Cambria Hotel Phoenix - Chandler Fashion Center

United States , Phoenix Area - AZ
Chandler, 3165 West Frye Rd.
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100 reviews shown

10/10

Exceptional

26 Apr 2026

Phillip

A very attractive property in a vibrant area of Chandler with plenty of restaurants and stores. The staff is friendly and courteous. Restaurant on site has breakfast lunch and dinner. Very solid menu. Rooms are immaculate and modern. I highly recommend this place.

Self

8/10

Excellent

25 Apr 2026

TAIWO

My stay was pleasant. My only gripe would be that you had to pay for overnight parking. That one didn’t add up to me when I already paid to stay at the property. Before choosing here look elsewhere, where they have actually parking for the guest.

Partner

10/10

Exceptional

24 Apr 2026

Miryam

Lost one star because I requested some items as I didn’t receive room service for days and they said they will come and they didn’t deliver the items.

Otherwise great staff, location and place. Excellent value for money. Would go back.

Family

8/10

Excellent

24 Apr 2026

Kim

Property , location most staff very nice and clean. Had trouble with checkout and Expedia points not applied to bill, still working on resolve?

Family

10/10

Exceptional

17 Apr 2026

Abigail

The bed was SO comfy and had amazing quality sheets and pillows. Everything was clean and smelled good. THe view out of my window was incredible, I love how the bed in my room faced straight outside. Pool area is very nice too! Lots of loungers to lay on. The staff were very kind and checked in often to make sure things were going well.

Self

10/10

Exceptional

14 Apr 2026

angelica

Great location, friendly and helpful staff, rooms very clean. Will definitely stay again,

Friends

10/10

Exceptional

14 Apr 2026

Karen

Good location and nice rooms.

Partner

10/10

Exceptional

13 Apr 2026

Kimberly

Clean, cool, spacious room with very comfortable beds. Appreciated the frig and microwave! Staff was kind and helpful. Convenient location. Would definitely stay here again!

10/10

Exceptional

12 Apr 2026

Andrew

Veronica was great! Hotel was in a great location.

10/10

Exceptional

12 Apr 2026

Gary

Very clean, good bar and many dining options close by in addition to the property restaurant. Staff always friendly and available.

Partner

10/10

Exceptional

10 Apr 2026

Shelly

Place was a perfect area to be at it was close to mall, very clean and staff was very friendly.

8/10

Excellent

07 Apr 2026

Giles

Friendly helpful staff. Clean hotel. Great pool

Family_with_children

8/10

Excellent

05 Apr 2026

Scott

We were not notified upon check in about the property requires a payment fee daily for parking..was issued a ticket but hopefully won\"t have to pay!!

Family_with_children

8/10

Excellent

05 Apr 2026

Anthony

Yes

10/10

Exceptional

01 Apr 2026

mat

Yes

10/10

Exceptional

28 Mar 2026

Melvin

Beautiful room. Conveniently located. Would definitely stay in this hotel again.

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

Tiera

The rooms were very clean and all staff I encountered were friendly and helpful. Property was conveniently located and had great amenities.

8/10

Excellent

23 Mar 2026

Annette

I find it ridiculous that guests have to pay to park at your hotel.

Family

10/10

Exceptional

21 Mar 2026

Jacquelynn

The only hotel I trust to stay at when in the area, the rooms and the facility are always clean and the staff are always so friendly.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

EMILIA

They need to offer breakfast included not a resturant.

Partner

10/10

Exceptional

16 Mar 2026

BRIAN

Nice clean spot, enjoyed the stay.

6/10

Pleasant

13 Mar 2026

Colin

Rooms here are always nice: comfortable beds, good space for working or relaxing, bathrooms with spacious showers. Staff is extremely friendly and accommodating. A few downsides were: pool was very cold, room was hot (apparently the a/c can't be turned below 68°) and the parking on site is no longer free. All this and the higher rates for the time of year made it a less desirable experience than my first time staying here.

Self

10/10

Exceptional

07 Mar 2026

Heather

Beds and pillows were amazing!

10/10

Exceptional

07 Mar 2026

Grace

Air conditioning malfunction but fixed within 30 minutes.

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

DeAnna

Family_with_children

10/10

Exceptional

03 Mar 2026

Donald

We enjoyed our stay at this hotel. The location was great with walkable restaurants, shopping and near the freeway. The staff were professional and friendly.

10/10

Exceptional

02 Mar 2026

Agnese

Great Location, great pool excellent bar nice atmosphere.

Self

10/10

Exceptional

01 Mar 2026

Aleah

Everything was excellent. Will definitely stay again

Partner

10/10

Exceptional

28 Feb 2026

Sharon

The staff was great. The room was spacious. The location was awesome. Restaurants and shopping walkable.

