Name: Craiglynne Hotel
Address: Woodlands Terrace, Grantown-on-spey, PH26 3JX, GB

8/10

Excellent

03 Aug 2026

Mark

On a whole good. Bathroom light didnt work. Hotel fully booked. Staff offered free drink which was fine.
Location is good and parking is free.

6/10

Pleasant

02 Aug 2026

Charles

Hotel should employ a maintenance person. A few minor issues (shower connection broken in my case). Heard a few guest asks for small issues with their rooms to be fixed. This could be the difference between a good stay and a great stay.
Restaurant staff were helpful and our meal was the best I have had in years. Absolutely first class food prep.

8/10

Excellent

02 Aug 2026

Rosalynd

My mother and I simply chose the hotel due to price as we were visiting family in the area. Our expectations were not high due to low cost. We were very surprised. Yes you do have to manage expectation when staying here is sje is an old type hotel.
Would we go again? Absolutely.
Service, great, rooms and hotel spotless. Staff friendly, breakfast buffet style scottish breakfast with some continental. Looking fwd to our next visit.

10/10

Exceptional

02 Aug 2026

Kim

Beautiful old hotel in a cute Village with a wonderful view.

6/10

Pleasant

31 Jul 2026

santiago

Antigua

10/10

Exceptional

30 Jul 2026

Darren

Nice quiet relaxing hotel

8/10

Excellent

27 Jul 2026

Andrew

Traditional hotel in an idyllic setting. Staff were very helpful and friendly. Room was fine for the price we paid, clean and spacious. Only gripe was the temperature in the room, made it quite hard to sleep and didn't want to open the windows in case the midgies got in!

8/10

Excellent

14 Jul 2026

Ann

Clean room staff nice lovely breakfast.parking good

10/10

Exceptional

07 Jul 2026

Paul

Very helpful staff and room comfortable

Self

8/10

Excellent

07 Jul 2026

Ewa

Clean room and very good breakfast

6/10

Pleasant

27 Jun 2026

Peter

It was a strange smell between our room and the restaurant area where we had to pass through our bags! The staff are fairly helpful. The location was lovely, but unfortunately the shower in our room didn’t work very well.

Partner

10/10

Exceptional

27 Jun 2026

Ian

Excellent location and excellent place to stay.

Self

8/10

Excellent

22 Jun 2026

mike

Been to this hotel before, depending and enjoyed it, this time not as much, it's looking more tired. Old for me is fine as it gives character but there were some things that don't even meet a basic standard. Food and staff in the restaurant area were pleasant, not so much the reception staff who l feel we're unhelpful, inefficient doing their job. I had to move my room, l complained about not getting an answer on the phone to make a direct booking which is what they encourage, l e mailed reception more than once yet had no reply. Showed the guy on reception the e mails l sent all he said was l don't know what happened there. Basically l had to pay more for less due to poor customer service. If you can get a good deal l recommend going but for what l had to pay plus l had to change my room due to a smelly issue, l feel it's not good value anymore.

Self

8/10

Excellent

15 Jun 2026

Elizabeth

A lovely old building. Good breakfast

Family

8/10

Excellent

14 Jun 2026

Laura

Good location. Clean and well maintained. Breakfast was limited but good enough.

Partner

4/10

Poor

12 Jun 2026

George

The Craiglynne Hotel has a lovely exterior and attractive grounds, which gave us a positive first impression. Unfortunately, the inside of the hotel did not live up to that impression.

The property felt tired and not particularly well maintained. My room had extremely squeaky floors, and I could clearly hear movement from neighboring rooms, making it difficult to relax. My mother-in-law’s room had a broken shower door, and after we left, she mentioned that her bed sheets appeared dirty. Unfortunately, she didn’t bring it to the staff’s attention during our stay, so the issue was never addressed.

The hotel was also hosting several large tour buses during our visit. While that’s not necessarily a problem, the common areas were often crowded and noisy, which affected the overall atmosphere.

On the positive side, breakfast was decent, and dinner was acceptable, though neither stood out as particularly memorable.

Overall, the hotel has potential because of its location and attractive grounds, but the condition of the rooms, cleanliness concerns, and maintenance issues left us disappointed.

