Name: Leonardo Hotel Budapest
Address: Tompa Street, 30-34, Budapest, 1094, HU

10/10

Exceptional

16 Jun 2026

Rozalia

The room was so nice and the staff very kind and helpful.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Jon

Stay was great. Decent location, very close to tram stop (4 & 6) & close to bustling nightlife. Breakfast was excellent, especially the omelettes which were made fresh outside on the patio (by the loveliest man!). Nice touch of football shaped chocolates on front desk (as stayed for Champions League Final). Would definitely stay again!

Friends_and_family Friends

8/10

Excellent

03 Jun 2026

Ed

Well located hotel with nice rooms. Just a bit on the expensive side (overly so) seeing as I visited the weekend of the Champions League final. Left a bitter taste to have to pay as much. Couldn’t fault it in other aspects though.

Self

8/10

Excellent

01 Jun 2026

Adam

Stayed in the hotel after the Champions League final. Hotel was comfortable and clean. Staff were welcoming on arrival.
The buffet breakfast was okay.
The only real negative was the ridiculous price paid per night due to the football in Budapest.

Friends_and_family Friends

8/10

Excellent

30 May 2026

ANDREW

Hotel is in a good area, with cafes and bars nearby and very close to the river. I hired a cycle for my stay and was able to leave it in the hotels garage, which I appreciated .
The lighting in the lifts was so dim it was difficult to see the control panel and I often pressed the wrong floors by mistake as it was so dark.
Breakfast was good with a selection of choices, but none of my plates were ever cleared from my table, not sure why but staff ignored them

Self

10/10

Exceptional

22 May 2026

Jose

I've stayed a few times in Leonardo hotels and I think the brand is a good value for the money. This time I stayed in a junior suite and it was quite spacious, bed comfortable. Staff was helpful and friendly. Only thing I can say as a negative aspect is the size of the shower. But very much happy with my stay.

Self

6/10

Pleasant

06 May 2026

DANIEL

Breakfast was ok. Lots of shops nearby

Self

10/10

Exceptional

02 May 2026

tanya

The staff are very helpful, friendly and accommodating. its not really near the city centre but the metro is not far away, and it was a surprise to learn that every sunday their is a small market right next to the hotel in the park.

Family

10/10

Exceptional

18 Mar 2026

Carlton

It was perfect for what I needed would definitely recommend

Friends

6/10

Pleasant

03 Feb 2026

Evie

Check in was fine, but when I went to open the door to our room I found that someone was already in there! Had to go back to reception to get another room! Room was clean. Corridors were very noisy, which although is not necessarily the hotels fault, but one guy was sitting in the chair mid corridor from about 6:30 in the morning, my mum asked him politely to keep the noise down and he’s response was “shut the f up”. Tried to call reception but the phone didn’t work! Other than that was a good stay

10/10

Exceptional

25 Jan 2026

YITZHAK

Great hotel.Very helpful staff

8/10

Excellent

06 Jan 2026

Julia

Staff very helpful and polite. Rooms and en-suite bathroom small.

Leisure Friends

10/10

Exceptional

16 Dec 2025

Brett

This hotel was good for our purpose

10/10

Exceptional

10 Nov 2025

Marianna

Huge room, very clean. Great breakfast and nice staff. I recommend it

Leisure Friends

8/10

Excellent

03 Oct 2025

Petine

Room smelt like stale smoke nothing an open window couldn’t fix, was clean and comfortable breakfast was good, staff were helpful.

10/10

Exceptional

16 Sep 2025

Abhishek

The property is good in general

Business_and_leisure Partner

8/10

Excellent

14 Sep 2025

Mikael

Decent hotel, good location

Decent hotel in a good location. Good value for money, but rooms were a bit small and sound insulation was not good at all. The street around the hotel was very nice with lots of small restaurants etc. but also quiet (when I say sound insulation, I mean from other rooms in the hotel - you can hear a normal conversation from the hallway)

Partner

10/10

Exceptional

25 Aug 2025

Fozia

Good service . No kettle in the room .

