Name: Ghion
Address: Ras Desta Damtew Ave, Addis Abeba, ET

10/10

Exceptional

28 Jun 2026

Kenubish

The environment of Ghion hotel in Addis Ababa is excellent. People are friendly as well

Family

6/10

Pleasant

22 Jun 2026

James

They didn't give me a ride from the airport. I spoke to the front desk staff. Lady told me to wait but no one came. Hotel is okay. Great location. Staff helpful. Breakfast okay. Room had mosquitoes inside and not sound proof. Toilet bowl had heavy stains. I am okay with my stay. Will stay again if I go to Addis.

Partner

4/10

Poor

06 May 2026

Hailu

That place has never seen renovation since it was built decades ago. Guest rooms are dilapidated. It is a shame that once iconic establishment is now in ruins. Do yourself a favor and stay somewhere else. I will never stay there again, but I would eat at the traditional restaurant but I won’t set foot in their guest rooms.

6/10

Pleasant

06 Apr 2026

Seme

The internet is good. Airport shuttle was not available.

Partner

4/10

Poor

01 Apr 2026

Jeni

Breakfast choice was very good & restaurant staff lovely.

10/10

Exceptional

16 Jan 2026

Onam

Always a bit of a \"faded glory\" kind of a vibe about this place, but it's still a splendid hotel for a decent price.

4/10

Poor

12 Dec 2025

Esar

Breakfast menu was fresh, but items were very limited. Employees are nice.

Business_and_leisure Self

10/10

Exceptional

04 Nov 2025

Nasrah Thabit Mohammed

SUPER NICE.

4/10

Poor

21 Sep 2025

Israel

I didn’t like the lack of knowledge of the reception staff about booking with expedia. I resented the fact that my credit card details were asked to verify my booking on the day of checking out. They had all week to do that. I had to show them the receipt on expedia account on my mobile.

Leisure Self

6/10

Pleasant

18 Sep 2025

natalie

The Ghion short visit.

It's the end of winter time and the rooms were cold. The hot water does not come on after 11pm sometimes. It's only one key so housekeeping can't clean your room when you are out. Walls are very thin because I can hear chatter. Staff are quite lovely, helpful and friendly. Food is very good. Location is ideal for going to your business meeting or for site seeing this beautiful city Addis Ababa.... Lots of incredible history to soak in for the first time.

Self

8/10

Excellent

11 Sep 2025

Zelalem

Ghion Hotel is a super cool hotel. If you're a hotel lover from the 60s and 70s, this place is for you. It's in the heart of Addis Ababa, with bars and restaurants nearby. I'll definitely be back for more! #HotelLove #AddisAbaba #60s70s #Staycation 🇪🇹🍻🍷

Leisure Self

10/10

Exceptional

08 Sep 2025

Aseged

Keep it

Business_and_leisure

10/10

Exceptional

20 Aug 2025

Teshome

Comfortable staying

Overall excellent, I love Ghion hotel specially the customer service, friendly staff

Friends_and_family Family

8/10

Excellent

16 Jul 2025

natalie

This is my second time staying at Ghion. I like that it's traditional in appearance and fantastic staff. Food was wonderful. Thank you.

Self

2/10

Poor

06 Jul 2025

kebedech

I had a very disappointing experience during my recent stay at Ghion Hotel.
• Day One: The room assigned to me had no hot water. As usual, I was advised to let the water run for some time. Despite running the bathtub for nearly two hours, no hot water came, and I was forced to bathe in freezing cold water.
• Day Two: I was moved to another room, but the toilet did not flush.
• Later Stay: After returning from a trip, I was given a room where the toilet burst and water flooded the entire room while I was away. I was then moved again to a different room, which also had no hot water and a non-functional toilet.
I am a frequent guest at Ghion Hotel, but in its current condition, I strongly urge Expedia to reconsider listing it on their platform. I also request a full refund for this stay due to the unacceptable conditions and repeated inconveniences.
Thank you for your attention to this matter.

Business_and_leisure Family

8/10

Excellent

05 Jun 2025

dominic

Just okay

Self

6/10

Pleasant

31 Mar 2025

Colin

Staff very friendly and helpful.
Room poor needs attention,.from broken mirror, door handels and curtain unable.to open and close entually falling to.thr.floor...Usually had to wait up to 20 minutes for hot water.

