Name: Arizona Grand Resort & Spa
Address: 8000 S. Arizona Grand Pkwy, Phoenix, 85044, US

10/10

Exceptional

20 Jul 2026

Maria

Everything was great, comfortable beds and very clean rooms. We had two rooms and they were able to have them conjoined. The Oasis Waterpark was awesome!

Family

10/10

Exceptional

19 Jul 2026

Christine

Great waterpark area, great rooms.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Natalie

Our overall stay was very good, all our accommodations were met, the only thing that was upsetting is that my son had forgot his shoes in the room the day we checked out, we didn't realize until the next day so I had reached out to the hotel I had to feel out a lost report(no problem) but only to be told that they have yet to find my sons shoes and they have not been turned into lost and found, which in my mind only tells me one thing somebody kept them. Pretty disappointing but I guess lesson learned and a reminder to never leave anything in the room because you probably won’t get it back.

Friends_and_family Family

2/10

Poor

18 Jul 2026

Matthew

Complete vultures, Expedia made a mistake with my booking , Arizona Grand refused to help as so did Expedia.. I do not recommend you choose either of these companies if you want a successful vacation

Family_with_children

6/10

Pleasant

17 Jul 2026

John

Not as good as I expected.

8/10

Excellent

16 Jul 2026

Leslie

The property is beautiful! Staff was helpful, and I absolutely loved the girl that checked us in, friendly and fast. We had everything we needed and I appreciated having the use of golf carts to get around. Absolutely will stay again!

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Marquita

I loved it and there is so many pools the pools were not over crowded

Family_with_children

8/10

Excellent

14 Jul 2026

Shannon

Really disappointed in the wave pool, as the waves portion was closed, along with the volleyball net pool. Which made the wave pool really congested. I wish there was mention of this on the website and I would have booked a different day.

However, the room was really nice and spacious. I did notice there wasn’t a microwave. Otherwise we had a good staycation.

Family_with_children

10/10

Exceptional

14 Jul 2026

Jaimee

Love this place! Highly recommend over Great Wolf Lodge

10/10

Exceptional

13 Jul 2026

Kimberley

Fun place to hang out!

Family_with_children

10/10

Exceptional

13 Jul 2026

Coreyuna

The staff was very nice and the room was very clean however it was very disappointing to not see that a microwave wasn’t in the room and also something was terribly wrong with the air conditioning at night. It gets really really hot in the rooms and morning said afternoon is very very cool.
Also, if the resort is 24 hours, I believe some pool should definitely be 24 hours as well or at least close at a later time when they have a parent

Friends

2/10

Poor

13 Jul 2026

Adan

I planned a staycation for my wife’s birthday. When we got there my wife found a cigarette under the bed. When I went to open the sofa couch. There was a cockroach dying under the mattress. There were stains on the couch cushions. Maybe it was just the Sedona division, I’m not sure. But I wouldn’t want to stay in that room again.

Family_with_children

10/10

Exceptional

13 Jul 2026

Henry

Our stay at this resort was spectacular! It started out with an unexpected room upgrade. They were out of the double queen bed rooms so we were given two joining king rooms at no extra charge. The rooms were very clean and well maintained. Throughout our stay all the resort staff were extremely helpful, friendly and professional. The water park, our main reason for this trip, was awesome. We loved the lazy river most. We highly recommend The Arizona Grand Resort & Spa. We will definitely be returning in the future.

Family_with_children

10/10

Exceptional

12 Jul 2026

jessica

Clean room nice view from balcony

Self

10/10

Exceptional

12 Jul 2026

Loretta

Clean room, waiters at the pool area were very polite and respectful

10/10

Exceptional

12 Jul 2026

Hailey

Loved every bit of your stay . Staff was very nice and attentive no matter how needy my small family was . Truly appreciate the hospitality!

10/10

Exceptional

12 Jul 2026

Raquel

This resort was of exceptional quality. It is a resort model. One can simply stay on the premises to perform almost all activities. The staff was exceptionally cordial. The rooms were impeccably maintained. My view was remarkable. I could witness the sunset every single night, and the city lights. The cuisine at the restaurants was exceptionally delicious. I highly recommend you check out this beautiful resort. I will be coming back next year!!