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Nouran

Excellent

8/10

Excellent

12 Aug 2025

Lynn

Staff were friendly specially Gaby at the Barako restaurant. We felt very welcome even though we showed up with last minute order.

Leisure Friends

6/10

Pleasant

10 Apr 2025

Marjorie

Cleaning service needs to improve

As soon as we arrived I have to ask bedsheets for the baby cot. Next morning I realized that the cot was extremely dirty under the mattress. Following day had again to ask to clean the bathroom. Cups for breakfast are not clean, marks of coffee and lipstick.

Friends_and_family Family

10/10

Exceptional

07 Dec 2024

Sherry Lynn

Great location, very nice staff the Bistro excellent food great price

Leisure Partner

6/10

Pleasant

20 Oct 2024

Edel

Basic,Fine, Comfy rooms are comfy..A little far from attractions but near a tram line. Some nice coffee shops across the street.

Partner

10/10

Exceptional

15 Oct 2024

Sebastian

Lovely gem in a good quarter in Pest

What a lovely hotel in a lovely quarter in Budapest (Pest, actually). From the get go, the staff was super attentive and took care of our every need. I shall return, and stay much longer. I loved the terrace of my suite! It was the small details that kept the stay so wonderful.

Friends_and_family Family

10/10

Exceptional

02 Sep 2024

Monica

Great neighborhood

Partner

2/10

Poor

21 Aug 2024

Rajeev

Very poor

I was genuinely surprised by the positive reviews for this hotel. This is one of the worst hotels I've ever stayed in. The cleanliness was seriously lacking, with dust everywhere and an unpleasant smell coming from the bathroom. The shower was poorly maintained, causing water to spill out onto the floor, and it was clear that maintenance hadn't been done in a long time.
To make matters worse, there was no air conditioning for half a day and the entire night. The breakfast was terrible, and there were flies everywhere, making it an unappetizing experience. The only redeeming quality was the staff, who were friendly and helpful.
I strongly advise against staying at this hotel. It was truly a terrible experience.

Friends_and_family Family

10/10

Exceptional

24 Jul 2024

Alison

Excellent venue would highly recommend

Leisure Partner

8/10

Excellent

12 Jul 2024

Ellen

This is a solid place to stay if you aren’t looking for anything fancy, but clean and safe.

Leisure Family_with_children

10/10

Exceptional

12 Jul 2024

LORNA

This hotel has AC in on that day. It was 30° so made the state even more amazing. The staff upfront was attentive, friendly and even help me make reservations for a restaurant I couldn’t get in contact with.

Leisure Partner

10/10

Exceptional

13 Nov 2023

georgeta

Nice hotel, great breakfast, good WiFi, gym with everything I needed, very professional staff, location was good for me, good restaurant across the street, pretty quiet, I will be happy to come back. Thank you for a great stay.

Business Self

10/10

Exceptional

06 Sep 2023

Sarah

Great hotel with comfortable rooms. Between 2 metro stations which are both about 5 - 10 minutes walk away. Lovely bakery opposite which does great pastries for breakfast (Manfred Pekseg), we only tried it 2 days before leaving or we’d have been every day during our week’s stay. Some great looking restaurants along the same street which were reasonably priced. Also recommend the Crafty Fox on the corner for wide selection of craft beers.

Leisure Partner

10/10

Exceptional

22 Jul 2023

William

Great location with lots of restaurants and cafés along a lovely sidestreet. Close to tram to get around city! Excellent underground parking too. Air conditioner in room was great especially in this hot summer. Thank you!