Leisure

8/10

Excellent

31 Mar 2025

Asres Abebe

More to be done

10/10

Exceptional

11 Mar 2025

Asres Abebe

Happy to

4/10

Poor

15 Jan 2025

michael

This hotel needs some renovation every thing looks older than 100 years old.

Leisure Self

6/10

Pleasant

23 Nov 2024

abraham

Shower doesn’t work. No hot water in shower

2/10

Poor

09 Sep 2024

Verified traveler

Incompetent

An awful start to my stay at the hotel and arrival in Ethiopia
They left me stranded at the airport at night for hours despite me contacting them on 4 occasions prior to my arrival. and hotels.com contacted them twice too l when I had zero reply on the airport shuttle. They failed to respond or provide this and when you don’t know the language and your phone doesn’t work in this country - as i explained to them - it leaves you in a very vulnerable position. When I wanted to leave after several other things not working the hotel refused to refund me as unfortunately I paid upfront. Hotels.com also extremely unhelpful

Self

6/10

Pleasant

09 Jul 2024

Sileshi

Ok

10/10

Exceptional

01 Jul 2024

Abby

We really valued our stay at the Ghion Hotel. The rates were excellent, the staff are lovely and it's a real piece of Ethiopian history. The African Jazz Village is top notch and home to the timeless Father of Ethiopian Jazz, Dr. Mulatu Astateke. Meals were copious and delicious - Breakfast is free! We are used to staying at more modern (read: updated) luxurious places but I'd go back for the charm, people and music.

Leisure Partner

8/10

Excellent

24 Mar 2024

Colin

Noise sometimes woken at 5am..

Leisure Self

8/10

Excellent

30 Jan 2024

alberto

a green paradise in the middle of Addis

Leisure Partner

6/10

Pleasant

28 Oct 2023

Geir

Clean sheets towels and room. Towels changed daily.

Hot tap water arbitrarily in bathroom. The gym should be free of charge.

6/10

Pleasant

19 Aug 2023

Mamogala

The shuttle for collecting from the airport was late.

The blankets were dirty.

4/10

Poor

28 Jun 2023

Timothy

Nice gardens, but room was very dirty

6/10

Pleasant

28 Jun 2023

Charles

Grounds are large and beautiful. Staff are friendly and helplful. Hotel badly needs renovation.

8/10

Excellent

27 Jun 2023

Colin

The garden area is really good, spacious and well kept with ample security. The staff are very polite and helpful.
The T.V situation is poor and needs attention. There are no Tea or coffee making facilities and some of the rooms are void of a fridge.
I found the hotel good value for money and will definately try to rebook.

Leisure Self

6/10

Pleasant

24 Jun 2023

Richard

The property needs a lot of work to bring it up to scratch. For example no water came out when you turn on the hot water. However, the staff were very friendly and helpful

Leisure Partner

2/10

Poor

16 Apr 2023

Peter

Shopper beware. I stay in hotels 200 nights a year I always look for the best in spite of potential surprises in a hotel. I read the reviews for this hotel prior to booking and thought it couldn’t be that bad. After all, it was self described with 4 stars and the pics looked wonderful. I should say the nature around the hotel was stunning and extremely impressive as was security for such a large complex. The WiFi was a major challenge going in/out with no consistency. I booked for 2 adults. At breakfast time I asked for a glass of water and found there was an extra charge, I was billed for the second adult breakfast even though the Orbitz confirmation indicated free breakfast for two. If you’re interested in using the gym there was a charge There was a beautiful Olympic size pool on the property but it too had a charge. The employees were not friendly especially those in the breakfast hall. The lady who checked me in was very nice but after so many problems I just couldn’t wait to check out. The interior and exterior of the hotel needs a major renovation. I won’t return again. Rate: 2/10

Leisure Friends

6/10

Pleasant

10 Mar 2023

Verified traveler

Agréable mais avec quelques défauts à revoir

Accueil pas mal, chambre propre mais sans drap aux fenêtre comme dormir à ciel ouvert.
Navette ne vient pas à l'aéroport à l'heure demander, il faut appeler sur place et compter un considérable temps d'attente

Business

8/10

Excellent

28 Feb 2023

Nasser

During my stay at Gihon Addis Ababa hotel what I like about this hotel is safe and quiet attractive park and huge out door swimming pool of course the delicious food.
When it comes to customer service,the hotel management have to work hard.

