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Infinity Inn & Suites Tempe

Phoenix Area - AZ · United States

West Baseline Road, 1701View location

5.6/10Review score1,000 Reviews
Cleanliness5.8/105.8
Service6.4/106.4
Comfort6.0/106.0
Condition5.4/105.4
Neighborhood8.0/108.0
Amenities5.2/105.2
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Infinity Inn & Suites Tempe

Explore the Valley of the Sun. Near I-10 within walking distance to Arizona Mills Mall. Our Ramada Tempe At Arizona Mills Mall hotel is your perfect retreat into metro Phoenix and the Valley of Sun.

Located adjacent to Arizona Mills Mall, our setting near Phoenix Sky Harbor International Airport (PHX) puts you within walking distance of premiere shopping, dining, and entertainment options. We also offer quick access to Highway 60 and I-10.

The comfortable rooms each featuring free toiletries, the suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The suite features air conditioning, heating and a TV with cable channels.

Read more about this hotelShow less

Located in Tempe (South Tempe), Infinity Inn & Suites is within a 10-minute drive of Arizona State University and Tempe Town Lake. This hotel is 9.6 mi (15.5 km) from Mortgage Matchup Center and 9.7 mi (15.5 km) from Phoenix Convention Center.

Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to 9:00 PM.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Masks are required in public areas for unvaccinated guests.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
    • Masks are required at the property for guests without COVID-19 vaccination
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

Arizona Mills Mall 0.4 km / 0.3 mi
SEA LIFE Arizona Aquarium 1 km / 0.6 mi
Oasis Water Park 1 km / 0.7 mi
LEGOLAND® Discovery Center 1.1 km / 0.7 mi
Arizona Grand Golf Course 1.2 km / 0.8 mi
Kiwanis Park 2.3 km / 1.5 mi
Diablo Stadium 4.1 km / 2.5 mi
Raven Golf Club 4.6 km / 2.8 mi
Mill Ave 6.5 km / 4.1 mi
Arizona State University 7.1 km / 4.4 mi
Mill Avenue District 7.1 km / 4.4 mi
Grady Gammage Memorial Auditorium 7.2 km / 4.5 mi
Tempe Center for the Arts 7.2 km / 4.5 mi
Tempe Town Lake 7.3 km / 4.5 mi
Mountain America Stadium 8.2 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 116
  • Number of floors (main building): 3
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
Show 25 more facilities & services
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Spa centre
  • Breakfast
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO COMFORTSTUDIO • COMFORTSTU.OM

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    STUDIO COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO KING BEDSSTUDIO • TWO KING BEDSSTU.2K

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    STUDIO TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Infinity Inn & Suites Tempe

