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Kronprinz Alpenhotel

Berchtesgaden · Germany

Am BrandholzView location

8.4/10Excellent178 Reviews
Cleanliness9.2/109.2
Service8.6/108.6
Comfort8.0/108.0
Condition8.4/108.4
Location8.8/108.8
Neighborhood9.0/109.0
Value8.0/108.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kronprinz Alpenhotel

This traditional 4-star hotel is located a 10-minute walk from the center of Berchtesgaden and the main train station. It offers free Wi-Fi, fine local cuisine and wonderful views of the Bavarian Alps. The Alpenhotel Kronprinz offers comfortable, spacious rooms, many of which feature a balcony.

Wake up every morning to a rich and varied breakfast buffet before setting out to explore the picturesque town or surrounding countryside. Between day trips and hikes, unwind in the hotel's sauna and steam room. For an additional fee, guests can book massages and cosmetic treatments.

In the afternoons, the Alpenhotel Kronprinz offers coffee and tempting cakes and treats. The cozy, rustic restaurant offers delicious regional and international dishes and panoramic views, both of which you can enjoy on the terrace in sunny weather.

You can round off an enjoyable evening with a relaxing drink in the 'Zum Fassl' beer and wine tavern.

Read more about this hotelShow less

With a stay at Alpenhotel Kronprinz Berchtesgaden in Berchtesgaden, you'll be in the mountains, within a 15-minute drive of Königssee and Haus der Berge. This spa hotel is 16.1 mi (25.9 km) from Salzburg Christmas Market and 16.1 mi (25.9 km) from Salzburg Cathedral.

Make yourself at home in one of the 66 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.10 per person, per night for adults; EUR 1.55 per night for guests aged 7-16 years old. This tax does not apply to children under 7 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 6:30 AM - 11:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Pet fee: EUR 9.50 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Romanian

    Turkish

Nearby attractions

Haus der Berge 0.5 km / 0.3 mi
AlpenCongress 0.9 km / 0.5 mi
St. Andreas Parish Church 1.1 km / 0.7 mi
Weinfeldlift 1.4 km / 0.9 mi
Watzmann Water Park 1.7 km / 1.1 mi
Kreisklinik Berchtesgaden 1.7 km / 1.1 mi
Salt Mine Berchtesgaden 2.3 km / 1.4 mi
Goetschen Ski-Center 3.9 km / 2.4 mi
Sommerrodelbahn Obersalzberg 3.9 km / 2.4 mi
Gruensteinlift 4.2 km / 2.6 mi
Hotel Zum Turken WWII Bunkers 5.3 km / 3.3 mi
Jennerbahn Ski Lift 7.1 km / 4.4 mi
Seealm-Ring 7.3 km / 4.5 mi
Wimbach Gorge 7.4 km / 4.6 mi
Königssee 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 65
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Bar
  • Restaurant
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Kronprinz Alpenhotel

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Kronprinz Alpenhotel

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room basementRoom • basementROO.0E

    Photos are not available for this room type.

    Kronprinz Alpenhotel

    Room basement

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    basement

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.0E

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Kronprinz Alpenhotel

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Kronprinz Alpenhotel

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE MOUNTAIN VIEWJUNIOR SUITE • MOUNTAIN VIEWJSU.VN

    Photos are not available for this room type.

    Kronprinz Alpenhotel

    JUNIOR SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Kronprinz Alpenhotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE basementDOUBLE • basementDBL.0E

    Photos are not available for this room type.