Leisure Family

10/10

Exceptional

21 Jul 2023

Petur

Very good hotel and friendly staff

Friends_and_family Family

2/10

Poor

18 Jul 2023

Amanda

There is a reason this hotel is a little cheaper than other options available - avoid at all cost. On arrival to our room that we checked in for 5 nights, I found a bloody towel in my bathroom from a previous guest. I flagged this to reception and gave them the benefit of the doubt and just asked that all towels in the room be changed. Whilst waiting - I then proceeded to find blood sprayed all up the wall at the side of the bed which had not even been noticed let alone cleaned - i requested a move to another room (the manager sounded like this was an inconvenience to him!) and found that the new room was overall dirty too - toothpaste marks all over the walls in the bathroom etc - overall this hotel was dirty and in need of proper cleaning from staff.

Leisure Partner

10/10

Exceptional

26 Jun 2023

Georgina

Great location close to the city center in a quiet street. Affordable prices for a very clean and fairly modern accommodation.

Leisure Partner

10/10

Exceptional

20 Dec 2022

Dustin

The staff was supremely helpful and accommodating! Nice room, we had a corner room overlooking the square, it was spacious!

Leisure Partner

6/10

Pleasant

14 Nov 2022

Verified traveler

In general, the staff were friendly and easy to approach. The room was clean, although relatively small. The biggest downside was the noise; 6am wake up calls from the cleaners on their phones outside the doors, couples with what seemed to be thin walls and sounds of people moving furniture (probably the cleaners in the other rooms). We could hear conversations from next door rooms.

Friends_and_family Friends

6/10

Pleasant

02 Jan 2022

Gustavo

The hotel is well located and ok. They forgot to clean my room one morning which was not nice at all. Reception service is also average.

Friends_and_family Friends

10/10

Exceptional

14 Dec 2021

Alex

Amazing staff and a amazing hotel. The room had everything you could want from a hotel. Only feedback which is not really needed is English channels on the TV. I usually don’t watch TV in hotels however the TV was the big that I wanted to at night but there was no channels that suited me.

Partner

6/10

Pleasant

22 Nov 2021

Ian

Odd orientation of the bed

The bedroom was advertised as a double, and that it was, but...

The bed was orientated sideways againts the wall with nothing at the head to prevent pillows from falling off.

This somewhat made the sleep uncomfortable, though the matress was very comfy.

Self

6/10

Pleasant

13 Dec 2019

Verified traveler

Great staff but very loud

Really nice staff but very very loud hotel. I spent 4 nights and had to move after the first night because I could hear the person in the room next to me snoring. The second night the guest next door to my new room was speaking on the phone loud enough for me to be able to hear the words he was saying. The third night, the same room next to me had the television on very loudly and the fourth, a group of teenagers were in the room next to me speaking very loudly. Can also hear showers from other rooms. Staff are very attentive and kind and will help when they can but they cannot soundproof rooms!

Business

6/10

Pleasant

14 Nov 2019

MartinH

This is a clean, dated property that serves a purpose as nothing more than a very average 3-star hotel. The staff are friendly and helpful.

The rooms are tiny and whilst clean, are dated with marks on walls, chips off tiles and shower tray and a shower with a will of its own that wouldn’t stay pointed in the direction required due to worn fittings.

The room is so small that the only way to fit a double bed in is to put it under the small high-level window. The swivel TV is on the desk, thus reducing working space and the chair at the desk is very low, making any attempt to work difficult. The room was too hot and I wasn't able to work out how to reduce it (even in November). There are tea and coffee-making facilities in the room, but I did not use them,

Facilities in the hotel are extremely limited with a single bar that serves a hamburger and is a hummus specialty bar. I did not see anyone in there.

There are a number of restaurants around and I used Mezcal and Mandarin up the street (20€ and 10€ for a reasonable meal respectively). Breakfast is acceptable, but nothing special with limited hot food and the other usual minimal offerings to be expected at breakfast.

I would stay there again for convenience, price, and cleanliness, but with an appreciation of what to expect.

