Super 8 by Wyndham Chandler Phoenix

United States , Phoenix Area - AZ
Chandler, 7171 West Chandler Blvd
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100 reviews shown

4/10

Poor

23 Apr 2026

enrique

The hotel is located in a very good area with resturants near by. The hotel is occupied with shady guest. The floors are falling apart. My room was so so. The mattress to the eds are old and run down. Towels being clean but are old and yellowed. My room refrigerator leaked water. There were guest working on their vehicles in the back parking lots. They do not allow smoking in rooms, so a number of guest were out back smoking weed. Having said all that the price of the room was reasonalbe.

Self

2/10

Poor

18 Apr 2026

Tanisha

Very run down and looks like homeless shelter

Self

4/10

Poor

17 Apr 2026

Nakita

Roaches, Police and staring staff. Not the best experience at all. I was really disappointed that this facility is apart of the \"Choice\" brand.

6/10

Pleasant

08 Apr 2026

Denis

yes

8/10

Excellent

08 Apr 2026

Adebayo

Was ok

2/10

Poor

06 Apr 2026

Robert

The room wa clean but maintenace was terrible. The water could not be metered, you only got hot or cold in the shower. It was eithe r HOt or cold, no in between. The drain was left on the floor and the aerator cover was left on the floor. The vent would not operate unless the light was on. The stairs were poorly repaid and felt like the flooor was going to give out. The cabinet in the room had holes in it and the Television did not fit in the frame they were using on the wall. They also charge my credit card for a deposit and did not return the money when I checked out. They said it would be returned\"within three to five business days.\" thats not a deposit it's and extra charge. and extra hassle to check and make sure that they actually do refund it.

Business

2/10

Poor

02 Apr 2026

Jose

Do not trust the online pics of when it was super 8, this place is rundown and full of shady people. The floor tiles in the hallway

4/10

Poor

30 Mar 2026

Lee M.

Not satisfied

Self

10/10

Exceptional

30 Mar 2026

Mark

Overall a Good Experience to stay there. Thanks.

Friends_and_family Family

2/10

Poor

30 Mar 2026

Verified traveler

We had a terrible experience at this hotel. The staff didn’t care about cleanliness; the room was dirty, and the entire floor was covered in cheap scratches. There was no elevator, and our room was even dirtier than the rest of the hotel. The floor wasn’t swept or mopped, and it felt like walking on sand. There was hair on the bathroom floor, and we asked for clean sheets, but the front desk man said housekeeping was gone and the room was locked. They didn’t offer to change us rooms, which was disgusting. We left the next morning, having had the worst experience and hotel stay of our lives.

Partner

6/10

Pleasant

28 Mar 2026

Luz Clara

Bueno pero podría mejorar

Partner

2/10

Poor

27 Mar 2026

Roger

light switch doesn't work, patio sliding door couldn't be locked as it was totally missing parts and not able to lock it.
I tried to call Expedia and didn't get to talk to anyone and the registration person on duty could not help me to get a refund of room rate. I checked out without staying and went to a different motel. Not a good experience with Expedia and paying in advance of seeing the room. Hoping someone steps up and refunds my money. I've been taught an expensive.

Family

10/10

Exceptional

25 Mar 2026

Sean

Super clean just really nice room I've stayed at hiltons wasent this nice but the big deposit sucks hard if u just need a night

Self

4/10

Poor

25 Mar 2026

James

I checked in for about ten minutes discovered roaches and left.

Self

8/10

Excellent

24 Mar 2026

Gerald

did not use Wi-Fi

4/10

Poor

23 Mar 2026

Leon

The pictures online do not accurately represent the property online the rooms look much larger and nicer then they really are the vinyl floors are peeling up falling apart and sticky online they show tile floors, the towel rack and shower curtain rod is falling off the wall the paint was peeling everywhere the hotel has an oder of a very old hotel the linens were ok and the staff was nice

Family_with_children

4/10

Poor

22 Mar 2026

Jen

Room was below our expectations

Family

4/10

Poor

21 Mar 2026

Kourtney

When we checked in, the guy up front was asleep and seemed pretty irritated that we woke him up for check in. The place smelt like cigarettes and the walls are paper thin. You will hear the people in the room next to you and also the people in the hallway. Anything metal has a lot of rust on it. Wont be staying here again

Partner

2/10

Poor

19 Mar 2026

Ivy

This was the most rundown dirty hotel I have ever stepped foot in. This hotel is in poor condition and very dirty. It definitely should not be part of Choice Hotels or on Hotels.com. When we walked into our room it smelled bad and the blinds were broken. There was a used dirty towel hanging in the bathroom. Stains and crumbs on the mattresses and sheets. I just turned around and walked out. I could not stay there. I gave the front desk man my keys and he refused to give me a refund and I left.