Family

8/10

Excellent

11 Jun 2026

Graeme

This is a good hotel for a stay in speyside. it is a good size with comfortable rooms with a good bathroom . The food in the restaurant was good and well cooked. My only real criticism is that I was disappointed there were no Scottish ales in the bar. There are plenty of good breweries in Scotland and it would be nice to see Scottish beers in the bar even if they were in bottles.

Self

8/10

Excellent

31 May 2026

Graham

I was in the rear of the hotel and looking out I could see the exterior winds in a poor state

Self

10/10

Exceptional

28 May 2026

Mick

Very helpful and friendly staff, excellent buffet breakfast, great off road parking, will definitely stay again.

Friends

8/10

Excellent

28 May 2026

Neil

Arriving hot and thirsty at 16.00 on a Wednesday I was very disappointed to learn, after 5 minutes looking for a member of staff, that we couldn't order a drink to enjoy the beautiful front garden in the sun. 17.00 was opening time. Still, we could wait. Eventually it opened at 17.10. The bed in the room was very comfortable but the room was a little stuffy. I forgot to mention to the front desk that we had no TV controller in the room. We ate in the hotel. The food was delicious but much more expensive than I would have expected to pay, not great value for money but tasty enough not to complain. My wife and I ordered our choices and then waited. It was clear that if we wanted wine then I should go to the bar and order it myself, which was a shame as a bus load of people had arrived and the card machine wasn't working well. Eventually I returned to the table with the drinks to find out mains had been served. In the morning the shower was an issue. My wife couldn't get the shower hot enough but when I went 20 minutes later, I couldn't turn the temperature low enough without it scalding. In the end I gave up. The breakfast buffet was just fine, though a cheerful welcome would have been better than the deep sigh we got on prompt arrival at our time slot.

Partner

2/10

Poor

27 May 2026

Peter

Looks perfect on photos, but its too horrible stay at all

10/10

Exceptional

25 May 2026

Iliyana

Very clean room and comfortable bed.

Partner

8/10

Excellent

23 May 2026

Bruce

Beautiful location. Easy to get to and a short walk to downtown.

6/10

Pleasant

21 May 2026

Stuart

Room freshly painted. Room was likely not vented after and smell /fumes of paint were rather over powering. Managed to get the window open but had to jam my coffee mug under it to keep it open.

Self

10/10

Exceptional

20 May 2026

Andrew

Room clean, breakfast amazing, staff very helpful.

Pet

4/10

Poor

17 May 2026

Lesley

My bed - room 136 was absolutely awful...I could literally feel every coil/spring. When I say this I mean I could pass my hand over the bed and feel them...I weigh 116 lbs, not a heavy load. I had a terrible night was too uncomfortable to sleep for more than a hour at a time. We also waited for more than 5 minutes for hot water to reach our shower. Beautiful hotel to look at but sadly can not recommend.

Friends_and_family Family

2/10

Poor

30 Apr 2026

Elizabeth

Beautiful exterior and garden area, close to town. Unfortunately the 2nd floor room was hot enough to melt my recently purchased chocolate that was on the desk. Was about 80 to 85 degrees and there is no air-conditioning. The staff brought up a fan after multiple requests which we propped in the window that could only open about 6 inches. Contributing factors may have been the full hotel (and heat rising on a 60 degree day) or the exposed HOT to the touch pipe at the baseboards that went into the radiator (which was turned off). Rough night sleep where we debated sleeping in the lobby or going elsewhere about 10:30 PM.

Partner

4/10

Poor

29 Apr 2026

Alex

It's a cheap hotel for the area and normally I'd accept that with all that it entails. My problem with the place was that despite having a restaurant they refused to make me a packed breakfast. I had to leave early every morning for work and they were \" unable\" to even make me a cheese sandwich. Rubbish.
And when the staff can't be bothered then things like heating stuck on, damp in the bathroom and the rooms being a bit tired start to matter. I hate leaving bad reviews as most people try their best. Not so the front of house staff here.

8/10

Excellent

27 Apr 2026

Paula

Spacious room in a beautiful old building; the shower needs updating; parking can be an issue if you arrive too late;

Partner

6/10

Pleasant

20 Apr 2026

masoumeh

Beautiful but aged building. Stairs and floors so noisy we couldn’t sleep as other guests were active till very late.

