Name: Macdonald Drumossie Hotel
Address: Old Perth Road, Inverness, IV2 5BE, GB

6/10

Pleasant

28 Jul 2026

sanjay

The reason I have given poor ratings is mainly because of the bathroom shower.
It was set at a high temparature and the dial/knob was not working so we literally had to take a shower in scalding water. We complained on the day we checked in and a manager came to look but he was least bothered. He tried turning the knob once or twice and then said this is how it's going to be.
We did complain about this at check out next morning but the staff were not bothered, just said sorry.

10/10

Exceptional

23 Jul 2026

Jasvinderpal

Room was very clean and smart. Had a lovely sleep in the king bed.
Cooked breakfast was lovely - they actually had a ‘vegetarian’ cooked breakfast on the menu that featured vegetarian haggis Pattie!
Staff were very courteous and helpful.

8/10

Excellent

31 May 2026

Ryan

Great room, staff was friendly, the food at the restaurant was excellent, and the tub was awesome. It is a popular wedding venue which can get a little loud at night if you have an early morning the next day.

Partner

4/10

Poor

08 May 2026

Mark

This hotel is tired even though we got the impression it’s tried to be spruced up. Room was cold, hot water scarce and breakfast was bang average. I wouldn’t have minded if I’d paid half of what I did but no way this hotel is worth the money they charge.

10/10

Exceptional

26 Apr 2026

Rajeev

Nice stay

6/10

Pleasant

01 Apr 2026

arthur

Parking good Spacy room heating not good enough for the room size .stayed before but this time slightly disappointed.

Partner

10/10

Exceptional

15 Jan 2026

Philip

Very nice comfortable room

Business Self

10/10

Exceptional

14 Dec 2025

Audrey

Lovely stay here. Artended a party night and stayed iver. Comfy bed, lovely clean room and amazing breakfast in the morning.
The only negative was the shower which didnt stay warm, everything else was lovely!

Partner

10/10

Exceptional

19 Nov 2025

Emma

Very clean and sizeable room. Excellent breakfast and dinner. Staff all very pleasant and helpful.

Partner

10/10

Exceptional

19 Nov 2025

Ann

Nice clean comfortable room, staff were lovely and food was very good

Business Self

10/10

Exceptional

15 Oct 2025

Thomas

Parking was easy and we were greeted with a warm welcome

Self

10/10

Exceptional

07 Oct 2025

Lisa

Ev

10/10

Exceptional

27 Sep 2025

Nigel

Very nice hotel, food and service in the restaurant was excellent. Danielle on the front desk was delightful

Leisure Partner

2/10

Poor

18 Sep 2025

Alyson

Disappointed with my stay here
Dead wasps in bedroom on arrival then further live ones. They moved me to another room but another dead wasp in that room
Wifi was also not working which wasn’t helpful as required for work

10/10

Exceptional

03 Jun 2025

Pauline

Very nice, great breakfast, fabulous room. Plenty of parking. Liked that you good relax in their beautiful lobby with a cocktail.

Leisure Partner

8/10

Excellent

03 May 2025

Nasrin

Location was important

6/10

Pleasant

18 Apr 2025

shankar

It was quiet. It is not contemporary.

Leisure Family_with_children

10/10

Exceptional

03 Apr 2025

Joan

Great country Hotel, not far from the main city.

A night between travelling home, lovely hotel. Slightly out of Inverness which is nice, out in the country. Room beautiful and spacious. Reception seating area is lovely and so comfortable to relax in, so many sofa's and chair's.

Partner

10/10

Exceptional

12 Mar 2025

Colin

Excellent hotel and staff. Rooms are brilliant with super comfy bed.

Business

10/10

Exceptional

02 Mar 2025

Karen

Lovely hotel

Lovely stay at the Deumossie

Friends_and_family Friends

8/10

Excellent

02 Mar 2025

John

Highlander

Drumossie is my hotel of choice in Inverness. Staff are welcoming and helpful. Rooms are comfortable and good, quality, dining is available on site. Parking is no problem and access to the city centre takes only a few minutes.
A little note for management: on this occasion, I was disappointed that there was no tea or coffee available in my room and I had to collect some from reception and in the morning, there was no hot water in the shower at 07:00, despite running it at full heat for 10 minutes prior to going in.
I should stress that this is highly unusual for the hotel and staff were very understanding, but it would still have been nice if these facilities had been in place.
That said, the Drumossie remains the number one choice in Inverness and I would recommend it to anyone intending to stay in the city.