Family

6/10

Pleasant

12 Jul 2026

Henry

Wished the pool, waterslides and lazy river opened earlier that 9am. The showers were tiny, and showerheads were super low. Bed was unfortunately uncomfortable. But honestly, we loved our stay. The location is perfect, lazy river, wave pool and water basketball and volleyball were great. Room was spacious and adequate. Really great place for 3 adults and 2 teenage boys, especially in the heat of the summer.

Family_with_children

10/10

Exceptional

12 Jul 2026

Donna

Amazing place to stay at.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Kathryn

The lack of explanation of the resort fees is non existent.

10/10

Exceptional

11 Jul 2026

Dean

Great restaurant

Pet

10/10

Exceptional

11 Jul 2026

Cassandra

As a return guest I can tell you that both visits were perfect. This time, we were farther away from the water park but it didn’t matter because we called for a ride and they responded quickly! The drivers were friendly and conversed with ease. The water park was clean and full of visitors but the little river cruise was so relaxing and fun. This is my go-to place for summer fun.

Partner

10/10

Exceptional

11 Jul 2026

Karen

Room was clean staff was helpful enjoyed the lazy river.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Sophia

The room was clean beside the wooden floors. They made our feet black when we walked on it with no shoes. The balcony had someone’s socks hanging over it and the carpet and wooden floor could use a vacuum. Our stay however was good and staff was helpful and nice. Food was way over priced but it’s a resort so cant expect any less I guess.

Family_with_children

2/10

Poor

10 Jul 2026

Maritza G

AVOID AT ALL COSTS! We paid for a suite, but our room wasn’t ready while our second room was. We were offered a “special” room without the living room area included in the suite we paid for. Once inside, we discovered there was no mini fridge, no ice bucket for the Arizona heat, and no hot running water.

We were never told we shared a common entry area with another room. Trying to be safe, we locked the entry door, not realizing it prevented our neighbors from entering. They repeatedly pounded on our door, making us think someone was trying to break in. When we tried calling the front desk, the room phone didn’t work.

There were also guests smoking marijuana right outside our door around young children. While the hotel provided a food voucher for the downgrade, it didn’t make up for the experience. The most frustrating part was being told by the manager, Brye, that I could request a full refund through Expedia and he would approve it. Expedia later told me no refund would be approved after they spoke with hotel management.

Between the room downgrade, lack of amenities, no hot water, safety concerns, and the refund issue, this was one of the worst hotel stays we’ve experienced. We will not be returning!

Family_with_children

6/10

Pleasant

10 Jul 2026

Janet

Water park is great and probably the only reason to stay there. Everything else is average and overpriced. Not even a complimentary water bottle! This hotel is huge and extremely spread out so be prepared to wait for a golf cart ride or walk in the desert heat.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Stacie

We stayed on a very hot day and the air conditioner wasn’t working. I didn’t call anyone because we were all tired. Everything else was amazing. We checked out early and I let the front desk know and they were very nice about it. This is such a beautiful place. We will stay again. We loved the water park

Friends_and_family Family

2/10

Poor

08 Jul 2026

christine

The food was horrible and the rooms were so dirty and gross! I will never ever recommend anyone coming here ! Just disgusting

Family_with_children

10/10

Exceptional

07 Jul 2026

Candice

The waterpark was amazing, the resort was beautiful, everything was great!

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

Brittany

We love love love staying here!!

Friends_and_family Family

2/10

Poor

07 Jul 2026

andrea

Do not waste your money.
The only grate thing about the stay was the Staff especially Vanessa at the front desk she was absolutely am amazingly kind and fun.

Family_with_children

6/10

Pleasant

07 Jul 2026

Edin

A couple of bags with our food and snacks was missing when we returned to our room from the pools. Cleaning crew took our things and couldn’t get it back.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

ricardo

excellent service

Family_with_children

10/10

Exceptional

06 Jul 2026

Patricia

Wonderful visit. Water activities everywhere. Lots of special activities for children. Fireworks were the hilught

Family_with_children

2/10

Poor

06 Jul 2026

Joseph

The water park was so packed it was shoulder to shoulder they let out side people come to park that doesn’t even stay there at the resort bug infestation in bedroom behind the mirror

Family_with_children

10/10

Exceptional

06 Jul 2026

Malinda

Clean room, nice staff.. and it was fun :)

Partner

10/10

Exceptional

05 Jul 2026

Oscar

Clean rooms, great staff, family friendly, water park & pool very pleasant but the no food and drinks on pool are policy needs to be enforce on all the pools and water park.

