Name: Hilton at St. George's Park
Address: St. George's Park Newborough Road, Needwood, Burto, Burton Upon Trent, DE13 9PD, GB

8/10

Excellent

19 Jul 2026

Jacqui

A large and impressive hotel with great facilities. Unfortunately, we found the bed in our deluxe room uncomfortable and creaky and the room lacked basics such as milk and cold water.
The food and drinks were delicious however, and we enjoyed the pool.

Family

10/10

Exceptional

05 Jun 2026

Kerry

Apart from a few items on the carpet which suggested incomplete vacuuming and some difficulty filling the kettle (awkward with the tap system) no complaints at all. Large room, wide single beds, plenty of storage and well stocked bathroom, complete with a bath which I hadn't expected.
Check in was straightforward and hotel grounds were very well maintained and attractive.

Partner

4/10

Poor

29 May 2026

Ben

Staff were not great at this hotel. Weren’t overly helpful with my wife and children in the morning when locked out of room.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Jeremy

Friendly welcome at reception, room had recently been refurbished to a high standard. Beds were very comfortable and we had a great nights sleep.

Hotel is clean and modern with a great fitness centre. The pool was decent and there’s also a good sauna

Breakfast was a very good buffet and we sat out on the sunny terrace to eat.

A great stay while my son was training at the football centre, would definitely stay again.

Family_with_children

10/10

Exceptional

27 May 2026

Catherine

Amazing hotel. Great food. Reception and restaurant staff excellent. Perfect.

Family_with_children

10/10

Exceptional

26 May 2026

Rona

Perfect hotel in a great location but it is the staff which takes this to a new level. The staff actually care and are empowered to just fix things. They are experienced and professional enough to make the stay exceptional. I stay in hotels every week and this is the best in Europe.

Partner

10/10

Exceptional

26 May 2026

Callum

We had a fantastic stay at St. George’s Park Hilton Hotel. The hotel is beautifully presented, clean, and very comfortable, with excellent facilities throughout. The staff were friendly, professional, and couldn’t do enough to help, which made the whole experience feel really welcoming.

The rooms were spacious and well-kept, the food was lovely, and the location is stunning. Everything felt relaxed, high-quality, and well organised from start to finish.

Would highly recommend and would definitely stay again!

Friends_and_family Family

10/10

Exceptional

17 May 2026

Steven

Breakfast was amazing

Friends

10/10

Exceptional

17 May 2026

Dr Shan

Great service; nice pool; fantastic breakfast

Friends_and_family Family

10/10

Exceptional

04 May 2026

Paul

Fantastic place. Shame the cold plunges and hot tubs were out of action.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Les

Very pleased with the hotel but could do with upgrading the rooms with usb ports, still got Ethernet cable! Who has used that method in the last 20 years?

Self

10/10

Exceptional

26 Apr 2026

Kathryn

We stayed as part of a large group attending a wedding nearby. The hotel was gorgeous. The rooms were spacious and comfortable and well equipped as you expect. But what made our stay were the staff - they were so wonderful. Friendly, helpful, accommodating and well organised.

Friends

8/10

Excellent

16 Apr 2026

Paul

Great location, something a bit different and exciting for the kids

Family_with_children

8/10

Excellent

12 Apr 2026

Tanya

Lovely breakfast and great staff

10/10

Exceptional

11 Apr 2026

clair

Breakfast is lovely alot of choice

Family_with_children

10/10

Exceptional

10 Apr 2026

Diane

They was very good with my son’s allergies

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Adam

Lovely hotel, great breakfast, friendly, helpful staff

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Stephanie

Mostly excellent. The only fault was noise from air con ? In the room which disturbed sleep. Facilities very good and staff friendly and helpful.

Partner

10/10

Exceptional

30 Mar 2026

Adam

Great breakfast & pool area

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Sarah

Good hotel, modern. Well maintained. Great facilities

Partner

10/10

Exceptional

22 Mar 2026

Nicola

Stayed for one night as was attending a meeting with a late finish.

Check-in was simple and professional.