    Kronprinz Alpenhotel

    DOUBLE basement

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    basement

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.0E

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Kronprinz Alpenhotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Kronprinz Alpenhotel

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kronprinz Alpenhotel

8.4
Excellent
178 Reviews
Cleanliness
9.2 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.4 /10
Location
8.8 /10
Neighborhood
9.0 /10
Value
8.0 /10
Amenities
9.0 /10
75 reviews shown
6/10
Pleasant
02 Oct 2025
Marilyn
Chambre à l’étage de la réception avec vue sur le parking arrière. Lumière ouverte la nuit, on voit les gens passer directement sur le parking si la fenêtre est ouverte, on a l’impression qu’ils sont dans la chambre. On aurait préféré une chambre vue montagnes, mais ils doivent privilégier les clients qui réservent directement avec eux et non avec Expedia !
Partner
10/10
Exceptional
27 Jun 2025
Tiffany
Wonderful views
Leisure Partner
10/10
Exceptional
27 May 2025
Etienne
Great area. Walking distance to downtown. Free bus ticket .
Partner
10/10
Exceptional
04 Oct 2024
Christina

Perfect terrace view

This hotel is very well done and sits on a hill with it's terrace overlooking the view. Everything you need is right in this place. The staff were so wonderful, the room was large and so comfortable. Both breakfast and dinner in the restaurant were delicious.
Partner
8/10
Excellent
03 Oct 2024
Michael
Very nice view, The facilities need to be updated. Easy parking.
Partner
10/10
Exceptional
01 Oct 2024
Joyce
Very comfortable, we arrived late and were upgraded to a room with a great view! Breakfast was great!
Leisure Family
6/10
Pleasant
26 Sep 2024
John

Stay at Alpenhotel

The rooms were hot, especially at night and to sleep on ground floor with windows wind open and curtains drawn was not ideal . Rooms were clean and breakfast was nice
Partner
10/10
Exceptional
26 Sep 2024
Julianna
Lady at check in was so nice and helpful! Loved our balcony view!
6/10
Pleasant
14 Sep 2023
Stephanie
Great staff great location - needs updating its a bit old and in need of updating .
Needs fans in room - stayed September and room was hot !
Leisure Partner
10/10
Exceptional
07 Oct 2022
Hank
Loved the location. Staff was great.
Leisure Friends
10/10
Exceptional
14 Aug 2020
Katherine

Wonderful!

We had a wonderful stay! The location and the view were spectacular. The breakfast was very good and there were adequate COVID precautions. We will definitely be back!
Partner
4/10
Poor
19 Jul 2020
Diccon

Overrated and overpriced

We booked a standard double room, which looked nice in the pic here. We got a dark bedroom under the roof with a tiny skylight plus a meeting room that had be turned into a lounge. It was big but soulless and depressing. We asked to change to a standard double but this was refused unless we paid 25% extra. Very rude receptionist who showed no customer service at all. Plus the bed had rubberised undersheets so it was like sleeping on a plastic bag. Don't waste your money. Stay elsewhere.
Partner
10/10
Exceptional
21 Sep 2019
RM
The room was comfy and clean. The hotel has a nice restaurant and sitting to enjoy a drink in the evening. Breakfast was fantastic.
Leisure Partner
8/10
Excellent
10 Aug 2019
Verified traveler

Great hotel

Interior is a bit aged, rooms lack air conditioning etc. breakfast was good and view from breakfast terrace was amazing!
Friends
6/10
Pleasant
06 Aug 2019
Claire
Great location and view . Amazingly friendly and great food / restaurant . Room was basic and no ac. We were in ground floor with view of car park outside window. Room so hot but couldn’t open window fully as ground level . Security light kept clicking on . Got no sleep . Commented when left and told Expedia gets the cheap rooms . Spoilt whole trip :(
Leisure Partner
8/10
Excellent
28 Oct 2018
Verified traveler
No air conditioning to keep the room temperature down. Hotel a little out dated but in good condition.
10/10
Exceptional
16 Aug 2018
John