Business_and_leisure Partner

10/10

Exceptional

27 Feb 2023

Vera

Great place in Addis Ababa, green park, breakfast, everything is African. The staff is great.

Business Family

2/10

Poor

06 Jan 2023

Henok

They charged my credit card for no reason and declined to refund. I called so many times but nobody willing to refund. They offered reimbursement in kind. That being said the breakfast is very good and they have a beautiful compound. It has a big potential if they have a good management.

Business

8/10

Excellent

31 Oct 2022

Candide

The hotel is located in a nice and big garden. The rooms are clean although the hotel is a bit old, but it is okay for the price. It is also authentic and has good Ethiopian cuisine.

Business Self

10/10

Exceptional

07 Oct 2022

eldirdiri

The staff is so friendly and professional. This is my second stay within 3 months and will not be my last. Thank you Ghion staff!

Leisure Self

10/10

Exceptional

05 Aug 2022

Almaz

I liked the place very much. The staffs were amazing and very responsive for any request.

Leisure Family

4/10

Poor

23 Dec 2019

Verified traveler

Reservation was totally screwed up to the point where my three traveling companions and I ended up sharing one room (two single beds and two mattresses on the floor) after previously making reservations for two rooms for two people each. Since the Ghion had \"lost\" our reservations (which I don't believe since they later \"found\" mine) they also didn't provide a shuttle from the airport. A totally dissatisfying experience on all levels.

Leisure Friends

4/10

Poor

18 Dec 2019

Verified traveler

The hotel is in bad shape and needs a total overhaul

Business Partner

6/10

Pleasant

19 Nov 2019

Verified traveler

I have been staying at the Ghion Hotel when in Addis for the past three years,3+ times/year. It was great to see the improvements being made on this visit. The food was also much better at the non-traditional restaurants. The traditional food restaurant and food has always been good and reasonable.

Business Self

4/10

Poor

11 Nov 2019

Verified traveler

Fab location

This hotel has a fabulous location. I know it from old and it is disappointing to visit and not have water in the room and especially hot water - there is a randomness to water.
The hotel feels \"tired\" and even the once lovely gardens are lacking colour and care
The staff in the bar and restaurant are most helpful and pleasant, reception less so.
Sadly after knowing this hotel and using it for more than 20 years, I fell I cannot stay again.
No car arrived at the airport to collect me despite this being on offer.

Self

2/10

Poor

22 Sep 2019

Tsilizani

The hotel needs a lot of face lift. The service is is bad. Food is horrible.

2/10

Poor

26 Apr 2019

Verified traveler

I paid for room through Expedia, When I arrived they told me theyd not received payment. I had to pay again when I was there. First room I was put in had no hot water.

2/10

Poor

12 Apr 2019

Verified traveler

First time hotels.com...never ever again!

Arrived and there was no booking not no payment from Hotels.crap. Horrid Hotel filthy so worn out ot should be torn down etc. Now endless emails to Hotels.crap who dont want to refund 164 usd for Hotels.crap who did nothing

6/10

Pleasant

04 Apr 2019

Verified traveler

Did not have any record of my reservation - I had to pay a second time to get my room around mid night.
There were other guests with the same problem who had booked through sites other than Expedia.
Ghion Hotel does not reply to e-mails - although a phone in request for the airport shuttle was honored.

Leisure Self

2/10

Poor

30 Mar 2019

Verified traveler

Delapidated rooms.Had to try 3 hefore even coming close to getting an acceptable one.

2/10

Poor

18 Feb 2019

Verified traveler

This hotel is denying that I paid through expedia, although I have my receipts. They are forcing me to pay again at the hotel, which is unacceptable. It is not fair to charge twice for a mediocre room. This is the worst hospitality and customer service i have ever experienced in any hotel in my life. I am wasting a vacation day in Addis trying to deal with this.