The room was clean and well-maintained.
The bathroom had a walk-in shower with lovely toiletries supplied.
More than enough coat hangers and wardrobe space for my needs.

But it’s the staff that I really wanted to talk about….

As I said, I was attending a meeting at the hotel which didn’t finish until well after 9pm. I hadn’t been able to have anything to eat for prior to the meeting, so walked to the hotel’s restaurant, hoping that I wasn’t too late, as I’d read that food was only served until 9pm.

There were two gentleman standing at the entrance who I approached to ask if there was any chance I could get something to eat.
They were so happy to help, immediately finding me a table and assuring me that I could order something.

The waiter who took my order was really helpful and friendly, checking on me after my food had been brought to my table.

Rather than me having to go to the bar to pay, the waiter brought the payment device to my table.

As a woman staying on my own in the hotel, it could have been quite daunting being alone, but the staff were attentive, but not to the point as being annoying, just sufficient that it made me feel like they cared about my stay.

If I could give more than 5 stars, I would!

Self

10/10

Exceptional

14 Mar 2026

Sarah

Our 3rd visit to the hotel as we always stay for our anniversary trip.
The hotel is beautiful and the staff are great. The room was clean and we were even upgraded which made our stay extra special!

Partner

8/10

Excellent

15 Feb 2026

Peter

Very clean and great facilities

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Daniel

Room was well kept, bathroom was spotless and can’t fault the hotel at all.

4/10

Poor

06 Feb 2026

Lewis

2nd time in staying and both occasions the sheets were filthy, the first time had 2 hairs and blood on the sheet and the second time was black dirt stains, I showed reception the photo and they got the sheets changed for us.

My son ordered a burger for dinner like a few of the boys did that we were with, all of them complained about it, it was cold and tough and felt like they'd been cooked at lunch or day before, left and then re heated to serve for dinner, really tasteless.

The group went swimming and were enjoying their recent success, the dads of the group were throwing the boys across the pool whilst in the pool themselves, nobody else was in there with us, was just our group and the staff were very rude saying everyone would need to get out if anybody jumped again. It was parents and their kids having fun with nobody else present, if this is such a concern then they should have a lifeguard on duty.

Business_and_leisure

10/10

Exceptional

03 Feb 2026

Lee

Excellent all round. Would definitely go back

10/10

Exceptional

15 Jan 2026

Gregg

Very nice, clean and interesting hotel

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

David

Didn't go in spa , enjoyed it more than our stay at ICC

Leisure Family

8/10

Excellent

05 Jan 2026

Sandra

The room was clean and spacious.

Leisure Family

10/10

Exceptional

01 Jan 2026

Gary

Bed was really comfortable and the staff very helpful.

Partner

10/10

Exceptional

01 Jan 2026

David

Really great staff at Breakfast

10/10

Exceptional

01 Jan 2026

Barry

Super clean rooms, staff were unbelievably friendly and grounds are superb. Thoroughly enjoyable stay, best breakfast I’ve had in any UK hotel and we can’t wait to go back. The spa facilities are clean & well maintained enjoyed by the whole family. Full sports tv package within rooms, England FC themed throughout the hotel and we were able to book an hours football on a trg pitch for no added fee; a great touch to a football themed night away.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Eva

Wonderful customer service.

Partner

10/10

Exceptional

28 Dec 2025

Andrew

Great location, nice building, great breakfast, friendly staff. Would happily return.

Leisure Family_with_children

6/10

Pleasant

22 Dec 2025

Ester

The spa facilities and staff were absolutely lovely – everyone we encountered, from reception to the cleaners, waiting staff, and the spa team, was friendly and helpful. Unfortunately, the room itself was disappointing. It was not properly cleaned; we found random items such as post it notes on the floor next to the bed and a couple of beer bottle tops on the side, which raised concerns about overall cleanliness.
We stayed at the venue for a Christmas Party, but the three-course festive meal was very poor and lacked quality and quantity. Additionally, we ordered room service (a pizza and chicken wings), and both items were inedible and overpriced.
While the staff were excellent throughout, the standard of the room and food did not meet expectations.

