over before committing. Nice and clean. I have no need for a fancy hotel but for goodness sake it should be clean and safe if you're taking my money. I will pursue my refund for the Chandler Inn, It is the least you can do. Again I say someone from your corporation should really put some eyes on the Chandler Inn
Family
2/10
Poor
19 Feb 2024
Travis

PLEASE; save your money + health! Do not come!

When I first checked in at 7:30pm, the lady working the front was nice and pleasant to me. However, at 10pm I believe the shift changed and another employee started patrolling the grounds. I was smoking by my car in the parking lot and she was extremely hostile, saying I couldn't hang out in the parking lot and needed to get back in my room.

Once she saw there was another person with me (online it says up to 4 guests, she became extremely cross with us and immediately kicked us out of the room. She wouldn't make eye-contact with us, or even give me her name OR look at me! However, she did stand in the open doorway smoking a cigarette right into our non-smoking room. She ended the experience by personally making fun of us, saying \"You're like what, 30? Learn how to f-word read the contract\". Extremely vulgar language, and attitude.

I would never stay here again, even if the rest of the world was on fire.
Friends_and_family Friends
4/10
Poor
17 Feb 2024
REBECCA
I didn't like this hotel for the following reason:

1. The lobby has been locked day & night. I had to stand outside the office and waited in line to check-in, it was so cold and dark; I was only lucky that it didn't rain at the time.

2. On this cold night, the two-queen-bed room I checked-in only had twin sized blankets, with no comforter to cover me. Also, there were only one set of towels.

3. This hotel used to provide continental breakfast, but now, by the excuse of Pandemic, it stopped providing, not even water for drink! On the other hand, its charge for staying is a lot much higher than it's worth.

*** However, its staff worked by the registration desk was an excellent employee -- he patiently listened to my complaints, apologized for the hotel conditions and showed his understanding, and then he came to my room twice to both fix the lamp and bring over a lager-size blanket I had requested. I'd like to say, he should be rewarded and promoted for his great job performance! He was the only reason of the positive score I’d like to rate this hotel!
Leisure Self
2/10
Poor
10 Feb 2024
Kerry

Filthy

This place is disgusting only stayed about 10 mins Blood on the sheets & pillows The sheets obviously had not been changed in quite some time & the room smelled horrible Thankfully I was able to get a refund I would never recommend this Motel Needs to be condemned
Friends_and_family Family
2/10
Poor
02 Feb 2024
A. Nick
If this place is 4/10 then sleeping in your car is 5/10. They only allow lapdogs so don't think they're actually pet friendly. In fact, they're not even friendly.

