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Flexistay Aparthotel Sutton

London · United Kingdom

Camborne Rd, 23View location

8.0/10Excellent364 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort8.0/108.0
Condition7.8/107.8
Location8.0/108.0
Neighborhood8.8/108.8
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Flexistay Aparthotel Sutton

Enjoy garden views at Flexistay Aparthotel Sutton, offering complimentary Wi-Fi and a daily self-serve breakfast (7:00 AM - 10:00 AM). This aparthotel provides express check-out, laundry facilities, and limited on-site parking. Each of the 18 guestrooms features private bathrooms with rainfall showerheads, hair dryers, desks, and electric kettles.

Digital programming and daily housekeeping are also provided. Located in Sutton, you'll be conveniently close to Clapham Common (8. 2 mi) and Chessington World of Adventures (8. 4 mi), making this a practical base for exploring the area.

Read more about this hotelShow less

With a stay at Flexistay Aparthotel Sutton in Sutton, you'll be 8.2 mi (13.2 km) from Clapham Common and 8.4 mi (13.5 km) from Chessington World of Adventures. This guesthouse is 9.4 mi (15.1 km) from River Thames and 10.5 mi (16.9 km) from Stamford Bridge Stadium.

Make yourself at home in one of the 18 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Featured amenities include express check-out and laundry facilities. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No front desk Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's breakfast is self-serve with 24-hour access to breakfast items.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Surrey Hills 11 km / 6.9 mi
Hampton Court 12.9 km / 8 mi
Clapham Common 13.2 km / 8.2 mi
Chessington World of Adventures 13.5 km / 8.4 mi
Richmond Park 14.1 km / 8.7 mi
Crystal Palace Park 14.9 km / 9.3 mi
River Thames 15.1 km / 9.4 mi
Battersea Park 16.4 km / 10.2 mi
Stamford Bridge Stadium 16.9 km / 10.5 mi
Battersea Power Station 17.3 km / 10.7 mi
Hampton Court Palace 17.8 km / 11.1 mi
Eventim Apollo 18 km / 11.2 mi
Sloane Square 18.2 km / 11.3 mi
The Oval 18.2 km / 11.3 mi
Victoria Station Travel Information Centre 18.5 km / 11.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 18
  • aparthotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 15 more facilities & services
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Secure parking
  • Laundry service
  • 24-hour security
  • Smoke detector
  • Shop
  • Garden
  • Newspapers
  • Luggage room
  • Non-smoking area
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Flexistay Aparthotel Sutton

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Flexistay Aparthotel Sutton

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Flexistay Aparthotel Sutton

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Flexistay Aparthotel Sutton

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 12 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable4 photos

    Flexistay Aparthotel Sutton

    DOUBLE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • TV
    • Shower
    • Bathroom: 1
    • Housekeeping
    • Smoke detector
    • Desk
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Flexistay Aparthotel Sutton

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Flexistay Aparthotel Sutton

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Flexistay Aparthotel Sutton

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Flexistay Aparthotel Sutton

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Flexistay Aparthotel Sutton

8.0
Excellent
364 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
8.0 /10
Neighborhood
8.8 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
28 Jul 2026
David
I was greeted by an extremely helpful member of staff who checked me in and showed me to my room.

The room was clean and comfortable, with a small ensuite.

The biggest problem was soundproofing, or lack of. The people in room 18 decided to have a loud party at 10pm, an hour later I had to ask then to turn the volume down; another guest appeared at the same time with similar demands. Later, other noisy guests arrived. Earplugs are essential if you don't want to be disturbed.