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Infinity Inn & Suites Tempe

5.6
Review score
1,000 Reviews
Cleanliness
5.8 /10
Service
6.4 /10
Comfort
6.0 /10
Condition
5.4 /10
Neighborhood
8.0 /10
Amenities
5.2 /10
100 reviews shown
2/10
Poor
06 May 2026
Raymond
I would say probably one of the worst experiences I’ve ever had shower was filthy. There were bedbugs, and they was blood on the sheets. When we tried to receive our security deposit back, they claim that there was damage and they would not return it and we had a whole party of 20 people staying at the hotel ran by a family that does not know what they are doing.
Self
2/10
Poor
18 Apr 2026
Eric
Do not stay here rooms dirty tv doesn’t work bugs galore
Friends_and_family Family
4/10
Poor
08 Apr 2026
Stephanie
They advertise pool and jacuzzi, after check in i was told \"The jacuzzi works, it just doesnt get hot and the jets dont work\"...so you Do Not Have a jacuzzi. The room was dated and smelled old and musty. The bed had four springs that squeaked as if they wrre rusted.
Self
2/10
Poor
06 Apr 2026
Craig
The room had roaches and when brought to the attention of the manager, first he didn't believe me until i took one to the front desk in a cup. I ask for another room they would not change my room. Had to biy bug spray😡😤 disgusting
Friends
2/10
Poor
04 Apr 2026
Michael
Rooms were clean, however customer service was bad, owner was rude when we complained. Pool was dirty with items floating in it and there was no ice on property.
Partner
2/10
Poor
03 Apr 2026
Pj
Customer service is horrible, rooms are dirty, no set of towels, stains on bedding, sticky floor, flooding tub, no ice machine, did have a microwave and fridge. Way way way over priced
Friends
4/10
Poor
30 Mar 2026
Shelby
Old property, shows wear. Couldn't tell if lock was engaged on door. Even though it appears they make efforts to keep it clean, a bathtub that shows its age will never instill confidence. Towels, although clean, were old and more the size of a generous handtowel, not a bath towel. A/C worked but was loud, couldn't sleep while on. Mattress felt aged. Lovely man checked me in. 'Breakfast' was not something I would eat, instant coffee, packaged pastry. Wouldn't stay again
4/10
Poor
24 Mar 2026
Christiana
It was ok
2/10
Poor
23 Mar 2026
Steven
This hotel was filthy! There was a used pregnancy test sitting on the shelf in the bathroom, multiple dead grasshoppers and crickets in the room. It had not been vacuumed in a long time. It is advertised that they have breakfast, but they don’t. It is just a small sunny delight and a muffin to go. They do not refresh the rooms if you stay multiple days in a row. For $230 a night, it is horrible.
Family
4/10
Poor
23 Mar 2026
Nathan
Rude staff no complemently breakfast
Family_with_children
4/10
Poor
22 Mar 2026
William
Room was dingy and needed many repairs. Furniture was shoddy. Stayed 3 nights and bed was never made and room never cleaned. Advertised free breakfast, but there was only coffee provided. Would not go again.
Partner
2/10
Poor
21 Mar 2026
Richard Gary
No
Self
2/10
Poor
21 Mar 2026
Alejandro
Absolutely disgusted.
The room was not properly cleaned if even cleaned at all. Staff were very rude and unpleasant to customers, no do not disturb signs, water in the shower was terrible with hardly any water pressure. A serious reevaluation of staff, maintenance and cleanliness is needed as soon as possible. Do not recommend others to stay. Will not be a returning guest to this establishment.
4/10
Poor
18 Mar 2026
Andrew
Where do I even start…dirty towels, bath towels that don’t even cover around your body, broke shower rod barely hanging out of the wall, beds rolled away from the wall, advertised as breakfast included which is why I paid extra to this place so I wouldn’t have to go out and pay for breakfast every day but here was no breakfast, power went out in all the rooms (1st time that’s ever happened anywhere I’ve ever stayed), phone in the room didn’t work, no blanket on the beds only sheets, beds would roll away from the wall if you sat up. But hey, at least the A/C worked.
Partner
10/10
Exceptional
18 Mar 2026
Terrylynn
Everything was clean and the beds were confortable.
Partner
6/10
Pleasant
18 Mar 2026
William