Partner

10/10

Exceptional

19 Apr 2026

Ed

Excellent breakfast!

8/10

Excellent

15 Apr 2026

Heather

Good location, nice breakfast, friendly staff

Self

2/10

Poor

14 Apr 2026

Matthew

Our room was freezing with the main heater broken, so they setup a plugin heater which they hadn't turned on before we checked in. The hotel seems to be owned by someone who no longer cares - there was hair in the shower and on the bathroom wall, the fan in the bathroom didn't work, poor heating, moldy pillow, and the food was questionable at best. I wouldn't go back.

Partner

10/10

Exceptional

11 Apr 2026

Frosulla

Pleasant single room for my night stay.
Quaint old building. Set in lovely surroundings. Free parking.
Good buffet breakfast. Plenty of choice. Helpful staff.

Self

4/10

Poor

11 Apr 2026

Lynne

Room was terrible, next to door which banged all night, tiny tv and door to bathroom broken and obviously had been for a while. Would not recommend.

Friends_and_family Family

2/10

Poor

10 Apr 2026

Andrew

Bar poor.room the worst I have had there,used to be a regular guest, staying several days, no more,The Grant Arms Hotel know how to look after guests & keep them!On day 2 of my stay there was No hot water in the shower, reported it to reception,and what was done? Nothing!

Self

6/10

Pleasant

29 Mar 2026

James

Dated & tired property in severe need of an upgrade, a lot of things in the room didnt work , heated rail in the toilet, fan in the shower room, TV didnt work initially
Overall the place was clean & tidy
On our stay we had the buffet breakfast option along with limited continental breakfast option
Situated on the outskirts of the town within easy walking distance

Partner

6/10

Pleasant

23 Mar 2026

Elinor

Room was very clean. Needed refurbished. Shower was a trickle and difficult to get the right temperature. Only one window in the room opened. No fan in bathroom. Bed very comfortable.
Lovely places to eat nearby. (We did not eat in hotel) Ben Mhor hotel, Grant arms, The Wee Puffin and The Garth Hotel.
Parking was interesting with no real car park but wasn't too busy so managed to find a space.

Partner

8/10

Excellent

22 Mar 2026

Elaine

Yes, there were shops very close. The room was clean with very comfortable beds. The public areas were attractive and welcoming.

Family

4/10

Poor

28 Oct 2025

Kevin

The staff were friendly and welcoming; however, this stay was far from perfect. The parking was an absolute nightmare, and the lack of lighting outside made it difficult to unpack in the dark. Self-parking was ineffective, as it allowed anyone to park anywhere, blocking through routes and making wheelchair access to the hotel nearly impossible.

On arrival, the bedroom door was unlocked and left wide open for anyone to walk in. The bins were full of rubbish, having not been emptied, and the bathroom was not cleaned to the standard one would expect, with hair of various kinds visible on the floor and cobwebs at high level.

This hotel has all the makings of a great experience. Leadership and responsibility need to be addressed to resolve the basic and fundamental issues that make all the difference to the guest experience.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Sarah

Good location. Good size family room. Friendly and helpfull staff.

Leisure Family

8/10

Excellent

19 Oct 2025

Jamie

Staff was amazing. Hotel was clean and well maintained, but a little dated. Gardens and hotelare beautiful. Floors were very squeaky and water temp was very touchy in the shower. Room was warm, but we just opened the window during the day and closed it at night which made it just right. Overall we enjoyed this quirky, charming hotel.

Leisure Partner

10/10

Exceptional

13 Oct 2025

barbara

Comfortable

Lovely hotel room a bit shabby,and bar shut at 10.00pm. Apart from that a ver comfortable stay.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2025

Susan

My daughter and I stayed one night with our dog. Yes hotel is old like many similiar hotels in the UK but everything in the room worked and we slept well after a long day of walking

High Street is 5 minutes walk and has nice shops and cafes.

Leisure Pet

4/10

Poor

09 Oct 2025

Jennifer

Staff and cleanliness good, needs updating

8/10

Excellent

08 Oct 2025

Johana W

The building is beautiful with great architecture, the rooms were quite spacious and very clean. Recently updated I believe. The lobby and bar, restaurant were lovely as well. Friendly staff too! My booking through Expedia did not go through and we were lucky they had availability and the manager was able to sort it all out.