Friends

8/10

Excellent

25 Feb 2026

BEVERLEY

Great location

8/10

Excellent

25 Feb 2026

Barbara

Very clean room. Spacious. Excellent staff.

Friends_and_family Friends

2/10

Poor

23 Feb 2026

Terry

Management did not control noise in and around facility, allowing large congregation to gather in parking lot/entry and be noisy until after midnight. Television in the room did not work, and the room was dirty. This is the second issue I have had at this hotel, the first the air conditioning did not work during a summer stay. I won't be back.

10/10

Exceptional

23 Feb 2026

Wendy

Rooms were clean and had everything I needed for my stay. Staff members were friendly, patient, and helpful. Veronica at the front desk was a standout as an exemplary costumer service provider. Tony, at the bar, was friendly and helpful. All other front desk, housekeeping, and food service staff members were great (and patient with our 15 and 16 year old hockey boys)!

4/10

Poor

22 Feb 2026

Tracy

We had some issue with the curtains, the restroom smell, noisy neighborhoods and no roomcleaning.Overall a bad experience. I wish the staff was more proactive to address the issues, but that was not the case

Family_with_children

10/10

Exceptional

11 Feb 2026

Jennifer

Staff was lovely, amenities were nice. The marketplace was convenient and they had games downstairs like pool and shuffleboard. Overall very clean property. There were some minor cosmetic defects in the room that were noticeable but not a deal breaker. Wish the property had a hot tub! But the pool was warmed to 85, which is nice in the winter. Would stay again!

Leisure Family

10/10

Exceptional

10 Feb 2026

Shane

Nice hotel, good location, staff was excellent, room was in good shape. The only issue for some may be some road noise at night.

Business

10/10

Exceptional

29 Jan 2026

Tene

The room was gorgeous. Extremely clean and well set up. The bed was so comfortable and everything was just unlike any other hotel or resort that I've been to. I love that. I can't wait to come back! Location is also wonderful. We played pool and shuffleboard as well and it was just very warm and inviting with the open lobby and mint water. I absolutely recommend it. Very romantic

Leisure Partner

10/10

Exceptional

28 Jan 2026

Mandy

clean and comfy

10/10

Exceptional

22 Jan 2026

Shant

Room was clean and service was great!

10/10

Exceptional

12 Jan 2026

Daniel

Very friendly and helpful staff. Great, clean room.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Azizah

Spotless and clean

10/10

Exceptional

05 Jan 2026

William C

was expecting free coffee in the lobby, and free breakfast, other than that was good

Leisure Partner

2/10

Poor

02 Jan 2026

Loranzo or Terrisita

Cambria is a great looking place from the outside but the rooms are not cleaned to match. Our 1st stay, we had food, nail clippings and dirt between a chair and table. Coffee maker had flaky white stuff which were floating in my coffee. Shower doors didnt close so we had to use it with the door open. We have pictures. We told the manager and ask to do better because it was such a nice place to stay. 2nd stay, same thing. Dirty with food on a counter and the rolling chair. Again, informed the front desk which turned out rude this time around. We are now staying at the Hilton across the street.

Leisure Family

2/10

Poor

01 Jan 2026

Catherine

Room was freezing, we couldn’t adjust thermostat. Called front desk and they said they’d come in 16 minutes. After 10 minutes another person called and asked what was the problem and that they’d come in 10 minutes. After another 20 minute wait we called again and they said they’d be right up . When the person came (first person we spoke with) said she was sorry but was on break! She brought a screw driver that she didn’t know how to operate, no fix to thermostat. After one hour from our first call we were moved to another room . Terrible terrible service .

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Sara

Hotel was in the perfection location! Close to everything but still very quiet

10/10

Exceptional

21 Dec 2025

Katrina

The room was very clean. The staff was very friendly, especially the bartender that worked the weekend, even tho the bar was closed for a Christmas party, he still waited on us with a smile. He was very courteous! Highly recommend this place!

Leisure Partner

6/10

Pleasant

21 Dec 2025

Myron

We did not have breakfast. Our stay was ok. There were issues with the electrical wiring with the wall outlets along the headboard.

Partner

10/10

Exceptional

16 Dec 2025

Sireen

Wonderful staff!
Rooms were nice and clean.

10/10

Exceptional

09 Dec 2025

Martie

Location, Clean, Friendly Staff, issue resolved quickly, amenities. I will be back and stay longer next time !

Business_and_leisure Self

8/10

Excellent

08 Dec 2025

Michael

I didn't have breakfast.