6/10
Pleasant
02 Feb 2024
Alan
Water was lukewarm and wanted to take a hot bath.
Leisure Self
4/10
Poor
19 Jan 2024
Ranee
Disappointed the WiFi was not working and was told my the front desk a courtesy would be credited to my credit card upon checkout and didn’t receive credit of any kind.
Leisure Partner
2/10
Poor
15 Jan 2024
Errick
I was in the area for work. Left for work at 4am, returned on my 9am break to get my things and check out. There was nobody at the front desk only a sign saying be back in a minute. After waiting 5 minutes I had to leave so I wouldn't be late. I can back after work around 3pm only to be told I can not get my $60 deposit because I did not get it before check out time of 11. I will be taking this matter further.
Business
4/10
Poor
10 Jan 2024
Daniel
Decent for the price, but don't expect anything beyond what you pay for. It'll do if it's just a bed you're looking for. Microwave and fridge were the bonus!
Self
4/10
Poor
01 Nov 2023
Alan
Won't go there again
Leisure Friends
4/10
Poor
26 Oct 2023
Wes
There were cockroaches all over the room
Business_and_leisure Self
6/10
Pleasant
22 Oct 2023
fernando
The property was clean. I stayed in room 115 it was good but the sink didn’t work and one of the lights also didn’t work. But the staff was great. And they were nice and professional. You get what you pay for. It was the cheapest room
In the area. You can walk to the 7-11 and the sol tacos mexicAn restaurant which had great food. This in. Is a place an average place to stay at but overall it was good
2/10
Poor
21 Oct 2023
SANDRA
It was very dirty and it smelled bad, they also kept some of my deposit for a pillow been dirty.
Leisure Self
10/10
Exceptional
21 Sep 2023
Joanna
This place is a dump. Has bed bugs when bringing it to the office person i was kicked out and blamed for bringing the bed bugs. On top of that refused to give a refund. Call city health department due to unsanitary. Broken sink and was told i was costing them money.
Business Friends
2/10
Poor
16 Sep 2023
Stan
The carpet, walls & ceilings were nasty. The furniture was falling apart. 1901 air conditioner. The arms on the ONE chair in the room were so nasty i covered them and then threw away the coverings! Only reason stayed was nonrefundable $$
Partner
2/10
Poor
11 Jul 2023
Tina
This experience was so horrendous that we left after 1 hour!!! I waited for over 10 minutes for the staff to come to the front office, then she had me walk to the room to see if I liked it, and it had bunk beds, so we had to walk back to the office where I waited for her to assign a different room. Once we opened that door, it smelled like a motel room from the 1950’s in Vegas. Old cigarette smoke permeated every wall and surface. We went to stay there because our AC went out. It was insanely hot in that room, and after 1.5 hrs, our arms & legs were still sweating. We left & paid for a different room so we could get wm
Leisure Family
2/10
Poor
12 Jun 2023
Armando
Rude staff
Leisure Self
2/10
Poor
13 May 2023
Marcus
Room was full of roaches was filthy bedbugs
Leisure Partner
2/10
Poor
27 Apr 2023
Selena
Completely ran down especially for the price of charges. Chair held together with tape. Towel bars help up by electrical tape. Bugs. Not a enjoyable stay at all.
Self
2/10
Poor
25 Mar 2023
Rose
Not nice at all
Business Family
2/10
Poor
19 Mar 2023
Jaylin
way to expensive for there to be no lights in the room, roaches, a pungent air conditioner & a carpet that was so saturated in dirt & grime we could not walk on it without shoes. not only the carpet, but everything in that room from the doors, bed sheets & shower was disgusting. also, very unsafe area, the police were called twice in our 2 day stay :)
Business Friends
2/10
Poor
18 Mar 2023
Dana

Disgusting

I did not end up staying the mattress was covered in Bed bug remnants blood stains broken door handle broken bathroom door knob No refrigerator as advertised cords were laying everywhere and taped across the room. I had to leave and find another hotel in the middle of the night
Friends_and_family Family
2/10
Poor
15 Mar 2023
citlalic
Rude staff! Dirty and filthy room!
Business_and_leisure Partner
10/10
Exceptional
15 Mar 2023
Damien
The only thing I didn't like was having to leave. Definitely coming back.
8/10
Excellent
14 Mar 2023
Jose
Ok for price
Friends_and_family Family
4/10
Poor
11 Mar 2023
Elivia
It was very dirty. Our toilet didn’t work and things were leaking!
Leisure Family
4/10
Poor
11 Mar 2023
Sally

Huge Disappointment!!

Before we even arrived, we got a message from the Chandler Inn through the hotels.com website that our reservation had been cancelled. The reason given was that the card name used did not match the hotels.com account. The account is under my husbands name and I used my card. We have the same last name and the email address has my first name. We booked this stay mid-Dec 2022 and to decide to cancel our room the day we were arriving on March 7th - unacceptable!! We drove over and they had plenty of rooms, so we rebooked as we needed somewhere to stay after a very long day. The room was really worn and was quite a disappointment. We use hotels.com often and this was out worst experience even. And to top it off - we didn't even get credit for the stay.
Business
4/10
Poor
03 Mar 2023
Verified traveler

Nope. Not again.

No lobby. Not friendly.

Lousy channel selection.

Uncomfortable
furniture.
Self
2/10
Poor
01 Mar 2023
Tanya

Roach infested sleeze bag motel

The room was completely destroyed and nothing was clean the dresser wasn't even a whole dresser the only thing in the room that was actually considered complete safe furniture would be the table. It was also infested with cockroaches and I manifested I mean infested they were cockroaches climbing across the walls at 2:00 in the afternoon they refused to refund my money they refuse to give me another room and they refused to do anything about roaches and if you are not there at 10:00 a.m. precisely or before you will not be getting your deposit back at all
Friends_and_family Family
2/10
Poor
27 Feb 2023
Anthony
Roach motel, don’t clean the floor, no internet, tv barely has channels, broken furniture. The worst place imaginable. They should charge $20/night
Leisure Family
2/10
Poor
26 Feb 2023
Paola