First Rate Hotel in Beautiful Berchtesgaden

Very comfortable..excellent friendly staff..sumptuous breakfast (did not eat other meals there)..close to EVERYthing..highly recommend.
Partner
8/10
Excellent
15 Aug 2018
Janis
Comfortable hotel in a beautiful location
Partner
10/10
Exceptional
30 May 2018
Clinton
Due to easyJet delay of four hours from London we missed are train from Munich HBF to Berchtesgaden which meant we could not stay and lost out on hotel and train tickets staff were very helpful that night trying to work something out but it was not to be. but I stayed there previously and it it was excellent staff very helpful and accommodating and polite would definitely stay again
10/10
Exceptional
11 Apr 2018
William
This was a nice option. We'd stay here again
Partner
6/10
Pleasant
04 Sep 2017
R

Pleasant but quirky

Nice hotel, great restaurant with included breakfasts as part of stay.
There was construction going on around the hotel which made parking in and outs a bit challenging
WiFi was terrible and kept dropping no matter which hotel site you connected to
Whilst irritating, I suppose the reason for being in Berchtesgaden is to take it all in. All in all I would recommend
10/10
Exceptional
16 May 2017
Jon

At the Eagle's Nest

Very enjoyable hotel in a beautiful area.
Partner
8/10
Excellent
25 Dec 2016
Melanie

A few ups and downs

While a good choice overall, we did have a few issues.

The room we were first given (#57) faced a parking lot with a light sensor, so every time there was movement, the lights flooded our room, making sleep difficult. This could be easily resolved with the installation of blackout curtains or some type of shutter.

The noise level in this room was also a problem, with early morning trash collection and snowplowing.

The entire ground floor was overly warm, necessitating us to sleep with the windows open (in December!) We noticed the front door wide open on a few occasions, evidently to cool the area near reception.

We asked to be moved, and were given room #61, which we declined, as it had the same light and noise issues - rooms 56-61 all face the parking lot.

We moved to room #117 on the first floor - we were charged an additional 10 Euro per night - a fair price for a good night's sleep, but interestingly enough, the higher priced room was actually smaller than those on the ground floor, as the space dedicated to the balcony (useless to us in December) was taken from the space of the room.

This hotel is located a steep walk up from town and a VERY steep walk up from the train station. We walk just about everywhere when we visit Europe, but we needed a taxi to get us and our luggage to/from the hotel from the train station.

Overall, we liked the hotel, and we had two very good meals in the restaurant.
Service was excellent.
Partner
10/10
Exceptional
25 Dec 2016
CLAUS
Great Room, awesome Breakfast, the location is a little far to the center about 15 minute walk otherwise I would stay there any time.
Partner
10/10
Exceptional
23 Dec 2016
Verified traveler
The hotel restaurant was excellent.
8/10
Excellent
20 Dec 2016
Elaine
As in previous notes about the hotel, the wi-fi was spotty. Most of the staff spoke enough English to communicate, but isn't that the charm of travelling?
Family
10/10
Exceptional
02 Nov 2016
Verified traveler

Very nice hotel, great location, good service

The hotel was very nice. The location was perfect with a beautiful view from the restaurant and excellent food. The service was very good and the rooms were comfortable and well appointed. I would definitely recommend it.
10/10
Exceptional
01 Sep 2016
Shama

Beautiful hotel in Berchtesgaden

My husband and I stayed here two nights in August. The hotel is a bit of a steep walk from town, but totally worth it. The staff were very friendly and accomodating. The breakfast was included and was a wonderful traditional European breakfast (cold cuts, boiled eggs, granola, and yogurt). The view from the breakfast lookout is fabulous. Overall great hotel!
Partner
8/10
Excellent
03 Jul 2016
Thomas

Good value, friendly place

Staff were welcoming and friendly, from the moment we arrived until the moment we left. Everything (room, bar, restaurant) was good value for money.

The rooms were clean, though could do with a bit of an update. The wifi was extremely patchy.

Good location - about ten minutes walk to the railway station. It's a steep upwalk walk, so worth paying the €9 taxi fare if you've got cases. The free bus pass they gave us came in very useful.

