Name: Hyatt Place Columbia/Harbison
Address: 1130 Kinley Road, Irmo, 29063, US

6/10

Pleasant

03 Aug 2026

Antoinette

The management was very nice. I would like to first say that. However, unfortunately, this property had issues that were bad timing. I loved the layout of my room and how it was set up. I did have continuous toilet issues which they came to fix finally a couple hours before I had to check out after three nights. I did have to request them to clean my bathroom after check-in and they did do so. My sister had a host of issues and the hotel was very apologetic. I’m not sure if I would stay here again, although I loved the size of the rooms and the layouts. The only thing I can say for sure is that the staff is very nice.

6/10

Pleasant

03 Aug 2026

Cecilia

We stayed for onr night and arrived very late. Room is big, comfortable but cleanliness is missing. Our room was full of what I can call dog hair on the floor, the sofa, the rug. It was dirty and being allergic to dog hair I had to take an allergy pill. On a separate note, I asked for napkins and was told they were out of napkins! If it had been clean I would have rated it a 4.

6/10

Pleasant

30 Jul 2026

Desiree

The stay was ok. We had issues with our room key. We had to keep having it reprogrammed to get in our room. Had issues with the toilet. It kept running. Just little things that weren’t attended to that were annoying

8/10

Excellent

29 Jul 2026

Mark

I have stayed at this location for years when I visit Columbia. The hotel is showing it's age of the last 25 years. Still looks great for the age but could use a little more updating. Built in 1999 updated in 2007.

10/10

Exceptional

28 Jul 2026

Theresa

Staff was amazing and room and services where just what we needed

4/10

Poor

27 Jul 2026

Victor

The whole place reeked like Marijuana. Our room had at one point a mirror on the bathroom door but it was missing. Instead there were a punch of sticky patches of gunk from the mirror that once hung there.

4/10

Poor

27 Jul 2026

Chariti

The pool was out of service, which was not advertised. Not a great breakfast selection. Only hot starch was oatmeal. No grits or potatoes.

2/10

Poor

26 Jul 2026

Ryann

My main discrepancy was we were not advised at the pool was not working until the next day and the first option available was you would just wanna check out and I thought that they could’ve been more done being out of spending over $100 a night to stay there

8/10

Excellent

24 Jul 2026

Gina

Staff was very friendly, welcoming, and helpful.

4/10

Poor

24 Jul 2026

Luis

Water was shut off at 9am with no announcement or advanced warning so we could have taken earlier showers etc.

4/10

Poor

24 Jul 2026

Dee

We stayed 2 nights. 1 night was on the first floor and for it to have been advertised as newly remolded wall paper was peeling off the wall. The linen was dirty we had to change them 2 times the first night. Also carpet looked like it had water damage and a smell.

10/10

Exceptional

23 Jul 2026

Cassandra

The breakfast was very good! A hot breakfast AND the eggs were seasoned!

8/10

Excellent

23 Jul 2026

Jonathan

Staff was super friendly and very helpful. We had a short stay but was still enjoyed our time there.

6/10

Pleasant

23 Jul 2026

Poutouma

Clean room loved my stay at the hotel

10/10

Exceptional

22 Jul 2026

William

A little disappointed the light near the sink was very dim and when you plugged the hair dryer in it started the lights flashing must be a short? Also the pool was closed for maintenance. Bad timing I guess. Stayed there last week and toilet overflowed different room.

6/10

Pleasant

22 Jul 2026

Jennifer

This hotel was nice and the staff was friendly. We only stayed here one night on our way to Florida. We picked it for convenience along the way after traveling about 14 hours. We got a room with a king bed and a pull out couch. The room was nice until we opened the pull out. There was no bedding for it at all so we had to go ask the front desk, which at the late time was inconvenient. When we went to make the bed, there was big spot of something on the mattress. We weren't sure if it was still wet and didn't want to find out so we just closed it up. I did notify the front desk and they did offer to move us but the kids were absolutely exhausted so we just stayed and my daughter slept on the couch.
Besides that mishap, everything else was good and there were no other issues.
Breakfast was good.