Friends_and_family Family

2/10

Poor

18 Mar 2026

Heather

TV went out several times, the beds were not even the same height, paint peeling, stain bedding and towels, flooring was coming up and cracked and soft, the outlets in bathroom did not work. Definitely NOT the pictures online and it's not even the same name as when booking!!!! Disgusting hotel!

Family_with_children

2/10

Poor

18 Mar 2026

Annie

There is NO breakfast.... They said when they changed hotel name/ownership, they reached out to Expedia to let them know that breakfast is no longer offered. That was 3 months ago and they said they continued to reach out to Expedia but the breakfast included feature is still showing up on Expedia's website. TV Remote control only had 1 battery, and the entire facility looked run down) falling apart. They should just tear everything down and rebuild, remodeling would be too expensive. I am asking for a partial refund since there was no breakfast included for the two people that the room was reserved under.

Family

4/10

Poor

17 Mar 2026

Paul

No breakfast, pool was closed? Basic stay at a low price

Partner

2/10

Poor

17 Mar 2026

Twila

Didn’t receive my $150 deposit back.

Partner

8/10

Excellent

16 Mar 2026

Gerald

It was good

Partner

8/10

Excellent

13 Mar 2026

Stacey

Parking for check in is nonexistent, there is NO breakfast like it says. Room was clean staff was friendly.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Charles

Clean, nice sliding door to outside in the room. Good wifi. Friendly staff.

Self

10/10

Exceptional

09 Mar 2026

Bonnie

Staff were friendly and helpful

Self

4/10

Poor

08 Mar 2026

Rebecca

Front desk staff was not present when walked in, he was standing outside (didn’t realize who he was when I walked past him to entered the lobby). He was very hard to understand, & gave no directions of where room was. The property is in a remodeling phase. The bathroom had someone’s used tissue on the floor, the water pressure sucked, the floor was coming apart & the dresser was sticky. The room smelled really weird when we walked in as well. Will not be returning to this location!

6/10

Pleasant

08 Mar 2026

Geoffrey

Yes

2/10

Poor

07 Mar 2026

gerald

I didn’t stay, room had dirty sheets, smelled bad, tried another room it was worse. I wouldn’t let my dog stay. Asked for refund said I have to get it from you.

6/10

Pleasant

06 Mar 2026

DEXSTER

No comment

4/10

Poor

06 Mar 2026

Donald

Sticky , everything in room. It was like sanitizer was used to clean everything.Didn't feel like best part of town. Did not use wifi, parking was ok.

Partner

2/10

Poor

06 Mar 2026

Colton

There is a ridiculous $150 deposit for a room when the entire motel smelled terrible. The second you walk in the door there is this nasty odor and it lingers through the entire building. The place isn’t worth the $90 it cost me for a room, and certainly not worth the $150 deposit. The attendant then told me, AFTER I swiped my card, that there is 3-4 day wait period to have the deposit refunded. The floors are falling apart throughout the building. 7 cop cars showed up in the parking lot with lights on and flashlights drawn looking for someone. This was a terrible experience and I will never return or recommend this place. Gross.

Partner

2/10

Poor

06 Mar 2026

Adrian

This place is in really bad shape, dirty, old, beat up, I would never stay there again..

Partner

2/10

Poor

05 Mar 2026

Tasha

The guy that checked us in was very rude. Didn’t welcome us. There was blood on the bathroom wall and cockroaches

Family_with_children

2/10

Poor

05 Mar 2026

Dawon

Roaches, people screaming in hallways at 1 AM, dirty rooms, holding fee of $160 that Expedia never mentioned- if we would’ve known about that, we’d have just used that money for a better room elsewhere. Don’t stay here if you have kids.

Family_with_children

2/10

Poor

01 Mar 2026

Elijah

I didn’t like the service

Partner

2/10

Poor

27 Feb 2026

Kimberly

I didnt get my deposit back. Which wasnt cool, but it was nice.

Self

2/10

Poor

25 Feb 2026

David

False advertising, I took the night because it said it included breakfast and it did not.

4/10

Poor

23 Feb 2026

Randy

Check in was great, flooring was terrible, fan very dirty overall the place was dirty.