In terms of friendliness and bang for your buck, the place can't be beaten. I would absolutely stay here again.
8/10
Excellent
09 Jun 2016
jennifer

Great location for the area

Wonderful room. Great breakfast. Great view of the mountains and national park in the background
10/10
Exceptional
09 Dec 2015
david

Worth every penny.

The view from the patio and restaurant is breath taking. the food and amosphere is exceptional. Wonderful place I come back again and again.
Partner
10/10
Exceptional
07 Dec 2015
Berbarr

Cozy place in Berchtesgaden

I enjoyed my stay at this hotel. It was a short and nice walk to the center of town where the Christmas market had just opened.
8/10
Excellent
29 Nov 2015
Peter

Great hotel - pay a bit more for the view!

Great hotel - we stayed before in a room with balcony and mountain view. Got a great deal this time for a ground floor room with a view of the car park. Our choice and we love the hotel so we'll be back but at the front again next time!
4/10
Poor
08 Nov 2015
Nicole

Horrible Customer Service!

My husband and I stayed here for two nights in September of 2015, during a ten day trip through Austria and Germany. Of all the hotels we stayed at through our trip (a total of 8) - this one provided by far the worse experience! The location was good, and the hotel room itself ok, but otherwise I can't say anything positive. Unfortunatly, this was a room that we had prepaid both nights, or we would have moved to a different hotel. We were put in a room in what felt like a basement corner. Their was no elevator to this level which made it great getting suitcases up and down the stairs was fun. Then we came to realize there was no wifi in the room - it was available, but to have access you had to stand right next to the door - if I tried to sit on the bed and check emails the signal would be gone. Obviously, that is not the end of the world, but the way that the staff handled by questions about it was by being rude, telling me \"It is only YOU that is having these issues\" and then proceeded to follow me down to my room to verify as if I was lying about it. Thinking I would have better luck with a different staff I asked the next day as well and was greeted with the same annoyance over having to deal with anything that required a little effort, or for them to put their cigarette down in the back room and help a customer. There was no mention of a solution or offer on a resolution, just it is what it is. HORRIBLE CUSTOMER SERVICE!
10/10
Exceptional
16 Oct 2015
SHALINI

EXTRAVAGANT FEEL a cheap price!

The hotel is located is an AWESOME spot on top of a hill and has the look and feel of a resort. It was a pleasant surprise to discover everything this hotel had to offer. Large restaurant, HUGE room and wonderful bathroom- all at a very affordable price. I truly felt like I was at a ski resort. The rooms have a very modern, luxurious feel to it. It is a hop away from the center of town by bus, or a 15-20 minute walk. Would definitely recommend it for a solo or family getaway.
10/10
Exceptional
14 Sep 2015
Verified traveler

A great hotel with spectacular views

Nicely located in a wonderful town. Room was spacious and meticulously clean. I highly recommend it.
10/10
Exceptional
17 Aug 2015
Paul

Near central business district, restaurants

If you arrive by train, the nice folks at the Tourist Information (across the roundabout) will show you on a map the pedestrian path shortcut to the hotel. It is, as other reviewers have noted, uphill.
Once you check in the hotel, they give you a tourist card that gives free local bus transportation (the nearest bus stop is a couple blocks from the hotel), but the local buses (839 and 841) are daytime-only, and only hourly, so one has to pay attention to the schedule.
Downhill, it took me 14 minutes (via the shortcut) to walk from the hotel to the train station. I did not time uphill!

6/10
Pleasant
10 Jul 2015
robert w.

