Name: Coulsdon Manor and Golf Club
Address: Coulsdon Court Road, Coulsdon, CR5 2LL, GB

4/10

Poor

22 Jul 2026

Selena

Very friendly staff
Room needed tlc, window didn't shut, sunken floor outside bathroom, grime in bath & toilet, very few watchable channels on tv

10/10

Exceptional

17 Jul 2026

Georgina

Lovely hotel. great service, staff and food is great too. cannot fault - real value for money

Friends

6/10

Pleasant

13 Jul 2026

Mehtab

No recipe for parking, room could have been cleaner and WiFi was not very strong but staff were very friendly and helpful

10/10

Exceptional

12 Jul 2026

Richard

Staff were great, enjoyed the food and drink. Thanks

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Christine

It would be good to have knowledge of 24hr fee of £2.25 as opposed to free parking. Also my room all plugs were round, only one by mirror in room to charge phone. Not much of a problem though. Room very clean, bed extremely comfortable at the bar maybe more choice of O beersl would be nice.
I would definitely book again coz it was quiet and pleasant

Self

10/10

Exceptional

12 Jul 2026

Pasquale

Found all staff really helpful everyone we met greeted us with a smile. When i checked in to my room there was a fan on which was really thoughtful in the heatwave.

Business

10/10

Exceptional

09 Jul 2026

Luke

Booked for my colleague who said it is a lovely place!

8/10

Excellent

08 Jul 2026

Lynette

Hotel is a little dated but clean and quiet rooms. Plenty of car parking at an additional £2.50 which is a bargain.

Will stay again

Self

8/10

Excellent

25 Jun 2026

Marcus

I stayed here for one night whilst working nearby. The hotel is in a lovely location and is very quiet, there is a large car park too so no parking issues if you arrive late. Check in was very pleasant, the building is wonderfully grand although it could do with upgrading to modern standards.
My room (Kensington? 100 anyway) was a great size and actually had a proper desk for work and a kettle too. The bathroom was nice and modern and the bed large and comfortable.
Breakfast in the morning was decent and in a lovely setting with friendly service. Overall it was good value and I'd happily return.

Self

6/10

Pleasant

06 Jun 2026

Andrew

Lovely staff, good location. Very tired decor in the rooms. And sadly you hear alot of noise from other rooms.

Self

4/10

Poor

04 Jun 2026

Eleanor

I stayed here a few months ago and I had hoped it had improved, however if anything it was worse. The bathrooms are something out the 1970s, the bath was marked with limescale and in the first room I was given the bath plug was almost impossible to get out and the bath was chipped. In that room the window was stuck open about 20cm and despite the efforts of a maintenance man it would not close. I asked for another room and despite being told that the hotel was full one was magically found. The bath in that room was marginally better except the bath taps were stuck with limescale and I found it very difficult to turn on and off the cold tap. The room was cold with, I suspect, ill fitting windows. I went down to breakfast at 7.15 am and most of the croissants had been taken. The fruit salad had already been put into individual bowls which was unusual. There was a limited choice for continental breakfast - a few cereals and bread- but they did have a choice of a cooked breakfast which I didn't want. The said they had porridge but I guessed it was the individual ones from the supermarket ones with various flavours. They have started charging for parking which had to be done at a machine that was faulty. I was not the last to check in and I was cross that the first room was so awful. There are very few other hotels in the area and I would like to be able to go back at some point unless I can find an alternative. I do not accept it is a 3 star hotel.

Self

8/10

Excellent

02 Jun 2026

Alistair

Stayed here 15 years ago and the place looks the same. New features like the breakfast room are a good addition. Rooms are a bit dated but low noise levels and the food was very good.

