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SpringHill Suites Tempe at Arizona Mills Mall

Phoenix Area - AZ · United States

5211 South Priest DriveView location

8.6/10Excellent1,002 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SpringHill Suites Tempe at Arizona Mills Mall

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Tempe? This hotel has 366 square feet (34 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 121 guestrooms featuring microwaves and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

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With a stay at SpringHill Suites Tempe at Arizona Mills Mall, you'll be centrally located in Tempe, within a 10-minute drive of Arizona State University and Tempe Town Lake. This hotel is 9.9 mi (15.9 km) from Mortgage Matchup Center and 9.9 mi (15.9 km) from Phoenix Convention Center.

Make yourself at home in one of the 121 guestrooms featuring microwaves and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Tempe?

This hotel has 366 square feet (34 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 5.12 per day
    • Pet deposit: USD 50 per stay
    • Pet fee: USD 5 per accommodation, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Arizona Mills Mall 0.6 km / 0.4 mi
LEGOLAND® Discovery Center 1.2 km / 0.8 mi
Oasis Water Park 1.6 km / 1 mi
Arizona Grand Golf Course 1.7 km / 1.1 mi
Diablo Stadium 4.1 km / 2.5 mi
Mill Ave 6.5 km / 4 mi
Arizona State University 7.1 km / 4.4 mi
Mill Avenue District 7.1 km / 4.4 mi
Grady Gammage Memorial Auditorium 7.2 km / 4.4 mi
Tempe Center for the Arts 7.2 km / 4.5 mi
Tempe Town Lake 7.3 km / 4.5 mi
Mountain America Stadium 8.2 km / 5.1 mi
Tempe Beach Park 8.2 km / 5.1 mi
Desert Financial Arena 8.3 km / 5.2 mi
Phoenix Zoo 8.6 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1998
  • Year of most recent renovation: 2011
  • Total number of rooms: 121
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 29 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting service
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Shop
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Outdoor freshwater pool
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-3

    Photos are not available for this room type.

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 37 m²STU.H6-5
    STUDIO AccessiblePhoto unavailable4 photos

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-5

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    SpringHill Suites Tempe at Arizona Mills Mall

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 28 m²STU.H6
    STUDIO AccessiblePhoto unavailable5 photos

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 37 m²STU.H6-4
    STUDIO AccessiblePhoto unavailable5 photos

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-4

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    SpringHill Suites Tempe at Arizona Mills Mall

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    SpringHill Suites Tempe at Arizona Mills Mall

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 28 m²STU.H6-1
    STUDIO AccessiblePhoto unavailable5 photos

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    SpringHill Suites Tempe at Arizona Mills Mall

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 37 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable12 photos

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO TWO QUEEN BEDS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Safe
    • Centrally regulated air conditioning
    • Minibar
    • Kitchen
    • Bathtub or Shower allocation on arrival
    • Bathroom
    • Bathrobes
    • Wake-up service

    Facilities with extra charge

    • Microwave
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 37 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable5 photos

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO Accessible-Two Queen Beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 28 m²STU.H6-2
    STUDIO AccessiblePhoto unavailable5 photos

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 28 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable14 photos

    SpringHill Suites Tempe at Arizona Mills Mall

    STUDIO KING SIZE BED

    Room photos

    14 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Bathrobes
    • Bathtub or Shower allocation on arrival
    • Bathroom
    • Minibar
    • Kitchen

    Facilities with extra charge

    • Internet access
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • TV
    • Direct dial telephone
    • Hairdryer
    • Ironing set
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SpringHill Suites Tempe at Arizona Mills Mall