Partner

6/10

Pleasant

22 Feb 2026

Bane

It could use some TLC, but it seems as it is under new ownership so hopefully that comes down the line. It was good for it's purpose and I would stay there again.

Partner

8/10

Excellent

22 Feb 2026

Hanna

Good staff

Family_with_children

2/10

Poor

22 Feb 2026

Daniel

Lobby smelled like a dirty litter box. Floors were sticky. Floors on second floor were worn and peeling. Small blots of blood on the sheets. Did not stay at property. Respectfully requesting a refund.

Family

8/10

Excellent

22 Feb 2026

Austin

Clean room

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Sandra

Very polite and courtesy.

Partner

4/10

Poor

19 Feb 2026

Beverly

The room, was not as clean as should be, & the toilet seat was just holding on by on bolt, we told them about it , nothing was done.

Family

4/10

Poor

19 Feb 2026

juan

room and building were neglected. There was no breakfast, even though it was advertised

4/10

Poor

17 Feb 2026

Amanda

It smelled like bleach which is great but maybe to mask how horrible it was in this hotel…. When we walked in there was a huge water spot with chunks of hair and bugs right in the walk way of the room.
It said they provide bfast. That is not true. Only coffee. Which sucked because it was just myself and my 14 year old daughter, we were there on a short vacation to get away from home and on a budget. There was trash In the hallways. But the pillows and direct tv was great

Business_and_leisure Family

2/10

Poor

16 Feb 2026

Stanislaus

Dirty not hot water no blankets on bed get a single sheet toilet don't flush don't recommend to anybody

Friends_and_family Family

2/10

Poor

16 Feb 2026

Michelle

Dirty not as pictured.

Business

2/10

Poor

15 Feb 2026

ann

The worst hotel I have ever stayed at. Very discusting! Floors kept creeking when you walked on them like you were going to fall through in spots. Spilled nail polish on the floor in the room. Paint peeling off the walls in the bathroom. Mold in the corners of the bathtub and bottom of the shower curtains. The drain plug to the bathtub thrown on the floor behind the toilet. Cockroaches in the bathroom. The bathroom door looked like holes had been patches and then only the patches painted with a darker black than the rest of the door. Also looked like salsa or somekind of food spattered on the doors. Cracks in the floor tiles. Big stains of somekind in the sheets. Dresser drawers that would not stay closed. The handicap handle in the bathtub/shower came off the wall in my sons room next to us. When we booked the hotel, it showed free breakfast. No breakfast at all, only free coffee. The pictures they show of the hotel must be from when the hotel was first built a long time ago. Furniture doesn't match the pictures online. Pool closed by the Department of Health because the gate doesn't close properly. Most of the screen doors on the first floor were off the rollers and just leaning up against the sliding glass doors.

Friends_and_family Family

4/10

Poor

13 Feb 2026

Sara

The floor was broken and falling apart. When floor tiles went back in place the dirt/dust went flying. The hand rail fell off in the bathroom while taking a shower, which is not safe. There was no breakfast as advertised, just coffee. Waited 20 minutes for staff so we could check out but no one showed. We called the number left on the desk but no one answered. Another note said ring the bell but there was no bell. Just really weird.

Friends_and_family Family

4/10

Poor

13 Feb 2026

Jess

The room was quite dirty, the bathtub floor was cracked and we had a leak in the ceiling of our bathroom in the middle of the night.

The hallways smelled strongly of weed and there was lots of trash piled up around the property. Staff was minimally helpful with our issues, getting towels, check in, and with getting a refund for our leaky ceiling. I will not stay here again

6/10

Pleasant

08 Feb 2026

Shannon

Website says there is continental breakfast, but that is not true. We found this out upon arrival there was no free breakfast. Also, the refrigerator did not work.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Danielle

Room not ready until 4:30 despite check-in time of 3pm. No breakfast as advertised.

4/10

Poor

08 Feb 2026

sandra

Infested with roaches. I had to buy Raid but had to leave this morning because a critter got into bed with me

4/10

Poor

05 Feb 2026

Kelly

Really run down. holes in the bathroom door, the floor needs to be replaced.

2/10

Poor

05 Feb 2026

Cierra

The room was dirty and run down there sliding door was broke, there were stains on the sheets. The floor wasn’t clean, there were 2 lamps that weren’t working. They said I had to pay the late fee checking out when it was barely 11

Leisure Partner

4/10

Poor

05 Feb 2026

Rogelio

Tv doesn't work. Room dirty and it's a lie they don't have breakfast.

