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TownePlace Suites Phoenix Chandler/Fashion Center

Phoenix Area - AZ · United States

3635 West Chandler BoulevardView location

8.8/10Excellent625 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About TownePlace Suites Phoenix Chandler/Fashion Center

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gas grills. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 109 guestrooms, featuring kitchens with refrigerators and stovetops.

42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Chandler Fashion Center - 0. 6 km / 0.

4 mi- Chandler Museum - 1. 1 km / 0. 7 mi- Crayola Experience - 1. 1 km / 0.

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With a stay at TownePlace Suites by Marriott Phoenix Chandler/Fashion Center in Chandler (West Chandler), you'll be within a 15-minute walk of Chandler Fashion Center and Chandler Museum.

This hotel is 3.5 mi (5.7 km) from San Marcos Golf Course and 3.7 mi (6 km) from Chandler Center for the Arts. Make yourself at home in one of the 109 guestrooms, featuring kitchens with refrigerators and stovetops.

42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is recommended for transportation to and from this property.
    • The property is professionally cleaned.
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and window guards
    • This property is professionally cleaned
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Chandler Fashion Center 0.6 km / 0.4 mi
Chandler Museum 1.1 km / 0.7 mi
Chandler Regional Medical Center 4 km / 2.5 mi
San Marcos Golf Course 5.7 km / 3.5 mi
Chandler Center for the Arts 6 km / 3.7 mi
Dr. A.J. Chandler Park 6.1 km / 3.8 mi
Lone Butte Casino 6.2 km / 3.9 mi
Makutu's Island 7.4 km / 4.6 mi
Kiwanis Park 7.9 km / 4.9 mi
Tumbleweed Park 9.2 km / 5.7 mi
Dignity health AZ General 9.4 km / 5.8 mi
Ocotillo Golf Resort 9.7 km / 6 mi
Zelma Basha Salmeri Gallery 10.6 km / 6.6 mi
Dobson Ranch Golf Course 10.9 km / 6.8 mi
Wild Horse Pass Motorsports Park 11.4 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 109
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Hotel safe
Show 18 more facilities & services
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Children playground
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 41 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    SUITE QUEEN SIZE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 36 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    STUDIO TWO QUEEN BEDS

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites Phoenix Chandler/Fashion Center

    STUDIO Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about TownePlace Suites Phoenix Chandler/Fashion Center