Partner

6/10

Pleasant

24 May 2026

Lorraine

Lovely location but definitely in need of some upgrade. I had to change room as the TV was not working. The room they changed me to had a nice outlook over the golf course but once again, plug sockets are sparse and the socket next to the mirror is virtually unusable as it is too low so you cannot plug anything in. The bathroom was OK but the bath/shower had black mould around the sills. I stay here a lot but it is the location and not the hotel that makes me return which is such a shame

Self

10/10

Exceptional

22 May 2026

Sally

Lovely Staff.. Good buffet breakfast. Get there early and lots of choice. Clean. Well stocked bar. Beautiful grounds.

Friends_and_family Family

8/10

Excellent

19 May 2026

Kay

Very comfortable stay in pleasant surroundings. Staff helpful

10/10

Exceptional

18 May 2026

Jtinder

I stay regular for business, excellent value for money, spacious rooms, helpful staff and good breakfast and evening meal.

8/10

Excellent

15 May 2026

Catherine

Very helpful arranging early breakfast.

Self

8/10

Excellent

15 May 2026

John

Dated but reasonable for price. Clean room upgraded recommend because of ensuite. Breakfast was upgrade at extra cost but was reasonably good quality

Self

2/10

Poor

15 May 2026

John

Overpriced, rundown.

4/10

Poor

07 May 2026

Suzanne

Very out dated and not well maintained. Lovely staff

Partner

8/10

Excellent

29 Apr 2026

Kathryn

Clean room for the night. Staff were lovely.

Partner

10/10

Exceptional

27 Apr 2026

Robert

Room was clean and sheets fresh. Had a great sleep and woke up feeling refreshed. I liked the peace and quiet. I think it’s good value for money and I found the staff very helpful.

8/10

Excellent

26 Apr 2026

Carole

Room and bathroom were exceptional sizes, bed very comfortable, breakfast was well worth paying the extra for. We would definately stay at Coulsdon manor again

Partner

10/10

Exceptional

23 Apr 2026

Paul

The hotel has a lovely surrounding golf course giving lovely views all around.

Staff were very helpful and friendly.

Thank you.

Self

10/10

Exceptional

20 Apr 2026

Sally

Staff at the hotel are fantastic always helpful and on hand day and night
The hotel is in need of some TLC but I wouldn't go anywhere else
Food good
Easy parking

Self

6/10

Pleasant

18 Apr 2026

Karen

This hotel needs a complete renovation, wall are paper thin you can hear everything from the room next door, bathrooms need to be updated, the outside also needs a good a paint, property is very dated.

Breakfast was great.
Didn’t have any other meals here so can’t comment on the food.

Bar staff very nice.

Self

8/10

Excellent

16 Apr 2026

Steven

Clean room but very dated. In need of some uplift and repair. Bed and shower pressure good. Amenities good. Breakfast minimal but plenty.
Worthy of its 3 star status.

Self

8/10

Excellent

16 Apr 2026

Debbie

A very pleasant alternative to the usual budget options, being renovated which is good. Restaurant is reasonably priced and the food excellent. Generally most enjoyable. Staff very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Richard

Friendly staff, nice breakfast, quiet this time at night

Friends_and_family Friends

8/10

Excellent

09 Apr 2026

Freddie

Good value for money in a nice location

Partner

8/10

Excellent

27 Mar 2026

Steve

The room I stayed in was clean and decent bed linen towels ect but the furnishings were out of date and very tired
I never ate breakfast so I can not comment on this and the Bar menu was very limited
The food however was always hot and cooked well

Self

10/10

Exceptional

25 Mar 2026

Audrey

Reception staff were excellent , friendly and helpful, made me feel welcome and booked a taxi which was so helpful.

8/10

Excellent

11 Mar 2026

Catherine

Love this place. Friendly staff. Easy to park. Good food and bar. I just wish they would deep clean the bathrooms.

Self

10/10

Exceptional

10 Mar 2026

Stephanie

Lovely clean room with bath, excellent quality furniture and furnishings, friendly staff, beautiful surroundings

Partner

10/10

Exceptional

09 Mar 2026

Petcu

Plenty of parking, amazing surroundings, per friendly, big rooms, excellent food.