8/10

Excellent

05 Dec 2025

Karen

Great hotel, especially for the football fan. Pool & Spa was lovely to be able to use on the Sunday morning & the staff there were very friendly & helpful.
All staff we encountered, whether it be in the restaurant/bar at the reception or just in the lift were polite & helpful.
Immaculate hotel, amazing grounds & warm & friendly. We will definitely be back.

10/10

Exceptional

30 Nov 2025

Siobhan

Excellent from beginning to end!

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Natasha

Really nice hotel. Great rooms

Leisure Family

8/10

Excellent

09 Nov 2025

Mark

Generally a good place to stay , used it for overnight stay at Alton Towers. Breakfast was great , good size bedroom. Hotel showing signs of wear and tear such as peeling wallpaper, marks on the wall, dirty hair dryer and broken mirror in bathroom.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

simonne

Food delicious for breakfasts. Best breakfast ever . Our room was a little small we had a family room. Would defo go back.

Friends_and_family Family

8/10

Excellent

30 Oct 2025

Mark

Had an amazing stay, everything was great from start to finish. Staff, grounds, facilities, Breakfast, I would highly recommend. If I could fault one area it would be the room, it was very tiny and cramped for a family of four.

Leisure Family

10/10

Exceptional

24 Oct 2025

charles

Brilliant hotel nice walks excellent service

Leisure Partner

10/10

Exceptional

19 Oct 2025

Robert

Restaurant chef as extremely knowledgeable when being asked questioned about dairy free products.

No coffee pods in the suite on arrival so couldn’t use the coffee machine. Fridge didn’t seem to be working.

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Myra

Had a lovely stay for my dUghter 1st Birthday

10/10

Exceptional

14 Sep 2025

Laura

Great weekend away - best Hilton in the UK

We had a great time at Hilton. Swimming pool was nice and clean compared to other hotels. The breakfast was also good and the staff are extra nice to little ones (they even have a play area in the restaurant in the morning). We will definitely be back soon.

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Caroline

Great place for football lovers. Beautiful building, Spacious and clean. Staff were exceptionally friendly and accommodating. There is history, memorabilia and pictures of English football history and current achievements. The spa facilities are awesome and the staff too. No regrets and will definitely return.
Just one negative was that our room had a shower but not a bath. I love to have a long hot bath when away but they tried to move us but the alternative rooms weren't suitable for us. Shout out to Finlay, Sarah and Ben who went above and beyond in assistng us with our stay.

10/10

Exceptional

05 Aug 2025

Jordan and Marizel

Fany

Perfect stay for our honeymoon night

Partner

10/10

Exceptional

25 Jul 2025

Joanne

Much needed family break

Leisure Family

10/10

Exceptional

20 Jul 2025

Anna

My husband was thrilled with the surprise stop over at St George’s park. Could you add drinking water to the pool area and a swimsuit spinner in the changing rooms please 👍

Leisure Partner

10/10

Exceptional

10 Jun 2025

Samantha

So welcoming

Friends_and_family Family

10/10

Exceptional

25 May 2025

Verified traveler

Convenient.

Friends_and_family Family

10/10

Exceptional

19 May 2025

Helen

Great venue. Enjoyed stay, used health suite. Dinner in restaurant lovely. Grounds immaculate.

Leisure Partner

8/10

Excellent

11 May 2025

Paul

The only complaint I have is the plug sockets haven’t got usb port on them to do your charging so you are cluttered up with plugs

Leisure Partner

8/10

Excellent

05 May 2025

Tanya

Great stay at this hotel with family

10/10

Exceptional

05 May 2025

Verified traveler

Lovely spacious rooms. Helpful staff

Friends_and_family Family

6/10

Pleasant

29 Apr 2025

lily

The family room ,

Friends_and_family Family

10/10

Exceptional

23 Apr 2025

Verified traveler

Enjoyable, restaurant very quiet

Friends_and_family Family

10/10

Exceptional

23 Apr 2025

Daniel

Amazing hotel with excellent staff

A wonderful family stay over night ahead of a visit to Alton Towers. The hotel was beautiful and clean and the staff were excellent. The restaurant staff were particularly helpful and friendly with the children.