\"Breakfast\" was rather disappointing, which was just a fridge filled with stodgy bread, bacon and eggs; the idea was to cook it yourself if you wanted to eat.
4/10
Poor
26 Jul 2026
Nicholas
Overall disappointing.
Good location for our needs. Room, bathroom and communal areas were clean and bed comfortable. However the room stank of cigarettes, the TV reception was poor, so unable to watch many channels and there was no water overnight in our room. In the morning the shower was powerful enough, but the water was lukewarm at best.
8/10
Excellent
20 Jul 2026
Natalie
Yes great parking bays, breakfast available even though not a much choice as a previous visit very limited.
8/10
Excellent
28 Jun 2026
Steven
Clean room…. Parking available
Partner
10/10
Exceptional
25 Jun 2026
Saurabh
Nice clean decent place
Friends_and_family Family
2/10
Poor
21 Jun 2026
Rhia
More of a hostel feel than hotel… no true reception area, we were greeted by, potentially, the cleaner? The room was nothing special, incredibly basic. The oven was broken. The shower unit was filthy.
Overall, considering what was advertised we were severely under impressed.
Partner
8/10
Excellent
06 Jun 2026
Frederick
Excellent in every way except for some minor niggles eg not sure about noise insulation as could faintly hear TV in another room until 1am. Otherwise excellent and already booked to stay again
8/10
Excellent
05 Jun 2026
Joshua
Nothing to discuss
Self
8/10
Excellent
23 Apr 2026
Frederick
Excellent stay. Very helpful staff. Room clean and bed comfortable. Some minor points for room 17 at top back of house
10/10
Exceptional
22 Apr 2026
Nerissa
M
4/10
Poor
18 Apr 2026
Mohammad Mudesar
Breakfast is a fridge with eggs and bread. My room had a creaky ceiling so whenever someone above me walked, you could hear everything! Train was going by my room window. Not the best stay. Defo not going back.
Self
8/10
Excellent
11 Apr 2026
Amruta
Great accomodation but cleanliness in common areas could be improved
Self
10/10
Exceptional
07 Apr 2026
Muhammed
Surprisingly very clean. A bit noisy with people. Especially early in the morning.
8/10
Excellent
24 Mar 2026
Craig
Shops was not far away as well with the station too, few web on the wall and staff was polite and friendly
Self
10/10
Exceptional
05 Mar 2026
John
I've marked 4 in respect of cleanliness.
Our room was clean but I marked down because of the kitchen. The manager Joe is constantly it but it is a communal kitchen and is often left dirty by other guests, despite the notices asking them to keep clean when they use.
Joe works tirelessly trying to keep the facilities of the premises in good condition.
Parking is available for about 4 cars on a first come first served basis.
Partner
10/10
Exceptional
18 Feb 2026
Pan Pan
good service
Self
6/10
Pleasant
13 Feb 2026
Safiah
Communication is poor.. I informed them that I will be checking in late and gave them the time that I will be arriving but I was not given check in instructions in time.The property has no reception accept for a lone caretaker.
Advert says parking is free but there’s only enough for 6 cars .Parking along the street is strictly permit holder only between 8am -6:30pm. So if you have to park on the street you need to make sure you move your car before 8am…