Business Self

6/10

Pleasant

18 Oct 2019

Verified traveler

Good value for money. All you can eat breakfast also good value and plenty choice, need to get there early before all the pastries go. No croissants. Would rather the luxury extras be in the room, although free which was great, i had to ask at reception twice before finally getting slippers which you need cause the floors rather dusty. Good location, able to walk into centre easily. Bar always seemed to be closed no matter what time we got in. Dont want to be negative about the hotel cause we really enjoyed our stay there. As expected for the money we were paying. 😀

Friends_and_family Partner

10/10

Exceptional

23 Sep 2019

Wendy

The hotel looks lovely from the outside and is even nicer inside. My room had plenty of space and it had everything in it that i needed. It was extremely clean and it was cleaned every day, with fresh towels and bedding. The reception staff were very warm and welcoming, also very helpful in telling us how to get to different places. The adjoining Hummusbar is lovely, very clean and bright, with a large variety of meals. The meals we had while there were all cooked to order and tasted so nice. The staff were also very friendly and helpful. I would definitely recommend this hotel and i will hopefully get chance to stay here again in the future.

Leisure Friends

8/10

Excellent

03 Sep 2019

Verified traveler

Everything is neat and tidy. Staff is friendly and helpful.
One thing I don't like it is no iron in the room.

Leisure Family

8/10

Excellent

30 Jul 2019

Verified traveler

Liked location and the food was alright . Service was very good and very friendly.

Business_and_leisure Partner

4/10

Poor

02 Apr 2019

Verified traveler

Whole place requires an update.
Breakfast luke warm.
Staff just walked into room without knocking.
Friend had his coins on bedside table stolen.

Leisure Friends

8/10

Excellent

21 Mar 2019

Verified traveler

Didnt find the spa as said on the property description, also front desk staff not that helpful, our prebooked airport shuttle was turned away and had to pay for additional taxi. Room was okay, the electric plugs were a hazard.otherwise pleasant stay.

Leisure Friends

10/10

Exceptional

17 Feb 2019

Verified traveler

Amazing location, quiet area. Great staff. Thankyou to Javad (night receptionist) for all of his help! We had a very early flight, he kept us company for over half an hour. We will definitely stay again thanks to Javad :)

Leisure Partner

6/10

Pleasant

10 Jan 2019

Verified traveler

To far from city center. Not a 4 stars hotel but more a 3 stars.

Leisure Friends

4/10

Poor

10 Jan 2019

J

Room provided on arrival was the smallest room I have ever seen in a hotel, room was also unclean, very dated and room/furniture looked very worn/tired. Reception, after much persuasion, offered us an alternative room, this was slightly bigger (could actually move in the room) but again not very clean, very dated and tired/worn. After notifying reception they said that there were no other rooms available and due to our booking with Expedia we were not able to cancel on the day, so could not have our money back and find another hotel. For our second night stay they provided a bigger room, but still the cleanliness and standard was the same as the other rooms. Other people at the hotel were also unhappy with rooms and were being moved to alternative rooms. Photos/descriptions on Expedia not accurate to reality. Breakfast has lots of options but quite average as to quality of food. Hotel is no where near a 4*, probably at best a 2*. Very disappointed.

4/10

Poor

04 Jan 2019

Verified traveler

Dont be fooled with pics

Rooms are not as good as they look on pictures. Cleaners do not fully clean your room. Old and tacky and mouldy shower. Always very hot in room - stuffy. The level is a 2 star hotel. Good location close to metro.

Family

10/10

Exceptional

18 Dec 2018

Itay

the best stay ever

The all stay was amazing.
the hotel locate not far from the center. threre are 2 metro station near the hotel (5 minutes walking).
the staff was welcoming. the answer to any question and help us find resurants, places and even taxi to the airport, allways with a smile (and even with some hebrew language).
the cleaning staff was pleasant and kind.
The food was very good (the lacho was amazing) and also the food at the humus bar and the staff were very good.
the room was big, worm and comfortable.

At our nest stay in budapest we will certainty stay at leonardo hotel.

Partner

8/10

Excellent

11 Dec 2018

mark

Good comfortable hotel

Comfortable stay facilities were great
Breakfast ok
Long walk to city centre but lots to do and see on the way. Would stay again.