Friends_and_family Family

4/10

Poor

02 Dec 2018

Verified traveler

grounds and landscaped gardens
location location location

2/10

Poor

25 Nov 2018

Michael

Had to pay cash at the facility after booking and paying online with Hotels.com because the hotel management said they did not receive transfer from Hotel.com

6/10

Pleasant

31 Oct 2018

Carolyn

Only problem with my stay was the inability of Ghion Hotel to receive payment fom hotels.com for my room. Others at hotel were having a similar problem so it was quite a chore to check out with money stilled owed to hotel

6/10

Pleasant

27 Nov 2017

Nathan

OKAY stay at the Ghion

Room was big but not very clean overall. Music was blaring late into the night outside the hotel and early in the morning too. Staff and service was great though.

Partner

4/10

Poor

21 Nov 2017

Richard

Do not stay here

They weren’t at the airport to pick me up as promised. They couldn’t find my Hotels.com reservation and I had to pay cash. The water pressure was so bad I had to shower by scooping water from the faucet with my hand.

4/10

Poor

17 Jul 2017

Walter

Older hotel with a history but no wifi the room

Great staff but wifi is only downstairs. Beds are small for twins in my opinion. Hot wated takes 20 min to heat up. Restaurant is good. Hotel amenities such as spa and gym are not included. Must pay.

8/10

Excellent

22 May 2017

Russell

Good value for old Hotel.

Hotel a bit old n Tired but staff friendly. Phone didnt work in room so they upgraded me to a quiet Bungalow in the back for free. Quite spacious, nice gardens and a variety of indoor and outdoor eating areas. They said Wifi didnt work in room but I found I connected OK.

Family

6/10

Pleasant

10 May 2017

Verified traveler

The prearranged and confirmed airport shuttle failed to turn up so I had to get an expensive taxi, Apparently the driver 'forgot'.
I needed the shuttle back to the airport the following morning at 6am and was assured this would not be a problem. However when I got to reception I had to wake the sleeping staff and then pressure them repeatedly to find some transport which eventually arrived 45 minutes late. The checkout staff were inefficient and rude.
Room decor and furnishings were very tired

2/10

Poor

01 May 2017

Etienne

To be avoided at any cost

The Ghion hotel, once a jewel of Addis Ababa, is very ran down and dilapidated. Now rated to be a 2* by Ethiopian tourism board, the prices proposed are ridiculously high and the room description is deceptive:
- there is no internet in the room, only in the lobby
- phones do not work in every room (therefore impossible to order room service, for instance)
- rooms and bathrooms need a very serious freshening-up
- bed felt like a bathtub on springs
- hotel staff struggles to deal with Expedia bookings

6/10

Pleasant

06 Apr 2017

Verner

Ethiopian garden retro

Gorgeous lication in old garden and friendly if not overly competent staff. Large but very basic roons in need of repair. Refurbishment in process, much needed. Great potential.

2/10

Poor

15 Mar 2017

Kim

I want refund ASAP. Very Unfit

Nasty mold bathroom no wash towels, u must bring your own, no working, TV, pool close at 4pm, only lobby wifi, Shower broken had to change my room. No hot water. I requested refund but made online payment. please remove this hotel. I will not recommended. The bed was a super tiny twin bed. carpet was dirty. This was the worst stay and very overpriced. Please refund me, room price 10dollars would be fair. Staff is fraud local calls are free. So I was refunded quickly when I requested to speak to manager.

4/10

Poor

01 Dec 2016

fletch

My experience was fair, taxi prices was very high.

2/10

Poor

25 Oct 2016

William

WORST. HOTEL. EVER.

The receptionist couldn't find my reservation when I arrived. I figured they'd find it later. But later the manager demanded that I pay again to the hotel directly, just because he couldn't find an email. Of course I refused. We argued for an hour. I showed him my booking confirmation email and even my credit card statement, but he insisted that I had to produce documentation that only Hotels.com would have.

Finally he said he needed a hard copy of the confirmation email. I figured all I had to do was forward him the email, and he could print it out. \"I don't have email,\" he said. To which I responded, \"Has it occurred to you that maybe that's why you haven't received an email from the website?\"

The manager pointed me to the business center, where I printed out the confirmation email for him. The woman who ran the business center then wanted to charge me for the printing. I said to the manager that he had to be kidding, that I had to pay for printing when I was only doing it on his behalf. \"No, you pay,\" he said. \"You pay.\"

Additionally, theft was rampant throughout the hotel. I met a group of Americans who were staying there. And three of them had their laptops stolen from their rooms. The hotel never took any responsibility and instead made accusations against them.