Leisure Partner

6/10

Pleasant

04 Oct 2025

Arianna

The hottest room I have ever stayed in!

Business

10/10

Exceptional

01 Oct 2025

Joanne

Internet was great!
Easy parking.
Reception staff was excellent

Leisure Family

6/10

Pleasant

01 Oct 2025

Daniela

The staff, and especially Aaron at reception were very friendly and helpful. The lobby, bar and dining areas were pleasant and nicely set up. Our room was clean but a little tired-looking and required electrical maintenance, including repairing the fan in the bathroom.

Leisure Partner

10/10

Exceptional

01 Oct 2025

John

Clean room, friendly and helpful staff, WiFi easy to use and good signal

Self

6/10

Pleasant

30 Sep 2025

Ralph

It’s ok

Leisure

8/10

Excellent

29 Sep 2025

Amanda

Room only - 2 night stay. The room was quite small but clean and had a good ensuite shower room. Unfortunately the bed was rather firm for my liking and i found it quite difficult to get a good nights sleep on both nights. My partner suffers with arthritis in his hips but he does bring with him a supplementary mattress but still suffered with pain on sleeping. I would suggest that the mattresses in rooms are reviewed and possibly replaced.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Philip

staff were good and very chatty

Friends_and_family Friends

4/10

Poor

25 Sep 2025

William

£51 for two courses whaichvwas poor especially the starter (tok hard 2 pints and crisps. \" i will bring your pint to you

Business Self

6/10

Pleasant

19 Sep 2025

Robin

The bed was terribly hard with wires poking in our backs. The pillows were not comfortable. The coach people in the hallways were extremely loud when we were trying to sleep. You could hear every word as there was no soundproofing at all. We could hear people talking loudly through the wall in the dining room in our bedroom late at night.The bartender was cranky and said he doesn’t make cocktails. You had to order whatever he had straight from the bottle. The breakfast offerings were decent.

Leisure Family

10/10

Exceptional

10 Sep 2025

jeffrey

Mattress worn out, no air conditioning, tv 18 inch, musky and smells like mildew.

Leisure Family

8/10

Excellent

26 Aug 2025

Graeme

Very relaxing

Leisure Self

8/10

Excellent

22 Aug 2025

Linda

All good

10/10

Exceptional

16 Aug 2025

Janice

This was a beautiful place and we very much enjoyed our time.

Leisure Partner

8/10

Excellent

14 Aug 2025

Verified traveler

Ideal stopover

Very helpful staff, breakfast choices excellent buffet style. Room with a view.Would stay again

Business

8/10

Excellent

11 Aug 2025

Kathryn

Characture stay

Room was old but clean and comfortable, hotel was old but had great charm.

Partner

6/10

Pleasant

06 Aug 2025

Sankaranarayanan

It’s a very old property. Bathrooms are not as expected. The spoon provided is not clean and unwashed.

8/10

Excellent

04 Aug 2025

Greeshma

Good stay with affordable price

8/10

Excellent

03 Aug 2025

Verified traveler

Nice spacious room and very quiet.
The hotel is quite dated and probably needs a refresh

Friends_and_family Friends

4/10

Poor

01 Aug 2025

jennifer

Beautiful hotel on the outside, friendly knowledgeable staff & good breakfast.
The bed was painful to sleep in, black mold in the shower, air vent thick and fluffy with dust. It was disgusting!

Parking isnt great but does the job, wifi is good and drink prices are reasonable. Easy hotel to find but it needs a good scrub & new matress

Leisure Family

10/10

Exceptional

26 Jul 2025

Iain

Whilst I didn't make use of the dining room in the evenings, breakfasts were good.
Harry the barman was excellent and proved knowledgeable about the whiskies available.

4/10

Poor

23 Jul 2025

Chrissy

Staff good à part from Daniel he was very rude took money from acc but we had paid everything hubby had asked if there was any payments he was told no it was clear

Leisure Family

8/10

Excellent

22 Jul 2025

Nicole

It was a great location for us. Lovely little town.
Rooms very hot.no aircon

2/10

Poor

18 Jul 2025

Verified traveler

Dirty and smelly room

The room was dirty, smelly, and hot due to water boiler in the room. Only a small window for such a hot room. The service was terrible because they were not bothered about these complaints.