no reception.
Self
4/10
Poor
09 Feb 2026
Joanna
I checked in and left straight away. The room was very basic and too bright and I did not feel it was a very safe environment. The man who gave me the card for access to the room could hardly speak English and I could hear a baby crying the few minutes I was in the room. I went there as I needed some quiet time to do some paperwork and unfortunately this didn’t work out. I will go to the premier inn in future which is a much nicer place and about the same price.
Business_and_leisure Self
6/10
Pleasant
15 Dec 2025
Nazareno
Its okay as a cheap location to sleep.
Leisure Family_with_children
8/10
Excellent
23 Nov 2025
Jonathan
Easy access with key card that gave access to the room and building. Shared kitchen had basic supplies and breakfast which was an added extra. Room also had a simple kitchenette with fridge. Bed very comfortable. Only criticism was room was very warm.
Partner
6/10
Pleasant
19 Oct 2025
Eileen
It wasn't at all like your photos it wasn't an apartment it was a room that felt like a hostel
Friends_and_family Family
6/10
Pleasant
15 Oct 2025
Sarah
Gaining entry to the property wasn’t as expected, needed code which I had to request once there in the dark. Parking was ok but limited. Room was clean but basic, mattress not comfortable
Business
8/10
Excellent
12 Oct 2025
Jacqueline
Check in was fairly straight forward. Individual onsite who allocated a card door key which allows you entry to main door and individual room. Room was clean andt there was a small kitchen area with fridge and two hob cooker. Bed was clean and confortable. Only issue was the noise of the plumbing. Shops are not nearby so be aware if you are planning to visit. Nice location and very quiet. I would certainly return.
Partner
8/10
Excellent
07 Oct 2025
Dean
The apartment was clean and tidy and the staff we met were friendly we only booked for one night and as far as the room was concerned all was good. The stay itself was ok but our only issue was the do it yourself breakfast as you needed to cook the food yourself in a well equipped kitchen but deciding we didn't want to cook opted for cereal but there was none to be found which was dissapointing.
Partner
8/10
Excellent
05 Oct 2025
Lorraine
Stay was ok the shower head wouldn’t stay up and every time the taps was was used the screeching comes from pipes even if others in rooms upstairs use tap it’s awful apart from that all was good
Partner
10/10
Exceptional
28 Sep 2025
Ahmed
The hospitality was indeed pleasant, and the staff was very cooperative.
Friends_and_family Friends
8/10
Excellent
11 Sep 2025
Elizabeth
Lights over bed in Room 9 need attention- they are flickering. But a very quiet venue and friendly supervisor.Everything was there and thoughtfully organised.
Thank you!
Self
10/10
Exceptional
29 Aug 2025
Ernest
Clean room , free parking and free kitchen
Business Partner
4/10
Poor
07 Jul 2025
Roy

Hotel or HMO? Avoid.

Expected a value for money no frills room. Room was basic, but spacious, clean and comfortable. However, it felt like there were several long term residents and felt like a hostel or HMO. Two fridges given over to them, a third fridge for short term stays. The whoke kitchen was dirty and scruffy, and the fridge for guests diy breakfast not the cleanest. Eggs, bacon, milk, an inch of apple juice and spread. All the bread was wholemeal. Not recommended.
Partner
6/10
Pleasant
05 Jul 2025
Michelle
Needs improvement.
Self
8/10
Excellent
04 Jun 2025
Karl

Clean room and good price.

This hotel was cheap and cheerful. The room was clean as was the bathroom. The bed was comfy and check in was nice and easy with friendly hotel staff. We used the free parking outside the front of the hotel where there were numerous spots available.
I would happily stay here again in the future.
Business
10/10
Exceptional
17 Apr 2025
Marie
excellent all round. good value for money.
Leisure Partner
4/10
Poor
31 Mar 2025
Mark
Glad we only had to stay one night,beds very uncomfortable,very hot in room even with window open & fan on ,kitchen only had 1 fork that I could see although wasn’t somewhere I would use to cook in,seemed more like a half way house for many different kinds of people
Friends_and_family Friends
2/10
Poor
27 Feb 2025
MRS L D

Immigrant hotel?

Warning! I am surprised that Hotels.com can offer their customers accommodation in a property like this. We decided to leave within 15 minutes. Manager difficult to communicate
Partner
10/10
Exceptional
09 Feb 2025
Ella
Amazing staff. Very friendly
Leisure Partner
8/10
Excellent
30 Dec 2024
Tad
Didn’t like the communal kitchen. The equipment (electric kettle and toaster) were really dirty.
2/10
Poor
16 Dec 2024
daniel
Nothing like the description
Walked straight out and booked a hotel instead
Absolutely disgusting
Leisure Family
6/10
Pleasant
15 Dec 2024
Marcus
Ok for a quick stay- carpets could be cleaned in room and tea and coffee topped up. Sheets could be turned over. Mmmm
Business
10/10
Exceptional
08 Dec 2024
Verified traveler

Good location. Very bad bed.

A clean and tidy room freshly painted. Kettle in the room. Bed was and old sprung mattress that bent in half and springs stuck in your back. Completely knackered. Comfy bed is basic essential.

