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Sheraton Addis

Addis Ababa · Ethiopia

Taitu StreetView location

9.2/10Excellent238 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Location9.0/109.0
Neighborhood7.8/107.8
Value7.0/107.0
Amenities9.6/109.6
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  • Business hotels
  • Hotels with spa
  • Family hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Addis

Located in the heart of Addis Ababa, the Sheraton Addis, a Luxury Collection Hotel, is steps from Friendship Park and a short drive from the Derg Monument. This luxury hotel offers 293 air-conditioned rooms with private balconies, minibars, and DVD players.

Guests can enjoy amenities such as two outdoor swimming pools, a health club, spa, sauna, and five restaurants, including the Italian restaurant Stagioni. Complimentary Wi-Fi, concierge services, and a business center are also available.

Read more about this hotelShow less

A stay at Sheraton Addis, a Luxury Collection Hotel, Addis Ababa places you in the heart of Addis Ababa, a short 4-minute walk from Friendship Park and within 2 minutes by car from Derg Monument.

This luxury hotel is 1 mi (1.7 km) from Addis Ababa National Archives and Library and 1.3 mi (2.1 km) from ECA Conference Center. Make yourself at home in one of the 293 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Addis Ababa?

This hotel has 10850 square feet (1008 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 1:00 PM

Hotel policies

Car recommended Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: 10 percent

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 5:30 AM to 11:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is recommended for transportation to and from this property.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Fee for buffet breakfast: approximately ETB 2500.00 to 3500.00 for adults, and ETB 2500.00 to 3500.00 for children
    • Fee for in-room wired internet: ETB 1615 per day (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Friendship Park 0.3 km / 0.2 mi
Africa Hall 1.5 km / 0.9 mi
Derg Monument 1.5 km / 0.9 mi
Addis Ababa National Archives and Library 1.6 km / 1 mi
ECA Conference Center 1.7 km / 1.1 mi
Holy Trinity Cathedral 1.8 km / 1.1 mi
Meskel Square 1.9 km / 1.2 mi
Bete Maryam Mausoleum 2 km / 1.2 mi
Addis Ababa Stadium 2 km / 1.2 mi
Lion of Judah Monument 2 km / 1.3 mi
Menelik II's Palace 2.2 km / 1.4 mi
Unity Park 2.2 km / 1.4 mi
National Museum of Ethiopia 2.5 km / 1.5 mi
St. George's Cathedral 2.6 km / 1.6 mi
Yekatit 12 Monument 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
Show 41 more facilities & services
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Garden
  • TerraceExtra charge
  • Concierge
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Café
  • Bar
  • Restaurant: 5
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Conference room
  • Meeting room: 8
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 2
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playgroundExtra charge
  • Kids’ club
  • TV lounge
  • NightclubExtra charge
  • Sauna
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • SnacksExtra charge
  • CanoeingExtra charge
  • Fitness
  • Horse ridingExtra charge
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-2

    Photos are not available for this room type.

    Sheraton Addis

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Sheraton Addis

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Sheraton Addis

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK-1

    Photos are not available for this room type.

    Sheraton Addis

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 33 m²DBL.EJ

    Photos are not available for this room type.

    Sheraton Addis

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Pay movies
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Welcome pack
    • Satellite TV
    • Cable TV
    • Towel menu
    • Housekeeping
    • Terrace
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Wake-up service
    • Turndown service
    • 220V power supply
    • CD player
    • DVD player

    Facilities with extra charge

    • Internet access
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Sheraton Addis

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SMOKINGJUNIOR SUITE • SMOKINGJSU.JK

    Photos are not available for this room type.

    Sheraton Addis

    JUNIOR SUITE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLASSICSUITE • CLASSICSUI.AS

    Photos are not available for this room type.

    Sheraton Addis

    SUITE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Sheraton Addis

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Sheraton Addis

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKING • 1 Bedroom • 33 m²TWN.JK
    TWIN SMOKINGPhoto unavailable4 photos

    Sheraton Addis

    TWIN SMOKING

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMSVILLA • TWO BEDROOMSVIL.B2-1

    Photos are not available for this room type.