8.6
Excellent
1,002 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Gerardo
Tan pronto llegamos a recepción, Anthony fue de lo más amable que he visto en años viajando, el desayuno incluido es muy bueno para el estándar de desayuno de hotel, incluye huevo , salchichas, papa, waffles, fruta , yogurt, cereal, panecillos, y un buen café, las habitaciones son amplias y limpias. Hay un Circle K a un lado, McDonald’s y Carls Jr, y por si fuera poco, está enfrente del Arizona Mills, el único “pero” es que no se siente el barrio muy seguro para caminar de noche, pero ese es un tema de diferentes lugares, y no tiene nada que ver con el Hotel, altamente recomendado para familias,
Friends_and_family Family
10/10
Exceptional
18 Jul 2026
Benjamin
The free laundry service was the high point for me didn’t cost me anything to wash it or dry it🤗
Business
10/10
Exceptional
15 Jul 2026
Preston
If I could give this place 10 stars, I would! From the moment we arrived, the staff was incredibly welcoming and made the check-in process smooth and easy. Our room was spotless, well-maintained, and very comfortable. The complimentary breakfast offered a great variety of options and even accommodated our dietary needs, which we truly appreciated. I would highly recommend staying here and would absolutely book another stay in the future.
Business
8/10
Excellent
14 Jul 2026
angela
Good 👍very polite staff
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
KAREN
The rooms were clean and room to sit and relax. The staff was pleasant and helpful. Easy access to Wi-Fi. Breakfast had different items every morning and they had staff to help with refilling items.
Family
10/10
Exceptional
13 Jul 2026
Donna
The staff here was especially friendly, which we loved. The rooms were really beautiful and tidy, but the bathrooms definitely need to be remodeled and spruced up.
Family_with_children
8/10
Excellent
12 Jul 2026
Briselia
Shower had rust but the staff were really nice and breakfast was nice
Family_with_children
8/10
Excellent
12 Jul 2026
Janine
Staff was great, breakfast delicious, clean room. My only issue was bath tub was very slippery. Would still highly recommend.
Family
10/10
Exceptional
11 Jul 2026
Mya
Overall great stay from the room, staff and breakfast
Family_with_children
10/10
Exceptional
11 Jul 2026
Dwight
The people were very friendly and helpful.
Self
10/10
Exceptional
09 Jul 2026
Rosa
Front desk service excellent
Always stay at this location in Tempe Az for that reason, quiet, safe, good breakfast just overall great service
Family_with_children
10/10
Exceptional
07 Jul 2026
Mary
It was good to stay there.
Partner
4/10
Poor
05 Jul 2026
Benjamin
Great staff but property needs major upgrading
Family_with_children
8/10
Excellent
03 Jul 2026
Forrest
Nice spacious room, but lighting left a bit to be desired. Breakfast offered good selection, but part of it was behind a pony wall and not immediately obvious.
Self
10/10
Exceptional
02 Jul 2026
David
A
Partner
10/10
Exceptional
29 Jun 2026
Rachel
We booked two rooms for a family reunion. We both rooms has two queen beds and were extremely clean. Parking was easy and check in was even easier. My kids loved the free breakfast and wanted to eat there every morning. We would definitely come back and stay again.
Family_with_children
6/10
Pleasant
29 Jun 2026
Erliza
Stayed 6 nights. The room needs a major upgrade. The carpet has spills and is in need of deep cleaning. The bathroom exhaust is weak or possibly not working, and the water pressure on the 3rd floor makes noise. The bathtub also looks like it needs a thorough scrub. On the positive side, the staff were helpful and friendly—especially the lady in charge of breakfast! She is a sweetheart.