10/10

Exceptional

22 Jul 2026

Valerie

Convience, breakfast was great

Family_with_children

4/10

Poor

18 Jul 2026

Katherine

I would not recommend this to anyone

8/10

Excellent

13 Jul 2026

Linda

Breakfast was great cold and hot choices Did not visit the bar Pool was clean and warm hours were great

Self

8/10

Excellent

13 Jul 2026

Suth

Decent hotel for location and price. Spacious room we had for a family of 5. Minor nitpicks were the absence of a microwave and floor was slighty dirty with a few dog hairs found.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Luria

Clean room, no
microwaves in the room. Breakfast could have been better. It was just an okay stay.

Family

6/10

Pleasant

10 Jul 2026

Douglas

Room had a funky smell, perhaps from the cleaning agents. It didn't seem as bad if the air conditioner wasn't running, but it did make for an overly warm night. The room was not quiet for a lite sleeper with a lot of road noise late and very early. Grout around the floor tub tiles was black whereas the \"cleaner\" areas were a lighter gray. In my opinion, the condition of this room was not fitting for a property with the Hyatt name, perhaps due to it being an older hotel. Doubtful I'd choose to stay here again.

Self

10/10

Exceptional

09 Jul 2026

Ian

Well located hotel.Good food.

8/10

Excellent

09 Jul 2026

Anne

Hot breakfast with plenty of tasty choices. Room was clean but the ceiling was peeling. No soap in shower.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Kimberly

Thank you

6/10

Pleasant

06 Jul 2026

John

Check in was fine. The room was a nice size. The floor tiles in the bathroom some had cracks. The wall paper behind the toilet bowl was pealing away. The water from the handicapped shower came into the main room. We left around 11am one day and we asked for room cleaning it was never done. Had to go ask for towels. The next day they did clean but never gave us clean towels. Around the floor bottoms were dirty. The small refrigerator had no shelves and it was dirty. The bed was ok but not great. This will be a one and done stay. I was not impressed

Friends_and_family Family

2/10

Poor

06 Jul 2026

Harrell

Rooms were not clean. Carpet throughout the facility had major stains.staff was unresponsive. Gym equipment was not clean and not working properly.No water was available in cooler, clocks on the wall were not working. Breakfast was good. Would never stay at this facility again! Photo s that were online were misleading and did not represent the facility at all

Self

6/10

Pleasant

05 Jul 2026

Misael

The rooms smell old and look old. You can tell there is some work being done but it is an old hotel being worked on.

Self

10/10

Exceptional

05 Jul 2026

Linda

The bartender was amazing! The staff was very helpful throughout our stay!

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Debra

Everything was everything!

10/10

Exceptional

02 Jul 2026

Zenobia

My stay was nice, the front desk host was nice. I enjoyed my stay

Self

4/10

Poor

01 Jul 2026

Shane

Hotel still needs some work Staff was great. But room was in poor repair from its renovation. Pool was cloudy and stuff

8/10

Excellent

01 Jul 2026

George

Traveling Philadelphia to Florida needed to take a break so we’re only there for the night room is clean the little bar downstairs. The people were friendly. The food was good and we got a nice good sleep.

Partner

8/10

Excellent

01 Jul 2026

Ismael

The breakfast was good and well worth. The room was very clean and it was quiet. My room was really nice my only problem was the shower, it got very slippery and I was afraid to slip. It was not just the shower but also where the toilet was. I did enjoy my stay and do recommend it. The staff was friendly and helpful.

Family

10/10

Exceptional

01 Jul 2026

Bobbie Jo

Bar and bar food on site

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Christopher John

Overall, this location is great. The property is in need of some repairs, mostly signage around the elevator, but nothing that would hurt a guest experience.
The floors in the rooms need to be cleaned better - there were some sticky spots.
The breakfast was the only thing that was disappointing. No yogurt and no fruit. It just seemed sparse compared to some other locations I stayed.

Partner

8/10

Excellent

30 Jun 2026

Genie

Staff was excellent!

Partner

10/10

Exceptional

29 Jun 2026

Margaret

Great stay

4/10

Poor

28 Jun 2026

Malik

This hotel is disappointing from a Hyatt Place standard. The hallways has an old, moldy smell. The cushions on my couch look dirty like it needs to be reupholstered. The couch itself was broken. The end that connect was warped and collapsed. The sleep was comfortable and the bathroom was nice. The hotel breakfast they offered was not good. Hard boiled eggs was really hard. The pineapple/cantaloupe mix tasted fermented. If you're wanting breakfast, head across the parking lot to Cracker Barrel. Would not stay here again.

