Flexistay Tulsi Aparthotel

6/10

Pleasant

12 Jul 2026

Jade

Room was clean but very tired. Stayed following a gig, so was fine for that. Easy comms with staff and they were really friendly/helpful

Partner

8/10

Excellent

07 Jul 2026

David

QUick efficient check in. Simple clean room with a fan.

Self

4/10

Poor

02 Jul 2026

Olumide

I like the fact that the property was close to the supermarket, bus stops and restaurants, which made it quite unique. What I did not like, it had a small fan and no air conditioner, dirty towels, broken fan left in the hallways for days, quite unkempt. The on site host was very accommodating.

Self

6/10

Pleasant

29 Jun 2026

Ali

It's ok for the price

Self

8/10

Excellent

28 Jun 2026

Gerry

Very central. Room basic however was spacious and nice to have option of cooking etc

Self

2/10

Poor

27 Jun 2026

Cody

door handle was broken, pointed this out to owner. nothing was fixed.
toilet was also broken.
property not clean

Friends

4/10

Poor

21 Jun 2026

Harry

The room was in awful condition. Things practically hanging off. E.g Shower Head, TV etc. Expanding foam underneath toilet everywhere. Kettle in a hard to reach location. No indication of how you actually check into the building or actually enter said building.

Partner

8/10

Excellent

18 Jun 2026

Doris

My room was upgraded with much more space and cleaner environment. Host is helpful for moving my suitcase and change to the key with entrance bib.

Self

8/10

Excellent

18 Jun 2026

Amon

Decent place - cheap and cheerful, no frills but paid a good price for it and it was good for what I was here for, just a night's sleep

Self

6/10

Pleasant

10 Jun 2026

Doris

The Matt is comfortable for double room, but the cleaning must be improved especially for the carpet and kettle.

Self

10/10

Exceptional

09 Jun 2026

Seth

In the center of croydon. Lots of restaurants and shops around. No need for transportation

Self

6/10

Pleasant

07 Jun 2026

Doris

The location is very convenient connecting buses to East Croydon. Restaurants nearby are in variety of choices in different cuisines. Staff is helpful to move my luggage up to 2/F.

The worst is the window curtain cannot be opened and fixed so the sunlight cannot get in the room. Luckily I got my strap fixed the curtain. And because the ventilation is bad so there is unpleasant smell when you firstly entered the room.

The bathroom has no hooks to hang the towel which is not good to dry it up especially if you stay for more than one night.

The wardrobe hangers are too less too. You can’t hang more than one set of clothes and pants.

The kitchen is good but the pots are too old to cook, afraid of the chemical residue that causes cancer!

All in all, it’s a Three Star aparthotel, can’t complain too much with reasonable price.

Self

2/10

Poor

28 May 2026

Craig

Rooms were filthy. Won’t be staying again

6/10

Pleasant

26 May 2026

Moses

You get what you paid for!

Self

8/10

Excellent

30 Apr 2026

Obafemi

Great

4/10

Poor

09 Mar 2026

Derek

No, it lacked even a mug or glass to drink out of!

6/10

Pleasant

07 Feb 2026

Anu Krishnan

Room was good, staff was nice

8/10

Excellent

31 Jul 2025

Ashley

Clean and tidy, works well for short stay

8/10

Excellent

10 May 2025

vel

The area around the property not very clean

8/10

Excellent

21 Jan 2025

Anthony

Good accommodation expensive for the quality

I have already posted a review yesterday and would repeat that statement again.

Partner

6/10

Pleasant

13 Dec 2024

Ade

Okay place to stay, decent if you want somewhere cheap close to the town centre. Also convenient if you're walking ot taking public transport.

Don't get your hopes up on the mattress quality or the cabinets maintaining their structural integrity.

Overall 3/5 stars.

10/10

Exceptional

17 Nov 2024

Jessica

Brilliant as usual

Self

10/10

Exceptional

13 Nov 2024

Justina

Their hospitality

10/10

Exceptional

11 Nov 2024

Sarath-kumar

Best hotel

This is the Best hotel i never stayed like this wonderful hotel before.

