HB
Half Board
Usually includes breakfast and one additional meal.
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Orchid Epsom Sure Hotel Collection by Best Western
London · United Kingdom
272 Kingston Road EpsomView location
7.8/10Very good215 Reviews
Cleanliness7.8/10 7.8
Service8.4/10 8.4
Comfort7.6/10 7.6
Condition7.2/10 7.2
Amenities7.0/10 7.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Orchid Epsom Sure Hotel Collection by Best Western
A great night's sleep in the heart of Surrey and on London's doorstep. Our inviting rooms are found in Epsom, the leafy Surrey Suburb famed for the Downs Racecourse and exhilarating race days.
It's not all jockeys and furlongs though, the hotel's excellent location means you are moments away from the grand Hampton Court Palace and a mere 20 minutes from world class tennis action at Wimbledon.
If a day at the races or the chance to explore Henry VIII's opulent abode doesn't twist your arm, there are plenty of chances to entertain the family elsewhere.
Chessington World of Adventures is a 20-minute drive from the hotel and our free on-site parking makes a day on the rollercoasters even more stress-free. There's even a chance to take in some wildlife at the nearby Hobbledown Adventure Farm.
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For guests who prefer to leave the car behind, the hotel is situated near Ewell West railway station. Trains take a swift 35 minutes to reach London Waterloo, where visitors can enjoy the restaurants and bars of the South Bank and the buzz of the capital.
After a long day exploring the nearby sights and sounds our Hypnos beds are the perfect place to kick back and relax.
We cater for a wide range of guests' needs and offer deluxe and accessible rooms, we even have cots and pull-out beds on hand to keep the whole family well rested. Breakfast is available as Continental Grab & Go.
This includes the following - 1 Fruit Juice, 1 Piece of Fruit, 1 Croissant, 1 Breakfast Oat Bar, 1 Yoghurt and 1 Soreen Malt Loaf.
Located in Epsom, Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western is within a 15-minute drive of Chessington World of Adventures and River Thames. This hotel is 13.6 mi (21.9 km) from London Eye and 14.2 mi (22.8 km) from Hyde Park.
Stay in one of 29 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and mobile payments; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
18
-
Optional fees
- Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children
- Early check-in fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Chessington World of Adventures
6.8 km / 4.3 mi
River Thames
8 km / 4.9 mi
Richmond Park
9.8 km / 6.1 mi
Hampton Court
11.3 km / 7 mi
Surrey Hills
11.5 km / 7.2 mi
Hampton Court Palace
11.9 km / 7.4 mi
Twickenham Stadium
15.9 km / 9.9 mi
Royal Botanic Gardens, Kew
16.1 km / 10 mi
Box Hill
16.4 km / 10.2 mi
O2 Academy Brixton
18.6 km / 11.6 mi
Eventim Apollo
19.4 km / 12 mi
Crystal Palace Park
19.6 km / 12.2 mi
The Oval
19.6 km / 12.2 mi
Clapham Common
19.9 km / 12.3 mi
Olympia Events
20.3 km / 12.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 29
- Number of floors (main building): 2
- Suites
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
Room DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 20 m²DBL.DX
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
DOUBLE DELUXE
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXEFAMILY ROOM • DELUXE • 26 m²FAM.DX
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Single bed 80-130 width, Sofa bed, Double bed 131-150 width
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
FAMILY ROOM DELUXE
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Single bed 80-130 width, Sofa bed, Double bed 131-150 width
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXE NON SMOKINGFAMILY ROOM • DELUXE NON SMOKINGFAM.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
FAMILY ROOM DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
FAMILY ROOM DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
DOUBLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 20 m²DBL.H6
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
DOUBLE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXE • 20 m²TWN.DX
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
TWIN DELUXE
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Wi-fi
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TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrchid Epsom Sure Hotel Collection by Best Western
TWIN DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Orchid Epsom Sure Hotel Collection by Best Western
75
reviews shown
Ros
The weather was scorching and so I requested a ground floor room as there isn’t air conditioning. My room was wonderfully cool and there was a fan in any case. The staff were very friendly and helpful. The free parking is always a bonus. I will be back next year.
JASON
After booking this Hotel and Deluxe room from the images provided, sadly the reality of the room was so much different. This Hotel is tired and full of stains in the rooms. Carpet dirty , seats stained, bathroom horrible, only good thing, bed was comfy and thank god the sheets were clean. Ventilation poor as just had a sky window which barely opened. Fan just blew round hot air! Avoid this Hotel!