No check in information/instructions provide. No reception.

Bathroom was fairly modern but shower was leaking and floor peeling off. Very bad stench as water backed up in sink and drain blocked.

Common room and kitchen available to share if you want to make food. Central location 10 mins to train/town. Friendly helpful staff.
Partner
6/10
Pleasant
05 Dec 2024
JASON

OK for one night

very basic but quite clean and comfortable. Used it for one night literally just to get my head down while travelling between different work places. Wouldn't want to stay for any length of time due to the social housing residents making it quite noisy and they didn't seem to keep the kitchen that tidy.
Self
8/10
Excellent
12 Nov 2024
Valentin
For pur Stay was very good, so can I Say It is a good place to sleep.
Friends_and_family Friends
10/10
Exceptional
30 Sep 2024
Verified traveler
I have stayed in flexistay brand hotels before so i arrived expecting a high quality of standards.
I wasn't disaloointed! fast modern self check inn. Very well equopped rOOM and ensuite. The shower was the best ive ever had in a hotel highly recommend a stay herr
Business
8/10
Excellent
24 Sep 2024
MS
Inside the room was clean and there was Tea making facilities in the room, which was very good.

The cook yourself complimentary breakfast was good.
Business_and_leisure Family
2/10
Poor
24 Sep 2024
SIMON
Rooms were not great , most of the bulbs not working, water pressure low, kitchen not up to scratch, loads of noise , stressful stay not value for money
Partner
4/10
Poor
19 Sep 2024
S
We had not tried an aparthotel until now. Despite the signs around the building to keep the noise down, some of the residents did not. I slept well but my wife did not.
Parking was a problem as it is only limited on the forecourt. The road has parking restrictions immediately outside which meant that we had to be out by 8am. You could park further away beyond the restrictions but I did not want to leave the car too far away.
The bedroom and en suite were in good condition and the shower was spacious and everything was clean.
Breakfast was a bit limited but bacon, eggs, bread and cornflakes provided.
Partner
8/10
Excellent
18 Sep 2024
Zain
Excellent property and brilliant for a short stay. Very easy process to check in and check out. Limited parking on site which meant I had to park on the streets a little walk away from the place. Luckily, it was a weekend which meant I was able to park on the permit holders bay otherwise, I would've been stuck. There was a student party happening close by which meant loud music was being played. Also, the kitchen was closed at 10pm and we arrived late so had to eat the food cold as we did not have access to a microwave.
Business_and_leisure Partner
6/10
Pleasant
09 Sep 2024
Diana
The soundproofing between the room above ant ours was nonexistent so we slept badly. Not satisfactory.
Leisure Partner
4/10
Poor
06 Sep 2024
Stuart
Unfortunately guests with children running around up and down the corridor caused me to leave early. I believe the hotel has a few long stay guests which in my opinion doesn’t mix with travelers looking for a good night’s rest.
Self
6/10
Pleasant
28 Aug 2024
kamal
Large clean rooms with big comfortable double beds clean bedding and towels excellent shower and firm desks for work and kitchen available for self service breakfast all day
Leisure Self
4/10
Poor
05 Aug 2024
Creative By
we booked for two nights so we could sleep in the next day but the cleaners had their phone on max volume while we were trying to sleep.
Business Partner
8/10
Excellent
29 Jul 2024
Kin Ying Ada
Overall is good, I just have limited time to explore more of the accommodation
10/10
Exceptional
27 Jul 2024
Sebastian
The price is okay considering how much hotels in the area are charging. The family room was a good size. There wasn't much in the fridge to cook breakfast, and somebody took my water bottle. But overall, I'd recommend it if you want to stay in the area and don't want to pay a fortune.
Leisure Family
8/10
Excellent
19 Jul 2024
Matheepan
Excellent staff, Joe is very helpful.
Leisure Family
10/10
Exceptional
07 Jul 2024
Abimbola
Very nice place to stay and a walking distance to Sutton train station and buses to Modern station.Also Sutton high street with shops and 3 grocery stores and restaurants close by.
Leisure Self
10/10
Exceptional
07 May 2024
Loretta

Great service. Comfortable room. All necessities.