8.8
Excellent
625 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
April
Amazing! Clean, safe, close to everything.
Family_with_children
10/10
Exceptional
02 Jul 2026
Rodrigo
Staff was really friendly
6/10
Pleasant
01 Jul 2026
Tina
Room was decent. Shower head was horrible. Went down for breakfast at 9:20 am and everything was empty and turned off. They had burnt, BURNT black sausages and no staff in sight. We were told breakfast ran from 6:00-10:00 on weekends. Overall room was nice and spacious.
Family
10/10
Exceptional
26 Jun 2026
Marlene
We were very happy with our room - it was quiet, clean, and spacious.
Friends_and_family Family
10/10
Exceptional
25 May 2026
Natalia
every time we’re in Chandler area will stay at this hotel. It’s convenient. It’s easy to get around and the staff is always friendly.
Self
8/10
Excellent
24 May 2026
Simon
Good location, helpful staff and clean place.
Spacious rooms
One elevator was working
The pool closed by the city due to maintenance issues.
Self
10/10
Exceptional
19 May 2026
Stephen
Central location. Nice staff. Marriott always better than most similar brand hotels.
Self
10/10
Exceptional
19 May 2026
George
Nice area near Malls and all types of dining options. Nice pool, breakfast was good. Quiet room.
10/10
Exceptional
13 May 2026
Anthony
Everything about this place is great. Except they charge $10 per night for parking.
Self
10/10
Exceptional
13 May 2026
Alianna Monee
Fresh breakfast!
Family_with_children
10/10
Exceptional
06 May 2026
shelley
Wonderful place to stay. I travel 40% of the year and highly recommend this hotel.
Partner
10/10
Exceptional
03 May 2026
John
Good place to stay fo a day or two
10/10
Exceptional
02 May 2026
Montzerat
Great
Friends_and_family Friends
10/10
Exceptional
10 Apr 2026
Natalia
We liked the place and staff is very friendly and were willing to accommodate all our needs
Business
2/10
Poor
09 Apr 2026
Sarah
This hotel scams people by charging them more than once. When finally getting someone on the phone after two weeks instead of refunding me like they said they would, they charged me two more times! When trying to get it resolved the manager is always not available or on vacation and the people who are there are not authorized to give refunds and just hang up on you. Worst hotel ever, do not stay there.
10/10
Exceptional
06 Apr 2026
Jane
This was one of the nicer hotels we've stayed in. For the price we paid, it was the BEST. The room and entire hotel were impeccably clean. It looked like a brand new property. The staff was awesome. We will definitely stay here again. I recommend it to anyone needing a hotel in the greater Phoenix area.
Partner
10/10
Exceptional
13 Mar 2026
Tom
The gym was missing 1 25# dumb bell. Everything else in the gym was just fine. I did a tai chi workout in the pool the temp was fine and the depth of the pool was just right for resistance. The breakfast at this property is a little iffy quiche bowls and burnt bacon were on my list and funky breakfast sandwiches. But hey I slept great everything thing was clean and equipped. It was a almost great stay.
Business
8/10
Excellent
28 Feb 2026
Gayle M.
Room was comfortable and clean
Partner
10/10
Exceptional
14 Feb 2026
Lisa
Room was clean, comfortable bed, great breakfast, wonderful friendly staff.
Leisure Family
10/10
Exceptional
10 Feb 2026
Jeffrey
The room was great, roomy and comfortable. The staff was more than helpful and courteous. The location couldn't have been better for us.
Friends_and_family Family
10/10
Exceptional
23 Jan 2026
YU-CHIEH
Great
Business
10/10
Exceptional
17 Jan 2026
Lisa
Very nice staff easy check in the beds r really comfortable
Friends_and_family Friends
10/10
Exceptional
09 Jan 2026
Mark
Helpful and friendly staff. Clean and functional room. And a nice selection of tea in the lobby.
The location is excellent, within walking distance of WalMart and Fashion Center Mall.
Partner
10/10
Exceptional
08 Jan 2026
tony
Quick, staying great location and the pillows on the bed were fantastic.
Business
10/10
Exceptional
26 Dec 2025
Donald G
Great staff!!! Great service!! Great amenities!!! Will definitely recommend
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Wade
Yes
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Ian
Got in super late and made the reservation near midnight and had no issues.
A gentleman named Alexander took great care of me checking me in and making sure I had a nice room a bit removed from the flow of traffic.
My service dog was welcomed and we made our way to our room and were able to sleep quite soundly and comfortably.
The bed was nice and the room was comfortable and clean.
I was even able to charge my car overnight and wake up to a full charge and a great breakfast just outside the building at La Madeleine!
Great spot and just removed enough from the freeway to feel a bit like a treat when it was actually quite reasonable!
Highly recommend!
10/10
Exceptional
08 Dec 2025
valeria
My family and I had a wonderful experience
6/10
Pleasant
04 Dec 2025
Rosana
The water in the sink not draining same in the shower is broken
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Barnaby
Friendly staff, great location, quiet.
6/10
Pleasant
01 Dec 2025
lawrence
average the tub was slippery and i sliiped and fell hard.My hip is sore but i think it will be alright.
Friends_and_family Family
8/10
Excellent
28 Nov 2025
Emily
Very nice staff, great location to walk to coffee, restaurants and room was well stocked with kitchen essentials.
Business Family
8/10
Excellent
26 Nov 2025
Eun
clean
10/10
Exceptional
20 Nov 2025
Ayesha
This is a great hotel for business travelers. It's practical with all the needed amenities. Highly recommend.
Business_and_leisure Family
8/10
Excellent
17 Nov 2025
Dakota
Very nice hotel.
Leisure Partner
10/10
Exceptional
16 Nov 2025
Melanie
Room was clean and the bathrooms clean and updated. The kitchen was adequate and clean
10/10
Exceptional
15 Nov 2025
Tammie
Everything was great overall! Breakfast was the only thing that could have had a bit more variety.
Partner
8/10
Excellent
15 Nov 2025
Karen
Room was very clean and staff was friendly and helpful.
Leisure Self
6/10
Pleasant
15 Nov 2025
Connie
When I arrived, the receptionist asked, “What’s up?,” when I was needing to check in. She was not welcoming at all and didn’t explain anything about the hotel, except what time breakfast was. I thought it was quite rude. Breakfast is very limited in choices. Room was clean.
Friends_and_family Family
2/10
Poor
11 Nov 2025
Dean
Our stay was 3 nights.We told the front desk DAY 1 (Thurs )within minutes of checking in that our bathroom sink was completely clogged. It was disgusting- each morning to brush our teeth and have my husband shave in a sink that wasn’t draining. I was told it would be fixed ASAP.They did not.Day TWO (Fri) I reminded them again in person.They told us that they had it in the computer that someon had pulled our stopper up and had fixed the problem. NOPE.I told them that was NOT TRUE - the stopper was UP and never was the problem. It still needed fixed. NO ONE CAME .On the third day (Sat.) I talked to them again in person. No one ever came.Day 4 ( SUNDAY )morning my husband DISMANTLED YOUR SINK, pulled the clog out of it and put the sink back together!! I spoke to two people at check out about offering us some type of compensation since we had been unable to use our sink properly for three full days and that my husband had to become a plumber.They said management doesn’t work on the weekends, but I know the girl made a phone call. The manager said that since it was entered in the computer as problem solved on Thursday he could not offer us anything. I said,but that was just not true-I have come down here 3 times in 3 days. We were in town for a family wedding and I certainly did not have time to mess with this. I told the 2 girls at the counter that I hope that they would do the RIGHT THING by my husband and I or that I would be forced to leave a bad review which I am doing .
Leisure Family
10/10
Exceptional
10 Nov 2025
Tracey
The breakfast was not good, I became ill a few hours after eating. Everything else was so wonderful!
Friends_and_family Family
8/10
Excellent
09 Nov 2025
Linda
Great location room was very nice
Partner
10/10
Exceptional
01 Nov 2025
Elissa
Absolutely hands down the most amazing experience!
10/10
Exceptional
29 Oct 2025
Bryan
It met expectations.
Business
10/10
Exceptional
27 Oct 2025
Michael
Comy
8/10
Excellent
27 Oct 2025
Beverly
The breakfast sausage was way over cooked
Partner
10/10
Exceptional
24 Oct 2025
Jose
Clean room and allowed a check in extension which was very appreciated!
Leisure Partner
10/10
Exceptional
20 Oct 2025
Sebastien
Breakfast \"Egg souffles\" were a nice change compared to the usual soagy scrambled eggs - I don't know if they get that creative every day.
It's very clean and recent enough. Next to a Mall with nice dinning options.
Booked as it was two miles from my business meeting location.
Business
10/10
Exceptional
14 Oct 2025
Nicholas
Hotel and the area around it was amazing ! The breakfast leaves alot to be desired…
Hotel staff were amazing, area around the hotel is super safe and lots of food and shopping nearby!