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Alison

Parking was easy
We do not appreciate dogs in the restaurant when we were having breakfast. Does that not contravene food hygiene?

Partner

4/10

Poor

01 Mar 2026

Anne

Tired hotel.
Breakfast served late and cold.
Party noise/music heard throughout hotel late at night.

Friends

10/10

Exceptional

26 Feb 2026

Jtinder

Great staff, spacious room, quiet, nice surroundings , lovely breakfast and evening meal.

Self

8/10

Excellent

22 Feb 2026

Melanie

Clean and comfortable.

10/10

Exceptional

15 Feb 2026

Lynda

Room very clean and comfy. Very friendly professional staff. I left my coat in the wardrobe and was sent a lovely reply to my email assuring me it was safe behind the reception waiting to be collected. Couldn’t ask for more.

Friends_and_family Friends

6/10

Pleasant

11 Feb 2026

Scott

Very dated for the price.

Business

6/10

Pleasant

08 Feb 2026

Tina

The hotel is in a nice setting but really could do with a make over our room was very tired
Staff very polite
Unfortunately there was a wedding on and the music didn’t stop till midnight could have done with a room bit further away

Partner

4/10

Poor

27 Jan 2026

Graham

Polite, smiling reception staff greeted upon arrival.

General decor of hotel in public areas dated and tired which was emphasised in room.
Scruffy with damaged paintwork and wallpaper. Worn carpet.
Bathroom; toilet seat not fixed so swivelled with deep dark stains in bottom of bowl! Basin taps barely overhung basin so difficult to rinse hands or fill kettle etc.

Availability of 13amp power outlets limited as occupied or close to floor not allowing cable exit from plug. Old style 5amp sockets were still available but not suitable for modern needs for charging phones, watches, toothbrushes etc.
Receptionist barely helpful and upon enquiry to breakfast opening time and availability of menu, simply stated 10:00 and gestured to table opposite outside dining room. Upon the table was a covered plate with 2 croissants plus 1 desert dish containing fruit salad. Peeking inside room there was table with basic tea & coffee supplies etc. Declined to accept waiter’s offer as £10 indicated poor standard, value and little choice.

Overall; tired 2 star standards grossly overpriced for £80 inc. small charge to allow cancellation.

Having been brought up and lived in area for 25 years and attended Coulsdon Manor on many occasions for various reasons; from golf to wedding receptions I thought this visit from Devon would bring back some pleasant memories.

No, and I won’t be visiting again.

Partner

10/10

Exceptional

24 Jan 2026

Sally

Accommodating and great staff

Friends_and_family Family

4/10

Poor

05 Jan 2026

Lorraine

Arrived late afternoon and the check in was just ok. I have stayed here many times and the Reception staff have always been so friendly and professional. This gentleman clearly was not bothered at all.
The room was absolutely freezing and the radiator was only just warm. There was another heater that I managed to plug in and pull closer to the bed to warm up the bed sheets. I have never stayed in a colder room.

The plug by the mirror is positioned too low to plug in any straighteners or device you may want to use which renders it useless!!!

Business

6/10

Pleasant

02 Jan 2026

Diane

Room extremely cold when arrived.
Needs updating
Beds and pillows uncomfortable
Staff very polite

Partner

8/10

Excellent

01 Jan 2026

Steven

The room was clean and staff friendly and helpful.

Partner

8/10

Excellent

28 Dec 2025

Roger

Rooms where spacious, and warm.
Slightly outdated and need work however the bath in the room was fabulous. Shower had good pressure. We did not have the breakfast, but had pizza and snacks at the bar when we checked in.

Business_and_leisure Family

6/10

Pleasant

28 Dec 2025

Samantha

Room was supposedly the upgraded room but ceiling was peeling in bathroom. Grouting missing from door tinted.. crying in bedroom had large damp stained patch and the furniture was old and dated by not in a historic way.