Self

10/10

Exceptional

07 Dec 2025

Jen

Great spot love the heated pool

6/10

Pleasant

04 Dec 2025

greta

Pros: The staff that greeted us upon check-in was very courteous, helpful and kind. The room we had was clean and in a more quiet area which was great. Hotel location was very convenient.
Cons: Some towels that were given us had stains. There was a towel that had ripped on one side. I didn't complain about this since there were others I can use. The pillows were too soft that it flattened a few minutes after lying down on it. Bathroom lights need to be brighter.
We stayed for 4 days and it was ok.

Business_and_leisure Partner

10/10

Exceptional

29 Nov 2025

Paul

The staff was awesome !

Leisure Family

10/10

Exceptional

26 Nov 2025

Vlad

Great hotel. Nice modern decor.Amazing staff.

Business_and_leisure Partner

10/10

Exceptional

26 Nov 2025

Conner

Clean, good area & friendly staff

10/10

Exceptional

24 Nov 2025

Meredith

The room was clean. Loved that it was wooden floors and not nasty carpet. Very modern looking. At night, the bar area and pool table were very busy.

Leisure Family

10/10

Exceptional

24 Nov 2025

Jonise

Love staying here my favorite hotel

Leisure Self

8/10

Excellent

23 Nov 2025

Luisa

I appreciated that the bar stayed open beyond 1am during a weekday. Rooms were modern and well kept. Beds were very comfortable. Staff was always very friendly and attentive from the desk, housekeeping, and the bar. It was very convenient to have a microwave, mini fridge, and coffee maker with refillable pods. Location was great with shopping center, restaurants, convenience stores, Costco, and Target all in walking distance. I would like to see more storage drawers for clothing. Gym was well equiped and modern with lots of choices and space. Pool needs to be heated more during non-summer hours. I appreciated the ample parking. The hotel restaurant and convenience store was great to have on site. If you want to avoid noise while sleeping, ask to be placed on the higher floor AWAY from the elevators. My daughter thought it was a hoot to have bluetooth speakers in the bathroom mirror.

Business_and_leisure Family

10/10

Exceptional

18 Nov 2025

Paul

The room was very nice and very inviting

Partner

10/10

Exceptional

15 Nov 2025

Joshua

Clean room, good bed 👍

10/10

Exceptional

14 Nov 2025

Maria

Clean, comfy and inviting

Partner

10/10

Exceptional

13 Nov 2025

Henry

Excellent place to stay.

8/10

Excellent

10 Nov 2025

Afton

Staff is so friendly! Nice rooms.

Leisure Family

2/10

Poor

10 Nov 2025

Christine

I booked a double queen got to the hotel gave me a king. Went downstairs and told the manager showed her the reservation. She then told her employee \"Julie or you gave the room away earlier.\" She then told me this is all she had and since I went through a third-party Expedia, there was nothing she could do. I had my 82 year-old mom with me who needs her own bed for medical reasons so I was left to sleep on the couch I had to request the sheets and make the bed. The room had limited lighting for an 82 year old woman who can't see very well. In the morning I had asked the receptionist where is the coffee and water and she said if you want a coffee, it cost three dollars the manager of the hotel was very defensive rude hostile, and aggressive with me. I will never see you there again. I have never made a reservation with Expedia where my room request wasn't meant. This is the first time thank you.

Leisure Family

10/10

Exceptional

08 Nov 2025

Leslie

Great room and service. Advertised that breakfast was included but that was wrong. Was given a discount card to eat breakfast at the in house restaurant.

Partner

10/10

Exceptional

03 Nov 2025

Arthur

great hotel , wonderful staff!!

Leisure Self

10/10

Exceptional

02 Nov 2025

Bonnie

Parking was open and free, big parking lot. Check in was super easy. The room was nice and comfy, as well as the bed. Bathroom was clean. My boyfriend and I stayed here for one night. The TV was nicely angled so we could watch the game while getting ready. & it’s a very convenient location if you want to walk somewhere to eat and shop

Friends_and_family Friends

10/10

Exceptional

02 Nov 2025

Johnson

Clean room

10/10

Exceptional

02 Nov 2025

Luisanna

Always such a Great experience!!!

Business_and_leisure Family

10/10

Exceptional

02 Nov 2025

Robert

Clean, orderly room and the staff was super helpful and nice

Business

10/10

Exceptional

01 Nov 2025

RICHARD ARMANDO

Clean.

6/10

Pleasant

31 Oct 2025

Cynthia Marie

Was okay. We liked the location as it was close to a lot of eating and shopping. I thought the pool would be bigger and everything looks nicer in the pictures. It was clean and staff were nice. However, we stayed here for five days and not once did staff come by the room to do any housekeeping, had to ask at front for towels and toilet paper. Will probably stay somewhere else next time.