Sharon
When the reception desk was manned the staff were very helpful but we were extremely disappointed with the room, specifically the bathroom. While not dirty, it was in very bad condition and in dire need of refurbishment. There was not a separate shower so the shower head was in the bath and the bath was high and narrow and in very poor condition as was the bathroom floor.
Maureen
Hotel and room was clean but very very dated. Bath was clean but enamel was scraped off the base which made it look dirty. Tiles the same. Very yellow grouting because it was so old. Disappointing for a Great Western. Air con wasn't working but there was a fan in the room. Helped but not ideal
Donna
Very clean. Close to Stoneleigh train station. Staff were very accommodating. Definitely recommend.
Pieter Johan
Parking is easy, breakfast simple but OK
Friendly staff
Friendly staff
Andy
Nice hotel and at a reasonable price for the area.
Staff and parking excellent.
Room a little small and dated.
Staff and parking excellent.
Room a little small and dated.
Rosalind
Really easy to park and check in. Lovely room and helpful staff
Armelle
Great location for what I needed doing. Adequate parking facilities. Shops for essential needs relatively close by and walkable distance to railway station for trains to London. Cleanliness was not as good as my previous overnight stay. Mirror missing in room and defective spot light. Bed a bit squeaky. The room was very spacious but I thought I could have been allocated a nicer one for a five night stay. The staff was polite and courteous enough. The breakfast on the go was slightly disappointing.
Kathryn
Ground floor carpet to room was filthy. Carpet in room looked stained. Bathroom shabby. Only one bedside table with edging coming off. Kettle still had water in it from before (but, was fill-sized). Sheets clean, mattress protector used, but didn't dare use a black light on mattress. Bed was well worn but comfy enough.
EASY QUICK WINS FOR IMPROVEMENT (1) steam clean or wash carpet (2) create a snag list for minor repairs and get a handyman/woman in for a couple of days (3) Put a mattress topper on to improve mattress (cost effective upgrade instead of replacing mattress).
Lots of potential, as good-sized car park and handy location. It just all felt a bit shabby.
EASY QUICK WINS FOR IMPROVEMENT (1) steam clean or wash carpet (2) create a snag list for minor repairs and get a handyman/woman in for a couple of days (3) Put a mattress topper on to improve mattress (cost effective upgrade instead of replacing mattress).
Lots of potential, as good-sized car park and handy location. It just all felt a bit shabby.
Laura
Staff member Hava, who was on reception when my daughter and I arrived was very warm and welcoming and made a lasting impression on my daughter. We only stayed one night but the room was clean and had everything we needed. Nothing was too much trouble for Hava and the gentleman on reception in the morning who brought us complimentary hot sandwiches at breakfast.
This is a fantastic budget hotel made extra special by the staff.
This is a fantastic budget hotel made extra special by the staff.
Kev
Good staff, parking etc. value for money
Simon
While comfortable, overall the place has a very institutional feel and is a little worn. Bath enamel peeling and mould in bathroom. Staff friendly and helpful. Good for a night and handy for the pi next door.
Gill
Adequate for purpose- a bed for the night.
Evening reception staff was so quietly spoken it was difficult to understand her. Had to ask her to repeat information twice more clearly and loudly.
The flooring in the bathroom was very ‘spongy’ indicating there may be deteriation of structure underneath the floor.
There were some areas in the bedroom which were dusty/dirty, including teaspoons which obviously hadn’t been washed.
A shower would have been preferable to a bath.
There was no toilet paper in the bathroom, and when given a new roll at reception it was impossible to install it into the paper holder in the bathroom.
Evening reception staff was so quietly spoken it was difficult to understand her. Had to ask her to repeat information twice more clearly and loudly.
The flooring in the bathroom was very ‘spongy’ indicating there may be deteriation of structure underneath the floor.
There were some areas in the bedroom which were dusty/dirty, including teaspoons which obviously hadn’t been washed.
A shower would have been preferable to a bath.
There was no toilet paper in the bathroom, and when given a new roll at reception it was impossible to install it into the paper holder in the bathroom.
Alan
Location and price good for the area
Clare
Nice big room, friendly staff breakfast disappointing bap in a bag.