Great hotel and staff- couldn't handle the hot weather though

Hotel was charming and the staff super helpful. The one downfall was no air conditioning or ceiling fans. Our room was at ground floor close to reception desk. It was a true hotbox and never cooled off - even at night. Drove us a little mad actually. Other than that loved the hotel!
Family
8/10
Excellent
19 Jun 2015
Stephen

Nice hotel, great location

Great location and friendly and helpful staff. No parking at the hotel but public parking was close by and inexpensive.
Family
8/10
Excellent
15 Jun 2015
Robert

Happy With The Stay

Outstanding location! The hotel has a restaurant(upstairs) and bar(downstairs). Parking wasn't an issue. The staff was very helpful. The only issue was the room temp - there isn't any A/C (no one in the town has A/C - it's dead quiet at night) We just left the windows open and the room cooled off at night. The hotel is just above the downtown area - up the mountain. It would be a little bit of a hike if you didn't have a car. If you drive, there is plenty of parking downtown. There is underground parking by the visitor center.
Partner
10/10
Exceptional
15 Jun 2015
Lang

A two day stay in Berchtesgaden.

Very pleasant stay. Great view of mountains. Staff is generally pleasant, although could be more.
Partner
10/10
Exceptional
07 Jun 2015
Mikki

Didn't want to leave ...

Beautiful hotel and very accommodating staff. We had some business issues to deal with while we were there and front desk staff was very helpful scanning documents for us. We were in France and Germany for 3 weeks and this was the best breakfast during our travels ... made even nicer by the very friendly Lu Niggeschmidt in the breakfast room. Our room was beautiful ... we were upgraded to a suite. Didn't want to leave ...
Partner
10/10
Exceptional
19 May 2015
Verified traveler

Wonderful

View was out of this world if you make sure you get a room with the view to the mountains. Wonderful people all of them.
Family
4/10
Poor
17 Apr 2015
calin

Lousy Hotel

Hotel is old, not well kept, dated, kind of loud, in not such a good area, does not look like in the pictures, personnel not very nice or accommodating. They Repaired a shower 3 rooms away banging for hours after they told us it will take 5 minutes. Refused to give us another room without 80 euros extra. English is not very well known. It is a 2 star plus, with indulgence definitely not a 4 star hotel.
Family
8/10
Excellent
12 Apr 2015
Daniel

Nice hotel, but room might not have a view

Room had no view- more on that below. Other than that, room was nice, shower had good pressure, breakfast was very good, location was great, bar downstairs was good, bartender was very friendly and gave great service, receptionist was very helpful and friendly, and the hotel was directly on a historic walkway above the town. The walk way gives some history of the area, some good views of town, and in general is a neat route to walk on your way to dinner in town. WiFi was a little slow but do-able, with good connectivity in our room.

No view issue: Apparently, on Hotels.com they only list the cheap rooms- ie rooms without a view. We were told upon arrival that for an additional 40 Euro per room they could upgrade us to a room with a view. I explained that the room we booked online appeared to have a view and that I felt mislead. The receptionist went to Hotels.com and saw that they only had the cheaper rooms listed, that it appeared to have a view, and agreed to give us one upgraded room without paying the additional fee, (we booked 2 rooms). So, a compromise was reached that worked out pretty well for us, but it was a bit of a hassle and certainly misleading. I didn't like showing up and finding out they expect us to pay an additional fee to get what we thought we'd already agreed to. Other than this issue, the hotel was great.
Family
8/10
Excellent
18 Dec 2014
Brandon

Great last minute find!

Berchtesgaden has an awesomely cute little Christmas market and this hotel was just a short 10 minute walk away! Excellent staff that took time to research our questions and give us amazing help! Christina made the stay with her caring, helpful attitude! Showers were hot with very good water pressure.
8/10
Excellent
02 Dec 2014
Mike

Great hotel and good service

This hotel is worth the price - rooms are very well kept and equipped. The staff was friendly and accommodating, and helped us by providing suggestions on what to visit near Berchtesgaden after our stay.
8/10
Excellent
31 Oct 2014
steve