Leisure Partner

10/10

Exceptional

31 Oct 2025

maliea

Fantastic place to stay. Love everything about it.

Leisure

10/10

Exceptional

30 Oct 2025

Tonja

I love the staff so kind so generous. Great welcoming service and leaving service. Clean rooms I gotta say, I love staying here

Leisure Partner

8/10

Excellent

23 Oct 2025

Ericka

I had a pleasant stay overall. The hotel was very quiet, which made for a relaxing visit, and it was conveniently located close to everything I needed. Parking was a big plus — easy to find and free, which isn’t always the case! The only downside was that the bathroom shower could have been a bit cleaner, but it wasn’t a major issue. Despite that, I would definitely stay here again for the comfort and convenience.

Leisure Self

10/10

Exceptional

22 Oct 2025

Mysshel

Felt so safe here, not crowded at all, everyone was nice, place was clean!!

Leisure Self

10/10

Exceptional

20 Oct 2025

Linda

I originally checked in for one week, but I enjoyed it so much I extended for 2 weeks. Everyone was so nice and friendly at the hotel. Veronica & Lena helped me extend my stay and they are both fabulous. Tony, Melissa and Kaitlen from the restaraunt/bar area were all exceptionally friendly and accomadating while we had several guests up to the hotel for drinks and food. I will definately be staying here again when I come to Chandler.

Leisure Family

8/10

Excellent

19 Oct 2025

Kevin

Needs Work

Air Con... is a joke

Business

10/10

Exceptional

19 Oct 2025

Jeff

Hotel was great

Leisure Family

8/10

Excellent

17 Oct 2025

Peter

Room was on 4th floor, overlooking the pool and the outside noise was fine (excepting thunder/lightning storms). However, we had several nights during our week long stay that the room above on the 5th floor was quite noisy late at night with a possible party going on at 12 am-1am. We had several issues with the room - the sheet on one of the beds was literally threadbare and ready to be thrown away - not sure why it was placed on the bed. Part way through the week, the shower drain started backing up, and the water pressure also dropped, and some of the lighting near the night did not work. The beds were comfortable, and the AC worked well. Breakfast was very good, but was made to order and was not included. The room did not have drawers to put your clothes in, which was inconvenient, and meant living out of your suitcase. The beds were very comfortable. The location next to lots of restaurants, and a shopping area was great, and had good access to freeways, for getting to downtown.

Business Partner

10/10

Exceptional

17 Oct 2025

Karlita

This was a weekend getaway as a family. The hotel was very clean, and the staff were friendly.

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Nancy Esmeralda

Staff was excellent and very accommodating! We loved our stay.

Leisure Family

10/10

Exceptional

14 Oct 2025

Diana

Clean room. Room set up is different

Business Partner

10/10

Exceptional

12 Oct 2025

Bill

8/10

Excellent

12 Oct 2025

Autumn

I. Had a great time

6/10

Pleasant

11 Oct 2025

Patricia

We were told that we could request daily housekeeping and we did. We only received it once during our stay. We had no soap and it was never refilled. Front staff shouldn't offer daily housekeeping if it won't be done.
The front desk person said that the pool was heated and it is not. He needs to be properly informed.
Very loud in the early morning hours with trucks beeping 3-4am and landscaping - grass cutting and power blowers - at 5am.

10/10

Exceptional

11 Oct 2025

Gamaliel

There’s a glitch in the reservation when we arrived but the lady at the front desk fixed it within 15 mins. Also , the shades cord broke and they came in fix it right away. Overall our experience was great. The bar and restaurant as very convenient too!

Family

10/10

Exceptional

10 Oct 2025

Chrisanta

The room was very clean. Keurig needs cleaning Refrigerator wasn't as cold as we wanted wasn't able to adjust. The staff was amazing we checked in after 11pm staff was very pleasant made check in so easy. Love the self check at the micro mart and available 24/7.

Leisure Family

10/10

Exceptional

09 Oct 2025

Jorge

Excellent customer service and great accommodations

Business_and_leisure Self

10/10

Exceptional

08 Oct 2025

ARACELY

Very nice

Friends_and_family Family

8/10

Excellent

07 Oct 2025

Donna

The room and bathroom were spacious. We liked having the frig, microwave (may need a new one, as it didnt heat great) and decent closet, and iron, etc.The front desk person was helpful. Your location is perfect.
Also, we like the floors, with no carpet! Your shower floor needs some help, though. It is gray. I have found a mix of Dawn & Vinegar soaking 45 min works better than most products, on plastic shower tubs and floors. (Just say'n)

Leisure

10/10

Exceptional

06 Oct 2025

Nicholas

Simply amazing

Leisure Partner

10/10

Exceptional

06 Oct 2025

Kerri

Loved my stay