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ibis London Sutton Point

London · United Kingdom

8 Sutton Plaza Sutton Ct Road SuttonView location

8.6/10Excellent623 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.2/108.2
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis London Sutton Point

The ibis London Sutton Point is perfectly located in the heart of Sutton, Surrey. Designed with comfort and enjoyment at its heart, guests can enjoy new Plaza concept bedrooms, which have been considerately designed by FGMF architects.

With everything you need to enjoy a comfortable stay, you are sure to feel at home from the moment you arrive. Guests are also welcome to relax in Charlie s Corner, a cosy yet sophisticated spot perfect for enjoying a morning coffee or craft beer and music in the evening.

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With a stay at ibis London Sutton Point in Sutton (Sutton Central), you'll be 12 minutes by car from Surrey Hills. This hotel is 11.8 mi (19 km) from Buckingham Palace and 12.1 mi (19.4 km) from London Eye.

Make yourself at home in one of the 99 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided weekly.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 10 to 10 for adults, and GBP 7.75 to 7.75 for children
    • Self parking fee: GBP 15 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Polish

    French

Nearby attractions

Surrey Hills 10.4 km / 6.5 mi
Chessington World of Adventures 11.7 km / 7.3 mi
Clapham Common 12.8 km / 8 mi
Hampton Court 13.8 km / 8.6 mi
River Thames 14.6 km / 9.1 mi
Richmond Park 15.4 km / 9.6 mi
O2 Academy Brixton 16.1 km / 10 mi
Box Hill 16.1 km / 10 mi
Stamford Bridge Stadium 16.5 km / 10.2 mi
Battersea Power Station 16.9 km / 10.5 mi
Sloane Square 17.8 km / 11 mi
Hampton Court Palace 17.9 km / 11.1 mi
Victoria Station Travel Information Centre 18 km / 11.2 mi
Olympia Events 18.5 km / 11.5 mi
Twickenham Stadium 18.5 km / 11.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 99
  • Number of floors (main building): 3
  • Family rooms
  • Accessible rooms: 5
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
Show 26 more facilities & services
  • Room serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Bicycle storageExtra charge
  • ConciergeExtra charge
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • TV lounge
  • Game roomExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Snacks
  • LGTBIQ friendly
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • Single-Use Plastic Free
  • FitnessExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 19 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable1 photo

    ibis London Sutton Point

    FAMILY ROOM STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    ibis London Sutton Point

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    ibis London Sutton Point

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    ibis London Sutton Point

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    ibis London Sutton Point

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    ibis London Sutton Point

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    ibis London Sutton Point

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    ibis London Sutton Point

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    ibis London Sutton Point

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    ibis London Sutton Point

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    ibis London Sutton Point

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    ibis London Sutton Point

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    ibis London Sutton Point

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    ibis London Sutton Point

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    ibis London Sutton Point

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    ibis London Sutton Point

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    ibis London Sutton Point

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable10 photos

    ibis London Sutton Point

    DOUBLE Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    ibis London Sutton Point

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    ibis London Sutton Point

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 27 m²TWN.ST
    TWIN STANDARDPhoto unavailable8 photos

    ibis London Sutton Point

    TWIN STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    ibis London Sutton Point

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    ibis London Sutton Point

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    ibis London Sutton Point

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    ibis London Sutton Point

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    ibis London Sutton Point