Disgusting

It was the most horrible experience ever specially with my little ones I’ve never stayed in a place so disgusting, the room smelled really bad it was unbearable, the carpet had throw us stains, dead roaches, and dirty, this should not not even be an option on this app I am very dissatisfied
Friends_and_family Family
2/10
Poor
24 Feb 2023
Alice
We did not stay because the door to room was dented in several places, it smelled like cigarette smoke, the carpet was filthy and the sheets looked dirty. Once we saw the room we checked out immediately and went to another hotel.
Leisure Partner
10/10
Exceptional
17 Feb 2023
Chris
The location is convenient, there are places to eat in walking distance. The women that checked me in was so nice and friendly, really a great welcome.
Leisure Self
10/10
Exceptional
13 Feb 2023
Gary
Clear traffic
Leisure Family
4/10
Poor
13 Feb 2023
kimberly

Crummy place that insists you're out by 10

My son and I knew we we arriving 1:30 am. I called the small motel twice with no answer. When we arrived no one was at the window. There was no bell, just a phone number no one answered. After 20 minutes someone came out of a room with an attitude and let us in. This place is a real dump. It's so funny because they said the check out is at 10:00 (instead of normal United States check out being 11:00) They called us at 9:50 to make sure we were going to be out by 10:00 or it was a $35 late fee. We booked this hotel sight unseen for the superbowl at $300.00. So I really feel awful about this place, service, price and being pushed out when we would have liked to sleep another hour. The room is very old, cigarette burns in the bed spread, missing light bulbs and shades, banged up furniture but it DID appear clean. There is a tiny fridge and microwave which is nice to have.
Friends_and_family Family
2/10
Poor
06 Feb 2023
Rebecca

Not my first choice!

No hot water! The office said you should have called so we could fix it. Why is the hot water turned off?!? Clumps of hair in the corners in the bathroom. Hairs on the pillowcases, cigarette burn marks on the sheets. The property was clean. The office staff was cordial.
2/10
Poor
06 Feb 2023
Anyhony

Vile Heartless Management

Heartless, unsympathetic, unwilling to accommodate reasonable request as disabeled committing ADA violations. Not, willing to compromise with all things considered, denied services based on class discrimination and disability as I was told to do one thing, then told to do another. I can't drive and was forced to spend an extra $50 on rideshare above the $111.00 charge for a room they refused to allow me in. Unreasonable requests that only led me down a road of being denied no matter what I did. They wouldn't take a copy of my ID because it did not meet their standards not the laws standards. Then the one copy they wanted that they would have approved they said, stated on it \"not for ID purposes\" which makes absolutely no sense and was hypocritical. Backing up exactly what I'm saying here when I showed them a perfectly good license ID that was very clear printed on a photocopy which they kept calling a photograph like I had taken a picture of it when I went down to FedEx computer and printed out my ID as requested but they called it a photograph not a photocopy. This all happened despite me being able to see a perfectly good printer feet away in the office where they refused to print my ID to their satisfaction sitting right there instead they put me through every hoop, every ring of fire unimaginable with despicable expectation as someone on disability and could not walk. They out right discriminated against me due to my class.
Self
4/10
Poor
29 Jan 2023
Martha
cheap but no hot water, no coffee maker, electric plugs old seem unsafe
Leisure
2/10
Poor
24 Jan 2023
Charles
The heater didn't heat.. the faucet in the bathroom barely worked with no hot water.. no coffee or ice..
Business_and_leisure
4/10
Poor
21 Jan 2023
Mary
Bad choice for the price.
Leisure Partner
4/10
Poor
17 Jan 2023
Kelsey
Very sketchy area not a good room roof collapsing blood on comforter no hot water one day would not recommend this for anyone
Business Family
2/10
Poor
09 Jan 2023
Michael
could not stay in room.. bugs crawling allover.. a stench so bad it smelled like vomit.. the beds had cigarette burns in the mattress and pillows as well as the bed cover..
ee could not stay and no one was in the office.. nect day i complained and said i wanted a refund.. but they wouldn't discuss it and argued.. i said the online photos no way represents what we saw with iur eyes.. she said they are nit responsible for the website.. i am demanding a full refund and this facility should be removed from your site.. it is the most repulsive experience i have ever had booking through you for over 25 years and the absolute worst facility i have ever experienced in the world..
Business_and_leisure Family
2/10
Poor
08 Jan 2023
daryl
The place was dirty and not well lit
There was loud music till 1am
The dresser had no drawer fronts the walls had dirt and a brown liquid stains on the walls
Leisure Self
2/10
Poor
22 Dec 2022
John
Their check in instructions are trouble and they have no consideration for any special circumstances. They staff are rude and condescending.
Self
2/10
Poor
19 Dec 2022
james
Hotel required a $60.00 deposit that was NOT DISCLOSED at room reservation, on an already paid for room. Very dishonest business practices. REMOVE this hotel from your website!
Business Self
8/10
Excellent
01 Dec 2022
Jane
Was adequate.
Leisure Self
2/10
Poor
21 Nov 2022
Anna
There was nothing unique about this property. The photos displayed was nothing like the property. The sheet on the mattress didn't fit, there was a dirty sock on the floor when I checked in (the sock was not ours) and the towels didn't smell or look clean. The TV didn't work, I had the office help come to the room 4 times to try to fix (she was very nice about it). When we checked out, they wouldn't give me a receipt until they inspected the room! We had to have all our stuff out of the room, and then she did a walk thru. The receipt was given to me only after the room was inspected. They received a deposit, so I am not sure why the inspection was necessary.
The room was very disappointing.
Leisure Family
2/10
Poor
11 Nov 2022
Mike
Rooms were filthy and bedding was stained from who knows what the location was good but the snell of urine was a definite issue only one light worked in the room and it had to be unplugging to turn it off...the shower light didn't work so that was a bit challenging...And the staff should be fired on the spot for there lack of and people skills the place draws in the undesirable cause the staff is undesirable
Business_and_leisure Family
2/10
Poor
06 Nov 2022
Ryan
I found a bug in my bed. I’m not sleeping in the bathtub. Literally. I came to get away from my home and now I can’t even sleep comfortably. Will be talking to management in the morning.
Business_and_leisure Self
2/10
Poor
08 Oct 2022
Brian

