Name: Aparthotel Adagio London Sutton Point
Address: 8 Sutton Plaza Sutton, London, SM14FS, GB

10/10

Exceptional

22 Jul 2026

Kavitha

Enjoyable stay and would 100% recommend!!

Family_with_children

6/10

Pleasant

12 Jul 2026

Eva

Wasn’t aware the room wouldn’t be cleaned the whole stay or no towels would be replaced.

Partner

8/10

Excellent

07 Jul 2026

Vince

Property surprised us in a good way. Spacious, clean, good working wash machine, and air con worked very well for us. I would say it was quiet, but the alarm went off (early)twice while there that we knew of. Could have been more while we were out. Went off because of people cooking. They need some sort of signs in the kitchen area specifically, would cut down of the false alarms. People need to be told what not to do. Instructions for the washer would have been nice. Would stay here again.

Partner

8/10

Excellent

24 May 2026

Claire

I usually commute between Northampton and London for work but there was a strike on so I needed a base to wait it out. Finding it: tricky at first because it's in a building with lots of other businesses and you have to look for the sign. Only a five minute walk from the station. Close to the high street which is well served with shops and places to eat. Staff are very friendly and helpful. I had a little accident in my room and the member of staff was very caring and offered the first aid kit for a dressing. Room was very clean, bathroom is small but had everything I needed. Kitchen was a bit under equipped, so two bread knives but no smaller knives to cut vegetables. A strainer spoon would have been useful too. It took me a while to realise that there was a combi oven installed. Three regular tea bags provided, I will probably bring my own in future! Will bring my own pillows too. Hotel in general is a bit bashed about, need some polyfilla and paint! Can't comment on the restaurant or bar because I ate in my room. Overall, good! Would probably return!

Self

10/10

Exceptional

20 Apr 2026

Amanda

Really good experience and great location. It was perfect for what with needed, with 2 little kids

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Bhofal

I would give it an average rating.

Partner

10/10

Exceptional

01 Mar 2026

Nicola

Room was clean and kitchen well stocked (no toaster). Super comfy beds

Friends

10/10

Exceptional

19 Feb 2026

Heide

The staff were nice, breakfast was great and the rooms were quiet and clean. 😀

Family

10/10

Exceptional

16 Feb 2026

Kingsley

Everything about my stay was fantastic. I truly enjoyed the experience. Spotless and modern. I would definitely recommend and plan on revisiting again 🙏💯

Partner

8/10

Excellent

12 Feb 2026

Brendan

Clean tidy and enjoyed the two nights

Business

10/10

Exceptional

29 Jan 2026

rubina

Very accommodating & helpful staff that do their utmost to help

Partner

6/10

Pleasant

06 Jan 2026

Deyaa

Friendly staff, but not helpful. The room was okay, but could be cleaner, apart from the inferior view and limited light access.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Rubina

Excellent location & staff that are always willing to assist

Partner

8/10

Excellent

17 Dec 2025

Man Hong

The room is clean and having kitchen supplies and laundry machine in the unit is certainly a plus. Staff is also helpful and friendly. It was a good experience overall.

Leisure

10/10

Exceptional

15 Dec 2025

Rubina

No breakfast

Partner

10/10

Exceptional

09 Dec 2025

David

Such an amazing stay, nice area with a little bit of everything around it, good for families and excellent staff

Leisure Family

10/10

Exceptional

08 Dec 2025

Sabrina

The apartments is beautiful and looks better in person then on the pictures. This was my second is it here. What made it for me was the reception staff Chloe and Jasmine who were very friendly, but professional and Jasmine even signed me up as member and told me about all the perks and even gave me a late check out. I tried to stay another night but they were fully booked not to my surprise and it a lovely place, but Izzy helped me find another place to stay and helped me out with the directions. The staff here are great and this is why I will return again as they made my experience!!

Leisure Partner

10/10

Exceptional

03 Dec 2025

neil

Really nice apartment, very well stocked, big and comfortable. Great location yards from the station and quiet at night. They are inflexible on date changes, unlike almost every other place I stay in, but other than that I would stay here again

Business

10/10

Exceptional

24 Nov 2025

Rubina

Staff were so polite & helpful

Partner

10/10

Exceptional

12 Nov 2025

susan

Was in a good location

8/10

Excellent

13 Oct 2025

Andrew

Space doesn't allow to write all that I wish, but we had trouble with the air conditioning (we were never able to control the in-room unit), we had trouble with communication (hotel staff saying they would do something but didn't; restaurant being closed one night with no warning), property amenities says laundry detergent (there was none) and also free toiletries (only shampoo was provided and that was after asking for it). We were provided dish and dishwasher soap, but hand washing soap and shower gel we found necessary to purchase. Transportation was an issue due to the closest station being a National Rail line not the Tube. Overall, we enjoyed the property very much. Amenities needs to be updated. It needs to be made clear that the train station is not a tube station. To the front desk personnel: Don't make promises you will not keep. The room was larger then expected. Overall, very clean. There is a heated towel rack (not a heated floor). Washer/dryer (2-n-1) in the room and dishwasher. Very close to a lot of grocery options and restaurants. Finally, the view from our particular room was beautiful. Full length window looking into downtown London. Price we paid was well worth it. I would very much recommend this hotel especially for extended stays.