As a football fan it was great to walk the grounds and see the amazing facilities 1st hand. It added an extra layer to the stay for me. Would definitely recommend

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Bernadette

The spa and pool were brilliant!

10/10

Exceptional

08 Apr 2025

Kiichiro

We've been to this property many times and every time, we come away enjoying it more and more!

The staff are super friendly, great with kids and the breakfast and dinner in their restaurant is fantastic!

Rooms are at great Hilton standard and the area around the hotel is so so quiet and calm where you get to walk around to enjoy.

Overall, recommend this hotel every time if you are going to be around that area for any holiday.

Leisure Family_with_children

10/10

Exceptional

25 Mar 2025

Paul

.

Leisure Partner

2/10

Poor

16 Mar 2025

thomas

Terrible service and dietary understanding

I stayed on my own with my 2 children. At check in the hotel room key card did not work 3 times so I had to go up and down the stairs with 2 children and all the bags and hotel staff did not apologise.
On entering the room we did not have enough beds. No one would answer the phone so we all had to go back to reception again.

For our evening meal, I had emailed beforehand to say my Son is coeliac and requires gluten free. The waiter did not know what was gluten free and said to pick what he wanted and he would check, this meant going backwards and forwards to see what was suitable. All drinks had run out so there was no alcohol including beer, wine, cider. The service was so slow that I had to leave the meal early with guests as my child was so tired.

The next day we went for breakfast and the only hot food optio for my child was sausage, bacon and toast. They said he could have pancakes and brought them out but then said sorry he can’t actually have these as they are vegan, put them on the table but he wasn’t allowed to eat them. My son had a football tournament all day and feel the gluten free options should also cater for children.

We returned to the hotel after the tournament and ordered food from the bar , the meal took over 1 hour and 15 minutes. Again they had brought out the wrong food for my Son, he then had to wait for it to be cooked. It took over 40 minutes by this time we just left without him eating as we needed to set off home. Terrible service.

Friends_and_family Family

10/10

Exceptional

08 Mar 2025

Sarah

Great stay

This was my 2nd time to St George’s park and it didn’t disappoint.
The hotel and grounds are beautiful and I love looking at the football history and present.
The swimming facilities were good and the pool was quiet.
The hotel is clean and well looked after.
The room was nice, I booked a king room and it was nice and spacious. No fridge though just a cupboard where there once was one. The bed was quite hard too, I ached a bit through night but I still slept ok.
The staff at breakfast and check out were very friendly. The staff when we checked in were a bit preoccupied and I felt a bit rushed.
Room Service food was delicious and quick.
Breakfast was very tasty with a wide range of options.
I would return to St George’s park as it’s a great hotel.

Partner

10/10

Exceptional

02 Mar 2025

James

The staff are really welcoming and friendly the food was amazing and with great service. The coaching session and tour was wonderful and my boys had a great time with the coaches thank you for a great stay.

Friends_and_family Family

10/10

Exceptional

26 Feb 2025

Lynn

Its a very warm friendly place. I felt right at home . Everyone was very friendly and helpful.

Leisure Self

10/10

Exceptional

04 Jan 2025

Julie

Lovely hotel

Leisure Family_with_children

4/10

Poor

21 Dec 2024

laura

Poor experience with kids

No good for kids, there was no food available before 6 except room service, they didnt let us into the pool despite us going in the family hours.

Friends_and_family Family

10/10

Exceptional

25 Nov 2024

Tony

Amazing hotel well impressed

Friends_and_family Friends

10/10

Exceptional

24 Nov 2024

Verified traveler

Comfort

Such a comfortable bed and the bathroom was super clean.

Partner

8/10

Excellent

10 Nov 2024

Jodie

Stayed here several times. Convenient for football. Comfortable hotel. We stayed on the other side of the hotel this time and the bathrooms felt a little tired and the rooms
Smaller, but it was one night and good.
Breakfast has a good choice, we asked for some food to be replenished and they did.