Helen
Nice clean room and a VERY comfy bed
James
Clean room. Nice and quiet. Very helpful and friendly reception staff. The property is an ex-Premier Inn by looks of it. A little dated and the repair work in room 12 on the bathroom tiles are a bit messy/shabby. But overall a comfortable and pleasant stay. Would recommend and stay again.
Ayesha
Bathroom was really outdated, like drain croded and it’s really easy to hear the next door hence I felt anxious during my stay.
Grygorii
Lovely stay overall — the staff were incredibly welcoming and helpful. The hotel itself shows its age a bit, but the warm atmosphere more than made up for it
Arpankumar
Clean and massive room. 24 hrs reception is good. Probably no break is bit let down. They do provide a takeaway breakfast.
Roger
Packaged breakfast poor and expensive. Basic accommodation. OK if you just need a bed for the night.
Jacqueline
the only positives were the staff were always polite, if not effective, and it was quiet. These aside the facilities were not only awful, cramped, tired and bathroom not clean, but the kettle provided was unsafe. This was certainly not the standard of room I thought I had booked on the website
James
Exactly what you would expect from a budget hotel. Comfortable enough, not dirty but not immaculate, not uncomfortable but not luxury. If you’re looking for a place to get your head down for a couple of nights, it’s fine. Don’t bring your wife here for a special occasion. The pub next door is decent, with reasonably priced food and drink.
Daniel
The receptionist was amazing absolutely lovely lady no hassle check in greated with a big smile hotel was clean smelt fresh no issues at all 10/10 would recommend staying here.
Julie
Never stay here, the worst hotel I’ve ever stayed. Dreadful condition, floors and carpets filthy, bathtub scratched and with black ingrained dirt, towels thin and old, as a single female didn’t feel safe, tv only had sound and breakfast went straight in the bin it was so disgusting. The place needs gutting, new furniture and beds, more of a doss house with 3 beds in my room alone! Car ark strewn with rubbish. Absolutely not worth the money. The only positive note was the receptionist who was lovely.
Javier
Lovely place! Super good price for quality
Matthew
Comfortable enough
Quick check in
Comfy bed
Bathroom dated, TV small
Comfy bed
Bathroom dated, TV small
Verified traveler
I think it was ok for the price .. could do with a refurb as it’s a bit tired and the bathroom floor was a little spongy
Barbara
Great hotel would have loved a cooked breakfast before we set off on our journey home
Ros
Good value
The staff were warm, friendly and accommodating. The room was clean and very comfortable. The bath could do with re-lining but the shower was perfectly fine.
Rhodri
Good option for Wimbledon (Tolworth station parking £4.60ish for the day and only around 17mins to Wimbledon Station and the shuttle buses). Also only about 12 mins drive to Epsom which is a nice market town. Quiet despite being close to main road. Lovely staff.
Neil
The venue is located on a main thoroughfare and adjacent to a restaurant. The room was clean and the bathroom appeared to recently updated. There was plenty of room for up to four occupants, including a couch. The included breakfast was reasonable. Staff were quite accommodating.
Neil
really nice friendly staff, very clean and comfortable, good value for money and nice pub next door for food.
Helen
Wouldn’t stay again
It was awful. Plug in the sink wouldn’t work and therefore had to leave the water in there.paid for breakfast and it was just a bag to go! No gluten free when messaged them to say gluten free please. Rooms were extremely basic!!!! Very little in way of room amenities like tea and coffee just again your basics.
Richard
Perfectly for the location
Derek
Staff good but room needed update taps very difficult to turn off plug did not work correctly, shower gel bottle did not work. Moved the furniture to watch tv lots of dirt underneath and noise from the store room next to our room.
john
Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.
Keith
Ok for work but i believe it’s an old premier inn that hasn’t had any renovations free parking was definitely a bonus
Susan
Amazing customer service!
Very dated hotel, could do with refurbishing, although the new shower was fabulous!!
Excellent customer service experience! Nothing was too much trouble.
Excellent customer service experience! Nothing was too much trouble.
Karen
Room was clean and comfortable ,very quiet and the location was good .,
Also the staff were very friendly and very helpful,especially Ali and Daisha .
Also the staff were very friendly and very helpful,especially Ali and Daisha .
Andrew
You get what you pay for
Cherie
Accessibility: two blue badge parking spaces both occupied by people without blue badges despite my arrival by 3.15 and still there at 10pm. Reception staff do not take car reg numbers - why not?