Joe the Manager provided great service to us. Rugs could have used a shampooing. Kitchen walls could have used repainting as there were splatter stains from prior use.

Communal kitchen for free breakfast was on your own to cook or make. Bread for toast; butter; jam; milk; cereal; apple juice; orange juice; bacon and eggs. Kitchen dishes and cookware provided.

Communal sitting area for eating or resting to watch TV; listen to music or read.

Change of towels on request and no maid service.

But, everything else was fine. The monorail train noise went from about 7:00 a.m. till 11:00 p.m. at night, but lasted maybe less than 5 seconds and the sound was pretty light and didn't bother us much.
Friends_and_family Family
6/10
Pleasant
02 May 2024
Verified traveler

Very average

Very average as expected for this price locally. The thermostat for the shower hot water was not working but the onsite team managed to fix it.
Message to the hotel about check-in left prior to check-in was not timely responded - we were in the mid of our stay when the response was received.
Friends_and_family Family
8/10
Excellent
01 May 2024
Paul

Average guest house bavking onto railway.

This is a budget hotel at best and suited my needs. The rear rooms all back onto a busy railway line.
Roons were clean and functional, with a dropbox to collect the electronic room key.
Breakfast is self help in the kitchen and fridge well stocked with bread, bacon, eggs and orange juice etc.
All in it did what it said on the tin.
Business
10/10
Exceptional
21 Apr 2024
Md Iftekharul
Excellent
10/10
Exceptional
18 Apr 2024
James

You can be sutton this is a great find

Easy entry and only 10 min walk from Town Centre. Spacious room with lovely bathroom and shower
Self
8/10
Excellent
08 Apr 2024
Jamie
Cheap and cheerful, as you'd expect for the price. Check in was easy, staff were polite and helpful, and the facilities were basic, but clean and functional.
Partner
8/10
Excellent
05 Apr 2024
Ronald
Clean and comfortable
Self
6/10
Pleasant
30 Mar 2024
Ammarah
Average stay
Leisure Partner
10/10
Exceptional
25 Mar 2024
Hannah

Great VFM

Great staff great VFM
6/10
Pleasant
22 Mar 2024
Colin
Next to Railway lines
Leisure Self
10/10
Exceptional
07 Mar 2024
Christopher
Check in was a little unorthodox but other than that perfect: near Sutton station, decent-sized room and very comfortable!
Leisure Self
10/10
Exceptional
29 Feb 2024
Hannah

Great value nice friendly staff

A great find we stop here a lot
Business
8/10
Excellent
14 Feb 2024
mark

Hotel

The hotel was in middle of housing estate about 15 minutes walk from train station and town center

The rooms are big and the bathroom was excellent size and bed was comfortable
Self
2/10
Poor
14 Feb 2024
Paul
We were unable to find the email confirmations despite searching my email or over 1.6 hours on a busy London commuter train
We request a refund
Leisure Partner
10/10
Exceptional
13 Feb 2024
martin
Good stay spacious room good facilities
Friends_and_family Friends
10/10
Exceptional
11 Feb 2024
Brian
Friendly staff, clean room, a good nights sleep and a short walk to the high st.
Ticked all the boxes.
8/10
Excellent
07 Feb 2024
John

Sutton Stay

Most impressed and pleasantly surprised. Little tired decor but all really ok and no problems. Location was great and parking very good.
Business Partner
10/10
Exceptional
07 Feb 2024
sumayya
Nice and clean
Business
4/10
Poor
05 Feb 2024
Tammy