    Sheraton Addis

    VILLA TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Sheraton Addis

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Sheraton Addis

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLASSIC KING BEDSUITE • CLASSIC KING BEDSUI.AS-KG

    Photos are not available for this room type.

    Sheraton Addis

    SUITE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE EXECUTIVE KING BEDJUNIOR SUITE • EXECUTIVE KING BEDJSU.EJ-KG

    Photos are not available for this room type.

    Sheraton Addis

    JUNIOR SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 30 m²TWN.AS
    TWIN CLASSICPhoto unavailable5 photos

    Sheraton Addis

    TWIN CLASSIC

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Central heating
    • Individually adjustable heating
    • Balcony
    • Safe
    • Mini fridge
    • Tea and coffee making facilities
    • Wake-up service
    • Turndown service
    • 220V power supply
    • CD player
    • DVD player
    • Terrace
    • Hairdryer
    • Housekeeping
    • Towel menu
    • Cable TV
    • Satellite TV
    • Welcome pack
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Pay movies
    • Toiletries
    • Desk
    • Minibar
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BED • 30 m²DBL.AS-KG

    Photos are not available for this room type.

    Sheraton Addis

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Room amenities

    • Cable TV
    • Towel menu
    • Housekeeping
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Balcony
    • Terrace
    • Wake-up service
    • Turndown service
    • 220V power supply
    • CD player
    • DVD player
    • Pay movies
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Welcome pack
    • Satellite TV
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Sheraton Addis

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Addis

9.2
Excellent
238 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
9.0 /10
Neighborhood
7.8 /10
Value
7.0 /10
Amenities
9.6 /10
100 reviews shown
8/10
Excellent
22 Jun 2026
Tseday
Everything
Family_with_children
10/10
Exceptional
02 May 2026
Abdulaziz
Yghbbhh
10/10
Exceptional
23 Mar 2026
Meba
Great place with kind people and clean environment all around.
10/10
Exceptional
08 Feb 2026
Simon
Excellent hotel. Fantastic staff and facilities. Only problem was that the swimming pool heater was broken. But I managed and braved the cold water anyway. Thoroughly recommend.
4/10
Poor
25 Jan 2026
Euael
The hotel is nice overall, but it's showing its age. The furniture is old and cracked. The bathroom fixtures are worn down, and the shower isn't working properly. Even though it’s a Sheraton Luxury Collection hotel, almost everything feels dated and no longer meets today’s standards.
Leisure Partner
10/10
Exceptional
29 Sep 2025
Kalkidan
We had a wonderful time
Business_and_leisure Partner
10/10
Exceptional
24 Sep 2025
Stanislav
This hotel is very charming and with a great vibe. Staff incredibly friendly.
Business Self
10/10
Exceptional
06 Sep 2025
Brandon
5 Star Resort.
10/10
Exceptional
07 Aug 2025
GIFT
nice environment
Business Self
10/10
Exceptional
26 Jul 2025
Markos
Over all excellent hospitality
Leisure Family
10/10
Exceptional
08 Jun 2025
ergibe
It's very nice and entertaining place that i have never had 👍👍
Leisure Family
10/10
Exceptional
01 Jun 2025
Andrew
Superb place
Excellent service
Business_and_leisure
10/10
Exceptional
30 May 2025
Oluwatosin
the hotel was worth it
Leisure Friends
10/10
Exceptional
15 May 2025
Larry
Great hotel with great service. Best place to stay in Addis
Leisure Partner
10/10
Exceptional
15 May 2025
hugh
One of nicer properties in Addis for travelers who are accustomed to a more western type experience.
10/10
Exceptional
27 Apr 2025
Giorgio
Great hotel, beautiful room, friendly staff
Business Self
10/10
Exceptional
09 Apr 2025
Chkulis
The best stay in Addis, I was amazed. Nothing but good things to say about the Sheraton
Leisure Partner
10/10
Exceptional
25 Mar 2025
Raoul Nestor
Everything was exceptional apart from I wish the wifi on the Tv worked a little better. But that is minute regardless I had an awesome time. Thank you
Leisure Partner
10/10
Exceptional
06 Mar 2025
Corey
Hotel is splendid. Staff, grounds, facilities, restaurants are wonderful. Must stay here if you have high taste.
Leisure Self
8/10
Excellent
03 Mar 2025
charles
Dining options and beautiful grounds. Quiet old so electricals could do with upgrades.
10/10
Exceptional
23 Jan 2025
Torleif

Amazing place!

