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Residence Inn Phoenix Chandler/Fashion Center
Phoenix Area - AZ · United States
200 N Federal StView location
8.8/10Excellent489 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.6/10 8.6
Location9.0/10 9.0
Neighborhood9.4/10 9.4
Quality10.0/10 10.0
Value9.2/10 9.2
Amenities8.6/10 8.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn Phoenix Chandler/Fashion Center
Located in Chandler's shopping district, the Residence Inn by Marriott Phoenix Chandler Fashion Center is within a 15-minute drive of Arizona State University and Chandler Fashion Center. This hotel is also 22km from Phoenix Zoo and 12km from Wild Horse Pass Motorsports Park.
Enjoy amenities including an outdoor pool, spa tub, and tennis court. The hotel offers complimentary Wi-Fi, a picnic area, and barbecue grills. The 102 guestrooms feature kitchens with refrigerators and stovetops, complimentary Wi-Fi, and cable TV. Conveniences include safes, desks, and phones with free local calls.
The snack bar/deli offers a variety of options. Guests can also socialize and dine at the complimentary evening reception. A complimentary self-serve breakfast is served weekdays from 6:00 AM to 9:00 AM. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
Self-parking is available (subject to charges).
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With a stay at Residence Inn by Marriott Phoenix Chandler Fashion Center in Chandler (West Chandler), you'll be within a 15-minute drive of Arizona State University and Chandler Fashion Center. This hotel is 10.8 mi (17.4 km) from Tempe Town Lake and 12.9 mi (20.8 km) from Phoenix Zoo.
Make yourself at home in one of the 102 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 10 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Self parking fee: USD 15.00 per day
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Chandler Fashion Center
0.6 km / 0.4 mi
Chandler Museum
1.6 km / 1 mi
Chandler Regional Medical Center
3.3 km / 2 mi
San Marcos Golf Course
5.4 km / 3.3 mi
Chandler Center for the Arts
5.7 km / 3.6 mi
Dr. A.J. Chandler Park
5.8 km / 3.6 mi
Chandler City Hall
6.3 km / 3.9 mi
Lone Butte Casino
6.8 km / 4.3 mi
Jolie's Place
8.5 km / 5.3 mi
Tumbleweed Park
8.9 km / 5.5 mi
Dignity health AZ General
9.1 km / 5.6 mi
Kiwanis Park
9.4 km / 5.8 mi
Ocotillo Golf Resort
9.4 km / 5.8 mi
Zelma Basha Salmeri Gallery
10.3 km / 6.4 mi
Dobson Ranch Golf Course
10.6 km / 6.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1999
- Year of most recent renovation: 2007
- Total number of rooms: 102
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
Show 25 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Valet parking
- Room service
- Laundry service
- Babysitting service
- Hotel safe
- Lift access
- Newspapers
- Luggage room
- Clothes dryer
- Grill/BBQ
- Bar
- Meeting room
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- Breakfast
- Continental breakfast
- Picnic
- Snacks
- Non-smoking establishment
- Fitness
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Phoenix Chandler/Fashion Center
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 55 m²SUI.QN
Room overview
Non-smoking room- Room size
- 55 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Ironing set
- Hairdryer
- Microwave
- Minibar
- Kitchen
- Wake-up service
- Bathrobes
Show all 9 amenities
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Phoenix Chandler/Fashion Center
SUITE QUEEN SIZE BED
Room photos
12 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 55 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Room amenities
- Safe
- Ironing set
- Hairdryer
- Microwave
- Minibar
- Kitchen
- Wake-up service
- Bathrobes
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Phoenix Chandler/Fashion Center
SUITE TWO BEDROOMS Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Phoenix Chandler/Fashion Center
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Phoenix Chandler/Fashion Center
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Phoenix Chandler/Fashion Center
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 60 m²STU.KG
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Kitchen
- Hairdryer
- Safe
- Ironing set
- Microwave
- Minibar
- Cable TV
- Bathrobes
Show all 9 amenities
- Wake-up service
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Phoenix Chandler/Fashion Center
STUDIO KING SIZE BED
Room photos
12 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Kitchen
- Hairdryer
- Safe
- Ironing set
- Microwave
- Minibar
- Cable TV
- Bathrobes
- Wake-up service
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 70 m²SUI.2D
Room overview
Non-smoking room- Room size
- 70 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Wake-up service
- Bathrobes
- Cable TV
- Ironing set
- Microwave
- Minibar
- Kitchen
Show all 9 amenities
- Hairdryer
Facilities with extra charge
- Wi-fi
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Phoenix Chandler/Fashion Center
SUITE TWO DOUBLE BEDS
Room photos
15 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 70 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Room amenities
- Safe
- Wake-up service
- Bathrobes
- Cable TV
- Ironing set
- Microwave
- Minibar
- Kitchen
- Hairdryer
Facilities with extra charge
- Wi-fi
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Phoenix Chandler/Fashion Center
SUITE ONE BEDROOM Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn Phoenix Chandler/Fashion Center
100
reviews shown
Manuela
Ok stay for what we needed but awkward room layout.