Very basic pictures look better

You get what you pay for very basic, beds very uncomfortable, lots of limesalea in bathroom, very basic TV blinds need renewing it was more of a hostel vibe than hotel or apart hotel
Partner
6/10
Pleasant
27 Dec 2023
Luke
“Aparthotel” is the brand of this range of properties and I wouldn’t say it describes this venue, which is more like a hostel - because the small kitchen is shared.
The bedroom was large and the bathroom / shower were very nice. The single bed appeared unused as it was dusty, which suggests the beds aren’t routinely changed if they appear unused. There were a couple of hairs on the towel and cobwebs on the ceiling, but most of the place seemed clean. Though the bedroom wall/ceiling was cracked and parts needed cleaning/repainting.
The bed was sufficient though some of the pillows were very flat.
The breakfast provisions were fairly basic but sufficient for a short stay. Eggs, bacon, bread, cornflakes, milk, fruit juice. You cook for yourself (when there is space in the kitchen) and clean up after yourself.
It was a cheap stay but I would prefer to stay at a hotel next time.
Leisure Partner
10/10
Exceptional
22 Dec 2023
Susana
Very comfortable
Leisure Self
4/10
Poor
17 Dec 2023
Luke

⭐️⭐️

Underwhelming, staff seemed completed disconnected with everything going on & dazed, room was average, beds were poor (broken springs in mattress - sunk - stains on bedding, thin pillows), walls were very thin & could easily hear numerous guests. Generally wouldn’t recommend this, 2 star stay, below average experience. If you’re reading this review, I recommend to look elsewhere.
Partner
8/10
Excellent
13 Dec 2023
Leslie
The hotel was ideally situated for me to work. The accommodation was clean and comfortable.
The only issue is the noise from other rooms and the railway line due to the lack of sound proofing. If this was improved, it would be the idea hotel to stay.
Business
2/10
Poor
23 Oct 2023
Ian

Noise hotel

Very poor room bed was old the mattress was old could not sleep very noisy could hear people in the corridor plus the room above I could hear the water being run if you want I bad nights sleep this your hotel for me it’s just a poor b/b
Business
8/10
Excellent
20 Oct 2023
Nigel

Just ok

We had an ok stay. We had twin beds which in themselves were comfortable but one was quite noisy whilst turning over (and I do alot of turning during the night).
The soundproofing wasn't very good, you could people talking outside our door and people moving and banging around in their rooms. I didn't like the breakfast arrangement, but for others that would probably be ok. You can make your own meals (which is fine) but the cooking smells fill the whole of the downstairs.
Friends_and_family Friends
6/10
Pleasant
02 Oct 2023
Gerard
In my room, the bedside lights didn’t work, nor did the TV remote, so you had to operate the TV via the set.
2/10
Poor
26 Sep 2023
DAVID

04.30 alarm call

Well yet again laundry deliveries in a 7.5 ton truck on a residential street at 4.30 am making a terrible noise the exact same happened last week, if i was one of the neighbours i really wouldn't be happy 😞
Business
8/10
Excellent
22 Sep 2023
Jose Luis
The service was average, not excellent, just fair. The price was about right for the service received.
Leisure
8/10
Excellent
18 Sep 2023
Steven
Very good for the price
Partner
10/10
Exceptional
07 Sep 2023
Ernest

Smart , clean, quiet place to be.

Very pleasant , relaxed . Not new to the town but good driving around , parking at the place is good. Just needs markings so customers or residents can share equally. Some take a lot of space forgetting others as parking along is fir permit holders only. In the house itself is quiet and airy and spacious.
Business Partner
8/10
Excellent
08 Aug 2023
Francis
Train noises, especially in the morning
Can also hear other rooms' conversations

Overall it is a good place to stay and you need to request the rooms facing the street
Leisure Friends
8/10
Excellent
31 Jul 2023
Estella