Would highly recommend!
Partner
6/10
Pleasant
10 Oct 2025
Veronica
Hotels.com showed us a room with two queen beds and a rollaway bed option. When I called the hotel to confirm that was the room we were getting, I was assured that we would have 2 beds and a rollaway. When we arrived, there was one bed, a couch, and a rollaway. Since there were two adults and two teenagers, this was not going to work for us. The front desk quickly remedied the situation and gave us an additional room at no charge.
There were kids playing hockey in the hallway outside of our room at 9 pm and when we notified the front desk they also fixed the issue.
The beds were comfortable, the rooms to were well insulated and the pool was nice.
The biggest complaint we had was breakfast. The sausage was overcooked, the waffles were cold, and there were not many options to choose from. It was very disappointing since we chose the hotel due to having hot breakfast.
Friends_and_family Family
6/10
Pleasant
07 Oct 2025
FNU
All good but I cheakout 1 day before and they did not refund my 1 day money
10/10
Exceptional
05 Oct 2025
Benjamin
Love this place great choice
Leisure Partner
10/10
Exceptional
04 Oct 2025
Wylie
Yes and yes
Leisure Family
10/10
Exceptional
04 Oct 2025
Natasha
Amazing
Leisure Family
10/10
Exceptional
29 Sep 2025
Michael