Simply an amazing stay for our honeymoon. Extremely welcoming, attentive and friendly staff. The property, ambience and amenities are outstanding, and the food was great both in quality and variety/options. We stayed for one night only, as we had a 24h stopover in Addis. We definitely would want to come back!
Partner
10/10
Exceptional
14 Jan 2025
Dave
This is he best hotel in Addis Ababa. It’s located in the heart of city so most of the major attractions are just a few minutes away by car. The breakfast buffet experience is second to none - I felt like royalty. The price is expensive but I recommend anyone who can afford it to stay at this hotel at least once in their life.
Leisure Partner
10/10
Exceptional
04 Dec 2024
Hamelmal

Amazing stay

It was an amazing stay at this hotel. The location, staff and the service was fantastic!!
Partner
10/10
Exceptional
20 Nov 2024
xi
Comfortable, beautiful
10/10
Exceptional
09 Nov 2024
Salome
Very nice facility, outdoor and well equipped gym, great restaurants and superb room service. Super comfy and refreshing.
Business Self
10/10
Exceptional
05 Oct 2024
Aytaged
They did a good job of treating my friend and his wife in their special day : their wedding. I was told about the delicious cake you made for them for free. Thanks
10/10
Exceptional
26 Jul 2024
Berhe
One of the best luxury place we ever stayed. Service and staff ⭐️⭐️⭐️⭐️⭐️
Leisure
8/10
Excellent
28 Jun 2024
Alsadig
A great place to stay at.
Family_with_children
6/10
Pleasant
26 Jun 2024
Alsadig
Prices are high.
10/10
Exceptional
22 Jun 2024
Tega
Amazing property and facilities
Leisure Self
10/10
Exceptional
14 Jun 2024
MOHAMMAD
A wonderful, beautiful hotel and the staff are excellent.
10/10
Exceptional
29 May 2024
Hani
Great.
10/10
Exceptional
28 May 2024
Hani
Great
Business
8/10
Excellent
16 Dec 2023
Zakia

I did my reservation through Expedia. At check-in the receptionist forgot to take the deposit. I thought that it was made automatically when I did my reservation online. I then decided to have my breakfast. A lady asked about my room number. Everything was fine so far, until I signed the check. The waiter told me that I didn’t have any credit at the hotel. I wasn’t sure about what was happening. I told him that I already checked in. He looked at me and went to talk to his superior. Since that moment all the staff was looking at me as if I did something wrong. All eyes were on me as if I was about to escape, and for what? A plain breakfast of less than 30 USD.! At the moment I was leaving, the same lady who asked about my room number, took the phone and called one of the waiters. He immediately came running after me. He said Mum something is wrong, and that I should follow him to the reception. I never felt so humiliated in my life. I went to the reception and the receptionist apologized and asked for my credit card and proceeded with the deposit. The waiter was still standing there as if he was escorting a thief.

Later on I went for a walk inside the hotel and passed by the pool and when I tried to enter the pool, someone from the hotel told me that I have to pay to get inside!!!!. He was so rude that I didn’t even have time to explain that I was a guest.
The management has to review the staff behavior, except for the receptionists who were very nice and helpful.
Business
10/10
Exceptional
24 Sep 2023
Diane
Elegant hotel with excellent service.
8/10
Excellent
04 Aug 2023
Temesgen
After room service They don’t take out their food trays and glass out all day long and night in our room. Also they didn’t change the bedsheets until we asked them repeatedly.
Family
8/10
Excellent
02 Mar 2023
Zeleke Alebachew
I like the environment, I like the view
Business
10/10
Exceptional
28 Feb 2023
Albert
Beautiful facility. Staff were amazing… everyone I met was exceedingly helpful and friendly. Airport shuttle was a breeze. Very, very nice by any standards.
Leisure Self
10/10
Exceptional
09 Aug 2022
Aleshilign
This property is in the heart of the city with beautifully
kept sprawling gardens , water fountains, great restaurants, bars , spa , gym and swimming pool.
What makes this property amazing is its amazing staff. From the door man to front desk and room service ….. they are the heart of the place .a bid Thank you for all them for making my family vacation great !
Leisure Family
10/10
Exceptional
26 Jul 2022
Yewondwossen