Business_and_leisure Family

10/10

Exceptional

08 Nov 2024

Kyle

Our little family had an amazing stay!

Leisure Family_with_children

8/10

Excellent

29 Oct 2024

Jagdies

Amazed

Business

10/10

Exceptional

27 Oct 2024

Steven

Lovely stay

Stayed here before and again, we were not disappointed. Even though there was a party, a wedding and a lot of football training, the hotel didn’t feel too busy. Food was lovely albeit the restaurant was a little slow in service.

Friends_and_family Family

4/10

Poor

06 Oct 2024

Mitchel

The checkin staff were very helpful but this was not a four star hotel experience. The drinks and food were expensive for the quality of food provided. The rooms were adequate but the room TV packed in completely on Saturday and the whole hotel TV system was having TV freezing issues. The room bathroom basin plug needed adjusting to retain water and the plastic bath showerhead was replaced as the head was cracked. The shower door has no bottom seal and can flood the bathroom floor making it potentially slippy (serious injury issue). On finding the glasses in the drawer, water was found in one of the glasses. After ordering a hot BLT at the Cross Over Bar it arrived cold.

Leisure Partner

10/10

Exceptional

01 Oct 2024

Paul

Fantastic room. Staff were brilliant.

Leisure Partner

10/10

Exceptional

21 Sep 2024

Verified traveler

A football fan’s dream

What an interesting place to stay! You’re absolutely surrounded by football - it feels like you’ve snuck behind the scenes (in a good way!)

Only slight gripe I would have is room didn’t quite match the standard of the rest of the hotel - it’s quite compact for a family. But was fine for one night.

Staff in the restaurant and the health club were all so friendly and helpful.

Well worth a stay, especially if you like football!

Friends_and_family Family

10/10

Exceptional

09 Sep 2024

Charlotte

We were away for my son's birthday.

We were upgraded to a king junior suite and the room was excellent!

As it was my son's birthday they made up a birthday plate and also a balloon in the room, which was a nice suprise.

Unfortunately no England players were around during our stay but we had a lovely time.

Breakfast was also very nice too.

Friends_and_family Family

10/10

Exceptional

09 Sep 2024

Matthew

The hotel and grounds are beautiful and spa facilities good . The England teams (men’s under 21 and para teams) were there. Loved the way that the players, football staff and guests shared the same foyer spaces and there was no separation. We came for my daughter’s 17th birthday and it was a lovely surprise for her when we entered the room to find a helium balloon, box of chocolates and a cheesecake dessert with Happy Birthday in chocolate surrounding it - it really made her feel special. It’s a shame the football tours were no longer running, would be great if you could bring those back

Friends_and_family Family

4/10

Poor

05 Sep 2024

Cathy

Great loaction to the sports centre we had an event at. But issues with the rooms, room service and kids running around shouting until all hours.

10/10

Exceptional

30 Aug 2024

Johnson

Enjoyed the ambience

Business_and_leisure

10/10

Exceptional

20 Aug 2024

Mari-Elena

Received a very warm welcome. All the staff were very helpful. Best hotel experience ever.

Leisure Family

10/10

Exceptional

16 Aug 2024

patrick

All good. Very sporty

Business Self

8/10

Excellent

21 Jul 2024

Laura

Beautiful hotel

The hotel itself is beautiful and in stunning landscape. Perfect for those who are football enthusiasts, we see. a few football players.The staff are very helpful and rooms are a decent size.. my only down side was the bed was possibly the worst bed I have ever slept in. I had to take pain killers when I woke up every morning.

Friends_and_family Family

10/10

Exceptional

15 Jul 2024

Susan

Great one night stay

Great hotel set in wonderful surroundings. Good amenities. Great restaurant. Lovely walks on the doorstep.

Friends_and_family Family

10/10

Exceptional

09 Jul 2024

Paul

Beautiful grounds, a fantastic check in and we were given the option to upgrade, which we did. Well worth it. Terrific value, great room, excellent breakfast. All staff members brilliant.

Leisure Family

10/10

Exceptional

07 Jul 2024

Nicola

Excellent stay, warm welcome by all staff. Beautiful location. Highly recommend.