Eileen
Spacious and nice
Jessica
Good location- near the mall- shops & restaurants
Clean rooms and surroundings
Great amenities- hot breakfast, pool, hot tub, gym, basketball court.
Friendly staff
Easy access to places of interest
Clean rooms and surroundings
Great amenities- hot breakfast, pool, hot tub, gym, basketball court.
Friendly staff
Easy access to places of interest
Jessica
Good location- close to the mall- shopping and restaurants
Hot breakfast everyday
Clean rooms and hotel
Pool, hot tub and gym are appreciated
Hot breakfast everyday
Clean rooms and hotel
Pool, hot tub and gym are appreciated
david
Great staff, room was nice and there is a but, the tub was dirty and the room smelled like garbage after the second and third day or even like a dead rodent. You could smell it when you returned to the room steer being out all day
Lily
Great overall, just a little advise to please keep an eye on the dishwasher and some utensils, has a rust, maybe due to the dry air but overall happy with the stay
Louise
Nice room will stay again
Erica
Everything was very nice I have no complaints.
Susan
Super friendly staff
Alice
We loved the convenience of the location. Right off the freeway. Plenty of shopping and food choices. Friendly staff. Will definitely stay here again when visiting the area.
Shawn
I have four teens. The privacy and solice was perfect. Thank you
Nils
The hotel was ok. Staff was very nice. Was not thrilled that they charged parking fees. And their billing system is weird where they charged my credit card in full the night we arrived. I asked what would happen if I had an emergency and had to leave during my stay of 24 nights. I was told I would not be reimbursed in any way.
Deborah
Our stay was amazing!! Extremely helpful and personable staff! Clean rooms, outstanding complimentary breakfast! Location is perfect!
Melissa
Amazing staff, location , and the room was beautiful ! Definitely will be back again !
Dominic
Great breakfast, good rooms, excellent location for restaurants (easy walking distance), nice pool area but $15/ night parking….. come on.
Juaymah
Okay
Elycia
Our stay was amazing. Great place for family or even a soccer team. Time at at fire pit was great!
Marta
Room was very nice, clean and comfortable. Staff was very helpful and friendly. We enjoyed our stay and would recomnend it to others.
Asmerom
yes
Teresa
Our rooms were nice and clean. Appreciated the helpful, smiling staff. It’s in a great location and attractive from the outside as well!
Mohammed
Average
Cheryl
The staff was excellent. The property is old and worn. The shower floor was cracked and everything had an old feel to it. Very loud AC as well.
Alina
It was amazing love our room!
Chad
Clean rooms
Jeffrey
Super location...near--everything!...
Kami
Deserved a refund no response from manager
Should have been offered a refund. A/c was not working. Extremely load sounds with no available resources or accommodations available to help was unable to sleep or rest the entire trip because of the conditions
william
It's a nice hotel with friendly staff.
Travis
Perfect for a family
Jason
Awful
Navneet
Room was too noisy and when i complained about it they said we cannot do anything. Cleaning did not happened properly and fire alarm was ringing many times. It was really annoying and too much disturbing.
Overall my stay was too bad and i wouldn’t recommend it for anyone.
Overall my stay was too bad and i wouldn’t recommend it for anyone.
Jason
Never again.
jolene
Wonderful
It was nice
Lois
New Experience
One of the most helpful and friendly front desk personnel I've met.
Skyler
Great overall, provide the waffles
Staff was friendly and helpful room was air conditioned and comfortable upon check in. My only issue is the property advertised waffles in the daily included breakfast and they only do waffles on the weekends. The toppings for the waffles were out, but no waffles
Greg
Yep, it's a residence inn
Ah it was fine, friendly staff. It's a residence inn.
Jason
It was good
Joseph
Very clean property. Breakfast was amazing with many different options. Pool and Hot tub was great!
Ester
Everyone were friendly. Good location.
Kristi Lee
Room was nice. But it sounded like someone was vacuuming at 3 am every night. The pictures are way nicer than the property pool was small and not very inviting.
Steve
Although our room was very clean, the room was very beat up with many issues. For example: Kitchenette sink smelled horrible, a shelf and towel bar in the bathroom were barely hanging on the wall, and the closet bi-fold doors were very hard to open and almost impossible to close. On top of that, the only window in the room faced a stucco wall. Staff said this was the only room they had for us. One of the ‘saddest’ rooms we have experienced during our frequent travels.
john
All was as expected.