Great stay

Close to everything. Great location. Friendly staff. Great breakfast
Friends_and_family Family
10/10
Exceptional
21 Sep 2025
Pedro
Had to spend the night as our ac broke and was being worked on next day. Hotel was very clean staff was amazing. Only complaint is one of the elevators was down but it not being busy not a big deal.
Friends_and_family Family
10/10
Exceptional
15 Sep 2025
Yusufullah
check in staff friendly and prepared. excellent experience.
Business_and_leisure Partner
8/10
Excellent
12 Sep 2025
David
Nice spot good for what I needed
Business
10/10
Exceptional
17 Aug 2025
Quinatia
I’d stay here every time
10/10
Exceptional
11 Aug 2025
MICHAEL

Will be back.

Excellent hotel at an excellent price.
10/10
Exceptional
07 Jul 2025
Bryan
Enjoyed my stay. Enjoyed the bed. Great customer service. They need to expand the breakfast hours. Other than that, no issues.
Leisure Self
10/10
Exceptional
27 May 2025
Keri

Wonderful Stay

Our stay was amazing. We arrived on an early flight so did not know if our room or even a room would be available. I went to the desk and there was a room and we were able to check in and take a much needed nap. Everyone was so nice and will be going back in the future. We were told there was construction going on the floor above us during their remodel but we did not hear anything and it never disrupted our stay.

Cannot wait to see how the renovations turn out!
Friends_and_family Family
10/10
Exceptional
17 May 2025
Pablo
👍
10/10
Exceptional
13 May 2025
laura
Great place to stay and staff is very friendly
Leisure Pet
10/10
Exceptional
18 Apr 2025
Steven

Great Stay

What a great place, Zach and team were great. Comfy and good breakfast
Business
6/10
Pleasant
29 Mar 2025
Joel
Breakfast was disappointing
Partner
6/10
Pleasant
09 Mar 2025
Pierre
AC was very noisey, furniture were a bit lower than average,
Leisure
8/10
Excellent
22 Feb 2025
Delrae

Not worth the price.

The price was way too high for a hotel in Chandler. It made us critical of the maintenance that had not been done. Lights burnt out, we needed the front desk to get the TV on.