Business Self

10/10

Exceptional

02 Mar 2025

John

Happy Highlander

Drumossie has all the features that make a city stay worthwhile, with quiet surroundings and comfortable rooms, but easy and convenient access to the town itself.
Highly recommended.

Business Self

8/10

Excellent

02 Mar 2025

John

Happy Highlander

If visiting Inverness, this is the place to stay. Quiet, with ample parking, easy access to the city and extremely friendly and helpful staff. Convenient in-house restaurant has quality dishes on offer without having to travel to eat.

Business Self

10/10

Exceptional

15 Feb 2025

Neil

Friendly, clean, great food, good location. Thanks for a great stay neil

Leisure Self

8/10

Excellent

10 Feb 2025

Wayne

One night stay, bit remote but comfortable

Business

8/10

Excellent

15 Jan 2025

John

Highlander

Hotel of choice for Inverness, Quiet and secluded with ample parking space. Rooms are comfortable and well appointed. High quality catering though a more varied dinner menu would be good. Anyone staying more than one night will find it repetitive. Top quality breakfast but again, a limited range of choices.
Last three stays, I have not had a functioning desk light which poses restrictions on anyone with paperwork to attend to of an evening.
These minor hurdles aside, this is still the best hotel in town.

Business Self

4/10

Poor

13 Jan 2025

Nahum

Old facilities. No water pressure in the shower. Toilets filling time extrimly slow

8/10

Excellent

09 Jan 2025

John

Highlander

Very good.
I stay here fairly frequently and would recommend the Drumossie to anyone visiting or with business in the city.

Business Self

4/10

Poor

31 Dec 2024

Martine

What a let down!

Luke warm welcome, no hot water, poorly maintained room with a bathroom that need a really good clean, on the plus side the food was good.

Partner

6/10

Pleasant

30 Dec 2024

Jennifer

We (4 adults and 2 children) stayed in the hotel for 3 nights and reserved 2 rooms. Both rooms had black mold in the shower and a spider web in the corner of the rooms and a ceiling. The hotel had no hot water the first day and when we addressed the issue, we were told the plumber will fix it. We left for the whole day and when we came back there was still no hot water, and the water pressure in the shower was terrible. We could not even take a shower that day. The internet that the hotel provided is terrible and we had no internet for 3 days, and we did notify the front desk staff. One of the rooms was only cleaned once during our stay, while the other one was cleaned every day. The second time the room was cleaned the housekeeper did not leave any soaps for us that they did leave before in a small bottles. The staff of the hotel was nice and friendly. The breakfast was simple but good and £15 upon check in and £20 if you did not get it upon checking in. And you would need to order hot food from the menu and wait until the staff brings it over, as it was not set up all you can eat buffet. Overall it was a nice hotel, clean and staff was very nice. I arrived 5 minutes before breakfast ended and the staff was accommodating by providing take out plates for guests that stayed up in the room.

Leisure Family_with_children

10/10

Exceptional

23 Dec 2024

Audrey

Lovely

We had a lovely stay at the Drumossie hotel. Only issue was room 220 the shower did not work but everything else was great. Comfy and clean with excellent service.

Friends_and_family Friends

8/10

Excellent

19 Dec 2024

Alison

Beautiful property in an easy to access location close to Inverness. The room was really spacious and the bed was extremely comfortable. I had a great sleep. The only minor issue I had was the water wasn’t very hot. The shower was warm enough to shower in when turned up to the highest temperature but much cooler than I’d have liked. Breakfast was delicious and staff very friendly and attentive. Would definitely stay again

Leisure Friends

10/10

Exceptional

11 Dec 2024

Connor

Really nice and clean stay

Leisure Family

10/10

Exceptional

06 Dec 2024

John

Happy Highlander

Excellent on all accounts.
Friendly, helpful staff. Warm, spacious rooms. Quiet, Excellent parking. First class dining and breakfast.
Highly recommended.