Jade
Very nice place to stay! The staff was amazing and the breakfast was delicious! We will be back!
Verified traveler
Great stay
Very enjoyable stay. Staff was very friendly and helpful. Great breakfast, full oatmeal bar and variety of offerings. Delicious coffee, loved that they offered cold brew and oat milk. Location close to our activities. Suite was spacious with full kitchen and basics, we were able to cook our meals. The beds were the most comfortable we have experienced at a hotel. Heated pool and court were great onsite activities. Would definitely stay again.
Janelle
Our stay was great. Breakfast was good. The beds were comfortable. The pool was decent and the staff were terrific.
My only complaint is the smell of one of the two rooms. It smelled like garlic, had hotel maintenance come and take a look while we were gone. Returned back to the room with the windows open and the smell was much better. The weather was perfect so we left windows open the entire stay.
I would return back to this same hotel.
My only complaint is the smell of one of the two rooms. It smelled like garlic, had hotel maintenance come and take a look while we were gone. Returned back to the room with the windows open and the smell was much better. The weather was perfect so we left windows open the entire stay.
I would return back to this same hotel.
John
We liked the location of the property...within walking distance of restaurants and shopping. Breakfast was well done with several options daily.
The only opportunity for improvement was the King mattress in our room. It was very worn and should be replaced.
The only opportunity for improvement was the King mattress in our room. It was very worn and should be replaced.
Cynthia
Nina from the front desk went above amd beyond for me and my grandkids to make sure I got what I needed for them
She was VERY HELPFUL..
She was VERY HELPFUL..
Ernesto
It was convenient to shopping malls and eatery and clean hotel
Sarah
Great hotel! Wonderful complimentary breakfast every morning, very nice hotel staff, my kids enjoyed the basketball court (basketball available at front desk) and even swam even though it was chilly. (Pool was heated.) room was spacious and perfect for our travels.
Kathrine
Awesome very friendly!
Verified traveler
Hair on the walls of the shower, kinda noisy outside. But overall a good stay.
Dinah Kay
Super nice people, easy check in and check out. Nice room, good TV service and options, nice room layout, easy parking! Wonderful breakfast, best of most hotels I've been in. The room had an interesting smell from the cleaning fluids that gave me quite a reaction. I had to take allergy medications the whole time and had serious problems my whole vacation. They offered to move me though, but I muddled through. I hope it's a unique to me.
James
Great service and food.
Tanya
Closet mirror door was loose and it kept rolling of the rail. I also had to ask for extra sheets and blankets. No extra bedding was in the room.
Timothy
Very happy with he service
Daniel
Be careful if you didabled
The room was an hour late. The handicap shower seat was not level. Causing me to slip off and hurt my amputated leg. Thos is unacceptable!
Lakisha
Quiet and peaceful
I was able to work with out any problems
I was able to work with out any problems
Joseph
The evening front desk attendant the night I arrived was very helpful, knowledgeable and professional. She placed me in a room across from my daughter who arrived days before me, without me even asking for same.
Raymond
nice quiet place
Leland
Toilet, AC/Heater and Smoke detector prevented me from being able to sleep.
Peggy
The staff and breakfast was wonderful
Chase
High quality that you come to expect with Marriott.
Stephen
No hassle.
Krystal
Disappointed
The first room assigned, the AC did not work and had a bad for. It was 82 degrees when we entered. The second room, my mom woke up to bites all over her body. We inspected the roll out bed and noticed big bugs. The third room, our bathroom door would not close all the way.
Gerhard
Parking charge
Abel
Bathroom was not clean, shower had mold dirty
Abel
The staff didn’t greet when you came in, restrooms were dirty, moldy.
Jimmie
JB's impression of Residence Inn Chandler
We always stay at the Residence Inn when we're in Phoenix visiting our kids. We love the accomodations, staff, area, all of it!!! Excellent service!!!
Suzette
Thumbs Up
We got there not long after their check-in after being in 112° weather all day so it was great to cool off. The bed was very comfortable. The road noise was pretty bad outside but the breakfast and coffee were really good in the morning.
Chuck
Nice property
Randy
Customer service was on par and something you don’t see much anymore. Every time I saw an employee they were smiling and always greeted!
Martina
The gym needs upgrade. There was a noise that sounds like an AC from outside, not the one in our unit. It took me a while to fall asleep due to the said noise. Otherwise our stay was okay. I would go back again.
Jimmie A
As always, the Residence Inn at Chandler Fashion Center is our go to hotel when we visit Phoenix/Chandler. The staff is exceptional, warm, courteous and always go out of their way to ensure our stay is excellent. Cheryl was great and took care of us during our stay! We love the Residence Inn and we highly recommend it!