They tried to make it special for us

We had indicated in our reservation that this trip was for our 25th anniversary. They put a special bedcover on the bed and left a bottle of champagne. However, the smoky smell in the room was overwhelming; so we asked for another room. They moved us nextdoor. They did move the champagne to our new room but we lost out on the special bedcover by moving. We did appreciate their attempt at recognizing our anniversary, though. Room was small but adequate. Food, service and ambience in the restaurant was good at dinner and breakfast. Outstanding mushroom soup, salad bar with various salads, and wiener schnitzel at dinner. Full range of breakfast items. Would stay here again.
Partner
8/10
Excellent
18 Oct 2014
Jasper

Nice hotel

The hotel was lovely with a great view of the Alps. The breakfast buffet was very nice. The hotel staff was very friendly and helpful. We enjoyed our stay at this hotel, but if we go back to Berchtesgaden, we may stay somewhere in the downtown. The walk to the Kronprinz was not that long, but it was uphill.
Partner
6/10
Pleasant
17 Oct 2014
Bill

Almost good enough

There was much to like about this hotel, and yet I would choose somewhere else to stay if ever I go to Berchtesgaden again. The hotel offered WiFi throughout the facility, but the signal was strong enough in my room only in the toilet, and my cell phone was constantly losing the signal, requiring me to log in over and over again. Some parts of the hotel were served by an elevator, but our rooms were not, and we had to lug our bags down a flight of stairs into the basement. My room was spacious, though, and perfectly clean and tidy. The staff were very friendly and helpful, and the view from the hotel restaurant's terrace was magnificent. We enjoyed the restaurant's food at the excellent complimentary breakfast and at dinner. There is limited parking outdoors in front of the restaurant, in addition to parking in an underground garage. It's hard to tell from hoteldotcom's photographs, but the hotel sits in a tightly-packed neighborhood on a steep hill overlooking the town. It's an easy walk into town, but not so easy coming back up the hill. So I guess the best I can say is that I didn't hate the place at all, but next time I would try to do better. And hey, you might just love it!
Family
8/10
Excellent
16 Oct 2014
Larry

Beautiful, but beware

This hotel is beautiful, clean and with an excellent location. However, it seems that if you book through Hotels.com you will not get a prime room. Almost every room has a balcony, but we were shown a lower-level room with very limited views and no elevator to that floor. Frustrating to be in such a paradise and not enjoy it to the fullest. I recommend this hotel, but be sure to insist on a room with a view.
8/10
Excellent
05 Oct 2014
James

Great View - Great Value

We enjoyed the hotel. The restaurant and hotel grounds have a spectacular view of the mountains. Everyone was quite friendly and helpful and spoke very good English. Ample parking available. Would certainly stay here again if in the area. We drove into Salzburg one evening and it was about a 30 min drive.
Family
10/10
Exceptional
10 Sep 2014
Sue

Beautiful view

The hotel was very nice although our room was on the garage level and not facing the mountains so it was hot.
8/10
Excellent
08 Sep 2014
debi

Lovely hotel in the mountains

Lovely hotel. Staff was wonderful especially font desk associates who were able to give us lots of information about surrounding area. We first checked in and had a room facing the car park and then went back to the front desk and inquired if there were any rooms at the front of the hotel. We ended up paying a little extra to have a room with a balcony and a view of the valley below which was spectacular!
8/10
Excellent
27 Jul 2014
Verified traveler

Great Location

Lovely hotel,lovely view from rooms, great food, great location
Family
10/10
Exceptional
23 Jul 2014
Lynn
Excellent room and bathroom. Breakfast is one of the most fantastic buffets I have ever experienced. Wonderful views. Great location.
Family
10/10
Exceptional
14 Jul 2014
Keith

Superb stay in the alps

This hotel is fabulous. Walking distance from downtown while still feeling in a private setting. The staff was wonderful. The room was fantastic, except for the limited TV service, but if you're watching tv you're truly missing out. the views are incredible and pictures can't do them justice. One of only a few hotels that I hated leaving. I would definitely recommend this hotel, and I'll probably return in the near future.
10/10
Exceptional
30 Sep 2013
Dave J