Clean room , hit the basics . We had a receptionist who was being trained , so they get some grace on an awkward check in experience . I was not expecting an adult cabaret in front of the hotel, or a dispensary to be next door.
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Diane
Tucked away so Google Maps had me on a Google Maps loop. Happy once there.
4/10
Poor
16 Mar 2026
Marjorie
The website for this hotel indicated that there were hair dryers in the room and that there was a fitness room on site. When I arrived. There was no hair dryer in my room and I was told that the fitness room was not accessible which was really annoying because I needed both of those things. I also didn't appreciate the fact that housekeeping never once came to our room so it never got cleaned while we were there. And yes I know I could have gone and complained but every time I talked to somebody at the front desk they were so very unhelpful and unfriendly that I just didn't feel like bothering. The shutters on the window also let in a lot of light during the night which made it very difficult for my husband to sleep. There weren't any curtains at all.
Partner
4/10
Poor
15 Mar 2026
Justin
Staff subpar no amenities hot tub cold power went out
2/10
Poor
15 Mar 2026
Rick
For starters the property shares a parking lot with a Marijuana dispensary, a waffle house and a strip club. On a very loud street(cars racing by all night). The listing said the room included breakfast, it did not, coffee only.The furniture in the room was in serious need of replacement, the shower was dirty with used soap in the drain and hair in the tub,no water pressure in the shower. The room was very dusty which triggered my sons allergies.The tv remote was missing buttons(looked like they were melted) They phone was missing buttons as well. The floor was so dirty my socks turned black. The bed was terrible you could feel every spring and squeaked so loud you couldn't really sleep. Normal walked in the room above sounded like they were going to fall through the ceiling! The ice machine had a dead bolt lock so you cant access it.DO NOT STAY HERE!
Family
4/10
Poor
15 Mar 2026
Damon
Works if you need nothing. Ice room locked, soda vending machine sold out.
Partner
6/10
Pleasant
14 Mar 2026
Rob
The beds were comfortable. Breakfast was nonexistent. Coffee and a choice of cookie, granola bar or packaged muffin.
Friends
6/10
Pleasant
13 Mar 2026
Yvette
Bed was comfy. No blow dryer on the room we stood in. Towels were not the cleanest. Staff was nice.
Partner
2/10
Poor
09 Mar 2026
Laura
As we checked in staff members were unfriendly and breakfast wasn’t even served, mainly was snack and no coffee. We will not be staying there again!!
Family
2/10
Poor
08 Mar 2026
Saudah
The noise from this the top was insane, you could hear every sound from the room above even just a simple tap on a table. We did not sleep because whoever was there was
Moving all night long and making all sorts of noise from shoe movement, bathroom, name it. No breakfast yet they mention breakfast included. I am not going back to this hotel.
6/10
Pleasant
07 Mar 2026
thomas
No frills motel, i was under the impression that it was a ramada hotel. It is not!
Self
10/10
Exceptional
02 Mar 2026
Justine
This property was good for the price! It was clean and the guys In the front office where very accommodating ! Thank you infinity for having us!
Family_with_children
4/10
Poor
02 Mar 2026
Jose
My wife and I stayed for 4 nights. The hotel never gave us wifi information, when I asked for room cleaning service they told me they don't provide it because they were busy. When I would go ask for ice, the would give me a bucket from the freezer; instead of small ice pieces, it was a block of ice. The place looks and feels very sketchy. I would not recommend this.
Partner
2/10
Poor
02 Mar 2026
Bruce
It was terrible and the showers were terrible and no service
Family_with_children
8/10
Excellent
01 Mar 2026
William
Breakfast was very limited to muffins, cookies, granola bar and small bottle of orange juice. Everything was satisfactory though.
Partner
2/10
Poor
20 Feb 2026
Michael
The canceled my reservation due to a pluming isusse and still chargesmd me. Total unethical im in the hotel business \"pluming issues are code for sorr sucker.