They also reported fleas in their rooms, and some showed me their flea bites. Thankfully I didn't have this problem myself.

10/10

Exceptional

23 Apr 2026

Trond

God rengjøring, fantastisk personale, enkel og grei frokost, deilig med svømmebasseng.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Trond

Alt er bra, men enkelt, vi er i Afrika og må være forberedt på det når man skal være gjest her. Fantastiske mennesker som jobber her, vennlige, hyggelige og hjelpsomme. Vi har hatt et Fantastisk opphold her.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Trond

Godt renhold, fantastisk personale, enkel men grei frokost, sentral beliggenhet med gode turmuligheter i elveparken.

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

Trond

De har ikke treningsrom her, frokosten er grei, ensidig meny, men personalet er hyggelig. Vi har bestilt og betalt for junior-suite, men vi må betale 20 dollar ekstra pr. døgn for å få en slik suite. Kanskje dere må undersøke litt nærmere om prisen på rommene dere reklamerer for på deres sider når vi bestiller. Det er litt rart at vi må betale ekstra på hotellet for et rom eller suite vi allerede har betalt for. Personalet her er helt fantastisk.

4/10

Poor

09 Apr 2026

Alessandro

Il complesso edilizio ha 2 facce ,una obsoleta,ed un altra nuova, io ho soggiornato dove hotels.com mi dava disponibilita , la prima. Inoltre avevo una camera Deluxe,ma mi diedero una classic, ed avevo la colazione ,negata dal manager. La mia camera wra vecchia ma x me non e' un problema, il punto e' ,loro dicono ci sia l acqua calda, ma non è vero. Ho chiesto subito l intervento del manager che invia un tecnico alle 1040a.m., al mio ritirno alle 8.30 p.m. riscontro non c e acqua calda ,ed il boiler e palesemente rotto.in piu non c e pressione dell acqua calda Al mattino seguente stessa storia. Morale: mentono ai clienti x farli soggiornare il piu possibile. Ho le prove anche dal fatto che il giorno dopo mi propongono camera sul lato nuovo a 55 usd al di, 4 volte di piu. MENTIRE E' INACCETTABILE. ho subito lasciato la struttura. Ethiopi gentilissimi in generale, mentire non va bene a nessuna latitudine. Non faccio mai recensioni negative, ma stavolta è DOVEROSO. MI DISPIACE

Self

6/10

Pleasant

27 Feb 2026

Kurt

Odotin parempaa huonetta. Jääkylmä lattia, suihku ei toiminut.

Self

6/10

Pleasant

15 Jan 2026

Silvia

Hotellet ligger i et sentralt område, ideelt for å utforske byen. Det trenger oppussing, siden rommene er veldig gamle. Svømmebassenget må betales separat og er ikke inkludert i hotellprisen.

Self

10/10

Exceptional

17 Dec 2025

Josefin

The staff was great, very kind and helpful. Nice breakfast. Perfect location.

10/10

Exceptional

25 Nov 2025

Maria

Alla i personalen var vänliga och hjälpsamma. Jag har trivts. Lugnt hotell med tillgång till simbassäng. Bra mat och gott kaffe. Jag är så nöjd.

Friends_and_family Friends

10/10

Exceptional

24 Sep 2025

Nugusu

Ich bin sehr begeistert, und dankbar.

Leisure Friends

6/10

Pleasant

14 Sep 2025

Britta

God stemning.

Hotellet ligger i en grøn oase og bygningerne er smagfulde. Man kommer ind i et dejligt nedkølet hotel. De gav mig en virkelig tidlig indtjekning. Jeg kunne godt sove i sengen, men det så ud som om, de var ved at skifte sengene ud. Morgenmaden var traditionel etiopisk. Lækkert personale. Fjernsynet reagerede ikke. Internettet virkede stabilt. Jeg tror jeg vil bruge det en anden gang. Der er udendørs svømmehal lige uden for. Tæt på 4 stjerner.

Self

10/10

Exceptional

05 Sep 2025

Nugusu

Ich bin sehr zufrieden

Leisure