I am never sure why a normal bath with a hand rail is considered accessible to meet with booking requirements. Reception staff agreed they do have walk-in showers which were not offered. So I couldn’t use the bath. (I had sent direct messages to hotel prior to booking but these were not answered).
Payment: I was asked to pay when I arrived before being allowed to check in as my “credit card had not gone through”. Fortunately I had my payment receipt in my phone and easily available. Not a good first impression!
Cleaning: great job by cleaner - but chairs and furnishings very stained.
Otherwise friendly and reasonable standard.
I am never sure why a normal bath with a hand rail is considered accessible to meet with booking requirements. Reception staff agreed they do have walk-in showers which were not offered. So I couldn’t use the bath. (I had sent direct messages to hotel prior to booking but these were not answered).
Payment: I was asked to pay when I arrived before being allowed to check in as my “credit card had not gone through”. Fortunately I had my payment receipt in my phone and easily available. Not a good first impression!
Cleaning: great job by cleaner - but chairs and furnishings very stained.
Otherwise friendly and reasonable standard.
Steve
Y
Alan
Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.
Stuart
Great staff
Great staff and manager, always a nice welcome and will do anything to help make the stay great.
Decent price, good rooms but a bit dated.
Handy to have the pub/ restaurant next door.
Decent price, good rooms but a bit dated.
Handy to have the pub/ restaurant next door.
Stuart
Brilliant staff and good value
Always good, decent price, plenty of parking.
Staff brilliant
Staff brilliant
mark
The property was surprisingly quiet , beingbon a main thoroughfair, due to the Queen Adelade pub being betweennit and the A240.
Yhe staff were v frienly and helpfil.
The only downside was that the garden areas around the ample parking were neglected and left with a pole of broken pallts .
But the accomodation was very good.
Yhe staff were v frienly and helpfil.
The only downside was that the garden areas around the ample parking were neglected and left with a pole of broken pallts .
But the accomodation was very good.
Stuart
Great stay
Always try to stay here if working in the area, good prices and brilliant reception lady.
Usually decent amount of parking.
Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.
Usually decent amount of parking.
Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.
stephen
Good value and location
Our stay way good as in a good location to visit our daughter and family . Parking was good at hotel and being adjacent to a pub is good although we didn’t visit on this occasion.
If I could suggest some improvement then that would be better pillows as these were foam flat ones . The quilt was heavy and a high tog where like a lighter low tog .
Will book again if we get the right price however very comparable to that of a premier inn
If I could suggest some improvement then that would be better pillows as these were foam flat ones . The quilt was heavy and a high tog where like a lighter low tog .
Will book again if we get the right price however very comparable to that of a premier inn
Dr Siggi
shall not use this hotel again. Thank you
Stuart
Good but one issue
Staff very good, room clean with everything needed.
One issue is we never seem to get our paid invoice when checking out always seems they have a problem with login in. The guy on reception said he would email the invoice but haven’t had it yet and expect I will have to chase them, not good as we need the invoice for our VAT accounts
One issue is we never seem to get our paid invoice when checking out always seems they have a problem with login in. The guy on reception said he would email the invoice but haven’t had it yet and expect I will have to chase them, not good as we need the invoice for our VAT accounts
Micheal
Working nights and had a great stay.
I was working nights, so sleeping throughout the day. I slept very well remaining undisturb. The staff were very helpful and curtious, particularly Ali. Also there is a pub attached that serves great food.
Stuart
Decent price good staff
Stopped here a lot for business, staff always helpful and cheerful. Rooms a little worn but clean. Next to a pub for drink and food, but watch it doesn’t close the kitchen early, the pub wouldn’t take a order for simple meal at 8.02 pm as it had shut the kitchen at 8!
Food decent.
Always tight on parking when the pubs open but always managed to find a spot.
Food decent.
Always tight on parking when the pubs open but always managed to find a spot.
Ian
Away for work
This was a 1-night stay for work. Believe this might be an old Premier Inn. Free car parking available. I was in room 18 which was okay, just looked a bit tired (decor wise). The ensuite had new shower and tiling. The only heater was a wall heater controlled by a theromstat on the other side of the room, so until this was turned up the heat did not come on. No instructions in the room to help with this. TV was okay as was the Wifi. Bed was okay. The kitchen in the pub next to the hotel closed at 8pm (this was a Tuesday night) so check in case you can't go and get something else to eat.
