Phoenix Marriott Tempe at The Buttes

United States , Phoenix Area - AZ
TEMPE, 2000 W Westcourt Way
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100 reviews shown

10/10

Exceptional

13 May 2026

Gabyson

Will be back amazing experience

Partner

8/10

Excellent

08 May 2026

Kali

Hotel is beautiful and I was surprised at the location and design with it being my first time there. Check in was a breeze and the lobby was so pretty with the waterfall inside by the cafe and front desk. The inside bar by the lobby was nice, had a great view and the staff working there were friendly, attentive, and great. We enjoyed food and drinks from the bar and patio and everything was tasty. It really gave a “resort” type of feel. Warning to anyone who hasn’t been, there are a TON of stairs if you plan on going to the pool and wandering around. The place also feels like a maze at times, especially at night. The bartenders at the pool bar were not friendly and barely gave any attention. I get that the timing is off at times but it’s the weekend and the least they could do is acknowledge patrons at the bar. I consistently felt like I was an inconvenience to them by being there and ordering. They would look up at me, all 3 of them, then ignore me. Maybe the bar is closing up which is valid, a little communication could help. After waiting a couple of minutes being ignored, I walked up to the upstairs bar to get drinks, no big deal. As i walked down, the bartender was helping others with new orders. Either you’re closing or you’re not right? And with those stairs, this was not an easy feat between the pool and bar multiple times. Overall I would stay here again, plan better when going to bar and pool, and I would just avoid the pool bar completely. Beautiful view and pool

Friends_and_family Family

10/10

Exceptional

05 May 2026

Larinda Lee

It was amazing!!

10/10

Exceptional

05 May 2026

Christopher

Definitely recommend grabbing dinner at Top of the Rock restaurant during your stay. The views were beautiful and the food was fantastic!

Staff was friendly, very clean spaces, amazing amenities. 10/10 stay!

Partner

10/10

Exceptional

04 May 2026

Silvano Mari

Marriott Tempe at the Buttes is not only breathtaking but has numerous nooks to sit and look at the view, day and night, two pools, an amazing restaurant called Top of the Rock that seems to be the place to go. The service was above and beyond. Thank you so much!

Partner

4/10

Poor

03 May 2026

Katelyn

We were extremely bummed out by this hotel. We thought we were splurging and booked this hotel for almost $300 a night (standard room). The hotels systems were down for 2 days on and off, when we arrived at the hotel we were told we had to just wait it out since they couldn’t use their systems. You would think they would provide some sort of compensation for not being able to check into your room late at night with a baby, but no. We asked them if they could let us know when we could check into and they said yes, but never did. It was on us to keep checking in to see what the status was. The next day we then were afraid to leave our room because they said if we did our cards could turn off due to the system issues and we couldn’t get back to our things. Again, it was on us to check in constantly to see what to do. We ordered room service that never came, and when we got breakfast we were treated poorly, and had to ask for the check twice even after all this, we felt like breakfast should’ve been on the hotel. The hotel is extremely mediocre and not worth what you pay. Very disappointed and will make sure to not visit any Marriott locations knowing this is the way they operate and organized our stay.

Family_with_children

10/10

Exceptional

03 May 2026

Malika

Love this hotel can’t wait to come back!

10/10

Exceptional

02 May 2026

Jana

Enjoyed everything this resort offered.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Chandra

From the lovely ladies at check-in to the housekeeping staff, pool towel staff, restaurant service, everyone was so nice and accommodating!
Rooms were well appointed with little extras and thoughtful touches.
We will be back!

Partner

10/10

Exceptional

01 May 2026

Jennie

The pool area was beautiful against the rocks. Lots of lounge chairs available. Drink & food service was great. Wifi wasn't good

Friends

8/10

Excellent

30 Apr 2026

Lady

Spacious rooms and friendly staff. Millie was an excellent bartender

Family

6/10

Pleasant

30 Apr 2026

Peter

Don't get a room on the 2nd or third levels on the highway side if you want to get a good night's sleep. The sound proofing on these rooms is terrible and highway noise is constant. Worst at night with motorcycles or trucks down-shifting. First time I've been place on that side after many times staying at the resort...never again will I allow myself to be placed on the highway side.
Bar food menu is becoming boring.