The people working there are very nice and accommodating. It’s not there fault the prices in the area have gone nuts. We get ocean front condos in Hawaii for just a bit more than we paid at this place for a time hotel room.
Partner
10/10
Exceptional
14 Oct 2024
Jacqui
Located behind a strip mall of coffee shops and eateries.
Great convenience however, the ingress egress was challenging as the food locations were busy from 0500 till 2300
The pool and gym were nice.
There were a few maintenance issues that were disappointing but the staff was friendly and kept my updated.
Business_and_leisure Self
10/10
Exceptional
05 Oct 2024
Angel
Absolutely amazing would give 10 stars if I could great experience great customer service thank you thank you thank you
Business_and_leisure Family_with_children
6/10
Pleasant
18 Sep 2024
Bobby R
We reserved the room king size bed when we check in they gave ask two queen beds which is not what we reserved for when we booked. We asked the to change but they told us no inventory available. This hotel totally lie to us.
Partner
8/10
Excellent
19 Aug 2024
Verified traveler
The stay was good and everyone was nice and helpful.
Friends_and_family Family
10/10
Exceptional
19 Jul 2024
Gabriel
Perfect
10/10
Exceptional
05 Jul 2024
ou
Comfortable & convenient
Leisure Family
2/10
Poor
16 Jun 2024
Beatriz
This is a nice hotel the only thing that it makes me unhappy is that the bed sheets were dirty! And the bathroom toilet holder broke!
Leisure Family
6/10
Pleasant
14 Jun 2024
Toni
I like that i had no problems with my dog also not braking my bank account because the deposit was not millions. Thank you for that
Business_and_leisure
10/10
Exceptional
04 Jun 2024
Philip

Excellent

Very clean and efficient hotel room very happy
Friends_and_family Friends
10/10
Exceptional
31 May 2024
Piyush
Conveniently located, great for any stay.
Business
4/10
Poor
13 May 2024
Royale
The first room I was assigned, the TV was broken so I asked for a new room. It was given but it was dirty I had to clean it myself. There was hairs on the sink from the last person who stayed. The shower wasn’t even scrubbed. There were stains in the sheets.
8/10
Excellent
08 May 2024
Martin

Front desk

Room was so big and spacious but front desk was kind of rude
Friends_and_family Family
10/10
Exceptional
30 Mar 2024
Verified traveler
Great location. The room was clean and comfortable. We stayed for one night to attend a high school track meet and we enjoyed our stay. Breakfast was also great. We will stay here again.
Friends_and_family Family
4/10
Poor
25 Mar 2024
Paul

Definitely not up to expectations

Worn furnishings. Stayed 5 nights and they never changed the burned out light bulbs. Room service came twice in 5 nights.
Business
10/10
Exceptional
09 Mar 2024
Desmona

AZ Time

Visiting family in AZ. Our stay at TownPlace was Great! Conveniently located with lots of shopping stores and restaurants all around.
Partner
10/10
Exceptional
25 Feb 2024
Mark
We stayed 6 nights as a home base to check out the Phoenix area. This hotel provides a great location to do just that. The room was clean and comfortable with a well equipped kitchen. The breakfasts were excellent with different hot choices available through the week. Only slight complaint is that a couple of mornings the coffee was very weak but it was usually on point, hot and fresh.
Leisure Partner
2/10
Poor
05 Feb 2024
SYLVIA

Worst customer service

When we first arrived, they only had one luggage cart that hard a bad tire. They 2nd one had a note that it was out of order. Our shampoo bottle was empty, the refrigerator was leaking on the top shelf. I cleaned it before putting my stuff in there, but I didn't know it continued to leak until we checked out. Maid service is done every other day. Our room was refreshed once, and when I asked about the 2nd time, Brandon at the front desk could not tell me why our room was skipped. He offered to bring up a new set of towels, which I agreed to. A set (to me) is at least 2 shower, 2 hand and 2 wash towels. Brandon brought 1 of each. He said he could bring more, but at the point I said forget it. But I told him that I was not happy with the customer service. Told him I would talk to manager in the morning. When I booked my room, I booked it for one KING bed, when we arrived, they told me they only had a room with 2 queens. So, we took it. On the last night, I was hot, so I decided to go on the other bed. At some point, I pulled the covers and got underneath them. To my horrific surprise, in the morning I saw that the fitted sheet had a stain on them (looked like blood that left stain). UGH!! At checkout I asked for manager (Jeremiah). This was like at 10 am. I was told he was not in yet. I told the 2 girls (they looked like teenagers, and I couldn't even hear her talk) to have him call me. WELL, HE NEVER CALLED ME!! I have not more room to continue. But it was all bad.
Partner
10/10
Exceptional
28 Jan 2024
Bernadette
super safe, nice location, lots of conveniences to shopping, food and access to major routes. Property was very clean. We stayed there as they allowed pets, but some guests were not picking up after their dogs & it makes pet owners look bad. I also loved they had an area just for pets to do their business & they provided “poop bags” and garbage bins in various locations.
10/10
Exceptional
14 Jan 2024
Gerard
The property was clean, quiet, with friendly and helpful staff
Leisure Family
4/10
Poor
12 Jan 2024
Verified traveler