Self

6/10

Pleasant

27 Jun 2026

Sonya

The staff for the most part was great with the exception that they kept putting my room number wrong for late check out which caused them to enter my room at 10am on my last day. The do not disturb sign was on the door and we were still sleeping. I was told I could check out late at 2pm, then told that was incorrect due to booking through a 3rd party. There were small black ants in the room. The pool was cloudy looking the whole stay so we could not use it. The breakfast was ok and typical. There is no microwave in the room and only a shared one downstairs.There was a line on Friday night at one point for the elevator. Overall, the stay wasn't bad but it wasn't the greatest. Location is close to the interstate, shopping, and restaurants.

Partner

10/10

Exceptional

24 Jun 2026

Meagian

The room was neat and clean! The staff was amazing, so nice! I left my wallet and they returned it to me with everything in it.

Self

10/10

Exceptional

22 Jun 2026

Tanya

Staff was nice and very helpful. My teenage grandson was able to enjoy the pool while I watched World Cup. Hotel had something for everyone. Had nice breakfast also!

Family

10/10

Exceptional

21 Jun 2026

Angie

Clean room

Partner

10/10

Exceptional

20 Jun 2026

Adrianna

Clean and well
Maintained

Self

6/10

Pleasant

20 Jun 2026

Rodney

The room was ok. Bolt lock didn’t work.
Hair was on the floor rug. Ants were crawling on the counter. No microwave were in the rooms.
Tiny pillows on the bed. The couch cushions were worn, kept falling between the couch frame.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Kenneth

The room was large. Places to sit, and a desk. Good places to plug in your phones and other chargables. Breakfast was good with sausage and scrambled eggs, oatmeal, and fruit. Cracker Barrel was also right across the parking lot.

Family

10/10

Exceptional

19 Jun 2026

Blake

Jordan was the staff I spoke with over the phone and she was FANTASTIC!!!! She was there on site at the hotel.

Self

6/10

Pleasant

18 Jun 2026

Ruju

Liked the room and cleaning staff, very friendly. Very disappointed by the breakfast staff, very rude and even racist.
Please train. I come and stay at this property very frequently.

Self

8/10

Excellent

17 Jun 2026

Tammy

Mr Jordan has given great customer service

10/10

Exceptional

14 Jun 2026

phillip

Amazing stay at an amazing chain

4/10

Poor

12 Jun 2026

Deon

The room was not really cleaned it had a terrible musty mildewy smell the entire floor reeked of marijuana the breakfast was absolutely horrible

Family_with_children

10/10

Exceptional

08 Jun 2026

Yajaira

Highly recommend. Staff allowed me to do early check-in

2/10

Poor

07 Jun 2026

Dustin

Just pass this place up honestly. Also I got down to breakfast at 9:05am and they basically pushed me out and closed the doors on me and that was it for breakfast. Which after I sat down and took a bite it really didn’t matter luckily I’d grabbed a bowl of cereal just in case. Room was extremely loud I was on second floor and I guess the washer and dryer is located directly beneath the bathroom and they ran them all night it sounded like I had a regular washer and dryer next to my bed. Running at the same time and off balance. Just pay 20 more and go to the Hilton.

Self

10/10

Exceptional

06 Jun 2026

Kia

The staff were very helpful and welcoming. We truly appreciated it after a 10 hr drive. The complementary breakfast was good as well.

Partner

6/10

Pleasant

05 Jun 2026

Stephen

Breakfast was not very good. Suppose to have bar with food, wasn’t open or didn’t exist.

10/10

Exceptional

01 Jun 2026

Voncele

I truly enjoyed my stay and I plan to visit this facility again or where ever GOD leads me for my next vacations. The room was spectacular, clean, spacious, the cleaning staff was so kind they kept my room spotless, clean, they were so considerate and I was so comfortable I felt like they were spoiling me. Keep up the excellent work 🙏🙏🙏

Friends_and_family Friends

10/10

Exceptional

31 May 2026

David

We have stayed here many times because of the same stay every time. Grounds and location are great. Staff always friendly, rooms in good shape.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Charles

This Free breakfast was probably the worst breakfast I’ve ever had. The food was edible but there was no organization to it. People were standing and huddled around the toasters making their toast or bagel. It was a mini madhouse.