Business Family

10/10

Exceptional

05 Jul 2026

Amanda

Amazing resort with so many amenities!

Family_with_children

10/10

Exceptional

05 Jul 2026

Angelina

Stayed at the AZ Grand Resort with my family of 5 for 4th of July weekend. The Oasis waterpark and amenities were excellent. We loved the lazy river, wave pool, and slides. Plenty of towels and access to restrooms that were well maintained at the waterpark. We had 2 hotel pools outside of our suite. Plenty of options for swimming and not crowded at the pools.
Our suite was very clean, the beds comfortable, and the suite was spacious for 5 people. We ordered breakfast from one of the hotel restaurants, The Lobby Grill. It was fast and tasty. Rustler's Rooste Steakhouse is a great dinner option with amazing views of the city. The kids loved the slide and live music. Overall the stay was wonderful and we will be back again.
The only slight negative was finding parking near our room. However, it was a holiday weekend and the hotel seemed to be pretty booked. I highly recommend this hotel for family vacation/staycations in Phoenix.

Family_with_children

6/10

Pleasant

05 Jul 2026

Rebecca

I have been staying at this location for the past 8 years and always get 6 wristbands for the 6 persons guest/room. This year I was required to pay for the 5th one, my 6 person didn’t show up or I would have had to pay for 2 of the 6 wristbands.

Family_with_children

4/10

Poor

04 Jul 2026

Rayna

This hotel is very outdated. My room was not clean at all. Would not stay here again

10/10

Exceptional

03 Jul 2026

Lazaro

So far so good!!

Family_with_children

6/10

Pleasant

03 Jul 2026

Shannon

In the room, the air filter needed to be changed. It was super dusty and old and affected the air quality as well as the air condition quality. Also, there was an extra charge to get a microwave. It was $10 per night and that was not clear in the description when booking the room in the bathroom. The showerhead had mold on top of it by our room. The ice in the water section did not work. I would have appreciated if the pools had extended hours they closed at 10, but having them extended to midnight would have been so much more helpful, especially due to the late check-in everything was very expensive if you did wanna have water or snacks they were super expensive. The spa treatments were very expensive so anything extra became super expensive. The overall staff was kind and nice.

Family_with_children

4/10

Poor

03 Jul 2026

Anita

The resort was dirty. Kids running up & down the hallways at night, people smoking pot throughout the night. I understand kids get excited but the supervision was nonexistent. Very disappointing. The up side was, the staff at the lobby hotel restaurant had a great staff, especially Katie!

10/10

Exceptional

03 Jul 2026

Fernando

Will come again

10/10

Exceptional

01 Jul 2026

Concepcion

Beautiful ,peaceful place to relax.

10/10

Exceptional

01 Jul 2026

Marvin

Pool and lazy river were great!

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Elizabeth

Had a really fun family weekend meeting up with family friends and spending a few days at the pool.

Family_with_children

10/10

Exceptional

30 Jun 2026

Brittany

The hotel and waterpark was amazing. Highly recommend.

6/10

Pleasant

30 Jun 2026

Clifford

Great view and water park

Family_with_children

6/10

Pleasant

30 Jun 2026

Shane

The resort is was nice but for some reason the room we received was more than half the size the room our friend received even though we both booked the same rooms, paid the same price and checked in at the same time. I am not sure if they got upgraded or we got downgraded. Something was off and nobody would explain.

Family_with_children

10/10

Exceptional

29 Jun 2026

laurie

Loved our little staycation with access to oasis water park. Beautiful property, comfy beds The food was very good in the restaurant in the resort as well.

Friends

10/10

Exceptional

29 Jun 2026

Kailyle

Great enviroment anf atmosphere.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Summer

Loved everything about it

Family_with_children

10/10

Exceptional

28 Jun 2026

Irasema

Every time we stay is a 10/10.

Family_with_children

10/10

Exceptional

28 Jun 2026

Fuentes

I was amazing! Very clean good amenities. Staff is nice. Had a fun time with my kids will go back as many times needed

Family_with_children

10/10

Exceptional

28 Jun 2026

Alejandra

Such a great hotel. My kids loved it! We are planning to go back

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Dawn

Staff was excellent. Beds super comfy! The pool area, including the wave, pool and bridges and lazy river or little in dis Repair. They need definitely need to replace the cove and the rock. Some parts were like had fallen in and they had them blocked off so that would be my only complaint.