Disgusting and dirty room!!

Our 2 queen bed suite was very dirty!!! Needs cleaning and rundown furniture!!
Friends_and_family Family
10/10
Exceptional
25 Dec 2023
Rebecca
Loved the mini kitchen in the room! Also the mattresses are super comfy!
Leisure Family
10/10
Exceptional
30 Nov 2023
Tom
We had a great experience
Friends_and_family Family
2/10
Poor
19 Nov 2023
CARLOS
I loved the property, great location, staff is awasome.
Leisure Family
10/10
Exceptional
14 Nov 2023
Karen
We were pleased with our stay. The room was very clean and comfortable.
Leisure Partner
10/10
Exceptional
07 Nov 2023
Debra

My top family choice for Chandler

It is in a great location to shopping getting groceries or going out to dinner. I was able to walk since the weather was so nice out
Friends_and_family Family
8/10
Excellent
06 Nov 2023
Hossein
Everything was good, except for very limited cleaning services and they did not provide water bottle daily.
Leisure Self
4/10
Poor
06 Nov 2023
ann marie
We cut our four night stay short to one night. There was no restaurant or bar or lounge. It looked like it was under construction and a little dingy. We stayed elsewhere.
Business_and_leisure Partner
10/10
Exceptional
22 Oct 2023
Roshawn
I would stay there again.
10/10
Exceptional
16 Oct 2023
Charles

Probably be staying here again next trip.

Nice comfortable room, nice bed, and clean room. Decent hot Free breakfast buffet with no meat on Sunday, swiss cheese & egg english muffin, and sugar belgian waffles, Sausage patties on Monday, bacon on Tuesday, ham egg and cheese breakfast croissant on Monday and jalepeno egg soufflé on Tuesday. egg, tomato, feta, and kale frittata and sausage, egg, and cheese biscuit on Wednesday. egg, tomato, feta, and kale frittata, ham egg and cheese breakfast croissant and bacon on Friday, Saturday sausage egg and cheese english muffin, and sugar belgian waffles, scrambled eggs (not on Wednesday or Friday) and boiled eggs, nice toppings for oatmel, or yogurt, just a cereal, typical continental breakfast beyond that
Partner
10/10
Exceptional
08 Oct 2023
CECIL

Town Place is the place to be.

Amazing! Property was well kept and exceeded my expectations! Looking forward to a future stay.
Self
10/10
Exceptional
01 Oct 2023
Mario
Everything was good. Friendly staff and comfortable atmosphere. Room w kitchen was on point. Helpful staff, I brought my fire stick to watch videos on the tv when I couldn’t get it to work (volume) the concierge helped out. Food could have been a bit better (waffles and eggs could be better.
Partner
6/10
Pleasant
18 Sep 2023
Patricia

Pretty good place to stay

The room had too much furniture so it felt cramped but bathroom was very spacious. The bed was very comfortable. The maids are conscientious. Breakfast buffet is typical. The pool is small. The location is excellent.
Partner

Location & surroundings

TownePlace Suites Phoenix Chandler/Fashion Center
3635 West Chandler Boulevard, Chandler, United States

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TownePlace Suites Phoenix Chandler/Fashion Center

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