Leisure Partner

8/10

Excellent

06 Oct 2025

René-Jean

Everything was fine except very displeasing firealarms, two weekly exercices, two toaster alerts, one at six a.m during our 17 nights stay. Besides, our apartment hotel was very cosy, quiet, and the staff mostly serviceable. Mentions to Clarence, Izzi, Emmanuella and Jasmine for small details. Bravo.

Partner

8/10

Excellent

13 Sep 2025

Kennedy

More secured and good customer service

Leisure Family

8/10

Excellent

31 Aug 2025

Stephen

Functional

Leisure Pet

10/10

Exceptional

21 Aug 2025

Christina

Excellent large apartment

Business

4/10

Poor

20 Aug 2025

Katherine

Receptionist at night is terrible and also not helpful. Their attention is more on their computer. I also have to find out where I can throw my rubbish.

10/10

Exceptional

02 Aug 2025

Nelson

This hotel is conveniently located next to Metro station. Restaurants and cafes with delicious food around the area within walking distance. Staff welcomed us with a smile and were kind, friendly and very accommodating.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2025

Terry

Great staff!

Leisure Self

10/10

Exceptional

19 Jul 2025

Lars

Excellent family hotel! Nice situated in a suburb.

Absolutely nothing to complain about!
Good personal and skilled staff in the reception. Very helpful also when the family came apart in London and two of them returned without \"Key-card\".

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

LeAnn Sue

It was a nice place to stay for a week. We did spend a bit of time on trains, but locals were nice and shopping was close.

Leisure Family

6/10

Pleasant

08 Jun 2025

Kendall

The one bed apartment I had was nice. The biggest problem was a bright green light right above the bed, and when I say bright - literally lit the entire room with this green light. When I complained about it (given the price of the room) I was told \"everyone complains about this, but it's a safety light\". If everyone is complaining about it, you should put this in the room description \"bring your own eye sleepwear, otherwise you will be kept awake every night\". It's just not good enough. The room was also meant to be cleaned on day 7 - they made the bed and changed the towels. No cleaning done or dishwasher emptied. Otherwise, it's close to transport, restaurants and shops.

Leisure Self

8/10

Excellent

07 Apr 2025

Eric

Accessibility

Business_and_leisure Partner

8/10

Excellent

04 Apr 2025

Najhma

Had to change rooms due to certain

6/10

Pleasant

29 Mar 2025

Christopher

It was just far from everything. We had to take long train rides everywhere and the taxi ride from Heathrow was $200. The facility was great, really nice actually, but the cost of transport to and from made it less worth the discounted price.

Leisure Family

2/10

Poor

26 Mar 2025

Remy

I stayed for 2 weeks for a business trip and I found very suspicious traces in the room, on the floor, of a reddish dried tint. Best case some food sauce, worst case dried blood. Anyway, I asked for a room change. The second room had leftover milk in the fridge. I don’t need to explain what may happen with leftover milk, assuming that the white liquid was indeed milk, since this may be a biohazard. Indeed salmonella can develop rapidly. Otherwise the rooms are quite spacious.

Business Self

8/10

Excellent

10 Feb 2025

Sheila

I had a few small issues my first night. All of the staff were very friendly and responsive. They took care of all of my concerns promptly.

Leisure Self

10/10

Exceptional

04 Jan 2025

Victoria

Absolutely amazing stay, the staff members were welcoming and polite.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2024

Verified traveler

Brilliant

It was lovely great stay

Self

10/10

Exceptional

14 Nov 2024

Richard Andrew

I use this location whenever I am staying in the London area.It has now become my home away from home.Always great service.Helpful and pleasant staff and everything you could possibly need in the apartment.

Partner

10/10

Exceptional

24 Oct 2024

Cheuk Ying Josephine

Convenient, the room is big with nice staff

Leisure Family

10/10

Exceptional

21 Sep 2024

Richard Andrew

I Have stayed at this location several times now and always have a pleasant experience.I am glad to say that the customer service is back up to the standard it was at when I first stayed there(after a decline the last time I stayed).All staff that I encountered were polite friendly and attentive.whilst there an issue happen that was related to a disability that I have and I am glad to say that it was delt with promptly, professionally and with understanding by all members of staff involved..I highly recommend this property to everybody.