Business

8/10

Excellent

30 Apr 2026

Ovie E

Overall we had a good experience with our stay. One critique with room cleaning, was that the beds were not overturned every day unless we asked. Also, there was not much variety for breakfast. We had a hick-up when we tried to schedule facials and massages. I called to reserve two facials and two massages, the young lady on the phone for some reason assumed I was reserving one facial and one massage. When we showed up for our facials, we were told that only one had been reserved, and there was only one facial specialist on hand. So we had to cancel that. Also, they had to call in another masseuse. We did get our massages and we were very happy with them.

Partner

10/10

Exceptional

28 Apr 2026

Laura

The property is beautiful and has great amenities! Love the pools and the scenery!

Friends

10/10

Exceptional

26 Apr 2026

Adrianna

Staff was soooo friendly and helpful, rooms were really nice and we loved the patio! Also enjoyed all of the resort amenities. We will definitely be back!

Partner

10/10

Exceptional

25 Apr 2026

jessica

Would highly recommend this hotel. It’s beautiful, the staff is delightful and the food is amazing!!!

Family

10/10

Exceptional

23 Apr 2026

Hannah Lee

Everything was great

Self

6/10

Pleasant

22 Apr 2026

Andrew

The pool was OK

Partner

10/10

Exceptional

21 Apr 2026

Karen

Had a great time. Pool was great for lounging and bar service was convenient. Restaurants on site were great. Friendly staff.
Highly recommend.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

John

The facility was great and the location was perfectly located for our explorations...

Partner

8/10

Excellent

20 Apr 2026

Salem

Took 45 minutes to check in. Needs updating. Good location

Self

10/10

Exceptional

18 Apr 2026

Shannon

The property is super clean. The pool area is gorgeous . The staff was accommodating and extremely helpful. Also the hotel is close to the airport.

Friends

10/10

Exceptional

16 Apr 2026

Lexi

A beautiful resort. Food was great, pool and pool bar were a delight. Staff were top notch and very attentive. Loved our 6 nights and will be back again.

Family

10/10

Exceptional

15 Apr 2026

Gary

The Top Of The Rock Restaurant completed our anniversary celebration in grand style. The food was great and the service was top shelf.

Partner

8/10

Excellent

12 Apr 2026

Marissa

The front desk staff was wonderful. There was an issue with facility service trying to work on our room’s lock system at night without telling us. After the situation was addressed, the managerial staff communicated what changes they would make moving forward. I felt listened to and I do believe they aim to satisfy their patrons.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

william matthew

Pool and tub area were great

Family_with_children

2/10

Poor

10 Apr 2026

Katie

Tried charging us double the rate at check in after we already paid for the stay, proceeds to make it seem like it was my fault and gave me attitude. At breakfast a waitress didn’t appreciate my 20% tip and goes “ahaha you” trying to cover it with laughter.

Partner

8/10

Excellent

10 Apr 2026

JOHN Harry

Food is good, close to where I had my meetings, and very close to the airport. The additional $5 charges for delivery room service, $15 for parking that is outside did not impress me.

Self

10/10

Exceptional

09 Apr 2026

Vikramjit

Room was clean , we didn’t try food since there were plenty of options nearby. We thoroughly enjoyed our stay with kids on Easter breaks. Hotel is definitely close to all attractions

Family_with_children

8/10

Excellent

08 Apr 2026

Frank

My family enjoyed the hotel and staff however we experienced a couple of large waterbug on our room wall over the headboard and in the closet. Additionally the jacuzzi jets were missing and didn't provided a therapeutic experience in any of the jacuzzis. Hopefully you'll have someone address these issues especially the large waterbugs or large roaches, after trying to catch and kill them, we had to place a large towel under the main room door.

Family_with_children

10/10

Exceptional

07 Apr 2026

Kenneth

10/10

Exceptional

07 Apr 2026

Bre

Clean, great views and amenities; close to a plethora of shops and activities

Family_with_children

10/10

Exceptional

06 Apr 2026

Zidan

Amazing, shoutout Jeff

4/10

Poor

06 Apr 2026

Rob

For a Marriott hotel, it was very subpar! Space the vending machines were empty the entire stay and the ice machine didn’t work. Compared to the online picture the pool was subpar! The water was dirty, especially in the hot tub. I feel for how old and somewhat run down the hotel is it is way overpriced.