Family

2/10

Poor

31 May 2026

Shalimar

The elevator was broke and I was stuck2 times, the frog in the room never got cold, no microwave, the pool was closed before 7, breakers was not fresh and fruits were rotten. When I returned the hotel after dinner I had no parking and the guy at the front desk advised me to me to park across the street in the other hotel parking, which was across a busy highway. It was a bad experience

Family_with_children

10/10

Exceptional

30 May 2026

Hayidiaah

i always have a great stay here

10/10

Exceptional

29 May 2026

joyce

Everything was perfect. Everything was clean it smoked fresh and it was update.

Self

8/10

Excellent

25 May 2026

Michael

Once you arrive the front area has a very welcome site. What did not like was the room ceiling has sheetrock starting to peel away. The room was clean enjoyed the seating area. The shower area did not have conditioner in the bottle.

Partner

6/10

Pleasant

24 May 2026

Melanie

I have stayed at this hotel many times but my last stay missed all the marks. Our room was never cleaned despite visiting the front desk to make them aware and ask that it be cleaned as we were out of towels and toilet paper. Beds are very comfortable, staff is nice and the breakfast is good.

Family

10/10

Exceptional

24 May 2026

phyllis

We’ll return. I love that experience great place to stay.

8/10

Excellent

22 May 2026

Jeanne

Staff was awesome. Room was nice. Y'all need to bring back microwaves in the rooms as well as the bar and ability to get food at the bar. Having the bar and and food advertised but not available really put a crimp in our plans. The bathroom fixtures needed repairs. The staff took them down to refer to maintenance.

Partner

6/10

Pleasant

18 May 2026

Daphen

I thought the staff was wonderful and helpful. The rooms are updated but the ceiling was pealing old paint the toilet ran the entire night and my other room I rented as well the toilet you would have to giggle every flush. No one was on staff for the weekend. I get it people need breaks but toilets should not run the entire night. Way to much noise. PS ice machines broke and sign said go to third floor and then that was broke as well.
Need to keep appliances working.... Would I stay there again, yes due to the bed was comfortable , staff was always nice, breakfast was good and clean, so just need to fix basics in room and all would be a 5 star xoxo

Family

10/10

Exceptional

18 May 2026

Sandra

Every time we're in town, we only stay at this hotel and we've stayed here many times. It's always a pleasure to stay here. Our room is always immaculate. And every single encounter we had with the staff, was a pleasure. They're friendly, helpful and courteous. They made us feel like family. And that is always the case. The breakfast is a great added perk. We'll always be back when in town!
Excellent

Partner

6/10

Pleasant

17 May 2026

Digna

Super basic and not great. I mean you’re better off not having anything there.

10/10

Exceptional

14 May 2026

Michele

The bed was comfortable, firm. Good water pressure in the shower! We really enjoyed the breakfast bar. Fresh choices!

Partner

10/10

Exceptional

13 May 2026

Michele

Comfortable bed. Spacious room. Good water pressure on the shower! And the breakfast options were tasty and more than expected! Would stay here again.

Partner

6/10

Pleasant

10 May 2026

wendy

Hotel room air conditioning filter was disgusting. Cleaning people never left clean towels but took all old ones. Trash cans always over flowing in breakfast area and front desk. Water did not work on Sunday morning at 430 but came back on. Key cards never worked and had to keep getting them reprogrammed, elevator ok 4th floor down button did not work so had to go to higher floors then go bank down. .

Family

10/10

Exceptional

09 May 2026

Brent

The breakfast each morning was very good with some variety each day. My wife would have liked to see bacon in lieu of the sausage. One complaint was the noise from the domestic hot water pump. They were working on getting it fixed. Also, the rooms were lacking in good locations of plugs considering all of the electronics typically carried by travelers. Staff was wonderful! Facility very clean.