Family_with_children

10/10

Exceptional

25 Jun 2026

Sonya Lynn

Wonder experience!

Partner

10/10

Exceptional

25 Jun 2026

Carolyn

We had a blast! Staff was amazing. Food was really good. Never got our towels from room service 😕 but other than that we had a perfect stay!

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Steve

Everyone was helpful and pleasant

Family_with_children

8/10

Excellent

25 Jun 2026

Nea

We went as a staycation to enjoy the fabulous waterpark. The rooms are dated, but well maintained. They have a fitness club, pools in addition to the waterpark, quick access to the trails at South Mountain, a good restaurant, and nice views. Our room had a kitchenette and spacious closet that would work well for a longer stay. We plan to go again.

10/10

Exceptional

23 Jun 2026

Christina

Amazing resort!!!

Partner

10/10

Exceptional

23 Jun 2026

Ronae

Clean room, friendly staff. Very beautiful property, We loved the water park and had a great time. Restaurants had delicious food, fast service and very nice employees. Would defiantly stay here again.

Family_with_children

10/10

Exceptional

23 Jun 2026

Amanda

We stay here every year! The staff are great, the kids love the pools and water park in between all the other area stuff to do.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Vince

Love this place for a staycation especially the pools and the restaurants in and around the area.

Family_with_children

10/10

Exceptional

21 Jun 2026

Yessenia

Beautiful property! Pools and all the trees were beautiful

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

DERRICK

Awesome service. Could use some updating around the lazy river but had a blast.

Family_with_children

10/10

Exceptional

21 Jun 2026

Breckell

We had the best time! The property was so clean and everyone was so pleasant!

Family_with_children

10/10

Exceptional

20 Jun 2026

zahira

Estaba muy limpia mi habitación, tenía vistas al parque acuático , todo el personal fue súper atento , nosotros no hablamos inglés pero entre todos los empleados siempre buscaban la forma de buscar a alguien que hablara español , me sentí muy bien allí , volvería a ir muchas otras veces más ❤️

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Erica

Great resort food is pricey better to eat off grounds

Family_with_children

8/10

Excellent

20 Jun 2026

Shawn

All was amazing. But they won't let ypu bring drinks in the oasis park. When ypu have small children, it can get very expensive at $9+ a drink. Also, we requested a blanket for our 3 year old twice and were told they would bring one and we never received it. Otherwise, all was amazing.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Donald

Better disclosure on the $90.00/day resort fee that is due upon check in would have made this stay more enjoyable.

6/10

Pleasant

19 Jun 2026

Thomas

The water park was a ton of fun, but the rooms are dated and not well-maintained. Nothing outright terrible, just a bunch of noticeable small things that added up to make their maintenance and cleaning staff look incompetent. For example- one of my pillowcases had a small black dot on it, there was a small patch of mildew in the shower, the hot and cold handles on the sink were reversed, part of the blinds were broken, chipped paint on most corners, and janky doorknobs. Like I said, nothing outright terrible, but it suffers from “death by a thousand cuts”. The staff were all very friendly and helpful, though.

Family_with_children

10/10

Exceptional

19 Jun 2026

Albert

Awesome place for the family. Waterpark is amazing. Staff is very friendly. Highly recommend.

Partner

10/10

Exceptional

18 Jun 2026

Michelle

Front desk help us a lot. I'm not remember her name but was cashier 84 .

10/10

Exceptional

18 Jun 2026

Diana

Views were amazing and staff was friendly and we were always greeted with a smile!

Family_with_children

10/10

Exceptional

18 Jun 2026

David

I can't say enough. We arrived hours before check-in and got our rooms right away. We were even moved closer to the water park. The park is full of young lifeguards with really good attitudes. The kids had a blast. Beds are comfortable and there's blackout curtains.

Family_with_children

10/10

Exceptional

18 Jun 2026

Patricia

Water park was perfect. 3 slides. Wave pool. Lazy river.
Room was far from water park but, you can call the for golf cart pick up & drop off to anywhere on the property. Great staycation.
Movie in the pool was very nice.

Family_with_children

10/10

Exceptional

17 Jun 2026

Adrian

Staff was very eager to help.the water park was awesome

Family_with_children

10/10

Exceptional

16 Jun 2026

Daniel

Water park was awesome! Room was nice and clean.