Very clean and friendly hotel

The decor is authentic Bavarian. The breakfast buffet is wonderful. Nothing like the USA. Quiet inside and out. Internet drove me crazy but the reception staff put me right. Would definitely return here. Worth every penny. Now if only the weather had been sunny rather than rain and low grey clouds. Oh well.
10/10
Exceptional
29 Sep 2013
Dave J

Rainy Berchtesgaden

The hotel was terrific! The front desk helpful as I could not get on the Internet to check mail. Super breakfast buffet. That meal takes care of you the entire day. Decor and atmosphere tops! Berchtesgaden is so photogenic but not with low clouds and rain. This was unusual as it is sunny this time of year. Would definitely stay here again. A car is recommended to see everything as the town is on hills and is spread out.
10/10
Exceptional
06 Aug 2013
R Hoppenstedt

Eagles Nest

Great hotel. Have the rump steak in the bar!
10/10
Exceptional
11 Jul 2013
Verified traveler

Great Alpine hotel

Very good value, good facilities including underground parking and wi-fi. Great views, comfortable room and good food. Easy access to town if you have a car. Beware very steep walk if you are on foot. Would certainly go back.
Partner
10/10
Exceptional
04 Jul 2013
Tony

good restaurant; bit of a walk to/from central cit

Liked the hotel; but there is quite a long uphill/downhill walk to the cafes and shops; not for the elderly that's for sure; but restaurant at the hotel was excellent for breakfast and dinner. Rooms were very comfortable.
6/10
Pleasant
02 Jul 2013
Verified traveler

Close to downtown

Front desk staff was condescending. Breakfast was great and the hotel is located within walking distance of the town center, which has a couple of great restaurants.
Family
4/10
Poor
24 Jun 2013
Dog's life

Berchtesgaden in the summer

Located close to town center and fabulous views to the mountains. As mentioned by others you must get and pay for a room facing the mountains. When we were there the temperatures were c. 33degrees C - there is NO air conditioning; fine in the Winter!! The decoration is a bit tired and the rooms are small but very clean and comfortable. The buffet dinner - we were late - is poor value for money. Breakfast - included - is ok. There are better hotels in the center but they lack the views and are more expensive.Fair.
Partner
6/10
Pleasant
27 Dec 2012
Bryan

Treff Alpenhotel Kronprinz - Berchtesgaden

whilst there was nothing functionally wrong with this hotel I believe we could have chosen better
4/10
Poor
07 Oct 2012
Verified traveler

Disappointing

Restaurant was great. Bathroom was very disappointing. Towels were very thin. Definitely not the level of a 4 star hotel. This hotel should be rated a 3 star. Good view from restaurant. Location is on a hill above the town.
8/10
Excellent
01 Aug 2012
Alan

Good base for visiting area and Salzberg

Very nice hotel with beautiful view from our room. Room size was good and very clean with balcony. Restaurant, restaurant service was a bit slow and it must be said the size of the entre meal was extremely large. Breakfast was buffet and very nice. A very friendly hotel on the whole but did find reception persons somewhat cold and impersonal when we arrived. Unfortunately the hotel suffered an electrical blackout during our stay, but the staff did an excellent job of ensuring all guests were able to have breakfast.
Family
8/10
Excellent
21 Jul 2012
Verified traveler

Nice stay

Emjoyed a quiet nice stay, very clean and a good deal for the money.
10/10
Exceptional
08 Jul 2012
Teresa

A thoroughly enjoyable stay

The hotel is in a lovely location and has stunning views. The staff there are warm, welcoming and very attentive. The room was clean, comfortable and very well laid out and had a no smoking sign on the door. We had spoken to the hotel before our arrival and requested a non smoking room. The bed was really comfortable and spacious. We were situated at the back of the hotel with double aspect windows so it was lovely and bright. The bathroom was lovely and large and had a good shower. The restaurant had panoramic views and the food was excellent with generous portion sizes. Off of the restaurant is a terrace area so you can eat in or out or just simply relax out there and enjoy the views any time of the day and have a drink or afternoon tea and cake. We did not try the bar downstairs but will be on our next visit! We were given a bus pass for the duration of our stay which covers the local buses which was brilliant!
8/10
Excellent
25 Jun 2012
J

Not a place for the English speaking traveler.