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Luke

Good stay; hotel could do with some work to revamp and improve

Partner

8/10

Excellent

17 Dec 2025

Dr Tracey

Lovely stay

Business

10/10

Exceptional

16 Dec 2025

Jtinder

Excellent room, spacious and comfortable bed. Lovely surroundings and enjoyable evening meal, with a variety of options. The staff are amazing especially reception. Look forward to my next stay.

10/10

Exceptional

07 Dec 2025

Richard

Lots of Breakfast, friendly Staff

Friends_and_family Friends

10/10

Exceptional

26 Nov 2025

HELEN

Lovely welcoming team and overall vibe. Warm and comfortable.

Self

10/10

Exceptional

17 Nov 2025

Grace

We did not have breakfast but the room was large and airy, beautifully laid out and wonderfully quiet

8/10

Excellent

16 Nov 2025

Richard

Staff friendly

Friends_and_family Friends

8/10

Excellent

10 Oct 2025

Daniel

Stay was good, rooms a bit dated.

Business

10/10

Exceptional

03 Oct 2025

Christina

Nice, helpful staff.

Friends_and_family Friends

10/10

Exceptional

19 Sep 2025

Sally

Staff fantastic

Leisure

10/10

Exceptional

19 Sep 2025

Sally

The staff are fantastic and very helpful ... The Coulston is my go to hotel when I visit London ... So sad when there isn't a room available for me .... And I love the fact that I can bring my dog ... Thank you everyone at the Coulsdon

Leisure Pet

6/10

Pleasant

17 Sep 2025

J

Fair

Staff great good value place a bit dated

Business

6/10

Pleasant

14 Sep 2025

Jayne

Ok

Lovely hotel with such potential just needs upgrading as things are a little tired

Partner

10/10

Exceptional

27 Aug 2025

Stephen

Very friendly & relaxed .

10/10

Exceptional

21 Aug 2025

Robert

Lovely room, food was also lovely

Business

8/10

Excellent

17 Aug 2025

Janet

Very good meal at a sensible price

Leisure Partner

6/10

Pleasant

13 Aug 2025

LYNN

Breakfast was fair, but pastries ran out quickly.
Bathroom door caught on tiles.
Tap top came off.
Decor was once lovely, but in need of redoing.
Would consider staying again if I knew that the hotel had been redecorated.

Leisure Family

6/10

Pleasant

31 Jul 2025

Verified traveler

Average property

Stay was okay, loud party downstairs went to late, tried to contact the property several times with no response to arrange an early check in, shower had poor water pressure.

Friends_and_family Friends

6/10

Pleasant

30 Jul 2025

Gillian

Food was good. Room was a little tired. Needs updating. Area around hotel is lovely with the golf course.

Business_and_leisure Partner

8/10

Excellent

26 Jul 2025

Clare

This property is delightful... the manor house is exactly that, a converted manor house with a golf course. The grounds are stunning! The staff is some of the friendliest & most helpful I have EVER experienced. The food was fresh and well prepared. The property is clean. The only let down is that the guest rooms are \"tired\"... they are still in the 1990s... however, they are clean (mattress was great), towels are large & clean... but the room was tired... which is why I sat outside with the bar/restaurant and enjoyed the amazing outdoors.. with that being said, I will be back next year... the staff made me feel like family.. the room was safe, clean and comfortable...

Leisure Self

6/10

Pleasant

20 Jul 2025

Andrew

Needs tlc

Bed was ok rest of room looked in need of upgrade. Breakfast wasmt worth the £10, cooked food was cold as hotplates not on. Lacked quality all round really. Next week they are hosting a fawlty towers weekend they wont have to change much

Partner

10/10

Exceptional

19 Jul 2025

Wendy

The staff are lovely and helpful .
Beautiful grounds .
Spacious, clean room with tea/ coffee facilities.