Partner

8/10

Excellent

04 Dec 2018

Sam

Staff are very friendly and helpful, rooms are clean and the location is great with good routes to use public transport and local restaurants and a supermarket within walking distance. Great value for money.

8/10

Excellent

07 Nov 2018

V

Hotel is very clean and comfortable, and the staff is helpful and friendly. The machines in the exercise room need updating.

6/10

Pleasant

06 Nov 2018

Pradeepan

It was ok

It was just fine. Felt it was too small space. Literally I couldnt fit into the bathroom. Even the beds and mattress wasnt too comfortable. Hotel itself was nice so is their customer service. Breakfast was pretty good as well. For the price can consider..

8/10

Excellent

23 Oct 2018

Nihal

Nice & clean hotel overall but room layout & furniture made it unwieldy to move around & claustrophobic!!

Family

10/10

Exceptional

29 Aug 2018

Verified traveler

Lovely hotel in a quiet area

We spent 5 days over August bankholiday weekend at the Hotel. The 24hour check in was great as we had a flight delay and only arrived after midnight. The Hotel is in a quiet area but not too far from the city centre. There is a good shopping centre a 5 min walk away, a Holocaust Memorial centre less than 5mins away, as well as being 5 mins from the sight seeing bus route. The breakfast options are good. The rooms are comfortable and comes with all the usual comforts you expect. I would highly recommend this Hotel for anyone wanting a city break in Budapest.

8/10

Excellent

02 Aug 2018

Diane

Hotel located in quiet area, did not explore much of the immediate area as visiting family

10/10

Exceptional

17 Jul 2018

najmul

Best staff mr Javad \nTalibian

We went for the weekend and the hotel has a say access to everything in city centre. You can get a taxi for good price through hotel ordered by staff. Very nice park by hotel. Range of small bars and restaurants near hotel. Rooms are clean and hotel should be 5 star as it is very modern and has a very helpful profession staff who helped us and advised us every day . Who is Mr Javad talebian. And also his colleagues.

8/10

Excellent

04 Jul 2018

Kevin

Decent overall. Great staff. Small rooms.

We stayed in the \"Comfort Room\" for 3 nights. I promise you, that room is anything but comfortable. If you have even just one suitcase, you'll find that you have no room to maneuver in the room at all. The bathroom is the same way; crammed beyond belief. The shower is tiny (looks bigger in picture from the fisheye lens they used to take the picture). It was clean, but the room was so uncomfortably small that we had to ask to upgrade to the 'Superior Room', which was just as the same describes, superior to the first. At least double the size. Couch and coffee table included. Plenty of room to relax and breathe. The bathroom was much better, though the shower was unchanged in size and shape. This bathroom had a buddae, but we didn't know how nor want to use it.
The hotel breakfast isn't cheap, and was personally not worth it. The scrambled eggs were wet and mushy, but I was able to find enough food to fill my belly and be on my way. Didn't go back again for the breakfast though.
The area is okay. If you're looking to tour around Budapest, you'll be needing to take transit into and out of the city. We walked a lot which was fine, but some people won't be able to walk that much. Definitely look into walking distances and times if you're stayimg here and going into the city.
All of the staff were phenomenal. Helpful and kind beyond words!

All in all, I would stay here again, but only in the Superior Room. Good for the price.

Partner

6/10

Pleasant

28 Jun 2018

Verified traveler

Hotel needs a renevation

Definitely in need of a renevation, this tired looking hotel is fine for a very basic weekender who just wants somewhere to sleep.
Be warned, the walk to Budapest centre is quite a way from here.

4/10

Poor

21 May 2018

Verified traveler

Very small, dirty rooms

4/10

Poor

15 May 2018

Verified traveler

Dirty rooms, screaming for renovation. Prices are low, but that is no excuse for not cleaning properly the building and rooms. Do not recommend.