No one should stay here

We were suspicious when there was a total of 3 cars in the lot and a sign that the lobby was closed and a night window with bullet proof glass was the only means of communication. Turned on the light and it didn't work because none of the fixtures had light bulbs. We paid for a second room and left the property, so beware.
6/10
Pleasant
26 Sep 2022
vicente
No champú el piso del baño peligroso con lo mojado y un poco sucio
Leisure Family
2/10
Poor
13 Sep 2022
Linda

Waiting for a refund, did not.stay,this place is a

Dump .did not stay waiting on a refund. Groose.
Partner
10/10
Exceptional
27 Jul 2022
David
The room was very nice size but tv channels you don’t get very many and the ones you get was not worth watching tv.
Friends_and_family Family
4/10
Poor
27 Jun 2022
JULIE
The staff was very nice at this property, and allowed us to check in early, as we were going to a wedding the same day. However, the toilet was flushing slowly, and seemed clogged. We told the staff, and they said they would take care of it. When we came back, the toilet was still flushing slowly and backing up. I knew it was some sort of sewer line issue. They offered us a different room, or plungers. We took the plungers as we wanted a king bed. I knew nothing was going to get better. By the morning the toilet was a mess, and no amount of plunging was going to take care of it. There was definitely something wrong with the sewer line. I'm not a \"five star\" hotel person, and I can deal with a lot of things, but the toilet is a deal breaker for me. (This happened to us at another hotel last summer) We went ahead and checked out and went to a different hotel for the remainder of our stay. But the staff was very nice.
Leisure Partner
2/10
Poor
26 May 2022
Sandra
My daughter never ended up staying. Part of problem Expedia part motel. I specifically asked for non smoking and two beds. I believe my first confirmation was a smoking room. I reconfirmed a non smoking due to allergies. When my daughter called when she came to town she was told she had a smoking room. They said they changed it to non smoking but after previous confusion she didn't know what she would get and cancelled. I still was billed almost $200 which I am disputing.
Business_and_leisure Family
8/10
Excellent
23 May 2022
mike
Overall it was OK. Would stay there again.
Leisure Self
8/10
Excellent
17 Apr 2022
Monte
Cheap, friendly, clean.
Friends_and_family Friends
2/10
Poor
04 Apr 2022
Verified traveler

HORRIBLE

Hotels.com should be ashamed of having this filthy, unsanitary place on their site. Roaces as you open the door scattering throughout the room, missing draws on the dresser. Chair and bed broken. Sheets filthy! floor and carpet filthy! it was a quick business trip needed a place for 5 hours and I couldnt do it! left and went else where. When I told the front desk lady she said ooo well sorry.
Business

Location & surroundings

Chandler Inn
700 North Arizona Avenue, Chandler, United States

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Chandler Inn

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