Partner

6/10

Pleasant

13 Jul 2025

Sarah

There is no air conditioning, fridge and the tv options were poor. When we opened the window the top of the window was black and cob webs. Bath tub wasnt clean and needs updating.

The bed was comfortable and the view was lovely.

Leisure Partner

6/10

Pleasant

07 Jul 2025

Wynn

Describing this property as tired would be generous...'Knackered' might be more appropriate. Dirty windows, mould around bath, loads of unattended minor damage, cheap plastic badly-fitting loo seat, creaky floors etc. Needs a major overhaul.
On the bright side, staff were polite and helpful and breakfast was decent.

4/10

Poor

07 Jul 2025

David

Shower not working. I was offered to shower in the players changing room!!!
Kettle plug didn’t reach the power socket
Although I was offered a £30.00 refund a full refund would have been more appropriate

Business

10/10

Exceptional

04 Jul 2025

Edwin

Great place to stay at

8/10

Excellent

04 Jul 2025

Luke

Our Go-To hotel when in the area

Attending a funeral in the area. Good overnight stay nearby.

Partner

2/10

Poor

02 Jul 2025

Lisa

Awful room 105

Awful Stay – Would Not Recommend

I checked in and immediately asked to move rooms due to the poor condition. I was told I was given this room because I paid the cheapest rate — £76, which is far Awful Stay – Would Not Recommend

I checked in and immediately asked to move rooms due to the poor condition. I was told I was given this room because I paid the cheapest rate — £76, which is far from cheap for what I received.

The room was unacceptable: there was mould in the bathroom and around the windows, and something unidentifiable (and disgusting) smeared on the mirror. I didn’t feel comfortable enough to get into the bed — I slept on top of the covers after being bitten.

This was one of the worst hotel experiences I’ve had. I have photos to back all of this up. Completely unacceptable.
cheap for what I received.

The room was unacceptable: there was mould in the bathroom and around the windows, and something unidentifiable (and disgusting) smeared on the mirror. I didn’t feel comfortable enough to get into the bed — I slept on top of the covers after being bitten.

This was one of the worst hotel experiences I’ve had. I have photos to back all of this up. However the website will not allow me to load. Completely unacceptable.

Self

10/10

Exceptional

23 Jun 2025

Karen

Lovely hotel. Spectacular surroundings which added to the enjoyment

Friends_and_family Family

4/10

Poor

22 Jun 2025

Carolyn

Very dated rooms with most of the plugs unconventional and consequently unable to use charger for phone near to bed ..had to plug into one of very few sockets with Uk plug on other side of the room !
No air con and rooms and bathroom as dated as you could possibly imagine
Couldn’t turn hot tap off and bath took forever to empty !
Rock hard pillows ..
What more could one ask for with ridiculously high prices to boot
Sadly no other hotels in vicinity to do chose from ..otherwise think they’d be struggling

Leisure Self

4/10

Poor

15 Jun 2025

Amanda

Stayed in better.

Beautiful manor but rooms are basic, furniture is old, noisy and out of character. No water pressure in shower. Could do with a refurb!
Bed was comfy!

Partner

6/10

Pleasant

11 Jun 2025

KAREN

Colsdon Manor

Hotel was generally ok staff friendly and helpful. Room was in need of some maintenance bathroom door had two inches of paint peeling and there was some on one of the cellings that could be tied up.
Restraunt was very clean well set out for breakfast .food was varied and the cooked help you self was hot and nice

10/10

Exceptional

10 Jun 2025

John

On route to Maidstone visiting friends in Coulsdon. This is a beautiful old world hotel on a smashing golf course.

Partner

10/10

Exceptional

09 Jun 2025

Meurig

On a Golf Course

Leisure Partner

4/10

Poor

07 Jun 2025

Andrew

Very tired, nice bar and patio though
Beware what room you have if there is a party on as music thumping til late.
Staff pleasant but won’t be returning anytime soon…..