Leisure Family

10/10

Exceptional

04 Jul 2024

Geoff

Excellent place to stay

We could not find fault with our overnight stay. Set in beautiful location which made it peaceful place to stay. Everything was clean, well looked after and in a safe environment.
Food and staff were excellent.
Would go again.

Partner

8/10

Excellent

31 May 2024

Lee

Nice hotel but very busy

A very nice and comfortable hotel with excellent grounds. Front desk staff were really friendly and helpful. The food was ok but we waited 2 hours for our meal and it was quite expensive. Breakfast buffet was excellent with a good variety of good quality food but again, it was really busy and we had to eat in the bar.
Pool facilities are good but limited to 1 hour slots.

Friends_and_family Family

10/10

Exceptional

29 May 2024

Joanne

Amazing

Amazing hotel. Would definitely recommend, I want to go back

10/10

Exceptional

28 May 2024

Andrew

Great hotel for football loving son

Great hotel for football loving son. Usage of nearby continental pitch and loan of a ball. Excellent location

Friends_and_family Family

10/10

Exceptional

17 May 2024

Lisa

Perfect for the football fan

Lovely hotel with very welcoming and accommodating staff. Building and grounds are perfect for the football fans. We went for my son’s birthday and he had a great time in the pool and looking at the football training pitches. The staff were amazing for including a surprise cake plate and helium balloon in the room and discuss the past times of the players when they stay

Friends_and_family Friends

10/10

Exceptional

16 May 2024

Gurpreet

N/A

Leisure Family

8/10

Excellent

09 Apr 2024

Verified traveler

Overnight break

Good facilities, spent the day around the hotel and was relaxing, great spa, good walks and helpful staff

Friends_and_family Family

10/10

Exceptional

07 Apr 2024

Susan

Really nice hotel. One of the best we’ve ever stayed in.
Lovely food and facilities.
A little expensive- but worth it.

Partner

10/10

Exceptional

03 Apr 2024

Will

Oliver family review

Great stay thank you really freindly reception bar restaurant and breakfast team also my daughters got to meet some of there lioness hero’s which was a nice surprise all round definitely be coming back as this was our first time thank you

Friends_and_family Family

8/10

Excellent

30 Mar 2024

Laura

A bit of a mish mash of an experience.

Location is amazing, the hotel is fantastic, the service was lovely especially the gentleman at breakfast and the breakfast staff.

The bed was really uncomfortable and the pull out bed for our daughter was ever worse.
Hotels.com communication with the hotel was poor we booked breakfast but it wasn’t on the booking on their system so I had to prove it with our booking confirmation.
There was some rubbish from previous guest in our bathroom.
Pillows and sheets were lovely.

I would say moderately overpriced for the room, breakfast was worth every penny!!

Friends_and_family Family

10/10

Exceptional

18 Feb 2024

Tom

Fantastic (literally)... 😁

Superb location to stay after visiting the NEC. Definitely worth visiting for anyone with more than a passing interest in football. Grand entrance hall and communal areas. Good health club and 17 meter pool. Sauna and steam room could be used by children aged 7 years and over with adults. Ice scrub and ice cold shower is also fun. Good quality and variety of food both at breakfast, and dinner.

Friends_and_family Family

10/10

Exceptional

03 Jan 2024

Tim

Excellent stay, staff were all very friendly, pool is great and the kids had a great time, although it's probably more set up for working trips than a family break but we've stayed as a family twice now and enjoyed the break. The birthday platter for our son's birthday was a nice touch.

Friends_and_family Family

4/10

Poor

29 Dec 2023

Lisa

Booked as a treat for a friend very disappointed. This is not a spa the oool was full ..as its ooen to the public both sauna and Steam roo.s were also full so diudnt see the benefit of me booking overnight as ..we didnt use facilities..far to many people in pool area .

Leisure

10/10

Exceptional

26 Oct 2023

Carl

Superb hotel and facilities

Superb hotel, very friendly staff and extremely helpful. Grounds are stunning. Facilities very good. Highly recommended

Friends_and_family Family