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis London Sutton Point

8.6
Excellent
623 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Sehar
Clean and safe
Partner
10/10
Exceptional
17 Jul 2026
James
The hotel is ideally located just a couple of minutes walk from the train station and very easy to find. The room I had was spacious and comfortable, very quiet and made for a good night's sleep. Although there was a mix up on check in (I was allocated a twin instead of the double I'd booked) I want to highlight how speedily the hotel reception made a change for me when I let them know - despite their reservation system not having recorded my booking from Hotels.com correctly! Exactly what I needed and I'd happily stay again!
Self
10/10
Exceptional
13 Jul 2026
Michelle
Fantastic hotel, really central for shops and restaurants and nearby the train station to get to wimbledon. Parking was straight forward and reasonable. Hotel very clean and comfortable
Partner
10/10
Exceptional
13 Jul 2026
Lisa
Stayed here for Wimbledon championships. Great room, very clean, very comfortable bed. Nice breakfast. Friendly and efficient check in. Would stay here again.
Partner
10/10
Exceptional
12 Jul 2026
Emma
Clean modern room. Bathroom needs 2 bath sheets and a hand towel - had 1 bathsheet, 1 standard towel only. Hand/body wash and shampoo supplied. Tea/coffee facilities but only given 2 breakfast teabags which isn’t adequate for more than a one night stay and very tiny cups. Comfy beds with extra pillows, nice wooden floor that made the room feel clean. Adequate charging points with standard socket and usb ports.

Limited menu but great food at the bar with decent portions. Didn’t have breakfast as it was £17 per head!! Brought porridge pots with me to have in the room instead.

Excellent location for restaurants and shops in Sutton and a 5 minute walk to the station. Parking available onsite for an additional charge.
Friends_and_family Friends
8/10
Excellent
05 Jul 2026
Jenny
Good location. Stayed here for Wimbledon as train is direct from station which is next to the hotel. Large room, comfortable beds.
Friends_and_family Family
8/10
Excellent
03 Jul 2026
David
Handy location. Simple clean rooms. Helpful staff
Partner
10/10
Exceptional
02 Jul 2026
Louise
Reaaly nice stay, good breakfast and a comfortable room. Very convenient for Sutton railway station and our visit to Wimbledon tennis championships. Only one negative- net curtain in bedroom was rather dirty at the hem.
Partner
10/10
Exceptional
01 Jul 2026
Muhammed
Not all room had fridges
Self
10/10
Exceptional
24 Jun 2026
Jonathan
Property needs some regular maintenance
Self
10/10
Exceptional
15 Jun 2026
Jon
Stay was good.
4/10
Poor
15 Jun 2026
Ron
Air con not working, window doesn’t open at all , room was so hot
Partner
6/10
Pleasant
13 Jun 2026
Jolene
Clean and new but basic. No iron in the room, and then I had to iron on the bed when I got an iron from reception. No drawers, only thee hangers and nowhere that was well thought out to get ready. Terrible lighting.
Breakfast was basic. And hardly any staff to be found. I have food allergies and struggled to find anyone on my last day to ask for gluten free toast.

Feels like this hotel has just been chucked up as quickly as possible and on a tight budget. Would have expected a bit more from ibis.
Self
6/10
Pleasant
31 May 2026
Lucy
Friendly staff, comfy bed, and a convenient location. It was good enough for one night, where all we needed was somewhere to sleep. I wouldn't stay here for a longer break.

The room was dark and stuffy, cigarette smoke entered the room via the ventilation during the night which was unacceptable. The towels were thin and only one per guest, and no hand towel. There was no shelf or soap dispenser in the shower, so you had to put bottles on the floor. No biscuits. We didn't have breakfast or try the bar/restaurant.

On site parking at £15 for 24hrs was convenient, if a little expensive. No barriers so not super secure, but it felt relatively safe.
Partner
10/10
Exceptional
22 May 2026
Daniel
Every thing was lovely! Nice staff and clean room.
Parking was easy also
Self
10/10
Exceptional
22 May 2026
Darren
Really comfortable stay and perfectly located for all that was going on. Staff were friendly and knowledgeable. I would have liked the bar to actually be more of a bar, it felt too cafe like for me.
Business
6/10
Pleasant
21 May 2026
Kevan
Bathroom had a sewage smell and we had a great view of a wall 3 meters away. Food was passable. You get what you pay for.
Partner
6/10
Pleasant
18 May 2026
Rachel
Basic of basic hotels, want to charge you for extra anything including pillows but provide you with a messily lumpy thing to sleep with which is absolutely insane.
10/10
Exceptional
18 May 2026
Meshari
Rooms are clean and comfortable
Self
8/10
Excellent
14 May 2026
Damian
Breakfast did the job. I was satisfied. Sausage was tasty.
Self
2/10
Poor
07 May 2026
Joe
Arrived to find no phone in the room, which would have been nice to arrange an important wake up call the following morning.