BEWARE: Guests, whether they have a car or not, are required to pay a parking fee of $5+, which I don’t believe is advertised anywhere. I raised the issue, and they removed the charges before I checked out.
Family_with_children
8/10
Excellent
29 Jun 2026
Sonja
I had a wonderful stay.
Pet
10/10
Exceptional
29 Jun 2026
David
Desk very helpfull
Self
2/10
Poor
28 Jun 2026
Spencer
I booked a 3 night stay, the room wasn’t the cleanest but not a big deal. I travel frequently for work and when I do I travel with pre-made meals, I noticed my fridge wasn’t working properly so I informed the front desk. Gentleman behind the counter informed me that the fridges in room are “motion activated” I wasn’t sure about it so I went to the ice maker to fill up my coolers, which he informed me none of the ice makers on property weren’t functioning, and if I wanted ice I would have to walk across the street to a different property. He insisted when I put my meals in the fridge it would activate, it was past midnight at this point so I trusted him and put my meals in the fridge. When I woke up I realized the fridge never turned on and all my meals were spoiled. Very disappointed, definitely would never consider this property again. Only reason 1 star is valid is because they allowed me to check in early!
Self
10/10
Exceptional
27 Jun 2026
Noemi
Our room was clean and the staff were very friendly.
8/10
Excellent
24 Jun 2026
Francisco Taurino
Improve breakfast to always have at least waffles
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Bruce
Nice property, everything was good!
Self
10/10
Exceptional
23 Jun 2026
Antonio
Staff was awesome . Room was great . Breakfast was great only thing is wish the pool was cooler because it was super hot out ! Still enjoyed it . Other than that was a great stay .
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Susana
Simply Amazing
Family_with_children
10/10
Exceptional
14 Jun 2026
John
The only thing I would liked to have had was creamer for my coffee in the evening.
Friends
10/10
Exceptional
12 Jun 2026
Sada
I love everything about this place. Whenever I need to book an hotel it will for sure be with them . The breakfast the free laundry is everything
Friends_and_family Family
10/10
Exceptional
12 Jun 2026
Amanda
Great place to stay in Tempe. Property was clean, staff was fantastic, continental breakfast was well-stocked with several options, fitness center had free weights which was awesome. Rooms are simple but clean and functional. Would stay again.
Friends_and_family Family
10/10
Exceptional
11 Jun 2026
Larry
Clean room and friendly service. They cheerfully let me stay a few hours longer.
Self
8/10
Excellent
08 Jun 2026
Nadia
.
Family_with_children
10/10
Exceptional
08 Jun 2026
Audra
The breakfast was amazing and the staff was so attentive! I will definitely be staying here again thank yall!
Partner
2/10
Poor
05 Jun 2026
Robert
Room was filthy. Stains and bad patch jobs on every wall. Bathroom was extremely foul, looked like the ceiling was going to cave in. Dozens of hairs on the walls in the showers. Door barely latched. A/C unit was musty and didn’t get cold enough.
Business
8/10
Excellent
03 Jun 2026
Carman
.
Family
8/10
Excellent
02 Jun 2026
Aldric
It's a nice room for sleep, didn't spent much time here. Location was convenient.
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Roderick
Staff were nice and helpful, attentive
Friends_and_family Family
10/10
Exceptional
29 May 2026
Lorenzo R.
Everything was excellent
Family
8/10
Excellent
28 May 2026
Michael
The staff were very friendly. The property is a little aged and could use a refresh but it was comfortable and good for a short stay.
Self
10/10
Exceptional
27 May 2026
Eric
It was great right next to a dispensary
10/10
Exceptional
27 May 2026
LUIS
Clean room and location
2/10
Poor
25 May 2026
Sandra
When I booked this hotel online, the pictures made it look so nice and updated. Unfortunately, once we arrived, it looked nothing like the photos. The biggest issue was the beds — they were extremely uncomfortable and felt very old. My 13-year-old son, who weighs no more than 65 lbs, slept on the pull-out couch bed and woke up crying from back pain. When I checked the mattress myself, you could literally feel the springs and wood underneath. Even the king bed was uncomfortable. For the amount they charge, the beds should be much better.

We also booked the room for a family of four, but they only provided two towels. Thankfully, the staff was kind enough to bring us extra towels when we asked.

The bathroom was another disappointment. The tub badly needs to be refinished, and the backsplash looked worn and poorly maintained. The paint colors and walls throughout the room looked sloppy, almost like a child painted them and missed spots everywhere. Even the smoke alarm looked very old and improperly installed, which honestly felt unsafe.

Another thing that shocked me was that the windows in the room could fully open. I have never stayed at a hotel where the windows open like that, especially without proper safety screens. For families with small children, this feels extremely unsafe and like a huge liability. They do have a small lock on the window, but ours came off very easily, which made it even more concerning.