Leisure Family

10/10

Exceptional

09 Sep 2024

Tony

Sutton. A wee bit run down but great transport links

Business

10/10

Exceptional

23 Jul 2024

Lester

Brilliant Find

This was a great find for us. We stayed for seven days and it was great to come back to the comfort of our room each day. We will always stay here for our future trips to London.

Partner

10/10

Exceptional

09 Jul 2024

Ganeshram

Nice and Friendly Staff.

10/10

Exceptional

05 Jul 2024

SHARON

5 nights stay

Had 5 nights here and was 100% happy. Had an issue with the washing machine but the manager and Danielle were fantastic. Danielle washed my clothes and dried them for me and also gave me a complimentary breakfast for the inconvenience. Walking distance to train, bus stations, grocery and plenty of shops to buy from. Plenty of eating places as well. Would I stay again, definitely.

Self

8/10

Excellent

26 Jun 2024

Yasantha

Good place for longer stay. But hotel need to provide cleaning frequently once a week is not sufficient.

Business Self

2/10

Poor

09 Jun 2024

Juliana

On the first day, a terrible observation that one used condom had been found in new bath towels. I tried to report to Management and waited for the results. They refunded me one day's rent as an apology but still had trauma in my head.

Business Self

10/10

Exceptional

28 Apr 2024

Syeda

My thoughts on Adagio

The hotel experience is average with friendly staff. The AC/heating system is my biggest issue. Other than that, pretty spacious for what you pay for. 6/10 experience.

10/10

Exceptional

06 Dec 2023

Eliza

We really loved the apartment. It was big, clean and beautiful. It had everything we would need and more.
The only thing I would like it to have is a window or better air vent in the bathroom. The breakfast was great and we really enjoyed our staying.

Leisure Family_with_children

8/10

Excellent

26 Oct 2023

Richard

Second time staying at this property. Standards dont seem as high as the last time I stayed,but that is understandable as the standards were very high last time.we still had a very enjoyable stay and would definitely recommend this hotel to others.if I was to make any complaints they would be trivial and not worth mentioning here...apart from regarding the breakfast.If it comes with you room then it is perfectly adequate, however, dont purchase as an add on or I suspect you will be very disappointed.

Business_and_leisure Partner

8/10

Excellent

20 Oct 2023

Niles

Had everything needed for my stay, accommodating for pets. Some Helpful staff

Leisure Pet

10/10

Exceptional

21 Sep 2023

Shuk Man Carrie

Excellent location and staff are very friendly. Thanks Asman for the big help on my check out with loads of luggages. I stayed for 3 weeks in between moving houses and enjoyed the welcoming atmosphere with smiley faces. Thank you for making my stay a happy one!:)

Leisure Family

6/10

Pleasant

15 Sep 2023

Leuretta Kae

Nice area. Close to the high street, a few restaurants and train station. I strongly dislike that there is no natural light in the suite based on the way the rooms are designed. The windows face out to an exterior wall corridor and you can’t even see the sky or skylight. We don’t know if it’s sunny or cloudy outside. You can’t open your curtains completely because the exterior wall corridor has everyone else’s windows facing yours and no privacy. Our living area is very dark during day hours (like if it was night time outside) and you must have on the interior lights. It’s dingy and depressing, like being in a dungeon! Rooms are only cleaned every 8 days, I was told by reception. That’s a huge inconvenience also to not have the suite vacuumed, bed linens changed, etc. for more than a week.

10/10

Exceptional

01 Jul 2023

Neil

Stayed in double bed appartment. The bed was one of the most comfortable beds i have slept in. Very comfortable.
The room was well appointed with cooking, crockery and cutlery. The appartment was 5 minutes walk from Sutton station plus well appointed shopping area. No problems staying there again!!

Leisure Self

10/10

Exceptional

30 May 2023

Aggie

I stayed for one night with my dog. The staff were welcoming and helpful. The apartment was clean, quiet and comfortable and I would definitely consider staying again.

10/10

Exceptional

15 Apr 2023

Kerri

Apartment was super spacious for a very reasonable price. The staff was really friendly and the bar/lounge/restaurant was a nice vibe

Leisure Family_with_children

10/10

Exceptional

20 Mar 2023

Tania

The studio apartment was very clean, had everything in there to make a very comfortable stay. All the staff were very friendly and helpful. Would highly recommend staying here.