10/10

Exceptional

23 Apr 2018

Gillian

Team is excellent

8/10

Excellent

19 Mar 2018

Verified traveler

Nice hotel,good location

stay slightly spoilt by not getting my early morning alarm call

8/10

Excellent

16 Mar 2018

Gabi

nice hotel

I needed to stay close to Mupa,one of the biggest and nicest concert halls in Europe,so Leonardo hotel is one of the (few) options in the aria.It's a very decent hotel,very quiet neighborhood,some small restaurants and pubs around.

8/10

Excellent

09 Mar 2018

Malou

my stay

The hotel was great for my business meetings. The location was perfect.

8/10

Excellent

05 Feb 2018

Camille

Weekend solo in February

Overall fairly good. Good quality/price value.

10/10

Exceptional

03 Feb 2018

Hal

Leonardo Budapest

Great staff and service !

10/10

Exceptional

19 Nov 2017

Verified traveler

Good

Very good location helpful staff and nice hotel.

10/10

Exceptional

12 Nov 2017

Alanna

Pleased!

Thoroughly enjoyed it.
We discovered a lot of Budapest and so was very pleased with all the hotel offered.

Partner

6/10

Pleasant

23 Oct 2017

Hee Lam

OK for 1 or 2 nights.

Room was small and very warm, even when the window was opened or with AC on. We stayed only for 1 night because of an emergency, which was ok, but would not book for a long trip.

Family

6/10

Pleasant

21 Oct 2017

G

Uninspring hotel with little air conditioning

An uninspired hotel, that remind me of a 1970s state owned hotel, now move to the private sector. Rooms were clean and acceptable, although small and very hot. Location is quiet and ok, with easy access to the tram system.

4/10

Poor

21 Oct 2017

Verified traveler

Terrible room

Room was tiny....terrible mattress and pillows....bath and shower combo awful!

4/10

Poor

10 Oct 2017

traveller

Old and dingy

The hotel was old and the bathroom was very very small.

6/10

Pleasant

07 Oct 2017

Robert

AN AVERAGE HOTEL

The main problem was the lack of air in the rooms. The air con didn't work or was too noisy. The window opened slightly but the room was airless, and sleep was consequently poor. Room furnishings were positioned with no thought to the layout out of the room, thus making for a feeling of being cramped. Breakfast was ok - coffee poor and fresh fruit very poor.

4/10

Poor

29 Aug 2017

TAL

Disappointment

We ordered room for two adults and one child. We got small room that can only have two beds with no bed for rhe child. After an argument the hotel gave us a bigger room.
The regular room is very very small.
This is not a quality 4 stars hotel

Family

6/10

Pleasant

19 Aug 2017

ERNO

Less impressed since last year

We were return guests in Leonardo after staying here last year as well. But, we're not very impressed.
Upon check-in the receptionist nearly made me pay for the booking via credit card which HAS BEEN already paid on hotels.com - then he checked his screen again and realised I'm right and apologised.
The condition of the hotel hasn't changed much and it does need a refurbishment soon. Room 504 was missing a lamp cover on the wall, had broken kettle, and the toilet tank kept refilling itself non stop due to leakage (which was \"lovely\" to listen to all night). All these were mentioned upon our arrival to Front Desk who did just nothing else then a sticky note about them.
The room was not clean, marks on the wall, stains on the mirror and fingerprints on the wardrobe glasses. The room windows open widely (even no safety lock), but we could only leave them open 1 night when several bugs found their way into the property and the waste collection took place at 5.40am in front of the building too.
After having worked in hospitality myself in London was expecting that a returning guest would get some sort of reward for their loyalty like a discount, a free dinner in house or an upgrade, but neither of these were offered. Maybe introduce these in the future - just a feedback.
Housekeeping didn't refill any tea or coffee for our room during the 3 night stay.
Cable TV was included, wide range of channels.

Transportation links made it easy to get around Budapest from the hotel.