Stuart
Good hotel and staff
Staff very good, friendly and helpful.
Rooms ok, bathrooms could do with updating but good enough.
Handy to have the pub/ restaurant next door.
Parking tight when pubs open
Rooms ok, bathrooms could do with updating but good enough.
Handy to have the pub/ restaurant next door.
Parking tight when pubs open
Steve
Lovely people. Right next to nice pub.
Seid
Hey
Friendly receptionist
Rosina
Very welcoming. Great value for money.
Lee
All good.
Elaine
One night stay
We came down for a family wedding, we was recommended your hotel. We rang ahead because we knew that you checkout time would have been early. As we wanted to have the room a bit longer as the wedding was at 15.30.
We was advised to do it on arrival. However on arrival we asked the guy at reception, to be told we could only have it 13.00. If we would have know this we would have gone elsewhere. The reason we could only have the room until 1300, was because the cleaners finish at 15.00.
So we paid an extra £10.00 to have the room until 13.00.
Sadly we had to spend 2 1/2 hours killing time before the wedding in our wedding clothes.
On arrival to the room we moved a coffee table, to the other side of the room, and behind the coffee table there was a big pile of dust.
The tap was also left running in the sink If we had not gone in there, when we did the bathroom would have been flooded.
We was advised to do it on arrival. However on arrival we asked the guy at reception, to be told we could only have it 13.00. If we would have know this we would have gone elsewhere. The reason we could only have the room until 1300, was because the cleaners finish at 15.00.
So we paid an extra £10.00 to have the room until 13.00.
Sadly we had to spend 2 1/2 hours killing time before the wedding in our wedding clothes.
On arrival to the room we moved a coffee table, to the other side of the room, and behind the coffee table there was a big pile of dust.
The tap was also left running in the sink If we had not gone in there, when we did the bathroom would have been flooded.
Nigel
Ideal for a short stay or weekend
Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.
Samantha
Staff were really friendly. Good stay for visiting Chessington World of Adventure.
Stuart
Good value for money
Receptionist very good, helpful and friendly, she’s a great asset to the hotel.
Stop for one night on business, parking very good, everything anyone would need is available at the reception area.
Will be stoping again several times as we have a project locally.
Stop for one night on business, parking very good, everything anyone would need is available at the reception area.
Will be stoping again several times as we have a project locally.
Nichola
Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too
Verified traveler
Pleasant stay - ample parking but crammed in tight only real negative.
Linda
Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.
Craig
Its an old Premier Inn - and it shows
This is an old Premier inn. obviously one they were selling on as the rooms were the old style rooms not the refurbished ones. Everything about this hotel was Premier Inn. Rooms, beds, bedding, even the artwork on the walls. Its obvious since it became Best Western nothing has been done on the rooms apart from installing a phone and some toiletries.
The bathroom smelled, there was no toilet roll, the fan was broken, the bathroom floor very spongy, and not the cleanest and the mattress was lumpy.
i had a deluxe room. Its an old Premier Inn. They dont have deluxe rooms unless you refer to the made up sofabed which a standard room didnt have.
I would have been better off in a Premier Inn
The bathroom smelled, there was no toilet roll, the fan was broken, the bathroom floor very spongy, and not the cleanest and the mattress was lumpy.
i had a deluxe room. Its an old Premier Inn. They dont have deluxe rooms unless you refer to the made up sofabed which a standard room didnt have.
I would have been better off in a Premier Inn
Donna
Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.
Mark
This hotel is essentially a arrive, sleep and go. General condition was fine. Bed linen clean, but milk capsules out of date, torn bed base material, extremely old and marked bath tub. Our son had a separate room where the bath was better but the bed fabric was in a dire state and chair was very heavily stained. Despite low nightly rate, this was pretty awful and we will not be staying here again
Nigel
Convenient and comfortable.
Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions
Verified traveler
Room had crumbs on the bedside table which makes me worry that the rest of the room wasn't cleaned. It was a basic room, apart from the cleanliness, there was nothing wrong.
Steve
A
Ross
Breakfast was very disappointing
Jonathan
Premier Inn lookalike. Very clean, friendly staff.
Would definitely use again.
Great value for money.
Would definitely use again.
Great value for money.
Location & surroundings
Orchid Epsom Sure Hotel Collection by Best Western
272 Kingston Road Epsom, London, United Kingdom
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Orchid Epsom Sure Hotel Collection by Best Western
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