A hotel that functions in a tough environment

Consistently good service. Back up sysytmes worked effectively during power and water outages.
Partner
8/10
Excellent
15 Jul 2022
Ahmed
We have a
Friends_and_family Family
10/10
Exceptional
04 Jul 2022
Abele

The best hotel with awesome customer service

Firstly I want to say thank you to all the staff i interacted with especially the front desk staff Zelalem and Nebiyu for making this an awesome stay for my dad and me.

The hotel was comfortable and clean. There are a couple of bars/restaurants on the premises that are modern with a relaxed ambiance. Great parking area. The view on site was great to just walk around with your loved one. The customer service was the best I have seen (I have visited multiple hotels in different countries) which adds to the Sheraton Addis being the best hotel I have ever stayed at.

If you are in Addis for Business or pleasure you have to stay here for at least one night to experience the view, great breakfast, and to wind down for a bit from the hustle and bustle. I will definitely return during my visits to Addis.
Friends_and_family Family
10/10
Exceptional
08 May 2022
Abdi
Sheraton was and still is the best hotel I've ever stayed at!
Leisure Family
10/10
Exceptional
27 Feb 2022
Hendrik
The hotel was amazing, clean, safe, and the facility was immaculate! The restaurants were excellent and the service from all staff was amazing! I will definitely stay there again!
Leisure Partner
4/10
Poor
26 May 2021
Verified traveler
We are young Ethiopian couples from U.S.A , we went back home for a week vacation. We only stayed here one night. Apparently if you talk to the stuff in Amharic, you will be treated like crap. They only respect other nationals staying there. We were told checkout time differently. We were told the pole is not free because they assumed we don’t have a room. They assume without asking. Please give your front desk people more diversity treating. We expect more from big hotel like this.
Leisure Partner
10/10
Exceptional
19 Apr 2021
Meskerem
Customer service is excellent throughout the hotel.




Self
10/10
Exceptional
25 Sep 2020
Elias
It was amazing
Partner
10/10
Exceptional
01 Mar 2020
Khaldon

Best Hotel in Addis Ababa

The Sheraton Addis is always my only option when I am at addis ababa, it offers everything a 5 star hotel should. Its really amazing im every way.
I do think however is that becoming too classic and needs some new decors, but nonetheless its a remarkable hotel
Business
10/10
Exceptional
29 Feb 2020
Tian

Beautiful hotel

It’s a beautifully hotel. The jogging trial is nice; the food is good and spa is great.
Business
10/10
Exceptional
16 Jan 2020
TS
The grounds are amazing with beautiful gardens and places to walk.
Leisure Partner
10/10
Exceptional
15 Dec 2019
Akinlolu
Great luxurious hotel
Excellent and friendly staff
Beautiful Exterior
Amazing place
Friends_and_family Friends
8/10
Excellent
16 Nov 2019
Stephanie

Comfortable, but suspicious food

The Sheraton is easily the nicest hotel I’ve ever staid in, and I saved a bit of money by eating their happy hour for dinner. The hotel was quiet and comfortable, and the service great. It’s close to the airport, but you’ll otherwise need taxis to get around. The grounds are filled with flowers, and there’s an amazing jogging path on property, as well as a pool and a playground for the kiddos. Foodwise, I have some questions, as myself and several other people came down with food poisoning during our conference. Of all the places to get food poisoning, however, this was by far the comfiest.
Business
10/10
Exceptional
26 Oct 2019
david
The Sheridan in Addis Ababa is unbelievable! It is truly a luxury hotel. Beautiful grounds, great restaurants, comfortable beds and wonderful service. I can’t say enough good things about it.
We loved it and were sad to leave.
Partner
8/10
Excellent
08 Jun 2019
Verified traveler
Room size is great food is good the spa is run down and masseuse aren't great plus rooms have a lot of noise coming from outside sound of pool engine or something like that
Business Self
10/10
Exceptional
03 May 2019
Alan