Family

4/10

Poor

14 Aug 2017

Verified traveler

Tried to make me pay for non-existent breakfast :/

Went to stay with my girlfriend. Budapest is a stunning city and one of the best I've ever been to, would highly recommend. This hotel however, I wouldn't recommend. We came during a heat wave therefore needed to stay cool during the night. The room itself was great - spacious, clean, quiet. BUT the air conditioning didn't work. Took us hours to get to sleep - when I went and told the lady at reception she didn't believe me. Had to complain even more and suggest she send someone up to check again. Security came and confirmed. We were then upgraded and have a new room with breakfast included. We finally had a working air conditioner finally but with one big problem - it constantly leaked water. The wardrobe was placed in an awkward area of the room and when looking for plugs it was easy to see why. The paint from the wall was falling off from all the leaking water - which was where a plug socket also was. The floor wasn't carpet, it was wood which made it very slippery with the leaking water. Finally, when I checked out I had to pay a city tax (which I knew about) but then the upgraded breakfast too. I told the gentleman it was supposed to be included and we didn't use it anyway. He then told me we signed to pay for it and when he showed me the signature it turned out to be neither mine nor my girlfriends as proven from our passports. After some time they finally didn't charge for breakfast but I am pretty disappointed with the service. Not a 4.5 star at all - not happy really

Partner

6/10

Pleasant

01 Aug 2017

tannu

cozy place walkable from old town

We booked this hotel after reaching the city late in the night. The experience was not at all bad!

6/10

Pleasant

19 Jul 2017

Farah

Needs improvement

This hotel had a good location and basic need for a short stay. The condition of the bathroom was not great no shower door the whole bathroom gets wet with every shower and an awful smell from the sewage overwhelm the room every night.

Partner

10/10

Exceptional

21 Jun 2017

Verified traveler

Short stay in Pest.

Dan in reception was great, very helpful and accommodating.

8/10

Excellent

30 May 2017

daniel

Perfect city trip place to stay

Amazing beds to return to for a nap and good nights rest following a long stroll through Budapest. One of the best beds I've ever slept on in s hotel!

8/10

Excellent

22 May 2017

sophie

Nice hotel, good location

We have a lovely stay while we were here and although we didn't spend much time in the hotel is was good when we were there. The only criticism we have is that there was not tea or coffee supplied in the room and our fridge did not work but there was a lovely coffee place across the road

4/10

Poor

24 Apr 2017

Charles Hollowa

I've stayed in nicer and cheaper 2* hotels

Awful awful Awful!! Rude staff, hotel was dirty and tired. I've stayed in better 2* hotels.

10/10

Exceptional

24 Apr 2017

Neil

Friendly and good value

Very impressed with the hotel's staff - friendly and helpful at all times - and with the value for money for the room and the breakfast. Room was a little small, but comfortable, very clean, and with enough room for clothes and suitcases.

Good links to cheap and efficient local public transport - it's possible to walk to the main tourist spots from the hotel, but probably around 45 minutes if strolling, so we used Metro and trams. I'd advise people to use the ferry for a view from the river of both Buda and Pest - the ferry boats are 'no frills' but were free with the local travelcard

Would recommend the hotel.

Partner

10/10

Exceptional

19 Mar 2017

Katie

Fantastic hotel in great location

Stayed here for 3 nights early march, the rooms are extremely spacious and comfortable. The hotel has a great location with lots of bars shops and restaurants within walking distance, close to public transport but we actually walked into the main part of town every day as it wasn't far at all, about a 20 minute walk to the gelert baths and central market, 40 minutes to the castle. Right by the river as well. Staff were very helpful and polite. Would recommend to anyone

8/10

Excellent

14 Mar 2017

Kai

Brief Stay - Perfect

I stayed in this hotel whilst attending a business event. It was clean, comfortable and was overall very satisfied.

8/10

Excellent

08 Mar 2017

John

Hotel very close to Transport links Metro & Trams

Budapest is great city to visit - Metro , Tram & Bus links.
BKK Transport office at Ferenc Liszt airport allowed purchase of single Ticket( covering MTB ) that one could use & validate over 30 day period.
Hungarian Tourist staff in Vorosmarty Square very helpful.