Business Self

10/10

Exceptional

06 Dec 2024

John

Happy Highlander

Excellent on all accounts.
Friendly, helpful staff. Warm, spacious rooms. Quiet, Excellent parking. First class dining and breakfast.
Highly recommended.

Business Self

10/10

Exceptional

28 Nov 2024

James

Highland hospitality.

I had a lovely stay here, the hotel was quiet due to the time of year, however the service and hospitality was great. Dinner and breakfast were tremendous and very tasty.

Self

2/10

Poor

27 Nov 2024

John

A hotel to avoid

We were due to stay here when an extreme weather warning was issued advising agai;st travel to inverness so we heeded the warning and stayed at Perth, (our previous location).
Obviously we needed to cancel our booking at the Drumossie but the hotel decided we would be charged in full even though we would be unable to reach Inverness through the extreme weather.
We appealed to Hotel.com but when they tried to get the hotel to cancel the booking and refund the charge they were replied to with verbal abuse by the hotel reception !!
Although Hotel.com were astonished by the attitude of this hotel they were unable to do anything about it except to mark the hotel on their records for the abuse their agent suffered .
As for us, had to suffer this charge by the hotel but will never book there again and will make sure other travellers know to avoid it.

Partner

10/10

Exceptional

05 Nov 2024

Duncan

Really nice hotel and food was excellent. It was a simple stay arrived 8ish had meal and went to bed same again second night. This is how it should be.

Business Family

10/10

Exceptional

03 Nov 2024

John

Happy Highlander

Quiet, clean and comfortable. Welcoming. I felt a valued guest. Great parking and the city is fully accessible.
Dinner and breakfast were both excellent and that attention paid by staff regarding customer satisfaction was first class.
Highly recommended.

Business Self

10/10

Exceptional

31 Oct 2024

Dave

Excellent, nice hotel in a quiet location not far from Inverness. Helpful, friendly staff.

Leisure Family

10/10

Exceptional

16 Oct 2024

Aaudrey

We got an upgrade to a mini suite and it was the exact suite we had in our first ever visit, receptionists are very accomodaring

Partner

10/10

Exceptional

23 Sep 2024

Monica

Excellent staff. Especially the young woman at the front desk.

8/10

Excellent

21 Sep 2024

Cynthia

Conference type hotel with lots of parking, large room and bathroom with enormous tub. Conveniently located on the motorway. Dinner was very good.

Leisure Partner

10/10

Exceptional

10 Sep 2024

Karen

Clean, spacious, great staff

Leisure Self

10/10

Exceptional

24 Jul 2024

Sarah

Rooms were very nice and the hotel was very clean, quiet, and had ample parking.

Leisure Partner

10/10

Exceptional

07 Jun 2024

Beth

This was hands down favorite hotel that I booked for our entire trip! The room was super spacious, the bathroom had plenty of counter space, it had a nice sized shower with nice water pressure! We ate both dinner and breakfast (we opted for the additional charge for breakfast with our reservation) at their hotel restaurant and the food was great! We were really happy to see that they had pancakes on the menu. All of the staff were super friendly as well.

Leisure Family

4/10

Poor

23 May 2024

Leah

We travel a lot and spend a lot on our hotels! For the fee we paid its was very disappointing. Firstly we could hear the people in the room next to us, it was like the walls were paper thin! I understand it is an older establishment but there is NO excuse for us to be able to hear the conversations like they were standing in our room. They were talking at normal levels it is just the noise carried. Secondly the lock on the door is a push in lock. I understand it is luxury hotel classification but we travel with a lot of items of value leaving our room with a push lock is very concerning. Staff were very kind and breakfast was good. Also the key fob for the room is very antiquated it is a long 4” hard plastic unit you must take with you and place into wall to get power to your room

Leisure Partner

8/10

Excellent

21 May 2024

Gary

Hotel staff were excellent. Restaurant on site has an awesome menu - highly recommended

Leisure Partner

10/10

Exceptional

12 May 2024

Keith

Great breakfast

Leisure Partner

2/10

Poor

07 May 2024

Tom

Yuck

Room smelled bad, no bar, every meal required a reservation. Miles away from town, we left early for another hotel

Partner

8/10

Excellent

30 Apr 2024

Carl

Beautiful hotel with nice amenities.

