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Westciti Croydon Service Apartments

London · United Kingdom

Park Lane, 89-91View location

7.6/10Very good45 Reviews
Cleanliness7.4/107.4
Service6.0/106.0
Comfort7.2/107.2
Condition4.8/104.8
Neighborhood8.0/108.0
Value8.0/108.0
Amenities5.8/105.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Westciti Croydon Service Apartments

Westciti Croydon Serviced Apartments in Croydon offers apartment-style living with free WiFi throughout the property. Each unit includes a private bathroom, fully equipped kitchen, and a comfortable seating area.

Guests can enjoy amenities such as a washing machine, dishwasher, microwave, and TV. Additional features include soundproofing, parquet floors, and a dining area.

Located less than 10 minutes' walk from East Croydon Train Station, Trains from there reach both London Victoria Rail Station and London Bridge within 15 minutes. Gatwick Airport is a 15-minute train journey away, and the M25 is 11 minute

Read more about this hotelShow less

With a stay at Westciti Croydon Serviced Apartments in Croydon (Fairfield), you'll be 13 minutes by car from Surrey Hills. This apartment is 10.3 mi (16.6 km) from London Eye and 10.4 mi (16.8 km) from Big Ben.

Make yourself at home in one of the 41 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. 32-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers. null

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators No front desk Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 200 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
    • This property is professionally cleaned
  • Minimal age
    18
  • Spoken Language

    Hindi

    English

Nearby attractions

Surrey Hills 10.6 km / 6.6 mi
Clapham Common 11.8 km / 7.3 mi
O2 Academy Brixton 12 km / 7.4 mi
River Thames 15 km / 9.3 mi
Battersea Power Station 15.3 km / 9.5 mi
Stamford Bridge Stadium 16.2 km / 10.1 mi
St. Thomas' Hospital 16.4 km / 10.2 mi
Sloane Square 16.4 km / 10.2 mi
Greenwich Park 16.5 km / 10.2 mi
Westminster Bridge 16.5 km / 10.2 mi
London Dungeon 16.5 km / 10.2 mi
London Eye 16.6 km / 10.3 mi
Westminster Abbey 16.6 km / 10.3 mi
Houses of Parliament 16.7 km / 10.3 mi
Victoria Station Travel Information Centre 16.7 km / 10.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 21
  • apartment
  • Wi-fi
  • Laundry service
  • Garden
  • Toaster
  • Oven
  • Clothes dryer
  • Towels and bed linen
  • Continental breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Westciti Croydon Service Apartments

7.6
Very good
45 Reviews
Cleanliness
7.4 /10
Service
6.0 /10
Comfort
7.2 /10
Condition
4.8 /10
Neighborhood
8.0 /10
Value
8.0 /10
Amenities
5.8 /10
20 reviews shown
6/10
Pleasant
16 Jul 2026
Josephine
Property was okay.
It’s a bit outdated and not the most comfortable or clean but does the job for a quick stay. One thing to note is there is no front desk so all contact is done over the phone but in my case they were quite fast with replies.
Family
10/10
Exceptional
19 Jun 2026
Denise
Love this appartment.
Communication is om point...
Friends_and_family Family
8/10
Excellent
18 Jun 2026
Mitch
My overall experience was good.
It's in a great location.
As a first timer to this kind of check in experience I found it a little confusing and convoluted, but I'm sure it's ok if you are used to it.
The facilities were great, everything an apartment needs.
The main downside was no cold running water. This prevented me from having a decent shower without getting scalded. If this plumbing issue can get sorted that would be great.
Self
10/10
Exceptional
12 Jun 2026
Mark
Nice stay and good location
10/10
Exceptional
16 May 2026
John
Nice
Partner
6/10
Pleasant
18 Apr 2026
Devon
Im old fashioned, all this e-checkin is a lot after driving for nearly 4 hours. Also they only had 1 pot so I had 2 go by my own. So I could cook as im not sure what I was meant to do with that. Other than that it was clean, and better than I expected so I will deffo stay again
Self
2/10
Poor
14 Nov 2025
Daniel
I booked this for work. The apartment was absolutely disgusting. The company agreed we should move so did. However the next apartment wasn’t up to standard to we had to move again into a different apartment, with one less bed, this meant I had to book somewhere else for another guest who was arriving on the Wednesday.
8/10
Excellent
06 Jul 2025
ran
Nice location
Family_with_children
10/10
Exceptional
03 Jul 2025
Gavin

Great second stay, will book again

Second stay here whilst working in London (In a different apartment this time) again perfect for facilities, location, comms and convenience, will happily book again
Business
10/10
Exceptional
18 Jun 2025
Gavin
Great facilities
Business
6/10
Pleasant
10 Dec 2022
James
Limited kitchen unities
Leisure Self
8/10
Excellent
30 May 2022
CHLOE

No Free Parking; Decent Apartment

The apartment was clean and in relatively good condition, though we did note some damage - numbers rubbed off the oven which made it hard to use, broken window latch, missing floorboard and no smoke alarm.