Overall, this hotel is overpriced for the condition it’s in.
10/10
Exceptional
24 May 2026
Arleen
Everything was clean and neat. Fair price, Fair stay
Family
10/10
Exceptional
24 May 2026
Maria
The staff was amazing!
Family
8/10
Excellent
22 May 2026
laurie
Night staff were amazing
Family
8/10
Excellent
21 May 2026
Stacey
Nice staff! Very friendly!
Friends_and_family Family
10/10
Exceptional
20 May 2026
Brent
Thumbs up
Family
10/10
Exceptional
19 May 2026
Dieter
Amazing
10/10
Exceptional
18 May 2026
Robert
The staff was over the top!! They were very helpful and friendly .
Friends_and_family Friends
2/10
Poor
18 May 2026
Brandon
Our first night was fine, ish. Check in took a long time because the people at the front desk were confused by a hotels.com booking and couldn’t figure out how to do a hold, (we paid in full prior to staying), that night someone was trying to use a key to come in our room, and the tv changed to be someone else’s name. Nothing really happened with this but it’s important later. second day we go do activities in Tempe. When my daughter and I arrived back at the hotel for her to take a nap, we couldn’t get into our room. Housekeeping came down the hall and told me I need to go to the front desk to “verify my identity”. I said I’m not sure what I’ll be able to verify as my husband is the one who booked it and checked in, but I went down there anyway. The front desk (his name is Tony and he was very rude) told me I could “come back later” to regain access to my room. um no? I’ve already paid for the room, checked in and been here, and all our stuff is in there. This proceeded to happen every single day of our 5 day 4 night stay. It was a giant pain, and the front desk people were not kind about it when it was THEIR MISTAKE. Continuing to give us 24 hour keys and I’m not sure why. They seemed truly incompetent. They booked multiple people into the same room, housekeeper said and I quote “they made a big mistake”. They offered nothing to mend the situation that they caused. We stay in Marriott hotels every time we travel (which is frequently) and I will NEVER stay here again.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Jo Ann
Everything and everyone here were so nice and very freindly. The only thing was there was no hot tub/ jacuzzi and pool was very small and tight. The rooms very fine and sofa bed was a trundle bed for kids not adult. Brakefast was fair could have been a little more hot breakfast (it was just warm) and 2 waffle grilled could have been better.
Front girls Tabitha and Pat were awesome and great personalities. Love them!
Family
2/10
Poor
17 May 2026
Dawn
Run
6/10
Pleasant
16 May 2026
William
I stayed here for business. The beds were very comfortable. That's about it for the good things. The bathroom sink was too small to put any toiletries in the bathroom. The kitchen area was very small. The sofa was very uncomfortable. There were two TVs in the room which was nice. However, I would not stay here again.
Pet
10/10
Exceptional
16 May 2026
Jessica
Great place to stay, staff was very helpful and kind.
Family_with_children
10/10
Exceptional
15 May 2026
Mark
One night stay on vacation. Staff was friendly, room was clean but smelled a little like smoke. Good value considering it was a suite. Dogs in the hall were annoying twice, would have preferred no pets. Didn't get to try breakfast or the pool.
Friends_and_family Family
10/10
Exceptional
14 May 2026
Natalie Elizabeth
Room was clean, pool was nice, breakfast was nothing special but still good :). Staff was pleasant and nice!
Family
8/10
Excellent
13 May 2026
Robert
Fantastic 5-star stay with ONLY one exception -- the water pressure in the shower was adequate, but just barely. That truly was the only thing I'd rate at less than 5 stars. Comfortable beds, clean room and property, great hot breakfast, and super friendly and helpful staff (especially Tabitha!).
Partner
10/10
Exceptional
12 May 2026
Dina
The staff were incredibly nice and so sweet. Our room was well kept and the breakfast was perfect. The pool is so great for really hot days!
Friends
8/10
Excellent
12 May 2026
Stephanie
Staff was always so friendly and greeted us with a smile. They have a washer and dryer onsite that works great!
Family
8/10
Excellent
09 May 2026
Cary
Talitha was super friendly. Loved her !!!
Partner
10/10
Exceptional
08 May 2026
Rocio
The room was clean, breakfast was decent and the staff was very helpful. We had a slight problem with our extra sheets and the staff immediately provided clean linens. Overall it’s a good place for families and the location is close to everything
Family_with_children
10/10
Exceptional
04 May 2026
Thomas Michael
Great hot breakfast! Room was clean and big! Staff were very friendly and accommodating. Will definitely stay again!
Family
10/10
Exceptional
04 May 2026
Perry
I read other reviews about parking safety, and I felt like my vehicle was safe, never saw anything to think otherwise.
Talitha at the front desk greeted me with a smile and a friendly welcome. She was very helpful when I asked for directions to a local store I was looking for.
The room looked like it had been remodeled so it was clean and perfect for my visit. No complaints.
Self
8/10
Excellent
04 May 2026
Maria
Staff was very helpful .
Family
10/10
Exceptional
03 May 2026
Sarah