Fabulous hotel

Great hotel. One of the best we have stayed in throughout the world. Excellent service and restaurants and pool area even a shop to buy roses for my wife. An absolute Oasis after a week in the bush
Partner
10/10
Exceptional
29 Apr 2019
Verified traveler
Really good hotel with a large complex including pools, play area, running course, gym and spa area. There are a couple of shops on the ground floor for souvenirs and booking tours. Staff were very friend and helpful. There is a security check at the entrance and also scanners before entering the hotel. I was travelling for work and my hand tools were not allowed on the hotel. This was slightly unusual but understandable.
Business Self
10/10
Exceptional
18 Apr 2019
Natan
Hotel rooms are clean and beautiful. The hotel itself has several amenities as well as beautiful gardens. Great location.
Business_and_leisure Friends
8/10
Excellent
24 Mar 2019
Verified traveler
Very accommodating staff Executive lounge the highlight
Partner
6/10
Pleasant
24 Mar 2019
Verified traveler
Hotel is fine. The best spot is the executive lounge—great food and service. Gym is very basic and dated. Whole hotel could use refreshing. Service all great though.
Partner
10/10
Exceptional
09 Feb 2019
Nicole

Beautiful oasis in Addis

Beautiful property, excellent service-best hotel in Ethiopia hands down. Cannot wait to stay again!
8/10
Excellent
29 Jan 2019
Verified traveler
The hotel is fine. However, person that did the check-in was careless and put on my crecit card a pre-authorization of $3400 for a single night stay!
10/10
Exceptional
15 Dec 2018
Augusto
Beautiful hotel, very nice people, very nice place
Business Self
10/10
Exceptional
02 Sep 2018
Holly
Five star hotel by any standard. Gorgeous spacious room & huge comfy bed.
10/10
Exceptional
29 Aug 2018
King-Harish

Best hotel in Addis Ababa

Very friendly staff excellent surroundings and 5 star comfort
10/10
Exceptional
23 Jul 2018
Imran

Amazing

Friendly service , welcoming staff . Amazing rooms .. great hotel !!
10/10
Exceptional
04 Dec 2017
Verified traveler

Best Service

It was an amazing experience with best service at Sheraton ADDIS, I will definitely visit again next time.
Partner
10/10
Exceptional
24 Nov 2017
Verified traveler
The Sheraton Addis is special. It’s a gorgeous hotel with beautiful facilities and wonderful food. However, the highlight is the staff. Each and every staff member is kind and considerate. They always go the extra mile to make sure you have a wonderful stay.
8/10
Excellent
25 Aug 2017
Xiaoyang

A luxury hotel without a gym!

A luxury hotel without a gym! Swimming pool was closed. Sauna was crowded and noisy. For one third of the room price, I can find a better hotel in Addis Ababa
10/10
Exceptional
09 Aug 2017
SallyAnn
The only slight irritation was the loss of ability to enter the room with the cards originally supplied on a few occasions.
Family
6/10
Pleasant
04 Aug 2017
Verified traveler
Extremely high and unreasonable charges for food and laundry.
8/10
Excellent
13 May 2017
Drazen

Pricey experience

Wonderful hotel with an old patina but heavily overpriced......therefore perhaps not the very best value for money.
8/10
Excellent
27 Apr 2017
Fouad

Nice

Excellent
10/10
Exceptional
27 Feb 2017
savvas

best service I've had this year and luxury inside

This is the best service - picture getting a pot of coffee free every morning with a simple call - and this arrives so quickly that both coffee and milk still hot.
The gardens are a fantastic relaxing oasis from the rest of Addis Ababa
THE PLACE IS FIT FOR A KING
They brought me an excessive bicycle to my room because there is no gym - I cycled while watching the news each morning
10/10
Exceptional
07 Mar 2016
Sven