Family_with_children

10/10

Exceptional

06 Apr 2026

jeff

Awesome! Has everything you need.

Partner

10/10

Exceptional

05 Apr 2026

Mona

Property and rooms were very clean and landscaping was beautiful. In my opinion, the pool n hot tub area could some maintenance or updates but still nice. We ate on site and the food and service were on point!! Front desk staff was wonderful too!!

Family_with_children

10/10

Exceptional

05 Apr 2026

Raul

Everything was nice

Friends_and_family Friends

4/10

Poor

05 Apr 2026

Alfred

Rooms and hotel smell like stale smoke. Sink didn’t drain well and toilet didn’t flush well. Room was very dusty and bedding was questionable.

10/10

Exceptional

03 Apr 2026

timothy

Awesome place to stay

Family_with_children

8/10

Excellent

03 Apr 2026

Mike

Yes

Partner

2/10

Poor

01 Apr 2026

Arshak

Didn’t try

8/10

Excellent

31 Mar 2026

Maribel

Staff were so kind and amazing! They serve you pool side which was great. Pricing of drinks and food was affordable.
The biggest down fall of the resort is how long it takes to get breakfast when you order off menu. It took about 30-45 minutes for an omelette. If you choose the “buffet” it’s quick but very limited options. The room I stayed in was clean and very spacious although a little outdated. Check out was at 11am but my key stopped working at 10am which was annoying, but they came with a new key within 10 minutes.
I would definitely come back overall experience was great. The staff definitely made the stay very welcoming.

Family_with_children

10/10

Exceptional

29 Mar 2026

Steven

Cleanliness was on point

10/10

Exceptional

27 Mar 2026

Shondra

Hotel is beautiful and relaxing. Staff is welcoming and helpful. This stay was just what I needed. I will return in the future.

Self

6/10

Pleasant

25 Mar 2026

Jamie

I would encourage you to double check your room before you settle in. Our experience was poor in regards to dirty fridge, we were given the wrong room and they would have still charged us for the more expensive room if we had not brought it to their attention. We also had a leaky toilet. For the price we paid, I had higher expectations. I would like to note that once we brought this to the staffs attention, they were incredibly accommodating and sincerely apologetic.

Friends

6/10

Pleasant

22 Mar 2026

Pamela

The rooms were clean. The pool was packed and could not find a spot. Hot tub was not cleaned well. Gym was just ok.

Family_with_children

10/10

Exceptional

22 Mar 2026

Terry

Everyone was thoughtful/ accommodating

Family

4/10

Poor

21 Mar 2026

Suzanne

The bathroom floor in the handicapped room was very slippery when wet.
The pool water was ice cold
There were not enough chairs near the pool for everyone staying at the hotel. Only once in the 6 days I was there did I get a seat by the pool (and that was only one chair).
The gym is very small
The WiFi was sporadic
Not a pleasant experience overall

Family

8/10

Excellent

18 Mar 2026

Edmund

Gym was nice but a bit small. Our room was fine but the couple we were traveling with were out in an uncleaned room that was very dirty. They were able to switch rooms but seems like lack of quality control. Pool was nice but they ran out of towels

Friends

4/10

Poor

17 Mar 2026

Joseph

Major ant and bug infestation in our room

Family_with_children

10/10

Exceptional

17 Mar 2026

christopher

everything

10/10

Exceptional

10 Mar 2026

Timothy

Excellent stay - pool's hot tub, food on site. Relaxed.

Partner

10/10

Exceptional

09 Mar 2026

Brian

This place was amazing. My wife and I can’t want to bring the entire family next year.

Partner

4/10

Poor

09 Mar 2026

Bianca

The hot

8/10

Excellent

04 Mar 2026

Kathleen

Business

4/10

Poor

02 Mar 2026

David

This resort is in need of service training, and equipment repairs !!! The room promised as compared to the room offered was far, far disappointing!! The pool chairs and hot tub equipment were in need of severe repair and quite disappointing. It’s too bad, since the location to Phoenix is wonderful, but I really don’t know if I will be back, unless I hear from the property with some resolution ideas. Only time will tell now!