Friends_and_family Family

8/10

Excellent

18 Jul 2025

Helen

Great price

Although a little tired and dated the price was excellent therefore difficult to complain about much.

Partner

4/10

Poor

18 Jul 2025

Neil

Hole property needs brought into the 21st century, we paid for a superior room !! If that was the superior I’d hate to see the standard room, bed was rock solid , bathroom was a disgrace…dirty looking, broken and loose tiles on walls, dirty grout and silicone, no double glazing, no air con or even a fan, 14”tv, every floorboard made a loud creaking noise, the hotel inspector would have a field day with this place……bad bad bad !!!!

Leisure Partner

6/10

Pleasant

17 Jul 2025

colin

Outdated hotel but nice rooms comfy beds. Breakfast prices for kids is the same as an adult not worth £15 for kids to eat breakfast. No one was at reception when we tried to report the curtain fell down when we closed them

Leisure Family

6/10

Pleasant

16 Jul 2025

Mark

Work

No ATV in the room

Business

2/10

Poor

15 Jul 2025

Gayle

Arrived at night to find no parking available in the grounds, no designated car park, ended up parking up a side street, check in was fine, was told we were in the newer part of hotel so was very shocked to see the room, wouldn’t like to see the older part if this was new part. Was on ground floor with garden view but had a transit van parked outside, bathroom consisted on wash hand basin in the actual room with toilet and shower in a separate cupboard with sliding door which did not fully close and was dirty, if we had not been travelling all day and arrived at 10pm would have turned and left hotel. Breakfast was just ok.

Leisure Family

10/10

Exceptional

13 Jul 2025

Sarah

It was beautiful. There was a heat wave and a fan would have been nice but we all had a great time.

Friends_and_family Family

4/10

Poor

13 Jul 2025

Jamie

T

The room we was given was not fitted with air conditioning, the only access to any kind of fresh air was through a window which had been modified so it would only open approximately 2 centimetres and the room was like being in a sauna.

We was not offered any alternative room or a fan to help with the very very very hot room!!!

As a result I will not be choosing this particular hotel next time I stay in the area and definitely won’t be recommending them to anyone either.

Partner

2/10

Poor

11 Jul 2025

Ian

squalid little bedroom. poorly cooked food. AVOID

Leisure Partner

6/10

Pleasant

06 Jul 2025

Patricia

L'obsolescence des sanitaires. Le tuyau de douche était rouillé et cassé. Il y avait une fuite importante au robinet du lavabo

Leisure Partner

10/10

Exceptional

03 Jul 2025

Terence

Good value hotel which was comfortable and centrally located. Breakfast was also good value.

Leisure Partner

8/10

Excellent

25 Jun 2025

Verified traveler

Over all I enjoyed my stay, lounge, Dining room, and bar were nice entertainment on 2nd night was unexpected and good. I had a dog friendly room on the ground floor it was old fashioned and tired but the bed was comfortable.

Self

8/10

Excellent

24 Jun 2025

Piotr

Staff was really polite and helpful, room was nice and clean

Self

6/10

Pleasant

18 Jun 2025

brian

Small TV. Hot room. Two pillows.

Leisure Friends

4/10

Poor

13 Jun 2025

Andrea

Room was above kitchen and roasting hot all night long. Had a terrible nights sleep, only to be woken at 7am by loud rock music coming from the kitchens below. Not good.

Business

6/10

Pleasant

09 Jun 2025

Martin

Clearly any refurbishment taking place had not been done on room 119 - in very poor condition, windows very dirty, curtains left in closed position to block out the view of the rooftops and gutters which were covered in pigeon poo and dirt, sheets didn’t quite fit the bed, mattress uncomfortable with springs causing discomfort, bathroom ceiling paint flaking off, paintwork very yellow, bathroom ceiling light cover broken and door did not close properly, drinks in the bar expensive.

10/10

Exceptional

07 Jun 2025

Peter

We wanted a quiet decompress from a long flight and got just that.