Compounding the issue was that my Alexa alarm clock couldn’t be connected to WiFi for an important alarm the next morning owing to the way in which you connected to the hotel’s internet.staff didn’t have any solutions as to how to fix this and seemed nonplussed.

Despite hotel literature saying you can set an alarm on the tv, you can’t.

All of this resulted in me making someone elsewhere wake up early to call me.

Overall, the hotel room was clean, if a bit dusty. The front doors of the hotel were very unclean, which doesn’t look good as far as first impressions are concerned.

I’m glad I brought my own pillows because they were less than average.

The bed was extremely hard, even though they provided a mattress topper as standard.

Self
6/10
Pleasant
15 Apr 2026
Darreth
I was completely sad that my very 1st room when i arrived had condensation building on the windows which had puddles of water from it dripping from the windows and grew mold in the room on the curtains 😢. The second room we had the air
2/10
Poor
13 Apr 2026
Natalia Cristina
Staff awfully rude and reckless. Hotel is nice, not the best clean but acceptable. Television wouldn't work english chanels.
Business
10/10
Exceptional
12 Apr 2026
S
Clean, spacious. Good breakfast.
Every staff member really helpful and warm.
Partner
10/10
Exceptional
31 Mar 2026
Ann
Friendly staff , comfortable bed. Would have preferred an extra hand towel not just a bath towel . Good breakfast. Convenient location
10/10
Exceptional
25 Mar 2026
rubina
Well located with wonderful & helpful staff
Partner
10/10
Exceptional
23 Mar 2026
Ann
Friendly helpful staff
Very comfortable bed
Would appreciate a shelf in the shower to put toiletries in , you have to put everything on the floor ! Also a small hand towel in addition to a bath towel would be handy .
Partner
10/10
Exceptional
21 Mar 2026
Paul
Great place!
10/10
Exceptional
18 Mar 2026
Ann
Very friendly staff , very comfortable bed . Lovely breakfast . Good location
Self
10/10
Exceptional
14 Mar 2026
Brendan
Good hotel
Self
10/10
Exceptional
09 Mar 2026
Mayowa
Room was clean, love the simple yet functional layout.
10/10
Exceptional
04 Mar 2026
Brendan
Clean room, good location
Business
10/10
Exceptional
03 Mar 2026
Alan
ALL WAS GOOD
10/10
Exceptional
27 Feb 2026
Paul
Perfect, love it
6/10
Pleasant
24 Feb 2026
Thomas
The big let down was the breakfast everything was Luke warm, I came down shortly after it had started so I was really disappointed
8/10
Excellent
22 Feb 2026
David
Modern minimalist hotel centrally located, with comfortable rooms. Good breakfast. Friendly staff. Will stay again when back in Sutton
Partner
8/10
Excellent
22 Feb 2026
Kahlil
Price,and the room
6/10
Pleasant
18 Feb 2026
Kit Sum Jessica
Staff have been helpful and patient.
Amenities :- just basic needs provided in the room. It’s a convenient location with paid parking at rear. Linens can be dated but overall quite clean. No slippers provided.
8/10
Excellent
17 Feb 2026
Albert
The staff was so professional!
Partner
10/10
Exceptional
11 Feb 2026
Nicola rose
Lovely staff, clean and safe
Business
10/10
Exceptional
04 Feb 2026
Muriel
The room was very nice very happy thank you
8/10
Excellent
30 Jan 2026
Daniel
The room was clean and the staff were excellent. PArking was simple.
Business
10/10
Exceptional
28 Jan 2026
Sharon
The room was clean. The staff were really helpful and kind
Self
10/10
Exceptional
24 Jan 2026
Heather
Yes
Partner
10/10
Exceptional
23 Jan 2026
David
Perfect
Leisure Self
10/10
Exceptional
22 Jan 2026
Claudia
The room is well cleaned, the breakfast was great and the location as well
10/10
Exceptional
21 Jan 2026
David
Great
Leisure
8/10
Excellent
18 Jan 2026
Hannah
Lady on reception was lovely. Very welcoming.