Sheila
Breakfast great, property facilities pretty good. The hotel is a older but clean. The pull out couch bed is very very uncomfortable, you can feel the springs. Lots of shopping and restaurants walking distance. Parking fee should be included in the price as this hotel is comparable to other hotels in the area and they offer free parking.
Janaud J
The rooms were spacious and had a full refrigerator. The hotel is located conveniently near shopping, restaurants and the highway. It also has a heated pool.
Melissa
The lady that checked me in was great! However later that night the lady at the front desk didn’t have great customer service. I asked for an extra blanket and she told me to go get it at the front desk since I was around the corner. It was late and we were all already in our Jammie’s. For the price of the hotel, I would have thought the customer service and cleanliness of the room would have been better.
Mohammed
I loved the location. However, the finishings in the unit are either old, broken or worn out. The living room tv is smaller than the bedroom, the couch is stained and not like a modern comfy piece like I’d expect. I know I’ve said all this, but I still did enjoy my stay. I’ve paid less to stay at way better suites in LA County.
Tascha Louise
The room was dirty, counters & fridge dirty with fingerprints on almost all surfaces. The shower didn’t drain so dirty water would back up & shower curtain was gross. The cover on the bed was dirty with what looked like makeup stain.
Karen
This is a lovely hotel with wonderful staff and very nice rooms. Every morning a fresh breakfast was laid out with many great options. The location of the hotel is directly across from the beautiful mall and other great stores. The entire facility is clean and has beautiful grounds. I will be staying here again.
Marshall
Nice front desk staff and decent breakfast. The room needs attention. Multiply towel racks falling off the wall and no covering on electrical box for the stove which left exposed wires my kids could get to.
DARRELL
Lisa was awesome
Ali
Old but clean bathroom need renovation
They change me for parking w:o disclosure neither by them or Travelocity
They change me for parking w:o disclosure neither by them or Travelocity
Liam
..
Jeffery Thomas
The staff were very courteous. Very welcoming staff, overall.
Jay E
Great location. Walk to dining and shopping. Close to freeway. Easy to get around.
ROSS
We especially liked Steven and Rochelle who provided cheerful and friendly service at breakfast.
Kathleen
Loved it had my fog and all was good
Joseph M
It was all good
Renata
Bathrooms need a remodel. Other than that, the facilities were nice and the breakfast was good.
Sandra
Excellent staff. So friendly. Very wonderful stay.
Breakfast was excellent
Breakfast was excellent
Jimmie A
As always, Lisa and the rest of the Residence Inn staff were great! It's a great property and our first choice when visiting Phoenix and the area!
Joseph
Everything was great.
RUBEN
Great room. Studio suite. Nice to have fridge, microwave etc. Nice location.
Pierceson
The room we stayed in smelled of what we think was a cleaner? The smell did not leave the room even after opening the windows and turning on the ac.
While checking out we were told there is a $15 per night parking fee, we where not told of this fee on expida nor while checking in.
While checking out we were told there is a $15 per night parking fee, we where not told of this fee on expida nor while checking in.
Brittany
We loved staying here. The staff was friendly and helpful and the amenities were great.
Patricia
Very friendly staff! Cozy place to stay. Felt homey! Good value!
Bryce
Great value for families!
The breakfast was phenomenal, the staff were very friendly, and the room was comfortable. We couldn’t have been happier with our stay.
Dave E
I like the quiet atmosphere.
Good breakfast items with pleasant staff.
The early and late check out option was a great benefit was allowed early check at 11am when arrived from Airport and allowed late chech out at 2PM as our flight was a late one leaving at 6:40PM really helped.
Load air conditioning took some getting used to.
The vent on outside of air conditioner had quite allot of bird droppings not very santitary.
The room 126 we were in had no view face a cement wall and the the bird droppings which were all over the ground and airconditioner vent,
Good breakfast items with pleasant staff.
The early and late check out option was a great benefit was allowed early check at 11am when arrived from Airport and allowed late chech out at 2PM as our flight was a late one leaving at 6:40PM really helped.
Load air conditioning took some getting used to.
The vent on outside of air conditioner had quite allot of bird droppings not very santitary.
The room 126 we were in had no view face a cement wall and the the bird droppings which were all over the ground and airconditioner vent,
Verified traveler
Cold hearted
Front desk staff were not genuinely interested in conversations. Just doing a job. Or, could it be that they judge on appearance. Too old or unattractive to be worth listening to?
Clinton
Room was great, breakfast was better than most and staff was accommodating and friendly.
Merrily
A great temporary solution while waiting for our apartment to be ready. The kitchen was especially nice. The staff were great!
Location & surroundings
Residence Inn Phoenix Chandler/Fashion Center
200 N Federal St, Chandler, United States
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Residence Inn Phoenix Chandler/Fashion Center
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