I want a refund.
4/10
Poor
19 Feb 2026
Cynthia
They were kind enough to let me check in late due to flight delays. Had an issue with my credit card. They couldn’t slide my card. It needed to be either a tap or a chipped card and my card was neither of those so I had to come up with a different form of payment which wasn’t ideal for me. We stayed at the hotel for five days after our third night there we found out there was no housekeeping services not even just to come and take trash out. I had requested an extra towel. Never got it. It took getting upset and complaining that the front desk for us to end up getting room service the night before we left. The morning after we checked in my husband went down for breakfast and all they had was coffee and a vending machine. Extremely disappointed. Booked the hotel not only because of price and central location for the event we were there for but as well because it said breakfast and it does not include breakfast at all whatsoever the night. The pictures that are on the website that show their breakfast area. Looks like it’s from a different hotel not this particular location locations dining area. The gentleman that checked us in, he was very nice. He seemed very nervous but kind. He listened to my ran team when I was upset and understood why I was upset but otherwise he was nice. He was kind. I do not recommend this hotel at all unless you’re only doing a one night stay. This hotel’s information on Hotels.com does need to be changed to reflect what they actually provide.
Friends_and_family Family
8/10
Excellent
19 Feb 2026
Letha
The staff was great
4/10
Poor
17 Feb 2026
Michael
Staff barely spoke English. Gap under door lets dust blow in. Pillows extremely uncomfortable. Room not very clean. Tiny towels to dry off with don't even fit around your waist.
Partner
2/10
Poor
17 Feb 2026
Amy
Never again. Never. We got there about 1.5 hours early to check in and they wanted to charge $40 extra. (I paid $193 for a room which is WAY too much for the quality). I asked for a quiet room, they put us on the 3rd floor in the back, however they put running/screaming toddlers in the room next to us. They spent an hour at 1130 pm running up and down the echoey hallways. The phone had NO buttons on it. Non working. Calling through the hotel number was impossible to reach anyone.

The room was old and dirty. A big “pull” written on the shower handle in marker because it was so difficult to turn the shower on.

The pool closed before 8 pm even though hours said 9. The staff let my 18 year old kids in and then the hot tub was cold and non working.