Friends_and_family Friends

10/10

Exceptional

12 Jul 2024

Hollie

Enjoyable Trip!

It was a really nice place to stay! The kitchenette was a great added touch but there was no work desk as described!

Partner

4/10

Poor

08 Jul 2024

Shanti

On our first night's stay, we were awoken by someone trying to enter our room, turning a key repeatedly, me and my sister were terrified. When we reported this incident, we were told that a person 'broke in' to the hotel, looking for a room to sleep in because he had exams and if it happened again, police would be called, identified from the CCTV. It didn't happen again during the remainder of our stay but I do feel it should be mentioned.
We did need to cut our stay short and were refunded for the nights we didn't stay for.
Other than that, a convenient place to stay whilst we were waiting for our new flat to become available, really appreciated having a mini kitchen in the room. Fairly clean and well equipped.

Leisure Family

6/10

Pleasant

15 Mar 2024

Elli

This is a tired property, there was a hole in the floor covered by lino. Things broken and cracked. Yes, perfect location for ammeneties etc. But in room 1, do not stay. Things are rusty, shelves missing. Bed you can feel springs.

Business Self

6/10

Pleasant

24 Sep 2023

adria

Postcode take us to another property finally found the place no reception tock us about 20 minutes for someone to answer the buzzer . Then after call to get the room information were we where staying in. Once in we were happy very clean and spacious. Again we didnt know were to leave key upon leaving. Abit more communication is needed

Leisure Partner

4/10

Poor

10 Aug 2023

Arthur

The reception desk was not attended at any time during the stay. I was directed to the room by an intercom at the front door and put the key in a drop box on checkout. This gave me a feeling the property was not very secure.

Leisure Family

4/10

Poor

06 Aug 2023

Olufemi

There was no reception

Leisure

4/10

Poor

27 Jul 2023

Lee

Not great

This place has dirty, stained carpets. Wallpaper hanging off. Not a happy stay.

Business

10/10

Exceptional

30 Apr 2023

Petr

Nice hotel with a very strong wifi signal & a laundry room. Best part - the latter is free for guests.

Business Self

8/10

Excellent

24 Mar 2023

Peter

No brainer. Just choose this place.

I can’t understand why people spend the same amount of money to stay in a different hotel with no cooking facilities. This place might not be the Ritz but the money you can save because you can cook your own food instead of having to order in or eat out is great. Everything was clean and well maintained. I will be staying here again at some point.

Self

8/10

Excellent

04 Mar 2023

Ottavio

Good stay

Stuff very helpful and friendly
Good value for money , meets all the basic needs

Self

4/10

Poor

10 Feb 2023

Mizanur

Avoid unless you like living in a hovel

Very tired shoddy workmanship and for the price it was very bad! Should stay in Travelodge or a premier in..apart from towels and bedding the place was soo tired and looked like a council flat in disrepair. Very noisy and hollow partition walls! Never again as I couldn’t sleep

Business

6/10

Pleasant

28 Jul 2022

Zuzana

The receptionist was really nice soved any issues straight away. The room looked nothing like the one on the picture this place teally needs to fix up everything inside the room. Its ok for one night stay for a single person.

Business Self

8/10

Excellent

11 Jul 2022

jimbo

Good stay

The staff member was knowledge able and very helpful

Partner

2/10

Poor

05 Jul 2022

Verified traveler

Cockroaches in the bed and electricity that didnt work

Partner

2/10

Poor

28 Nov 2019

Verified traveler

Never again this hotel smells I didn’t get any sleep whatsoever

10/10

Exceptional

18 Nov 2019

Verified traveler

I would really recommend this hotel since it will meet your privacy standards. It will make you feel at home. I really liked the kitchenette. It was very helpful. Needless to say that the staff were really helpful and respectful. I would really want to send my thanks to Nandeeesh because of his assistance to me on my last day.

Business Self

4/10

Poor

14 Nov 2019

Warren

Dirty, moldy, dank (windows barely open)
Cleaning staff didn't do much in the 9 days we were there. If I didn't have to prepay, wouldn't have stayed there

Leisure Partner

6/10

Pleasant

20 Oct 2019

Verified traveler

Sort out check in ahead - like the Crystal Maze!