Talisha greeted us warmly when we came through the doors and helped us feel at ease with our surroundings. Instructions were clear and concise, easy access to our room. Great layout, plenty of towels and amenities, full length mirror, iron, ironing board, hair dryer, mini fridge, microwave, comfy beds, blackout curtains, and the noise was at a minimum. Breakfast had a little something for everyone. Parking was easy and convenient. The mini fridge was the only problem. It needed to be defrosted and had a little leaking issue. We made due with a cooler and ice.
Family_with_children
10/10
Exceptional
30 Apr 2026
DALE
The gentleman at the front desk was VERY friendly and professional. He made us feel so welcomed and excited for our stay! The location is near the mall and close to restaurants and grocery stores. I highly recommend staying here.
8/10
Excellent
27 Apr 2026
Cesar
.
Friends
6/10
Pleasant
26 Apr 2026
K.
James was professional and helpful. However, the morning receptionist was not helpful. I informed her that the water was clogged and not draining, which prevented me from taking a shower and caused me to be late for my meeting. She did nothing and did not solve the problem.
Self
10/10
Exceptional
26 Apr 2026
Lori
We had a pleasant stay.
Partner
8/10
Excellent
25 Apr 2026
Manuela
The staff was excellent. They would be good reason to return. Accommodations were very good. Because I'm fussy the elevators could be cleaner. The lighting in the room needs LOTS of improvement. The tub needs to be refurbished. Despite these observations I would be glad to return. James really put me at ease when we arrived. Thank you to all your staff.
Family
10/10
Exceptional
25 Apr 2026
Daniel
Excellent place to stay right outside of Phoenix. Very friendly staff, clean rooms, and great breakfast!
Partner
4/10
Poor
21 Apr 2026
Matthew
My truck was stolen from the hotel parking lot and the hotel staff said they have no cameras. I would not recommend staying at this location. I was stranded on vacation in Arizona.
Partner
10/10
Exceptional
21 Apr 2026
ROSELLA
Clean room, staff are nice
10/10
Exceptional
20 Apr 2026
Justin
Had a great stay
Friends
10/10
Exceptional
20 Apr 2026
Valerie
Great location, nice breakfast.
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Bryce
Was super nice
6/10
Pleasant
19 Apr 2026
Scott
Two hotels with the same name and only five miles apart. I went to the wrong one first. Plenty of dining options nearby.
Family
6/10
Pleasant
19 Apr 2026
Steffanie
Enjoyed the stay, good location for visiting our family.
Family_with_children
10/10
Exceptional
18 Apr 2026
Rowena
Breakfast is great and room is clean.
Friends
10/10
Exceptional
17 Apr 2026
Danielle
We stayed here for a quick one night stay after a concert. Friendly staff, clean and spacious room. Very close to airport. Convenient location however not a lot in the immediate area in terms of restaurants, activities, etc . I would stay here again if I needed a hotel in the phoenix area.
Friends
6/10
Pleasant
16 Apr 2026
Cynthia
The fire pit was only turned on 1/4 nights. Garbage under the bedside table. No linens for the pull out bed, and only 2 towels. The front desk people were pretty rude. Rude when i asked for linens for the bed. Rude when i asked for towels (we had 2 adults and 2 kids 2 towels weren't enough) and the rudest was the checkout lady who acted like we were disturbing her by talking to us. Practically glaring at us. The older lady who did breakfast most days was super sweet though! Everyone could take lessons from her!
Family_with_children
10/10
Exceptional
14 Apr 2026
Peggy
Conveniently located. Clean and a helpful staff.
Partner
10/10
Exceptional
12 Apr 2026
Claudia
Our room in the third floor was spotless which was a pleasant surprise because the exterior is a bit rundown. Jim and Alvin were exceptional in helping me check in early since I was traveling from a far. The AC was ok when I walked into my room which is extra appreciated as AZ is so hot right now. Wish there was a bottle of lotion offered as most hotels do. Room was spiffy clean. Breakfast was a little lack later with only a sausage patty as a protein. The oatmeal and its toppings is plentiful though.
Friends
8/10
Excellent
12 Apr 2026
Deb
Breakfast was great & fresh. Staff very good. Room was a little less desirable with peeling bathroom paint on the ceiling. The beds were not that comfortable and sagged. The rest of the room was satisfactory.
Partner
4/10
Poor
08 Apr 2026
Tifani
Front desk lady was kind, but charged us twice for our room saying Expedia hadn’t done there part of the process. Room smelt so bad, like an ash tray even though it was non smoking. Needed towels and sheets for the pull out bed, but front staff was the only one working, so we have to go to the front desk. Room was average clean. Bathroom was less then average. Tub was gross. Was woke up at 6am with pounding on the wall and yelling from another guest in the room next to us, called the front, they said they would handle it. The pounding stopped, but he never quit yelling.
Family_with_children
8/10
Excellent
08 Apr 2026
Eder
Clean rooms
Family
8/10
Excellent
08 Apr 2026
Hazel
Bedroom was clean, bed comfy. Breakfast allowed for various dietary restrictions. Protiens could use a little improvement but over all wiuld stay here again.
2/10
Poor
05 Apr 2026
Philippe
Horrible place. Arrived at 1 am hoping to have a good night. It was a nightmare for our family with 3 kids. Homeless walking around and inside the hotel. Weird people going outside from elevator. I can keep going.. don’t waist your time
Family_with_children
8/10
Excellent
02 Apr 2026
William
Breakfast was good, the lady at the breakfast counter cleaning up was very nice always saying good morning to everyone.