2/10

Poor

16 Jun 2026

PATRICIA

Bathtub was dirty

Family_with_children

10/10

Exceptional

16 Jun 2026

Heather

We stayed in the gold view villas which in my opinion are the best rooms and with the upgrade because it has a kitchenette. The staff was absolutely fantastic especially when checking in and we didn’t get the room we thought we booked so they took care of it.

I always workout while traveling and their gym is huge with a nice variety of equipment if you are a serious lifter like me.

The restaurant was easy and the bar had a great adult feel.

The adult pool was right by our villa so that was perfect.

Partner

8/10

Excellent

16 Jun 2026

Steve

Clean room, water features

Family_with_children

10/10

Exceptional

15 Jun 2026

Antonitus

Great resort! All amenities were top tier!

Family_with_children

10/10

Exceptional

15 Jun 2026

Krissy

This is the 3rd time we have stayed here. We had a great visit with our Grandkids. They enjoyed the waterpark for two days. Loved that they always had plenty of towels at park and at our pool outside our room. The staff at waterpark were nice enough to let us enter with fruit and snacks for our grand daughter who is diabetic, other than that they only let you take sealed water.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Morgan

Wonderful and complete peaceful stay. Very impressed either way the service.

Partner

10/10

Exceptional

14 Jun 2026

Ahmed

Jaya at the front desk was incredibly helpful with our room change and upgrade. She made the process quick and easy. Her friendly attitude and excellent service made a great impression. She truly went above and beyond. Thank you, Jaya!

Family

10/10

Exceptional

14 Jun 2026

Alexandro

We went and stayed at the Mountain suites and it was really clean and maintained we enjoyed the oasis pool area and had lots of fun. Also during the stay the resort offered rides to the different amenities all you have to do is text the number they give you.

Family_with_children

10/10

Exceptional

14 Jun 2026

Mark

Absolutely lovely

10/10

Exceptional

14 Jun 2026

Chesill

Excellent !!! Very family

Family_with_children

8/10

Excellent

14 Jun 2026

Michelle

Property was ok very expensive but the waterpark was nice for the kids to swim and play. It was very expensive per night but the room was a big suite with a living room which was nice.

Family_with_children

10/10

Exceptional

09 Jun 2026

Candy

Great experience, definitely recommend for family vacations

8/10

Excellent

08 Jun 2026

Elisa

We were checked in an hour late. Water park was off on hours which made our plans different.

Closing was at 10 by 9 it was closed.

Open oasis was at 6am and didn’t open til 9am

I don’t know how you can update and actually lets us enjoy time.

The fact we got checked in an hour late but had to check out on time was the bad part.

Self

10/10

Exceptional

08 Jun 2026

Lacey

I’m debating if we should have our wedding guests stay here in February 2027 so booked a stay to check it out. We were in room C269 on the corner and close to the lobby and pool. It was a great room and bed was very comfortable. Could use a window in the living room area. Front desk and employees were all very accommodating and we felt very well cared for. We will keep it in mind for our wedding! We are getting married at The Farm at South Mountain. Ty

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Elijah

Great amenities! The staff was very nice! The restaurant was pricey.

Partner

10/10

Exceptional

07 Jun 2026

Barbara

Todo excelente.

Family_with_children

10/10

Exceptional

07 Jun 2026

Allison

Was a wonderful time ! Will return ! 10/10

Family_with_children

10/10

Exceptional

07 Jun 2026

David

Lobby staff was great,shuttle drivers were very friendly helpful,Matt shuttle driver to the restaurant on top of the mountain was very pleasant energetic… Waterpark was very nice, couldn’t complain about anything,golfing was a great course … will certainly be back again

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Ernesto

The resort is well maintained, which is what you’d expect from a property of this caliber. However, the rooms and many of the common areas feel dated and could benefit from renovations. If you’re looking for a more modern resort experience, this may not be the best fit.

While I anticipated premium pricing for food and beverages, the costs felt excessively high, even by resort standards. The fitness center is well equipped, but much of the equipment appears older, which is consistent with the overall feel of the property.

Overall, the resort is clean, well cared for, and professionally managed, but it offers more of a mature, traditional resort experience than a contemporary one. I was also surprised by the $100 resort fee, which seemed difficult to justify given the room rate we paid.

In the end, while the stay was pleasant, I would likely explore other options on my next visit.

Family_with_children