Room was good. Good size and modern.

Walk in shower which was good better than over the bath.

Only thing which could have done with a small fridge for my drink and a little shelf in the shower for my products.

Other than that the stay was good and I’d recommended
Self
10/10
Exceptional
28 Dec 2025
Andrew
Staff very helpful to my mum
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Grant
Exactly what i needed. No fuss just clean tidy simple room with everything i needed. Staff great.
Business
10/10
Exceptional
19 Dec 2025
Claire
Quick overnight stay but very enjoyable. The hotel had everything we needed, spotless room and really comfy bed. The check in was really efficient too with a wonderfully warm welcome
From Clarence
Friends_and_family Family
8/10
Excellent
18 Dec 2025
nigel
Good staff clean room
10/10
Exceptional
15 Dec 2025
Mark
Good rooms modern better than standard premier inn/holiday inn
10/10
Exceptional
15 Dec 2025
Julie
Hotel modern, clean and warm. Lovely helpful staff. Family room well set out with room for 'stuff'. Great bathroom.
Friends_and_family Family
8/10
Excellent
14 Dec 2025
Christine
Room was clean and staff was very helpful like all the visits beforehand
10/10
Exceptional
10 Dec 2025
Anna
The room was modern, spacious and had everything I needed. The bar area was nice and everywhere was spotlessly clean. The reception staff were absolutely lovely, and couldn't be more helpful, especially Sophie. There was a good choice of food at breakfast. The barman was perfectly polite, but I got the impression from the two nights I was staying there that he really didn't want to be there. :-( Overall, this was a great stay.
4/10
Poor
09 Dec 2025
Paloma
fenêtre de
6/10
Pleasant
06 Dec 2025
David
Generally clean room however, noticed bloodstains tucked away on bedding. Evidence sheets were probably not changed.
Leisure Self
10/10
Exceptional
05 Dec 2025
Rachel
Spotless, comfortable and modern
10/10
Exceptional
02 Dec 2025
jon
Excellent all round
Business
8/10
Excellent
24 Nov 2025
Nathan
Bar staff was rude clearly not interested in serving customers. Nice vibe to the place however surly staff and poor value for money on food let it down
Leisure Friends
8/10
Excellent
21 Nov 2025
Brendan
Air conditioning was difficult to operate and the heating had been turned off, had to ask for it to be turned back on.
Business
8/10
Excellent
19 Nov 2025
Sophia
The sinks where blocked
2/10
Poor
16 Nov 2025
Tah
Cold room , no staff to check in waited 20mins. No greeting no explanation of anything.
8/10
Excellent
02 Nov 2025
David
Very well situated to Sutton town centre and shops. Hotel is good overall and when we had an issue re towel refreshment hotel staff fixed this issue quickly. Will stay again
Partner
10/10
Exceptional
28 Oct 2025
Jason
Great room great staff that’s all u need
Self
10/10
Exceptional
28 Oct 2025
Shian
Great location clean room. Nice not over crowded and cute little restaurant bar situation. Breakfast was yummy too
10/10
Exceptional
26 Oct 2025
Paula
The room had everything you needed - it was clean, functional, had a good mattress, extra pillows and extra thick soft white towels.
Business_and_leisure Self
8/10
Excellent
15 Oct 2025
Hoi
Friendly staffs, very good and clean hotel room,
Partner
6/10
Pleasant
13 Oct 2025
Joanna
Very convenient location for the train station. The room was clean when we arrived except for a plastic bottle left in the recycling bin. On the second day after the cleaner had come an old teabag (not ours) was left behind on the floor which was rather unpleasant. The corridors and room had a musty smell on arrival - opening the window of the room helped clear this but the windows in the corridors were always shut when we walked through so seems like these could be opened more to help with ventilation. Our key card was deactivated well in advance of checkout time - it was inconvenient to have to go back to the front desk to get new cards to pick up our luggage after breakfast on our last day. No apologies from the staff for the inconvenience caused by this policy.
Leisure Partner
8/10
Excellent
12 Oct 2025
SALMAN AHMAD
Overall it was a good experience. I would just say that the quality of rooms have slightly downgraded from last time e.g. the bathroom door handle was broken, cigarette smell in the hallway etc.
Leisure Partner
10/10
Exceptional
09 Oct 2025
Hon Yin
No counter towels
Friends_and_family Friends
8/10
Excellent
08 Oct 2025
Jontavia
the early check in is a bit pricey (i didn’t do it) and the bathroom could have been a bit cleaner, the room was stuffy as well, but overall the staff was kind, make sure you have your own water bottle for self-serve water. and the location is pretty legit for Sutton.
Business_and_leisure Self
6/10
Pleasant
03 Oct 2025
Patricia
The floor isn’t clean and wasn’t mopped and noise from the AC
Leisure Self
10/10
Exceptional
02 Oct 2025
Sebastian
Good breakfast, nice rooms, and nice staff.
Friends_and_family Family
4/10
Poor
28 Sep 2025
Richie
Comfortable and fairly clean. Breakfast was below standard (coffee machine drinks tasted awful). Bathroom was poorly designed, with the cold/hot tap lever operating in reverse, and no shelf for toiletries in the shower (pump handle bottles above sink)
Business
10/10
Exceptional
25 Sep 2025
Steven
Very friendly and efficient check in. Everything very clean and a spacious, comfortable room. No complaints
Business Self
8/10
Excellent
22 Sep 2025
Kit Yuk
In general it is clean and very convenient to take public transit, to eat or to shop But there is no shelf to put shampoo or soap inside the shower stall, very strange and inconvenient.
Leisure Self
10/10
Exceptional
14 Sep 2025
Chris
Great location. Great team at reception. Room was exactly as described. Clean. Simple and did the trick for a quick one night stay.
Partner
10/10
Exceptional
03 Sep 2025
Steven