Friends_and_family Family

4/10

Poor

09 May 2026

Brian

The window leaked so badly during a rain storm, it took 3 bath towel to soak up all the water. At almost midnight staff were bringing towels to us to clean up water.
Floor in room was dirty, sticky. Black hair in shower.
Breakfast buffet closes at 9:30 staff was cleaning and putting away items by 9:15 and asking guest to move out of the way.
All ice machines were not working.
The website and in-room materials falsely advertise a on-site bar and restaurant that has been closed for months. This is deceptive marketing.
This is not the level of service I would expect from Hyatt.
We talked to the manager Brendon upon check out. Told him that we were not happy with the level of service, cleanliness and the negligent maintenance resulting in a safety hazard, compromising guest safety due to water intrusion. He said there was nothing he could do as we booked through Expedia. I understand payment is with Expedia, but the experience is with Hyatt. I expected a proactive approach to this issue, rather than a strategy to avoid it.
Our stay was dissapointing as the service level did not align with the the expected premium Hyatt brand.

Partner

10/10

Exceptional

06 May 2026

Robert

Excellent varieties. Very good.

Partner

8/10

Excellent

05 May 2026

Roderick

Okay

6/10

Pleasant

05 May 2026

Roderick

Okay

8/10

Excellent

03 May 2026

Thomas

Breakfa

Partner

10/10

Exceptional

03 May 2026

Valza

Location, staff and service

Family_with_children

10/10

Exceptional

22 Apr 2026

William

Good free breakfast and Staff was very polite and helpful. They tried hard to please us.

Partner

10/10

Exceptional

16 Apr 2026

Kevin

We stayed here for the Masters tournament as Augusta hotels were ridiculously priced. Very clean and very friendly staff made our stay enjoyable. We would definitely stay at the Hyatt again!

Partner

10/10

Exceptional

13 Apr 2026

Brian

All around fantastic!

10/10

Exceptional

12 Apr 2026

michaelgtln

Clean

2/10

Poor

29 Mar 2026

Yanitza

No rooms available

Family_with_children

6/10

Pleasant

28 Mar 2026

Rodney

Hotel is okay for the price. It’s old and needs updating.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Rebecca

Left before breakfast, room was okay,

Family

6/10

Pleasant

27 Mar 2026

Barbara

There was a fire drill at 11:00 p.m. I had to unpack in order to get out of the hotel.
Will there be any compensation for this inconvenience?

6/10

Pleasant

27 Mar 2026

Shawn

Smell o

6/10

Pleasant

23 Mar 2026

Renita

Would hope pets & parents have designated room areas. Like dogs, but not caring to sleep after one that is not mine.

Family

10/10

Exceptional

21 Mar 2026

Falecia

The staff was very friendly. The breakfast was good and the rooms were impeccable.

8/10

Excellent

16 Mar 2026

Jeannette

Clean hotel and room very friendly staff and great breakfast

Family

10/10

Exceptional

15 Mar 2026

Janet

Broken window in room

Self

8/10

Excellent

15 Mar 2026

Larry

The property was in a location very favorable to us as a visit to the hospital across the street was our reason for staying there. The design and layout of the room was quirky to us, as was the shower area. You had to stand next to the tub in order to close the door, due to the clearance between the door edge and the edge of the toilet. Poor design in my opinion. The rest of our visit was very good!

Partner

10/10

Exceptional

07 Mar 2026

Twana

I love staying here

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Saquan

I live staying at this location

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Demitrius

Front desk attendant was very knowledgeable of hotel accommodations, restaurants, and activities in the area. He also provided a nice welcoming atmosphere for guests. Room was clean and comfortable. Breakfast was amazing.

Partner

8/10

Excellent

02 Mar 2026

Luigi

The rooms heating and AC was very loud hard to sleep

Partner

8/10

Excellent

02 Mar 2026

tobey

Like the room layout and the breakfast was good.

6/10

Pleasant

02 Mar 2026

richard

The bar in the restaurant were closed due to renovations and it looked like nobody was doing anything

It was the best breakfast offering I've ever had at a reasonable priced hotel

The floors in my room were terribly dirty, black long hair clearly dirt from other people's shoes. The rest of the room was fine but. I also had to move rooms because they allowed three or four dogs into a room nearby and I couldn't take the noise they were gracious enough to move me.

4/10

Poor

02 Mar 2026

Edwina

Street noise so loud was impossible to sleep, breakfast wasn’t very good, and the coffee in the room was really bad. Would never stay there again . The staff was very nice, but that doesn’t fix everything else.

10/10

Exceptional

01 Mar 2026

Elizabeth

I don't understand all those stars. My room was excellent.

Family