Leisure Family

6/10

Pleasant

02 Feb 2026

sandra

None of the doors with exception of probably the main entrance door locks, all other doors at four different exits were all missing locks on the doors. No breakfast just coffee!

Business

2/10

Poor

01 Feb 2026

Wayne

Just look at the other pictures and the maijuana smell. Booked me in a double instead of the king size bed. I’ll post pictures
It says it’s a different hotel brand that has breakfast that didn’t exist. They had coffee occasionally most of the time they were empty. The place is being remodeled that’s why you can’t stay on the first floor. The pictures will show it all.

Business

2/10

Poor

30 Jan 2026

Brian

I stopped in eighteen motels in the last 8 weeks.And I can tell you what this is the worst. Hair on the pillows, cobwebs in the ceiling, bugs in the bathroom, old flooring, back door to the complex was broken.They keep it shut with a cement block

Self

8/10

Excellent

28 Jan 2026

frank Tunney

They were nice and friendly.

2/10

Poor

28 Jan 2026

Tiffany

Roaches, holes in the wall and paintings and ragged curtains! A rude housekeeper woke us up early in the morning and said we were losing our deposit. because he thought we were in the wrong room. We had to go to the front desk and prove that we were moved due to many problems in the initial room. They fired the guy who was nice enough to move us. Never again!

Business_and_leisure Family

2/10

Poor

27 Jan 2026

Laura

Room didn’t have the queen size beds as it was booked for nor did the credit card machine work and the staff was rude about my cash security deposit

2/10

Poor

27 Jan 2026

Wayne

It’s choice hotel. Everything is horrible. No breakfast. Non of the stuff on the site I s correct. The doors don’t lock coming in to the hotel. Lamps are broken floors are horrible toilets don’t flush. No where to hang clothes and a 3” gap under the door. Suite has a small king tiny microwave. Small fridge on its last leg. 2 chairs by a desk and an office chair that goes to nothing. A/C works

Business

10/10

Exceptional

25 Jan 2026

Veronica

Room was clean and staff were very nice!

Leisure Partner

6/10

Pleasant

24 Jan 2026

Garrey

The biggest downfall for this hotel, is it the advertise that they have free breakfast?
And they have signs in the hotel that says breakfast room
breakfast room is now an employee break room.

Business

6/10

Pleasant

24 Jan 2026

ASPEN

Clean and safe enough on the holiday

Business_and_leisure Self

8/10

Excellent

24 Jan 2026

ASPEN

Clean and staffed on holiday

Business_and_leisure Self

2/10

Poor

20 Jan 2026

nina

The had roaches which were innour food in the morning. We also couldnt shower because of the roaches in the restroom.

Leisure Partner

4/10

Poor

20 Jan 2026

Devyn

Floors were busted bathroom door was broken smelt like mildew and multiple items in room were damaged

Leisure Friends

2/10

Poor

13 Jan 2026

Sammie

The hotel stay was very underwhelming. It stated on the site that we would have 2 Queen size beds, but they were actually 2 full size beds. When I advised the front desk clerk she stated that's what they consider Queen size. The beds were not secure and kept rolling. My wife went to lie on the bed and it rolled and she fell off the bed and hit her head. It also stated there would be breakfast included. That was also false.. It was just bad

4/10

Poor

13 Jan 2026

Anthony

Lots of noise, couldn't hardly sleep so I left early.

Business

6/10

Pleasant

10 Jan 2026

Garrett

Making me pay a $150 deposit on top of room fees that they claim is refundable was an inconvenience since it was not an option when I paid the room. Not very polite when paying for the room either.

Friends_and_family Friends

4/10

Poor

09 Jan 2026

Manan

There was even a coffee maker in the room. Lamps were not working. Bedsheet was smelly.

Self

6/10

Pleasant

07 Jan 2026

sandra

Not breakfast served

Business

2/10

Poor

07 Jan 2026

Aolani

You can tell the floors are very cheap. They’re badly water damaged. The rooms are nice. We had no problems with the rooms itself, but the hotel is horrible and they have free breakfast on their site when they actually do not have breakfast at all.

Business_and_leisure Partner

2/10

Poor

06 Jan 2026

Pedro

It says breakfast there isn’t even a current location for it. It’s like a crack house there with people hanging out all around the building at all hours. A lot of doors propped open down the hall. Not very clean.