Leisure Partner

10/10

Exceptional

28 Apr 2024

Christopher

Peace

First time stay, lovely hotel. So quiet and peaceful inside and out. Service was excellent and was the food and drink

Partner

8/10

Excellent

11 Apr 2024

Shawna

Enjoyed this property. Pretty good vegetarian options. But weirdly they have no extra blankets for being cold. They did give us an extra small heater which worked okay but would have liked an extra blanket . Overall would stay again

10/10

Exceptional

05 Apr 2024

MARION

We had a lovely stay. Very clean and welcoming hotel. Great staff.

Leisure Partner

10/10

Exceptional

05 Apr 2024

David

Would recommend

Just returned from a wonderful stay at the Drumossie Hotel. Hotel and standard of accommodation were excellent. Very clean room. Food was fabulous. Main stand out though were the staff who could not have been more friendly or helpful.

Friends_and_family Family

6/10

Pleasant

05 Nov 2023

Verified traveler

Small room, not deluxe family room.

Good food and nice enough hotel but had booked a ‘deluxe family room’ don’t think it was a family room, pretty small standard room with an extra camp bed in it. Had stayed previously in a much bigger family room.
Busy with a wedding so expect they’d used up all the bigger rooms.
Probably won’t stay again.

Friends_and_family Family

4/10

Poor

25 Oct 2023

stephen

Had to change room as booked a twin but initially given a double.
Twin much nicer room than the double which was up in the eaves and quite dismal.
Breakfast poor and massively over priced. Given cold toast and had finished breakfast before request brown sauce was delivered.

Partner

10/10

Exceptional

08 Oct 2023

Victor

Beautiful hotel and location. Very friendly staff. Accommodated dietary needs.

Leisure Family

6/10

Pleasant

15 Aug 2023

Verified traveler

Easy drive to Inverness

A pleasant stay. Room clean, well presented and comfortable. Ample free parking and an easy drive into Inverness. Excellent a la carte breakfast with lovely staff in the mornings. Downside was the highly unreliable Wi-Fi during our 3 night stay which made joining necessary work Zoom meetings problematic and frustrating.

Partner

8/10

Excellent

23 Jul 2023

Thomas

Good staff experience.

8/10

Excellent

19 Jul 2023

Paul

I have stayed at this hotel many times in the past year or so. I felt that on this occasion, the food was not up to usual high standards. I also noticed that the menu is very expensive. Breakfast was fine but again not up to the same standard that I had previously experienced.

Business Self

10/10

Exceptional

16 Jun 2023

Maria

Beautiful facility with great service!

Leisure Family

10/10

Exceptional

25 May 2023

Gary R

Big rooms and bathroom. Great bed. Clean. Great service in lounge and food areas.

Leisure Family

10/10

Exceptional

25 May 2023

Gary

Wonderful staff and property.

Leisure Partner

6/10

Pleasant

15 Apr 2023

Duncan

Staff were lovely and the hotel is really nice. Main problem is the food portions. I ordered Pork with and it came with potato the portion of potato was the size of a 50p piece. Thankfully my wife had ordered extra chips so I had some of that with it. When it came to desert I asked for an extra scoop of Ice cream and unfortunately was not given it. At breakfast my wife had porridge and to be honest it was not porridge at all but some sort of slime with oatmeal. I asked for a latte coffee and was told that would be extra money for that. Shower was cold and came through were slow. In conclusion Staff were delightful hotel is lovely in brilliant location. Sort out the food and it would be 5 star. We spent £152.83 for one night bed and breakfast and about £72 for a 2 course meal without drinks and to be honest came away feeling ripped off.