Interesting check-in. Couldn't work out how to get in once we were inside the building itself. There was a bank of six minisafes containing keys, each with a combination locks, to which we had no codes.
We weren't sent any instructions other than the hotels.com confirmation. On the reception desk was a OYO card telling us how much they cared about our satisfaction with a phone number to call. I rang it, asking how we accessed our room.
The gentleman I spoke to couldn't help. He needed a booking reference in a different format from that which I had. I asked if he could search for my booking by my surname. No he couldn't - only by arrival date or booking ref. So I asked him to search by arrival date. He did this - BUT HAD NO RECORD OF THE FLEXISTAY TULSI on OYO's system!!! How can this be possible?

Anyway, after 8 minutes getting nowhere, I noticed another number - a Flexistay number. The gentleman on the end of this was helpful and told me my room number and that it was unlocked with the keys inside. Sorted!

The room itself was OK. The floor could have done with a sweep. The road noise was terrible, despite double glazing. But there was a fridge cooker, iron, hairdryer, toaster, etc. The bed was comfortable enough and the room was a nice size.

Partner

10/10

Exceptional

29 Aug 2019

Marc

Would recommend

Good value for money property. Meets all the basic needs and despite its streetside location is relatively quite. Have stayed here a few times for short term needs.

Self

6/10

Pleasant

23 Aug 2019

Zoe

In happy stay

Hi I stayed at Tulsi aparthotel before and it was really nice so booked it again .stayed at the same aparthotel and in the same room with my partner and it was really nice for the first day. The second day was not so good as my partner was sitting on the wheelie chair and one of the wheels came off causing my partner to a fall off the chair and hit his head.then on the Sunday night I went to go in the desk cupboard and the screws came through the holes in the to hinge.Now this make us have second thoughts about staying in this place again. As you don't expect somewhere where customers are staying to be that poorly maintained

Partner

8/10

Excellent

30 Jul 2019

Wendy

Good.

Nice rooms. Noisy outside but you can't do much about that with it being in the town centre. 99% sure it's being used as a knocking shop though!

10/10

Exceptional

26 Jul 2019

Verified traveler

Good stay

Nice spacious room. Mattress could do with a change (lumpy). Bathroom really nice and a good bath. Good there is a fan in the room (room was HOT). Utensils all there. Free washing machine facilities.

10/10

Exceptional

15 Jul 2019

Kathryn

Fantastic option!

We loved this place! Spacious room and great kitchenette. Super close to metro and transit options. Such an easy commute so you can avoid expensive London prices. Good fish and chips restaurant and convenience store nearby. We will stay here again!

Partner

10/10

Exceptional

09 Jul 2019

Verified traveler

It's to much noise from the high street ! The room was clean and the man from the front desk very polite !

Business_and_leisure Self

10/10

Exceptional

19 Jun 2019

BETTY

Pleasant place to stay

I was amazed at how clean, organised Oyo Tulsi is. Rooms were as described. Well presented. I was able to use the kitchenette and nothing compares to a quiet, clean, serene well positioned apartment. Going places was as easy as 5 minutes. This is the place to stay when one is away from home.

8/10

Excellent

10 Jun 2019

audrey

Cupboard

Ok, it's a cupboard with a small window. Ok for just 1 night. The shower base overran with water because the water couldn't drain quick enough, so could flood. The Romainain Clearer, not too pleasant and pretends not to speak English - no good if you ask a question, but seems to understand when suits. The other Clearer is much more pleasant and helpful. Apart from that everything was fine and well.

6/10

Pleasant

25 May 2019

Sharon

High street Croydon

Didn’t see anyone from the apartments for check in or out! The bed was really creaky and tbh needs to be replaced, no plug for the bath and the shower head was placed in a ridiculous part of the bath

Family

10/10

Exceptional

24 May 2019

audrey

Shower me with riches

It was great, only the shower was too hot and couldn't get it to the right temperature to shower underneath. Great room.

8/10

Excellent

19 May 2019

John

Comfortable, clean staff very helpful.