Self

6/10

Pleasant

05 Jan 2026

sandra

They advertise Free breakfast when all they offer is Coffee. I had to kill several roaches in the room and had to spray an insecticide. The side entrance doors are never locked. And the rates have gone up over $25 in last week.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Annette

The room was clean and walkable to my car and very quiet

Leisure

8/10

Excellent

04 Jan 2026

Tim

Communion parking very close to age 10
AC and heater works fine mini fridge and microwave work great the unit is practically 100% Completed. It does need new vinyl flooring throughout the unit and the hallways, but everything was very clean and surprisingly reasonable for a very comfortable bed fluffy pillows, new towels, and furniture.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Anna

Room was just for a night while work was being done on my home. Staff was nice

6/10

Pleasant

03 Jan 2026

Alex

The rooms were fine for the price. Too many people smoking pot and vaping!

Friends_and_family Friends

2/10

Poor

30 Dec 2025

Evette

Really needs to be renovated. It smells the floors crack when you walk. They take forever to give you your deposit back. I’ve never stayed at a hotel where I had to wait to get my deposit. I still haven’t got my deposit. I don’t recommend to stay here unless you’re desperate.

Leisure Family

6/10

Pleasant

30 Dec 2025

Kennia

Friendly staff, the room appeared clean however it was not.

Business

2/10

Poor

28 Dec 2025

yasminsadat

This hotel is not included breakfast and one of the staff tried to kick us out and he was so rude. Terrible experience. Cops came and we talked to them. Staffs are terrible there.

2/10

Poor

28 Dec 2025

Abbey

Very dirty and run down. The sliding glass door to the room didn't even shut all the way. Found other people's hair including pubes on towels that were supposed to be clean, and on surfaces like the bed and shower walls. The floor and tables were so dirty from never being cleaned. And the bedsheets had many mysterious stains on them. The other people staying there also decided to yell at each other from 3-5am. DO NOT STAY HERE. This place needs shut down.

Leisure Family

2/10

Poor

28 Dec 2025

Jorge

My reservation for king bed was not held after paying a little extra to secure my reservation. The room i got was 2 queen beds that were broken. I was told that all king beds were occupied i went to complain about the broken beds the next morning and was moved to a room with a king bed but room smelled like smoke i was not satisfied at all why even pay extra to secure a room i think i will no longer use hotels.com to reserve room will try a different service this is a really bad and dirty hotel

Partner

4/10

Poor

27 Dec 2025

Alexis

The room was nice and clean. My issue was my deposit being returned to my card. 3 days and counting

6/10

Pleasant

27 Dec 2025

Leticia

Tiene buen estacionamiento, pero el hotel esta sucio no barren bien se ve restos de que no se trapea

Friends_and_family Family

2/10

Poor

25 Dec 2025

rachel

I reserved a king bed room which was not available when I checked in. I was given a 2 \"queen\" bed room instead. The beds were actually full sized not queen sized. Amenities claim breakfast was included. They don't have breakfast. There also isn't a restaurant either. Only coffee is in the lobby, but it runs out quickly. The refrigerator in the room was really sticky. None of the exit doors to the hotel have locks on the doors. The confusing thing is that staff answer the phone super 8 but Roadway Inn signs are on the building. There are signs of construction everywhere but it's confusing to know which hotel they are upgrading or downgrading to.

Partner

6/10

Pleasant

25 Dec 2025

ASPEN

No breakfast. Hotel in our repair

2/10

Poor

25 Dec 2025

Tamika

Tv didn’t work, so I switched room, second room the sink & toilet was clogged, another room switch. Dogs barking

Leisure Family

2/10

Poor

22 Dec 2025

FRANCIS

Yes roomed smelled like mold . Staff was not very helpfull . They offered breakfast no breakfast . The room hold was $150 . Way to kuch for the type of room .

Self

8/10

Excellent

22 Dec 2025

Durl

Front desk is really nice. Hotel is quiet and safe. Only problem is the hotel is old.

2/10

Poor

21 Dec 2025

Deborah

Very neglected. Doors didnt lock, tv didnt work, curtains falling off the windows. Very rundown.

Leisure Family

10/10

Exceptional

24 Oct 2025

Joe

Clean room, friendly staff, very comfortable bed, convenient location

Friends_and_family Family

2/10

Poor

16 Oct 2025

Kossi Felix

The toilet and bathtub was so dirty that we had to change rooms. The room also smelt like cigarettes. Even after we changed rooms, the paint in the bathtub was coming off.

10/10

Exceptional

03 Oct 2025

Sandi

The entire staff was amazing especially jenette sandy tyenel and the new guy shoot i cant remember his name. They are all super amazing and helpful.

Business_and_leisure Partner