Business Partner

10/10

Exceptional

13 Mar 2023

Krista

Great mini break

Lovely hotel with efficient friendly staff. Resturaunt food amazing !!

Partner

10/10

Exceptional

16 Dec 2022

william

Relaxing break

Lovely welcoming staff. Service very much on the agenda. Beautiful room with large bathroom with bath and separate shower. Food was excellent.

Partner

10/10

Exceptional

06 Dec 2022

Max

This hotel was absolutely magnificent. The room was amazing with a lovely view. The hotel itself was beautifully appointed with a large and attractive lobby and bar area. The restaurant was also really good and well decorated. Highly recommended.

Leisure Partner

10/10

Exceptional

26 Nov 2022

Ann

Nice quiet comfortxble hotel. Very clean , food is good and the staff are excellent, very professional, friendly & helpful

Leisure Partner

10/10

Exceptional

15 Sep 2022

Stuart

Absolutely Faultless......Again!

Our second stay here and will definitely be back! Too many great points to list but if I had to choose one.....it would be the food. Absolutely delicious and obviously prepared by highly skilled kitchen staff. Thank you!

Partner

6/10

Pleasant

12 Sep 2022

Carolina

It was nice hotel and the breakfast was lovely. The room was large and the facilities clean. The only complaint is the water pressure in the shower but that seems like a continental issue

Leisure Partner

6/10

Pleasant

26 Aug 2022

Kevin

Never Again

The Hotel is aging and it is Dated. For the PR ce of the room I'd expect a hire Class of room.

Partner

10/10

Exceptional

09 Aug 2022

Jamie

We used this location as our hub for traveling out to locations in the highlands. Lovely staff, large parking lot, restaurants and town center just a short drive.

Leisure Partner

10/10

Exceptional

06 Aug 2022

Rhonda-Lynne

This was luxury. If you have a car this is perfect. Quiet and beautiful with spacious rooms. Staff was extremely friendly and helpful and were quick to check in with you. Would recommend if you have your own transportation, as it’s a ten pound taxi ride each way to town.
Breakfast is plentiful. Chef is flexible for allergies and preferences. Dinner is wonderful. We spent the birthday night there and the staff was wonderful.

Leisure Friends

10/10

Exceptional

04 Aug 2022

Stacy

We loved our stay at the Drumossie! It was a lovely hotel with a great restaurant and the family room worked great for our family. The kids even got separate beds, so they didn't have to share a bed, so they were in heaven! They also accommodated our request to eat outside.

Leisure Family

6/10

Pleasant

26 Jul 2022

Jennifer

Good sized rooms. Staff could improve customer service.

Leisure Family

10/10

Exceptional

28 Jun 2022

Maria

A bit out of town in a quiet country setting. A nice beeak from noise!

10/10

Exceptional

10 Apr 2022

Carol

A great place to stay! Comfortable rooms, friendly staff and breakfast was excellent. Would definitely stay again.

Leisure Family

6/10

Pleasant

02 Apr 2022

Anthony

Could do better

Musty smell in room and for whatever reason given a disabled room which wasnt the best

Partner

10/10

Exceptional

17 Mar 2022

Peter

Good Hotel

Nice hotel, staff were excellent from receptionist to the waiter service.
Only slight issue was being informed that I couldn't eat in the restaurant until 8.00pm (arrived at 6 and just wanted a bar snack, told that was unavailable after 5pm). Hotel is in a quiet area just off the A9, bedroom and bathroom were a good size.
Would stay again

Business

8/10

Excellent

09 Mar 2022

Gary

Easy to find, very clean, comfy bed, good breakfast.

Business

10/10

Exceptional

29 Jan 2022

Verified traveler

Lovely hotel with short drive to Inverness. Food was excellent. I would have enjoyed a free upgrade as stated when booked for being a gold member. Checked online and rooms were available.

Business

8/10

Excellent

27 Jan 2022

Richard

Inverness stay

Business trip,

Business

8/10

Excellent

15 Jan 2022

Alex

Great staff, friendly and couldn’t do more.
Hotel was very quiet, and needs updated.
Food was great. Hotel just needs a makeover.