Not worth the money. Dirty. Gross. Old.
Friends_and_family Family
2/10
Poor
15 Feb 2026
Kodii
The room was in definite need of repair, run down and FILTHY. Upon arrival the room smelled of Fabuloso like it was clean but walking across the floor left our feet completely black from the nasty conditions. The sheets were stained and dingy as was the shower curtain. The breakfast that was supposed to be free per the website was more than limited and the two prepackaged food options were both stale. When checking out, the attendant was asleep though the doorbell kept going off and we tried to wake him. Very disappointing especially considering the cost of the stay.
4/10
Poor
15 Feb 2026
Jason
I’m not staying here again, for the price that we paid for its terrible experience. The first room that were supposed to go the door is not working. And the gym room wasn’t working, the room that we were in was dusty.
Leisure Partner
2/10
Poor
14 Feb 2026
Kylie
Listed on the booking breakfast was included- when we arrived there was a handwritten piece of paper that said “limited” before breakfast. When i asked the employee what limited meant he stated they had breakfast bars, juice and coffee and oatmeal. When we mentioned it stated breakfast was included he said “it is, we just don’t have a continental breakfast” I would not considered the things listed a qualifier to list your hotel as “breakfast included”
Partner
6/10
Pleasant
22 Jan 2026
Wayne
The room was clean and we did sleep well. What was lacking- phone didn't work, internet was spotty at best, \"breakfast\" was a few small packaged snacks and hot water, hot tub was not heated, pool didn't seem to be heated, furniture was shabby and some fixtures needed repair, A/C didn't seem to work. I would definitely not stay here again. The best I could say about the place is that the staff was friendly and the room was clean, but other than that...
Friends_and_family Family
2/10
Poor
19 Jan 2026
Amy
The room was HORRIBLE! Disgusting! IVE NEVER SEEN SUCH FILTH
8/10
Excellent
18 Jan 2026
Carla
Yes.
Leisure Friends
2/10
Poor
22 Dec 2025
Sivihiva
Said breakfast but only had snacks, room isnt worth the asking rate, dirty.5
Friends_and_family Family
2/10
Poor
19 Dec 2025
Sivihiva
We stayed 2 nights, theres a brick under the popped out ac and a loose wood piece under there too, an empty tissue container, no extra toilet paper, 2 old dirty towels so we ended up using our own towels, also the front desk guy told us at the check in counter that the beds have blankets in between the sheets but we stripped both beds and found nothing. Theres no breakfast its snacks like greasy muffins and granola bars and sunny D juice, coffee is a joke!
Friends_and_family Family
10/10
Exceptional
08 Dec 2025
Kendra
The people who work here are what shines here. They are so kind and helpful. I called down because i wanted an extra chair for my grandson and they were up in minutes! I couldn’t figure out the bath and they sent someone up immediately to help! I stay in hotels at least 30 times a year and I can tell they take pride in what they do. The room was spotless. The location was perfect! The bed was cozy! This is a great place to stay!
Leisure Family
6/10
Pleasant
24 Nov 2025
carlton
AC wasn't working, room telephone wasn't working, parking was ok
Business
4/10
Poor
24 Nov 2025
Mindy
Well it’s next door to a strip club and the room was not very clean had pee in the toilet the lock was hanging off the door pubic hair in bathroom and the office sent someone to fix the lock and he had no shoes on no teeth and asked me for money to get high I didn’t feel safe at all and the breakfast is sunny D and stale muffins motel 6 is cheaper and better than this place fr fr
Leisure Pet
4/10
Poor
22 Nov 2025
Gary
Poor internet connection, poor int barhroom door. No breakfast.
Friends_and_family Family
4/10
Poor
22 Nov 2025
Cirilo Albert
Staff is good, but room is lacking of supplies, theres no more coffee available,room is not that good, forgettable experience,
2/10
Poor
20 Nov 2025
Javier
Do NOT get fooled this is
6/10
Pleasant
17 Nov 2025
Brad
No place to hang clothes(No hangers in the room), No tissues, no suitcase holder, old tired dresser and old tv and patches in the walls. Shower water temparature did not adjust and was too hot. Needs major upgrades to vbe a viable option in my opinion. A Beat up old hotel not refurbished and behind a strip club. Poor access and breakfast was not very good. Seemed like a good deal upfront but was far less than expected. Probably was better when it was a Ramada before this current name. Not great for $100+ a night. Good location was a postive.
Partner
2/10
Poor
15 Nov 2025
Tammy
Left after the first night. We were put in a room that clearly had had the door kicked in and also our deadbolt would not lock. There was no phone in the room so my daughter had to walk down to the front desk. He walked up open some other rooms so we could go in those if the door is locked. We were in the door room next-door and he never gave us a key. I felt unsafe and I hope to get some of my money refunded.
Leisure Family
6/10
Pleasant
15 Nov 2025
Pamela
The place was fine we were only there for a few hours we had a late check in and an early check out
8/10
Excellent
14 Nov 2025
Barbara
Yes
6/10
Pleasant
09 Nov 2025
Alyssa
Customer service is not the best. Also had fire alarms going off multiple times around 5am. Their \"breakfast\" is a LIMITED spread: muffins, cereal, coffee and orange juice. Definitely better than nothing, but super bare bones and minimal effort. The rooms themselves weren't bad, although I was assigned to a second room when the room key to my first room wouldn't work to open the door. Location is right off the I-10 so it's got quick access to freeways. There's a smoke shop and dispensary on the same block as well if you partake as well as a 24hr waffle house right next door!
Friends_and_family Family
6/10
Pleasant
09 Nov 2025
Boyd
When we booked the room online it showed breakfast, but no breakfast, should have advertised complimentary breakfast instead.
Bathroom shower pull wasn’t working…
Friends_and_family Family
8/10
Excellent
18 Oct 2025
Jessica
Spotless rooms, and the staff was nice. The beds are not very comfortable, but the pillows are comfortable.
2/10
Poor
18 Oct 2025
Jodi
Arrived late at night, no one at the desk even calling and ringing outside button
2/10
Poor
16 Oct 2025
Asdaly
No lo recomiendo ,las habitaciones debajo de las camas sucias,no habia wiffi,no habia desayuno,el aire tenia un ruido,las sabanas sucias y una sabana para arroparse,las almohadas duras todo mal,habia un mueble y estaba manchado y sucio todo asqueroso.
Business
8/10
Excellent
29 Sep 2025
Jennifer
Shower needs some work, also door didnt lock easily. Other then that was great
Business_and_leisure Self
6/10
Pleasant
21 Sep 2025
Griselda
No ice machine and when asked at reception area employee said it was limited to one ice bucket. When I asked about breakfast... Employee said, between his teeth, in a way that I wasn't going to hear but I did. Breakfast is from 6-9 and it's first come first serve. So, it's not 6-9 it's as soon as they ran out of breakfast. OMG. The pool it's not open 24/7 or not even til midnight. Pool is open til 5pm. Room dirty, doors, drawers, Ottoman , lamps, bathroom, shower and walls all in bad conditions. Beds also in bad conditions. I will NEVER stay here again. Very bad. I'm surprise it's in the list to compare with other hotel prices. Not a happy customer
Leisure Family
2/10
Poor
11 Aug 2025
Maria