Family

6/10

Pleasant

02 Mar 2026

Alliah

Staff was friendly

Friends

6/10

Pleasant

01 Mar 2026

Roger

The only staff i encountered was during check in and check out. Very nice and courteous. The room, to me, is a typical hotel room. The toilet area seemed to be small ( only a 3 x 5 area) with a shower only, no tub. Hotels should really pay more attention to the outlets. When you plug something into an outlet, it shouldn't be loose to where the plug almost falls out.

10/10

Exceptional

25 Feb 2026

Luis

Great experience, amazing staff’s services!

Self

8/10

Excellent

23 Feb 2026

Jessica

Check in was quick and the room was clean

8/10

Excellent

22 Feb 2026

Joey

Good location

Partner

8/10

Excellent

19 Feb 2026

james

Aging

Self

10/10

Exceptional

17 Feb 2026

Juan

Amazing Valentine experience … we will be back next year !!

Partner

8/10

Excellent

15 Feb 2026

Andrew

Great piece of property. Obviously an older property but beautiful spot. Service was great. Top of the rock restaurant was very good with excellent service.

10/10

Exceptional

15 Feb 2026

Ayoub

Clean rooms

6/10

Pleasant

15 Feb 2026

Lexie

Room, staff, and amenities were all great! However, ordered room services and could not finish it. Ordered a burger meal and chicken strip meal, everything was fried in the same oil that had an awful sour flavor and smell. It was the end of the night so possibly it just needed to be replaced/switched out. Though, it made the food basically inedible. Really disappointed with that:(

Leisure Partner

10/10

Exceptional

14 Feb 2026

Brittany

The resort is breathtaking with beautiful view from every angle. Being able to relax in the hot tub while looking out at the city lights/sunset was the highlight. Being intertwined with nature is my favorite part. The staff was amazing. I’ve stayed here many times and will always be back. It was my boyfriends first time and he fell in love!

10/10

Exceptional

09 Feb 2026

Jeffrey

Nice quite, clean rooms

Leisure Friends

6/10

Pleasant

07 Feb 2026

Simon

Room was good, property was ok, nice amenities

Leisure Friends

10/10

Exceptional

06 Feb 2026

Sarah

Beautiful and clean room, sleek and modern design, and the property was stunning. Will definitely be coming back!

Leisure Self

2/10

Poor

03 Feb 2026

Laura

The small room was a cave. It was very dark.
The bed was uncomfortable. The pillows were hard as rocks and the bedding was inadequate.
It was insulting to be charged $15 a day for valet parking that was never used.
I was very disappointed in the facility
Extremely unfortunate

Leisure Partner

6/10

Pleasant

01 Feb 2026

Avery

It is a really nice resort. But pricey, 15$ a day for parking in other expenses and fees like any other resort or hotel these days is going to add up. But definitely not a bad spot to have a nice weekend in phoenix

Leisure Self

8/10

Excellent

31 Jan 2026

Ziklag

The Hotel itself was a beautiful and the view of the city from the room was equally beautiful. I only had a chance to interact with the front desk and that was such an easy experience, making the entire visit very enjoyable.

Leisure Family

8/10

Excellent

25 Jan 2026

Paul

Beautiful property with wonderful heated pools. Room was clean. Opinion; restaurant food selection needs improvement and prices down so they get volume in and make up on drinks. Need more staff at pools walking around taking orders for food and drinks as well as operating slide for kids

Leisure Family

10/10

Exceptional

21 Jan 2026

Adolfo

this doesn't reflect on the hotel I think but the restaurant had bad service and the food wasn't the best.
the food at the hotel bar was better....

Partner

2/10

Poor

13 Jan 2026

Xinchen

During my stay, I experienced a needle-stick exposure incident that should have been treated as a serious safety concern.

On the morning of the incident, I got out of bed and suddenly felt a sharp, stabbing pain. I immediately checked the bedding, where I discovered a needle embedded into the bedding fabric. The needle had punctured my foot, leaving a visible puncture mark. A sharp object of any kind should never be present in guest bedding and presents an obvious safety risk.
The management representative dismissed the issue, stating that “this is not a drug needle or a diabetic needle — it is just a sewing needle.” This conclusion was made without any investigation or confirmation of the needle’s origin, which is not an appropriate risk assessment.