My stay

When I arrived, I found an empty space for my car otherwise I would have had to paid to park it elsewhere. My room was at the front of the hotel, upstairs, which meant I could keep an eye on my car. I, and everyone else, had to help ourselves to what ever was in the fridge and make it ourselves. There was a bus stop, a few minutes walk away, in Brighton Road if I felt like going towards Wimbledon or Hackbridge. The train station was further on. The trains went to either Victoria, London Bridge, Epsom or Dorking and, sometimes, were a good service. There is a small Tesco Express, between the bus stop and the station in Brighton Road for anyone wanting to buy something.
Self
6/10
Pleasant
01 Jul 2023
Lawrence
the kitchen could have been better looked after.
Leisure Family
4/10
Poor
30 Jun 2023
Verified traveler

Poor

Room was dirty. Bed was clean. Very noisy. Will not be staying again.
Business
8/10
Excellent
29 Jun 2023
Verified traveler

Looking for value and comfort, this place has it !

From the start the communication was excellent and the host, could not have been more professional and friendly.
If you're expecting Claridge or the Ritz, then this is not for you. How ever, if you're content with a clean and tidy surrounding (albeit looking a little tired and in need of refreshing) that's certainly value for money, This Is The Place you need to be. I genuinely would have stayed longer, but unsurprisingly, it was booked up.
Will definitely make to this direction when next in the area. Thank you.
Self
10/10
Exceptional
28 May 2023
Jacqueline
Very good value for London clean and good beds ideal for links into central London
Leisure Family
10/10
Exceptional
27 May 2023
Jacqueline
Lovely little gem of a property right in the heart of London and priced really reasonably, clean tidy and free help yourself breakfast
4/10
Poor
24 May 2023
PETER
Noisy
Business Self
8/10
Excellent
19 May 2023
James

Comfortable enough for a flying visit

Comfortable enough. Clean, modern room.
However, breakfast was not available from 7am. I went down at 07:20 and couldn’t access the kitchen for breakfast, which was locked.
I arrived slightly late for check-in but there were no issues - thank you.
Railway running 20 yards from my bedroom window was less than ideal and was pretty noisy. Fortunately, I was so tired I slept!
Business
2/10
Poor
24 Apr 2023
Carla

I wouldn't repeat the experience

We stayed for a night - at least it was just one since I wouldn't like to repeat the experience.
I booked a regular double room and they allocated us one of the first rooms - absolutely awful. It had an accessibility bathroom: Mold in walls, the space to take a shower was a heinous.
The bed was horrible. The mattress was so old. As soon we took the sheet on top we could see two forms where other people slept. It was so noisy when I just moved sides.
The room had an old carpet.
Windows didn't isolated from the cold.
The room wasn't very clean.
No contact with the staff besides when we did the check-in. Not even a good afternoon, but just a mention where we would be staying and taking the key card from the box and given it to us.
Not sure how other guests can recommend this place for the price you pay per night.
Partner
4/10
Poor
25 Mar 2023
karl
Noisy property. Unhelpful staff. Kitchen wasn’t very clean but cheap and convenient for Sutton town centre. Premierinn is a much better option if available.
Leisure Partner
6/10
Pleasant
22 Mar 2023
Rosemary
I didn't like having to prepare our own breakfast

There was plenty to choose from and the kitchen was open all day. But the website had said continental breakfast - not that we had to get it ourselves
The room was clean and reasonably quiet
and the beds were comfortable.



Leisure Partner
8/10
Excellent
17 Mar 2023
Verified traveler

Money for value

The location near Sutton train station. Easy to catch train to London.
Friends_and_family Family
10/10
Exceptional
23 Feb 2023
Jacqueline
So close to everything we expected and very comfortable and clean
Leisure Family
6/10
Pleasant
21 Jan 2023
Bradley

Kitchen

The kitchen was not of a good standard and the amount of food in the fridge’s did not seem very hygienic!
Didn’t use the kitchen while on our stay
Friends_and_family Family
10/10
Exceptional
12 Dec 2022
gary
Big clean room with all I needed. The house is in a suburban street just 10mins walk into centre of Sutton
Leisure Self

Location & surroundings

Flexistay Aparthotel Sutton
Camborne Rd, 23, London, United Kingdom

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Flexistay Aparthotel Sutton

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