Unfortunately, we won't be returning due to being made to believe there was free street parking within 0.3mi and no good assistance was offered finding affordable parking. The first few days cost us almost £50 just for parking!
Friends_and_family Friends
6/10
Pleasant
08 May 2022
Verified traveler
Not bad.
Self
10/10
Exceptional
01 Apr 2022
Lewis

Top standard westciti

As usual with anything westciti it was unreal better than expected!
Business
8/10
Excellent
16 Oct 2021
Desiree
Aparthotels beat the traditional hotel because they feel like a home away from home, particularly the ability to cook your own meals. We enjoyed our stay here because our apartment had everything we needed and was close to all amenities.
We were impressed by the level and speed of communication as well as how seamless it was to check-in and out.
Would happily stay here again.
Business_and_leisure Family
6/10
Pleasant
27 Sep 2021
eric

no frills apartment with good location

it was a no frills apartment. equipment looked tired and needed replacement. electric stove top has a large crack from one end to the other. the doorbell didnt work and so i missed the postman a couple of times. there was no cleaning for the 13 days i was there. a resut of covid-19. but the location is super, a km frm eith west croydon or east croydon train station
Self
8/10
Excellent
13 Sep 2021
Siu Shan

A surviving apartment

Undoubtedly the communication and the online services by Westciti is excellent. They even had somebody to come and check the shower water at 9pm. This must be credited. But the apartment is struggling to be in good conditions: the dishwasher is totally not operational (although we’re not obligated to wash all the dishes, we just wanted to keep the apartment clean). The signs on the knobs of the oven completely faded out so we had to look up the manual on Internet to start it correctly. Then there’s no oven tray provided - they have 2 wire grids but no aluminium paper provided which might make the oven messy. Somebody complained about the boiling shower water here but we kind of fixed it ourselves - actually the knob is stuck with the hard water minerals. We turned it really hard then the water temperature becomes acceptable. The bed is comfortable though. It’s just the apartment darker than it’s shown on the pictures overall. That’s why I titled this comment: the photos look like the apartment is new but in fact the appliances are struggling here to survive. The microwave, the washer and the fridge are working well though. The checkin and checkout process is seamless and I like it. The 200 GBP deposit is unexpected and a bit overwhelming, but I think it is ok. They return it pretty quick. All in all it is a comfortable apartment as long as you can cope with the little problems left and right (I forgot to mention there is no lift for your heavy luggages), but it can be better.
Partner
6/10
Pleasant
03 Sep 2021
Verified traveler

Good location but the rest needs improvement

Good location and good communication from the host but thats about it. Flat needs a deep clean, shower had two options: hot and boiling hot, the promised once a week clean (for stays longer than 7 days) didn't happen.
Friends_and_family Family
10/10
Exceptional
11 Oct 2020
Hydrotech
Very helpful and attentive stay with them regularly
Business
10/10
Exceptional
03 Sep 2019
Verified traveler
We had the 1 bedroom apartment which was perfect for my hubby and I which was cleaned once a week for the entire time we were there. It was very quiet and centrally located to the markets, shopping center, train and bus stations parks etc. and especially to our children. I would recommend for you to stay here BUT be aware there is no elevator and before booking ask what floor you are going to be on so if you can't manage climbing the stairs you can ask to be on the first floor. Upon arrival our 2 suitcases were taken upstairs for us and we took our other bags even though we were told they would take them up for us.
I think I can safely say the only thing we did not like is the little fan we had which now that I think about it we should have asked for another one which I am sure they would have given us so this is on us.
All in all we enjoyed our \"home away from home apartment\" and would stay there again.
Friends_and_family Partner

Location & surroundings

Westciti Croydon Service Apartments
Park Lane, 89-91, Croydon, United Kingdom

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Westciti Croydon Service Apartments

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