Leisure Partner

10/10

Exceptional

25 Jan 2023

Richard

This was our first time here...accommodation was excellent and included all of the essentials and a few nice extras (washing machine, 3 in 1 microwave, grill/microwave/fan assisted oven, nexpresso machine)....staff were very pleasant and helpfull (they went out of their way on several occasions. Opening doors etc)...we stayed for 14 nights and every member of staff that i encountered during that time,from management to cleaning staff greeted me with a good morning/ hello and a smile......We will definitely stay here again.

Leisure Family

10/10

Exceptional

20 Aug 2022

Lee

Our flight was cancelled and able to book quickly when it was left to our own devices to find a room for the night at 10pm, reception was really helpful and ordered us a taxi to return to the airport the following day making a very stressful day much easier.

Leisure Family

4/10

Poor

02 Apr 2022

Hardy

This Apartment hotel stuffs is not well train. There aren’t any luggage trolley or helps to move your luggages. There is no phone in the room. You need to use What’s App to communicate with them. The worst of all, the online advertise Expedia information of the 2 double beds is false. This hotel only have 1 double bed and a sofa bed. Beside that, the room is fine. Good location.

Business_and_leisure Family_with_children

8/10

Excellent

15 Jan 2022

Darren

No checking record for hotel, poor, long checking but helpful by samantha

Leisure Self

10/10

Exceptional

09 Jan 2022

Stella

Stayed for 2 nights and will be coming back again

10/10

Exceptional

03 Jan 2022

Verified traveler

Amazing would definitely stay again!

Partner

10/10

Exceptional

24 Nov 2021

Arup

The reception and the staffs are outstanding. The property is clean. The staffs are really helpful. And the breakfast is just great. Location is perfect, near to station and market complex.

Business Family_with_children

10/10

Exceptional

11 Nov 2021

Y C

Great Aparthotel

It was a great stay! Good beds, kitchen & living space. Great location in town and train station. Only problems are the pick up area which is at the back of the building, and vacuuming of the room not done often enough. Otherwise, all good!

Friends_and_family Family

10/10

Exceptional

24 Oct 2021

Verified traveler

Awesome Apartment, very few acceptable flaws

The apartment was very spacious, the right size for my business trip. Large rainfall shower although I found the bathroom is quite small overall in the studio I stayed in. Large TV with easy to access HDMI ports, with a Quality restaurant on the 1st floor that gives real cutlery and presentation effort when ordering food to be taken back to my room. Parking is very limited, so always chose to stay in another paid parking 3min drive 10min walk away. Town centre with lots of shopping very very close by which was extremely handy.

Business

10/10

Exceptional

24 Oct 2021

Verified traveler

Modern Day Stay

Apartment was beyond my expectations. Clean, great lighting, large modern smart TV that allows connections via my laptop and media box, no volume restrictions or bloatware and kitchen was fully equipped.

Parking spaces is very limited, spaces are first come, first served.

Business

6/10

Pleasant

01 Oct 2021

Sun Ying

good location, fair cleanliness

Family

8/10

Excellent

22 Sep 2021

PATTY

New, clean and tidy

Friends_and_family Family

10/10

Exceptional

28 Aug 2021

Rajesh

Reasonable rates for hotel with good hospitality

best hotel apartment with kitchen, living room and bedroom. Well furnished and equipped for a stress-free stay. The staff is friendly, kind and available all the time. Breakfast is much better than some other hotels around.

Friends_and_family Family

8/10

Excellent

17 Aug 2021

Verified traveler

helpful and friendliness staff

Leisure Family

10/10

Exceptional

15 Aug 2021

Paul

Enjoyable Sutton location

Very enjoyable stay at a brand new aparthotel. Location was ideal next to the train station (for a hop into London) and Sutton high street with pretty much any shop/eating place you need just around the corner. Staff were very friendly and helpful - there were a few technical issues with our booking (not their fault) and a miscommunication over the parking, both of which were handled quickly and efficiently by the staff. Would most definitely stay again!

Friends_and_family Family

6/10

Pleasant

08 Aug 2021

Verified traveler

The housekeeping is not up to standard. The bin has not been cleaned before check-in. After report to the reception, they still did not clean it.

Leisure Family

8/10

Excellent

04 May 2026

Henrik

Frühstück gut, Sauberkeit gut, ruhige Lage trotz Strasse. Gut erreichbar mit dem Zug und Bus.
Personal freundlich und hilfsbereit.
Küche funktioniert, wir hatten sogar waschen können! Sehr gut.

Friends_and_family Family

8/10

Excellent

14 Apr 2026

Patrick Anthony

房間內提供了一切的煮食用具和餐具，當然一般煎pan都是用了很久不能煎雞蛋。地方寬敞舒服但整潔度一般，入住的時候地下已是很多灰塵，亦只提供一周一次的清潔。好處是沒有人騷擾，也算是物有所值。