10/10

Exceptional

07 May 2019

Gheorghe

Very nice

Partner

8/10

Excellent

05 May 2019

Verified traveler

Lovely peoperty, no communication with staff until i passed a man and gave him my key this morning, no probs at all lovely low key hotel x

Friends_and_family Family

4/10

Poor

30 Apr 2019

NA

I was given room number 1 and shower does not work . It will only be very cold to very hot water and sudden change of water temperature. When I reported this problem on first day through phone as no one is available on the property to talk to, I was promised it will be fixed but not happened Further noise of water dropping on to metal keep coming through out the night . It was not quiet any time during the night.

Business Self

8/10

Excellent

29 Apr 2019

John

Enjoyable

I found the accommodation clean and comfortable, a little noisy from the main road not to bad.the little kitchen and fridge is handy

8/10

Excellent

23 Apr 2019

Verified traveler

What I did not like is their shower. It has no control. Too hot and too cold. We were unable to set it to make it warm. All through our stay we couldn't get a stable setting for bathing, it's always too hot or cold.

Business_and_leisure Family

8/10

Excellent

09 Apr 2019

Terry

Very noisy

Partner

10/10

Exceptional

07 Apr 2019

Verified traveler

Nice and neat. Worth the money spent but it would bennice if breakfastis provided.

8/10

Excellent

24 Mar 2019

Elroy

Very happy with my stay here.

10/10

Exceptional

24 Mar 2019

Elroy

Perfect for a solo traveller such as myself.

Very accomodating staff. Room more than adequate.

Easy check in process.

10/10

Exceptional

07 Dec 2018

Tabitha

Wonderful, cosy hotel!

Perfect for what we needed the place for. Small but enough for us to enjoy our stay, cook and relax when we were in the hote. TV needs upgraded, as sound and picture quality poor too. Could have done with a good scrub but overall very clean minus little things that could be attended to easily. Not much sign of staff on welcome, pressed a door buzzer to be told my pin to collect my keys, sad not to be greeted :( but man who works there is pleasant and saw him somewhat through the weeks stay. Lovely area to stay in, busy throughout day and night but with the windows closed was fine. Lots of shops and restaurants near by, train within close proximity too. Definitely would recommend this hotel.

Partner

8/10

Excellent

11 Nov 2018

Verified traveler

Large and well equipped room

I enjoyed my stay here. The studio was very spacious and well equipped and there are a wealth of bus routes and train stations serving this area

10/10

Exceptional

11 Nov 2018

Segundo

It was good but metal bed too squiky

Partner

2/10

Poor

26 Oct 2018

Sivanandam

Very bad service. I booked with breakfast... nothing this hotel, it’s too bad and never clean and very bad room service 👎

10/10

Exceptional

17 Sep 2018

Alex

Good Stay! Would recommend!!

Room was great especially for the price wasn't expecting such high standards.

Partner

10/10

Exceptional

14 Sep 2018

Kathleen

V good location

Partner

10/10

Exceptional

15 Jul 2018

Gary

Booked for Eminem concert

Booked for an Eminem concert in Twickenham. Property is 10 minutes walk from Croydon station so was ideal.

Partner

10/10

Exceptional

08 Jun 2018

Verified traveler

spacious room, close to the train station and shops awesome

8/10

Excellent

02 Jun 2018

Elle

Basic but pleasant...No Complaints

Fairly clean apartments with easy access to local area at a great price. No complaints

8/10

Excellent

13 Apr 2018

Verified traveler

Good location

Good location for town centre, rooms spacious and tidy enough.
Only thing I would recommend to the hotel after staying here a few times is to upgrade the TVs.

10/10

Exceptional

07 Apr 2018

Marissa

I absolutely loved staying here . Love the fact you have the cooking facilities . You've also got use of laundry aswell

Family

8/10

Excellent

02 Apr 2018

PAVLINA

Room was cold even when we try to turn heater on max nothing has changed. Curtains was dirty and moldy. Very good location close to town,quite as well

10/10

Exceptional

25 Feb 2018

Jean charlys

Great place to stay I'll love to come back again there nice and quiet:)