Nice Modern Comfortable Hotel, Great Location

Great hotel in a good location. Modern spacious room, clean spacious bathroom. Breakfast was OK with the usual breakfast choice for a budget hotel. One of my pet hates however is the fact that they don't serve fresh juice at breakfast (this is happening more and more at many hotels not just this one). It was watered down orange squash which is awful. Penny pinching in my opinion but otherwise a very pleasant stay.
Business
8/10
Excellent
31 Aug 2025
Sanjula

Convenient place to stay

It’s a nice place to stay. I needed to be close to my daughters place and this was definite convenient but the surrounding area was even more convenient with the Times Square near by and so many variety of stores and restaurants. Also the Sutton station is so close and the bus to Heathrow was a few mins away as well.
Self
10/10
Exceptional
31 Aug 2025
Muammer
The entire staff were very helpful. Special thanks to Clarence at the reception desk. We spent 2 nights at the hotel. We noticed a problem with the bedside table lamps. Clarence tried to fix the problem with table lamps but he could not. He immediately moved us to another room in the hotel and we are grateful to him. The room was very clean. Really liked the underground parking facility. The staff at the breakfast room were also very polite and helpful.
2/10
Poor
30 Aug 2025
Gaz

Reception staff was under the influence of drugs

The hotel smelled like cannabis on the 3rd floor i raised this with the staff and nothing was done about it so i checked out a day early as i could not stand the smell of the cannabis.
The staff did nothing about the smell as in my opinion the mixed race lady on reception has red blood shot eyes and looked like she was under the influence of cannabis so in my opinion this is hence why she did not investigate as to who was smoking the cannabis
Business
10/10
Exceptional
16 Aug 2025
Darren
Was great stay just some mess bathroom wall not sure what is other then that was nice
Self
10/10
Exceptional
04 Aug 2025
janine