8/10

Excellent

26 Feb 2017

sharon

Great Base

Great base for exploring Budapest. Very helpful reception staff. Stayed in Comfort room which was fine , some would have missed coffee ! Food in Hummus Bar very good 😀

8/10

Excellent

30 Jan 2017

Verified traveler

lovely hotel, lovely staff, not best bed.

Loved the hotel and staff however was a little disappointed we had booked a double room and although we had a double bed we only had two single duvets which was never mentioned to us when we booked otherwise the hotel is lovely!

8/10

Excellent

21 Dec 2016

Verified traveler

Central and easy to get yo trams and metro

Great stay in a bustling city.
The hotel was close to the metro and trams so easy to get around.
The Hummus Bar in the hotel was good, good excellent and staff attentive.
No coffee or tea in the rooms which was x bit disappointing.

8/10

Excellent

10 Dec 2016

Verified traveler

Pleasant, comfortable hotel.

Great room, quiet and comfortable. Good restaurant with tasty food. Staff were helpful.

8/10

Excellent

27 Nov 2016

Verified traveler

Once got the hang if the trams easy to get around

Had a great time in Budapest food people great can't wait to go back.

6/10

Pleasant

14 Nov 2016

Mandy

Bad room condition infrastracture

The condition of the room was not that good. There shower have no shade so all water is getting out, also shower is folded due to bad condition of water infrastracture.
Also rooms are not isolated at all, so you can hear almost every single noise and can't sleep.

Partner

6/10

Pleasant

14 Nov 2016

visitor

Reasonable location, 2 star quality

We booked a comfort room. What we got resembles an old 2 star small old and not well maintained room, small outdated broken shower cabin, small towells, no cosmetics, etc. totally diffrent than what they advertise and show you in the photos. Only after we spent two nights and we complained and subject to availability we were upgraded to what they called 'a superior room'. Again, not what you would really expect from such category but a bit better then the first room we got. The hotel needs to undergo substaintial renovation before it can call itself a 4 star hotel.

8/10

Excellent

13 Nov 2016

Michael

Get What you pay for

Was an ok place. I heard other rooms were smaller. Shower was in tiny tub with no curtain so bath got really wet. Elevator worked, staff was friendly. Breakfast was not the greatest. On the morning I left 3 people apparently had their passport/purse stolen. There is a metro station a few blocks one direction, tram a few the other. Good places to eat all around. More of a local neighbor hood than tourist area, although, due to cost I think a lot of bus tours stay here.

Partner

6/10

Pleasant

21 Oct 2016

Tobias

Nice with a few flaws that I couldn't overlook

Took my girlfriend to this hotel for a surprise weekend. I booked us a double superior room but I wasn't expecting this hotel to be the Ritz.

When we arrived everything was nice until we got to the room and found the double room we have booked had 2 singles beds in it. Not a problem, I popped downstairs to ask if they could remedy this as I've worked in a hotel before and understand this can happen.

They sent someone up and he pushed the two beds together & left - I could have done that myself. So I pop down to reception, the staff on reception become ruder this time and tell me bluntly that they don't have any other rooms, they don't have any double duvets and there's nothing they can do so I should just go back to my room.

Shocked, I called Expedia but there was nothing they could do. We got in bed to hear the toilet leaking & refilling every 5 minutes. It wasn't great - luckily I know where the stop tap is so I turned the water off & went to bed.

The next day Expedia assured me that the staff would move our belongings to a new room that was in keeping with what we had booked. When we returned the desk staff member informed me nothing had been done & that I should have spoken to him first, when I told him I had tried to speak to the staff at the beginning - he said it doesn't matter, it was all a bit awkward.

Then he gave us a new room, this was nice clean and exactly what we wanted the first night. We only stayed 2 nights, but I wont be returning again.