This hotel is a dream

From arrival to departure this hotel, facilities and (last but not least) staff was a dream.
10/10
Exceptional
22 Feb 2016
Jason

Nice Property - Recommended

Very nice property, very friendly and helpful staff!
10/10
Exceptional
04 Dec 2015
Atef

amazing

Luxurious hotel
10/10
Exceptional
01 Dec 2015
Atef

amazing hotel

Luxurious hotel
4/10
Poor
23 Nov 2015
Verified traveler
My fiancee and I checked into the hotel Friday morning and for the most part had a pleasant stay, however there were some issues that have been left unresolved as explained below.

We were shocked however to discover on Sunday morning when we returned from breakfast, THE ROOM WAS ONLY PARTIALLY CLEANED with both bedside tables partially extended and in between the bed and one of the tables were TWO USED CONDOMS with wrappers exposed and left fully visible. My fiancee discovered this and immediately notified housekeeping who came upstairs and could offer no answer as to what had happened, why the room was only partially cleaned with furniture in disarray, why there were used condoms in the room for at least the past few days (these were not ours) and most importantly why when they were discovered were they simply left \"as-is\" and fully exposed for us to come back to. When we informed the hotel manager of this incident you assured us we would be contacted back by the hotel General Manager Anthony White with a resolution following a \"complete investigation\" and have not heard back from anyone regarding this.

We did not feel any sense of urgency from the Sheraton management regarding this issue and due to the lack of responsiveness by the management, we decided to leave Sheraton and stay at the new Marriott Executive Apartments Addis Ababa for the remained of our trip and we were very pleased with our stay
Partner
8/10
Excellent
08 Oct 2015
Tarek
The hotel has no Gym. O found that very unusual for such a luxurious hotel.
10/10
Exceptional
18 Sep 2015
ET

My favorite hotel in Addis.

Very positive stay, my third time there in the past year.
2/10
Poor
09 Aug 2015
metin

It iused to kuxury hotel !!

Room facilities was terrible, no heating, no wifi even no water when you make shower
Bad experience during my stay
10/10
Exceptional
03 Mar 2015
Ilene

The oasis of the Sheraton

Stay was lovely; the room was especially comfortable, and the patio was a perfect place to enjoy breakfast as well as late-night relaxing. We loved the water and fruit service. Staff were extremely helpful.
Family
10/10
Exceptional
08 Oct 2014
SNO

Best hotel in Addisababa.

Great time. Lovely ambience. Friendly staff. Great location. Needs a gym to complement otherwise great amenities.Highly recommended for business and pleasure. SPG staff was excellent
8/10
Excellent
25 Sep 2014
mike

The preferred business meeting venue

Nice hotel. A bit pricey.
10/10
Exceptional
26 Aug 2014
George and Janet

Lovely hotel - great people.

We really enjoyed our stay. Staff were all well-trained and helpful. We are UK citizens, but have Ethiopian friends. It was great to be able to host friends for breakfast and dinner in a lovely atmosphere. Our young friends loved the live music in the Office bar. The swimming area is being renovated, which means that guests will have a great facility there. Addis is a good place to explore and the Sheraton is very well sited. Keep up the good work everyone!
10/10
Exceptional
19 Jul 2014
Verified traveler

Lovely Hotel

This is a wonderful hotel. Very beautifully appointed and comfortable. Great service, very good food, nice hotel shuttle from airport and excellent security. Definitely stay here in Addis. This is a lovely hotel with beautifully kept grounds. You will not be disappointed.
Partner
8/10
Excellent
04 Jul 2014
Fadifaqih

Business Trip

Excellent stay, beautiful weather so suitable for a short relax
8/10
Excellent
17 Jun 2014
world stays

Good Value in Africa

Very good Centrally located hotel. Hotel staff could definitely improve. AC in room did not work well...
10/10
Exceptional
04 Jun 2014
RM Pearson
My only problem was that my room was not ready at the check in time. I had to wait more then 2 hrs.
Family
10/10
Exceptional
23 May 2014
Michele