Fab hotel

Always stay here fab !!
Partner
8/10
Excellent
04 Aug 2025
Stuart
Handy for train station. Safe, functional stay , would use again
Business Self
8/10
Excellent
02 Aug 2025
rikako
very good
Business_and_leisure Self
10/10
Exceptional
30 Jul 2025
Melissa

Lovely stay

It was a lovely stay. Staff were kind and the room was comfy. Nothing to fuss about. Looking forward to do it again when in town. Great proximity to town centre and transport.
Friends_and_family Family
8/10
Excellent
30 Jul 2025
Chinedu
They should consider providing a mini fridge in the rooms as well as having covered closets.
6/10
Pleasant
30 Jul 2025
Helen

great room, improve the food

The room was clean and comfortable. I booked half board but there was some confusion as to what half board meant when i checked in.
when I went down for my evening meal i waited at the bar 10 minutes and there were no staff so I had to poke my head round the kitchen door to get someone to serve me. I ordered the lasagne which was no better than a cheap microwave meal from a supermarket. very disappointing. I would stay again for convenience for work but would eat out instead
8/10
Excellent
22 Jul 2025
Zaheer
It was good for the price, room and hotel is clean but the rooms were small
Leisure Partner
4/10
Poor
21 Jul 2025
s

Perfectly adequate

It's fine. The rooms are new and great. The service a bit so so, hotel has a 'policy' (without explanation of why) of insisting on photo ID, but in the UK there's no obligation to carry any form of ID, and after persisting they did check me in validating my payment details to my booking. The latter seemed reasonable, no idea why they just could have said, if you can't we'll need to check your payment details match up.
Self
10/10
Exceptional
17 Jul 2025
Christopher

Value and quality

Great hotel in a really convenient location to access London at a good price.
Business
10/10
Exceptional
14 Jul 2025
Emma

Great Location, Modern & Clean

Stayed for a Wimbledon weekend. Booked online. Reception happy to change our room to twin when we arrived. Very friendly staff. Pizza in the restaurant was excellent. Clean modern industrial style room. 2 minute walk to the station. On sight limited parking which is payable on arrival via an app.
Friends_and_family Friends
10/10
Exceptional
13 Jul 2025
Steve
Room was clean and modern
Relaxed atmosphere, staff friendly and helpful.
Leisure Family
10/10
Exceptional
12 Jul 2025
Michelle

I enjoy staying at Adagio/Ibis

Ibis is a nice hotel. It is clean and comfortable. No noise. The breakfast is really good. Staff are polite and helpful. If you need to find somewhere to park the reception will help you. I enjoy staying at the Adagio/Ibis.
Business Self
10/10
Exceptional
10 Jul 2025
Andrew

Brilliant

Stayed here whilst going to Wimbledon. The staff went above and beyond to help us with taxi’s and restaurants. The reception staff couldn’t have been more kind and friendly. Wouldn’t hesitate to stay here again.
Friends_and_family Friends
4/10
Poor
09 Jul 2025
Alexzandra
The rooms and property lack basic amenities that you would find at any other hotel: no refrigerator or ice buckets in the room, no ice machines, no phone to call the front desk.

In addition, the restaurant manager wouldn’t provide me with utensils to eat in my room. He stated that he could only provide utensils if I were ordering room service. Terrible customer service to a paying guest staying over a week!
Business Self
8/10
Excellent
08 Jul 2025
Joshua
Not the best, not the worst
Leisure Self
4/10
Poor
08 Jul 2025
Verified traveler
Aircon is contstantly operating due to no windows in the rooms to open, woke up with a sore throat. Also the shower tray did not soak away and seems to be blocked.
Business

Location & surroundings

ibis London Sutton Point
8 Sutton Plaza Sutton Ct Road Sutton, London, United Kingdom

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ibis London Sutton Point

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