Business

10/10

Exceptional

05 Jan 2022

David

Staff are very friendly and professional. Food is lovely.

Leisure Partner

10/10

Exceptional

24 Dec 2021

John

Lovely warm & welcoming hotel

Excellent hotel, in a quite location & excellent service 👍

Partner

10/10

Exceptional

17 Dec 2021

stephen

Very Good

Great value - large room and clean.

Partner

10/10

Exceptional

05 Nov 2021

Lynn

Stay at Drumossie

Excellent service. Very clean, food excellent.

8/10

Excellent

24 Oct 2021

Neil

Enjoyable stay

Stayed for 3 enjoyable nights in October 2021. Hotel was clean and staff friendly and helpful at reception and in restaurant.
Good breakfast choices although no hot chocolate available for those who don't drink tea or coffee.
Room and Public areas generally good but starting to get tired, bath panel and carpet in our room starting to look shoddy. Also odd how 3rd bed in family room was folding type and furniture had been moved so light switch was behind pillow.
The only power sockets were on desk, need more these days for charging phones, tablets, etc.
A very nice hotel in good location but could do with some updating soon.

Friends_and_family Family

6/10

Pleasant

08 Sep 2021

Verified traveler

Holidaymaker

Extremely efficient and friendly staff. Meals were delicious. However, obviously short staffed especially in the dining room at breakfast. Room was tired and in need of refurbishment. Carpet threadbare, cracked tiles on bathroom floor, stain up wall and bulbs out in the room.

Partner

10/10

Exceptional

03 Sep 2021

Aniket

Great stay

Nice hotel very clean good toiletries free parking nice breakfast. No air conditioning.

Partner

6/10

Pleasant

24 Aug 2021

Verified traveler

Short Stay

Comfortable room, however very musty smell corridor (ground floor). Dining options are limited, quality of food is good however Grill Room is expensive and is the only available option in the evening.

Partner

8/10

Excellent

17 Aug 2021

Verified traveler

Spent one night at the hotel and was given a lovely, spacious room on the top floor. Everything was very clean and bathroom had lovely soft towels. I was asked to book my time for breakfast and as I had an early start next day, the breakfast room was quiet. If anything breakfast was a little disappointing. The buffet could have had a healthier choice of cereals. My tea was very strong and my toast cold and slightly burnt. There was a plate of cold meat and cheese on the buffet but this was not covered over. In saying this I would stay at the hotel as these small issues did not detract from my stay overall.

Business Self

10/10

Exceptional

17 Aug 2021

Morven

Excellent

One night stay. All staff were friendly and efficient. Dinner was really good. Breakfast standard. My room was clean and the bed very comfortable so great nights sleep.

Business

6/10

Pleasant

14 Aug 2021

John

Mixed bag this hotel. S Toilet broken, cold water tap on bath not working, black mould in shower.

Friends_and_family Family

6/10

Pleasant

14 Aug 2021

robert

questionable 4 star rating

There were a couple of issues which led us to question the 4 star status. The first was the very poor water pressure meaning it took 10 to 20 minutes for the toilet cistern t0 refill and the shower pressure/flow was very poor. The second issue was that there was only one (old) lift and we had to walk a long way along from reception to access it and then had a long walk back along a corridor to reach our room.

Friends_and_family Family

10/10

Exceptional

11 Aug 2021

Verified traveler

Great property- the only downside is lack of powerpoints in the rooms and weak WiFi signal.

Business Self

10/10

Exceptional

06 Aug 2021

Vivek

Very comfortable, clean and efficient hotel with all the facilities you expect from a large reputable chain of hotels. Spacious room and expansive grounds.

Friends_and_family Family

6/10

Pleasant

22 Jul 2021

H

A big tired but comfortsble

The hotel was a bit tired and old fashioned. But, comfortable and clean and the staff were nice.

Self

8/10

Excellent

02 Jul 2021

Verified traveler

50/50

Stayed on top floor our room seemed very creeky floor boards , toilet didn’t flush well and shower water pressure was rubbish but with that considered very comfy clean room lovely breakfast and service

Friends_and_family Friends