Bad stay

The ac was making so much noise it sounded like it was going to fall of the wall. Toilet leaking maintenance said half hr and never showed up. You could feel the springs in the bed and pillows were flat.
Partner
6/10
Pleasant
04 Aug 2025
Anna may
Misleading hotel info. Photo/Stated 24 hr coffee tea in common areas continental breakfast No coffee or breakfast.
Friends_and_family Family
4/10
Poor
16 Jul 2025
Dmitry
Pool didnt work. Asked for ice, was told no ice inctbe hotel
10/10
Exceptional
11 May 2025
Marisela
Need to fix the elevator
2/10
Poor
23 Apr 2025
Jason
Shower was barely a drip and beds was dirty. Area is unsafe and staff barely acknowledges your existence.
Business Self
6/10
Pleasant
11 Apr 2025
Tamara
Property served ots purpose but it was in need of some repair
Leisure Family
6/10
Pleasant
11 Apr 2025
Drayon
Thanks have a good day
Business_and_leisure Family_with_children
2/10
Poor
06 Apr 2025
Denesha
This was theee worse experience ever!!!!! I tried to make nice with these people as soon as I walked in the room it was problems after problems. The TV never worked opened the refrigerator and it smelled sooo bad our stomachs turned even the guy who they sent to get the refrigerator out and he brought another one and the one he bought told us it was better put our stuff in the refrigerator came back to the room to our food had perished because the refrigerator replaced never worked. The manager is only there to check you in and take your money after that besides the language barrier he was never there or to be called or found. Save your money and traveling time. Who ever runs this business do not care about it at all! It’s just a money come up. If health department come it will be all bad. Bugs all in the window seals. This could have been all prevented if they cared about their customers more
Business_and_leisure Family
6/10
Pleasant
01 Apr 2025
Nicholas
The free breakfast was not a breakfast, they offered granola bars and coffee. Also while packing to leave We found toys and dirty laundry under the bed. It was not ours.
Business_and_leisure Partner
6/10
Pleasant
30 Mar 2025
Israel
This hotel is next to a steipclub and it’s definitely alittle scary w really rundown rooms- broken hindges and dresser drawers. Bathroom door fell off.
Leisure Family
8/10
Excellent
29 Mar 2025
Todd
Easy on and off I-10...little noisy with traffic. Close to the airport. Nice staff.
Leisure Partner
4/10
Poor
28 Mar 2025
Jason D
Staff pointed me to 4 different wifi connections. All of them terrible. Kept losing connection while trying to get work done. Phone in room didn't work so I had to keep going down to front desk. After a room transfer, wifi still didn't work and then had low pressure for hot water which made for a terrible shower. Looked like blood stains on shower curtain. Very unhappy with my experience.
Business Self
10/10
Exceptional
27 Mar 2025
Derek
Staff was friendly. Parking was easy and well light.
Friends_and_family Family
2/10
Poor
27 Mar 2025
Alishia
My stay did not feel safe for me and children. The location was not to my liking, the hotel had dirty towels and washcloths. The restroom had cracking in the ceiling, water pressure was low and beds were not to my liking as well. There was no free continental breakfast it was only bars and fresh fruit. The pool area was dirty and the hot tub was not working.
Friends_and_family Family
4/10
Poor
25 Mar 2025
Rachael
No breakfast, as mentioned in the advertisement
Leisure Family
2/10
Poor
24 Mar 2025
Verified traveler
There were hair on the bed in room 316, in room 310 food leftovers were on bed and chewing gum attached to the bed. Rooms were not clean. Breakfast was not good. There were left over in the fridge.
Business
8/10
Excellent
23 Mar 2025
Linda
Everything was find but breakfast wasnt what we expected and the guy at desk during the night needs to be trained on customer service.
Partner
2/10
Poor
23 Mar 2025
Denyale
room was very dirty and broken a/c. the shower was also broken you can’t change the temp.
Leisure Family
4/10
Poor
22 Mar 2025
Mckenzie
I have been to this hotel 2 years prior and let me tell you thats its way outdated. Smelly in the area and also only coffee and pastries for breakfast. Never staying here again even if its the cheapest room again. Spend a little more for the holiday inn down the street in my opinion.
Leisure Family_with_children
8/10
Excellent
21 Mar 2025
janet
Friendly and efficient staff
Leisure
2/10
Poor
19 Mar 2025
Debmalya
Room cleaning service once in three days.
Leisure Family
8/10
Excellent
18 Mar 2025
Krystal
Clean and decent room. Limited breakfast. Which is basically some packaged muffins and granola bars. Part of the reason we chose to stay was because we thought breakfast was included.
Friends_and_family Family
6/10
Pleasant
17 Mar 2025
Melissa
The shower was old outdated written on in Sharpie to pull to be able to operate it. The shower curtain barely hung on the rack was jimmied on. There was a hanger left in the room there was a towel that I think was used prior to us that had never been taken out. The beds were super squeaky.
Leisure Family
4/10
Poor
16 Mar 2025
David

Think twice before reserving

When we checked in front desk staff were not very helpful. I had to return to front desk for WiFi password because it was not initially provided. Also room phone nor television were working. I would not recommend this place. When checking out the staff was watching a show on his phone and was not helpful and barely stood up to assist me.
Friends_and_family Family
4/10
Poor
16 Mar 2025
Kassandra
Housekeeping didn't come at all. Breakfast was granola bars, cereal bars, and juice. A/C worked good. Probably wouldn't stay at again.
Leisure Family_with_children
2/10
Poor
16 Mar 2025
Michael

Disgusting place!