Leisure Partner

10/10

Exceptional

07 Jun 2025

AYM

Nice quaint hotel.

Leisure Family_with_children

4/10

Poor

06 Jun 2025

Leslie John

No bottled water in rooms.
Toilet would not flush properly.
Cob webs.
Staff not really bothered about the customers.
I wont recommended it to anyone...

Business

2/10

Poor

31 May 2025

LISA

This hotel was the worst ive ever stayed in , its a beutiful building until you get into your room ! It was filthy dead bugs everywhere and broken furniture . We checked out a day early as we couldnt bare it

Partner

6/10

Pleasant

29 May 2025

Stephanie

A very soft and squishy bed. 😩

The bed was so uncomfortable we didn’t really get any sleep. Otherwise the room was ok, good size, nice views, basic necessities, had a hairdryer and iron which is nice.
There was a party on in the bar and unfortunately our room window was right above the entrance so we could hear their music at midnight. Luckily it wasn’t later when it finished.

Partner

8/10

Excellent

11 May 2025

Donovan

Very friendly and helpful staff. Clean room with view over links and good breakfast. Room could do with a bit of love - aging furniture and faded curtains, but room overall adequate. Difficult to get to sleep because of a very loud party downstairs til midnight but it was a Saturday...

Leisure Family

4/10

Poor

07 May 2025

Joyce

Smell urine on the bed where I slept.
Teas & coffees were warm. It would have been nice to have proper hot water out of the machine.

Leisure Partner

10/10

Exceptional

07 May 2025

David

Nice place with very pleasant and helpful staff….with the benefit of a golf course. The rooms are a little tired and could do with a refurb but for the price it’s a very reasonable stop over.

Business_and_leisure Self

10/10

Exceptional

26 Apr 2025

Daniel

Great gardens and outdoor spaces nice bar

Business Self

10/10

Exceptional

24 Apr 2025

Jtinder

Short Stay

Great location, spacious room and excellent staff.

Business Self

10/10

Exceptional

24 Mar 2025

Paddy

Reception were great 10/10
Room very dated. Bathroom could absolutely do with updating, the curtain rail was broken which made the room look shabby, grounds kept better than the actual rooms.
Bar and waiting staff were great 10/10

Partner

6/10

Pleasant

22 Mar 2025

Robert

So where do I start… our room was £60 that bit was good. Checking in was good also. Took about 20 minutes to find someone to take our order from bar. Not good! Then when we settled down to bed - TV didn’t work. I mean it did work for 5 mins then the signal dropped and TV turned itself off. Thank heavens for my son’s iPad we could watch something instead! To be honest though the place was nice and quiet and facilities great especially breakfast. Would stay again assuming there is more staff next time and we get a working TV :)

Leisure Family

6/10

Pleasant

16 Mar 2025

Carolyn

The property was / is conveniently placed for me to visit my family who live nearby
The grounds are lovely and the drive up to the place very nice
However the property needs a SERIOUS modernisation if they wasn’t people to stay here in the future
The rooms are as basic as can be with ancient bathrooms that are seriously lacking in SO many ways
So long as you just want to sleep here and get out it’s fine

Leisure Self

8/10

Excellent

24 Feb 2025

John

Friendly and helpful staff. Clean, warm and tidy. Easy to park

6/10

Pleasant

19 Feb 2025

Mark

Needs Updating

I stay here as it's close to my office in Croydon, and the Hilton is too expensive, and the Aerodrome is awful. However, it really needs a bit of an update. The room was cold, despite the radiator being on full, the bathroom was freezing, the bathroom door sticks - it's been like that for years - there was only one biscuit, and the wi-fi is terrible. I know it's not a 5 star hotel, and I do like it, but it's about the details.

Business

6/10

Pleasant

04 Feb 2025

Sandeep

good

Leisure Partner

10/10

Exceptional

29 Jan 2025

Jtinder

Short Trip