Leisure Partner

10/10

Exceptional

26 May 2025

Neil

Great value

Leisure Friends

2/10

Poor

26 May 2025

Faith

We arrived early evening and managed to get a meal in the restaurant. It was lovely and the staff were also. But when we went up to our room it was a different matter. While the room was adequate and clean the bathroom was discussing! The shower was not just moldy but rusted out. There was a soap dish attached to the wall, right above a dirty rust one that was hanging loose. No toilet roll holder, you had to twist around to get that, and you had to pump the handle to get the toilet to flush. The shower curtain couldn't slide accross, the fan didn't work, the door wouldn't slide shut but did flap open at the bottom and the water heater went from freezing cold to dangerously searing hot in a blink of an eye. And the heater in the room didn't work. When we went down to express out disappointment the lady on reception was very apologetic but couldn't help as they were fully booked and told us to talk to the manager in the morning. Morning came and we spoke to the manager who quite frankly couldn't care less, he didn't apologise he just said that he couldn't move us because they were full. When we asked for a refund he fobbed us of and said you'll have to ask WotIf. He didn't even offer us a free breakfast, which by the way was also discussing and not up to the standard of the night before. We will nevwr stay at a Bespoke Hotel again!

10/10

Exceptional

23 May 2025

Jimmy

Very good. Expectations met.

Friends_and_family Family

4/10

Poor

15 May 2025

EMMA

Awful hotel

Mould. So much mould. In desperate beed of renovation. Water stain all down the bedroom wall. Disgusting shower see pictures. Sheets dudnt fit bed. Breakdmfast adequate. Not enough staff. Nobody on reception because she was serving in the bar. Big coach group in hotel, i imagine they are given the nice rooms if there are any as they would lose their main source of income if they all complained to their tour operator.

Partner

10/10

Exceptional

11 May 2025

Alexandra

1 night stay

We had a fabulous stay here , a big shout out to the very friendly bar man ( from Mull) , he was excellent!

Partner

8/10

Excellent

03 May 2025

Janice

Very old hotel, but room and breakfast were nice. I would stay again.

Leisure Friends

4/10

Poor

03 May 2025

Richard

Was a nice area but hotel room was terrible tried to get other accommodation within 5 minutes room was stinking off a damp foosty smell window was cracked curtains and bed covering torn carpet all marked paper hanging off bathroom ceiling among other things won’t stay ever again but would recommend the area

6/10

Pleasant

30 Apr 2025

james

The hotel is ok for a 1 or 2 night stay. Good location. Room was dated. breakfast was average. our room, i think it was 131 we couldnt get hot water in either the tap or shower. told reception but still couldnt get hot water after trying what they suggested. Conclusion is okay but difficult to recommend

Leisure Family

8/10

Excellent

29 Apr 2025

david

Great little find with good value for money.
Hotel is old and dated but charming.
Friendly helpful staff. Decent pint.
Clean and warm and dry if you can avoid the drips from the ceiling in the bar.

Breakfast is akin to what you'd get at a Hilton on most days. Bacon had seen better days but even the coffee machine did a decent latte.

Would certainly recommend. A solid 7 out of 10 and with a bit of investment it could be an 8 or 9.

Great wee find.
So glad we stayed here instead of a beige chain at inverness airport.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Katrina

Family weekend

The hotel was lovely staff were amazing clean,friendly, loved our room.

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

Katrina

Family weekend

It was avery nice clean friendly hotel really enjoyed our stay.

Friends_and_family Family

4/10

Poor

23 Apr 2025

Owen

Breakfast was included when I asked for gluten free cereal was told told there was none. The person I asked I understood to be in charge just walked away offering nothing else. Had to find another member of staff to see if there was G. F. bread for roast and explain I could not use the toaster if there was. If you have allergy s not the place to stay.

Leisure Self

10/10

Exceptional

23 Apr 2025

Laury

Très bel hôtel

Très bel hôtel.
Accueil chaleureux.
Le village alentour est très sympathique.
Très bel endroit

Friends_and_family Friends

6/10

Pleasant

22 Apr 2025

Gill

Overall the room was very tired, lack of attention to cleaning let it down. Stayed for a meal on one night, they were very under staffed. The staff were very friendly when you saw them. Is was fine of a long weekend and they allowed dogs to stay

Leisure Pet

10/10

Exceptional

22 Apr 2025

john

Excellent

Cannot be beaten for the price.