1) No shower curtain
2) Towels like sandpaper
3) Bath soap bar (not liquid like most
other hotels) was size of a bottle cap
4) Shower head full of rust and water
pressure was horrible
5) Black marker on bath faucet with instructions on how to get water up to the shower (\"pull) and water bately comes out!
6) Water for shower comes out barely warm. No jot water!
7) Mattres looked like it was retrieved
from the highway and brought into the
room and covered it with sheets!
8) Chest of drawers kept opening by
themselves. Guessing because the
room is tilted/slanted
9) Walls were dirty! Could see where old
wall decor was cuz it left dust imprint
on the wall!
10) Cheap an old furniture!
11) Headboard was disgustingly dirty!!
12) Didnt dare go to breakfast because of fear to get food poisoning!!
Friends_and_family Family
2/10
Poor
16 Mar 2025
Nick
Hot water in shower didn't work. No bathtub stopper. Toilet was clogged. TV & WIFI kept going out. Jacuzzi and pool locked up with bike lock. Bedding had cigarette burns. Room was extremely hot and stuffy. Beds rolled around the floor. Desk chair was ripped and torn. Claim to offer breakfast but no breakfast was available. Be mindful when traveling with families as it is right behind a strip club. Overpriced, outdated and falsely advertised.
Leisure Family_with_children
2/10
Poor
13 Mar 2025
Rebecca
Room was dirty with hair in the shower, on the towels and in the beds.
2/10
Poor
13 Mar 2025
M Janice

Horrible place to stay with kids

This place is disgusting. Wyndham should be ashamed of claiming it as one of their properties. Its next door to a strip club and you can see what goes on in it. I was grossed out that the floors were dirty, the furniture all chipped, the \"strippers\" and clients were everywhere. Spoke to the front desk and they couldn't care less.
2/10
Poor
11 Mar 2025
Johnathan

Scam Hotel. Avoid at all costs.

The worst hotel ive ever experienced, the rooms werent clean, the bed sheets were never changed in the 4 days I was there. The shower had very little water pressure and no hot water, and every time we requested towels we were met were near hostility. Door nobs almost hanging off and tissues still left in the nightstand drawer. You can tell rooms are rented out hourly here and the regular guests dont want to be bothered with a sheet change. Adult entertainment in the same parking lot.
Friends_and_family Family
6/10
Pleasant
11 Mar 2025
Michael
It wasn't worth what i paid for the room. The bed was hard and uncomfortable the furniture was old and damaged the shower was dirty around the top shower head was old and rusty. The door looked like it was kicked in several times. You can hear people farting next door. And someone kept walking around on the roof.
Leisure Partner
6/10
Pleasant
10 Mar 2025
Mary Jo
Bad neighborhood near freeway
2/10
Poor
09 Mar 2025
Ryan
Was loud bed was completely uncomfortable was dirty when we walked in to are room, didn’t let me get a room for my family had to wait 2 more hours and had to pay with cash
10/10
Exceptional
09 Mar 2025
xiulian
Nice
Leisure Family
2/10
Poor
08 Mar 2025
Verified traveler

Avoid at all costs

Left after the first night rooms weren’t clean, ac didn’t work, wifi password not given, nobody answered lobby phone, room phone didn’t work, cable didn’t work
Business
8/10
Excellent
07 Mar 2025
brandon
All good
6/10
Pleasant
06 Mar 2025
Sunny
My room was clean and the bed was soft and comfortable. In my opinion, the accommodations are fine if you are not traveling with children. It is behind a cabaret lounge business which gets busy at night and you have to drive through their parking lot to access the hotel entrance. Staff is limited and there is not continental breakfast, but packaged breakfast snacks for on-the-go situations are provided. There is a Waffle House diner that shares the same lot if you did want a hot meal for breakfast. Overall, based on the price and due to my stay being brief, business-related, and because I was not traveling with my family , it met my needs.
Business Self
6/10
Pleasant
04 Mar 2025
Frank

Go somewhere else

The hotel could be much better and the breakfast was terrible.
Service was very lacking and attendent could not speak English very well.
Friends_and_family Family
4/10
Poor
04 Mar 2025
Abel
Mini fridge didn’t work at all. Shower curtain rod was falling apart. No iron in room. Drawer to dress already broken when we arrived.
Leisure Family
2/10
Poor
02 Mar 2025
Brenda
Didnt like anything
Leisure Family_with_children

Location & surroundings

Infinity Inn & Suites Tempe
West Baseline Road, 1701, Tempe, United States

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Infinity Inn & Suites Tempe

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