The room was small, beds were small, but we did get a baclony room like we requested. We ate dinner there but the service was not very good. We walked through the restaurant and I made eye contact with a server. We decided to eat outside and sat there for 12 minutes before anyone came out to see us. The servers did not speak any English nor did the menus have subtext under the German descriptions in English. We made it through the ordering process with my basic German. The food was hot and delicious when it arrived.
Family
10/10
Exceptional
03 Nov 2011
Verified traveler

More than happy

The hotel is centrally located right opposite the train station, the beds are comfortable, the showers are hot and the breakfast is very good. We would stay there again if we went to Munich.
6/10
Pleasant
20 Jun 2011
TonyandLinda

Hiker's delight

The hotel staff was always friendly and helpful. The breakfast-dining room has a view of the area that cannot be beat. The buffet was always well supplied with a fantastic variety of foods, fresh and plentiful. It is a very difficult walk from the train station to the hotel. If you are older, I am 70, take a taxi from the train station. It is only @ 8 euro and well worth it. The hotel lends you a bus pass good for all city buses so getting around is very easy. BUT, you still have to climb up that hill from the bus stop. The hotel bar was super. Good food and great beer at very good prices.

My only complaints are, the light bulbs in the room were only 15 watt each and there were only four lamps. That made a very, very dim room. I had to stand by the open window during the day to read anything. My room was on the ground floor right next to the parking lot. So close that I could actually touch the car parked next to my room. At night, the headlights of the cars entering and departing the parking lot would light up my room, more than compensating for the 15 watt bulbs. There is a motion detector in the parking lot that turns on lights if any cars enter or leave or anybody of anything walks in the area. This would have been great if I were trying to read but NOT at 11 PM.

All in all, this is a nice hotel, BUT, do not get a room on the ground floor next to the parking lot!
10/10
Exceptional
31 Mar 2011
Anonymous

Very pleasant hotel, well situated

Very pleasant hotel, well situated in Berchtesgaden. Rooms with mountain view clearly best, avaialble with a small supplement - around 12 Euro / night
10/10
Exceptional
24 Mar 2011
Uncle Dunk

i love it

I have stayed at the Kronprinz several times and it improves with every visit
Family
8/10
Excellent
13 Dec 2010
Iain

Nice hotel, great bar!

The hotel is a 5 minute walk from the main area of town.
It was a little difficult finding it at first.
It looks beautiful from the outside.
Plenty parking outside & in the garage.
The reception was pleasant & easy.
The room was clean with TV & clean en-suit with shower.
Only problems with the room was - no kettle for tea & coffee and the double bed was two single beds pushed together.
The resteraunt is nice with stunning views.
Breakfast is plentiful, cold meats, cheese, rolls, pastries, cereal, fruit, hot sausage, bacon, eggs, toast & lots of tea & coffee - perfect start for the day!
Downstairs is the bar, the only bar we could find in town, which was visited frequently for nightime beer & schnapps. The food in the bar is great aswell.
Downside is the bar menu is not in English.
My wife is a vegetarian and so this was a problem, cheese salads & chips was her options, although the whole of south Germany is very much a meat eating & fur coat wearing place.
Everyone there was friendly.
A real nice hotel, could do with some modernisation in places, but perfectly quaint in typically bavarian.
A pleasure to stay for a week.
Partner

Location & surroundings

Kronprinz Alpenhotel
Am Brandholz, Berchtesgaden, Germany

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Kronprinz Alpenhotel

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