Only issue I had was the morning manager was rude to his front counter help. She would be doing something and the phone would ring he would yell to her saying grab the phone and he could of grabbed it.
Family_with_children
10/10
Exceptional
31 Mar 2026
Jules
clean room
Self
6/10
Pleasant
29 Mar 2026
Salvatore
All-in-all, our stay was very good. The room was fairly clean with a few minor issues. Unfortunately, we did find ants in the room which was a bit of a turn-off. We also need had the breakfast as that definitely did not make us jump for joy. The staff, however, was very friendly;y and very accommodating as they helped us more than once with requests. The only other issue was the list of a parking fee which was hidden in a menu outside the home page. It was only $5 but I am one who does not appreciate fees being hidden and not out in plain site. I would have been okay with it had the fee been expressly written under hotel features. It was hidden behind another menu. So, for anyone booking at this hotel, know that overall, it was very good, but watch out for hidden fees and definitely don't stay there for the free breakfast. You get what you pay for.
Friends_and_family Family
8/10
Excellent
26 Mar 2026
Brenda
The staff were friendly and respectful. My room was clean and had a nice layout with a large couch, desk area and coffee counter with microwave and fridge. The free breakfast was decent and they also offered a workout room and laundry room.
10/10
Exceptional
25 Mar 2026
Alicia
Friendly
4/10
Poor
25 Mar 2026
Tabatha
We were supposed to have a kind size bed, there's no way our bed was a king. The room was not what was expected. There was a huge stain on the carpet. Looked like a pet stain. We realized our room was a pet friendly room, not requested. Asked for a change in room and they couldn't. The pool needs to be resurfaced. There were flakes in the pool everytime you touched the side. The ground around the pool needs done too. The paint/concrete flakes stuck to your feet. Our sink clogged and water pressure is awful. The breakfast is one of the worst hotel breakfast we have had.
Partner
4/10
Poor
24 Mar 2026
Brian
The pool is gross. The rooms are grimey and have electronics and cleanliness issues. The room layouts are bizarre. The location is somewhat sketchy. We won’t be staying here again.
Family_with_children
10/10
Exceptional
24 Mar 2026
Elizabeth
Comfortable bed, kid-friendly (we borrowed a crib & staff were accomodating and friendly), decent outdoor pool, and a good breakfast buffet to get us on our way before our flight home.
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Frank Frida
Pool was nice the deck around the pool is deteriorating needs to be re done other than that was great
Family_with_children
10/10
Exceptional
23 Mar 2026
Jennifer
Great staff, room was perfect, breakfast was perfect. Will definitely stay again
Family_with_children
10/10
Exceptional
22 Mar 2026
Jose
Clean room
Self
10/10
Exceptional
21 Mar 2026
Dayana
El cuarto estaba limpio, cómodo y bien ordenado, el agua de la alberca estaba salada, sin embargo, era muy cómodo estar en esa área, la persona que nos recibió en el mostrador ((James) excelente persona!! Cordial y amable, la “comida” pésima, no había buena comida, y realmente no es buffet
Friends_and_family Family
8/10
Excellent
21 Mar 2026
Leslie
Was great!
Friends_and_family Family
8/10
Excellent
20 Mar 2026
Patricia
I used the downstairs women's restroom. It was out of soap and when I told this to the front desk clerk, it was not immediately addressed.

Also I was disappointed that I didn't receive housekeeping services daily in my room.
Self

Location & surroundings

SpringHill Suites Tempe at Arizona Mills Mall
5211 South Priest Drive, Tempe, United States

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SpringHill Suites Tempe at Arizona Mills Mall

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