I asked whether the hotel could investigate how the needle ended up in the bed. They said the needle “could have been left by a previous guest or could have come from the hotel.” During the same conversation, management explicitly stated that beds considered “unused” are not cleaned or changed. Which shocked me since I believe a full cleaning after checking out is the basic procedure.

No clear information was provided regarding investigation, procedural review, or preventive measures. The risk was minimized rather than addressed. Will never choose Mariott.

Leisure Friends

10/10

Exceptional

12 Jan 2026

Kelly

Breakfast was great!

Leisure Family

10/10

Exceptional

11 Jan 2026

steve

n/a

8/10

Excellent

09 Jan 2026

Michelle

The room was beautiful and the staff was wonderful. The only problem we had was with the hot water and water pressure, made showering very interesting.

Partner

4/10

Poor

09 Jan 2026

Patrick

No hot water in the morning front desk wasn't willing to comp me

6/10

Pleasant

08 Jan 2026

Jessica

Our bathroom ceiling had mold on it, came back from a night out and our bathroom floor was wet from the ceiling unit leaking.

10/10

Exceptional

06 Jan 2026

Fidencio

Clean room and staff excellent.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Alice

It was clean and the amenities were great, especially the waterfall in The Market. The staff was exceptional, especially the woman who checked us in. She made sure we had a room with easy access since my friend has trouble walking.

Friends_and_family Friends

10/10

Exceptional

02 Jan 2026

JAVIER

Awesome facility! Room was clean, amenities were clean and organized. Wish the pool bar was open later

Leisure

8/10

Excellent

01 Jan 2026

Sayeed

The room was spacious and clean, and the staff were friendly and very helpful. The property is kept in good condition. It was also quiet and a nice place to relax.

Leisure Family

6/10

Pleasant

31 Dec 2025

andrew

The layout is weird

Leisure Family

10/10

Exceptional

31 Dec 2025

Ravinder

Nice place to live

Leisure

10/10

Exceptional

30 Dec 2025

Kevin

8/10

Excellent

30 Dec 2025

Sarah

We liked it. It feels very 1970's but updated. The room was not exciting but was fine. We had a "city view" which meant highway noise but we didn't mind the extra white noise. Staff were nice and helpful. The pools and hot tubs are nice and we enjoyed the pool slide. We tried the Top of the Rock restaurant which was beautiful though not snooty, and very expensive. The beds were comfortable, slightly squishy. We'd stay again.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Kimberly

Easy checkin. The pool area was nice, had a private hot tub area as others were at the first one, small climb to second and the weather was perfect! Even in December. Bed was comfy and breakfast was delicious!

2/10

Poor

27 Dec 2025

Cinzia

During our stay, painting started in the corridor without notice, and the resulting smell and dust in our room caused significant discomfort.
They did not inform us in advance or take any steps to reduce the stress during our stay.

Leisure Family

10/10

Exceptional

23 Dec 2025

Colette

The staff was great, especially at check-in. The room spotless.

Business_and_leisure Family

10/10

Exceptional

22 Dec 2025

Beverly

The food was delicious. Staff service was efficient and welcoming. It was a unique space too.

4/10

Poor

21 Dec 2025

Jason Shane

Expensive

Business

10/10

Exceptional

21 Dec 2025

Albert

Beautiful property, friendly staff, quiet room and awesome bar & breakfast cafe downstairs!! Loved everything about this hotel including location & definitely would come back!!

Leisure Partner

6/10

Pleasant

19 Dec 2025

Christine

Room was standard! Plastic coffee taste. Bartending staff was aweful! Did not know how to make drinks. The rock resteraunt was ok nothing to want to come back too. Waitress was great though! Over priced for the amenities. Spa sucked! No jets working and wam spa water! Nah it’s not what it is cracked up to be!

10/10

Exceptional

18 Dec 2025

LaShaun

The room was well maintained and nicely decorated. The staff went above and beyond. I enjoyed my stay.

Business

10/10

Exceptional

15 Dec 2025

Matthew

Basically a resort

Leisure Family

10/10

Exceptional

08 Dec 2025

Marnie

It was fine.

Self

10/10

Exceptional

07 Dec 2025

Jeannette

The view when you stay is breathtaking. The staff is extremely friendly and the rooms are very clean. We love coming here and highly recommend staying here.

Partner