Superb

Highly recommend it. Smooth in every way.
10/10
Exceptional
07 May 2014
Wondwossen

Our stay was very good and enjoyable

The hotel fee has to be included in the breakfast.
10/10
Exceptional
28 Apr 2014
BJ

Great

Great
8/10
Excellent
12 Apr 2014
Pearsonk

Exemplary service

I fell and sprained my ankle. All the staff that I interacted with were attentive and pleasant. Nothing was too much trouble. The thermal jacuzzi really helped it. I did think that the food was overpriced and not commensurate with the price.
10/10
Exceptional
09 Mar 2014
Will

Amazing! It makes you forget your in Africa

Flying into Africa is always a drag but I am actually going to start looking forward to my pit stop in Addis from now on. It was great service and a wonderful hotel. The only issue I had was I was told I had free breakfast when I checked in but when I checked out that was not the case and ended up paying for two breakfast buffets. Communication is key in the service industry and hopefully that can improve over the years.
6/10
Pleasant
28 Feb 2014
EJ

Not near anything , some staff rude

My fear with hotels this big and fancy is that they know their reputation and tend to skim on service, professionalism. The hotel was more remote than i thought. While I had hoped to walk about the area before I arrived, it was clear that wouldn't be smart. While some staff were very nice, others were quite rude. I would normally write it off if it were one or two, but it happened one too many times for my liking. The doors slam, but don't lock unless forced, so my door was left open by me and by staff a few times. I noticed after the first day and became aware. If I am in Addis again, it would probably be at another hotel.
8/10
Excellent
27 Feb 2014
G.R.

Relaxing in the middle of bustling city

Well the Sheraton Addis is a nice place but the hospitality is poor according to the rate that I did pay, additionally the desk service would no bet polite, I did face three people given direction about my credit card because they did not have enough paper roll for the receipt , I did talk with the manager about that situation . The food at the restaurant close the swimming pool area should improve .
Family
10/10
Exceptional
31 Dec 2013
Josh

For special occasions

Stayed at the Sheraton Addis on Xmas Eve, a special occasion after traveling around Ethiopia. This is a fantastic hotel with unparalleled quality compared to anywhere else in country. Given, the rates are very high and probably a bit overpriced as would pay half this for same quality in US or Europe. But was nice occasion for us, and were able hotels.com rewards voucher, and were happy with our decision. The room was large and comfortable with lightning-fast internet (yes, this is included now in room rate) and large TV. Nice large patio overlooking the back fountain. Staff were attentive. Pool is fabulous. Several restaurants to choose from, we found very adequate as did not want to leave hotel (we had already spent several nights exploring the city). Location is convenient with effortless and free airport shuttle.
Partner
6/10
Pleasant
09 Dec 2013
Verified traveler

Incongruous to the rest of the surrounding

At first glances, a beautiful building; floor to ceiling marble. Looks fantastic!
Go to the room & it's identical to many 5* hotels you will see in many country's of the world, just double the price for a night you would pay anywhere else for a night!!!
Then you have the bathrobes with holes in & towels that are ragged at the edges.
Food is ok, no complaints at all. BUT, ok is the best I can say, & it's vastly over priced ( like the room rate) for what you would expect elsewhere in the world.
I am assuming that, because of the hotels location (close to government, AU, UN, other international organisation HQ's, etc) that the exorbitant rates will be picked up by governments, & that is the reason for it. Travellers will go elsewhere!
The staff are fantastic. You will not meet a friendly, professional staff anywhere!
2/10
Poor
22 Nov 2013
Per Ronning

stay for business

I was disapointed since staying at the consierge lounge floor, service was really bad and slow. I would expect better and too many guests were complaining. Some guests even left since no tables were cleaned and cleared. This is not how you treat your guests paying for extra service. I will seriously considering staying at another hotel.
10/10
Exceptional
29 Sep 2013
Verified traveler

The place to stay in Addis

Excellent facility, amazing staff. This is the place to stay.

Location & surroundings

Sheraton Addis
Taitu Street, Addis Abeba, Ethiopia

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Sheraton Addis

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